Customer Reviews for U-Haul Moving & Storage at Orangethorpe Ave
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

453 évaluations

2260 E Orangethorpe Av   Fullerton, CA 92831
(On Orangethorpe just West of State College across from Kelly tires, Right next door to United Rentals)

(714) 773-1870

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(714) 773-1870

2260 E Orangethorpe Av
Fullerton, CA 92831
(On Orangethorpe just West of State College across from Kelly tires, Right next door to United Rentals)

Services dans cet établissement :

Heures d’ouverture

Toujours ouvert sur votre téléphone intelligent

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

I was able to move in on a Sunday night. Reserving and paying for the unit online was very convenient.

Jason Paul  |  Online Move In 
Évaluation :
3

Long wait time, learned later that my reservation record after updating , was not saved

Matthew Go  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawana Ray  |  Expérience générale 
Évaluation :
5

Friendly, professional and patient.

elida rueda  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CURTIS WEBER  |  Premières impressions 
Évaluation :
5

Nate was great!

SONIA ARENAS  |  Premières impressions 
Évaluation :
5

Easy process, professional and courteous staff

Sami Musa  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaylee Phipps  |  Expérience générale 
Évaluation :
5

Easy process, thank you!

Elvira Ramirez  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

OSCAR MONCADA  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe Reece  |  Premières impressions 
Évaluation :
5

Thank You For Your Services.

Zakee Iddeen  |  Expérience générale 
Évaluation :
5

Excellent customer relations! Outstanding!!

Dylan Stevens  |  Expérience générale 
Évaluation :
5

I've utilized your storage facility for many years. Haven't had any issues at all.

Ronald Drost  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geoff Latin  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew Schulze  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alexandra Ramian  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Flores  |  Expérience générale 
Évaluation :
5

Thanks

ALBERTO ORTEGA  |  Expérience générale 
Évaluation :
1

Arrived at address customer service provided at time of reservation for a unit. Was told to go to a different location to obtain lock and paperwork by a maintenance worker at the storage location. Arrived at location that remotely manages the storage unit location. No ONE was in the office to help customers. When the 2 girls actually came in there was no rush to assist us that had been waiting. In the middle of checking into my reservation. Girl stopped to go help another customer. Absolutely the worse customer service I have ever experienced!!!!! Was late to return U-Haul to another location due to not being informed as to address. Calling the phone number for help is a joke of recordings.

Elizabeth Logan  |  Premières impressions 
Évaluation :
2

I called the location I got placed on hold for 15 mins. Once I got a rep to help I got placed on hold and had no help. I went to the location and I could see why I wasn't getting no help on the phone. There was only 1 rep who was helping the 8 customers that were in line. On top of that the rep kept answering calls and placing them on hold and wasn't going back to speak to them and had them on hold like when I was on hold. After waiting for 30 mins another rep came in and was just slowly walking in like he didn't see there was a line and helped another client who wasn't even in line. Then the issue with your system both of the reps computers were not loading. It took longer than it should have.

Delia Hernandez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL YANG  |  Premières impressions 
Évaluation :
5

I had a really hard time getting in touch with the Placentia office when trying to contact a live person. Their calls were often forwarded to the call center regardless of day/time.

Christina Magana  |  Expérience générale 
Évaluation :
5

Excellent experience. Always great customer service.

Ann Purdy  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

eva ANGUIANO  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN MUNOZ  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL HART  |  Expérience générale 
Évaluation :
5

Is always a pleasure coming to this location. Nathan is always helpful and friendly. I would recommend anyone who wants to rent a U-Haul to come here and ask for Nathan!

peter diaz  |  Expérience générale 
Évaluation :
5

The remote did not work but I have not notified the office yet. We were able to access the facility with the code.

jacqueyn owen  |  Premières impressions 
Évaluation :
1

Rude Staff. Poor costumer service!

Adelle Alexandria Lim  |  Expérience générale 
Évaluation :
4

Very fast and easy booking through the app.

alvan noyola  |  Premières impressions 
Évaluation :
1

You facility and staff suck. You dont care about customer service. Do not ever contact me again.

Elizabeth Vroom  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RHONDA JONES  |  Premières impressions 
Évaluation :
1

I'm waiting for the status of my complaints with the Orange County manager

breonna arnold  |  Premières impressions 
Évaluation :
4

Staff friendly & facilities very clean

Mark Sanano  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cody Graham  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANET WILSON  |  Expérience générale 
Évaluation :
4

It was secure but hard to access physically narrow path it was dim light

Joe Steinmetz  |  Expérience générale 
Évaluation :
5

Daniel has been great over the years. He has great customer service skills, always willing to help and very professional. His team is friendly and welcoming. I will definitely come back and use this facility in the future if needed. The facility is clean and well maintained, I always felt safe there no matter what time it was. I was not concerned with the safety of my belongings. I highly recommend this location.

TARA MATHESON  |  Expérience générale 
Évaluation :
5

Everyone was very friendly and with a lot of disposition to help

Monica Robles  |  Expérience générale 
Évaluation :
5

Merci

MARYANN HUTTON  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CRAIG REVO  |  Expérience générale 
Évaluation :
1

I don't even know where to start so here's a list: -24/7 access randomly removed from my account for no reason (2019?). -Not charging my auto pay card, and locking me out of storage, causing my business to lose money -Storage manager is impossible to get ahold of. Whoever I talked to on the phone around 12-2am in October 2022, was one of the worst customer service experiences I've ever had. They very clearly did not care about the situation, and just wanted me off the phone. I know for a fact I could've been helped - considering in a previous similar situation, a manager was able to grant me access to my unit after hours. I was denied access because U-Haul failed to charge my operational payment method. The rep told me my card had expired, I asked her to read me back the expiration date, which was in 2025. I asked her to explain that, which she couldn't. This mistake put me behind schedule a full day, making us late at a critical moment. I would tell anyone looking for a storage space that they are better off paying a homeless encampment to watch their stuff, than to trust U-Haul with their storage needs.

john wilson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRISTAN LLOYD  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paola Ramos  |  Premières impressions 
Évaluation :
3

Friendly and helpful and courtesy, and would recommend it to friends and family. Merci.

Gerald Johnson  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JARED COLEMAN  |  Premières impressions 
Évaluation :
4

Had no light in my storage room and could not see when there was no sunlight. Locks are also inconvenient.

adrian Martinez  |  Expérience générale 
Évaluation :
1

Mis informed about storage Extremely disappointed!

AMBROSE HARRIS  |  Premières impressions 
Évaluation :
4

Wish more people were working cuz I saw maybe 2 employees to do everything which led me to sitting and waiting to even find someone

Daniel Peters  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ednnis Arriaga  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachna Igwe  |  Expérience générale 
Évaluation :
3

Online move in not available even though it is advertised.

Francis Kredit  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn Desargrant  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff. A pleasant experience.

Ann Purdy  |  Premières impressions 
Évaluation :
5

Thank you . .

scott fullmer  |  Expérience générale 
Évaluation :
2

I paid for almost 5 years I could not be accommodated by staff or management when I had issues . I was treated with such disrespect by most employees. I am seeking a lawyer since I could not get ahold of staff to get my belongings out and they locked me out with no good explanation. So I lost my most valuable items after paying for almost 5 years . Only reason I moved out not an money issue a Thief issue. And when informed they didn't have any compassion or concern . Very unprofessional and heartbreaking to know I paid all those years to be treated unfair & as if my complaints weren't a concern to them .

Madeline Martinez  |  Expérience générale 
Évaluation :
3

The initial digital setup still has activation issues

SHEDRICK BARBER  |  Expérience générale 
Évaluation :
4

Friendly, fast, and fair

Natasha Foreman  |  Premières impressions 
Évaluation :
5

It took 4 different U-Haul units to house all my belongings for almost 4 yrs. I was comforted by the fact that my stuff was kept safe and close to me. Over the years I've rented trucks and trailers and now these storage units. Everything was clean, well maintained, and the at each facility was professional and helpful. Particularly those where my belongings were kept for so long. Thanks U-Haul!

MARYLEE MONTANO  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joanna Sanner  |  Expérience générale 
Évaluation :
3

S.O.

MICHEAL BROWN  |  Expérience générale 
Évaluation :
2

Was not a drive up at all I was not told the truth so I would never recommend or will I rent a storge without seeing if it's truly a drive up

ShaMetria Fearence  |  Online Move In 
Évaluation :
4

I did not receive the pad lock for my storage. Carla called me and asked me to go pick one up. Very nice customer service.

ANNA VEGA  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paul Del muro  |  Expérience générale 
Évaluation :
5

The people here were very helpful when needed. They really went above and beyond to help me through tough times during the pandemic. Great storage facility and caring management. They waived late fees all the time for me! Grateful for this experience!!!!

TERRANCE MEEKS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Palencia  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marco Solis  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse Bautista  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Smith  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerard Roach  |  Expérience générale 
Évaluation :
5

Professional staff, and clean storage, convenient hours.

Miiram Navarro  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet Siler  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francisco Padial  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawna rania Thomas   |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karla Camargo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl Ann Rojo  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JANET WILSON  |  Premières impressions 
Évaluation :
3

Immediately cancelled the storage unit. Was not advised the 10 x10 unit only had a 36 inch entrance door, to small an opening to get what I had to get inside. Should have been told door opening size at counter. Also, not told storage site was not as same location where I rented the truck. Otherwise the experience good.

edward jezowski  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cemelia clay  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tatiana Okray  |  Expérience générale 
Évaluation :
5

The only complaint I have is with the manager and the cleaning lady. The cleaning lady told the manager we were drinking alcohol and that wasn't true also we left our car . I called the office and asked if there would be a problem to leave the car while I take u haul truck. I told her I would be right back for it and was told no problem then I get a rude call saying they saw us drinking and why did we leave car. She should have got her facts before talking to me like that. I don't know if I will rent a storage again after that . My daughter is dying and I went to Arizona to get her belongings. And there was absolutely no reason to disrespect me like that

Debby acero  |  Premières impressions 
Évaluation :
5

Hands down the best storage rental experience I've ever had. The facilities were safe and well maintained and the staff went above and beyond. I will highly recommend U-Haul storage to everyone I know.

Yvonne Gerlach  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

La Shauna Griffin  |  Online Move In 
Évaluation :
5

Easy to acces very nice an safe

Ludemis Unguruducila  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dale Bonneville  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

maria reviera  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marrie-Ana Sanders-Nabors  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCESCO FORTUNA  |  Expérience générale 
Évaluation :
4

Easy rental process. But when I arrived at my unit, I had two unexpected surprises. First, there was no light bulb in the unit, and since I arrived at night, I had to go to the store to buy one just so I could see what I was doing. Secondly, my unit did not have an entry way facing the street. My unit entry door was at the end of a corridor in a side door, which made getting a long couch into it challenging. If the app made it apparent about the access door to my unit was in a side corridor door, I probably would not have rented it and look for one with a door facing the street. But not having light when I arrived I fault bad maintenance/management by uHaul.

Randall Palermo  |  Online Move In 
Évaluation :
5

All the staff were helpful all the time! A real nice storage atmosphere ! Yes I would recommend to a friend or not a friend! A really cool place.

Johnny Armitage  |  Expérience générale 
Évaluation :
4

Only reason I moved out was the price increase

henry de kuyper  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Sierra Lemerise  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james gomez  |  Expérience générale 
Évaluation :
2

Your company should invest in training material to educate Daniel Williams on how to be a manager because I have never seen such poor customer service in my life!! There is no resolution with this racists, condescending, SEXIST, discriminatory, sorry excuse of a manager. I've had better customer service from a hormonal teenager working drive thru at a fast food joint!

Evelyn Nicole Littman  |  Online Move In 
Évaluation :
3

When I first reserved a unit I was told at the office on my move in date that the unit was not available and that no units where open to rent.... So I left and checked online to make sure I had the right place I did so I paid for the unit online and was given an access code and unit number.... Why is it I was told no if I could do it myself

Jammie Gheen  |  Online Move In 
Évaluation :
5

Estoy muy contenta y tranquila por la limpieza y el sistema de seguridad.

Miriam Paredes  |  Premières impressions 
Évaluation :
5

Great access and the unit was perfect for my needs. On move out, I was called to verify. I thought that was great service.

Armand Contreras  |  Expérience générale 
Évaluation :
5

The only thing that would have made it better is if the lights in the units could be used.

Dan Teeters  |  Expérience générale 
Évaluation :
5

I just think you need to spray for spider found a lot of very large black widows when moving out! Very scary!! I'm scared to open my boxes!

Lisa Espitia  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl Eckstein  |  Online Move In 
Évaluation :
5

Thank you! Your service made my move easy. Thank you so much!

Keith Little  |  Online Move In 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Hemant Mittal  |  Premières impressions 
Évaluation :
5

everyone polite,helpful & professional. Unlike other storage staff members ,who don't really care for they're customers & some could be down right not right , & need to take notes from U guys ...& get right

george flores  |  Premières impressions 
Évaluation :
5

Never have I had such terrific customer care. The manager there is amazing and all of the staff is equally welcoming. I've never seen Such an immaculately clean storage rental disability in my life. I've Highly recommended this location to everyone I know. Michael is the goto man for everything: questions, answers, quotes, install, you name it!

Yvonne Gerlach  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erica Diaz  |  Expérience générale 
Évaluation :
5

Overall a very good experience.

Robert Gee  |  Expérience générale 
Évaluation :
1

I objected nearly every month to an insurance fee and stated that I have my own insurance. The fees were never reversed. Service at their off site facility in Placentia was marginal. They were helpful during the move-out process, but I would not recommend this location to anyone.

JEFFREY SPINDLER  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ali Charafeddine  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Herman Harper II  |  Expérience générale 
Évaluation :
5

The process from start to finish was impeccable and easy. The facility was very clean and safe. Daniel Williams was very friendly and helpful assisting me from initiating and opening my account/unit, to closing my unit out. I highly recommend the Fullerton Uhaul location on Orangethorpe. Merci.

margie piazza  |  Expérience générale 
Évaluation :
3

I tried calling numerous times to confirm my reservation and never got through to an associate. I would be put on hold for prolonged periods of time. I decided to go directly to the office on my move in day. When I got there, there were two employees sitting there doing nothing. Not on the phone with other customers or doing other tasks. The two employees were not helpful at all. Initially, we were not greeted by the two male employees and we were the only customers in the office/store. Finally, the older gentleman directed me to the younger associate to assist me. It took a while for him to find my reservation. Finally, the associate told me that i was the 5th reservation and there were only 4 units available and since it must go in order of reservation, I would not be able to move in to a unit as initially reserved online. I would need to wait until an auction opens up later in the month for an available unit. This was concerning as I was expecting to move my things in and it was already the end of the day for my reservation. I left disappointed and checked online again to find the online booking and move in process. I was able to book and gain access immediately. I would suggest better training for employees and better service.

Theresa Mercado  |  Online Move In 
Évaluation :
2

My biggest problem was being able to get through to someone on the phone. I tried for 3 days to call to close my account and was on hold for over an hour each time. A call center maybe would finally pick up and send me right back to the main line where i would continue to hold until i would give up. I finally had to drive over an hour to go to the office in person and close my account. It was a horrible experience. You know, moving is hard enough without having to make continuous calls with no avail. When i questioned the guy at the counter after driving an hour and waiting in ling for another 20 or 30 min. All he could say was " cant you see were busy" wow!

TASHA GARCIA  |  Expérience générale 
Évaluation :
5

Very professional staff, that really helped me out. I would definitely recommend this facility to my friends.

Madelynn Jones  |  Expérience générale 
Évaluation :
5

Excellent help.

Johnny Armitage  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander Schulga  |  Expérience générale 
Évaluation :
1

First I tried to reach someone on Friday but spent over an hour on hold. I eventually went to the local office for assistance. Then they accidentally double booked the unit. I booked and paid for the unit at the office on Friday. On Saturday, when I went to move in, another person was also moving in. He had booked and paid online Saturday morning. i tried calling the office and waited on hold for 15 minutes only to learn that I was speaking to someone in a call center and not in the office for the facility. (Storage is on one site, Fullerton, while the office was in another, Placentia) I also learned that the storage system was down so they couldn't even look up my account. We had to go over to the office and the staff was very helpful. They came over to the storage facility and had to check each room before they could assign a new unit since the system was down. So, my 2 issues with the experience are: You can't call and speak with anyone at the store, you only can speak to someone at a call center and that happens after being on hold. The fact that I can't ever speak ever with anyone at the local office is not only inefficient but poor service. Having a unit double booked is extremely inefficient AND horrible service for the customer. You guys have a ways to go before I would say you provide good service. Your prices are great and the staff at the local office is friendly and helpful. Those are the 2 reasons I would possibly recommend Uhaul storage. But I would tell them about my experience and tell them to be careful and put a lock on your unit as soon as you are assigned a space.

Janet Siler  |  Premières impressions 
Évaluation :
5

Uhaul is a great company that is always available to try and assist with all moving needs. They would rent out spare Limbs to amputees if that were any kind of possible addition to rentals that could help people that don't like to hire movers and drivers for their personal priorities.

Ashley De Oss  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff Leal  |  Expérience générale 
Évaluation :
5

Clean and safe and friendly good price

Mohamad akkad  |  Expérience générale 
Évaluation :
3

Card & alarm didn't work couldn't get in for about 30 minutes

Christopher Dockery  |  Premières impressions 
Évaluation :
2

Until now I don't know if my Key Card and Clicker will work in the storage Facility. Time is the only thing that I dont have abundance, but calling for help, I wait , then we thought its ok, they ask me to come back to the main office, I really thought they fixed the problem but when I got back to the storage, its like I just a good half a day of my life trying to get inside my storage unit and get some very important stuff that is needed for my appeal to my visitation rights which the Mother tried to keep me from seeing my daughter, that resulted to a very difficult time in my life.

MInandro Barras  |  Premières impressions 
Évaluation :
5

Tara has been so accommodating very professional with Excellent Customer Skills . Wish there were more employees like her . Thanks Tara Madeline Martinez Phone 747-227-9680

Madeline Martinez  |  Premières impressions 
Évaluation :
2

Criminals

Kurtis Dieterich  |  Expérience générale 
Évaluation :
3

I would rate excellent but I have been unable to move into my storage unit. The key fob I was given to access the storage site did not work. I went back to the center and I was informed there was a technical isssue about my info being transferred over so I can access the storage site. Was told I would be given a call once it has been corrected but have yet recorded that call, it has been about 24 hours now. I tried calling the center back but was transferred to customer support and was informed they would message the center to call me but still have not received that call back. Am I going to be paying for a unit that I cannot access?

RUBEN RODRIGUEZ  |  Premières impressions 
Évaluation :
4

The staff is doing the best to help customers.

maria reviera  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Brenda Quinones  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mercy LORETO  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JAIME MEJIA  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

richard Harris  |  Premières impressions 
Évaluation :
2

I have been trying to reach a staff member at this location for a week to discuss obtaining a larger unit. No one has returned my calls, although customer service has promised a return call. In addition, I am not moved in yet and I am being charged from the reservation date. I am scheduled to move on February 3rd and I am extremely worried.

Cemelia Clay  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Marcroft  |  Expérience générale 
Évaluation :
5

I paid my Bill on 1-14 2021 auto pay and moved out on 1-16-2021 , will I be refunded for the month ????

elizabeth chill  |  Expérience générale 
Évaluation :
4

Fue una Buena experiencia

JORGE MIGUEZ  |  Expérience générale 
Évaluation :
5

Tara, Nathan and crew are always great to work with - Professional and efficient. I am a small business owner and truly rely on them

FELTON BERRIOS  |  Premières impressions 
Évaluation :
5

Outstanding staff and manager provided quality service for a great price. The manager Tara is wonderful and caring to all customers. The property unit was in outstanding shape. The grounds and bathroom were very clean. The price is very reasonable. I highly recommend this facility to anyone. I give the manager, staff and property unit a 5 star review

DONALD WASSINK  |  Premières impressions 
Évaluation :
5

When I realized the unit I asked for was too small, the staff immediately got me a bigger one. I was so grateful for their help.

Judith Rees  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Palencia  |  Premières impressions 
Évaluation :
2

The CS individual I worked with, Edgar was rude and called me an expletive. Requested to speak and deal with the Manager Tara who was pleasant and helpful. The gate opener and card would not work after 5 attempts going back and forth between the storage facility and the main office. Nelson worked diligently on the problem and got the situation fixed. My hat is off to both Tara and Nelson, but Edgar should be reprimanded.

Scott Foster  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy Ginna  |  Online Move In 
Évaluation :
3

People are living in the storage units. In the second row notice a white van that is always there. They live in the storage unit. Tons of druggies walking inside the storage area.

Robert Mendez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy Ginna  |  Expérience générale 
Évaluation :
1

Hours say 24/7 access but was in formed by star they are 5am-10pm. Then the "night watchman told be more like 6-7am till maybe 10pm. Had to go to a totally different location for paperwork as no staff just a wastchman at the storage location. Then I was scheduled for 1st month free and pay second month. The staff tried telling me I pay 1st month and get second month free. In the end I got the first month and insurance free. These people suck!-- never again will in work with Uhaul. My over all experience has been so stressful!!!

Syndi Trezise  |  Premières impressions 
Évaluation :
5

Tara is amazing and a great manager! Her team is strong as well.. Thank you for all the fantastic customer support, for making a difficult experience easier to deal with (Moved my parents and my belongings from their home after my Mother's death) and for keeping my items safe all these years! GOD Bless you all!

Olivia Casillas  |  Expérience générale 
Évaluation :
4

Only problem i encountered was probably my own fault but billing seems alittle bit off.i moved in on 24 rent was due the 24 th i pay bills at begining of month thru 10th or so then everything is done. I looked at app it showed due aug 24 2020 $0.00.so i thought like the first month free was because i rented a uhaul truck within last 2 yrs and i rented one the day we move into unit so i didnt questiin it unril i fir email saying i owed eent on uhaul.. but really thank toodness for that email.. thank u for all thw help u did provided me and my son 24 202

Cynthia Achen  |  Expérience générale 
Évaluation :
5

Just the access hours not convenient but other then that good service!

Jose Diaz  |  Expérience générale 
Évaluation :
5

Easy to use love drive up plus easy access

Tracy Ginna  |  Premières impressions 
Évaluation :
5

Excellent storage facilities and fantastic customer service. Always a pleasure working with Tara and the rest of the U-Haul staff!

RONALD DROST  |  Expérience générale 
Évaluation :
1

I was told the access hours were until 10pm and it was closed at 8:50pm after loading everything up in the truck. It wasted approx 2 hrs, and gas mileage. The staff helping was not trained well.

Amanda Cerqua  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Delbert Lane  |  Expérience générale 
Évaluation :
4

Prices could be better, otherwise good experience.

PAULINE KOTOB  |  Expérience générale 
Évaluation :
3

This is the second unit i rent. 1st unit , when i got there , it was rented to someone else. Had to drive to the main office and cancel that unit, credit my card, rent another unit, ect. Thie second unit,, was adjacent to a unit WHERE THE LADY LIVES THERE. HER STUFF IS IN THE HALLWAY, THE ALLEY, TRASH EVERYWHERE.I COULD NOT GET TO THE DOOR,. BACK O THE MAIN OFFICE, CANCEL MY CARD, GET ANOTHER UNIT.

George Alig  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Chung  |  Expérience générale 
Évaluation :
4

Alright !!

Mike o'mara  |  Premières impressions 
Évaluation :
5

Very good customer service

Tina Loy  |  Expérience générale 
Évaluation :
4

AFTER, My on line experience that double booked my unit, the staff at a satelite location , finally got it right.

George W Alig  |  Online Move In 
Évaluation :
5

Wonderful experience I would tell all-my family members and friends about the experience with U-Haul storage facility And to make sure they go to the Placentia location Tara Mathewson Excellent .

Norman Pugh  |  Premières impressions 
Évaluation :
5

Professional and courteous transaction

Rosalind Applewhaite  |  Expérience générale 
Évaluation :
5

I rented two spaces 5x10 and 10x10 both perfect for three months. Thank you Tom & Sonia W.

TOM WOHRMAN  |  Expérience générale 
Évaluation :
5

It was a pleasure storing my stuff there I know it was safe. And I also like the auto bill pay that's a great feature to have if I ever need to rent a storage unit you will be the first ones I would c

Audrey Murakami  |  Expérience générale 
Évaluation :
3

Unprofessional. A Male staff member stole my parking space and ran inside, no apology. The female employee wasn't very warm to me when I asked about partial refund to move out early. Manager was nice.

JOHN ZAPPULLA  |  Expérience générale 
Évaluation :
5

You guys are great

latasha bolin  |  Premières impressions 
Évaluation :
5

The alarm system really works! I like the remote and card access feature. Bathrooms is a plus.

mark barron  |  Expérience générale 
Évaluation :
5

Always helpful,, Thank you for being so quick to service us. Tom

TOM WOHRMAN  |  Premières impressions 
Évaluation :
5

Fast and efficient!!!

Urbano Carlos Almeida  |  Premières impressions 
Évaluation :
5

The young man that did my intake was very nice and had excellent customer service skills.

elizabeth dilts-milliron  |  Premières impressions 
Évaluation :
4

Good so far.

jeffrey frazer  |  Premières impressions 
Évaluation :
3

We were very impressed with Misty, she was very nice, great attitude, Thank You Misty.

Glennon Whelan  |  Premières impressions 
Évaluation :
5

Non

KEN CHEN HSU  |  Expérience générale 
Évaluation :
2

The office is located 1/2 mile away from the storage. Instruction wasn't clear and the phone line was busy for a long time. I ended up missing my flight for this confusing situation. Be aware!

KATE PARK  |  Premières impressions 
Évaluation :
5

Easy access. Always felt safe and secure. Staff helpful. I would use these facilities again if ever needed!

JAYNE PATTISON  |  Expérience générale 
Évaluation :
5

I will miss Tara🙂

CYNTHIA MEDLEN  |  Expérience générale 
Évaluation :
5

Rad

Matthew Nicol  |  Expérience générale 
Évaluation :
5

We r sorry for the trouble we may have caused but it wasnt intentionally in our do to the reason that as well as we where on our payments we are trying our best to have the money we thought had given

sandra hernandez  |  Premières impressions 
Évaluation :
5

Great storage facility

Amy Varner  |  Expérience générale 
Évaluation :
5

Great experience!

Viviana Meija  |  Expérience générale 
Évaluation :
5

Nope

KEN CHEN HSU  |  Premières impressions 
Évaluation :
5

Smooth process moving in using my phone right at the facility. Straight forward, step by step. All necessary information is sent right to phone.

John McCreary  |  Premières impressions 
Évaluation :
5

Smooth and efficient transaction

Rosalind Applewhaite  |  Premières impressions 
Évaluation :
5

I have been renting storages all over OC. I am very impressed with this facility and customer service. I like the gate access features, cleanliness, security and bathrooms.

mark barron  |  Premières impressions 
Évaluation :
5

Dan and crew have always been helpful and professional with every rental I've needed. Good people. MIke M

FELTON BERRIOS  |  Premières impressions 
Évaluation :
5

Number one

Christopher Rivera  |  Premières impressions 
Évaluation :
5

Tara, Daniel & staff were a great help at the Placentia U-Haul. I will definitely be renting a moving van from them in July.

Gay Changala  |  Premières impressions 
Évaluation :
5

Very convenient...no issues.

Jeff Robertson  |  Expérience générale 
Évaluation :
5

The group of people in this office assisted me with the upmost courtesy and grace. Each in his / her own way helped to make a very difficult situation as smooth as possible.

MARYLEE MONTANO  |  Premières impressions 
Évaluation :
5

Excellent service, Excellent location... You guy's are the best....

Tony Graves  |  Premières impressions 
Évaluation :
2

Once I was switched to have my account handled by 860 placenta I felt the customer service decline immediately. They were not professional and were not polite. There were other issues

JACKIE SMITH  |  Expérience générale 
Évaluation :
5

Great facility. The move in and move out was excellent. Thx for the great service

rosemarie fortes  |  Expérience générale 
Évaluation :
2

I keep receiving an error message when trying to set up & pay for my storage ???!!!

shelby salgado  |  Réservation 
Évaluation :
1

You people aer vultures and you sold my property when i was having a realky hard time. I had been laid off from my job, lost my cell phone service and in three months you sold my worldly Posessions a

kevin waters  |  Expérience générale 
Évaluation :
5

Facility was very clean and secured and yet was also very comfortable and content without feeling rushed or being watched.

Carol Garcia  |  Expérience générale 
Évaluation :
5

Nice people and they are helpful

antoinette brindisi  |  Expérience générale 
Évaluation :
5

I was with UHaul many years and was treated with professional and friendly staff at all times I would highly recommend U haul to all my friends and family

SHIRLEY BELL  |  Expérience générale 
Évaluation :
4

Good deal for what we got

jourdan perez  |  Expérience générale 
Évaluation :
2

This branch of uhaul is by far the worst place in the business. The G.M.(general manager) is incompetent and is very unprofessional I'm his duties. I don't recommend this uhaul to anybody

KEVIN KAPLAN  |  Expérience générale 
Évaluation :
3

Have not moved in yet thank you

Shelby Salgado  |  Réservation 
Évaluation :
5

I am a return customer. I will say this unit is best. It offered what I want and need. Not doubt. I will come back again.

kenchen hsu  |  Expérience générale 
Évaluation :
4

Outside of the lock not being in the storage unit; I appreciate the convenient location to CSUF and the 24 hour access.

Sean Roundtree  |  Réservation 
Évaluation :
5

Uhaul has always been my choice for all my moves

Evon Sandoval  |  Expérience générale 
Évaluation :
1

will not be doing business here again.

Arturo Valenvuela  |  Expérience générale 
Évaluation :
5

Very clean and the facility looks secure.

Benjamin Gorospe  |  Expérience générale 
Évaluation :
3

The local facility and staff was great but the National corporate was completely wrong on all aspects of all transactions. Would be on hold for extremely long periods of time for wrong info Get it?

eric wilson  |  Expérience générale 
Évaluation :
5

Everything was great. No complaints.

Steven Smith  |  Expérience générale 
Évaluation :
4

Assistance with actually physically locating your unit/check in (person on premise not present) and a quick run down of the premise would have changed my rating to excellent.

Ravi Pallipamu  |  Expérience générale 
Évaluation :
5

Very Professional, will be a repeat customer as needed.

Stephen Moss  |  Expérience générale 
Évaluation :
4

Thanks

william wulf  |  Expérience générale 
Évaluation :
5

Great staff and easy move in!

Jazmin Mcclain  |  Expérience générale 
Évaluation :
2

I did not like the rental process with out an attendant.

Michael Mori 
Évaluation :
5

Wonderful experience. Tara explained everything to me clearly and completely.

JERRY O'QUINN 
Évaluation :
5

Excellent quick service by agent. I did not have a reservation.

JUSTIN OH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott freeman 
Évaluation :
5

Very Good,our Attendant John was Helpful & Tara was Terrific@U-Haul Storage Place,Fullerton,CA & EDDIE@U-Haul Trk Rentals,Anaheim,CA Treated Like VIP's when Renting a One-Way 20 foot Truck&Car Trlr today! Sincerely, Monfred"Monty"Keifer

MONFRED KEIFER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTOR CLARENCE 
Évaluation :
5

The people here were great! I came in here crying because the budget rental place down the street overbooked and told me there were no more trucks even though I had a confirmation email. I was so upset, and they were unable to help me get a truck from another location. I was in tears and frustrated because today was my only day to move and I didn't plan on spending more money to go elsewhere. I came to this uhaul location, and the woman was so kind and understanding and did her best to help me find a rental in my budget. When I came back later that day, the check in process was quick and easy and the man who helped me was very friendly and eager to help. Thank you Uhaul for saving the day! Your customer service was better than expected, the trucks were kept nice and well maintained and easy to drive! Awesome stuff.

kya hemp 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESENYA MAGANA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

valorie marshall 
Évaluation :
5

This was a new van, but the new car fumes from new rubber and plastic were nauseating. Need to air out the van and add a air freshener.

Luis Salcedo 
Évaluation :
3

Threatening a customer that her rental was reported stolen by the computer and she would be pulled out of the vehicle in front of her kids by gun point because an email requesting an extension was not acknowledge?d is not how u treat rental customers. I will not rent from a uhaul again after that experience... And I will advise my friends not to do so either..

Maggie Luevano 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kayla Baca 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith Holden 
Évaluation :
5

your prices are creeping up too high but the place and the customer service is fantastic also you need to put back the lighting inside the storage units. that was one of the selling features for me when I first came there years ago the Storage Bends are too big to not have lighting inside of them.thank you

EDITH GAGE 
Évaluation :
5

Angela was a great help. I left some items in the back of the van & she was very quick in calling me to let me know I had left them.

Tim Worcester 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edmund Bretz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Gottlieb 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob Shetland 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles morgan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN YANDELL 
Évaluation :
5

The staff at this location are extremely professional and capable! I accidentally locked the keys to my classroom in the truck, and they called me right away to notify me that they had them and that I could pick them up first thing in the morning. I am VERY grateful for their help and will certainly use this location again! Thanks so much!!!

Rob Shetland 
Évaluation :
4

Fantastic customer service! Very efficient and accommodating to our needs. Best rental place I've ever used.

wendy thompson 
Évaluation :
1

Customer experience was horrible on my first time with Uhaul I'm a military Vet I have respect for people but it seemed I wasn't given the same back. I got charged for mileage even though I was going to return it on the the same place. Lady said insurance is mandatory, and just for moving 11 miles total I was charged $77. Money is not an issue it was just the experience was bad. I would not go back to Angela Behrendt. He said no AAA discount or Veterans discount. No unlimited in town miles. Never coming back to this location.

STEVEN ROJAS 
Évaluation :
5

My rental experience was flawless!!

Roel Perez 
Évaluation :
4

The employee, wish I would have got her name , was very helpful and courteous,an asset to your company

DANIA CORTEZ 
Évaluation :
5

Nothing, great van at a great price. Good mileage too.

Ryan Walter 
Évaluation :
4

Friendly, quick and convenient.

Ron Vasquez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY SABALA 
Évaluation :
4

Clyde was super efficient, helpful, and courteous, and made this rental experience a positive one. For such reason, we'd definitely refer a friend! Merci.

susie espinoza 
Évaluation :
5

I appreciate the great communication from uhaul. I was scheduled to pick up van at Placentia location and called me the day before to pick up at Orangethorpe location instead. Check out was fast and around the block. Van work well, no problems. Clean and not dented up, no window chips or broken cab equipment. Office area was clean and presentable. Staff very friendly and helpful. Will rent from Uhaul again.

Mark Barron 
Évaluation :
4

Staff was extreemly friendly and helpful

Karen Sanders 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALICIA ROBLES 
Évaluation :
5

Tara at this location is awesome.

GILBERTO SANTIAGO 
Évaluation :
5

pricing is a little high or at least a discount for renting multi units.just a few short years ago you had a few fantastic dollies to use for free you replace them with an average dolly bring back the fantastic dollies for free.I have 3 average dollies I don't need to rent one.the couple who run the storage units are absolutely fantastic people.

EDITH GAGE 
Évaluation :
5

Second rental this week. This vehicle was clean and new smelling! Excellent service à la clientèle. Merci!

Maryanne Mayeda 
Évaluation :
5

Everything was great, awesome customer service. Only problem is that van smelled like cigarettes and there were cigarette ashes in all of the crevices.

maryanne mayeda 
Évaluation :
5

Great Customer Service and very friendly!!

LOVEE HILLS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frances Daily 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kareen Bunge 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHN LINSLEY 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SEAN HUGHES 
Évaluation :
5

This place has limited vehicles available for rent but with surrounding locations nearby that really isn't a huge concern. This place was great and Clyde was an exceptional attendant. He made my experience completely worry free and was a phenomenal help. =)

CHRISTOPHER VANACORE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUFFER ALEXIS DIAZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NELSON RODRIGUEZ 
Évaluation :
3

The inside of the van had food grease all over the floor from a prior customer. Apparently this renter uses it for a catering business. The grease soaked into my new mattress, and now it can't be cleaned off

CHERY SMITH 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FELIPE DELGADO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david vickers 
Évaluation :
5

There was a problem with the contract software transferring preregistration info and the attendant had to reprocess the contract. She handled the reprocessing efficiently and graciously.

JAMES EARNEST 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Mori 
Évaluation :
5

Angela was great.

Robert Shean 
Évaluation :
5

This crew is awesome, so friendly and helpful. Merci

ANN RITCHIE 
Évaluation :
5

Staff was very helpful and polite. Rental truck was clean and in good working condition. No problems.

NICHOLAS GARRISON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VINCENT ORTEGA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cephus weatherspoon 
Évaluation :
5

Excellent. Clean truck. Friendly and helpful staff. Definitely would recommend.

JOhN GUARINO 
Évaluation :
5

Your staff here always does an amazing job. They are very knowledgeable, friendly and courteous. Keep up the good work.

Tara Matheson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

OSAMA NASSRALLAH 
Évaluation :
5

Give your memprotes praise for doing such a curtious and professional job. Everyone does better when they are acknowledged.

Ann Ritchie 
Évaluation :
5

continue with what is being done now.

Arthur Booth 
Évaluation :
1

Uhaul need to review their employees very much.

JOSEPH STEINBRONER 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NEIL SWANSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT ROSE 
Évaluation :
5

great customer service.

ADANNA ANYIKAM 
Évaluation :
3

i was charged doulbe the price of rental not cool. william manning

WILLIAM MANNING 
Évaluation :
3

I called and spoke to Tara and she was great on the phone, gave me accurate directions and took care of me right away! Great job!

BRADLEY SKARSTEN 
Évaluation :
5

Had a great experience. Girl who helped me at the front desk was AWESOME! The move itself was a bit of a nightmare but that's another story. It's over and done...thank you guys for the great service.

ROBERT SHEAN 
Évaluation :
5

Every thing was great

beatrice FIORE 
Évaluation :
5

It is such a pleasure to have all of my questions answered about renting out a van. The whole staff is kind, curtious and very helpful. Thank You!!!!

ANN RITCHIE 
Évaluation :
4

I had to go to two locations to pick up the van. Staff should be trained to hold the van for a reservation. This Fullerton location was very helpful and came through.

CHERRI CUMBERWORTH 
Évaluation :
4

Lower your damn price per mile. 59 cents per mile? Really? That adds up when you're driving hundreds of miles. If you're anywhere that is not a big, populated city, your $5 lunch budget will quickly balloon to a 9-$12 overall cost. That's nuts.

ADAM SANTIBANEZ 
Évaluation :
4

Le client n'a pas laissé de commentaire.

in cho 
Évaluation :
3

Fantastic service, location seems small and plain compared to other locations.

SAMIR MOHAMEDY 
Évaluation :
5

Went in Sunday at 11am and was out of these minutes later. Angela was very easy to work with and helped us with any questions we have. Keep providing the great same service!~

HARRISON WILTSE 
Évaluation :
5

We actually rented from Budget one block away and when we showed up they did not have a van. Came to your location and Angela was very helpful and courteous both in check out and checking back in. Thank you

TIMOTHY RICKETSON 
Évaluation :
5

can't improve on this experience. We'll be using this location from now on.

JAMIE METZGER 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicandro Mata 
Évaluation :
5

Nothing... everyone was friendly and helpful.

ERICA DUKOVICH 
Évaluation :
4

Dashboard lights don't work! Was driving at night and couldn't see the speedometer!

Mike Hang 
Évaluation :
4

Tara in your office was very helpful. We will use this location again because she is knowledgeable and she seems trustworthy.

PETER COLBURN 
Évaluation :
5

Good customer service

Manuel Codio 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CORBETT GOURIE 
Évaluation :
5

Cargo van clean with air cond and lots of power. Perfect service with moving supplies on hand. Clyde was very curtious and helpful. Will recommend to any friends and family.

THOMAS kurey 
Évaluation :
4

Take away that awful 30 dollar refuel fill and just charge for the gas missing.

skyler shows 
Évaluation :
3

As I commented on the phone to the salesperson, the vans air conditioner was very low and because of the bar between the cab and the back very little to no air made it back there. We deliver flowers so I had to have my driver make separate trips because the flowers could not stay in the back for very long. However the scheduling and pick up was very convenient and staff was easy to work with

LINDA WILBERGER 
Évaluation :
5

Great Service from Tara!

Donald Wassink 
Évaluation :
5

everything is perfect !

XINBEI ZHU 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERT STONE 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Evie Sorronda 
Évaluation :
5

Never had any issues. Thanks for the many years of excellent customer service.

zane searchwell 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Erwin Peralta 
Évaluation :
3

Very quick and efficient process, the staff values your time and money.

HENRY ESPINOZA 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PHUONFG TRAN 
Évaluation :
5

I returned the truck after working hour, and the barking of a big dog (in door or next door of this office) sounded very intimidating.

PHILIP LUU 
Évaluation :
5

The customer service that I received at this location was excellent.

MYRON SUMPTER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSHONNA COLE 
Évaluation :
5

Friendly great people!

GARTH MURRIN 
Évaluation :
3

Initial interaction with Tara (the office lady) was okay, but she was a little rude. I suppose direct, but she certainly didnt make me feel like I was a valued customer.

RYAN BURKS 
Évaluation :
4

Might want to suggest a dolly. I thought there would be one in the truck but there wasn't.....my mistake. However, since one isn't automatically provided my suggestion would be to ask the customer if one is needed. Otherwise, the staff was most courteous & helpful:-).

Pat Knudsen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip Seminara 
Évaluation :
4

Whoever was supposed to open that morning did not show up, leaving us outside at 7 am in the cold but after calling twice, the Uhaul main office number called the manager and the manager came in and took care of things. He gave us a few extra hours on our rental and a $50 off coupon for next time and apologized. That was nice but hopefully it wont happen again because it put us way behind on our days schedule.

JENNIFER CARSON 
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