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carrie fCustomer Reviews for U-Haul Moving & Storage at Oaklawn Blvd
Testimonials From Recent Customers
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The rep was professional.
James EThe young lady that checked us in and out is always polite and professional. She deserves a raise :)!
Tina GCustomer service sucked and they didn’t have the truck I put my reservation in for even though it said reservation guaranteed.
Michelle JThe truck I had smelled like someone carried fuel in the back. Something was leaking under the truck in two places. Engine light was on. Took it back in the middle of my 3 day rental to get it maintenanced. The truck was medium quality, it got me to and from where I needed to be. However, the staff was very friendly at this location and the pricing is very reasonable.
Alecia CVery helpful and kind Excellent experience. Knowledge of all products and services Would highly recommend to all.
Robert S | Expérience généraleN.D.
Barbara Mfirst off i was told 64 and was charged 100 never again never
Tyra RNever received a email receipt. Want to make sure I was charged correctly.
Wendi OGreat customer service by both gentlemen were amazing. They took time to greet me as I entered the buisness, answered every question that I asked. They were both above and beyond polite and that meant a lot. I would definitely recommend this location.
Christopher TLuke was a very helpful ?
Jauan ECustomer Service was amazing
FORRESTER BHonestly, there isn't any one thing that popped out to me. Staff was very courteous and prompt. Equipment was clean and mechanically sound.
William LThe staff was freindly and professional and provided all the details necessary for the rent of a U-Haul I would recommend and rent from them again and the price was the best around thanks to the employees of U-Haul very professional
William MKeep doing what your doing . My experience went very well. Thanks !
ernest mEli was very respectful and understanding. I was having a bad day and he didn't even know it but his kindness made my day a little better. If you stop at this location he is the man to go to!
yvonne hWould like to give a shout out to Luke! He was great! Checked us in and checked us out. Very nice- welcoming and engaged the entire time. Hope you do what needs to be done to keep him- just the experience alone would definitely have me rent from you again ! Thank you Luke for a great experience!
Sallie JEli was so polite and very respectful and honest with me. I'm dealing with cancer and he made sure I was treated and take well care of. I had to have surgery and he helped me and made sure I was well taken care of. I was so thankful he was in my presence on that day. I have never been so grateful to have someone be so pleasant to me .
Tracie E | Expérience généraleStaff was rude and acted like they did not want to help me. The prices online did not match at all what it was in person. If a price online says 29 dollar rent with 1,19 per mile how did I end up paying over 30-40 dollars in rental fees. The lock for the uhaul was also broken and I could not lock my furniture the whole time I was moving. The fact that I have to pay extra to use the Dooley and furniture padding is ridiculous. I already had to pay extra money for the rental fees then ontop of that if I need to use the equipment the truck comes with I will pay more money. I feel like I was scammed with the cherry on top being poor customer service
Nicolas BNo problems
Douglas H | Premières impressionsVery helpful young man id recommend this place to everyone I know
Kelly H | Premières impressionsNothing , it was very good and the staff was friendly and helpful
mark sExcellent customer service!
Kim DI was rushing and the attendant didn’t ask if i planned to return to the truck to the same location…I got charged double to return to a different location closer to where i live.
Morishita AI would have liked have gotten notice that my unit was being auctioned off but just got the email yesterday
shenika s | Expérience généraleEli helped me out in getting a small storage room, EXTREMELY friendly and very kind, absolutely would recommend him for any sort of raise. He made it very simple and quick, showed me were my unit was and made sure I was all set.
Benito G | Premières impressionsEli was very nice accomodating and speedy service! Thank you again !
Crystal LJade, Luke. Best customer I have ever had!!! Thank you. Love you guys!
Irina CJade made the process very easy and she was great to work with.
Yonna BThe new manager should not be working with the public! He has terrible people skills & like his way or no way no matter what. He's also a loose cannon & mad all the time like his day was interrupted! If he doesn't want to interact with customers & doesn't want to treat customers nice urgent he needs to quit or fired. He's a very scary person with a very mean attitude. He's the reason why I got my stuff out & took it somewhere else. The rest of the staff should not have to work with him! He's a real jerk!
Stephanie S | Expérience généraleThe customer service at this location exceeded my expectations.
amila t | Expérience généraleElijah was awesome to work with! He greeted me with a smile and he was very informative and answered all of my questions!
Latonia CConvenient access, good hours of operation
charles w | Premières impressionsEverything was very neat and perfectly arranged to access my storage space.
Sheila G | Premières impressionsThe front registrar were very knowledgeable and helpful and made the purchase and return effortless!
Brandy PThe staff are always friendly and helpful.
Shari M | Premières impressionsOnly thing is I just wish that I knew that size U-Haul didn't come with a ramp. But other than that I enjoy the experience and everything.
Camille WEli was awesome, very helpful and professional
Ryan S | Premières impressionsCharged additional fee for cleaning when the truck didn't come perfectly cleaned. Very high prices, last time using Uhaul. No explanation as to why we were being charged a additional fee.
Ashauni TI have been a repeat customer with this location due to the excellent service provided from the team on site. I want to take a personal thank you to Eli, Jade, Kristine, and Luke for always ensuring that the equipment I have is in excellent condition. They have been nothing short of exceptional. Thank you and I will continue to recommend this site and team for future customers.
Adrian MEli has great customer service.
sheketta GThe employee was rude yelling about me not good customer service won’t ever return to that location
Maquette DPrice increased since reservation less than a week, location would not honor at least the first month of reservation price. Only allowed one gate access remote. Customer Storage Rep was not very amicable.
Corey K | Premières impressions10' Truck no right window knob. Mileage efficiency cluster didn't work. No light in the back of the truck. Customer service rep was nasty. Lacks customer service skills. Training needed on deescalation and problem solving.
Jamarl JWhen my things were going up for auction I expressed that all I wanted out of a full storage unit was a box of pictures because my mother and father have recently passed. I do understand there may be rules and consequences but the employees were so rude about it and showed no empathy. Even when I expressed that I could be supervised and the box was in the front of the storage they didn't consider and gave me a cold no. Because my family pictures could not of any use to anyone I feel as though an exception could've been made. It was hurtful and a hard pill to swallow. When everything you own is ready to be given away I feel employees in this field should be trained to be empathetic. When my brother purchased the storage when it was up for auction they snatched it from him and said it wasn't allowed.
jocelyn j | Expérience généraleLuke went above and beyond for me and my mother ! I would give him a 5 star rating if I could !
iasia pThe employee that works at that location seriously needs some customer service training. She is rude, never talked to me, but at me. When I asked her a simple question. she responded with WE WILL GET THERE!!!. Everything that she said while speaking at me was short, and curt. She never told us where to park the truck upon our return. So when we brought the truck back a few hours later she snapped at us and pointed at the return area and said, CAN YOU PARK THE TRUCK RIGHT HERE, THIS IS THE RETURN AREA. Mind you she never told us that. So my disabled husband walked all the way across the parking lot to the place that we picked up the truck, and returned it to the same spot, because she bever told us about the return area. I WILL NEVER COME BACK TO UHAUL. I will rent two men and a truck before I some back Uhaul!!!
Dorothy ALuke provided the best customer service I've ever had. He welcomed me as I came in and assisted greatly with everything I needed. I will recommend this location to anyone.
Donte' JWe were in the process of being removed from our home with nowhere to stay. These people at this location didn't care of our situation. They banned us from ever using their location again because we renewed our reservation online instead of returning in 24 hrs. The lady at the front desk is mean and rude and nasty. They locked us out our storage unit without notice, and wouldn't give access until the van was returned even though both were paid up to date.
Dominique HService providers friendly and kind!
Edward KGood services for years with everytime I needed a truck, storage, boxes or locks. Excellent care.
Edith G | Premières impressionsWould be nice to have a couple of seats inside the office for customers that are waiting. Need a better way to get into storage when keys are lost instead of calling a locksmith.
Gwenell B | Expérience généraleI didn't move out they auction my things off! I fell on hard times and they didn't work with me..The manager LUKE at that location was very nasty when he talked to me and my fiancé..but I wouldn't recommend no one yo Uhaul as long as he and some the staff is there..Some of the workers there need more training on customer service skills..
Raymond W | Expérience généraleI really appreciate Christina helping me at my time of need. She was very polite and attentive.
Sayida MMy Storage needs were met but however on multiple occasions where I paid my bill because I was working out of town, came back to my storage unit where the lock have been still on my storage unit. Multiple times where late fees were charged to my account for late payments when if I was wanting to get into my storage I couldn't because of the lock that should have been removed days prior!!
Shareeka H | Expérience généraleJust an inconsiderate staff; rude and the turnover rate in personnel just made my experience BAD.
Yolanda S | Expérience généraleThe ac didn't work and it's summer time. The window hand roller was missing on the passenger side. I didn't notice it until I had left. Then when I brought it back the man is going to ask me what happened to it once I reported it. If I knew maybe they could fix it. I don't like being accused of something I had no control over. I am not satisfied with my rental. I need another Uhaul this coming weekend and not even sure I want to use this location. Plus when I got there to check it out the guy at the front desk didn't walk me through everything to show me the truck. He just gave me the keys and I had to look at everything.
LeeAnn EVery friendly
MICHAEL LLuke was wonderful and had the truck ready for me immediately with no notice from me I showed up and he got me exactly what I needed, really well ran store clean and professional and would definitely go here again
Dylan WJade was extremely helpful. Everything was great.
jeremy tAS A CUSTOMER, jade is the rudest csa uhaul could hire. She is lazy & very irritable. Will never use THIS location again for as long as she is employed. Everyone else was great
De'Asia C | Expérience généraleRien
YASMEENB HMy initial contact at this site was good, however the customer service I experienced upon returning the equipment was unacceptable. I will not use this again. U-Haul is not the only moving services. If you as a representative is having a bad day and/or do not want to be here, maybe you should stay home until you can represent.
Kebbie BN/a representative was great! Experience quick and easy!
Nicole GI closed out the storage shed the same day the payment was due for $145 could you please refund my balance. It would be greatly appreciated. Every body at u- haul have been great thanks for helping me out. Mr. Nunnery A100001 shed
Walter N | Expérience généraleNothing. It was awesome.
JOYCE GI appreciate the staff for helping make my truck rental and storage fast and convenient. Although it was last minute it would not have been possible without the help of such a wonderful staff and a great company, Thank you.
George U | Premières impressionsJade Cook was very helpful and offered great customer service :)
Ashley T | Premières impressionsVery happy with the service I received.
Patricia MShare app not easily accessible charged extra day for 3 hrs charged after hour because app could not be accessed.y wilkerson
Aie YYour employees should make sure the U-Haul is cleaned after every return. It's always animal hair all over the vans and sticky stuff on the steering wheel and the cupholder
Patrice JQuick and easy rental. Great customer service.
Debra NGreat location down from taco bell they all were great staff from morning to the closing all were great with instanting me.
Desirea ALuke was extremely professional and knowledgable about everything with regard to my rental. He also explained and showed me other areas of place in case I need to either store or move items. Great experience overall. I'll definitely keep that location in mind if I need a U-Haul. Luke should definitely be recognized.
KEVIN SJead, was the nicest lady I've ever talked with and really good at her job and very noticeable.
Walter N | Premières impressionsMy visit was great. I received Excellent customer service and the staff was very professional and knowledgeable.
willie MA very professional & pleasant experience.
Mary T | Premières impressionsThey try to charge you a gas fee even though you put gas when you turn it in after just filling it past the line from when you initially rented it. Watch out!!!
Mario LI was able to set up reservations online. The process was quick and easy. Representative at U-Haul was efficiency and polite. She did not mind doing her job. We will definitely use this location in the future.
Gordon OEli provided service with a delightful smile and Luke was nice and helped me with taking pictures. The process was fast and easy. There was also a lady in office- I don't remember her name, but she was nice and pleasant at pick up. Thanks for the great customer service ! Merci.
Maurri WAlthough the clickers weren't available during the time my services were issued services was still excellent. Merci.
CIERA L | Premières impressionsThe experience was awesome and I’m glad I was able to get a storage unit for my items.
Lori S | Premières impressions👍🏽
brandi w | Premières impressionsI was a little disappointed because of the price going up but other than that it was okay
Ronald P | Expérience généraleElijah was a very polite anf respectful young man. I was very pleased to have met him and i would like to thank him and encourage him to continue his great customer service.
Aaron B | Premières impressionsVery professional.
JOYCE G | Expérience généraleElijah was professional, helpful and apologetic for the other locations behavior! He was smiling, inviting and put me at ease! He was fantastic!
Mercelene Q | Premières impressionsDidn't have clicker available on the day I secured my storage unit. That made it difficult to access my unit.
Sandra D | Expérience généraleKeep up the good work.
arthur b | Premières impressionsLuke is the best person you can have running your business! He was very empathetic towards my situation which you barely see in customer service now days. I will definitely be a returning customer to this location as well as recommending to friends, family & colleagues. Thank you Luke
De'Asia C | Premières impressionsTrying to do reservation online had some issues that needed to be fixed once I arrived at location Code was given online for me to get in but there was no key pad at this location to actually use code. However once I arrived Luke the agent at the location helped me completely and I was 100 % satisfied with his time effort and services. So my day was good because of Luke and glad he was there to assist me I
Timothy Y | Online Move InWould not give refund; for unused unit purchased Jan 04 2023. young
Aie Y | Expérience généraleGreat employee’s
Jacqualyn S | Premières impressionsOne of the men working at the U-Haul facility on Oaklawn near hopewell Va was very helpful and knowledgeable about his job he helped me combine two units into one unit and saved me money, his name was Luke, need too hire More men like this gentleman, thanks Luke! Mr Nunnery, USMC Vietnam Vet
Walter N | Expérience généraleHello , bueno te dire ke en mi unidad JO7503 hay un a entrada te agua por el techo mi ropa y mis zapatsos se humedecieron y algunas otros cosa se mojaron quizas porque estavan en el piso el lugar siempre com problemas en el gate automatico y los transmisores del gate con problemas tambien
juan R | Expérience généraleI was extremely impressed with the customer service i received from Jade. She was very helpful and knowledgeable. This facility is very well kept and much more convenient than any other self storage space I've ever used.
Owen S | Premières impressionsNo comment
Fannie s | Premières impressionsI stored my stuff for 5 months and everything was the same when I picked it up on December 27th.
Norzekia H | Expérience généraleGo visit Luke he’s amazing!! Very helpful
Kandiss S | Premières impressionsLuke was great, he made sure that I had the correct size unit for the items I had to store. Very friendly. Would highly recommend.
Teresa J | Premières impressionsShe was very informative and helpful and kind .. and went with us to the unit.
janet b | Premières impressionsStill believe the prices are too high!
Paul O | Expérience généraleGood business
Howard W | Premières impressionsThe storage I had no problem. The gaining access to the unit is misrepresented in the online move-in. I was given an access code to enter. This location issues coded wireless keys. I believed to be best. Everyone having to use one keypad will Breakdown and inconvenience all.
Donnell N | Online Move InThe young lady working was very courteous, helpful and knowledgeable.
mildred g | Premières impressionsExcellent service à la clientèle
OCTAVIUS J | Expérience généraleLuke is great very helpful
Salina H | Expérience généraleThe staff was very friendly especially Kristina. Just would recommend the prices not being so high especially for just a "walk-in closet". Overall I'd give it a 7/10
Kristen M | Expérience généraleFair price and easy access
Joey H | Expérience généraleWould be a lot easier with a gate code instead of a key fob, that you have to keep up with or you may not have with you
ronald l | Premières impressionsOnly getting an average rating because I showed up at 9am Sunday 7/17/2022 to rent a storage unit and stayed until 9:50am. Advertised hours were to open at 9am and after 50 minutes there was still no employee present.
brian a | Premières impressionsThank you for your care and your professional manner whenever I came in .
Anne K | Expérience généraleVery pleased with the service I got there
Carol B | Premières impressionsGreat and easy....
Keenya S | Premières impressionsI felt comfortable visiting facility at any time to get my items. Staff friendly and very helpful. Thank you all so much!
Debra F | Expérience généraleGate go chomp
DOMINICK G | Premières impressionsThe employees at the Oaklawn location were extremely helpful, friendly & funny after a mishap with the Jefferson location. They are greatly appreciated for that.
AIESHA S | Premières impressionsVery helpful staff. Secure site and clean.
Scott O | Expérience généraleLauren helped me at two of your locations and she was a incredible. Very knowledgeable of the operation and procedures.
Brandon S | Expérience généraleEverything was nice and clean and the service was excellent
DEBORAHANN B | Premières impressionsThe lady that work in the front desk. Helped me a lot. She was so nice to me and friendly. Same as the 2 guys that work there!! Friendly people.
Bethsabel P | Expérience généraleVery professional, friendly and caring! Fortement recommandé!
Robert W | Premières impressionsCompletely tore up road throughout so you're tramping through dirt and mud. My 2nd unit I just did, well someone left a bed in there. The truck rental has low air tire.
Christina M | Premières impressionsOverall everything was amazing especially the customer service received. I found myself saying there's really nice people in this world all because of the service delivered . But there was a roach in my storage that was the only issue
Shakila R | Premières impressionsHorrible lot. Felt like i was driving off road to get to my unit
Andre M | Expérience généraleAwesome service.
Osa F | Premières impressionsThe Prince George, Oaklawn Blvd staff were wonderful to me. I was very ill and they were very helpful and accommodating to me, especially Lauren. Very knowledgeable of procedures and rules and fixing problems. I will be used Uhaul again to complete my move and have recommended them to everyone I know.
Gloria H | Expérience généraleGreat place to storage
Luis D | Expérience généraleDaQuan was very knowledgeable and most helpful. He also has great customer service skills and is very pleasant. He gets a 10 from me. Ease of setting up account was nice as well.
Carolyn M | Premières impressionsThey were always professional, polite. There hour's was convenient. Please show you're love !
Nancy K | Expérience généraleJaQuan is wonderful and provided great customer service
Debra F | Premières impressionsUnder the old management, I will say that the storage facility and the customer service were excellent. under the new management, too many times the gate didn't work, and the workers or management didn't care if you get stuck inside or out. I have to give the new management an ok. I believe they are trying, but maybe some customer care classes are in order. Uhaul, a big name to live up to. New management needs lots of help.
FREDDIE H | Expérience généraleI was looking for a 5x5 storage and they had one available. The staff was amazing and I would definitely recommend them to friends and family.
mcphaul s | Premières impressionsHad a very good easy experience…. Love it and the employees are fantastic!!!
Shayna B | Premières impressionsExcellent customer service
Ike M | Expérience généraleStaff members met my needs and we’re very helpful and friendly
Ike M | Premières impressionsI always use this whenever I need to rent
veronica g | Premières impressionsI had two storage units with them. Both of them empty and nobody knows where my stuff is!! And to top it off they are still charging me for the unit and my belongings are not even in it!! Do NOT RECOMMEND AT ALL!!
Ruth K | Expérience généraleI wash charged twice after have moved out since may
brianna t | Expérience généraleArea was as clean as a storage area could be. Easy access to all areas. Kept uncluttered, clean. We were able to dump unneeded dorm stuff in dumpster. Made it super convenient.
Marsha P | Expérience généraleMy belongings were stolen from my unit! I kept getting phone calls and emails about my unit having a new lock and key and that I could come get the new key and go through my storage. Only to arrive to get my belongings from the storage and the unit was cleared out!! Not only were my belongings gone I had two separate units they tell me I can not see my other unit because they have already placed another customer with that unit.. but there were no auctions held so they just let someone come in and take my belongings and then gave the unit to a new customer!! Talked to the GM who verified there were no auctions nothing had been sold but all my stuff is missing and they have no idea why!! Asked them to review the cameras and they gave poor excuse of not knowing when to look to see when my stuff was stolen!! HIGHLY DO NOT RECOMMEND THIS LOCATION my belongings were only in there a year and now everything is gone and they have NO EXPLANATION AS TO WHY OR WHO TOOK MY STUFF!!
Ruth K | Premières impressionsThere are some damages to the surfaces in the unit. Couple of spiders. My biggest concern are the drive ways not being maintained and/or level.
Danielle T | Online Move InVery friendly staff
RANNETTEMICHELLE J | Premières impressionsI would like to thank DaQuan for a great experience. He and his new trainee were very accommodating and pleasant to deal with. I also booked Z Moving Specialists they were fantastic.. The guys worked fast and hard to stay within the time booked. and pack the storage very well. delt directly with the owner Denzell who was very professional and cared about the move.
Brandon S | Premières impressionsThe team there are really understanding and knows their job well.
Wendy T | Expérience généraleWas very professional, they work with me to make sure I was taken care of and settle in.
Tammantha S | Premières impressionsThanks for been patient during this time of harship.
Cynthia M | Premières impressionsExcellent customer service.
HECTOR D | Premières impressionsKendasia was so helpful and nice. She answered all my questions and explained the policy perfectly. Keep her around and give her a raise. I have been to other places and they were not helpful at all. This Uhaul place was great. Rented a uhaul and storage space.
LORONDRIA S | Premières impressionsVery helpful staff
Larry L | Premières impressionsLike the new manager.
SONYA L | Premières impressionsThe only issue I had with my unit was close to fence by hotel. The Van's and Boxes truck was inconvenience for the sizes unit being paid. But the staff had to relocate the vehicles so I unload and load thank you.
Letisha C | Expérience généraleStaff were friendly and helpful. Facility is well lit at night. I will use again if I need temporary storage.
Michael D | Expérience généraleI would like to say that every one on your team especially Lois has always been so helpful and especially friendly to me. Once I was overcharged Ms. Lois took care of the problem and made sure that my money was refunded. I plan to use this Uhaul facility again.
Alice J | Expérience généraleU-Haul needs to ensure the system is updated properly. Worker had to update our first order to another unit because a lock was on the first unit.
Jeremy H | Premières impressionsStaff was very friendly and helpful. Hours are convenient, and the unit is nice and clean.
Michael D | Premières impressionsNeed to fix all the pot holes
Tiffany B | Expérience généraleI originally ordered a storage unit that was too small. The customer service rep was able to work with me and get me a larger unit in less than 30 minutes. She had 3 new customers and a truck where the key was stuck in the ignition and she juggled all of us very smoothly.
Saundrell S | Premières impressionsPoor customer service, (District Management) Over priced for storage for being in an area next to a large military base, with no military or No Veteran discounts, Office hours are Inconvenient!!!!
Leon F | Expérience généraleThe staff at this location is absolutely HORRIBLE.
Sarahann M | Expérience généraleThe lady that manages this place was such a nice and friendly person... Refreshing
betty s | Expérience généraleI love you guys.
LACHE C | Premières impressionsStaff was very helpful in meeting my storage rental needs. Location and convenience were the main reasons for using U-Haul.
Malcolm H | Premières impressionsGreat Customer Service. I really enjoy my time with U-Haul
Jermey B | Premières impressionsExcellent service à la clientèle.
Wayne S | Premières impressionsI kept having problems with the lock they gave me. Everytime i would get to the unit i had to go in the office and tell them i could not get the lock to unlock, one time when i went to the office, the man working said "its your lock ,your problem, i found that to be very unproffessional and not customer friendly. I requested a new lock and it worked fine , so it ended up being a faulty lock. This matter could have been handled differently.
Pam W | Expérience généraleAbsolutely terrible service
Sarahann M | Premières impressionsThe lady who I dealt with when I got the unit yesterday was very nice and acomidating. However when we went back that afternoon to take a load over, our lick the lady would not open, the key would not turn in the lock, I went to the office and told the man , and his comment was" it's your lick it's your problem" I can't believe I paid $174 for a unit and can't get in it, because the lock U-Haul gave us does not work. Someone needs to fix this problem and deal with this employee who was so rude to us.
Pam W | Premières impressionsGreat customer service!
yoshika m | Premières impressionsSmooth operation. Very clean unit. The check-in went smoother than expected with the friendly staff. I would recommend this location to anyone that needs storage in the area.
Robert A | Premières impressionsI don't have any comments at this time.
PATRICIA W | Expérience généraleI would recommend this location to all of my friends and family!! Thank you for taking care of my belongings and thank you for your patience when life circumstances allowed me to fall behind!
natalie d | Expérience généraleI would definitely rent again .
Agatha S | Expérience généraleVery friendly staff
TANYA J | Expérience généraleEverything started off great but because I was not able to get time off from work to get the truck unloaded and returned, the GM had the truck towed WITH my personal belongings still inside and I am m
Dawn N | Premières impressionsOffice staff would not assist me in closing my account after clearing my storage unit even though I was in the office before closing hours. It was "too close to 7pm" for him. Had to come back.
Taylor H | Expérience généraleThe service and the staff was always great
Deborah B | Expérience généraleI will always come back when I need too. Uhaul has moved me up down Virginia since 2012. Thanks for all you do. Roxanne goes above and beyond to make sure her customers are satisfied.
treza b | Expérience généraleBest experience ever Super friendly and helpful staff I will recommend to everyone
Richard R | Expérience généraleSome of the best customer service reps I've dealt with.
Faye P | Expérience généraleRoxane provided great customer service. We were extremely satisfied with our experience at this location!
Cynthia R | Expérience généraleDuring a very tough time, I had to put things in storage for about 4 months. The size was just right, the price was affordable and staff were accommodating and polite. Merci.
Mary T | Expérience généraleThe staff is friendly and helpful.
Ricardo V | Premières impressionsFantastic service great experience
Richard R | Premières impressionsI drove from Cincinnati, Ohio, at 9:47AM, to facility. I arrived at 7:28PM. THERE WAS A NEW UNIT DOOR, A NEW LOCK-AND, I GOT NOT ONE NOTIFICATION. It was 8:58PM before I got the new, RIGHT unit key.
Fredena M | Expérience générale.
Eric W | Expérience généraleThe new lady you have working the front is very rude and just mean I will not be coming back.
Jennifer C | Expérience généraleMs. Stephanie is a very attentive,caring individual. She's goes above and beyond to make sure,you are comfortable with your belongings being in this facility care. Each time we have spoken....BLESSING
yvette w | Premières impressionsvery helpful manager
JANET D | Expérience généraleI would definitely recommend them to other people
irene g | Expérience généraleRegardless of the need, the staff at this location were always professional, friendly, and extremely helpful. In my opinion, this is by far the best Uhaul location in Prince George.
Latashia G | Expérience généraleThey great people here
Charlotte F | Premières impressionsManager Stephanie was very professional, friendly, and helpful at all times.
Arthur W | Expérience généraleExcellent
Molly C | Premières impressionsThese people are fabulous. They made me feel like family and that I mattered. I would recommend this site.
Timothy T | Premières impressionsThe service was prompted any courteous.
Kenneth B | Premières impressionsStephanie is the best!! She made the process very easy and really helped my family and I get situated! Thank you sooo much!
Ashley B | Premières impressionsConsumer service was excellent thanks stephenie
Deborah B | Premières impressionsGreat staff . Great experience
Rodger A | Expérience généraleVery pleased
Orine F | Premières impressionsThank you so much for your prompt efficient and courteous service which was so need at that time. I can say you all went out of your way to accommodate me . Again thank you and to each of you , tha
Ethel J | Expérience généraleGreat seevice, fast and nice staff.
Rodger A | Premières impressionsHad my storage for 2 years. Staff was always friendly and helpful. Thanks
pamela s | Expérience généraleExcellent
Cynthia M | Expérience généraleKeep up the good work.
EARLINE C | Expérience généraleI would give you an excellent rating if you were open 24 hours to paying customers. Be Blessed
Paul O | Expérience généraleI was concerned about the move after another company cancelled on short notice saying they had to cancel all orders due to a shortage of trucks. Uhaul saved me from worry.Thank you.
patricia j | RéservationMrs. Wendy was awesome she really showed cared
JAMEKA M | Expérience généraleNone at this time
PATRICIA W | RéservationNo comment.
mundet i | Expérience généraleThe lock on my storage shed was the wrong lock and it took the staff almost 3 months to replace it. When they did, it was still the wrong lock.
Rebecca N | Expérience généraleGreat friendly staff went out of their way to help
Anthony R | Expérience généraleN/a
Martin F | Expérience générale