I was greeted as soon as the door opened, he looked up my reservation, did some typing and I had the keys in less than 5 minutes. Another driver listed on the contract dropped the truck off and they did the walk around inspection and they said it was quick and painless. One of the best experiences I've had as a customer anywhere in quite a long time! Quick and so easy. Thanks!Katilynn A.
Customer Reviews for U-Haul Moving & Storage at Peach Street Marketplace
Pour nous contacter
Erie, PA 16509
(Across from Aldi and next to Cracker Barrel)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Annisha S.
They tried charging me a Gas fee saying gauge was not at level recorded on pickup. I had photo of pickup and drop off, gauge in EXACT same amount. They did NOT charge $25 once I showed them the photos.DEBRA S.
Bruce, the manager, was most helpful. Some of his staff was new but they did not hesitate to ask for help when they had questions. The facility was immaculate including the storage units.KEVIN D.
Le client n'a pas laissé de commentaire.Karen S.
Le client n'a pas laissé de commentaire.George W.
Le client n'a pas laissé de commentaire.Charles M.
Le client n'a pas laissé de commentaire.ronald T.
Nothing to complain aboutGREGORY M.
Le client n'a pas laissé de commentaire.Ricardo G.
The gentleman who helped me was awesome. Smoothest experience at a UHaul location to date.Aaron R.
Le client n'a pas laissé de commentaire.Miriam M.
Too much disinfectant cleaner (perhaps febreeze) used, the smell was overpowering.Gregg R.
Everything was great!James S.
This worked out perfectly for our cross country move. We had boxed everything and utilized one U-Box. The helpers we hired thru U-haul both loading and unloading were excellent. The Box arrived about a week early....everything was intact! We would definitely use this service again!GEORGE A.
I would definitely use this storage location again and have already recommended it to a few of my friends!JOSEPH S. | Expérience générale
Le client n'a pas laissé de commentaire.Ernest G.
The gentleman operating the business is very knowledgeable and very pleasant to work withTODD P. | Premières impressions
Le client n'a pas laissé de commentaire.Qwaneile J.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Tyler B.
Nothing to improve- great staff and service !Tracy Z.
Very friendly.nice clean locationTimothy F.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.DeWayne H.
Le client n'a pas laissé de commentaire.Kim Z.
Nothing. Everything was perfect.Leroy M.
Wish I could remember her name but she was exceptional nice and helpful at Downs drive Erie Pa a Tuesday morning March 8thCatherine G. | Premières impressions
I had reserved a truck for 2 days online and they told me at the location that it was not available for the 2 days I had reserved for. Horrible customer service, they wouldn't honor my reservation until I agreed that I would only take it for the one day and called the 800 number to get it fixed.KIMBERLY H.
Le client n'a pas laissé de commentaire.Jacqueline D.
Everything was great.Gregory A.
Bruce was awesome! Super polite, personable, and a great attitude.Joshua L.
Le client n'a pas laissé de commentaire.Brandi V.
Le client n'a pas laissé de commentaire.Brian a. | Premières impressions
Le client n'a pas laissé de commentaire.JULIANE S.
The only reason my rating wasn't an excellent is because when I cleaned out my unit well before the bill was next due, I was told there is no refund for u used time. So I paid my bill in good faith every month and didn't receive a good faith refund for unused unit charges.Brenda S. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.Thomas R.
Very clean and easy move-in. Couldn't have had a better experience.Katelyn M. | Premières impressions
Le client n'a pas laissé de commentaire.David W.
Great facility for truck rentals. Had no issues or problems with the staff or the truck. Great experience overall.JASON B.
Le client n'a pas laissé de commentaire.Lucy D. | Expérience générale
Clean user friendly facility. Excellent experience.ALAN G. | Expérience générale
The employees went over and above to ensure that the entire rental went smoothly even after I came down with Covid. Overall an excellent experience for me.Robert T.
Le client n'a pas laissé de commentaire.William L.
Le client n'a pas laissé de commentaire.Joseph J.
Le client n'a pas laissé de commentaire.Eric S.
Le client n'a pas laissé de commentaire.MENAHEM T.
The facility was always spotless, warm and convenient to get to.Michael G. | Expérience générale
Clean, no mildew odor.Kay K. | Premières impressions
Le client n'a pas laissé de commentaire.Carly T. | Online Move In
Le client n'a pas laissé de commentaire.BRENT E.
Le client n'a pas laissé de commentaire.Arthur B.
Le client n'a pas laissé de commentaire.Jennifer W.
The guys that helped us were so friendly and extremely helpful.Tammy H. | Premières impressions
Terrible service. Bad communication. Never again.KERRY M.
Le client n'a pas laissé de commentaire.corey w. | Premières impressions
Staff there is awesome.Joshua W. | Expérience générale
Le client n'a pas laissé de commentaire.HOWARDWILLIAM L. | Expérience générale
Le client n'a pas laissé de commentaire.HOWARDWILLIAM L. | Premières impressions
The streets were very wet all day and the tires turned out to be almost bald. We slipped and slid at practically every stop sign and red light, often with a line of traffic behind us. A bit nerve-wracking with a van full of new furnitureRONALD H.
When I delivered truck to location as promised, with truck cleaned out, everything just as to be per contract. employee came right out and checked everything over and all was good. I then find out I got charged $14 more for something when it was delivered.Steven R.
Le client n'a pas laissé de commentaire.JOHN S.
Le client n'a pas laissé de commentaire.Nicholas H.
Was fast and welcomingtanisha K.
Le client n'a pas laissé de commentaire.BRANDON H.
Very nice!JOSEPH S. | Premières impressions
Bruce is an outstanding manager and he went out of his way to help us as a family to accomplish our move. Your company has a real asset upon hiring a real professional...JAMES M.
Le client n'a pas laissé de commentaire.ANDREW S.
Le client n'a pas laissé de commentaire.Chris H.
Le client n'a pas laissé de commentaire.nick w. | Premières impressions
Le client n'a pas laissé de commentaire.Gloria P. | Premières impressions
I grade my first experience A+. No comment for improvement. Keep up the great work.JOHN T.
Please let me know when the electrical outlet is scheduled to be placed -thanks !Amy g. | Premières impressions
Uhaul changed my reservation on me three times. Then proceeded to give me a truck which I had to pay extra for.ASHLEY H.
Went very smooth.TAB M.
Le service a été excellent. Got my rental the day i called and was in and out very fast. Thanks alot for the great service.FREDERICK J.
Customer service is excellent!! ThanksJON B.
Le client n'a pas laissé de commentaire.John H.
Workers were extremely helpful one of them even help with unloading a heavy dresser.John H.
Everything went well and the rates were reasonable.Christopher K.
A top notch operation - ease of transactions made the burden of moving a little lighter.John R.
Staff were very courteous and helpful.FRANK K.
Le client n'a pas laissé de commentaire.Ellsworth T.
You are already the best Bruce at downs drFRANCISCO B.
Le client n'a pas laissé de commentaire.Frank K.
Le client n'a pas laissé de commentaire.Betty H.
Everyone at the store were nice and friendly. Whole experience was quick and easyPhilip R.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.Jason H.
Le client n'a pas laissé de commentaire.PAUL S.
Le service à la clientèle était génial.Phillip M.
I never received my receiptNicholas M.
Easy to return! Excellent signs posting where to return equipment with lots of room to turn into U-Haul location. They have a complete cleaning station set up, where you pull up and park. Attendant was friendly, knowledgeable and easy to work with after our long trip driving from Florida. If I lived in Erie, PA I would definitely use this company!Sandra S.
Good serviceJESSICA S.
All associates were great and very friendlyDan R.
Le client n'a pas laissé de commentaire.Eric D.
Le client n'a pas laissé de commentaire.Ernest G.
I had to drive out of state to get this uhaul and it was required I take it back to that location, when in the past I was able to return it to a location closer to me. So they got about an extra $50 from me because I HAD to take it back to that location and it's $0,99 on the mile. (Or so the woman on the phone said.) I would not recommend getting any from this location unless you live nearby it.Constance H.
Google map did not take us to the correct location. The storage facility needs a sign before you get there on the road indicating where they are located.JULIE W.
Le client n'a pas laissé de commentaire.TIMOTHY H.
Every one was very helping, I was impressive experience.JAVED I.
The only issue was that we were not allowed to unpack our vehicle past 10 pm.Timothy S.
Le client n'a pas laissé de commentaire.BRADLEY M.
Le client n'a pas laissé de commentaire.Stephen K.
One of the best Uhaul locations I have used. Hopefully they can get some more Auto Transports to rent.Paul O.
Still very unhappy with U-Haul keeping over $100 of my money,FLOYD M.
At checkout I was told I could add a driver online. I could not which caused me to be on hold for 2 hours to add someone. This delayed my move while we were trying to leave. I also did not get a promised $50 refund even though I specifically asked. It was not on my statement and the rental fee did not reflect what I was told over the phone. I did not get the size truck I ordered (at least I got a truck) which is a consistent issue with uhaul.Rozlyn C.
very accommodating and friendlyWilliam S.
Le client n'a pas laissé de commentaire.Wayne Z.
Nothing. Staff was excellent.Robert D.
Outstanding service and the truck ran well and was clean...Daniel M.
I can't think of anything. The value was excellent - the van worked well for our purposes. It was easy to check out and check in. I would rent from this U-Haul location again if and when I need a van.Thomas D.
Le client n'a pas laissé de commentaire.Suzanne A.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Kirk B.
Le client n'a pas laissé de commentaire.Eric E.
Excellent service à la clientèle.GROVER W.
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