Stop scamming people and charging people over price and double charging peopleTAIYLOR M.
Customer Reviews for U-Haul Moving & Storage at Michoud Blvd
Pour nous contacter
New Orleans, LA 70129
(South of Chef Hwy just over the railroad tracks)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.GARRY L.
I was not able to get a uhaul even tho I booked ahead of time, now all my stuff is sitting outside runoedTANISH W.
Le client n'a pas laissé de commentaire.Trenice W. | Expérience générale
Alvin was greatJAYED S.
keep providing this level of service.IRA T.
Just one thing the AC didn't work at allKIRCHELLE F.
Le client n'a pas laissé de commentaire.YASIR K.
Le client n'a pas laissé de commentaire.KASEY C.
Le client n'a pas laissé de commentaire.Bernice H. | Premières impressions
Le client n'a pas laissé de commentaire.Bernice H. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIE H.
Do the things you do with the people you have.Great jobWillie H.
Awesome service rep gave me good instructions on how to tied down my vehicleMichael G.
If you reserved special equipment It should be available at time of rentalGLORIA T.
Le client n'a pas laissé de commentaire.DEANNA M.
There was excellent because the staff was helpfullMelinda T. | Premières impressions
Le client n'a pas laissé de commentaire.ADAM B.
Requested dolly was not available although confirmed. Customer should be notified prior to arrival since this can make or break a move.SAMANTHA R.
Cool crewBOBBY C.
Le client n'a pas laissé de commentaire.Ronald C.
Le client n'a pas laissé de commentaire.N L.
Answer the phone for customers.Mikia W.
EXCELLENT SERVICEMICHAEL D.
Le client n'a pas laissé de commentaire.Nyjha M.
Very helpfulJERMAIN W. | Premières impressions
Very friendlyEddison J. | Expérience générale
Le client n'a pas laissé de commentaire.JEFFREY A.
Everything was great, I would definitely use this facility again if needed.troy Y.
Everything was smooth and fast at the Michoud Boulevard locationMILTON T.
Very prompt service with professionalism. Thanks!FREDERICK B.
Le client n'a pas laissé de commentaire.JERMAIN W.
Honor the reservation made. I originally rented a 10ft. then I had to go to a 15ft because of availability and the day before pick up I was told I had to get a 20ft truck. I had to get someone else to drive it because of the size, plus the extra gas, The response was "this is all we have take it or leave it" no we are sorry or even a discount nothing. The short notice really put me in a bind, so I would not use U-Haul in the future because I am not certain that you would honor a reservation.JANIS S.
We were in a panic. We called the day before and they said that they DID NOT have a truck for us at this time. They called us at 6 PM the night before we needed the truck and said that we would have to travel 40 Miles to pick it up. That sucked! We had to pay for the extra mileage,. We are very disappointed with U-Haul.LESLIE S.
Le client n'a pas laissé de commentaire.TRACY C.
Perfect customer service. Couldn't ask for nicer employeesTHOMAS W.
Le client n'a pas laissé de commentaire.Darrell A. | Expérience générale
Le client n'a pas laissé de commentaire.WALTER F. | Expérience générale
Truck was delivered to wrong location and to try and communicate with uhaul was next to impossible. Need to provide phone numbers for certain situations that you can speak to site directly without having to go through hassle of having to wait on national line.GRAHAM B.
My rental was late !!! Was first 8am didn't get it until 12noonJOEVELL V.
Le client n'a pas laissé de commentaire.Allegra S. | Expérience générale
More staff. You only have one person working there. You normally have to wait 30 minutes for someone to help you. The truck sound like the transmission was not working properly. Not a good experienceERIC G.
Le client n'a pas laissé de commentaire.TERRY S.
Le client n'a pas laissé de commentaire.ALIDORE S.
Truck was NOT Covid clean after previous renter. All the tell tales signs was in the truck. Dirt, used napkins, grit on steering wheel.WENDELL F.
Alvin was amazing!!! So helpful and courteous!Aubrey E.
Le client n'a pas laissé de commentaire.PAMELA C.
Nobody picks up the phone. A train line runs in front so if they decide to stop the train there for 40 mins you are stuck! The staff (one guy), doesn't pick up the phone and to say he's not that polite would be an understatement.Justine P.
Le client n'a pas laissé de commentaire.Denise R.
Le client n'a pas laissé de commentaire.Michelle R.
Metairie, LA location mops units with Fabuloso, all locations should do this. Also, for your employee safety, provide lifts for getting heavy trailers on to hitches.Evan G.
Le client n'a pas laissé de commentaire.Shelby S.
Le client n'a pas laissé de commentaire.DENEEN J.
There was a mechanical problem with the trailer and it should be removed from service until the problem is resolved. When attempting to guide the trailer in reverse, it only guides to the right. Basically when you steer right the trailer should guide to the left and when you steer left, the trailer should guide to the right. In other words, the trailer only steers right. When I arrived to Texas, I had a truck driver check it and he confirmed there was a mechanical problem. The drop off location said they would check it out. If this is not resolved, the next customer will not be able to back out of small spaces. I had this problem when attempting to back out of my drive way in New Orleans. Ultimately because I was backing up on a narrow street, I had to drive across my grass and my neighbors drive way to swing the trailer around.DENISE C.
More customer service representative available to avoid long wait time.PATRICIA G.
Me nor my son could share our location on the mobile app when returning the truck which made it extremely aggravating! But my overall service experience with Alvin(GM) was exceptional! Thank you so much again Alvin.CHIQUITA H.
After reservation, they called to state that equipment is not available. But it was avilable.AHMED S.
Le client n'a pas laissé de commentaire.Kathleen B. | Expérience générale
Nothing. The general manager was very nice and accommodating.NASHETA D.
The truck was in need of repairs. The after hours online return process was horrible. The truck didn't have gas. I had to put gas in it as soon as I got the truck. I returned it as is bad was still charged over 30 $for gas. I uploaded a photo and showed the customer service rep that there wasn't gas in the truck. The online system would not allow me to enter the correct mileage traveled. Not a good experience at allDiadre S.
Le client n'a pas laissé de commentaire.OLLIE W.
Le client n'a pas laissé de commentaire.JEWELL B.
Le client n'a pas laissé de commentaire.LAUREN M.
Le client n'a pas laissé de commentaire.shannon c. | Expérience générale
Le client n'a pas laissé de commentaire.TAMIKA H. | Premières impressions
Cannot really think of any improvements of this location. I am completely satisfied with the location. It's size, mass choices of equipment and storage, pleased also with Management, Inspection, speed and quality of Service, availability of products along with location and ease of access from highway.RUSSELL M.
Le client n'a pas laissé de commentaire.Tiera L. | Expérience générale
Le client n'a pas laissé de commentaire.David W. | Expérience générale
Alvin was very easy to work with Took time to explain everythingGARY P.
The problem that I have with Uhaul in that city is that for this trip I scheduled my equipment (truck and auto transport) two weeks ahead of my move. I received a call two days before the move telling me that they would not have a auto transport available at the location on the day of my move and that they would have to move my reservation to another location. Then the person I spoke with moved the reservation to a location that was 40 minutes away from me. I asked if they could move the reservation to a location that is closer to where I lived and was told the only way they could do that is if I pick the truck up from one location and the auto transport from another. My plans changed to where I now had to make two trips to pick up the different pieces of equipment, and start two separate contracts for the trip. Also, the price went up by 200 $dollars. I offered to move the truck to where the auto transport was located myself cause I didnt understand how the equipment that has wheels could not be moved to the same location so I could start just one contract. The people at the locations were great and helped me get on my way. I just do not understand why I had to pay more and spend more time trying to get on the road when the truck could of been taken to where the auto transport was located.Terrell B.
Le client n'a pas laissé de commentaire.Tiffany M. | Expérience générale
Le client n'a pas laissé de commentaire.Juan G.
Le client n'a pas laissé de commentaire.Danielle S.
Everything was excellentRACQUEL S.
The units are advertised as climate control but there was a leak in our unit. Our belongings were not only soiled with water but rodents got access to the unit. There was feces every where.carlos s. | Expérience générale
Great store, great service with helpful and friendly staff!!!marquita s. | Expérience générale
Le client n'a pas laissé de commentaire.OCTAVE W.
Nothing, great experience, gentlemen could not have been nicer!Tim G.
Le client n'a pas laissé de commentaire.DANA S.
Le client n'a pas laissé de commentaire.RUSSELL S.
Le client n'a pas laissé de commentaire.Shontrell P.
Le client n'a pas laissé de commentaire.KEITH Y.
There could be more accuracy on reporting things like mileage and fuel. I was told that the truck was on 3/4 of a tank and it appeared to be less. The agent assisted in getting the truck also acknowledged that the fuel was not correct, but yet I was charged for fuel that was never there.ASHANTI S.
Thanks to this location specifically for saving the experience. Our closest location on St. Claude Ave was poor in service and also reserved a truck for us and canceled it the next day. The Michoud location was kind enough to give us a bigger truck at the same price we originally wanted.KATHERINE B.
Store manager is very informative , prompt and courteousDAVID G.
Le client n'a pas laissé de commentaire.ROSALIND L.
The staff was extremely helpful and knowledgeable as it relates to UHAUL products and services. Overall pleasant experience.Orlando P.
Le client n'a pas laissé de commentaire.DAVID K.
Le client n'a pas laissé de commentaire.sam W.
Le client n'a pas laissé de commentaire.Marcia H.
Le client n'a pas laissé de commentaire.Shernell T.
Le client n'a pas laissé de commentaire.Racquel S. | Premières impressions
The sales rep was horrible and very deceiving. DONALD BRANON tricked me into swapping trucks at his location without informing me that there would be a double charge, a charge for the U-Haul truck that I already had and another charge for the larger truck he coerced me into upgrading to. I paid for a truck that I never used because of DONALD BRANON. My experience will be posted in online reviews and blogs to make the public aware of the deceptive practices at the U-Haul Michoud location and their representative Donald Branon. These times are extremely financially hard and I am unable to afford any additional unnecessary expenses and wasted time. No one should rent from this location.CHRISTOPHER W.
Staff was very friendly and helpful. Place was very well kept and clean. I would definitely use this facility again for my storage needs. I only moved out because I have a house big enough to store all my goods. Otherwise I would have continued my lease at U-Haul. Thanks for an awesome experience.Jerome A. | Expérience générale
The location is kind of far out there but it was clean and decentDeanna F. | Expérience générale
Le client n'a pas laissé de commentaire.latania c. | Expérience générale
Le client n'a pas laissé de commentaire.EMERSON P.
Le client n'a pas laissé de commentaire.THANH T.
Le client n'a pas laissé de commentaire.LATOYA H.
Le client n'a pas laissé de commentaire.TAMEKA W. | Expérience générale
I was told that I would get a call and instead I got a text. When I got there my reservation was about to be canceled because he could not get in contact with meALISHA A.
Nothing that I can think of 100 % satisfied Thank Alvin Tate!MARY E.
Le client n'a pas laissé de commentaire.THANH T.
Le client n'a pas laissé de commentaire.Byroniesha B.
Le client n'a pas laissé de commentaire.shontrice D.
Better service, the truck was dirty and ran bad.RICHARD B.
Le client n'a pas laissé de commentaire.Jasmine J.
I appreciate the help and personalized customer service.kevin R.
Le client n'a pas laissé de commentaire.DERRICK H.
Le client n'a pas laissé de commentaire.DOUGLAS C.
Good service alwaysDora P.
Le client n'a pas laissé de commentaire.Tommy O.
The staff has always been friendly and helpful no matter what time I showed up @ the facility They all know my car name and face I have visited another nearby facility because the system wasn’t operational to make a pymt and the staff there were also friendly and helpful Thx Uhaul for hiring exceptional staff and Mgmtklydeitta D. | Premières impressions
The trailer had new tires put on before I picked it up. Was in good road ready condition. Would rent again when needed.CERON T.
Awesome courteous customer service. Thanks AlvinKendra A.
Le client n'a pas laissé de commentaire.chris K.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.Tashonda N.
The location was out of power due the Hurricane Zeta. The worker Donald was very professional due to working under this circumstance. It took longer checking in but he was very nice explaining to customer and kept apologizing. Great Staff member to your companyLynette B.
Le client n'a pas laissé de commentaire.Ebony P.
Le client n'a pas laissé de commentaire.Justin H.
I was disappointed when I reserved my storage and I was told that my furniture would fit a 2/3 home but when arrived it was to small for me so I had to purchase another one. The customer service was great Michoud.TAMEKA W. | Premières impressions
The employees was average. The place itself is, Old and Outdated !! Really I'm Not, content...Sophia F. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!