Évaluations des clients U-Haul Moving & Storage at Rainbow Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Rainbow Blvd

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Abigail R. le

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The uhaul worker asked my husband to check the back to make sure there was nothing in the uhaul and the uhaul worker drove the uhaul with my husband still in the back. My husband had to jump out of the back of the uhaul while the worker was driving it. It could have hurt or killed my husband.

Eddie W. le

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You guys are the best keep it up thanks

Glorise R. le

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Do the same inspection at the beginning like you did at the end.. not just check for scratches check lights and blinkers too.

Barbara O. le

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Awesome service

Paul S. le

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Exceeded my expectations. Very professional. Very fast.

MONICA V R. le

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Pleased. No improvement needed.

Tommy W. le

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Great service very respectful and helpful thank you again

Brynn M. le

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I was charged wrong for the second (and last) time I've used this company.

Casandra A. le

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Not much room for improvement. The kind lady who was working the desk on October 5th at 7am was absolutely amazing. Her customer service was impeccable and she was extremely helpful! (I apologize but I forgot her name).

Karen F. le

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Le client n'a pas laissé de commentaire.

Nikita D. le

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Le client n'a pas laissé de commentaire.

E G. le

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The parking is terrible if the lot is full there is nowhere to turn around forcing you to back out into a busy street. The staff did not have my vehicle ready for me at the time of my reservation, which had been changed twice in 24 hrs by U-haul.

Melody A. le

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The service provided to me by Nicole Galarneau was amazing! I wish I could have personally thanked her when I dropped off the Uhaul truck!

Ladawn K. le

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Le client n'a pas laissé de commentaire.

Alvin P. le

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Le client n'a pas laissé de commentaire.

Maribel B. le

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Le client n'a pas laissé de commentaire.

Tommy S. le

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Le client n'a pas laissé de commentaire.

Ricky S. le

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I was sent to Storage@Summerlin first, (where the website made me GPS verify that I was at this store for checkin) and waited 25 minutes only to be told that my truck reservation was moved to another store. Then I went to the other place which had a long line and waited an additional 30 minutes before the truck was given to me. I took my own photos of the odometer and fuel levels, when I returned the truck the agent claimed that they gave me a full tank when it was 7/8. I wonder how many people get charged for refuel because they claim the starting fuel was higher than it really was. Overall was a super frustrating experience and I will not be back.

Wayne S. le

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Tbis drop off was good, pick up was rerrible

KENNETH ALAN II C. le

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We would like to thank the staff at this location for all their help and going above and beyond.

Nashyelli C. le

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Got storage unit went back later to use it but still had the lock I couldn’t open it so wasted trip hope the lock is off today

John R. le

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Discuss the u haul contracts and double check That all equipment is in U haul that is ordered.

Racheal A. le

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Bigger parking lot

Judith B. le

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Keep being polite and helpful. Thanks :)

Valerie M. le

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I forgot the name of the lady manager but she was rude ... very unprofessional how ever the customer service Boy was Very good , delighting and professional

shalonda H. le

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Good

Ronald M. le

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IMPROVE YOUR COMMUNCATION DAILOGUE SKILLS WITH ONE ANOTHER LACK OF TALKING WITH EACH OTHER CREATES UNNESSARY ISSUES LIKE MINES.

Michael O. le

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Everything was great. Tyrone was awwsome!

Judith E. le

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Le client n'a pas laissé de commentaire.

Stephen M. le

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Jason and Tyrone were great.

Garrick B. le

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The customer service agent was lovely, made the check-In process for returning the vehicle very easy, we also had no issues explaining the situation and getting the Tow-Dolly we paid for but never received refunded back to us. Great location to work with.

Ridge F. le

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Le client n'a pas laissé de commentaire.

Billy G. le

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Trailer had a broken suspension. Safety chains were dragging the ground. Went to another UHaul to get another trailer.

Nicole E. le

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The only thing, I was given a 17 ft truck. The wheel alignment was really off. I called the store right away. I was told I would get a refund. I was also charged fees for extra days that I didn't have the truck. But they changed and fixed everything. But the 800 number customer service lady I spoke to, was really RUDE!!!

Eduardo L. le

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Everyone is very helpful and accommodating.

SAMUEL E. le

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N/a

Robert C. le

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Le client n'a pas laissé de commentaire.

WILLIAM F. le

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Le client n'a pas laissé de commentaire.

youlanda F. le

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I was pleasantly surprised by how clean and rodent free the storage was. I’d never seen that with a storage before and personally did not know it existed. The service/ staff was a pleasant experience.

Kristy H. le

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The lady was amazing she went out of her way for me

david m. le

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friendly and accommodating.

Linda A. le

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Clean and Secure place staff was very nice.

robin b. le

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Was very pleased with price unit and service

Cristina T. le

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I had the best experience with the service

deanna n. le

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Over a year and a half with my storage unit and not one time did I have a problem. Unexpected price increase but nothing too crazy. Workers were very nice every time I was in the office.

ROBERT F. le

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staff was always friendiy and courtieus, I never worried much about outside vandalizem.

kenneth b. le

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Everyone was so nice and pleasant to talk with and very helpful and accommodating. Thank you

Janeil T. le

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Thanks

robin b. le

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The process for getting a storage unit was easy and the price was great excellant service.

Katherine P. le

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Awesome

Diego S. le

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I had issues with next spaces' tenants parking their belongings into my space or parking vehicles and trailers so that they impeded moving in or moving out my travel trailer. Enforce site rules!!!

Steve F. le

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Really nice employees, made me feel at ease. Thank you!

John R. le

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Convenient location / a little difficult to get in and out of due to traffic

carter b. le

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The staff at that location are courteous, professional, & witty. They informed with all the details with precise articulation. I felt very comfortable. Give them a raise in salary! Lol....

Desiray C. le

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We were very happy with this unit very clean pest free temperature control was good. Only 4 stars due to price increase other than that I wouldn’t rent from anyone else for storage or moving truck.

Tamara F. le

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My experience was positive.

Jim R. le

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5 K all the way!

Amie P. le

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Did not feel as though my property was secure, especially after someone stealing belongings and tampering with my property.

christina M. le

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Excellent Service ! Fast Friendly and Professional!!! A+A+A+

Kelly W. le

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I was satisfied with the staff

CHUKWUMA O. le

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Nothing much to comment again.

michael c. le

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I really think the dumpster should be available. I get that people use it to dump their whole unit in it...watch them. Otherwise, thank you all for your generous help!

Gia H. le

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Thanks for your great service

Anthony W. le

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Thank you, I will be back

Philip Y. le

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Neisha and her team were all very competent, friendly and accomodating. The facility feels safe and clean and I have nothing but confidence when spending time and money at this facility.

Hector R. le

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All employees are extremely well versed in what customer service really means. Thanks

debbie r. le

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Amazing and friendly !!!!

pamela C. le

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We truly enjoyed our experience with U-Haul. The Coopers!!

patricia p. le

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Thank you!

nancy a. le

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By far, this has been the best moving experience I have had with UHaul. Personnel was so swift and helpful with everything. Will be choosing UHaul for future moves without a doubt.

Laura S. le

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Hansi A D. le

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the only problem I encountered was not enough parking in the front of the building. Otherwise my experience was excellent

ROGER BROOKS C. le

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Staff was fantastic!!!!

luz R. le

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Thank you very much for your kind and consideration. God bless.

heather s. le

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Very swift, polite, and helpful

DENICE H. le

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My unit was broken into from the next unit and Uhaul said they would be closing off the two units but did not . They could still reach over and take items from my unit.

Ruthann Z. le

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The staff was absolutely friendly & extremely helpful! This was extremely welcomed in an already high stress situation.

kenneth f. le

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The grounds and storage units were clean. I felt my stuff was safe!

shana d. le

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I only hated that you guys called so much when I was behind on my bill, sent letters and called my back up friend, way to much very embarrassing. I know I was behind no need to call them and let them

Christine E. le

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Staff was very professional and accommodating. When the information from the 800 Customer Line was not correct, the Staff accommodated my needs. Hats off! Moving is so stressful, it was nice :-)

dwayne b. le

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Great fast service had me in and out with a unit in kno time

carol h. le

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The employees that work at this facility are very helpful and professional

jenia t. le

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Good service

Neil S. le

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AOK

Hull M. le

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The staff at the Rainbow location in Las Vegas were excellent and very professional. The Los Angeles Vermont location was also very professional and knowledgeable.

John R. le

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Very efficient

LAJEANNE D. le

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very nice staff

valerie f. le

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Very good experience!!!

Sharon J. le

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It took forever for someone to be available to talk with me but once they were able the service was great

Rhonda V. le

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Staff at this location was very professional and courteous. Would definitely recommend them and use them again.

David V. le

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Total experience was great

alioht c. le

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Great knowledgeable and friendly staff. And affordable prices for the square footage you get. I would definitely recommend this facility.

MARGARITA B. le

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Everyone in the office at this location was always friendly and accommodating. I would recommend highly.

Regina S. le

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They messed up bad twice, it was a complete disaster someone needs too come in and train that whole staff been dealing with this storage over 10 years ,never ever again

Raymond P. le

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I will be back if I need to store if I need to and rent trucks when I need it , thanks

Eric B. le

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Local truck rentals could be more affordable. Daily rent is good , but mileage sucks.

ELISHA R. le

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EXCELLENT.

diana t. le

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The employs at this U-Haul storage facility were great! They showed me all the different sizes and I wasn’t sure which one I needed, they were very patient. They accommodate my needs and were helpful

randy j. le

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Great customer service and understanding.

Daniel P. le

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Unbelievable service, excellent workforce here, always courteous, ready to assist, and just a delight to talk too, very nice people!

Alina S. le

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The manager Neisha was very nice and always has a smile on her face when a customer walks in and always greet's them like they are part of the family.

loretta w. le

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the crew there was wonderful

Philip Y. le

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I reserved two 10'x30' units at Rainbow, but when I pulled up to unload my two 26' trucks, I was told they overbooked and only had one left for me. Issue was resolved with VIP compensation. Well done.

SARAH B. le

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n/a

KEATON R. le

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I had reserve a 5x10 and they gave it to someone else. They took 30 min to even come unlock the unit so we could see it. So we took our business elsewhere

brenda m. le

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Every staff member that worked with me was very friendly and professional. the unit was what we needed when we needed it. Rented a truck also 2 different times, were clean and helpful. Very happy,

KEN OR ROBERTA H. le

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Friendly staff.

glen s. le

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N/A

Kevin T. le

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ty

samantha d. le

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We were not able to move in to our home when planned. They made this part of our move so easy. The employees are smart, friendly, & accommodating. They had a smile & solution for everything. Thanks!

samson b. le

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Staff was excellent and very helpful in all areas and very polite

Alexandra S. le

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Very good service. Just wish when picking up a uhaul to move long distance. Staff should advise to read the insurance. I thought i would get compensated for my soaked matress and box springs, but no.

rick r. le

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Very safe & secure. Carts always available. I would use again

jesus a. le

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Exelent customer service and employees