Very smooth and easy experience.CHRIS S.
Customer Reviews for U-Haul Moving & Storage at Memorial Dr
Pour nous contacter
Tulsa, OK 74112
(11th & Memorial Dr)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
You guys provided a fast, easy and excellent experience!!Daniel M.
Le client n'a pas laissé de commentaire.PENG Y.
Everyone was friendly and very helpful. My storage unit was good. I did run into a small issue once and they fixed it quickly. No complaints here. My stuff has been there for a few years and it has been safe and secure. They even went beyond and loaned me a broom once and filled my tire up with air when I was low. Things I needed at that time. I did buy my Uhaul hitch there for my car. It was a good buy. I highly recommend this storage unit.Annette J. | Expérience générale
They gave me the truck with no gas and then charged me at the end to fill up it up completely, this has got to be a joke I would not recommend this to anyoneJESSICA N.
Nothing really. I was able to book a truck last minute and the lady at the counter was extremely helpful and got me on my way quickly. The online check-in was also very convenient.Jose O.
Le client n'a pas laissé de commentaire.Suzanna W.
Le client n'a pas laissé de commentaire.Donald R.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.Moises C.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Xandros C.
I'm a new customer. This is my first storage rental. The only complaint that I have is it was difficult to place my lock on my 5/5 door because the latch wasn't lined up. I had to use muscle and I was exhausted after I final lined the holes up to be able to place the lock and lock it. But other than that my experience wasn't bad.opal l. | Premières impressions
Le client n'a pas laissé de commentaire.Dale M. | Premières impressions
I will never use uhaul again y'all charge my account three different amounts. My debit card was charged 38,00 $ for not returning the truck before 1:30am which it was returned at 12:30am..Y'all also charged my account an additional 107,00 $ for the use of the truck and then 79,00 $ just for renting the truck for a few hours which is a total of 225,00 $ plus I paid 20 $bucks over for mileage which y'all caused my account to be overdrawn and charged 17,00 $ twice for non insufficient funds by my bank so no I will never ever use U haul to move again nor will I recommend y'all to friends and familyâ€¦Y'all suck and are rip-offs. I also was told that I will be refunded my money from all the charges.KRYSTLE S.
The service was great at both location. My pick up was prompt and my drop off was excellent and at a close by location. Would recommend U-Haul to others.Donna D.
Friendly manager.ANDREW A.
Le client n'a pas laissé de commentaire.NICHOLAS C.
Le client n'a pas laissé de commentaire.Gwendolyn R. | Online Move In
Le client n'a pas laissé de commentaire.MEGAN S.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.Egill G.
Le client n'a pas laissé de commentaire.MONIQUE A.
The return process was s nightmareAlexandria E.
Will use u-haul againChester C. | Expérience générale
Le client n'a pas laissé de commentaire.MARIO A.
Le client n'a pas laissé de commentaire.Joshua K. | Premières impressions
The lady manager their is very nice&helpful.DEBBIE R.
Le client n'a pas laissé de commentaire.Christopher R.
My pick up location was changed and no one called me. Good thing I called to verify my rental. The new pick up location was convenient and was out of my way, costing me extra for fuel and mileage.Sergio T.
Le client n'a pas laissé de commentaire.Bridgett J.
Le client n'a pas laissé de commentaire.KEVIN C.
The woman who helped me check in and out was so nice and professional.Jacquelin D.
Le client n'a pas laissé de commentaire.BRENT F.
Le client n'a pas laissé de commentaire.Clarke S.
The agent made sure my check in process went smoothly. He was awesome and did an awesome job. For me it couldn't have gone smoother.PAMELA V.
Picking up the truck was fine, but returning it was a different matter. I showed up about 15 minutes before they were going to close and lock the doors. Something pretty traumatic happened to me earlier that day, and I was visibly upset and had been crying for several hours. I did not have the money to pay them and I was trying to call a couple of friends to see if they could send me some money through cash app or PayPal so I can pay My bill and leave. Since I did not have the money to pay for the rental like I had anticipated, I asked if I could go ahead and keep the truck for one more night so that I can get the money and come back the next day and pay the bill. A lady who I can only assume was the manager, was incredibly rude and disrespectful to me. She insisted that they were closed and there was nothing she could do and she kept telling us over and over â€œno I can't do that because we're closed. We're closed, sir.â€œ she was obviously irritated because we were keeping her and the staff there longer than they wanted to be there, but her attitude and choice of words were totally unnecessary. She also said that the total of my bill came to 250 $. When I called back the next day to pay my bill, it was only 178 $. I thought that was pretty weird also. It was my fault for not being more prepared and having the money like I was supposed to, but this lady was truly being a bitch and did not need to be. She also offered no solutions at all. She just kept saying over and over â€œI can't help you because we're closed.â€CULLEN S.
Le client n'a pas laissé de commentaire.STANLEY R.
Everything worked. Two thumbs up ðŸ‘Donald F.
Le client n'a pas laissé de commentaire.Richard D.
Le client n'a pas laissé de commentaire.chris W.
The service before and after was top notch. Both of the men that help check me in were so incredibly nice that we talked about it this evening and how nice it is to see that level of care and customer service these days! We will return and use this location again. Just a note, the man that checked is back in was a veteran and we want to make sure someone knows just how exceptional he was and how kind during the entire process!Chris K.
I use this location for all my moving and storage needs and have for many years. They are always friendly and helpful. The GM Tanya is great.regina S.
Le client n'a pas laissé de commentaire.Vincent F.
Le client n'a pas laissé de commentaire.JANET A.
Le client n'a pas laissé de commentaire.jim S.
Helped us out so so much. Thank y'all!Dane W.
Like the ease of early checkin. Saved me time not having to come back the next day and gives Uhaul an earlier start to to have the vehicle ready for a new lease. That is my only feedback is don't charge the 20,00 $ convince fee for self checkin.HOWARD Y.
Le client n'a pas laissé de commentaire.DUANE R.
Le client n'a pas laissé de commentaire.TEDDRA B.
Le client n'a pas laissé de commentaire.KARLA S.
Le client n'a pas laissé de commentaire.Tena P.
Le client n'a pas laissé de commentaire.JACKEY N.
Le client n'a pas laissé de commentaire.Patricia A.
Always clean and we'll lit. There till this last month. I think maybe water leaked. There was some mildew on some boxes and a wooden ice chest. This last time it wasn't as cool in there as it always is. I can understand that so etimes things happened beyond our control. But I will continue to use U-Haul services.Frances M. | Expérience générale
Le client n'a pas laissé de commentaire.KEVIN C.
I was 8 mins late and got charged for an extra day. I did my bed to get it in on time. I rented 2 trucks to make it happen. Not pleased.John H.
Le client n'a pas laissé de commentaire.Leslie M.
Le client n'a pas laissé de commentaire.Raven S.
Staff is great helped us right away on moving to another building due to cockroaches but management assured me that the building will be taken care of right away.Walter F. | Premières impressions
Both of the ladies I dealt with were outstanding. I love both of them as I've had done business with both of them on prior occasions. You have 2 very valuable employees and both should be given a raise in pay. Thank you Uhaul for everything. Sincerely Bill Turner Tulsa,OklahomaWilliam T.
The lady who helped me was so nice. She really helped with everything I needed. Super friendly. Thank you so much for your help.Emily A. | Premières impressions
The lady who helped was great. She knew exactly what I needed and took care of me. So thank you. Well appreciated.EMILY A.
Ty so much!Beverly H.
I had great customer service until yesterday. I called yesterday (9-2-21) around 6:44 to make a payment on my storage. I was asked if I could hold. I said yes. I was on hold until 7:01 at which time someone picked up the phone & hung up on me. I was not very happy about being hung up on after holding for over 15 minutes.Joyce M.
Wasn't explained extra chargesTara K.
Le client n'a pas laissé de commentaire.SABRINA B.
Le client n'a pas laissé de commentaire.Nicholas T.
Le client n'a pas laissé de commentaire.AB Y.
The staff at this location was amazingLESLIE S.
I expected the trailer to be weather-resistant. We drove through heavy rain during the trip and discovered that the floor of the trailer was covered in water when we arrived. Nothing was permanently damaged, but I'll remember next time not to put anything important on the floor.Ken D.
We've used this location twice and I have been very pleased with the service as well as the availability of trailers.ERIN S.
Had to rent truck one (1) extra day because I could not unload my belongings. I was unwilling to settle for a "climate controlled" space that was 88 degrees, humid, etc. I had to search for another facility that was appropriate and true to advertising of "climate controlled." Extra Stress, a different helper, extra miles, gas, etc, VERY DISAPPOINTED in that respect. I was never offered compensation due to facility's inefficiency to produce what was/they advertised!! Truck drove fine. I will not recommend storage at the 1010 S Memorial Drive, Tulsa, OK to anyone.SHERRY F. | Premières impressions
The pick up service was great. The drop off service was great.Keenan M.
Le client n'a pas laissé de commentaire.rosalie W.
Le client n'a pas laissé de commentaire.BEKIR T.
Le client n'a pas laissé de commentaire.Gwendolyn T.
Le client n'a pas laissé de commentaire.Malakahya G.
Le client n'a pas laissé de commentaire.Larry H.
I was treated extremely well. Even when a mistake was made it was corrected quickly and to my satisfaction. I found the Manager and employee Kari Clay very helpful. I would go back because of their customer service.Paul B. | Expérience générale
Le client n'a pas laissé de commentaire.ERIC S.
Le client n'a pas laissé de commentaire.SHANELL W.
The people that work at the 11th street&memorial are the best.very helpful &friendly.Debbie R. | Expérience générale
Le client n'a pas laissé de commentaire.WAYNE C.
Manager was very helpful!Norman P.
Customer service is exceptional. I am very pleased with every facet of how this site does business.Grace D.
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.Gregory W.
I found roaches in my belongingsSTEVEN A. | Expérience générale
Over the top service!!Radiance L. | Premières impressions
Le client n'a pas laissé de commentaire.Melvin L.
Great experience at Tulsa location. Disappointed the Claremore Fuel Right didn't have the trailer at my reservation time. I found a replacement trailer faster than them.SCOTT R.
Le client n'a pas laissé de commentaire.Amanda A.
Our company MMT.LLC had reserved a 20' truck a week prior to to move. Our crew had to go to 3 different locations before getting a truck. We were over 2 hours late for elderly couples move. Non acceptable for a company to treat people this way! And was still charged use of truck and mileage. I will look into budget and Penske now. Michael Gottsch MMTMarcus M.
Le client n'a pas laissé de commentaire.Willard C.
Tonya did a lot of legwork to get the equipment needed for the install on short notice. Excellent customer service.Kirby W.
This location and the staff there may have literally saved my life. The morning of 7/26, I had movers scheduled to get me out of my boyfriend's house while he was at work. The movers canceled on me at the last minute. All of my stuff was in the living room, ready to go. I may have been seriously hurt if he had come home to see my things packed up. I drove to the UHaul location in tears. I needed a truck quickly. The staff there got me in a truck and on my way in less than ten minutes. I was also given napkins for my tears and a cold bottle of water. Because of UHaul, I was able to safely and quickly leave an abusive and toxic environment. I will forever be grateful. Thank you from the bottom of my heart.BRITTANY R.
Le client n'a pas laissé de commentaire.Bryan H.
Le client n'a pas laissé de commentaire.Sherry P.
Le client n'a pas laissé de commentaire.Leonard L.
Your employees was fine. It was your truck that I rented. I drove 29 miles. At the end I payed 31,52 $ for gasoline to fill it up. Gas at this time 2,78 $. So you figure the math!!! Your trucks needs some eco friendly work done to them.HOPE G.
Very nice and helpfulAmy H.
Too complicated procedure to rent. Wouldn't do again because too much technology.larry H.
Le client n'a pas laissé de commentaire.Linda W.
Le client n'a pas laissé de commentaire.Cameron W.
Le client n'a pas laissé de commentaire.Bridgett J. | Premières impressions
Le client n'a pas laissé de commentaire.HECTOR C.
Le client n'a pas laissé de commentaire.BRIDGETT J.
Both the lady at counter and young man outside were awesome. Friendly and very very helpful.Mark C.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.ERIC F.
Le client n'a pas laissé de commentaire.Nathela A.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Always get great customer customer service at this location - very friendly and helpful!Shannon F.
Tanya was very friendly and helpful as well as the man who brought us the lock for oir unit. A+ Customer service.Mandy A. | Premières impressions
Le client n'a pas laissé de commentaire.Shawna P.
Staff was not friendly and the storage unit I was given still had trash in it.Somtochukwu E. | Premières impressions
Le client n'a pas laissé de commentaire.Jeff M. | Expérience générale
Le client n'a pas laissé de commentaire.Jonathan H. | Expérience générale
The people that work there are very nice&helpful.Debbie R. | Premières impressions
Le client n'a pas laissé de commentaire.ELIZABETH P. | Premières impressions
The storage leak water on my stuffallen B. | Expérience générale
Not only was my truck not available but i was unable to rent the storage unit that had been available days before.. so my husband said let's pray and so when Imy truck location was transferred I felt compelled to ask if they rented storage units not knowing uhaul has storage units.. thank you Jesus He worked everything out all at one placeRuth J. | Premières impressions
Le client n'a pas laissé de commentaire.justine p. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle W. | Expérience générale
Le client n'a pas laissé de commentaire.iesha c. | Expérience générale
Le client n'a pas laissé de commentaire.LaDonna J. | Expérience générale
Le client n'a pas laissé de commentaire.David M. | Premières impressions
Love staff very friendly good people thanks everyone..Lois W. | Premières impressions
Le client n'a pas laissé de commentaire.Ian E. | Online Move In
Getting our storage space was fast and easy. She (forgot name) was very cordial and helpful.Arthur R. | Premières impressions
It was bad for me because I lost everything I owed not yalls faultTAKENNA T. | Expérience générale
Tanya was very helpful and accommodating.ROBERT C. | Expérience générale
Le client n'a pas laissé de commentaire.cindy b. | Expérience générale
Le client n'a pas laissé de commentaire.Jeff M. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICIA M. | Expérience générale
Le client n'a pas laissé de commentaire.andrea a. | Expérience générale
I really like the fact that u never really hear about them have any brake insTritney C. | Premières impressions
Le client n'a pas laissé de commentaire.Tracy S. | Premières impressions
Everything was good but the location where it located at in corner of street makes it hard to turn when a GOS tells u to go one way n I need to make a u turn . Also I rented a trailer to haul a truck n my truck didn't fit there in trailerPATRICIA M. | Premières impressions
Under staffed wait is to long.Paul B. | Premières impressions
Very professional and obliging staff. I was super impressed!!! MerciGary M. | Premières impressions
Very accomodating.judy c. | Premières impressions
it Is great that you check every unit to make sure that they are locked good looking out I appreciate it thank youandrea a. | Premières impressions
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