Staff is friendly, helpful and professional! Highly recommend to anyone looking for short or long term facility. LOCATION, LOCATION, LOCATION - this is the key to this facility. Close to major freeway yet minutes to major intersections and best neighborhoods - this is not a sleazy or middle-of-nowhere location. SAFETY, SAFETY, SAFETY - great security system, guard gates and staff. Best storage facility in metro-Phoenix.jana v. | Expérience générale
Customer Reviews for U-Haul Moving & Storage at Papago Park
Pour nous contacter
Phoenix, AZ 85008
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Thor was so amazing and helpful. I was having such a horrible day and could not find anything to rent, he went above and beyond to show me kindness and to get me a storage unit. I would recommend this place to anyone, his amazing customer service should not go un-noticed. I will be forever grateful for him and the staff!! 100/10!!Daviana R. | Premières impressions
Staff was great, very helpfulJAMES J. | Expérience générale
The staff at this U-Haul is the best. I'm happy that I no longer need a storage unit, but I must say I'll miss the team. They always treated us excellent.leanna dee p. | Expérience générale
The storage facility was always prestine and the staff are extremely helpful, friendly and courteous! I would definitely rent from this facility again!!Kerri L. | Expérience générale
Terry, Thor and Bridgid do an EXCELLENT job! The facility iis always clean, well lit and the security cameras work. Additionally, they are all very nice people. I always enjoyed speaking with them when I called to pay my bill. I would use their facility again and I have raved about them to friends.Jane N. | Expérience générale
Le client n'a pas laissé de commentaire.james m. | Expérience générale
Getting the uhaul set up was the most frustrating experience and I would rather hire a moving company than rent a UHaul againZACHARY W.
Provide strapstimothy L.
Customer Service was excellent! Best experience renting a vehicle ever!!!!!James F.
All Staff members were friendly and very helpful! Moving is the most stressful thing in life for me personally. The staff and owner had such a positive and welcoming attitude, help make my life easier.alicia l. | Expérience générale
Le client n'a pas laissé de commentaire.Cassandra W.
The facility was clean and well-lit. The staff were so friendly and helpful. I would happily use this facility again.Chris G. | Expérience générale
Le client n'a pas laissé de commentaire.James C.
Terry and Bridget were extremely accommodating and friendly. I would highly recommend the Papago Facility to anyone looking for storage.gershom g. | Premières impressions
Le client n'a pas laissé de commentaire.rebecca A.
Great Job !Tibor S.
Top-notch experience greeted by my name when I came in the door offered some candy sent on my way with a cold glass of ice water. Likewise check in was seamless friendly was on my way. I will definitely use this branch again if I need to rent a truckROGER S.
Le client n'a pas laissé de commentaire.Nathaniel H.
Over the top GREAT people!!!! The staff was so very helpful and friendly! I NEVER want to move again, but if I do I know where to find AMAZING service!!!!!Angela P.
Very friendly staff!Jaden W.
Both Terry and Thor were very nice and added more time for my van rental when I needed it. Great job! They were also funny. Merci.amy B.
Trucks with grab bars to make it easier for people with disabilities to be able to get into the truckKeith S.
The staff was so helpful yesterday! The reservation we made was for a 2nd floor unit and unfortunately with the way the reservation system is set up, our first choice was no longer available and the associate made sure we still were able to move into a unit and gave us a discount for the trouble. I am happy we chose this location to store our belongings. Everyone is very helpful and nice!Rae S. | Premières impressions
Le client n'a pas laissé de commentaire.Zachary M.
Give these people some kind of award! Best experience I've had with any uhaul branch ever. Every single employee was absolutely lovely.Kelsea A.
Le client n'a pas laissé de commentaire.Ariston G. | Premières impressions
Great service and facilities !!!!!!Yolanda G. | Expérience générale
Staffs are friendly and really helpful. I always enjoy visiting this Store.JOSEPH W. | Premières impressions
Le client n'a pas laissé de commentaire.Lesley V. | Expérience générale
Le client n'a pas laissé de commentaire.Nicholas F.
The online check in to get our keys was too long. We missed out on 30 minutes with the truck.Andrew G.
More parkingKyle D.
Nice place, great staff !TIBOR S. | Premières impressions
Great Job !Tibor S.
Both Terry and the woman who helped me later my move in day (I’m sorry I forgot her name) were fantastic.SANDRA J. | Premières impressions
Siemore muy amable el personalAnahi G. | Expérience générale
When I went to pick up my truck, the guys were so nice and funny! They were so helpful and made my moving day a lot easier. Would definitely go back to this location in the futureKayla T.
The extra added fees are discouraging!!!Brandon R.
Very friendly and excellent security storage. Merci.WILLIAM P. | Expérience générale
Le client n'a pas laissé de commentaire.MARION I. | Premières impressions
The air conditioner in the truck was broken, it was over a 100ï¾Ÿ outside and we were in the truck for 4 and a 1/2 hours with extreme heat... it was awful, the truck smelled like pee and body odor. Location is nice and staff are great, the truck was terrible.Lynn E.
Everything was excellent except for when I needed to get a hold of someone, I never could. Need more customers service representativeCAROL S. | Expérience générale
The team at Papago park is sooo warm and friendly. Great people and great service!Denise F. | Expérience générale
Le client n'a pas laissé de commentaire.Lonnie T.
They were great!Patricia E.
Le client n'a pas laissé de commentaire.Mike S. | Expérience générale
Staff was exceptionalZachary R.
The customer service at this location is amazing! They go above and beyond to make you welcome. It was a quick and easy process, can't say enough good things!Katherine S.
Le client n'a pas laissé de commentaire.Janel L.
Great staff. They go out of their way to help you in what ever you need. ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘Maria L.
Great staff, professional and friendly.manzaler L.
Thor was very professional, experienced, quick and efficient. We ran through the rental process with no problems and I was on my way. I would definitely rent from this location again!Amalia G.
Availability is most important if you don't have it how can you help anyonebeatriz M.
Hated to go moved to far awayManuelreen J. | Expérience générale
Thor checked me in over the phone, which was a breeze. I just showed up later, got my free lock, and the manager showed me the check in process. Everyone was very friendly, took pride in their job, and made the entire process a breeze. Kudos to the staff at Papago Park UHaul, they are doing customer service right! So glad I choose this place for my storage needs!Grenee M. | Premières impressions
Excellent seevice above and beyond and explained everything well! To the man that took the truck back from us I'm sorry about our mother, but i apppreciate how excellent your service and care was, as well as the gentleman that got the truck set up for us too.Destinee H.
No improvement needed. Owner and staff are awesome. Very helpful in always.Dennis S.
Thor was amazing at his job. He was efficient, personable, and made sure we were prepared for our move. We would definitely recommend this U-Haul location.Jeffrey S.
Le client n'a pas laissé de commentaire.Dana W.
It was such a pleasure to deal with the managers at this location! Intake was quick and smooth. I had great equipment and you'll find they are reasonable and accommodating. I'll definitely be recommending this business to my network. Merci.Rodney E.
Not a thing. It was great, especially the service guys Very friendly and helpfulJane M.
Place is great. Very helpful and accommodating. Wonderful people to do business with.Thomas H.
These guys were fricken amazing. Great attitudes, very helpful, made everything so smooth. My favorite location now.Shawn B.
The staff at U-haul @ Papago Park goes above & beyond with customer service. The facility is second to none. I highly recommend. DebraDebra T. | Expérience générale
The staff at U-Haul Moving & Storage At Papago Park were superb! I walked in and was greeted with a friendly warm welcoming from all three staff members in the room. Prior to coming in, Bridget called to confirm, gave me the office hours, and briefly went over what needed to be done when I arrived. The whole process was FAST and seemless!!! The facility was immaculate and they practiced social distancing as well as wearing face coverings. Briget was also the one who walked me to my storage and went over entry, storgage access hours, securely locking my unit, inspecting my unit with me, and how to move out. They all were a pleasure to work with and I'm glad I rented from this location opposed to closer to ASU!!!Kerri L. | Premières impressions
Staff really helpful and appreciate the ease of access to my unitteirra v. | Expérience générale
The best U-haul I've been to clean and the people our friendly and professional.Aaron R.
Staff was very friendly and accommodating, thank you!Gilbert N.
Le client n'a pas laissé de commentaire.Diego L.
Great service everything was nice and smoothEsdras M.
Terry was helpful last minute!kathryn K.
Nice clean location, van I rented well maintained, staff super friendly and helpful in getting me on my way. Checkin took minutes, very satisfied with location, staff, and equipment.Steven S.
Le client n'a pas laissé de commentaire.Ian L.
I work for uhaul and was treated with disrespect and my rights where violatedSHAIHEEM S.
Thor is the man! Thank you!Golan K.
Le client n'a pas laissé de commentaire.DAVID O.
Great customer service here. Everyone I talked to was friendly and informative.Sarah O. | Premières impressions
Guys were super nice and helpfulBrandon F.
Easy-peasy. The way I like things to go.Michael J. | Online Move In
Le client n'a pas laissé de commentaire.Leslie G.
Great Personnel. Great to work with. Don't change a thing! We will be back!!Blake B.
Brigid was super friendly and very helpful. The storage unit is perfect for what I need and she covered all the directions and even showed me the unit to make sure the size would work. It was a Great experience!! Thank you!Venus E. | Premières impressions
The staff were exceptional.corey p. | Premières impressions
Terri was the best person to work with. Will recommend this location as long as he's there.Ruben L.
Le client n'a pas laissé de commentaire.Marwin B. | Premières impressions
Great staff very helpful they went above & beyond to meet my needsKEASHAUNA H.
Le client n'a pas laissé de commentaire.Kelsey S.
No complaints! Friendly staff, great service and value. Will rent from this location againEric S.
The new cargo van didn't seem to get good gas mileage and with a mileage cost of almost 14 $on top of the 19,99 $ rental it came to 50 $! Why can't a price just be 20 $flat? Marketing is really false advertising. Renting a cargo van is worth the cost only if it's a particular special piece of furniture or you own very little. Not a smart alternatuvheather W.
Terry the representative was very friendly and helpful. It was a pleasure doing the rental with him.Julie O.
Very simple start to finish. Cant get any betterCorey W.
The people were always friendly and helpful whenever I had to stop by the facility.CHRISTOPHER T. | Expérience générale
He was genuine and friendly. The whole prihect went smoothly ans I appreciate UHAUL.Jan M.
None. Mr.Terry was great.chelsea G.
Le client n'a pas laissé de commentaire.Audrey Y. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher T.
Le client n'a pas laissé de commentaire.LATRICE H.
I have felt like i was treated like family by Terry, Bridgit, and Thor. Of the several storage companies that i have used over the past 40 years, i feel that this facility and the people running it to be the best experience that i have had with any in the business. I will gladly refer them. And when i needed a truck and trailer last year they were there to help on that as well. Many thanks to Papago U-HAUL.Robert A. | Expérience générale
Le client n'a pas laissé de commentaire.FRED G.
Would prefer 24 hr Access to get in only because I’m a night owl, but everything and service was great.james h. | Expérience générale
Best ever thanks teamRUBEN B.
Nothing.ANNA MARIE W.
Terry is friendly, helpful, and very professional. He is a real bonus to your company.Mark S. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM P. | Premières impressions
Le client n'a pas laissé de commentaire.SAIDI S.
Staff is exceptional, goes out of their way to make sure all is fantastic!James H. | Expérience générale
Staff were friendly and helpful!Jack S. | Expérience générale
Le client n'a pas laissé de commentaire.Lesley V. | Premières impressions
The staff is super friendly and very helpful!!Mike M. | Expérience générale
The people at this location were wonderful. Answered all my questions and made sure I was taken care of.Patricia H.
Everyone went above and beyond to help us! We are a non-profit that helps military families. I reached out to U-Haul requesting self-storage for two months. I hoped to get a good deal on the unit. I was amazed when I learned they were offering it to us complimentary for the first month. That was completely unexpected! I have personally used the U-Haul services before, this experience makes me proud to have supported U-Haul and determined to anytime the need arises in the future.Christina W. | Premières impressions
Le client n'a pas laissé de commentaire.Brian W. | Premières impressions
The guys there are always friendly, professional, knowledgeable. It's a pleasure to meet with them.BRENT L. | Premières impressions
The customer service was awesome. They tried their best to get me with the truck fast as possible. Would recommend.Michelle P.
Le client n'a pas laissé de commentaire.Daniel H.
Le client n'a pas laissé de commentaire.GIOVANNA B. | Expérience générale
Le client n'a pas laissé de commentaire.Alejandro H. | Expérience générale
Terry, bridgett and the rest of his team are the best! Super friendly and helpful. Out of any u-haul I've rented from this is by far the best. Customer service is above and beyond excellent and they made me feel very welcomed and part of the u haul family. Definitely a 10 out of 10 and will be recommending to anyone needing their services!Maiko J. | Expérience générale
Le client n'a pas laissé de commentaire.Marilyn D. | Premières impressions
NonWalter C. | Premières impressions
The employee that helped me, Thor, was amazingly helpful and very friendly. He went above and beyond to help us with all of our needs. Moving and finding storage is stressful, but Thor made it much easier! He was great!!KELLI V. | Premières impressions
Excelente servicio. El Gerente y su asistente estan siempre dispuestos a ayudar.sylvia d. | Premières impressions
Both of the people who helped me were more than helpful and friendly .kirk h. | Premières impressions
Thor, is a great employee he went out of his way to help me. I wasn't sure of the storage I needed. After, telling him what I required he was able to get me the unit that fit my needs.Quentess S. | Premières impressions
Le client n'a pas laissé de commentaire.Gina H. | Expérience générale
Le client n'a pas laissé de commentaire.Erin R. | Expérience générale
Always treated like i was family. They keep the facility in tip-top shape.Robert A. | Premières impressions
Honestly have used 5 different storage places the past 6-7 years in the valley and this was by far the best experience. Staff is extremely friendly and helpful. Recommend to anyone looking for storage in the area and would come back.Colton B. | Expérience générale
Le client n'a pas laissé de commentaire.Stephon A.
Great people, and great to do business with! I will miss not being there.Geoffrey M. | Expérience générale
Terry and his team at 4950 E McDowell Rd are always a pleasure to work with. Smart professional and friendly.ELDON DRUE B. | Premières impressions
These guys went 'over the top' to service me ! They were 'proactive active' and really met my needs. You won't be disappointed when using this location !Chuck pella M. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer P.
Thor is the best uhaul rep I have ever worked with. I reserved online but I came in the day before renting to pick up boxes and he was so friendly, funny, and ACTUALLY HELPFUL. He deserves a raise.AMANDA S.
Very friendly staffRebecca H. | Expérience générale
Le client n'a pas laissé de commentaire.erika h. | Expérience générale
The staff and customer service at this storage unit is incredible. I inherited this unit from someone else, and it wasn't close to my house. However, I kept it because of the staff. They are irreplaceable and I know I wouldn't be able to find another place that would compare.LACENIA E C. | Expérience générale
The customer service agent was very courteous and helpful. The computer was acting up and she stayed the course, got me checked in and explained and showed me where my unit was.ronald r. | Premières impressions
Friendly, professional and excellent service!GREGG C.
They’re the best!!!!Valerie G. | Premières impressions
Some of the best customer service I've ever had. Also willing to go above and beyond.Kevyn P S. | Expérience générale
Great staff....very accommodating and pleasant to work with.James H. | Premières impressions
Manager terry and staff are AWESOME!!Maiko J. | Premières impressions
Le client n'a pas laissé de commentaire.Mike S. | Premières impressions
The office staff so wonderful, Bridgette, Thor,Terry..amazingROSEBELLE R. | Premières impressions
Le client n'a pas laissé de commentaire.James H. | Expérience générale
Great experience Thor always being super helpful and great guyMAURICIO S. | Expérience générale
Terry is so great and helpful. Really cares about his location and the customers. Made my short rental experience really good. Would recommend to anyone to rent here above others.Sharon "Elizabeth" H. | Expérience générale
The Facility was maintained and accessible every time I needed to go in. Staff was very friendly and helpful - always smiling and welcoming. I would definitely rent here again!Amanda H. | Expérience générale
No improvements necessary. The gentleman that assisted me clearly had plenty of experience and was clear and concise. Glad I came to this location!MARK M.
Le client n'a pas laissé de commentaire.GIOVANNA B.
Thor helped me and he was amazing, friendly, aware of the human side and helpful even though he was the only one working at the time great experience.MAURICIO S. | Premières impressions
The staff is wonderful, very helpful !Debra T. | Premières impressions
Very friendly, easy to work with.Jarrod C. | Premières impressions
Le client n'a pas laissé de commentaire.TIFFANY M. | Expérience générale
Terry and Brigid were so welcoming and friendly. They helped to reduce what was a stressful move. They were both very hospitable and kind. We recommend this storage facility highly.Denise F. | Premières impressions
Everyone at that location was professional and beyond helpful! Can't beat uhaul prices!!!! I will definitely let my friends and family know. Thank you !!!MARIA A.
Terry is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Diane G. | Expérience générale
The staff here are unbelievably helpful and friendly! 11/10 would recommend!DAMERON F. | Expérience générale
The female staff was super professional.LYNDA U.
friendly, organized and knowledgeable staff.MYRON J.
Le client n'a pas laissé de commentaire.Donald C. | Expérience générale
The front lady was super super great with customer service,love her vibe,very helpful and patientBlanca G. | Premières impressions
I was very upset in how my items were packed and shipped. Several items were scratched; boxed were ripped and some damp.Sadi F.
Le client n'a pas laissé de commentaire.TIFFANY M.
Le client n'a pas laissé de commentaire.Michelle W. | Expérience générale
The staff was friendly, helpful, just great people all around!Alicia M. | Expérience générale
I've had a storage room at the Papago Park facility for several years, and have had in-person and telephonic contact with both Terry and Thor. They have been unfailingly helpful, professional, and committed to providing outstanding support. I was there yesterday working with Thor and opening up a new storage room in the "climate-controlled wing" and exploring other options. A positive experience, and I was very appreciative and pleased with Thor's suggestions. I spoke with Terry today, and he was equally constructive and cooperative. My hat's off to them both, and they get my highest and strongest endorsement.JEFFREY R. | Premières impressions
Thanks so much for your hospitality!!!Richard A.
Great group of people at this location. If I need storage in the future, this will be my go-to place.christopher b. | Expérience générale
The truck had damage on it when I got it and they tried to blame me for itMICHAEL R.
all is ok ThanksJOAQUIN G.
Was politely greeted as I entered office. Staff was attending to other customers, so I patiently waited. Very pleasant rental experience.BILLY H.
Super super super nice staff. Worth leaving a review for. Thank u guys. ðŸ¥°ERICKA J.
Nothing the staff were very efficient and very respectful and just the best overallPatrick W.
Le client n'a pas laissé de commentaire.TATIANA P. | Expérience générale
Le client n'a pas laissé de commentaire.stephanie R.
Terry, Thor, and Bridget (sorry if I spelled that incorrectly, love) were absolutely the most fun and professional Uhaul representatives I have ever had the pleasure of renting from. My reservations were riddled with issues at the fault of the phone reps but these folks took care of EVERYTHING. They were able and willing to work with me to get me into the best unit for me and treated me like family the entire time I rented the unit. Terry helped me get in a rental van last minute with all smiles and was so kind and helpful when I was moving out. Huge kudos to Terry for going above and beyond when I was caught in a dust/thunder/rain storm! He helped me get out safely and got drenched in the process. Thank you guys so so much! I can't wait to rent here again :]CAITY M.
The staff at U-Haul Went above and beyond to make sure that all my expectations and needs were met .they were very friendly and courteous and acted more like friends then somebody that did business with you. definitely recommend!ken m. | Expérience générale
Thor was amazing. I was in a time crunch and he did everything he could to accommodate me. Excellent customer service...... EXTREMELY SATISFIED!laura s. | Premières impressions
Le client n'a pas laissé de commentaire.SAMUEL J.
Horrible service!DANIEL R.
Le client n'a pas laissé de commentaire.Quila P.
Brigid & another employee were really nice & friendly, they were able to help me. God Bless Them. He was really funny.GABRIELA R.
The van I rented was in really good condition. The employees (Thor, Brigit, and Terry) were very polite and helpful. It was a very pleasant experience.BILLY H.
Le client n'a pas laissé de commentaire.lisa d. | Premières impressions
Nothing was easy transistonSTEPHANIE W.
I signed up to pick up my van via my phone, but the process was difficult and slow and I ended up going inside. The employee was very nice and apologetic even though it wasn't his fault. He apologized again for the delay (35 minutes) when I returned the van. Next time I'll just go inside and not try to do it remotely.Marcia B.
Le client n'a pas laissé de commentaire.DAVID B.
The resident Mngr. has always came off as always habing to control every aspect each time O bisit the facillity. He was real bad in the past, and doesnt seem to have vhangedich,from what I'm deeing anyways.Robert H. | Premières impressions
Amazing staff!!! They make you feel at home, and they’re always helpful in anything I need.irving g. | Premières impressions
Excellent customer serviceDorcas N. | Online Move In
Le client n'a pas laissé de commentaire.Kristine F. | Premières impressions
Great staff therejames p. | Premières impressions
Thor is the best!Mike K. | Premières impressions
Best Customer Service! All the staff is amazing and very helpful. I highly recommend this Uhaul storage location to everyone!cynthia d. | Premières impressions
The staff was excellent I do appreciate the great customer service was able to move in my storage and also rent a van very easy.Leslie G. | Premières impressions
Thor and Terry truly went above and beyond to help us! I will recommend them to anyone!Leah K. | Premières impressions
Very friendly, humble and kind stafffrancine d. | Premières impressions
Best experience I've had with a storage/moving place - even helped me move some stuff into my unit!Adam F. | Réservation
Thir Schrek n Terry are AWESOME KUDOS to them all customer service superb EXCELLENT setANGEL J. | Réservation
The gentleman I interacted with was very pleasant, helpful, and friendly. Moving and storing items is very stressful and I was exhausted from the move. I really appreciated his chipper attitude!Rachael B. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!