To U-Haul: Do not promote the app until it is fully integrated with your front desk computer system. The van I tried to check out through the app was double booked by the front desk agent to a different customer! Additionally, keep a more up to date inventory list - multiple customers came in expecting to rent a van, but the location did not have any extra vans available. To other customers: I would recommend making a reservation at least a week in advance and going to the desk to talk to the agents to pick it up; the customer service representatives were excellent, and I appreciate all the hard work they did to fix the failures of the computer/ app system.Rowyn P.
Customer Reviews for U-Haul Moving & Storage at Pulaski Hwy
Pour nous contacter
Highlandtown, MD 21224
(Rt 40 & Kresson St Next to Pompeian Olive Oil Company)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.cHRISTOPHER B.
Great location - only issue was no A/C in our truck on a 97 degree day.Reagan H.
Le client n'a pas laissé de commentaire.Marvin J.
Upon my most recent rental. The store took 30 or more to find the keys to my 20' truck. Once keys was found the lock was broken. Truck needed a oil change and less than 30 % gas. I was told by associate I would be reduced in fees because of the inconvenience. I called the store upon the return time to only be on hold for a hour before someone assisting me. They transferred me to corporate and I was transferred over 12 times from billing to corporate to the store several times. Customer service had the store call me back however the associate who found the keys answered. Told me to return my vehicle by noon. And never given any direct assistance. And hung up. I will be calling corporate again. Moving is very timely and my time was waisted hope to not need this location sooner.TABITHA H.
Great service. the Rep happily answered all my questions, and helped me hook up the trailer. It was my first time driving a trailer but it was overall a positive experience that I would totally do again with uHaul next time I need to.Joshua F.
Facilities were old, but clean. It was great having the option to store my belongings for a month free with a one-way truck rental. The staff member who helped me at the Pulaski Hwy location, Lamont D., was friendly and communicated well. Check-out process went smoothly.Slu C.
The only problem was the truck smelled heavily of smoke. I know it's hard to control what people do in the truck, but it definitely irritated my lungs/my asthma. Otherwise, great experience!Chrissy C.
Check-in and check-out was quick great customer serviceJermal B.
Truck was dirty and the cab had several thing broken inside. Computer said we were running out of gas even after filling it up. The truck had no license plate on it. The roll-up back door was locked and had no key; we had to drive back to the pickup location to get it unlocked. No consideration from the location for the added mileage or time required to return to get it unlocked.corky C.
The UHaul person who assisted with the check-in was tremendously helpful. The app did not work.. he stepped in to assist and allow us to pick up the truck. Many grateful thanks.HENRIETTA K.
I think U-Haul is a great service and unlike any other sometimes I don't even need to move anything I might just need a ride to another state and I'm getting a hassle from rental car companies you guys make it easy U-Hauls already The Best of the Best and I don't think you guys need to change anything to stay great thank youAnthony C.
Le client n'a pas laissé de commentaire.Laura B.
The mobile app pickup experience simply did not work as it should. The keys were not in lock box. There were no morning blankets in the truck at pickup. The app did not allow be to upload pictures for check in or out procedures. The original truck had a check engine light so I couldn't get a read of odometer. Fortunately the staff helped me and took over where needed. However it was clear that if I needed the truck outside of store hours, 24/7 pickup wasn't realisticMartin C.
Nice workers all around. Thank you!Elliot G.
In Office computer work is bad.Khawaja T.
One issue was wet blankets, it would be better to check them before giving them to the customerHubert M.
The customer service was excellent the young lady and gentle man went above and beyond to help me I was very pleased think you I will be backANDRE C.
Le client n'a pas laissé de commentaire.Prisca O.
The General. Manager that work there is so rude to her customers. She does not need to be working thereNickcole J.
Le client n'a pas laissé de commentaire.Chris T.
Le client n'a pas laissé de commentaire.Alex R.
Le client n'a pas laissé de commentaire.Jennifer P.
Le client n'a pas laissé de commentaire.Katherine B.
Le client n'a pas laissé de commentaire.Aaron B.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.Hector D.
Le client n'a pas laissé de commentaire.leon H.
Le client n'a pas laissé de commentaire.Andrew S.
THE VEHICLE WAS ABSOLUTELY DIRTY. THE FLOORS HAD ARMORALL ON THEM MAKING THEM SLIPPERY. THE SERVICE GUY WAS HOSTILE WHEN I WAS SPEAKING TO THE CLERK ABOUT NO GAS IN THE VEHICLE WHEN I PULLED OFF THE LOT. THE SERVICE GUY ACTUALLY SAID IT'S MY JOB TO TELL HIM HE DIDN'T DO HIS JOB. HOW DO YOU SAY THERE IS NO GAS WHEN YOU DON'T REALIZE THERE'S NO GAS UNTIL YOU HIT THE HIGHWAY. ALSO THE TIRES AND STEERING ARE IN BAD CONDITION. RUDENESS WAS THE COIN OF THE REALM WITH YOUR SERVICE GUY.lorenzo E.
Ma my e your computer sister more reliable. The staff was excellent but they were handcuffed by your rental system on April 30th. Nobody could do anything efficiently. Many customers were upset; but, your team kept its cool and did the best they could with a very slow connection. The truck was spotless inside and out.Michael M.
Le client n'a pas laissé de commentaire.Ahern T.
After driving all over Maryland when my â€œreservationâ€ was canceled last minute without it being communicated to me, I arrived at this location and received attitude about being â€œlateâ€ when I was told by the 800 number to be there at 1200 pm, which I was. My whole experience with uhaul was atrocious.Mary G.
millage and gas were not accurate. unprofessional environment. misleading information and or lack of. poorly run. would not recommend to anyone. need to reevaluate staff and management selectionGILL C.
I booked a reservation online for 10am pick up as well as filled out all the paperwork and still had to wait in line for over a hourMonteal L.
Le client n'a pas laissé de commentaire.jacqueline K.
I MADE MY RESERVATION EVERITHIN ONLINEAND I CHOOSED 2 HOURS OF USE AND 3 MILLES, BUT WEN I WENT TO PICK UP THE TRUCK THEY CHANGED FOR MINIMUN 10 MIES BECAUSE THEY SAY ITS THE MINIMUN MY CONCERN IS IF TE IS TRUE WHY IS THE OPTIONS ONLINE TO CHOOSE FROM 1 MILE AND UP THAT MADE ME PAY MORE MONEY IF THAT IS TRUE SO BAD CHEATING CUSTOMERROAMEL C.
Le client n'a pas laissé de commentaire.XIAOGUANG S.
This is a rip off I had the vehicle 11/2 hours went 11 miles and it cost me $60 !!! That's ridiculous??Paige B.
Le client n'a pas laissé de commentaire.Matthew J.
Place was clean. Employees were friendly and efficient.Keven B.
Le client n'a pas laissé de commentaire.Epiphany M.
I was overchargedCourtnie B.
Would recommend to not contract with AK moving company as they cancelled on me several times after looking at recent reviews, they have done that to others recently too. It really impacted my move negatively.brittany B.
Le client n'a pas laissé de commentaire.Dustin M.
Le client n'a pas laissé de commentaire.BENJAMIN M.
All perfectMichael R.
Le client n'a pas laissé de commentaire.MaryJo C.
Le client n'a pas laissé de commentaire.Josh R.
Le client n'a pas laissé de commentaire.Nicholas B.
Le client n'a pas laissé de commentaire.jose O.
Le client n'a pas laissé de commentaire.kevin T.
Very friendly staff members that were very helpful. No recommendations.Kenneth C.
Le client n'a pas laissé de commentaire.Bobby C.
Le client n'a pas laissé de commentaire.Robert T.
Le client n'a pas laissé de commentaire.Kiana W.
Le client n'a pas laissé de commentaire.Michael F.
The location was busy. However, the young man that helped me was fantastic. He made certain that everything was taken care of. The lady working check in also seemed to be taking good care of the customers that she was helping. Great place!!!Robert N.
Absolutely no shocks in the truck. Would recommend notifying customers in some way that it's not safe to ride the truck if pregnant or have had a neck/back injury.Corrinn S.
Le client n'a pas laissé de commentaire.Tae Yun K. | Premières impressions
Le client n'a pas laissé de commentaire.Michael R.
Mistake will cost me over 300.00, equipment was not properly registered, the gas tank was on empty, the mileage was wrong. Management doesn't promptly get to customer's and I am just totally dissatisfied with my experience.Sakinah A.
All was wonderful thank you have a blessed day.BARBARA W.
Le client n'a pas laissé de commentaire.JoKeya S.
Nothing keep the good service up.Mary D.
Service at pick up was excellent and courteous. However, when I returned the truck I was told I was "good to go" and that they'd email me a receipt. It has been over 24 hrs and I have not received a receipt/confirmation of my charges.Hannah Z.
Sharon and her staff are amazing!! Always friendly and professional. And they always go out of their way to make sure my rental experience is perfect every time. And the office and Trucks are always clean and Smelling fresh.David B.
Le client n'a pas laissé de commentaire.Christa K.
I would still recommend this location to anyone. However they need to check some of their equipment as I had to switch vehicles at the beginning of the process.Alexis C.
Le client n'a pas laissé de commentaire.Latreisha B. | Expérience générale
Le client n'a pas laissé de commentaire.Damani S.
Nothing. Great 😊 Thank You 🙏🏼Jason S.
The office charged me for insurance even though I exclusively asked to not include it. Upon the return, when I saw this charge , I asked about added charge and the gentleman said. Well, too late you have already returned the van. Not the experience that I was hoping for.Mohammad A.
Sharon checked me in and she provided friendly service. ThanksSteven P.
I would not recommend renting from here because a $19,95 truck rental came out to a $72,7 charge! Outrageous... I had the truck for under 4 hours and only traveled maybe a total of 12 miles.Edward A.
All the staff were great!Lane D.
Le client n'a pas laissé de commentaire.Shawday H.
Le client n'a pas laissé de commentaire.Gavin B. | Expérience générale
Le client n'a pas laissé de commentaire.Bryan T.
My man Arsenio took such good care of me. He is the best!BRETT A.
Le client n'a pas laissé de commentaire.Kevin T.
Le client n'a pas laissé de commentaire.JOSE T.
Le client n'a pas laissé de commentaire.Linda S.
Le client n'a pas laissé de commentaire.Linda S.
Le client n'a pas laissé de commentaire.Steven F.
I'm okay with uhaul they goodMUHAMMAD Z. | Expérience générale
I put gas in the Uhaul before I dropped it off and still was charged for gasAnthony S.
Le client n'a pas laissé de commentaire.STEPHANIE G. | Expérience générale
Good service 👍MARSHA A.
No one answers phone or email. They checked me into a unit without my permission or presence two months before I had the unit reserved for 22 May 22. My credit card was charged without my permission thus essentially stealing and I intend to deny the charge. I have contacted U-Haul formally and an official letter of complaint has been filed on 7 Mar 22.Dixon H. | Premières impressions
Great customer experience.George C.
Le client n'a pas laissé de commentaire.Juanita J.
Le client n'a pas laissé de commentaire.denny s. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTOPHER E. | Premières impressions
The car dolly wasn't very good maintenance we have problems with the chain t o securities the car.LUZMARIA M.
The store manager Sharon Luette and the co-manager need to be retrained or better yet fired/replaced because the way they deal with customers complains/problems is very unprofessional. I rented a U-Haul on 02/16/2022 to 02/21/2022 they bill me for it. Then turn around and bill me again from 02/16/2022 to 02/24/2022 which double the price. After three days of trying catch up with the manager who signed off on the overbilling me, she had the nerve to be mean and nasty about it when i finally met up with her. Just like her co-manager whom I met the day before both brushed me off as if 819,63 is a joke or something. Long story short they are saying they only giving me back153,09 when then ow me 486,77 AND NO I DID NOT GET AN APOLOGY. Currently waiting for customer services to call me back its a 40â€"50-minute wait.DANIEL A.
When I wanted to get the key, local employees told me that car assigned to me by the app is down and I should ask the online support to assign me another car. I wrote that in the chat and it took forever until I got a response: "since you're there, you can ask them to help" I showed the local employees the one-line response, and they were like maybe you can find an "I cannot find this vehicle" button and use that to get a new vehicle. I showed them the app that I've already passed that step and I don't have that option anymore. They were like okay so you can wait because we're busy. I called the U-Haul phone number then because the chat was unresponsive. I was waiting for a customer service representative for a while until one of the local employees came and helped me to get a working vehicle.Hooman T.
Y'all charged me for a flat tire i didn't doSteven C.
the delivery personnel who drops off the Ubox to our apartment could have called during dropping off the Ubox, we would have known that it was already dropped off to our place.Madel S.
Le client n'a pas laissé de commentaire.LAURA B.
The agent that helped me was Awesome....at times helping two people at the same time knowledge and willingness to help with a since of humor was Great......but the App had issues up loading Drivers license.RENEE D.
Le client n'a pas laissé de commentaire.STEVEN F.
Lamar H. @ Store Location number 22 was very efficient, and professionally took Great Care of my rental needs..EARL H.
Le client n'a pas laissé de commentaire.kelly S.
Didn't get my receipt until 6 hours later. Could not find the keys I left with the employee who checked in the truck that dayâ€¦VINCENT P.
Ed was very helpful.mary L.
Le client n'a pas laissé de commentaire.Jamiah M. | Expérience générale
The two young gentlemen at the counter on Friday evening were very courteous and professional. One of them was especially very patient with showing me the door code process and took extra time to walk with me to the unit. He showed me how to use the ladder and even got the lock out of the unit for me. The customer service given to me was above and beyond exceptional! Hopefully this young man, with the nice brown locks will receive a promotion for being so professional.Ruth B. | Online Move In
Le client n'a pas laissé de commentaire.Janet A. | Premières impressions
The staff was exceptional at helping me out. Even when they didn't have an answer they went and got it and came through for me. Not one complaint here. Great team! Thanks again!Jennifer T. | Expérience générale
Le client n'a pas laissé de commentaire.ORIYOMI F. | Premières impressions
Le client n'a pas laissé de commentaire.Danielle R. | Premières impressions
Cari was very helpful showing me the storage container and was very courteous and informativewayne k. | Premières impressions
Le client n'a pas laissé de commentaire.ARIE W. | Premières impressions
Excellent service à la clientèlePaul B. | Premières impressions
Le client n'a pas laissé de commentaire.RONALD E. | Expérience générale
They do sex arrestment and bulling thereAMNER D. | Expérience générale
Le client n'a pas laissé de commentaire.Danyelle B. | Expérience générale
The person working the day we rented a storage space was courteous and polite, and answered all of my questions I asked and I was quite satisfied.Brenda J. | Premières impressions
I LOVE THIS UHAUL!!! I BEEN HERE FOR OVER 10 YEARS AND THE STAFF GETS BETTER AND BETTER THE SERVICE I RECEIVED ON FRIDAY WAS ABOVE AND BEYOND I WOULD LIKE TO THANK THE LADY FIRST FOR MY LOCK OUT!!! THANK YOU ❤️☺️❤️ FOR THE GENTLEMAN THAT GOT ME IN THANK YOU VERY MUCH FOR THE GENTLEMAN THAT MADE ME LAUGH SOOOO HARD WHEN I FIRST WALKED IN ABOUT MY WASHINGTON TEAM GEAR LOLOL AND THE TO THE YOUNG LADY I HAD SOOOO MUCH STUFF OUT INTO THE AISLE SHE DIDN'T GET UPSET SHE HAD TO STEP OVER STUFF AND FINALLY THE YOUNG MAN AT THE END OF MY DAY THERE THANK YOU VERY MUCH THANK YOU ALLLLLPHILESHIA T. | Premières impressions
Le client n'a pas laissé de commentaire.CYPRIAN J. | Expérience générale
The staff was amazing and very helpful. Everyone had a great attitude and gave fantastic service can't recommend them enough!Jennifer T. | Premières impressions
Le client n'a pas laissé de commentaire.SONJEY W. | Premières impressions
Le client n'a pas laissé de commentaire.TAKYRA B. | Expérience générale
Le client n'a pas laissé de commentaire.Keith g. | Expérience générale
Le client n'a pas laissé de commentaire.curtis c. | Expérience générale
My only issue while moving in before 10pm the doors wouldn’t open so I had to move in thru the after hours access doorshantera f. | Premières impressions
I had mouse droppings in my boxes I really really didn’t like that at all.donna m. | Expérience générale
Le client n'a pas laissé de commentaire.lizbenette a. | Expérience générale
Le client n'a pas laissé de commentaire.RONALD C. | Expérience générale
Le client n'a pas laissé de commentaire.SHIRA C. | Expérience générale
Le client n'a pas laissé de commentaire.sharon Y. | Premières impressions
Le client n'a pas laissé de commentaire.Ariel A. | Expérience générale
Le client n'a pas laissé de commentaire.COUNT B. | Premières impressions
I had a very horrible experience there. They booked me the wrong room and when I went back to clear up the error there were no other available rooms. This was after I was transferred to 3 different facilities.KERNAPINKY THERE W. | Premières impressions
Maceo, I believe his name was. Efficient, polite, courteous! I'm well pleased with the experience! Thanks!!!Edward K. | Premières impressions
Le client n'a pas laissé de commentaire.Wendell M. | Expérience générale
The lighting was offShinikki W. | Expérience générale
Le client n'a pas laissé de commentaire.Allison G. | Premières impressions
Le client n'a pas laissé de commentaire.Charlene H. | Premières impressions
Le client n'a pas laissé de commentaire.Tiasha S. | Online Move In
Le client n'a pas laissé de commentaire.Kyle R. | Premières impressions
Customer service was phenomenal, building is easy to access and secureFrancine J. | Premières impressions
Le client n'a pas laissé de commentaire.Stacy M. | Premières impressions
Le client n'a pas laissé de commentaire.Vernal M. | Expérience générale
Le client n'a pas laissé de commentaire.Sydney B. | Expérience générale
Doors are narrow and edged with metal. could not get items into the unit. Had to abandon the move in. Staff was helpful and friendlyJordan H. | Premières impressions
Le client n'a pas laissé de commentaire.James G. | Premières impressions
I was unable to contact the storage facility for multiple hours while en route. (Ask Uhaul customer service. They left 2 messages, and I spoke to more than 3 reps.)Hunter M. | Online Move In
The service was. ImpeccableDENISE C. | Expérience générale
Le client n'a pas laissé de commentaire.DEBORAH M. | Premières impressions
Not sure what's going on but moved my stuff out on may 1, 2021 got a call about 10 later stating they put a lock on my door and I would have to coming into the office and pick up a key and I will be charged accordingly which didn't make sense since I already had all my belongings out of the storage. This whole experience was just bad when I got to Maryland where I was supposed to get my original storage gave it away. I was accused of losing the U-Haul key which I had no idea what they was talkin about but once again there was a telephone call stating that they will be charged me for a uhaul key. Which I had because I was still renting the vanNicole S. | Expérience générale
Le client n'a pas laissé de commentaire.Samantha B. | Expérience générale
It was a pleasant experience.Tessa L. | Expérience générale
Le client n'a pas laissé de commentaire.ashley s. | Expérience générale
The people with the last key highway were great it was clean I could get into it anytime I wanted it and I would definitely definitely use it againJames P. | Expérience générale
Le client n'a pas laissé de commentaire.Brandon S. | Premières impressions
Staff are very helpful and polite.THERESA G. | Premières impressions
When I moved in I paid for the 24/7 access hours. There was no light hanging up in the back area where my storage locker was located. I could barely see what was in my storage locker during the day and couldn't see anything at night. The ceiling broke apart over my locker a month into my storage and ruined half of the items in my storage locker. I was partially replaced a couple months later but it was a patch job. Rat's got into my locker and defecated everywhere (There was nothing edible in my locker but I believe the locker next to me had something in it). The solution to all of this was somebody throwing a tarp, bucket and ladder over the top of my locker. I am absolutely disgusted with my experience at this facility. I paid for a locker that was not serviceable and the result was half of my property getting covered in rat poop, dust and ceiling debris. I emailed the manager about this (And got no response). I also confronted employees and him in person but nothing was immediately done to help me. None of the employees/the manager were rude but nothing was done to help me. Am I a customer or is uhaul just collecting my money every month for a service that I am no be rendered!!!!dallas B. | Expérience générale
Le client n'a pas laissé de commentaire.Carla S. | Premières impressions
Tasha and the other team members were really friendly and helpful.STEVE E. | Premières impressions
Le client n'a pas laissé de commentaire.Sean W. | Expérience générale
Le client n'a pas laissé de commentaire.falisha f. | Expérience générale
Le client n'a pas laissé de commentaire.falisha f. | Premières impressions
Very nice and professional staff. Thank you very muchFatima S. | Expérience générale
Everyone was great and had excellent knowledge and skills to help me get my work done. This place is amazing.Ian M. | Expérience générale
Le client n'a pas laissé de commentaire.LISA C. | Expérience générale
Le client n'a pas laissé de commentaire.Michelle D. | Expérience générale
The customer service slightly improved when the female manager was replaced by the current manager.NAtALIE C. | Expérience générale
There were rodent droppings everywherechristopher p. | Expérience générale
Since you asked, I'll tell you. Your employees are very friendly and helpful. They are fantastic. But the unit stinks and I felt gross whenever I went in there. That may just be the way it is everywhere, but I'll never want to put my belongings in storage again. The first time I went to retrieve my things, there was a glue trap right in front of the door with a wriggling mouse stuck in the glue, which I then had to dispose of myself, and I couldn't even locate a garbage can, so I had to carry it downstairs in the elevator to the bathroom where I knew there was a garbage can. Maybe that's just the way it has to be, and I'll just never use self-storage again. But I do want you to relate to your employees that I am grateful for their assistance.Jennifer H. | Expérience générale
I would like to shout out a huge Thanks to Cardel. He was very helpful.polite and professional. He made my experience delightful. I would definitely recommend this uhaul site to others. I had a lot going on that day and Cardel made everything easy for me, and explained everything I needed to know about renting a truck and storage as well. Thanks again Cardel Marvin B. | Premières impressions
Tenants should be able to pay bill at anytime online and not have to call.lisa g. | Expérience générale
From the vehicle not being ready on time, to not being empty, to bring charger for equipment that I NEVER received. UHAUL. Has been truly disappointing. I would not recommend to anyone moving or needing assistance.CHARLES S. | Expérience générale
I will never store my belongings at this Uhaul.It hv mices.I brought 1200 dollar mattress.I come back after 4 months. Mices every where.I had to throw everything away.Building is over 50 years old.I will never store nothing there again..Andre C. | Expérience générale
Good people to do business withKenneth T. | Expérience générale
Mice were a problem.Eric M. | Expérience générale
We loved the customer service part and for the most part they were accommodating and helpful but the storage facility itself was a bit old, infested with mice and I believe rats too! We had a lot of our cloth furniture bit through. Mattresses and couches were destroyed. Not to mention how unsanitary that is to have nice chewing your mattress and relieving themselves on there as well! My "like new" king mattress is now trash. Thank God I got the insurance!!!! I'm doing a claim today!James W. | Expérience générale
The facility hours are fine, they're open during prime hours of the day. Although, they advertise 24-hour access to your things, but in my experience even the after-hours access door locks up at 10pm; therefore, making your access code useless. Another big issue my wife and I experienced was mice/rats. It is advertised that your stuff is safe from chemical treatments that the facility has done to "maintain" their pest problem. Out of one week of going to my unit to move our belongings to our new home, three of those days in a row I saw multiple mice run from unit to unit on the third floor. Now, I'm in the United States Army, I've dealt with much worse conditions before, but if you're going to advertise you are managing your pest problems, I expect them to be managed better than what I experienced. Because of this facility, my wife and I had to disinfect every single item in our unit and throw many things away. This facility also almost ruined our $2000 bed. Again, some staff were very friendly and helpful, but the facility itself needs to be better maintained. It was a nice secure place for our belongings for the two and a half weeks it was there, but never again will I come to this place, or recommend it to anyone else. I prefer not to have more of my belongings ruined by mice/rats.Jonothan G. | Expérience générale
Le client n'a pas laissé de commentaire.James W. | Premières impressions
Facility is old and the floors make me feel nervous about fall through the floors.Nakoya K. | Expérience générale
Thanks for your servicePatricia w. | Premières impressions
Le client n'a pas laissé de commentaire.Buffy P. | Expérience générale
Very helpful Accommodating PleasantSheena B. | Premières impressions
The associates at this store were fantastic and very helpful and their customers service was excellent and and I will be using U-Haul again if I need too.ROSEMARY T. | Expérience générale
Realignment of Door latch is a constant problem, hence difficulty in locking my Uinit, without getting help from the Office.SASHA C. | Expérience générale
xSASHA C. | Premières impressions
Very helpful staff. Rodents had been in my storage which was frustrating.Katarina K. | Expérience générale
I was not there for a full month. I think some of my money should have been refunded. I was even there half of the month before I took my things out. I think I got scammed. UHaul takes your money .Victoria R. | Expérience générale
First mouth free a big helpKenneth T. | Premières impressions
Keep up the good work.PATRICIA W. | Expérience générale
Great job, everyone was very helpful. The return process was simple!! I really appreciated the process after a very long trip from Dallas to Baltimore. U-Haul thank you. Disabled Army VET.phil c. | Premières impressions
When i went to pick up my stuff from my storage there was Mouse dropping all over my stuff in my drawers in my clothes on top of my dresser tea stains from the mice was in my clothes the staff knowskevin r. | Expérience générale
Very friendly, professional and great at what they do.Dennis C. | Premières impressions
Great service. I would have like it more if I could have had 24hr access to my storage unit.Delaine S. | Expérience générale
Representatives were kind , friendly , very knowledgeable and extremely helpful in every aspect of the storage rental process. I was very pleased.Craig B. | Premières impressions
I had no problems with this site. It was fast and easy Great customer service. I just didn't enjoy the return truck process using my phone. It took me more then 10 mintues to finish the process.patricia b. | Expérience générale
I appreciate the fact that you guys made every accommodation as far as the truck and storage. In any event my couch was damaged due to long bolts hanging out the door which to me is unnecessarykebbeh j. | Premières impressions
The staff, especially Darnell, Sharon and the male manager, were friendly and very helpful to me. Facility was clean and I would recommend this location highly.Suzanne R. | Expérience générale
Mice made a nest in my kids mattress and a few bags of clothes that I have to replace now the storage unit I had on the first floor the side panels are coming apart where I can see in the next unitDwayne M. | Expérience générale
This u-haul branch is full service and has storage facilities. A great place for your moving needs.Steve P. | Expérience générale
Manager went above and beyond to help us. He truly made a tough situation better. He deserves a medal.edward C. | Expérience générale
You'll clerks were very helpful and they did their jobMaurice R. | Premières impressions
Will always recommend and use this facilityJeanine B. | Expérience générale
The clerk was so through, nice, and knew what she was talking about. Excellent customer service.Ava R. | Premières impressions
The are problem I had was mice. None got into my personal contains.lennel j. | Expérience générale
the facility was conveniently located close to home.Alan M. | Expérience générale
the staff were all very helpful, courteous, professional and pleasant!Michael I. | Premières impressions
Mice and dust is terrible. The receptionists don't always know what or how to do the job.MARY L. | Expérience générale
Customer Service has been and continue to be Exceptional.SASHA C. | Premières impressions
Although, I had to cancel my reservation the same day, the service was excellent. The manager and the employer were both extremely helpful to me at a desperate time! Geneen, DEgeneen m. | Premières impressions
The service at this facility is OUTSTANDING!!! I HIGHLY recommend it to everyone.Rose B. | Premières impressions
I really appreciate everything Uhaull have done for my family and me through all the year's. MerciKim D. | Expérience générale
Will use againAnthony W. | Expérience générale
Awesome service.JAMALA R. | Expérience générale
Why you ask. Because despite me calling the first time I got this email for some other customer and specifically advised you of such and asked that you not us my email address, you continue to do so.jamal m. | Premières impressions
Great place to storage stuff.STEVEN C. | Expérience générale
Very good customer serviceAnthony W. | Premières impressions
should be able to close account/order by phone or on-line if you can make the reservation/order online. Shouldn't be made to come in. I have moved away.David C. | Expérience générale
They were very helpful and made this chore much easier with their suggestions.ELIZABETH H. | Premières impressions
ThanksShehu A. | Expérience générale
Always pleased whenever I would frequent the facility.ALFRED O. | Expérience générale
It was the most worst feeling ever, because of being not clear about everything I will try not to ever use Uhaul again. Bad communication between the people in the storage and customers service.7MIRIAM P. | Expérience générale
Customer service was slow. They work Eric was poor and they were lazy. They could do a better job at explaining things.JALESSA D. | Expérience générale
Pure nightmare. And I was threatened. i haven't been able to store anything because I cannot get anyone of the workers to come outside and see why the door stays locked when the keypad accepts my codepatrick m. | Réservation
Customer service is key and this location fails in that area. Management is extremely unhelpful and unreasonable and most likely racist. I've commented on the bad management at this location before.Marie D. | Expérience générale
All good - no issues to report. Very painless.Robert B. | Expérience générale
When we went to pick up our furniture and stuff from the storage facility there were mice feces on our totes. We had two open boxes in storage and a roach came out of the boxes. GROSS Leslie E. | Expérience générale
Very helpful.Wayne B. | Réservation
This place is invested with MICE!! I have mice droppings all throughout my child’s clothes & many other things!PORCHA S. | Expérience générale
Great place to store some stuff.Matthew H. | Expérience générale
There were mice faeces in one of my u box when I picked them up. I couldn't acces the monthly rent information online or anywhere. The cost was more than I expected.Zixin X. | Expérience générale
Lots of mice poops on my furniture. I dont think the place is well maintained. Also, why they painted over the hinges that open the door.???? I was nearly not able to open the door.Ed B. | Expérience générale
The place and safe and clean. Staff is very helpful and friendly.Thitipong T. | Expérience générale
The associate that I spoke with on the phone said that my U Box would be available on the 13th, when we got there it was not ready but the lady at the desk went and set it all up for us herself.Cory M. | Expérience générale
The costumer service was outstanding!!! I had to change a couple of things like the size of the storage room and my uhaul truck drop off location and both the ladies were very niice helpf about it!!!Michelle D. | Réservation
Move went very well using the UBoxes once again. Highly recommended way to move, flexible and very cost effective.Cynthia S. | Expérience générale
It was a mess would Never send anyone thereshardae b. | Expérience générale
Great experienceLana A. | Réservation
Employees are very helpful and friendly. Vehicle check-in was fast and getting a storage room was easy. Thanks you.Edward B. | Réservation
(RAT'S) ATE THE CORD TO MY BLUETOOTH SPEAKER, WOULD HAVE BEEN NICE IF THEY WOULD ADVISE CUSTOMERS PRIOR TO MOVING THERE BELONGINGS IN THAT THEY ARE INFESTED WITH RATS.zonda s. | Expérience générale
Working with U-box was a terrible experience. My box was 6 days late and there was no communication from U-haul. I was never able to get through to the u-box customer service line.Janine A. | Expérience générale
Need to prorate storage fees.John a C. | Expérience générale
Very helpful staff. We have never used a storage unit before,so we didn't know what to expect. We were very pleased with the security, and cleanliness. This facility only has inside storage.Keith N. | Expérience générale
-You should be able to utilize the larger doors after hours, since you pay additionally for that feature. -Can NEVER get anyone to answer the phone.kaitlyn w. | Expérience générale
Great!Nathan K. | Expérience générale
RJ was extremely helpful from beginning to end. He's an absolute asset to your organization and shows the ultimate customer service. I had a credit that wasn't posted properly, but eventually clearededina D. | Expérience générale
Mice ate up all my furniture and my truck was not at the location when it was time to move so they made me go get it from another location.Ryan R. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!