Customer Reviews for U-Haul Moving & Storage at Papago Park

1 257 évaluations

4950 E McDowell Rd   Phoenix, AZ 85008

(602) 267-8355

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(602) 267-8355

4950 E McDowell Rd
Phoenix, AZ 85008

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

After dealing with a few other locations. This one is A+. Love the customer service, the friendly service!

tanabah e.  |  Premières impressions 
Évaluation :
5

Thor was very helpful and knowledgeable 👍

Raymond A.  |  Premières impressions 
Évaluation :
5

The manager Terry is great at his job, he is very friendly and and has great customer service skills.

Alan M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rafael r.  |  Expérience générale 
Évaluation :
5

Thor who is one of the store managers is a GREAT asset to your company. He is EXTREMELY helpful, friendly and shows courtesy to every customer. He should be commented for his service. Be thankful for him...because in today's world his type if customer service is rare.

Michael W.  |  Expérience générale 
Évaluation :
5

Excellent staff! Air conditioned units are clean and highly secure.. definitely recommend to anyone looking for a locker.. only down side is no elevator, so if you have big stuff go for a first floor unit, it’s worth the extra.

Brian L.  |  Expérience générale 
Évaluation :
5

Very friendly staff, easy and clear pickup and drop off. No hidden fees! Thanks.

James D. 
Évaluation :
5

Excellent fast service! All of the staff are friendly and helpful, especially Brigid! Fortement recommandé!

Brian L. 
Évaluation :
5

Customer service is above par. The gentleman that was helping me was friendly.

Alfred I. 
Évaluation :
5

Excellent location and great Staff and customer service will refer to friends and family The residential managers are Excellent Thank you

Diane R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniella T. 
Évaluation :
5

Thor was great. Good sense of humor.

Michael M. 
Évaluation :
5

The staff was knowledgeable and friendly.

Paula W.  |  Expérience générale 
Évaluation :
5

Thor, Brigid & Terry at 50th and McDowell PHX were friggin AWESOME. No hyperbole. I've never seen more friendly, accommodating, upbeat and thoughtful staff. Anywhere. Let alone a storage facility. Give those people a plaque. It's not really a nice area around there but that facility was very clean and always felt safe, largely do to the confidence and approachability of the staff. In case you haven't noticed, I was very impressed with this location. 100 % worth every penny.

Eric E.  |  Expérience générale 
Évaluation :
5

My man Terry is fucking G. Love that guy.

Hunter H. 
Évaluation :
5

Everyone was super nice and very helpful! Highly recommend

Tiffany T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan J.  |  Expérience générale 
Évaluation :
5

Great experience. I was here from out of town to do a local move. Rapid check in and check out, Thor was friendly and really helpful in contributing to an efficient day.

James D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

susan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paula W.  |  Premières impressions 
Évaluation :
5

the people who run this place are great! it made my experience there worthwhile knowing they watched over my stuff during hard times. thanks fam 🤟🏼✌🏼

Lafayette A.  |  Expérience générale 
Évaluation :
5

Friendly & helpful staff!

TIBOR S.  |  Expérience générale 
Évaluation :
5

Process was quick & easy

TIBOR S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HEIDI G.  |  Expérience générale 
Évaluation :
5

You guys are absolutely the Best. Your Agent, Thor Daniel, was knowledgeable, courteous, efficient and friendly. It was a pleasure to do business with your Company

Keith L. 
Évaluation :
4

They acted like the Uhaul was a Ferrari and I wasn't a fan of getting my picture taken after providing a valid drivers license and a phone # he called to make sure my phone rang ifo him

Richard Alvin G. 
Évaluation :
5

We've used other locations, but Terry is the BEST at this one. Thank you Terry and Thor for such great Customer Service!! We're glad you were there for us.

Linda N. 
Évaluation :
5

Very friendly, easy and quick service. Most enjoyable part of the moving day!

Nathanael B. 
Évaluation :
5

The gentleman running the place was friendly and professional.

Joseph J. 
Évaluation :
5

Terry was super helpful, thorough, and engaging. He's a breath of fresh air when it comes to customer service and takes pride in the services he offers and provides. Thank you so much for a quick and smooth rental experience with not a single issue

Cassandra W. 
Évaluation :
5

The lady and gentleman that were there on 9/30 around 4pm were amazing. The women had the last name Yale but I forget the gentlemen's name. Super friendly and accommodating, best uhaul experience I've ever had.

Danielle C.  |  Premières impressions 
Évaluation :
5

Above & beyond customer service. Manager Terry & associates Bridgit & Thor were al awesome. Super kind & humble team. Mng. Terry even went an extra mile & offered to drive is back to our apartment to get our car. Super awesome & grateful for choosing this location for both a truck & storage. Keep up being an awesome team  

sidney T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leeanna E.  |  Expérience générale 
Évaluation :
5

Staff was awesome. Top service & lobe the family friendly atmosphere 👌

Sidney T.  |  Premières impressions 
Évaluation :
5

Terry and his staff ARE. SUPER. !! They communicate smartly, have just what I need, and all things work and are very clean ! It is SOO nice to do business with them all--Chuck

Chuck pella M.  |  Expérience générale 
Évaluation :
5

Brigid was phenomenal and very generous, professional and she helped me out when I needed that. She went way up and beyond. You all have the greatest person working for you! She's at 50th and McDowell in Az GREAT JOB BRIGID keep up the excellent work!!!

lisa d.  |  Expérience générale 
Évaluation :
5

They really "care" about me ! Thanks for all your helping ! I can't wait until my employer Needs for me to rent again - will be YOUR BRANCH !! Chuck

Chuck M. 
Évaluation :
5

I wish I remembered their names but the two gentlemen that helped me were awesome! I would definitely recommend this place to friends and family. Great experience.

JOSSLYN K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

devon D. 
Évaluation :
5

The staff was extremely friendly and very helpful. They had a great energy and I highly recommend them.

Damion H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jada B. 
Évaluation :
3

Everything was fine, except for all of my belongings covered in dirt and full of spiders.

STEPHANIE R.  |  Expérience générale 
Évaluation :
5

Great people at this location. The best customer experience I've had in a good while.

Steve T. 
Évaluation :
5

This U-Haul storage facility is the Epidemie of customer service. The entire staff is always friendly and courteous and accommodating. The leaned over backwards if there was ever anything I needed to get resolved. THANK YOU!

Gary W.  |  Expérience générale 
Évaluation :
5

I can not remember the gentlemen's name in the office today. He was polite friendly task oriented but pleasant. Smiling the whole time and building rapport. He worked fast and super knowledgeable ameven tried to figure out what i needed and make it cost effective for me. Where he really shined is when i dropped off the truck. He had a lot full of people and was literally directing traffic showing the same level of service to the person he was helping while those of us waited. I'm upset i didn't get his name but he was phenomenal and i wished all of my employees went about their business the way he did. Thank you for great service.

Brandon M. 
Évaluation :
5

The whole experience was fantastic and far better than other locations I've rented from over the years. Everyone was super nice and the return was easy as pie.

Rikki S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john g.  |  Premières impressions 
Évaluation :
5

All the employees were very helpful and nice as can be

richard b.  |  Expérience générale 
Évaluation :
4

Phone reservation smooth/seamless, too many levels at check in makes it long, representatives friendly, checkout quick and to the point.

john M. 
Évaluation :
5

Excellent and very friendly service

amber f.  |  Premières impressions 
Évaluation :
5

The staff was incredibly helpful, polite and funny (yes I said funny). It was a pleasure to be helped by such an upbeat staff.

Jarrett B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MACK B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Courtney B. 
Évaluation :
5

Terry & Thor were most helpful. Thank you!

hector e.  |  Premières impressions 
Évaluation :
5

Terry and Bridget are the best in the business! By a mile! Won't go anywhere else in the Phoenix area. Highly recommend. Unbelievable customer service. Above and beyond at every turn.

michael s.  |  Expérience générale 
Évaluation :
5

Bridgit was wonderful and helped me out!! Thank you

Tracy T.  |  Premières impressions 
Évaluation :
5

May be inform about the changes a little before the reservation time.

khushal chandres M. 
Évaluation :
5

I well absolutely let friends know about this place the customer service is awesome 😇prices are just right:,-)

virginia E. 
Évaluation :
5

Great staff prices are quite high

Matt B.  |  Premières impressions 
Évaluation :
5

Nothing.....this was a wonderful experience.

Giacchino L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rosario f.  |  Expérience générale 
Évaluation :
5

Thank you for the excellent roadside service and quick check out.

dena P. 
Évaluation :
5

Friendly, knowledgeable, and thorough staff. Great service. Will definitely be coming back and recommending location.

Kanisha R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria V. 
Évaluation :
5

Great customer service! i would highly recommend this place to anyone that is moving and needs everything to run smoothly. They will take care of you.

Josephina P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suzanne M. 
Évaluation :
5

Thor was great friendly and very professional !

Kenneth C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Troy D.  |  Expérience générale 
Évaluation :
5

The staff at Papago Park are very friendly and helpful. I highly recommend this location.

JEROME S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Giacchino L. 
Évaluation :
5

Thor was very helpful!

tony M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua T. 
Évaluation :
4

The customer service was excellent, Thor was very helpful with a great and friendly personality. Really made my moving experience great!

Armando B. 
Évaluation :
4

ANSWER THE FLIPPIN PHONE!! I HAD TO GIVE NOT ONE, BUT TWO ADDITIONAL CONTACT NUMBERS DUE TO THE FACT I HAVE AN OUT OF STATE LICENSE.I TRIED TO REACH OUT TO THE RENTAL FACILITY NUMEROUS TIMES TO BE DIRECTED TO THE CORPORATE OFFICE AND HAD TO WAIT OVER 45 MINUTES ON THREE OCCASIONS FOR SOMEOME TO PICK UP THE PHONE. 100 % UNACCEPTABLE!!

Jefferey S. 
Évaluation :
5

Thor is great!!

KENYA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan W. 
Évaluation :
5

Friendly helpful staff. Recommend this location

Mike P.  |  Expérience générale 
Évaluation :
5

Terry was amazing!!!! Professional, friendly and great at his job. We had a wonderful experience. Thank you, Terry!

johnetta K. 
Évaluation :
5

I've known Thor, the (Assistant?) Manager, for years; he is a genuine good guy and professional to the last. The facility appears well-maintained. I would recommend this storage facility in a heartbeat.

Christopher B.  |  Premières impressions 
Évaluation :
5

excellent customer service and very friendly. and helpful

craig M. 
Évaluation :
5

The service was outstanding! I have recommended this place to my friends. There many choices to pick from but the customer service is makes that place worth while. I will use Uhaul again because of I was treated.

Gloria H. 
Évaluation :
5

the staff there is awsome ...they actually cared..thanks you guys ...god bless.......bobby

bobby h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James G. 
Évaluation :
4

Satisfied.

Ian D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K.  |  Premières impressions 
Évaluation :
5

Stored my things at this U-Haul location for 20 years. lI felt confortable storaging my belongings at this location. The staff has always been great.

WENDY F.  |  Expérience générale 
Évaluation :
5

This has got to be the best U-Haul storage facility around. Best in class and professionalism, grounds are immaculate and the storage units are just as clean. This is by far the nicest storage facility around and the keener clearly takes pride in running a nice looking and professional business. Looking forward to working with this facility in the future for my growing business needs!

Gavin P.  |  Premières impressions 
Évaluation :
5

The employees were friendly and informative.

Miguel A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabrielle K. 
Évaluation :
5

We've rented a truck from this location twice and both times the experience has been amazing. The staff is attentive and welcoming, the second you walk into the office you know you're in good hands.

Jonathan A. 
Évaluation :
5

Great people at this location!

Ericka J. 
Évaluation :
5

Staff is super professional and friendly. Easy to work with and has well maintained and a proper fleet of equipment. Would highly recommend.

Erwin F. 
Évaluation :
5

No improvement needed. Perfect customer service at this location

Karthikeyan N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew C. 
Évaluation :
5

I have used U-Haul for the past 8 or so moves I have done, and this was easily the best experience I've had. Both of the people working at this location were very friendly, welcoming, and made the whole experience great from top to bottom. The equipment was in good condition, and the check-out process was made simple by those two helping me out. Overall I would recommend this particular location to any one!

Louis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEANNETTE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

luis N. 
Évaluation :
5

The 2 gentlemen that helped me out Terry and Thor are excellent at their job Highly recommend this location They treat all customers with respect Rather you're renting a truck or renting one of their storage units

Donald O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Delbert P. 
Évaluation :
5

Thor was great excellent customer service!

Candice I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manuela D. 
Évaluation :
5

Nothing, wonderful customer service

tmeka C. 
Évaluation :
5

I think the staff at this location have customer service dialed in. They are very courteous, attentive- intuitive. They were very professional and polite. I have had a horrible moving experience and uhaul has definitely been more a part of the solution. Thank you very much.

Christina M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ana m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sevon C. 
Évaluation :
5

The manager and staff we're extremely hospitable. As well as welcoming

DYSON F. 
Évaluation :
5

They are amazing at this location. Very nice and helpful.

Mark L.  |  Expérience générale 
Évaluation :
5

Terry and Brigid were terrific. Helpful from the second we arrived and did all they could to make our experience as easy and stress free as it they could. Right down to water and chocolates during our move. I won't go anywhere else in the Phoenix/Tempe area. I would give a 6 star review if they had that option. Top notch!

michael s.  |  Premières impressions 
Évaluation :
5

Nothing everyone was amazingly NICE and UNDERSTANDING even when I went over an hour of coming back thank-you!!!

tanisha T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robyn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIYON M.  |  Expérience générale 
Évaluation :
5

More parking would be nice although I know there is no more space

Christopher S. 
Évaluation :
5

Thank you very much for letting me return a little later and such a wonderful and friendly staff. Such ease with getting my rental set up and return. Great customer service..

Janice R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ana l.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anthony O. 
Évaluation :
5

Great staff and great facility.

Tom H.  |  Expérience générale 
Évaluation :
5

Every part of the rental process each and everyone was more than excellent.

Veronica D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jorge g.  |  Expérience générale 
Évaluation :
5

Nothing. These guys at 50th Street and McDowell are the best!

Ivy K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

latrell L. 
Évaluation :
5

The people at this location were the nicest people that I have ever dealt with at a uhaul place. Will definitely be using them again and will refer people to them.

Kathy B. 
Évaluation :
5

The employees were super courteous and helpful

Melissa H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian L.  |  Premières impressions 
Évaluation :
5

Brigid was awesome! She helped us out and figured out the best plan to go with! We saved so much money! Merci.

JESSICA LYNN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John R. 
Évaluation :
5

Great employees great people very helpful much appreciated

Joan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth T. 
Évaluation :
4

Thor was great super friendly!

luis V. 
Évaluation :
5

Nothing it was excellent service from beginning to end. The people hear are very friendly and great customer service.

wendy M. 
Évaluation :
5

The staff were nice, their office place was neatly clean and storage was very clean & convenient

virginia y.  |  Premières impressions 
Évaluation :
5

The Papago location was perfect for our situation. Terry, Thor, and Bridgette were wonderful. Professional and helpful with a twist of humor, lol. Great job guys! We appreciate it!

William R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anastassia R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arnold O.  |  Expérience générale 
Évaluation :
5

This team is the best who could ever be!!!

Benjamin T.  |  Expérience générale 
Évaluation :
5

Absolutely incredible staff at this specific location. I'll never go anywhere else.

Karen W.  |  Expérience générale 
Évaluation :
5

Nothing to improve on, both staff were great, Thor stuck out the most, really friendly efficient and funny.

Ashton P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mohamed H. 
Évaluation :
5

Great staff and crew at this location. Thanks!

Jeff H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine R.  |  Premières impressions 
Évaluation :
5

Both employees were beyond nice and helpful. The check in was smooth. And the gentleman helped me carry the supplies in and out of my car. I would HIGHLY recommend this location just based on the helpfulness and employee attitude at this location. It's honestly so hard to find happy customer service anywhere these days.

Nancy D. 
Évaluation :
5

Terri, Thor, and Bridget ( I think her was) are always the hardest working and so kind! Came back to this location just for them!

Leah K. 
Évaluation :
5

Very friendly and efficient staff! The overall experience was excellent. I have rented numerous times from this location and have had a great experience every time.

Gregg C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALERIE S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yolanda C.  |  Expérience générale 
Évaluation :
5

Terry and Thor are the best , they really do care and also made me feel like I was at home, even if I don't need a rental I'll be in to visit them for sure. Thank you guys so much y'all are truly ppl with all kinds of crazy good characteristics!!!

colton B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Salvador V. 
Évaluation :
5

Employees were friendly and respectful

Gail M. 
Évaluation :
5

Some say storage is just storage but these people have never rented a Uhaul space with Terry and his crew, if they have they would know that storage can only be acceptable when paired with such Customer Service as provided at Uhaul Papago Park!!! Thank you for the years of storage space and more so of the great experience!

joseph d.  |  Expérience générale 
Évaluation :
5

The best customer service! I highly recommend.

Timothy R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica T. 
Évaluation :
5

Terry and staff are amazing! They are always so friendly and helpful!!

Sara R.  |  Expérience générale 
Évaluation :
5

Love all the beautiful people there very helpful and kind and caring yes I would recommend people .

irene m.  |  Premières impressions 
Évaluation :
5

Best U-Haul rental place ever! Extremely kind friendly fun place to rent from! Very helpful and knowledgeable!

GENEVA E. 
Évaluation :
5

very good, keep up it.

GHIRMAY K. 
Évaluation :
5

Please check this van. when change from N to D, and from D to N there is some clicking noise.

Artur S. 
Évaluation :
5

Thor was awesome. All employees should be as efficient as him.

Manuel L. 
Évaluation :
5

The staff always went above and beyond any and all my expectations and meet all my storage needs. Would refer anyone to this facility. Thanks for a pleasant experience.

Kelly D.  |  Expérience générale 
Évaluation :
5

The 50th St. and East McDowell Rd facility and staff are excellent. Greatly appreciated!

ELDON DRUE B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raven P.  |  Expérience générale 
Évaluation :
5

The employees were very friendly and very helpful I would recommend this storage unit to my friends and family because on how my stuff was safe and secure I had no problem getting in and out I very satisfied with the company and employees.

Rafael Olivares M.  |  Expérience générale 
Évaluation :
5

Great staff

Esther G.  |  Premières impressions 
Évaluation :
5

Terry and his staff were friendly, approachable, knowledgeable, and quite helpful. I could not have asked for a better experience. Thank you very much.

Thomas A.  |  Premières impressions 
Évaluation :
5

The staff and the manager were amazing and understanding answered all my questions I would definitely recommend people there .

Jessica L.  |  Expérience générale 
Évaluation :
5

Incredibly helpful and accommodating staff!

donna s.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Theresa K.  |  Expérience générale 
Évaluation :
5

very friendly people and they treat you like family.

JOSEPH W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA M.  |  Expérience générale 
Évaluation :
5

Love love love the whole staff. The ALWAYS go above and beyond.

vicky m.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james p.  |  Premières impressions 
Évaluation :
4

The staff at this location is ABSOLUTELY AMAZING! My only complaint is that all of my stuff was full of rat droppings and some of my photos had been chewed on.

Danelle G.  |  Expérience générale 
Évaluation :
5

The gentlemen went out of his way to help me

richard b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMANDA W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRE S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jagdeo s.  |  Expérience générale 
Évaluation :
5

The staff was always helpful and friendly I consider them true friends and WOULD be happy to continue to work with them for many further needs

David M.  |  Expérience générale 
Évaluation :
3

It would be better if staff answered the phones when customers call. When a person informs them of family tragedy do not brush a persons hardship off. Make sure they do biweekly checks for rats.mice and rodents. Staff be kind and friendly not look down on people or be condensing when issues arise.

SHAIHEEM S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carol J.  |  Premières impressions 
Évaluation :
5

The staff at this location are excellent persons, they are very friendly and helpful, I totally consider them my friends. Excellent service. Thank you so much.

sylvia d.  |  Expérience générale 
Évaluation :
5

The hold experience was everything I was searching for.

Kathrine W.  |  Expérience générale 
Évaluation :
5

Thor was very courteous and friendly

Gerardo P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gilbert Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sue n.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris B.  |  Premières impressions 
Évaluation :
4

The outdoor unit was not water resistant and a bunch of water/rain got into the unit and damaged some of our items.

christine j.  |  Expérience générale 
Évaluation :
5

Staff is friendly, helpful and professional! Highly recommend to anyone looking for short or long term facility. LOCATION, LOCATION, LOCATION - this is the key to this facility. Close to major freeway yet minutes to major intersections and best neighborhoods - this is not a sleazy or middle-of-nowhere location. SAFETY, SAFETY, SAFETY - great security system, guard gates and staff. Best storage facility in metro-Phoenix.

jana v.  |  Expérience générale 
Évaluation :
5

Thor was so amazing and helpful. I was having such a horrible day and could not find anything to rent, he went above and beyond to show me kindness and to get me a storage unit. I would recommend this place to anyone, his amazing customer service should not go un-noticed. I will be forever grateful for him and the staff!! 100/10!!

Daviana R.  |  Premières impressions 
Évaluation :
5

Staff was great, very helpful

JAMES J.  |  Expérience générale 
Évaluation :
5

The staff at this U-Haul is the best. I'm happy that I no longer need a storage unit, but I must say I'll miss the team. They always treated us excellent.

leanna dee p.  |  Expérience générale 
Évaluation :
5

The storage facility was always prestine and the staff are extremely helpful, friendly and courteous! I would definitely rent from this facility again!!

Kerri L.  |  Expérience générale 
Évaluation :
5

Terry, Thor and Bridgid do an EXCELLENT job! The facility iis always clean, well lit and the security cameras work. Additionally, they are all very nice people. I always enjoyed speaking with them when I called to pay my bill. I would use their facility again and I have raved about them to friends.

Jane N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james m.  |  Expérience générale 
Évaluation :
5

All Staff members were friendly and very helpful! Moving is the most stressful thing in life for me personally. The staff and owner had such a positive and welcoming attitude, help make my life easier.

alicia l.  |  Expérience générale 
Évaluation :
5

The facility was clean and well-lit. The staff were so friendly and helpful. I would happily use this facility again.

Chris G.  |  Expérience générale 
Évaluation :
5

Terry and Bridget were extremely accommodating and friendly. I would highly recommend the Papago Facility to anyone looking for storage.

gershom g.  |  Premières impressions 
Évaluation :
5

The staff was so helpful yesterday! The reservation we made was for a 2nd floor unit and unfortunately with the way the reservation system is set up, our first choice was no longer available and the associate made sure we still were able to move into a unit and gave us a discount for the trouble. I am happy we chose this location to store our belongings. Everyone is very helpful and nice!

Rae S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ariston G.  |  Premières impressions 
Évaluation :
5

Great service and facilities !!!!!!

Yolanda G.  |  Expérience générale 
Évaluation :
5

Staffs are friendly and really helpful. I always enjoy visiting this Store.

JOSEPH W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lesley V.  |  Expérience générale 
Évaluation :
5

Nice place, great staff !

TIBOR S.  |  Premières impressions 
Évaluation :
5

Both Terry and the woman who helped me later my move in day (I’m sorry I forgot her name) were fantastic.

SANDRA J.  |  Premières impressions 
Évaluation :
5

Siemore muy amable el personal

Anahi G.  |  Expérience générale 
Évaluation :
5

Very friendly and excellent security storage. Merci.

WILLIAM P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARION I.  |  Premières impressions 
Évaluation :
5

Everything was excellent except for when I needed to get a hold of someone, I never could. Need more customers service representative

CAROL S.  |  Expérience générale 
Évaluation :
5

The team at Papago park is sooo warm and friendly. Great people and great service!

Denise F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike S.  |  Expérience générale 
Évaluation :
5

Hated to go moved to far away

Manuelreen J.  |  Expérience générale 
Évaluation :
5

Thor checked me in over the phone, which was a breeze. I just showed up later, got my free lock, and the manager showed me the check in process. Everyone was very friendly, took pride in their job, and made the entire process a breeze. Kudos to the staff at Papago Park UHaul, they are doing customer service right! So glad I choose this place for my storage needs!

Grenee M.  |  Premières impressions 
Évaluation :
5

The staff at U-haul @ Papago Park goes above & beyond with customer service. The facility is second to none. I highly recommend. Debra

Debra T.  |  Expérience générale 
Évaluation :
5

The staff at U-Haul Moving & Storage At Papago Park were superb! I walked in and was greeted with a friendly warm welcoming from all three staff members in the room. Prior to coming in, Bridget called to confirm, gave me the office hours, and briefly went over what needed to be done when I arrived. The whole process was FAST and seemless!!! The facility was immaculate and they practiced social distancing as well as wearing face coverings. Briget was also the one who walked me to my storage and went over entry, storgage access hours, securely locking my unit, inspecting my unit with me, and how to move out. They all were a pleasure to work with and I'm glad I rented from this location opposed to closer to ASU!!!

Kerri L.  |  Premières impressions 
Évaluation :
5

Staff really helpful and appreciate the ease of access to my unit

teirra v.  |  Expérience générale 
Évaluation :
5

Great customer service here. Everyone I talked to was friendly and informative.

Sarah O.  |  Premières impressions 
Évaluation :
5

Easy-peasy. The way I like things to go.

Michael J.  |  Online Move In 
Évaluation :
5

Brigid was super friendly and very helpful. The storage unit is perfect for what I need and she covered all the directions and even showed me the unit to make sure the size would work. It was a Great experience!! Thank you!

Venus E.  |  Premières impressions 
Évaluation :
5

The staff were exceptional.

corey p.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marwin B.  |  Premières impressions 
Évaluation :
5

The people were always friendly and helpful whenever I had to stop by the facility.

CHRISTOPHER T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audrey Y.  |  Expérience générale 
Évaluation :
5

I have felt like i was treated like family by Terry, Bridgit, and Thor. Of the several storage companies that i have used over the past 40 years, i feel that this facility and the people running it to be the best experience that i have had with any in the business. I will gladly refer them. And when i needed a truck and trailer last year they were there to help on that as well. Many thanks to Papago U-HAUL.

Robert A.  |  Expérience générale 
Évaluation :
5

Would prefer 24 hr Access to get in only because I’m a night owl, but everything and service was great.

james h.  |  Expérience générale 
Évaluation :