Évaluations des clients U-Haul Moving & Storage at Main & Lindsay

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Main & Lindsay

Cote générale :

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wesley d. | Expérience générale |
Évaluation :

I did notice that there would be trash on the floor sometimes and then weeks later I would come back and guess what, the trash would still be there. I think the facilities should be swept periodically.

Joel C. | Expérience générale |
Évaluation :

My experience was less than optimal. The prices on the wall did not reflect the price I actually paid. I was paying 70+ for a 5×10 whereas now I am paying 37 with less hassle to access my unit. The security system would not work correctly and I had to make repeated attempts to gain access. I do however have two positive remarks: Harvest did a good job installing my hitch and the manager was helpful, but there was one staff member who had an attitude and bad choice in hair color. I will choose a different U-Haul location in the future for any rental trailer that I may need. Delpreet was helpful in reducing my monthly fee as well, but I found a better location that is more reasonable. So, price and ease of access were the two main factors in my relocation of my equipment.

JULIEANN S. | Premières impressions |
Évaluation :

I have been an ongoing customer for years at Uhaul. And Jeff, the GM of the Lindsay & Main store has always been very kind and responsive to us with our truck rental needs. So his store was the first one we went to.

MARLENE S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Gary D. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Scott B.
Évaluation :

When I dropped the trailer I asked the employee if they would like me to unhook the trailer. The lady said no that it was her job and grabbed the trailer light plug from the trailer and ripped it out. In doing so she pulled one wire out of my plug on the truck. Not sure if she was having a bad day or what but that was uncalled for!!

Joni K.
Évaluation :

I've rented trucks from this location for years and a year and a half ago I also rented a unit. This location "used" to be a very dependable, friendly, professional and knowledgeable U Haul to do business with. They "were" top rate a business I had no problem recommending to anyone. I honestly don't know what has taken place there, but I do know it isn't good. What used to be a fantastic place with employees that were great, is now a U Haul, I honestly say run, run like the wind, do yourself a favor, save yourself a whole lot of wasted time and an abundance of frustration and go somewhere else. I hate saying that, because, this was for the longest time the ONLY facility I would go to and encourage family, friends and anyone that asked, needing to rent a truck or in need of a storage facility. I've helped so many, move in and out when they no longer needed storage. After my recent experience that went far beyond a level of frustration, stress, confusion, unprofessionalism and mismanagement, than it should of ever been allowed to. It was a constant onslaught of, lack of knowledge, passing the buck, unwillingness, blatantly rude, uncooperative attitudes and those are some of the better instances of the whole mess. There was a total of 7 people, of what I believe was a total of three different groups of individuals that while waiting, watching and listening to the horror I was having and going through, that they all made a comment and then left, right then and there to go elsewhere. How I wish I had. The one and only thing that I can't say, is that they are consistent. Consistent in making it a complete frustrating, horrid, waste of time experience ever. So, again I say, your time is valuable and most of us don't have a lot of it to waste. Stress levels are up with all we are dealing with as a whole, that not any of us deserve or should be treated and have to go through what I did here. See, I was under the misconception that by us going there, renting and or buying equipment and moving items and renting units with UHaul, that it afforded them a roof over their heads and a paycheck. Never should you have to apologize to someone for asking or expecting them to do there jobs. But you will at this U Haul location!

Keegan T.
Évaluation :

I have submitted multiple dispute forms and have emailed multiple times regarding my bill and NO ONE HAS BOTHERED TO RESPOND!

KRISTINE K. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN G. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Louis E.
Évaluation :

The employees were not wearing masks. The trucks are not fogged or wiped down. The back of the truck was full of stones. The dolly and pad plastic tie was already broken. When we returned the truck and told the girl she said oh ok. Well I was charged anyway. We rented a dolly and I sure didn't need 2. It took over 40 minutes to rent the truck and he acted like I hadn't done anything online. He offered no help to carry the supplies we bought. We had a bad experience here last year but since it is so close I thought I would give it another try. Well only to be frustrated again.

James D.
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Le client n'a pas laissé de commentaire.

Janice D.
Évaluation :

Keep up the excellent customer service!

Zoila S.
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Everybody was very helpful. Excellent customer services.

Brett P.
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Le client n'a pas laissé de commentaire.

Brian B.
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They were very efficient and professional. A great experience. They had it all ready and I was out in less than 15 minutes.

JAMES B.
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Everything was just the way I wanted it and the return check in was extremely fast and simple.

Cary c. | Premières impressions |
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The gentleman that helped us out was very nice, and friendly.

PAUL H.
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Le client n'a pas laissé de commentaire.

Robert Y.
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Le client n'a pas laissé de commentaire.

JAY R.
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Le client n'a pas laissé de commentaire.

Ana G.
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Le client n'a pas laissé de commentaire.

Terra T.
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Le client n'a pas laissé de commentaire.

Lisa C.
Évaluation :

Always easy and helpful, worked with them many times.

Tarissa L.
Évaluation :

When I picked up the uhaul it was very dirty inside and the previous persons trash was still in the front cabin. Given that we are in a pandemic and I have a small child this was unacceptable. If the previous renters had COVID-19 then it's possible we were exposed to it due to uncleanliness and safety protocols not being taken. We have been safe thus far so if any of us gets sick from this move I will hold this location responsible for not taking precautions.

EUGENE O.
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Le client n'a pas laissé de commentaire.

Adam F.
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Le client n'a pas laissé de commentaire.

Steven W.
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Le client n'a pas laissé de commentaire.

Peter B.
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Le client n'a pas laissé de commentaire.

Lora B.
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Le client n'a pas laissé de commentaire.

Michael B. | Premières impressions |
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Quick friendly and professional service.

RODNEY T.
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Le client n'a pas laissé de commentaire.

RANDALLWAYNE M.
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Le client n'a pas laissé de commentaire.

WILLIAM C.
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Le client n'a pas laissé de commentaire.

Herbert H.
Évaluation :

Great service, great price. Drop off was especially easy. Thanks!

Pheadra R.
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Le client n'a pas laissé de commentaire.

Howard O.
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Le client n'a pas laissé de commentaire.

LEROY G.
Évaluation :

Keep up the excellent service

Johnathen B.
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Le client n'a pas laissé de commentaire.

JAMMIE M.
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Le client n'a pas laissé de commentaire.

Brittany K.
Évaluation :

The staff were great and made the experience very effortless. I appreciate the detail they went into before I even left the lot. The truck was well maintained. I heard horror stories renting a uhal for local use but I can say I would for sure rent from here again! Everything was incredibly easy and smooth!

Victor H.
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Le client n'a pas laissé de commentaire.

Jim C.
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Le client n'a pas laissé de commentaire.

Cesar E.
Évaluation :

QUIT overbooking online. I arrived to my initial location to find out the truck I rented was overbooked. They had nothing available in stock unless it was a quick turnaround. That's not what I booked. I had a moving party waiting, it was an inconvenience having to go to a different location that was out of my way. They sure made it happen and was lucky to find one. QUIT pissing people off by overbooking!

Philip N.
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Le client n'a pas laissé de commentaire.

Roger F.
Évaluation :

Overall phone service of uhaul is terrible

Phyllis C.
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Le client n'a pas laissé de commentaire.

Raymond K.
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Mask wearing was not universally followed as mandated by Maricopa county.

TAMARA H.
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Le client n'a pas laissé de commentaire.

MARK A.
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Le client n'a pas laissé de commentaire.

James M.
Évaluation :

Very helpful unloading my vehicle.

Micheal K.
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Windshield needs to be cleaned, but everything else was good!

Micheal K.
Évaluation :

Windshield needed to be cleaned, but everything else was good!

Cliff K.
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Le client n'a pas laissé de commentaire.

Joshua B.
Évaluation :

The gal the helped me with the van rental process at first was super helpful and friendly! She made the process go easily, and even found me a better, flat rate to help me save money! When I returned the vehicle, the gentleman at the counter made the return a breeze! Just a quick mileage and condition check, and I was on my way. Couldn't have been easier! Thanks for helping us get out little moving project done! Will be referring this location to any of my east valley friends in need of any U-Haul services!

Bennett S.
Évaluation :

So the staff and the rental/return process was exceptionally smooth and quick. The truck itself did the job but I was surprised what poor roug/suspension it had, bouncing around so much that I sometimes couldn't properly use the mirrors to see traffic they were jiggling around so much. In the end we got the job done. (Oh, and the air-conditioning was pathetic! I'm glad we were only moving on a 93 hot day not peak of summer)

Jason M.
Évaluation :

Le client n'a pas laissé de commentaire.

Tom R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

John G.
Évaluation :

Service was great. All done on time. Thanks

LANCE R.
Évaluation :

Great service

Andrew C. H.
Évaluation :

Kyle was extremely detailed in his explanations and very curteous.

MICHAEL B.
Évaluation :

Great location 👌

Bruce P.
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Le client n'a pas laissé de commentaire.

JOSEPH H.
Évaluation :

The equipment wasn't there. I had to drive 110 miles one way to pick up the truck. It cost me two days time in getting loaded and on my way. VERY, VERY DISAPPOINTED IN UHAUL. My vehicle was damaged during the loading process and even though I had paid for safe tow, my claim was denied.

Leslie C. | Expérience générale |
Évaluation :

Excellent service they go out there way for there customers! I have used this location for three years. Excellent management JEFF.

Rock T.
Évaluation :

Le client n'a pas laissé de commentaire.

GORDON S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Blanca R.
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Le client n'a pas laissé de commentaire.

Matthew M.
Évaluation :

The guy who helped me is a real MVP

Patrick I.
Évaluation :

Inside of windshield needs to be kept clean. Makes it hard to see when driving into the sun direction during the day.

Dawn K. | Premières impressions |
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Le client n'a pas laissé de commentaire.

James B.
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Le client n'a pas laissé de commentaire.

Robert C.
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Anywhere accommodating and helpful when I asked to switch to a different trailer style

Dustin S.
Évaluation :

Le client n'a pas laissé de commentaire.

Oscar M.
Évaluation :

Store manager Jeff was great and helpful! The staff was rotten though. It felt like they were depressed and being bothered by you whether in person or on the phone. Only one young man with glasses was able to step in to help when the girl wasn't willing to help.

David C.
Évaluation :

The 6X12 open trailer needed a left front tire. It was down to the wear bars.

Dan S.
Évaluation :

Le client n'a pas laissé de commentaire.

James S.
Évaluation :

Helpful and friendly after awful experience with staff at Northsight and Hayden location. Even had blowout and Mesa staff understanding and helpful. Thank you.

rita D.
Évaluation :

Le client n'a pas laissé de commentaire.

KAREN T.
Évaluation :

U-Haul drop off could not have been easier. Great setup and service.

Pete B.
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Le client n'a pas laissé de commentaire.

john O.
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Le client n'a pas laissé de commentaire.

David T.
Évaluation :

I was initially a walk in, and was told all the trailers with ramps were reserved. I drove home, got on line, and reserved a trailer with ramp for immediate pick-up. I went back to the same location and picked up the trailer which was in great shape and returned it with good service and politeness from staff.

James M.
Évaluation :

Le client n'a pas laissé de commentaire.

BRIANA O.
Évaluation :

The Lindsay and Main office was a pain to work with. They looked at us with blank stares and nothing ready for us to pick up even though we coordinated it through the customer service line. They were very unknowledgeable and every time we went in to pick up boxes, and drop off boxes was a hassle. Management needs to evaluate this staff and fix what used to be the best Uhaul establishment in Mesa. I will not use this one again. I will go out of my way to have a better experience. I think his name was Kyle, but he was the only one who had any clue and was able to make some stuff happen when we came in with none of our stuff ready for pick up.

Ruben V.
Évaluation :

Le client n'a pas laissé de commentaire.

ANNE H.
Évaluation :

I got the information on line and when I got there it was a different story. Had to pay more and didn't want to let me drop off in Deming, NM. Said call the 800 number and then when I did they said they know nothing about it so had to pay a higher price.

Mike R.
Évaluation :

Le client n'a pas laissé de commentaire.

Emily R.
Évaluation :

Le client n'a pas laissé de commentaire.

James S.
Évaluation :

We were promised a 26 foot truck for Saturday AM. When we called to confirm they didn't have one for us. We switched to Saturday by 5 pm and rescheduled help for Sunday AM. When we called to make sure it was there they said no and we had to get a 20 foot truck which made us have to make 2 trips. We are supposed to rent a truck in October to move my brother in law from WA to AZ and we will not be using Uhaul even though thats what we had planned.

Shante V.
Évaluation :

The location I picked up the truck was not the location I confirmed with. I originally confirmed in Apache Junction, but when I got there, it would not allow me to confirm the vehicle. The reservation did not come up on the app even when I attempted to add it multiple times, I could only access it if I went directly through the email. I called and it turns out that the truck was scheduled for service and I wasn't allowed to take it. And the next nearest truck was 20min away. It took an hour out of my day that I had dedicated to moving. I was originally on hold for a uhaul rep for 20min but found a different number to call that got me through quicker. Although my pick up experience was bad, the rep helped out by adding miles and providing $20 off.

dan L.
Évaluation :

Personnel were pleasant and helpful.

Daniel Y.
Évaluation :

I ordered the truck and all of the equipment online. When I arrive to the store to pick it up, I was informed that the dolly and other equipment was not in stock in the store, even though it was listed as available online. By this time it was too late to order from another location. So I had to move everything without a dolly and other equipment. It made my move extremely harder than it needed to be. The owner didn't even apologize and to make things worse, I was still charged $7 for a dolly! Worst U-haul experience ever.

MICHAEL S.
Évaluation :

Le client n'a pas laissé de commentaire.

Shaor I.
Évaluation :

I can only speak for the person who was most helpful Mr. Jeff and the guy with brown hair and glasses. Jeff gave me and my family excellent service. My only drawback is he can't be everywhere all the time so he should hire more people with the same business ethics that he has because consistency is essential. I would definitely recommend this location. The other young man was very helpful and nice also.

TIMOTHY A.
Évaluation :

The on-site associates and GM had very poor attitudes. A grim demeanor and almost argumentative responses towards multiple people in line. We understand things get frustrating such as terminals/servers going down but there is no excuse for being negative to your client base when we are trying to generate business with the company. I've worked facility management for Uhaul and I can say honestly that this was a very poor attitude for the entire team to have and reflects very negatively upon the company as a whole and will never generate repeat business.

PATRICK I.
Évaluation :

The van we rented was really nice, drove well and made the 250 mile trip a pleasant experience.

John P.
Évaluation :

Le client n'a pas laissé de commentaire.

Douglas M.
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Le client n'a pas laissé de commentaire.

Leo A.
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Le client n'a pas laissé de commentaire.

Jamie C.
Évaluation :

Over charged on mileage! Customer service could be nicer! Overall, I will never come back here again!!

Jeff K.
Évaluation :

I had no problem with anything store was clean employes were clean, friendly, knowledgeable, and helpful. The equipment I wanted and needed was available and clean.

EDUARDO H.
Évaluation :

Le client n'a pas laissé de commentaire.

theresa A.
Évaluation :

The Uhal location on Lindsey and Main Street in Mesa, AZ was poor. The rental truck that I was given was dirty and it smelled bad. They didn't have any other truck available. I requested and was charged for a utility dolly which wasn't available at that locations. I was sent to a location 4 miles away and I was still charged for the mileage. The front desk agent (female) was very unpleasant and gave me the keys to a truck that wasn't even there because she didn't want to do her job. I will never rent a truck from that location or recommend anyone there.

Ron L.
Évaluation :

Top notch. Every was perfect

Kim W.
Évaluation :

When we brought the truck back the attendant argued that we didn't pay enough for the rental even though we had a quote over the phone and paid up front. He was unprofessional. We brought the truck back with a full tank of gas and on time.

Rebecca T.
Évaluation :

Making a reservation online is a joke. My reservation process stated I would be able to come in and pick up my truck at my appointment. Instead, I had to wait for over 45 minutes just for the clerk to fill out my paperwork a second time, exactly the same as I filled it out when making my reservation. I only went with your company to avoid this exact situation. My time us valuable and your ruse to appear as if you provide decent customer service is unacceptable. By making me wait so long you actually cut off an hour I was able to use the truck. The least you could have done was adjusted the "reservation" time to accommodate for your waste of the first hour I reserved since I was waiting on you to fulfill my appointment. You just boosted your competition's clientele.

carol L.
Évaluation :

Jeff the GM was great ! his staff is amazing the are friendly and knowledgable. I totaly recommend them

Rachel A.
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Le client n'a pas laissé de commentaire.

David S.
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Le client n'a pas laissé de commentaire.

Gary S.
Évaluation :

Easy to get in and out very clean

Leslie M.
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Le client n'a pas laissé de commentaire.

Michael B.
Évaluation :

I was sent here from the reservation I set up the evening prior at Sossaman and Main location. Told my pick up was avail there. We added 10 miles going to and back to a location further then we reserved and were charged for all miles. The staff at pick up location was not wearing masks, all the customers were 😐. The female working was not very nice, I told her and showed her the text showing the change to her location. She acted annoyed called Becky to straighten out, never apologized for the mixup and her attitude. I work in customer service, this is no way to treat a customer if you want repeat business. I would not want her to be the face of Uhaul. I am going through chemo presently and would appreciate your employees wearing a mask, when you request the customer to

STEPHEN WALLICH V. | Expérience générale |
Évaluation :

The staff at Main and Lindsey was excellent! Great customer service! However the phone calls that where to the switch board to get service where WAY to long of a wait. Hire more corporate phone reps please

alane p. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

April B. | Premières impressions |
Évaluation :

Female who helped me was rude and irritated that she was not aware that I had reserved 2 UBox and had no one available to operate the forklift. She was on her personal cell phone in front of me speaking with another employee rolling her eyes while speaking about my situation. Her response was “look you can wait 2 hrs if yuh what because this is my last priority or I can get you in an unit.”

LAURA G. | Expérience générale |
Évaluation :

When I moved out the person that helped me was very kind BUT the other young man that was smoking right in front of me with no friendly manners musta got up on the wrong side of the bed. A little disfuntionnal is how I took it..the van I rented was nasty dirty, I've been with you for 4 years and never had issues with my unit but some of the staff need to be a little more friendlyer..

Marcus H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michelle V. | Premières impressions |
Évaluation :

The team was great and very helpful. Also, the store was clean but outside near our unit , it smelled like urine. Over it was a good experience.

Douglas B. | Expérience générale |
Évaluation :

Jeff was great to work with will definitely come back if I need anything

Anthony F. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Lloyd W. | Expérience générale |
Évaluation :

I just moved out of Unit B83 since it had a. Inch gap under the door that never had weather stripping put on it in spite of asking Manager Jeffrey multiple times and even calling the 1-800 number who sent an email to Jeffrey that was never responded to. When I lifted the door yesterday I discovered that the unit doors had been painted and overspray went under the door and ruined some of our household items. I am now having to file an insurance claim. I spoke with Jeffrey about this and all he would do is print out a form that instructed me how to go through the claim process. I asked if he wanted to see the damage and he said no. Miserable place to rent.

Ricky C. | Premières impressions |
Évaluation :

The kid at the counter was very polite, respectful, and kind , I was impressed with his professionalizm . and knowledge of product and services. I will recently recommend this location to my friends. Thanks for asking

Loren B. | Expérience générale |
Évaluation :

I went to move my items and a lock was on my unit and called the manager told me to just cut the lock off i didnt have anything to cut it off wit so i had to pay the movers a extra $65 so i could run to lowes to get something to cut it off with..the bad part the customer service rep said they put it on my unit by mistake..i should be refunded $65 i paid the movers as they had to wait a extra hr...

Chad H. | Expérience générale |
Évaluation :

Great people and great service

Robert B. | Expérience générale |
Évaluation :

Homeless people living out of storage units were in the way when I would go to my storage unit. Feces on the ground. I enrolled in auto-payment yet was still charged a late fee.

steve p. | Expérience générale |
Évaluation :

All good

Norma Lynn V. | Expérience générale |
Évaluation :

I would give 5 stars because it is clean, well-maintained and the people were great to work with. However, the freight elevator is very slow and awkward and OLD. It should be updated.

Avey W. | Premières impressions |
Évaluation :

The customer service was over and beyond with my expectations.

David A. | Expérience générale |
Évaluation :

The mgr John - Is awesome. Understands the business.

Ashton E. | Expérience générale |
Évaluation :

Needed to interact with staff multiple times to achieve simple things. Three different people experienced the staff with me all seemed highly incompetent and more than likely under the influence.

Clint G. | Expérience générale |
Évaluation :

I was satisfied with the service I received from the staff at u-haul. The one thing that really worked for me was the 24 hour access. My schedule sometimes isn't 8 to 5 so I thank you for having that.

Rowdy W. | Expérience générale |
Évaluation :

Clean facility, friendly staff and excellent customer service. I would recommend this storage facility to anyone who needs short or long term storage. Easy access made rhis an exceptional experience.

Jody O. | Premières impressions |
Évaluation :

Manager was super helpful

sarah b. | Expérience générale |
Évaluation :

I feel like I was over charged for my units upon trying to do a move out. I got extremely poor quality equipment to use from trailer and dolly. And extra charges that I don’t believe I should have had

carol j. | Expérience générale |
Évaluation :

ry responsive and helpful staff... Jeff especially! Thank you!

Marlene E. | Premières impressions |
Évaluation :

Computers were down it took like 20 minutes to get a truck meantime you have other staff just want around lobby full of people manager on the phone and one person working the counter that was new

steve p. | Premières impressions |
Évaluation :

It was excellent

LISA D. | Expérience générale |
Évaluation :

It was a good experience

micheal j. | Expérience générale |
Évaluation :

Staff went above and beyond the normal scope of customer service. We were very pleased with the whole experience and will highly recommend to everyone we know.

rita s. | Expérience générale |
Évaluation :

very nice people i do like to come back and will recommend

Clint G. | Premières impressions |
Évaluation :

Staff was friendly and professional. Checked me in and got a month of storage free. Took 15 minutes and then I left. Easy and cheap. My favorite.

john s. | Expérience générale |
Évaluation :

*

Bianca G. | Premières impressions |
Évaluation :

The man helping me was very friendly and answered all my questions

GARRY D. | Expérience générale |
Évaluation :

Very friendly staff

Michael S. | Expérience générale |
Évaluation :

great job main street u-haul crew, you guys and gals are stellar.

Robin L. | Expérience générale |
Évaluation :

Quick, easy, convenient. Manager was VERY helpful.

Victoria M. | Expérience générale |
Évaluation :

Very happy with this location. They were awesome

ANGELA S. | Expérience générale |
Évaluation :

My unit was on level 2 and the elevator was faulty during every visit to my unit. It appears that a customer is living in his unit. I notified staff of issues, I was told that complaints are common.

Kassie R. | Premières impressions |
Évaluation :

Jeff was kind and quick. I am excited to have a unit and move my boxes in soon!

Frank B. | Premières impressions |
Évaluation :

The people at the store were very knowledgeable and super nice. I would recommend them for any customer service tasks. Please keep up the great attitude.

Lowell H. | Expérience générale |
Évaluation :

n/a

Cindy M. | Expérience générale |
Évaluation :

The staff we dealt with were very friendly. The unit accommodated our needs.

rachael r. | Expérience générale |
Évaluation :

Staff were very helpful and friendly at this location

Mary S. | Expérience générale |
Évaluation :

The staff at this location were very friendly and amazing, always helpful, always kind, never let me down in any way. Was with them for a year and a half. Will go back to this location any day. Thanks

HENRI D. | Expérience générale |
Évaluation :

N/A

Pepper P. | Expérience générale |
Évaluation :

Very nice

Rowdy W. | Premières impressions |
Évaluation :

Dave was very nice and informative.

Lindsay A. | Premières impressions |
Évaluation :

We have always used this location for storage and other services, no complaints about this location. Always great people!!

Chris R. | Premières impressions |
Évaluation :

Excellent at every level of experience. Service, follow up, cleanliness...best U-Haul in the east valley by far! Thank you for the quick service and helping getting us going.

Gary W. | Expérience générale |
Évaluation :

facility lacks space so access with long trailer is an issue for me facility shows its age vs. newer

John P. | Expérience générale |
Évaluation :

It was easy to get my U Box. Jeff had it all ready to go and personally assisted me getting the tow dolly hooked up to my vehicle. Off and running quickly. The return check in was just as easy.

Johan D. | Expérience générale |
Évaluation :

I can recommend this location. Used storage as part of my trailer rental. Fast & efficient.

robert k. | Premières impressions |
Évaluation :

Great customer service.very satisfied

david N. | Expérience générale |
Évaluation :

Very accommodating facility and people.

takai H. | Premières impressions |
Évaluation :

Service was excellent. The clerk was very informative of services provided.

Sharon C. | Expérience générale |
Évaluation :

every one was very helpful. Thank you,

Alan L. | Expérience générale |
Évaluation :

The employees were very friendly and knowledgeable

kc b. | Premières impressions |
Évaluation :

Excellent courteous staff

Gary W. | Premières impressions |
Évaluation :

professional staff. quick. effective

Feleiss K. | Premières impressions |
Évaluation :

Great customer service from the guy who helped me. Can't remeber name but he wears glasses. Fantastic and thorough

ron k. | Premières impressions |
Évaluation :

Employees where kind and helpful.

addie H. | Expérience générale |
Évaluation :

Your staff has a lot to learn about customer service. I encountered a few friendly representatives but many were lacking skills.

Luetta W. | Expérience générale |
Évaluation :

Great place for storage needs.

Theron F. | Expérience générale |
Évaluation :

Did not receive a notification when the U-box arrived.

Kelly R. | Expérience générale |
Évaluation :

With the reviews on Yelp I was a little concerned but they more than exceeded my expectations. We wanted 1 Ubox ready for us and they reloaded every time we left allowing 4 to be done it 1 day!!!!!!

Steven L. | Expérience générale |
Évaluation :

Good place to store things but in my case I was placed there from Wisconsin which was quite a distance from where I lived it was the fault of the dealer in Wisconsin.

Chalet F. | Réservation |
Évaluation :

I went in for boxes. I was helped quickly and they helped me load the boxes into my car.

Alfred T. | Expérience générale |
Évaluation :

Uhaul shipping of UBoxes has been a challenge with this location, I would never Recommend using them

Adam C. | Expérience générale |
Évaluation :

Jeff the GM has really turned this center around! Very happy to be in business with this U-Haul Center!

Nicholas M. | Expérience générale |
Évaluation :

Great service.

Anne F. | Expérience générale |
Évaluation :

Needs to be air condition.

Venessa M. | Expérience générale |
Évaluation :

The staff is very helpful!

Steve C. | Réservation |
Évaluation :

Great Location. Great staff. James was Fantastic. Very impressed.

Lowell H. | Réservation |
Évaluation :

Pleasant experience

Mary P. | Réservation |
Évaluation :

No comment

Amy D. | Expérience générale |
Évaluation :

Great customer service!

Gary K. | Expérience générale |
Évaluation :

The entrance door to c49 where my locker is needs to be patched at door I had one of your carts full of my stuff almost fall on top of me when the cart the spot with no payvment.

David B. | Expérience générale |
Évaluation :

There was a new employee...foul mouthed...he should be more respectful of others....other than that ...a very good experience.

deborah c. | Expérience générale |
Évaluation :

U haul box did not arrive on time. Once box arrived store did not have ubox trailer available so we had to wait another day before actually getting our box.

Jacob D. | Expérience générale |
Évaluation :

My only issue was with the u-pods I had in storage... it seemed to take a while when calling the office to find these and I got transferred around a few times too until we found them.

Laura W. | Expérience générale |
Évaluation :

Great place to rent from. No critters. We had a climate controlled unit.

HENRI D. | Réservation |
Évaluation :

N/A

kristiane f. | Expérience générale |
Évaluation :

N/A

dave m. | Réservation |
Évaluation :

Not arriving in Arizona until Sept 10. Made other arrangments.

Marvin C. | Expérience générale |
Évaluation :

We are pleased with the storage unit and the employees.

NATHAN B. | Réservation |
Évaluation :

Very helpful

Roland G. | Expérience générale |
Évaluation :

None

Dennis J. | Réservation |
Évaluation :

Very nice, easy to deal with

Molly M. | Expérience générale |
Évaluation :

.

Bill S. | Expérience générale |
Évaluation :

Was very pleased with how were treated thank you BILL

nathan v. | Expérience générale |
Évaluation :

Thanks for all you help and a special thanks to Dave !!!

mary c. | Expérience générale |
Évaluation :

Thank you I would definitely use U-Haul again!

JANE G. | Expérience générale |
Évaluation :

Your services were excellent, no complaints . Everything else went good as far as customer service!

Michelle P. | Expérience générale |
Évaluation :

Very friendly group here. The manager of the storage, it's absolutely amazing.

Roger W. | Expérience générale |
Évaluation :

Good job

Barbara L. | Expérience générale |
Évaluation :

Great job..

Leslie O. | Expérience générale |
Évaluation :

Convenient location.

kristen c. | Expérience générale |
Évaluation :

The storage was great, but it would be super awesome if I wasn’t sent 7 emails every other day to “give my feedback about my expierence.”

Non reviews have been submitted for this location.

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