Évaluations des clients U-Haul Moving & Storage at Panama Lane

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Panama Lane

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JESSICA H. le

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Charged for damage we didn't do

LAWRENCE M. le

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Service couldn't. be any better than what I got. Thank so much.

Lisa M. le

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Le client n'a pas laissé de commentaire.

MARIA G. le

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Brandi was excellent. She was very knowledgeable & friendly. She made sure you got everything you need for your move. Also she was very very busy she was helping several customers at once, since the other employee was on break.

mario c. le

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Really great and nice employees super easy to get what I needed and drop everything off

Elena P. le

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This location is convenient and I would recommend it to a friend...but, I would also warn them that the customer service leaves a lot to be desired.

Edward L. le

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Le client n'a pas laissé de commentaire.

Vernendia R. le

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My truck was 1.5 hrs late which put me very behind. The lady in charged comp me 10 miles and a free dolly usage for my wait which I thought was acceptable.

tami j. le

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Employees at this location are always professional, very helpful, and pleasant to work with while providing a very clean facility.

sherrel a. le

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Luis is very professional and friendly.He does a great job.

Joe M. le

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Le client n'a pas laissé de commentaire.

Lisa M. le

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Le client n'a pas laissé de commentaire.

Edwin H. le

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Le client n'a pas laissé de commentaire.

Steve C. le

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Nothing

JEAN-CLAUDE C. le

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The entry/exit key pad boxes should be extended outward so that we do not have to almost step out of the vehicle to enter our code, putting us way too close to the entry/exit gates and consequently hitting the said gate with the rear bumper of 17'truck and longer, as the space to turn into/out of the parking/storage lot is way too small to make a safe turn, that specific location is way too cramped to be safe. Lucky for me I had the insurance paid for, or I would have been charged for the "damage", which by looking at the bumper and the gate do happen quite often, just like I was charged a $5 extra for a supposed broken blanket seal, which were never used as we only had boxes in storage, lucky I caught that and was given the $5 back with a much unhappy face by the operator, had to wait 4 days for it, but "that is my bank's fault". Anyway, the smiles did disappear a lot faster than went on, but hey whats right is whats right!! As I told the attendant" that will teach me to accept a truck without having them accompany me", there again no chance this will ever happen again as I will never set foot back there again, repeat NEVER !!

MICHELLE F. le

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Customer service is really good there

Rigoberto R. le

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I did not get my receipt Emailed to me as promised.

Arturo L. le

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I was very satisfied with the service and value. I didn't feel cheated or overwhelmed with hidden charges that always seem to come up.

jesus g. le

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Found scat of rats in my storage were several of my belongs were covered in them even though I had no contents of food.

mary l. le

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I. Appreciate your service thankyou.

Titus S. le

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Le client n'a pas laissé de commentaire.

Stephanie M. le

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Make sure you have all of the equipment available to customers at every location . I had to drive over 9 miles to rent a furniture dolly. That was unnecessary

Salvador L. le

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Le client n'a pas laissé de commentaire.

Chloe D. le

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Everything was perfect! The online check out process made everything so simple. I got a little turned around, but Brandi was there to point me in the right direction and made sure everything was complete. Brandi provides excellent customer service from pick up to drop off and I was very impressed. Thanks for being patient with me! I will definitely be back to this location!

GABRIELA P. le

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Le client n'a pas laissé de commentaire.

STEVEN L. le

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Le client n'a pas laissé de commentaire.

William C. le

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Le client n'a pas laissé de commentaire.

israel z. le

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Great customer service, keep it up. Thank you

SAurav G. le

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Was best service overall

Gordon L. le

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Without question some of the nicest people to work with. Brandi was very personable, courteous and willing to make sure we had seamless rental experience.

Denver L. le

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Prices are high compared to others insurance is high priced compared to others just felt overcharged

BOBBETTE M. le

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Outstanding people in the office. Knowlegable, helpful and nice.

vera n. le

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Le client n'a pas laissé de commentaire.

SAL G. le

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Le client n'a pas laissé de commentaire.

Gordon L. le

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Agents were very courteous and friendly.

JAMES W. le

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Le client n'a pas laissé de commentaire.

sherrel a. le

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Nothing,Luis and Brandi are great.They both are very professional and ftiendly.

Hermila T. le

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Good service

Elizabeth M. le

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Le client n'a pas laissé de commentaire.

STEPHANIE K. le

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thank you

Sonny A. le

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Pick-up and drop-off was easy everybody was friendly the only Improvement I would say is that 47 miles is not enough miles to go from Panama Lane to Tehachapi 60 miles should be the allowed miles to go from Bakersfield to Tehachapi we paid for 12 extra miles and didn't drive anywhere but straight to our house and then to the drop off location

Adan c. le

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the only thing i didnt enjojed was an excessive amount of equipment parked on the drivevay where the storage is,often times oanoter customer was parked parallel and was difficult to get by.

ofelia t. le

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We were very happy with U Haul Storage.

Joy y. le

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Excellent service, and facility!! Overall, a great experience.

Antionette C. le

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The young lady who helped me was amazing

Eliabeth W. le

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Mimi was very helpful.

De Sheala D. le

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I love you staff. They were always so helpful and pleasant no matter the hardships I endured while renting my unit. Keep up the positive and Great work. You have no idea how much I appreciate it.

yessenia r. le

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The only thing I didn’t like was that when I became backed up with my payment they would’ lock me out my storage unit for the reason beign that I got backed up on my payment

Felina Evette W. le

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Their locks are expensive and I wasn’t always able to go thru the entrance because my 24hr access clicker wasn’t opening the entrance gate. I think the gate was broke, I went thru the exit gate a lot.

ELIZABETH G. le

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None

Damon S. le

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IT WAS GREAT. BUT UHAULS "SYSTEM" COULDNT REFUND MY PAYMENT EVEN THOUGH I MOVED MY BELONGINGS THE SAME DAY MY AUTO PAYMENT WENT THROUGH. SO ANOTHER $65 FOR A MONTH FOR AN EMPTY STORAGE UNIT.

Jerry S. le

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The professionalism at the Panama location is always excellent.

justice b. le

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Couldn’t ask for better service or more helpful, and informative service! Panama Uhaul is the Best!

david b. le

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Kristina was a blessing! A -Z the service and support was great. THANK YOU!

aaron h. le

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Amazing staff, if any one I know needs storage I will recommend they only go here.

holly p. le

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Very accommodating!

Jose N. le

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Highly recommend to my friends and relatuves.

Kimberly/Mark J. le

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Great to work with “insight” manager. Very impressed with the cleanliness of the storage units.

john h. le

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I felt very comfortable with my equipment there and other items

Benjamin G. le

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Heather and Kristine are awesome!! I would definitely come back with them for my future moving and storage needs.

Nancy C. le

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Heather and Christine were awesome they made me feel like i was back in the good 0l days when customers were appreciated and valued. You should cloned them. DISLIKED: is my bill increased 3 in 1 yr