Customer Reviews for U-Haul Moving & Storage at Rainbow Blvd

2393 évaluations

2450 N Rainbow Blvd   Las Vegas, NV 89108
(Smoke Ranch Rd)

(702) 645-7544

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(702) 645-7544

2450 N Rainbow Blvd
Las Vegas, NV 89108
(Smoke Ranch Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The associate was extremely helpful.

Tasheara G. 
Évaluation :
1

I rented 2 uhauls in the same week. One was at Smoke Ranch and Rainbow in Las Vegas, NV. That is who this review is for. The other(my usual uhaul of choice) is in Summmerlin Las Vegas, NV. They are always tops but this location at Smoke Ranch and Rainbow in Las Vegas is a nightmare. From rude employees to dirty vehicles I had to clean inside before using, to poor parking lot layout so bad that other customers were yelling at me because I had to do the job of cleaning the vehicle before leaving, which led to a traffic jam in the parking lot. There was what I hope was chocolate on the driver's seat, garbage in the cupholder and center console, the floors had mud in them everywhere. It was just bad all around. I will NEVER go to that location again. Had the one in Summerlin been available I'd have gone there as is usual but they had computer issues and were down for the day. If this review is for the Summerlin, Las Vegas location just flip all I rated and said, they are terrific all around.

ROBERT JOE H. 
Évaluation :
5

Nyesha Wilson deserves a raise for all that she does for that store and the Company.She has treated me like family for 4 yrs now.I won't rent a storage unit anywhere in the U.S unless it is with U-Haul.

Jim r.  |  Expérience générale 
Évaluation :
5

I was very pleased with the service.

Paulette F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward P. 
Évaluation :
5

naiesha was phenominal, she surley went above and beyond. daniel and the night shift was also great help.

ARMANDO Q. 
Évaluation :
5

Staff is very knowledgeable and friendly. I had my storage here for 2 1/2 years. I would highly recommend this store to my friend & family

Hwa S.  |  Expérience générale 
Évaluation :
5

My default browser froze when trying to take pictures. Need to specify or detect supported browser s. Fix was to reload page with chrome.

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Briana M.  |  Online Move In 
Évaluation :
5

The young lady behind the desk was very helpful and very friendly made it an easy experience. I would recommend this to anybody looking for a nice easy experience with friendly people.

Paulo M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony S. 
Évaluation :
1

Hire staff that are actually professional and know how to speak properly instead of talking like they're ghetto and never learned proper English. Very rude employee sounded like she hates her job. One of them was on their cellphone at time of pickup and wouldn't let me out the gate. They keep charging me I'm not sure for what. Also teach your employees to be informative about the rental agreements to their customers before charging them. Not everyone knows what in-town means.

Gabriela R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES DAVID V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER ANN B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Daniel B.  |  Expérience générale 
Évaluation :
1

I was first really disappointed when an employee said she would turn on my auto pay and then didn't did not follow through then causing several hours of my time to get things resolved. This place is very dirty! I brought it up with one of the girls and was given a list of excuses, including "The wind", the "renters next door" etc. None of which got anyone off their butts to actually clean the place up. There was actually bags of feces that were run over on the back that were there for at least a week. (It was not dog feces either. VERY disgusting) This is why I moved out and will not be recommending this Uhaul storage facility to anyone.

Monica B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

allen m.  |  Premières impressions 
Évaluation :
5

Very good service. Knowledgeable team.

Daniel P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE ELANE G. 
Évaluation :
5

Rien

Melissa S. 
Évaluation :
1

Full comments and letter of feelings sent to email of Neisha Cooper, manger of Rainbow facility

cynthia d.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAMIKA K. 
Évaluation :
3

While the staff was very helpful with an issue we had with the truck, our gas was marked lower than it was when we returned it and I was charged almost 13 $for 3 gallons.

Amanda C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH LYNN G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WENDY ANN B. 
Évaluation :
3

I was told a different amount for my daily rate over the phone then when I returned my truck it was double that amount. The guy that helped me was very rude and had an attitude. It was a little guy with purple hair. I understand the price not being up to him but he was extra rude for no reason.

Edwin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

goldberg k.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARC C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trinidad G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin E.  |  Premières impressions 
Évaluation :
1

Not good service, rude customer service

MOHAMMAD YASEEN P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CAMILLE E. 
Évaluation :
5

KEEP DOING WHAT YOU ARE DOING

MYRON F. 
Évaluation :
5

Everything and Everybody was Professional. Had a Great experience

JERROD M M. 
Évaluation :
5

Everyone made an effort to say hello. The front desk receptionist was friendly and inviting and very helpful. It's hard to find team members like that! Great job North Rainbow location. Exceeded my expectations!

Brian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABDIEL G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID RICHARD H. 
Évaluation :
1

My vehicle was stolen. None of the employees called the police to file a report! Terrible experience!

Sarkis K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KORIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

UTE T. 
Évaluation :
5

Everything was quick and easy. Thank you

Richard B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ndricim B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pablo B. 
Évaluation :
5

There was a lady and gentleman working and they both were amazing! I had a mobile check in issue and they fixed it fast. Made my whole moving experience so much better, thank you.

MICHAEL ANGELO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VERNA-MAY KUUAPUALEILANI TALIL F. 
Évaluation :
5

Always awesome folks.

LAJEANNE D. 
Évaluation :
2

I can't fully move in. I was given a unit with a damaged door that won't open. Was told they'll look into having it repaired. Meanwhile, I'm moving in a week and need a storage unit now. If it can't be repaired in the next day or two, I'll have to find a different location.

Robert M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

regina z.  |  Expérience générale 
Évaluation :
4

Truck needed some major repairs. But overall no complaints

Radiance B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMANTHA D D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERI MARIE W. 
Évaluation :
5

Fast service quick process little tricking with Entrance off its busy Street.

HENRY A. 
Évaluation :
5

Dog hair or cat hair were all over the seats which doesn't seemed to have be thoroughly cleaned.

JOSE ALEJANDRO G. 
Évaluation :
4

U-haul staff was patient and understanding great job!

CLINT ALLEN H. 
Évaluation :
5

Was over charged the supervisor corrected it but its taken a few days for me to get my refund returned to my account. Overall it was a excellent experience.

GRACIE PATRICE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUAYNE ALBERT H. 
Évaluation :
5

I had to move my son from SLC to Las Vegas. The whole rental experience was enjoyable. I had to keep the truck and trailer an additional three days with no issue. Plus the 30 days of free storage has been very helpful as well.

Boyd E.  |  Premières impressions 
Évaluation :
4

Van need oil change!

Gary F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary W.  |  Expérience générale 
Évaluation :
5

Great experience! Customer service representatives are always friendly and helpful.

DENISE L.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TERRI VIRIDIANA G.  |  Expérience générale 
Évaluation :
5

everything was nice great staff

SYLVESTER R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

regina z.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james b.  |  Expérience générale 
Évaluation :
4

I think they may have been a bit short on help as seemed way to busy. Having said that, the help they had were super nice.

JOHN FRANK C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CRAIG ROBERT D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELAINE MARIE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elaine B.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GEORGIA ANNETTE H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Fannie L.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES H. 
Évaluation :
5

Very pleased with facilities and staff.

Dennis A.  |  Expérience générale 
Évaluation :
5

Have equipment where reserved

JOHN THOMAS B. 
Évaluation :
5

Excellent customer service

LATASHA LATRIESS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin T. 
Évaluation :
2

Security gate kept breaking . This caused congestion with vehicles going in and out. Staff were not concerned about helping solve the congestion issue even after being asked. Could not find any garbage cans for desposal of small items. People just left water bottles and misc. on floor. Not usual experience for uhaul. I rent storage uhaul unit in Scottsdale and that is always emasculate with very professional staff.

Larry a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALARIE JE'NET W. 
Évaluation :
5

They were kind and understanding about the problems we had on the road.

Christine Q. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

REBECCA JEANNE M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TONYA RONETTE D. 
Évaluation :
5

Rear door open alarm came on every time we hit a bump. I mentioned it to the attendant. She acted like she knew and it was no big deal. Just annoying and concerning to us

TONI T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald Paul B. 
Évaluation :
5

I've returned equipment here 3 times and had a storage unit for 2 months. They've been consistently friendly, nice and helpful. Never a problem. Thanks!

Herman O. 
Évaluation :
5

Quick, efficient, and clean

GERIMAR DEON H. 
Évaluation :
5

Need to have garbage can available onsite.

Larry a.  |  Premières impressions 
Évaluation :
3

I can not remember the ladies name who was on shift at the time because is absolutely wonderful and great at her job. She told me she is the assistant manager. The genetalman, Stanley Hudson, was very nice and helpful. I won't even try to use the online reservation again because it took me half an hour to even get my u-haul and we just ended up having to do it in person anyway. That is the only reason I have giving this 3 stars

HAYLE RHEA W. 
Évaluation :
2

The car was dirty, the cup holder was sticky and there was 2 water bottles on the back of the passenger seat. Also the truck was not given with the amount of was that was said.

DAFNE PAOLA G. 
Évaluation :
5

The gentleman that checked me in was very informative and professional made my moving experience flawless

JEREMY SPENCER K. 
Évaluation :
5

Very helpful

Bill R. 
Évaluation :
5

None, great job!!!

JAMES E H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAMELA LYNN R. 
Évaluation :
4

Had trouble pulling in sometimes when people who were renting trucks would park in front of the entrance gate and card reader instead of in front of the exit gate where they SHOULD have been parked and where there's more room.

robert l.  |  Expérience générale 
Évaluation :
4

A seamless experience...had difficulty finding a parking space upon return for the 26 ft. Truck

KENNETH NATHANIEL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary W. 
Évaluation :
1

I paid for a utility dolly and it was not provided. When I bought the truck back and told the gentleman about my experience he didn't not try to make it right. I went inside and asked for a refund for my experience and I have yet to receive it. This is the worst location I have ever been to and I WILL NEVER COME BACK!!! I will tell everyone I know not to come to that location

Andrea J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Estela L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
5

Great service

Anna B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE A. 
Évaluation :
4

Service was great

Rogelio Z. 
Évaluation :
4

Service was great 👍

Rogelio Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick R. 
Évaluation :
4

They were nice but didn't have any knowledge about the truck.

Kandy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

javonique a.  |  Expérience générale 
Évaluation :
5

I was suppose to me my refund back to me when I dropped off my uhaul but they customer service that I spoke to on phone didn't thoroughly explain to to this place exactly how much money I get refunded

Alexis C. 
Évaluation :
5

The facility manager Neisha and her staff there at the Rainbow Storage were very nice and accommodating. She went above and beyond for me just right before she went in maternity leave. Merci

ANNA G.  |  Expérience générale 
Évaluation :
4

I traveled a little over four miles. 7,4 gallons of gas to fill the truck, which I was told to do. I got cheated, as they didn't make sure it was full when I took it out. Rip off!

Glen A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

MOLLY MAE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Florin D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RALPHJ R. 
Évaluation :
4

Everything was great. I think that time for the rental truck should start counting the minute you drive out of the parking lot

Cruz C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie B. 
Évaluation :
4

Everything was perfect. Service was great and uhaul overall experience was good. Only issue is that when its busy, there is no parking available. Parking area is very small and cramped and very difficult to get out. Which is why it was 4 instead of 5 stars. Regardless I would recommend this place to others.

Analia A. 
Évaluation :
5

The staff was incredible and very knowledgeable

Earl A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

carolyn b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tylynn d.  |  Expérience générale 
Évaluation :
5

Been renting units since 2006. I trust U-Haul.

SUZANNE R.  |  Premières impressions 
Évaluation :
5

Absolutely nothing. The agent was Awesome!!!! Thank you soo much.

Patrice J. 
Évaluation :
5

Wow I'm so grateful for the staff at the Rainbow location. Patience and professionalism. They have raised the bar...

NICHOLAS M. 
Évaluation :
5

Love the customer service provided! Just wish the parking space was bigger. But overall, great.

Lana B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
5

You guys wore great

Perla A. 
Évaluation :
3

They can be truthful. The pickup truck that I re Ted from them both times- odometer was counting 1 mile for every 3 blocks that I drove, meaning that either the odometer was rigged by the owner/ manager and they hoped I wouldn't notice it during this COVID-19 lockdown or the odometers on both pickup trucks were malfunctioning!!!! Which I don't believe. I told them about the problem and they told me to hat I was wrong and the trucks were operating normally. I've been a professional driver for 15 years and I know how far a mile is, and those 2 pickups did not even go half a mile when they registered a mile on the odometers meaning they may have been rigged!

BOBBY PETER F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Craig C. 
Évaluation :
5

Their facility was always clean and well maintained. Unlike many storage places that say climate controlled this one actually was. I would use them again. Also their prices were lower than everyone else I checked in the area

Gary H.  |  Expérience générale 
Évaluation :
2

Took almost an hour trying to get Checked in on moble app for receive the truck.

Jessica D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELICA R. 
Évaluation :
4

Nothing was wrong with the location or the people. But their uhaul.com/help is a joke.

Juanita G. 
Évaluation :
5

I like the practical and fast way that transportation is rented through the internet, very happy with your service

Luis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD LEE W. 
Évaluation :
5

We need a storage unit quickly. The moving company under estimated the truck size needed to move our belongings. We needed a unit that morning, during the moving process!! After calling another facility that had no vacancy, the staff member called the rainbow facility and they were able to accommodate us. The staff was very helpful in a very stressful situation. Merci.

debra m.  |  Expérience générale 
Évaluation :
5

This Uhaul Facility and the employees who work there are amazing! Any issues or concerns they handled it prompt. If i had any financial or unforseen financial issues they accommodated me to the fullest! Last but definitely not least is the amazing and compentent manager Neisha is the real MVP!

LaShaunda H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIRBY M.  |  Premières impressions 
Évaluation :
5

In regards to the overall moving experience I give it it extremely poor rating if I could give it a zero Stars I would I expect a response back from U-Haul. When I made my reservation for a truck and a tow dolly for my vehicle round trip I went 300 miles plus to get a tow dolly that should have been at the initial reservation site I was sent to two other locations for a total of 3 before I got my tow dolly and I was literally so far from the location I should have departed from that I lost a day and a half of travel time I spent far too much money to have been taken advantage of in this way. It was made possible by the location where I finally pick the tow dolly up that the tow dolly was affordable but I really need U-Haul to call me back at 541-862 0566 so that we can discuss an adjustment to the overall cost of my moving experience

Theresa M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BERNICE G.  |  Expérience générale 
Évaluation :
5

Each time I encountered a staff member they were always friendly, patient, and more than helpful. I did not have to visit my storage unit many times, however each time I did it was clean as well as a simple in and out process. Merci.

Kaitlin B.  |  Expérience générale 
Évaluation :
5

Nyesha at uhaul rainbow and smoke ranch always gives outstanding service with a smile!

katrina r.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenneth G.  |  Expérience générale 
Évaluation :
1

First, when checking into my storage, it took over 2,5 hours which was ridiculous!!! Everytime I would come to my storage unit, it was outside of the guaranteed temperature range. I would call the manager Neisha (as the guarantee sign said to do...) and she would answer the phone angry, and every time, she said the "AC people are supposed to be on their way." No sorry or anything or even reassurance that it is a priority to them. Horrible customer service. Save yourself the hassle and do not do storage or a uhaul from this location.

Heather S.  |  Expérience générale 
Évaluation :
5

All staff encountered were friendly, efficient and helpful. Easy experience.

Herman O.  |  Premières impressions 
Évaluation :
5

My favorite UHaul facility. Gets a ton of business because it is WELL MANAGED. Thank you, N. Rainbow UHaul!

Gary A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosemarie B.  |  Expérience générale 
Évaluation :
5

Great staff, great location!

taj h.  |  Expérience générale 
Évaluation :
5

Staff was great. Thank you

Darrell W.  |  Expérience générale 
Évaluation :
5

U-haul storage facility are very convenient I had no trouble at all, and on the mist of the pandemic the worked with me and allowed me to make arrangements to pay my fees at my convenience with no extra charge! Thanks U-haul. I'd definitely recommend them to anyone in need!

Eric L.  |  Expérience générale 
Évaluation :
5

Good people

Luis A.  |  Expérience générale 
Évaluation :
5

I have done business with a lot of different Uhaul facilities, and this one is the best managed and most helpful.

Gary A.  |  Premières impressions 
Évaluation :
5

Very nice employees and services.

Clarence S.  |  Premières impressions 
Évaluation :
4

It was very accessible and the staff was extremely kind.

ROBERT W.  |  Expérience générale 
Évaluation :
5

Professional and personable team.

Pilar P.  |  Expérience générale 
Évaluation :
4

The only thing I wasn't satisfied with was how the storage kept increasing. This is a horrible law in my opinion. Staff was great, especially the Supervisor at that Smoke Ranch location. They were all accommodating.

CYM LAJOY G.  |  Expérience générale 
Évaluation :
5

We have had this unit for a couple of years and never had an issue with the facility or staff. Staff is friendly and helpful. Well secured.

DOUGLAS NELSON B.  |  Expérience générale 
Évaluation :
5

I have done business with quite a few Uhaul moving centers, and this is the best one so far. Great staff and a nice facility.

Gary A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray D.  |  Expérience générale 
Évaluation :
5

It is to pricy for me now that I have no job cause of covid 19. Im just grateful I got my stuff back. The staff was always amazing.

Kristy H.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Rick R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Liudmila p.  |  Expérience générale 
Évaluation :
5

Polite and professional

Bob S.  |  Premières impressions 
Évaluation :
5

UHaul is a great company. Consistently customer oriented. Every experience with U haul has always been easy breezy. Accomadating all the way. Neisha at the Rainbow Uhaul rentals and storage in Las Vegas provided great management. In really appreciate her service.

Audrey E.  |  Expérience générale 
Évaluation :
1

I'm upset about your policy to keep my money after I move out of the storage unit. I just paid 89 $last week. I moved out on the 5th hoping to get a little bit of money back to help me with everything that's going on and you guys told me you were keeping it to kick rocks.

Sean M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MELINDA L.  |  Expérience générale 
Évaluation :
5

The staff was friendly, courteous and very professional. Niesha the manager was super nice and help me with everything I needed done.

sonny p.  |  Expérience générale 
Évaluation :
5

Neisha Cooper and office staff are great. If there were any problems I may have had, they were there to help. I would definitely recommend family and friends. I have no complaints. Keep up the good work, guys

barbara k.  |  Expérience générale 
Évaluation :
5

Clean, staff workers good

SHALONDA H.  |  Expérience générale 
Évaluation :
5

Very good and Professional

Hyla D.  |  Premières impressions 
Évaluation :
3

Lots of nails in drive ways and screws. In every uhaul I go to.

Nathan S.  |  Expérience générale 
Évaluation :
5

Thank you for everything you guys are the best

DALE R.  |  Expérience générale 
Évaluation :
5

Great business; very organized and efficient offing office and spaces are reasonably priced. I recommend

Jennifer A.  |  Online Move In 
Évaluation :
5

Great place and rates

Valerie B.  |  Expérience générale 
Évaluation :
5

friendly and courteous

Alfred F.  |  Premières impressions 
Évaluation :
1

Horrible service. I will never use uhaul again.

Jesse James H.  |  Expérience générale 
Évaluation :
1

I parked my RV in this place for 30 days, and a vagrant damaged my vehicle in that time. Nobody from U-Haul noticed anyone entering my unit and now I have thousands of dollars of damage. Do not go!

TIMOTHY M.  |  Expérience générale 
Évaluation :
4

Everyone was helpful!

christine n.  |  Expérience générale 
Évaluation :
5

The entire staff were professional, knowledgeable and helpful. Excellent storage experience.

Rodney R.  |  Expérience générale 
Évaluation :
4

QUALITY OF STORAGE WAS EXCELLENT AND SECURE. THE PRICE WAS VERY GOOD COMPARED TO COMPETITION. I AM VERY HAPPY WITH MY EXPERIENCE WITH UHAUL AND WILL USE THIS FACILITY IN THE FUTURE IF i NEED IT.

brent b.  |  Expérience générale 
Évaluation :
3

The representative could not find my reservation even after i confirmed the reservation only 3 days earlier. Representative did not offer the second month for free. I had to find out on my own.

TIMOTHY M.  |  Premières impressions 
Évaluation :
5

Neisha was the most professional through kind storage management I've ever done business with. She was wonderful you should promote this girl!

JULIE C.  |  Expérience générale 
Évaluation :
5

Excellent

Christina J.  |  Premières impressions 
Évaluation :
5

Very friendly Staff.

Trish K.  |  Expérience générale 
Évaluation :
5

Awesome service

Barbara O.  |  Premières impressions 
Évaluation :
5

Great service very respectful and helpful thank you again

Tommy W.  |  Expérience générale 
Évaluation :
5

We would like to thank the staff at this location for all their help and going above and beyond.

KENNETH ALAN II C.  |  Expérience générale 
Évaluation :
3

Got storage unit went back later to use it but still had the lock I couldn’t open it so wasted trip hope the lock is off today

Nashyelli C.  |  Premières impressions 
Évaluation :
5

Everyone is very helpful and accommodating.

Eduardo L.  |  Premières impressions 
Évaluation :
5

I was pleasantly surprised by how clean and rodent free the storage was. I'd never seen that with a storage before and personally did not know it existed. The service/ staff was a pleasant experience.

youlanda F.  |  Expérience générale 
Évaluation :
5

The lady was amazing she went out of her way for me

Kristy H.  |  Premières impressions 
Évaluation :
5

friendly and accommodating.

david m.  |  Premières impressions 
Évaluation :
5

Clean and Secure place staff was very nice.

Linda A.  |  Expérience générale 
Évaluation :
5

Was very pleased with price unit and service

robin b.  |  Expérience générale 
Évaluation :
5

I had the best experience with the service

Cristina T.  |  Expérience générale 
Évaluation :
5

Over a year and a half with my storage unit and not one time did I have a problem. Unexpected price increase but nothing too crazy. Workers were very nice every time I was in the office.

deanna n.  |  Expérience générale 
Évaluation :
4

staff was always friendiy and courtieus, I never worried much about outside vandalizem.

ROBERT F.  |  Expérience générale 
Évaluation :
5

Everyone was so nice and pleasant to talk with and very helpful and accommodating. Merci

kenneth b.  |  Premières impressions 
Évaluation :
4

Thanks

Janeil T.  |  Expérience générale 
Évaluation :
5

The process for getting a storage unit was easy and the price was great excellant service.

robin b.  |  Premières impressions 
Évaluation :
5

Awesome

Katherine P.  |  Expérience générale 
Évaluation :
3

I had issues with next spaces' tenants parking their belongings into my space or parking vehicles and trailers so that they impeded moving in or moving out my travel trailer. Enforce site rules!!!

Diego S.  |  Expérience générale 
Évaluation :
5

Really nice employees, made me feel at ease. Merci.

Steve F.  |  Premières impressions 
Évaluation :
5

Convenient location / a little difficult to get in and out of due to traffic

John R.  |  Expérience générale 
Évaluation :
5

The staff at that location are courteous, professional, & witty. They informed with all the details with precise articulation. I felt very comfortable. Give them a raise in salary! Lol....

carter b.  |  Premières impressions 
Évaluation :
4

We were very happy with this unit very clean pest free temperature control was good. Only 4 stars due to price increase other than that I wouldn't rent from anyone else for storage or moving truck.

Desiray C.  |  Expérience générale 
Évaluation :
5

My experience was positive.

Tamara F.  |  Expérience générale 
Évaluation :
5

5 K all the way!

Jim R.  |  Expérience générale 
Évaluation :
2

Did not feel as though my property was secure, especially after someone stealing belongings and tampering with my property.

Amie P.  |  Expérience générale 
Évaluation :
5

Excellent Service ! Fast Friendly and Professional!!! A+A+A+

christina M.  |  Premières impressions 
Évaluation :
5

I was satisfied with the staff

Kelly W.  |  Expérience générale 
Évaluation :
5

Nothing much to comment again.

CHUKWUMA O.  |  Expérience générale 
Évaluation :
5

I really think the dumpster should be available. I get that people use it to dump their whole unit in it...watch them. Otherwise, thank you all for your generous help!

michael c.  |  Expérience générale 
Évaluation :
5

Thanks for your great service

Gia H.  |  Expérience générale 
Évaluation :
4

Thank you, I will be back

Anthony W.  |  Expérience générale 
Évaluation :
5

Neisha and her team were all very competent, friendly and accomodating. The facility feels safe and clean and I have nothing but confidence when spending time and money at this facility.

Philip Y.  |  Expérience générale 
Évaluation :
5

All employees are extremely well versed in what customer service really means. Thanks

Hector R.  |  Expérience générale 
Évaluation :
5

Amazing and friendly !!!!

debbie r.  |  Premières impressions 
Évaluation :
5

We truly enjoyed our experience with U-Haul. The Coopers!!

pamela C.  |  Premières impressions 
Évaluation :
5

Merci.

patricia p.  |  Expérience générale 
Évaluation :
5

By far, this has been the best moving experience I have had with UHaul. Personnel was so swift and helpful with everything. Will be choosing UHaul for future moves without a doubt.

nancy a.  |  Expérience générale 
Évaluation :
5

.

Laura S.  |  Expérience générale 
Évaluation :
4

the only problem I encountered was not enough parking in the front of the building. Otherwise my experience was excellent

Hansi A D.  |  Expérience générale 
Évaluation :
5

Staff was fantastic!!!!

ROGER BROOKS C.  |  Expérience générale 
Évaluation :
5

Thank you very much for your kind and consideration. God bless.

luz R.  |  Expérience générale 
Évaluation :
5

Very swift, polite, and helpful

heather s.  |  Premières impressions 
Évaluation :
2

My unit was broken into from the next unit and Uhaul said they would be closing off the two units but did not . They could still reach over and take items from my unit.

DENICE H.  |  Expérience générale 
Évaluation :
5

The staff was absolutely friendly & extremely helpful! This was extremely welcomed in an already high stress situation.

Ruthann Z.  |  Expérience générale 
Évaluation :
5

The grounds and storage units were clean. I felt my stuff was safe!

kenneth f.  |  Expérience générale 
Évaluation :
5

I only hated that you guys called so much when I was behind on my bill, sent letters and called my back up friend, way to much very embarrassing. I know I was behind no need to call them and let them

shana d.  |  Expérience générale 
Évaluation :
5

Staff was very professional and accommodating. When the information from the 800 Customer Line was not correct, the Staff accommodated my needs. Hats off! Moving is so stressful, it was nice :-)

Christine E.  |  Expérience générale 
Évaluation :
5

Great fast service had me in and out with a unit in kno time

dwayne b.  |  Premières impressions 
Évaluation :
5

The employees that work at this facility are very helpful and professional

carol h.  |  Expérience générale 
Évaluation :
5

Good service

jenia t.  |  Premières impressions 
Évaluation :
4

AOK

Neil S.  |  Expérience générale 
Évaluation :
5

The staff at the Rainbow location in Las Vegas were excellent and very professional. The Los Angeles Vermont location was also very professional and knowledgeable.

Hull M.  |  Expérience générale 
Évaluation :
5

Very efficient

John R.  |  Expérience générale 
Évaluation :
5

very nice staff

LAJEANNE D.  |  Réservation 
Évaluation :
5

Very good experience!!!

valerie f.  |  Expérience générale 
Évaluation :
4

It took forever for someone to be available to talk with me but once they were able the service was great

Sharon J.  |  Réservation 
Évaluation :
5

Staff at this location was very professional and courteous. Would definitely recommend them and use them again.

Rhonda V.  |  Expérience générale 
Évaluation :
5

Total experience was great

David V.  |  Expérience générale 
Évaluation :
5

Great knowledgeable and friendly staff. And affordable prices for the square footage you get. I would definitely recommend this facility.

alioht c.  |  Expérience générale 
Évaluation :
5

Everyone in the office at this location was always friendly and accommodating. I would recommend highly.

MARGARITA B.  |  Expérience générale 
Évaluation :
1

They messed up bad twice, it was a complete disaster someone needs too come in and train that whole staff been dealing with this storage over 10 years ,never ever again

Regina S.  |  Expérience générale 
Évaluation :
5

I will be back if I need to store if I need to and rent trucks when I need it , thanks

Raymond P.  |  Expérience générale 
Évaluation :
4

Local truck rentals could be more affordable. Daily rent is good , but mileage sucks.

Eric B.  |  Expérience générale 
Évaluation :
5

EXCELLENT.

ELISHA R.  |  Réservation 
Évaluation :
5

The employs at this U-Haul storage facility were great! They showed me all the different sizes and I wasn't sure which one I needed, they were very patient. They accommodate my needs and were helpful

diana t.  |  Réservation 
Évaluation :
5

Great customer service and understanding.

randy j.  |  Expérience générale 
Évaluation :
5

Unbelievable service, excellent workforce here, always courteous, ready to assist, and just a delight to talk too, very nice people!

Daniel P.  |  Expérience générale 
Évaluation :
5

The manager Neisha was very nice and always has a smile on her face when a customer walks in and always greet's them like they are part of the family.

Alina S.  |  Réservation 
Évaluation :
5

the crew there was wonderful

loretta w.  |  Expérience générale 
Évaluation :
4

I reserved two 10'x30' units at Rainbow, but when I pulled up to unload my two 26' trucks, I was told they overbooked and only had one left for me. Issue was resolved with VIP compensation. Well done.

Philip Y.  |  Réservation 
Évaluation :
4

n/a

SARAH B.  |  Expérience générale 
Évaluation :
2

I had reserve a 5x10 and they gave it to someone else. They took 30 min to even come unlock the unit so we could see it. So we took our business elsewhere

KEATON R.  |  Expérience générale 
Évaluation :
5

Every staff member that worked with me was very friendly and professional. the unit was what we needed when we needed it. Rented a truck also 2 different times, were clean and helpful. Very happy,

brenda m.  |  Expérience générale 
Évaluation :
5

Personnel amical.

KEN OR ROBERTA H.  |  Expérience générale 
Évaluation :
5

S.O.

glen s.  |  Expérience générale 
Évaluation :
4

ty

Kevin T.  |  Expérience générale 
Évaluation :
5

We were not able to move in to our home when planned. They made this part of our move so easy. The employees are smart, friendly, & accommodating. They had a smile & solution for everything. Merci!

samantha d.  |  Expérience générale 
Évaluation :
5

Staff was excellent and very helpful in all areas and very polite

samson b.  |  Expérience générale 
Évaluation :
4

Very good service. Just wish when picking up a uhaul to move long distance. Staff should advise to read the insurance. I thought i would get compensated for my soaked matress and box springs, but no.

Alexandra S.  |  Expérience générale 
Évaluation :
5

Very safe & secure. Carts always available. I would use again

rick r.  |  Expérience générale 
Évaluation :
5

Exelent customer service and employees

jesus a.  |  Expérience générale 
Non reviews have been submitted for this location.

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