My experience was delightful & professionalYolanda R.
Customer Reviews for U-Haul Moving & Storage at Memorial Dr
Pour nous contacter
Tulsa, OK 74112
(11th & Memorial Dr)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DANNY D.
The young woman at the counter was great. There was a long line as this was the only location open on Sunday and she handled the quickly and efficiently.tammy M.
Le client n'a pas laissé de commentaire.Leo W.
Le client n'a pas laissé de commentaire.Earnest H.
Le client n'a pas laissé de commentaire.Stephanie H.
Both the lady and the man running the place deserve a raise. They were amazing and professional under extreme pressure. If I were an employer I would try to steal them from your business.Nikki R.
Le client n'a pas laissé de commentaire.Jeffrey R.
Requested that another driver get added, no information was takenAndrea E.
Le client n'a pas laissé de commentaire.Chris H.
I appreciate the courtesy and professionalism of your staff. Also the equipment is well maintainedTim L.
The customer service rep at this location that helped me was very nice.Jason W.
Again, need more staff. They did the best they could but the building is very confusing and staff are clearly overworked. Not good customer service (not the staffs fault, corporate's fault for understaffing)Jason D.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Benjamin B.
Le client n'a pas laissé de commentaire.huang S.
NOT CUSTOMER FRIENDLY NO HELP WE ARE OLD WE HAD A VERY HARD TIME GETTING IN AND OUT OF TRUCK LOADING AND UNLOADING SHOULD HAVE GOTTEN A SMALLER TRUCKkim H.
Le client n'a pas laissé de commentaire.SCOTT M.
I was charged extraRYAN M.
Le client n'a pas laissé de commentaire.NELSON A.
Le client n'a pas laissé de commentaire.ALEXANDER R.
Lower prices just a bitNolan J.
Le client n'a pas laissé de commentaire.Tracy W.
The best customer service in the worldJAMES P.
For a Saturday morning, very helpful staff, friendly and got me in and outDONNIE M.
Have a truck available when and where agreed. I went to the Downtown location and was sent all the way to memorial. Costs me 15 more miles at 89 cents a mile. This after physically going to 2 stores in the previous week to make sure. I had the loading dock secured and had to pay 3 helpers while I went across town to find a smaller truck than I needed. We will finish today in a pickup. I believe this was a scam to charge me more mileage. I am going to post on yelp, Facebook and report to the BBB.john B.
Le client n'a pas laissé de commentaire.Michael R.
Le client n'a pas laissé de commentaire.Joy V.
Le client n'a pas laissé de commentaire.Brian M.
Fantastic service!Edward H.
The person who helped me was very courteous and respectful, was in and out in a very short time,he did really wellSantos S.
I always say:â€ SIMPLE THE BEST!â€ Thank you . 💪😎Petar B.
Tell people about the 15 %hold on their credit cardKenneth T.
Truck did not have air conditioning because the control was broken.Kathleen J.
Le client n'a pas laissé de commentaire.James C.
They took $60 off my fucking card when the original payment was like $39 I filled the take back up and did no damage to the vehicle, I even cleaned all my trash out and everything I returned it back how I got it and they still managed to take $20 extra dollars out and didn't even tell me why and I never got a fucking recipeDARIAN D.
Le client n'a pas laissé de commentaire.Billy Y.
Le client n'a pas laissé de commentaire.Wayne M.
they made sure I knew where to drop it off if I came in after hours good customer serviceDwayne H.
The staff were extraordinary, gracious and beyond helpful.Joseph W.
They were friendly & helpful when there was a problem.SUSAN R.
Le client n'a pas laissé de commentaire.Barry H.
Clean except wind shield.Mike W.
Le client n'a pas laissé de commentaire.Peter M.
Le client n'a pas laissé de commentaire.Yossief T.
Le client n'a pas laissé de commentaire.alexciaya V.
Le client n'a pas laissé de commentaire.Mackenzie M.
Make sure all tires have the right amount of tire pressure in them, the most recent rental tires was very low.Anika S.
Overall great experienceEdward S.
Le client n'a pas laissé de commentaire.Daphne C.
Le client n'a pas laissé de commentaire.Ryan B.
Le client n'a pas laissé de commentaire.Sheree A.
Le client n'a pas laissé de commentaire.Darrell W.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.Ivan A.
Le client n'a pas laissé de commentaire.Philip P.
Helpful and friendly personnel. Very pleasant.Joy V.
Put the key drop box in front of the store so people can see it. We dropped off the uhaul truck at 5am but couldn't find the drop box any where! We had to stay up another 2 hours after moving all night just to wait until the store opened to return the keys.Cer L.
Le client n'a pas laissé de commentaire.Arim B.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Antronet S.
Always available when I need a truck quick. Nice and friendly ANIKA S.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Marcus M. | Premières impressions
Le client n'a pas laissé de commentaire.Rebecca B.
Le client n'a pas laissé de commentaire.Adeel A.
Staff was incredibly friendly and helpful with storage, rentals and purchasing boxes.Sierra H. | Expérience générale
Everybody was very helpfulStacy H.
Le client n'a pas laissé de commentaire.Joseph M.
It was greatJoseph R.
Your in town trucks are terrible and need to be replaced!!! Gas mileage is a joke!John D.
Oh hell no I was very disappointed in the service I reserved a trailer and they said I didn't . Ended up costing me $65 instead of $18,95 like my reserved one said !Cheryl S.
They didn't mark the milage in the truck from the person before me .tried to charge me an extra $119 i left under the impression that I was going to get a call before anything was charged 2wks later they've tried to charge my card 2xs for 119 and 1 for $149,5 still haven't herd from no one everytime I call I get I will call you before the day is over for sure n nothingMELISSA S.
Le client n'a pas laissé de commentaire.ronald G.
Le client n'a pas laissé de commentaire.Sandra R. | Expérience générale
Le client n'a pas laissé de commentaire.Rebecca P.
Le client n'a pas laissé de commentaire.Daun O.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.CHARLES S.
Le client n'a pas laissé de commentaire.Tony O.
Le client n'a pas laissé de commentaire.Mike H.
Le client n'a pas laissé de commentaire.Eric S.
Le client n'a pas laissé de commentaire.shanai W.
I don't know the young woman's name that helped me, but I was in the Sunday the 20th at 1:30 for a trailer rental. The woman was so nice and helpful. She even ran out there and wheeled the trailer around for me. Excellent service à la clientèle. If I owned this franchise I would definitely give this employee more responsibility and pay. Just an observation. Have a great day.Todd J.
Le client n'a pas laissé de commentaire.GINA E.
Le client n'a pas laissé de commentaire.Robert I.
Le client n'a pas laissé de commentaire.Jason H. | Expérience générale
Uhaul was so great to us. A great experience!Rhonda H.
I chose this store because of the customer service and selectionErnest S.
Le client n'a pas laissé de commentaire.James G.
Upon pickup we were told we could return to any location in Oklahoma City within the 3 day window. Then we got a call on Day 1 of 3 that we had to choose a location. Odd, but easily resolved.Nathan S.
Le client n'a pas laissé de commentaire.Sandra R. | Premières impressions
Le client n'a pas laissé de commentaire.TRACI F.
Denesha Anderson-care was extremely rude and annoyed at the little she did help. So frustrated that I returned the truck without use and renting from a different locationHillary K.
The location was convenient, well maintained and helpful staff. MerciGary N.
Le client n'a pas laissé de commentaire.Joseph G.
Le client n'a pas laissé de commentaire.JAMES B.
all was good thank you!Robin N.
Le client n'a pas laissé de commentaire.ROBERT E.
Le client n'a pas laissé de commentaire.BRENT F.
Le client n'a pas laissé de commentaire.Frank V.
The direct phone was not always answered. Hard to get someone on the phone except corporate. Very good gentleman working the back.Ken F.
Friendly, over and above customer service. Also, Josh went above and beyond to see that we found the right location for our needs even tho he had changed locations.Wanda B.
the person did not do a walk around inspection even after several times I asked was there anything else I needed to do. He told me no, I was all good and that was everything. He unhooked the trailer without asking me. He was nice but he didn't do his job as far as communicating and informing me of what he was doing and allowing me to accept any charges. The only thing he did was joke with me about my knot tying skills, and asked how I wanted the receipt and it would be in my email soon. I asked him was there anything else or was I supposed to do anything he assured me no. 30 minutes later I received an email b/c he charged my card $60 after I left, didn't discuss any paperwork and I never signed off for the credit card transaction. The drop of location was changed despite my contract stating a much closer location was the drop off. Yet I was charged a fee for the time it took me to get to the further away location. Which in fact voided out my original contraction from the terms and agreement to which I signed for.Jachin W.
Le client n'a pas laissé de commentaire.David R. | Expérience générale
I was calling to pick up the rest of my belongings and no one picked up the phone or followed up to notify me. I've lost my child's toys and important books.Kerreon W. | Expérience générale
Le client n'a pas laissé de commentaire.leah k. | Premières impressions
Le client n'a pas laissé de commentaire.David R. | Premières impressions
Thank you for always having kind and courteous professionals on site for my rental and storage concerns. I was extremely pleased with the way my 2 ongoing year experience with U-Haul. Your staff at this facility is outstanding, and quite helpful in my needs over the 2 years. Special thanks to Eddie and the recently returning lady employee (Kari?), who originally made my rental contract and is now manager to the facility. Thank you both so very much.Gary M. | Expérience générale
Helpful staffing sometimes the wait for the register is a bit of a wait due to slow internet service but not to bad over all pleased with service.Walter F. | Expérience générale
Very satisfiedLESLIE W. | Premières impressions
Le client n'a pas laissé de commentaire.NATHAN S. | Expérience générale
Le client n'a pas laissé de commentaire.Joshua K. | Expérience générale
Le client n'a pas laissé de commentaire.Dustin H. | Premières impressions
Le client n'a pas laissé de commentaire.COLLEEN S. | Premières impressions
Le client n'a pas laissé de commentaire.Ronald F. | Expérience générale
Le client n'a pas laissé de commentaire.Taniceka F. | Premières impressions
Everyone was friendly and very helpful. My storage unit was good. I did run into a small issue once and they fixed it quickly. No complaints here. My stuff has been there for a few years and it has been safe and secure. They even went beyond and loaned me a broom once and filled my tire up with air when I was low. Things I needed at that time. I did buy my Uhaul hitch there for my car. It was a good buy. I highly recommend this storage unit.Annette J. | Expérience générale
I'm a new customer. This is my first storage rental. The only complaint that I have is it was difficult to place my lock on my 5/5 door because the latch wasn't lined up. I had to use muscle and I was exhausted after I final lined the holes up to be able to place the lock and lock it. But other than that my experience wasn't bad.opal l. | Premières impressions
Le client n'a pas laissé de commentaire.Dale M. | Premières impressions
Le client n'a pas laissé de commentaire.Gwendolyn R. | Online Move In
Will use u-haul againChester C. | Expérience générale
Le client n'a pas laissé de commentaire.Joshua K. | Premières impressions
Always clean and we'll lit. There till this last month. I think maybe water leaked. There was some mildew on some boxes and a wooden ice chest. This last time it wasn't as cool in there as it always is. I can understand that so etimes things happened beyond our control. But I will continue to use U-Haul services.Frances M. | Expérience générale
Staff is great helped us right away on moving to another building due to cockroaches but management assured me that the building will be taken care of right away.Walter F. | Premières impressions
The lady who helped me was so nice. She really helped with everything I needed. Super friendly. Thank you so much for your help.Emily A. | Premières impressions
Had to rent truck one (1) extra day because I could not unload my belongings. I was unwilling to settle for a "climate controlled" space that was 88 degrees, humid, etc. I had to search for another facility that was appropriate and true to advertising of "climate controlled." Extra Stress, a different helper, extra miles, gas, etc, VERY DISAPPOINTED in that respect. I was never offered compensation due to facility's inefficiency to produce what was/they advertised!! Truck drove fine. I will not recommend storage at the 1010 S Memorial Drive, Tulsa, OK to anyone.SHERRY F. | Premières impressions
I was treated extremely well. Even when a mistake was made it was corrected quickly and to my satisfaction. I found the Manager and employee Kari Clay very helpful. I would go back because of their customer service.Paul B. | Expérience générale
The people that work at the 11th street&memorial are the best.very helpful &friendly.Debbie R. | Expérience générale
I found roaches in my belongingsSTEVEN A. | Expérience générale
Over the top service!!Radiance L. | Premières impressions
Le client n'a pas laissé de commentaire.Bridgett J. | Premières impressions
Tanya was very friendly and helpful as well as the man who brought us the lock for oir unit. A+ Customer service.Mandy A. | Premières impressions
Staff was not friendly and the storage unit I was given still had trash in it.Somtochukwu E. | Premières impressions
Le client n'a pas laissé de commentaire.Jeff M. | Expérience générale
Le client n'a pas laissé de commentaire.Jonathan H. | Expérience générale
The people that work there are very nice&helpful.Debbie R. | Premières impressions
Le client n'a pas laissé de commentaire.ELIZABETH P. | Premières impressions
The storage leak water on my stuffallen B. | Expérience générale
Not only was my truck not available but i was unable to rent the storage unit that had been available days before.. so my husband said let's pray and so when Imy truck location was transferred I felt compelled to ask if they rented storage units not knowing uhaul has storage units.. thank you Jesus He worked everything out all at one placeRuth J. | Premières impressions
Le client n'a pas laissé de commentaire.justine p. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle W. | Expérience générale
Le client n'a pas laissé de commentaire.iesha c. | Expérience générale
Le client n'a pas laissé de commentaire.LaDonna J. | Expérience générale
Le client n'a pas laissé de commentaire.David M. | Premières impressions
Love staff very friendly good people thanks everyone..Lois W. | Premières impressions
Le client n'a pas laissé de commentaire.Ian E. | Online Move In
Getting our storage space was fast and easy. She (forgot name) was very cordial and helpful.Arthur R. | Premières impressions
It was bad for me because I lost everything I owed not yalls faultTAKENNA T. | Expérience générale
Tanya was very helpful and accommodating.ROBERT C. | Expérience générale
Le client n'a pas laissé de commentaire.cindy b. | Expérience générale
Le client n'a pas laissé de commentaire.Jeff M. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICIA M. | Expérience générale
Le client n'a pas laissé de commentaire.andrea a. | Expérience générale
Excellent servicefelipe p. | Expérience générale
Great service and staff very helpful. The place in Broken Arrow staff could receive and help getting my Jeep off equipment of truck. They had no room for tuck and equipment. The also sent me another U Haul location and it was wrong area of Tulsa. I found the place on 11th.guadalpe g. | Premières impressions
I really like the fact that u never really hear about them have any brake insTritney C. | Premières impressions
Le client n'a pas laissé de commentaire.James H. | Premières impressions
Le client n'a pas laissé de commentaire.Tracy S. | Premières impressions
Everything was good but the location where it located at in corner of street makes it hard to turn when a GOS tells u to go one way n I need to make a u turn . Also I rented a trailer to haul a truck n my truck didn't fit there in trailerPATRICIA M. | Premières impressions
Staff was always friendly and very helpful. Thanks so much for a pleasant experience!!Gina F. | Expérience générale
Le client n'a pas laissé de commentaire.Gina F. | Premières impressions
Really just the perfect experience! The safety of the location was excellent; location, availability, staff at site is so friendly and always eager to help. Lots of product for every kind of moving/packing/dolly's/trucks, you name it. We have used their storage twice and trucks alsoTricia G. | Expérience générale
Friendly staff. Easy to reserve and easy to turn in. I have used UHAUL for decades. My number 1 choice!vicky g. | Expérience générale
Under staffed wait is to long.Paul B. | Premières impressions
Some initial issues were inconvenient but a customer service employee at front desk fixed the situation.Paul B. | Expérience générale
Le client n'a pas laissé de commentaire.BOBBY P. | Expérience générale
My experience was great! I only had one hiccup and that was the day I came to empty my storage. My card didn't work, but an employee was right there to help with the gate, coming and going. I would recommend.Andrea T. | Expérience générale
Le client n'a pas laissé de commentaire.tanisha S. | Expérience générale
Good Job!will r. | Expérience générale
Ms. Tanya (the manager) was always very helpful and professional. All transactions were smooth and simple. The entire experience really couldn't have been any easier. Definitely a location I'd use again if necessary.DESTINEE T. | Expérience générale
The staff at 1010 S Memorial drive is amazing! Renting the storage unit was easy, convenient, and well explained. Our storage unit was being used a place to transition our belongings while moving from a new state and into a new house. With the all the stress involved with a big move, U-haul made things stress-free and even provided comfort, compassion, and bottled water to our family when things got hard. Thanks U-haul!WIL S. | Expérience générale
Tanya was so very helpful to me during a very rough period and I win never forget how kind and caring she was!!! Thank you Tanya!!Jeanenne M. | Expérience générale
This facility is very aged and that is very evident. The unit we had was dark and musty. It was broken into twice. Not that we expected the office to be responsible for the belongings but they didn't even seem to care. Just came and took a couple pictures the first time and said you can call the police out to make a report. Well, how about you work on security of your facility and how someone was able to climb over the walls into our unit? The second time we didn't even bother. We got a new bigger unit, for less $$ and fits what I would truly consider climate controlled. I would not recommend anyone I know to use this location. On the 2 occasions I have had to deal directly with the manager, she was pleasant and attentive to my questions and needs. That I will give them.PATRICIA M. | Expérience générale
Great experience! The staff was very helpful and friendly. They got me in and out quickly, briefed me on the process, and took me to my storage unit. Two standouts were Tanya, the Manager, and Eddie, the Mechanic. Tanya guided me through the process and explained how things worked when renting a storage space. Eddie was friendly and chatted with me while I waited for my movers to arrive at the location. U-Haul on 1010 S. Memorial in Tulsa, OK is the best!!!scott h. | Expérience générale
The customer service was great. They worked with me on everything I needed. Smooth process with the unexpected moving issues that came up with my sister during the time I had planned to use the truck.Celestina S. | Premières impressions
Le client n'a pas laissé de commentaire.Zyon T. | Premières impressions
Le client n'a pas laissé de commentaire.mike c. | Expérience générale
Too bad there's no prorated rent.. I moved out in the middle of the month. Should only pay for what u use . So about 14 days I paid I could have used elsewhere. Moving expenses. But over all my experience was excellent.Jake S. | Expérience générale
Le client n'a pas laissé de commentaire.James O. | Expérience générale
Everyone from the Manager to the employees at the 61st & Peoria store was amazing. I've used U-Haul now for going on my 10 the move... You guys are amazing...Justin J. | Expérience générale
Very professional and obliging staff. I was super impressed!!! MerciGary M. | Premières impressions
The staff is amazing at 11th and memorial. They went above and beyond to accommodate my needs. If I ever need to use a storage facility I will bring my business back to them. Thank you so muchkari c. | Expérience générale
Le client n'a pas laissé de commentaire.Michael W. | Premières impressions
Very accomodating.judy c. | Premières impressions
Customer service was amazing!Russell R. | Expérience générale
Très bienGINA S. | Expérience générale
Very professionally handled with class, awesome service.stephen b. | Premières impressions
PerfectHazel M. | Premières impressions
Very quick service, not complicated, great customer serviceLucretia M. | Premières impressions
Tanya Burrell, Manager for the Memorial facility is amazing. I have rented here multiple times and Tanya has always been friendly and customer service is her number one priority. Top notch facility.AJ C. | Expérience générale
The staff was very happy and friendlygina s. | Expérience générale
There was a female employee there who was so rude and hateful that I would never return to this facility.Stephen F. | Expérience générale
Merci!Tyrone A N. | Expérience générale
The gentleman who assisted me did a fantastic job. He made sure I had dotted my I's and crossed my t's. I was worried but his professionalism showed he truly understood what I am going thruAaron B. | Premières impressions
Just friendly worker'sanita p. | Expérience générale
Only used to store items for a monthJune S. | Expérience générale
Very helpful and the general manager truly went out of her way to take care of us !!Maria D. | Premières impressions
When at the location, work together to find the best affordable cost for truck rental and help to save money.Larry J T. | Expérience générale
Even though it was a small wait time the employees were niceanita p. | Premières impressions
The customer was well, work with me for returning the Truck, parking the transport, and find the closest Storage unit for easier unloading of the truck.Larry J T. | Premières impressions
Thank you U-haul. We were about to be flooded out of our home and you made our moving our furniture out easy.Scott n. | Expérience générale
it Is great that you check every unit to make sure that they are locked good looking out I appreciate it thank youandrea a. | Premières impressions
Thank you U-Haul for the amazing service during our difficult time. Oklahoma is under water and you provided us with a month of free storage!! Thank you !Scott n. | Premières impressions
speedy serviceAlfonzo J. | Expérience générale
They were so sweet and helpful most definitely will be coming back!kenia m. | Expérience générale
Very helpful and courteous, had a rep walk us out to the storage unit we needed to make sure we had the right size for our belongings. Nice touch guys!saul s. | Premières impressions
I'm very pleased with the Manager & Employees. I'm a firm believer in customer service. I was impressed with the care & concerns the staff has shown me upon renting my storage unit.sharon w. | Premières impressions
Friendly staff. Willing to to explain rules, e t c. Call center staff very friendly. No complaints whatsoever. Was a user for 2 years, storage was safe & sound. Easy sign-up, Online pay!Kenneth M. | Expérience générale
THEY TOOK CARE OF ME THANK YOUBrenda G. | Premières impressions
Excellent service à la clientèlemark p. | Premières impressions
Every one as always were very compliant,helpfull and friendly. I love this location. THANK YOU ALLwilliam c. | Premières impressions
Great customer service and very knowledgeable employeesCITY N. | Premières impressions
Swinging doors on unit are a literal pain and metal outside door on floor could use grinding down.ELVIS R. | Expérience générale
I would have stayed had the prices been in line with other surrounding facility. I moved to a cheaper 10x10.Daniela W. | Expérience générale
The weather stripping along the bottom of the unit did not meet with the floor of the unit, so I had a great deal of dirt that had blown into my unit and was all over my things...it was quite a mess.tamara s. | Expérience générale
I was not there when things where cleaned out. But other than that you are A one location. I would recommend your place.SHAROLET D. | Expérience générale
Would not rent there again Management verry unhelpfulJIM B. | Expérience générale
Excellent service with local employees, the system was not correct in that it wanted to change my drop off location. If I'm given a location, keep it!Russell R. | Réservation
Exactly what I needed. The security measures made me feel my possessions would be safe here and they were!Michelle P. | Expérience générale
The staff is very, very helpful!Dana G. | Expérience générale
Merci.MATT S. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!