Exceptional customer service. I would definitely do business here again.craig J.
Customer Reviews for U-Haul Moving & Storage at Reid Park
Pour nous contacter
Tucson, AZ 85711
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Vanessa P.
Le client n'a pas laissé de commentaire.Sam E.
Walker was excellent. He set us up nicely and helped get our move going. Excellent staff.James K.
U-Haul reps are always helpful and ensure proper hook-up of trailer equipment. I like the consistency of using U-Haul, you know exactly what you're going to get and how it's going to perform.Randal K.
Le client n'a pas laissé de commentaire.HECTOR S.
I made my reservation online and completed the information to speed up the check in process. We were in & out with the trailer in tow in under 10 minutes. De l'excellent travail!Rick M.
Van smelled strongly of cigarette smoke. Staff was excellent.John B.
The respective location is one of the most well-stocked U-Hauls on the south and east side of Tucson. Timely and professional always.ISAIAH Y.
Le client n'a pas laissé de commentaire.Kathleen M.
Everyone is friendly and professional every time I've been in.Dan B.
Maybe not but equipment in the truck that was not ordered, I.E hand truck/pads. It took up valuable space in the cargo area and could not be removed with out being charged.Antonio G.
The trailer leaked hydraulic oil and left a large oil stain on my driveway. Also was very concerned that the brakes may not work right as I drove to Pinetop and back.Tom G.
Le client n'a pas laissé de commentaire.CELINA O.
Le client n'a pas laissé de commentaire.Olivia F.
Nothing much.your salesman was very nice and helpfulMARSHA B.
Le client n'a pas laissé de commentaire.Mike H.
The UHaul rep was very friendly and helpful.JORGE V.
Nice new truck, easy transaction beginning to endPatricia K.
Great service and flexibility!Charles C.
Le client n'a pas laissé de commentaire.Robert O.
Great customer experienceSERGIO A.
All employees were quick and attentive to details.Todd P.
Prices are just insane $200 dollars for 2 days with a truck wtf I mean is that normal if it is damn you guys have money fmlJose Alfredo S.
Over all perfect! Great service, very clean place, definitely will use this particular place in future if needed!Erika O.
Le client n'a pas laissé de commentaire.NANCY R.
Very good service and nice vehicles.Migdalia P.
Le client n'a pas laissé de commentaire.Janet B.
Le client n'a pas laissé de commentaire.FLOYD C.
Le client n'a pas laissé de commentaire.Jeremy S. | Expérience générale
Le client n'a pas laissé de commentaire.jacob C.
Le client n'a pas laissé de commentaire.kathy S.
Still need to see final bill and charges please..😁stacey S.
NICE TRUCK AND STAFFDean D.
Le client n'a pas laissé de commentaire.Matthew K.
Excellent service à la clientèle. Both gentlemen working really went above and beyondJanet B.
Le client n'a pas laissé de commentaire.Donald C.
Everything was findJIM P.
Le client n'a pas laissé de commentaire.Herman Z.
Great people thererosa J.
Perfect, thank you!KELLY F.
Le client n'a pas laissé de commentaire.Lorena A.
Le client n'a pas laissé de commentaire.Roxana M. | Expérience générale
Have the reserved vehicle available!!!!!! Unfortunately I reserved a pick up well in advance however there wasn't one for me so I got a 10' box truck instead. The previous customer not returning the truck is a U-Haul problem not my problem oh really you made it my problem! Rather than offering to send me to go to another location to get what I asked for one of your three employees should have gone and gotten one and had it at the site for me.Brandon M.
Le client n'a pas laissé de commentaire.Esteban T.
Le client n'a pas laissé de commentaire.michael J.
Le client n'a pas laissé de commentaire.Lawrence J.
Le client n'a pas laissé de commentaire.Eli B. | Expérience générale
Very smooth and friendly interaction.Matthew R.
Le client n'a pas laissé de commentaire.Jannette S.
Le client n'a pas laissé de commentaire.Mark C.
Le client n'a pas laissé de commentaire.Carlos M.
Le client n'a pas laissé de commentaire.Donna M.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Melissa C.
Everything was awesome set it up car transport and it also pick it up it's taking it just in case I need it longer and he's ever bring it back after hours.Amanda W.
Le client n'a pas laissé de commentaire.LINDA S.
We were told to fill the truck up with fuel and we didn't need tokyle T.
Super helpful, very organized.Mark H.
Was not much that needs improvement, they were very busyMichael V.
Le client n'a pas laissé de commentaire.Mirna S.
Le client n'a pas laissé de commentaire.Firas N. | Expérience générale
Le client n'a pas laissé de commentaire.Ann H. | Premières impressions
Gary was excellent in customer service, speedy check in and check out.Michael S.
Everything went smooth! Thank you!BRIDGETT D.
Spend a bit more time with each customer on the initial interaction and have all staff thoroughly cross trained and empowered to take care of the next customer.Nick T.
Le client n'a pas laissé de commentaire.Tyler G.
Friendly helpful. Job well done.William L.
Le client n'a pas laissé de commentaire.mariana E.
There is some disconnection between u-haul and the branch or dealer. You are given a storage unit for free but it was a bit hard for the branch to assign it because they didn't have a way to find you had been given the unit for free for the first month. The u-haul operator mentioned an specific size for the free unit but you are given a smaller one. I was able to put all my belongings but at the begining it was hard to communicate with them. After some communication, they were very friendly.Roxana M. | Premières impressions
Le client n'a pas laissé de commentaire.Roxana M.
Le client n'a pas laissé de commentaire.HEBERTO P.
Le client n'a pas laissé de commentaire.BRIDGETT D.
Le client n'a pas laissé de commentaire.FRANCES C.
Le client n'a pas laissé de commentaire.PATRICK W.
Le client n'a pas laissé de commentaire.MARIA A.
Jordan and all staff were great professional and helpful. Great staff and very helpful.jordan c. | Expérience générale
The reservation process was easy, the check in process was simple, and the staff were very friendly, informative, and helpful. Great experience!Michael H. | Premières impressions
Le client n'a pas laissé de commentaire.Clara R. | Expérience générale
We rented twice and on a third occasion I bought a dolly. I also stopped in 2 days early to tweak my time frame. It is possible that in my 6 visits I dealt with almost all the employees and I am confident you will experience pleasant and professional service. It was all so easy and I love this location! Thank you to a great team!KEVIN B.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.Nathaniel M. | Premières impressions
Le client n'a pas laissé de commentaire.stephanie s. | Premières impressions
Tony and Jordan were great. Spare carts very good. Convenient.WENDY F. | Premières impressions
Le client n'a pas laissé de commentaire.Nicklaus A.
Le client n'a pas laissé de commentaire.JEROME B.
Both gentlemen were very professional and proficient. Pick up and drop off was easy.JASON B.
The facility was bright and clean, the staff was nice. No need for improvementAngela S.
Super nice staff, always helpful.Kristel P. | Expérience générale
Nothing, I have rented from a few different locations and i prefer this locations because of the Great customer service!!!!JEREMY M.
Le client n'a pas laissé de commentaire.JOSEPH S.
No real interaction since drop off was at night. But it was a good experience. I would say that the call center staff really made the drop off much easier as the login was having issues and made it a positive experience despite that hiccup.ALEXIS M.
Le client n'a pas laissé de commentaire.GREGORY R.
Le client n'a pas laissé de commentaire.JASON C.
Le client n'a pas laissé de commentaire.PETER S.
Very friendly, helpful and efficient staff. Facility was very clean and comfortable. Would definitely return.DAVID H. | Expérience générale
Great Customer Service. I would refer this location to a friendANTHONY G.
Le client n'a pas laissé de commentaire.JASON M.
Best everSteffan W.
Le client n'a pas laissé de commentaire.KYRA T.
Le client n'a pas laissé de commentaire.Lorena A. | Premières impressions
Le client n'a pas laissé de commentaire.Nathan C.
Kind and professionalNANCY W.
More people answering the phone.JOSEPH J.
Le client n'a pas laissé de commentaire.jordan c. | Premières impressions
Handle your customer service the truck wouldn't turn on the next morning let alone start and I called got an airhead that had no clue what to do called back and no answerHARRY T.
Great crew, Great customer serviceCOREY S.
I have used U-haul before an was very satisfied with there service..christina m. | Premières impressions
Don't change anything!WILLIAM P.
Le client n'a pas laissé de commentaire.Roberta C. | Expérience générale
He interacts he’ll be interacting with the staff on several locations was excellent I would have to say job well doneDAVID P. | Premières impressions
Quick and friendly service, very clean facilities. Have rented a vehicle before at this U-Haul and was very pleased with quality of vehicle and service.DAVID H. | Premières impressions
Everything was great with the truck and the businessDARRYL P.
The customer service representatives at this location went above and beyond the normal expectations. These guys know what they are doing and they made my rental a fast pick up and return. I needed to use the truck I had rented an extra day and it was no problem. I will definitely call upon this location in the future. They even have affordable storage lockers! If you want a quick and easy place to rent a truck this U Haul facility is the place to go! Truck was exceptionally clean and dependable. All of the guys are professional and good looking!!DONNA C.
Very helpful peopleBOB M. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES L.
Le client n'a pas laissé de commentaire.Steffan W.
Le client n'a pas laissé de commentaire.CONNOR M.
Le client n'a pas laissé de commentaire.STEVE V.
Staff was very friendly and helpful. Quick and easy droppingSteffan W.
With every move I've always counted on Reid Park UHaul. They have the friendliest service and their vehicles always make the move go smoothly!TRACI S.
Le client n'a pas laissé de commentaire.Marissa d. | Expérience générale
Kyle was very helpful and made the process of renting a truck and storage unit very easy!Trish T. | Premières impressions
Le client n'a pas laissé de commentaire.Marisela M. | Expérience générale
This U-Haul was above and beyond excellent thank you very much for your service and I will in the future recommend anyone I know that wants to use a storage facility thank youvirginia m. | Expérience générale
Le client n'a pas laissé de commentaire.Anthony G. | Premières impressions
Well maintained. Sometimes discarded items were unsightly and unsanitary.Charles H. | Expérience générale
Unfortunately the one on Golf Links Road E was completely full but they called over when they saw there was only one available at the other storage close by for me. Moved from MN. So greatful for all the great service from the small doors not accepting my card being rectified the next morning to everyone's smile.Rebecca C. | Premières impressions
I would like to thank Rebecca for keeping the facility clean and be very helpful! Thank you Kyle for working with me!!!!Michele Marie M. | Expérience générale
Le client n'a pas laissé de commentaire.Jaclyn L. | Expérience générale
We were very pleased with this facility.Lynn R. | Expérience générale
Le client n'a pas laissé de commentaire.Peter S. | Expérience générale
i like wen day help me to get a storage i am so happy that day wear respect and to get a storage and good priceJesus E. | Premières impressions
Very friendly and helpful staff...very clean place and prices are affordable...I would highly recommend my friends and familyJuan F. | Premières impressions
Le client n'a pas laissé de commentaire.MALILA C. | Premières impressions
The individual that sold me the unit was extremely kind and helpful. Will recommendJason C. | Premières impressions
Le client n'a pas laissé de commentaire.Jamie W. | Premières impressions
Le client n'a pas laissé de commentaire.Rinaldo P. | Expérience générale
They were very friendly, helpful, and professional! Yes I would highly recommend them!Victoria F. | Expérience générale
The manager, Kyle, goes above and beyond!Lisa R. | Expérience générale
Le client n'a pas laissé de commentaire.Efrain M. | Premières impressions
The workers at this particular U-Haul facility were very kind and helpful. They went the extra mile to help.roxanne b. | Expérience générale
It was a great experiance with Uhaul and the staff during my move. I had to set my stuff for a month in storage. both the move in and out and truck rental went very smooth.brenda g. | Expérience générale
Your employee, Walker, is what gave your facility an excellent rating. If more employees were like him, places would receive high ratings.roxanne b. | Premières impressions
Le client n'a pas laissé de commentaire.FERNANDO R. | Expérience générale
Kyle and staff continue to be professional and courteous. Unless their location does not have the equipment needed, I'd be hard-presssd to rent anywhere else! Keep up the great work and excellent service!Carl W. | Expérience générale
I've always use U-Haul and always been a pleasure using them and never had any problems at all I appreciate there help all the time and wonderful serviceraul c. | Expérience générale
It was really quick and easy getting a storage unit. It was also the most affordable in town. Alfred V. | Premières impressions
Kyle was very friendly and helpful. The whole process was seamless and much easier than I had anticipated. Really appreciate it!Lauren W. | Premières impressions
Le client n'a pas laissé de commentaire.jennifer m. | Expérience générale
The staff is always so friendly and helpful we have had to change sizes of our storage unit for our various needs over the last couple of years and they have zero problem helping us get that done quickly.Richard S. | Premières impressions
Le client n'a pas laissé de commentaire.Shawn D. | Expérience générale
It is very nice to have workers on property that are constantly monitoring for unwanted activity on the premises. If I could offer any critiquing it would be about the sliding doors making the building too accessible to almost anyone. Individuals off the street would be able to see the donation section and walk in to browse. As far as the location, I have been sitting in my truck quietly in the parking lot and would see someone walk by several times and look in my vehicle and it made me wonder what could possibly happen if a customer was inside for too long and left their vehicle unattended. Also, at some point during my rental, a very expensive carpet shampooer and a vacuum were both taken from my unit, either while I was outside or in the restroom. The insurance company has a hefty deductible and is not very understanding about theft of items. Overall it was a very decent experience and the storage space was sufficient and very clean! Very professional staff.Nicholas P. | Expérience générale
Le client n'a pas laissé de commentaire.FERNANDO R. | Premières impressions
Thanks for great serviceArturo M. | Premières impressions
Good old-fashioned customer service, like it's supposed to be!Christopher L. | Premières impressions
Le client n'a pas laissé de commentaire.Derek W. | Expérience générale
Difficult to get someone on phone, expensive, people very attentive and nice.jerold l. | Expérience générale
I am impressed. It was so clean. I am living in 5 states and dealing with the home buyer backlog leaving us in limbo for a little. Tucson is disgusting wherever you go. So I have to say they did an amazing job. The employees were polite and helpful and once inside the building I felt safe and trusted my items would be secure. Doing anything in this area is scary due to the crime. Unloading at night is a gamble and I panicked that someone broke into one of my cars for the third time this year while unloading because the there is no fence around the unloading area, but everything that u-haul could control was excellent.stephanie t. | Premières impressions
Le client n'a pas laissé de commentaire.Gabriel M. | Premières impressions
I had use of this facility for two years. The personnel were always friendly and helpful. I stopped using this facility recently because I no longer needed a storage unit. I liked the fact that they had indoor units which I was able to acquire for my things. I would recommend this U-Haul Storage facility to anyone.Virginia S. | Expérience générale
Le client n'a pas laissé de commentaire.Michelle A. | Expérience générale
I was totally satisfied appreciate their servicesraul c. | Premières impressions
Le client n'a pas laissé de commentaire.Johnny M. | Expérience générale
Le client n'a pas laissé de commentaire.Heather D. | Expérience générale
Le client n'a pas laissé de commentaire.DONALD P. | Premières impressions
Le client n'a pas laissé de commentaire.Tami M. | Expérience générale
Le client n'a pas laissé de commentaire.DONALD P. | Expérience générale
Le client n'a pas laissé de commentaire.Sangeun P. | Premières impressions
ThanksAlfred W. | Premières impressions
Kyle Wright was very helpful.PETER J. | Premières impressions
Le client n'a pas laissé de commentaire.Nancy C. | Expérience générale
Le client n'a pas laissé de commentaire.SCOTT S. | Expérience générale
Le client n'a pas laissé de commentaire.Diane F. | Premières impressions
All staff at this location were friendly, helpful and professional. All the staff was exceptional, however Kyle Wright went above and beyond to help any way he could. Kyle is a true asset to the company.Roald G. | Expérience générale
Le client n'a pas laissé de commentaire.Natalie B. | Premières impressions
I am an old customer and I've always been treated with five star service adrenaline vehicles and I've been in storage I have no problem with eitherGalen M. | Premières impressions
Thank you. Smooth transitionnatalia p. | Premières impressions
Le client n'a pas laissé de commentaire.Marrietta N. | Premières impressions
Grate customer service. The guy answered all my questions.MARTHA L. | Premières impressions
The unit itself was ok although poorly lit. Many times I did not feel safe going to my unit by myself. On multiple occasions there would be homeless people roaming and even saying in units. For $115/month I felt my items were secure but I felt uneasy grabbing what I needed from storage.Amy D. | Expérience générale
Kyle and his associate are great and super helpful with all things.THERESA J. | Premières impressions
Lied on me about stealimg uhaul the manager here made false policr report screenshot bedore uhual deleteAntonio G. | Expérience générale
I would recommend your facility to anyone needing storage for their belongings. I work in the moving and storage business and wi tr h out a doubt it's the best self storage facility in tucson. Friendly and professional staff. Thank you, when and if I need storage again I will only choose this facility. Again you guys and gal are great!Annette T. | Expérience générale
Pleased overall. Would use the Uhaul location again in the future without reservation.catherine w. | Expérience générale
Kyle and Kaitlyn were amazing.Geoffrey C. | Premières impressions
Kyle and his team are awesome! Keep up the good work.GARY W. | Premières impressions
Le client n'a pas laissé de commentaire.Roxanna B. | Expérience générale
Great service. Clean facility. Friendly.Nancy C. | Premières impressions
Management has been awesome and very helpful. The facility is always clean and temperature is always right! Great experience and will highly recommend to others. ❤❤❤Lucille H. | Expérience générale
They were extremely helpful and well mannered. Would like to say that they made me feel like I had known them as friends. Thanks for be so kind.Venissa E. | Premières impressions
Le client n'a pas laissé de commentaire.george c. | Expérience générale
I first worked with Kyle through through my employer. Since then, I have rented multiple trucks and units due to his consistently excellent service. This level of consistency is rare and he should be commended. I am very vocal about service, good or bad. Thank you for asking for my input. Unfortunately, people are more likely to voice a complaint over a compliment. I expect it is because we have the right to quality care. Excellent service saves everyone time and improves quality and productivity all around. Many thanks to Kyle and his staff.Victoria P. | Expérience générale
Very clean! Good customer service!YORVELITH B. | Expérience générale
The only thing I would change is the access hours of the storage unit. But I get why is closed when it does. I have no issues a guy named walker was always helpful when I ran into him.Casey S. | Expérience générale
The entire staff was such a pleasure to deal with, always helpful knowledgeable. The equipment was well maintained and provided much needed support in moving and storage. Will highly recommend Kyle and his staff!!!! 5 star service. Thank you for an enjoyable experience .John J. | Expérience générale
Excellent service à la clientèle. He helped me find the right size storage unit.Chunny P. | Premières impressions
I have been to three different storage facilities in Tucson this U-Haul storage facility should be a model for the rest of them the manager Kyle is the best manager I have ever had the pleasure of doing business with. An employee by the name of Walker was the most professional staff I've ever had the pleasure of doing business with. The staff at this facility went above and beyond. If I own the company those two wiould be president and vice president. I would recommend and use this facility for any kind of storage that I may need in the future thank you very much gentlemen for going above and beyond. U-Haul in my opinion it's lucky to have such professional and courteous employees.Lloyd G. | Expérience générale
Le client n'a pas laissé de commentaire.juanita v. | Expérience générale
Le client n'a pas laissé de commentaire.Kimberly S. | Expérience générale
Very efficient system. Easy to move in and out of. Very clean and secure.Lisa L. | Expérience générale
Le client n'a pas laissé de commentaire.Mario J. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy M. | Expérience générale
Le client n'a pas laissé de commentaire.Steven V. | Expérience générale
Le client n'a pas laissé de commentaire.Eboni K. | Expérience générale
The storage facility was well-lit and seemed secure except for occasionally that it seemed someone was taking up residence there and a few times some rude and shady folks lurking about. It may just be the area. In the summer, the area where my unit was seemed to be close to 90 degrees and in winter quite cold. I'm not sure that the units on the fringes of the building were as climate-controlled as advertised. I waited and asked for a larger unit for about 3 months. When none came available, I moved to another storage facility that is cleaner, safer, and better climate-controlled that had a larger unit available. The employees at U-Haul were always polite and accommodating.Kimberly A. | Expérience générale
Friendly and efficient.Timothy M. | Premières impressions
The late fees are to highTINA G. | Expérience générale
We had an outside unit and loved the fact we could drive right up to the door 24/7. Good check in system also.Judi B. | Expérience générale
Le client n'a pas laissé de commentaire.Scott B. | Premières impressions
Le client n'a pas laissé de commentaire.Sheila R. | Expérience générale
Le client n'a pas laissé de commentaire.michael b. | Expérience générale
Very professional and courtesy staff. The location was very clean inside and out, I want to personal thank the GM Kyle for going above and beyond to make sure all my expectations and needs were met. I will also like to send a shout out to the gentleman who checked in my rental I believe his name is Gary, thank you very much for all your help and also for making the rental return process so easy , thank you for your great customer service and professionalism. last but not least I personally want to thank all of the team at the Alvernon location for staying open during this pandemic and for also putting your lives on the line to make sure that all your customers are taken care of. If no one has told you guys that they are grateful well I'm sure there's plenty of us like me who are who are extremely grateful for your services, hard-working dedication.Raymond M. | Premières impressions
Tony was great, he did an excellent job explaining the rental agreement. Tony also show us where the storage unit was and how to check in/out of the facility. Tony provided a welcoming environment.Marcos M. | Premières impressions
Very clean.gabriel c. | Expérience générale
Kyle is a very valuable, kind and professional employee. Nice facilitylaurie j. | Expérience générale
There where people use in drugs and know one cought it.Darrell C. | Expérience générale
Great service. I was very satisfied with my service. The only issue I had was that I could not get into my account online to change my information. A software problem.stephen j. | Expérience générale
Le client n'a pas laissé de commentaire.dawnelle w. | Expérience générale
Very kind and professional staff, Kyle was Great. Impressed with the cleanliness of storage facility and the security measures you have in place.laurie j. | Premières impressions
Le client n'a pas laissé de commentaire.Scott G. | Premières impressions
Le client n'a pas laissé de commentaire.Sandra S. | Premières impressions
This is the only place I use, I have rented from them since 2016 off and on.linda h. | Premières impressions
Very good job were treated very good and will be using your service again thank for everythingDeborah H. | Expérience générale
Le client n'a pas laissé de commentaire.James G. | Online Move In
Always convenient, clean, and high standard of customer service.Lisa L. | Premières impressions
My daughter is a student at the University of Arizona in Tucson. This is her Junior year. At the end of each school year we have always used this storage facility to store her things during the summer. Each year we have Excellent treatment. Kyle and his staff are AWESOME!!!! We will be back at the end of her school year in June 2021 to store her things again. Thanks again to U-Haul Storage of Alvernon Heights …. from the LaMar Familyteresa l. | Expérience générale
When it came to getting the storage unit, after moving with Uhual back to Tucson, Kyle made the process as easy and friendly as could be. I have worked in customer service for 14 years and Kyle is, without a doubt, one of the best employees I have ever had the privilege of working with. He was incredibly efficient and willing to go above and beyond to help with every detail of my move. It is hard to accurately put into a few words on a comment page how easy he made the transition and how appreciative I am for the hard work and obvious expertise he has.Robert R. | Expérience générale
Kyle and all the staff were very friendly and helpful. Keep up the excellent job!Carole W. | Expérience générale
Le client n'a pas laissé de commentaire.Andrew B. | Premières impressions
Tony was a good guy to have at my drop off location explained the storage so Thoroughly showed me everything and I’m only 19 so I don’t know anything so he was a big helpIsaiah F. | Premières impressions
My daughter and grandchildren were with me at the storeage unit. There were several street / homeless people loitering on the grounds. One of them accosted us and continually badgered us with in appropriate remarks while we unloaded our U-haul truck into our U-haul storage unit. When I asked the desk clerk if there was a routine security patrol. He remarked that U-haul was not responsible for how people behaved and went on to say they had cameras and alarms to protect the units. Clearly this clerk was more concerned with property damage than customer safety. Things in a unit,are, after all, just things. It seemed to eluded him that there is a customer safety issue here. The clerk was cold and devoid of empathy, or simply obtuse, maybe all those things. Either way the point being a routine security patrol doesn't cost much and would deter the loitering and vagrants from hanging about U-haul grounds. Maybe you could teach some manners, empathy and perhaps constructive thought patterns to the desk clerk, doesn't think much about customer safety.DEBORAH C. | Premières impressions
Le client n'a pas laissé de commentaire.Mary H. | Expérience générale
Le client n'a pas laissé de commentaire.Gerardo V. | Premières impressions
Le client n'a pas laissé de commentaire.Mark C. | Expérience générale
Great experience! Will definitely be back in the future for any storage needs.Kayla S. | Expérience générale
Very nice staff. They were very helpful in maneuvering our 26’ truck to the storage unit.Mary H. | Premières impressions
Very helpful staff! Easy access to indoor unitsLeslie B. | Expérience générale
Everyone working there is so polite helpful and friendly. Manager Kyle set the tone at this location. The result ? This is the best Uhaul location in the USA. And I have been to manyVincent G. | Expérience générale
Loved this climate control space. Easy access with the key card and carts available too.sharon W. | Expérience générale
Le client n'a pas laissé de commentaire.Chelsea S. | Online Move In
Increase video surveillance inside building and you'll have a regular fort Knox facility ;) (I've done law enforcement and ran security at multiple military and government contract sites so if you need any advice just ask) ps: Your a very professional guy and doing a great job. Uhaul finally has a facility manager that knows what he is doing and doing it well.george c. | Premières impressions
Le client n'a pas laissé de commentaire.Meghan M. | Expérience générale
Very helpful staff as we were storing goods prior to a possible evacuation from a wildfire. The local tv news told of UHaul's disaster relief program. Thank you for a free month. Thus facility is excellent.sharon W. | Premières impressions
Love the customer service and the perfect location. Very very clean and would recommend everyone to use uhaul.Annette H. | Expérience générale
Le client n'a pas laissé de commentaire.Robert V. | Expérience générale
Le client n'a pas laissé de commentaire.John R. | Expérience générale
I really loved everything about my experience from beginning to end. The only thing I am disappointed about is that my indoor storage unit has no ceiling... I am nervous about my belongings being damaged. If there was even mesh on top I would feel slightly better, but the metal grid on top with massive square openings makes me think that creature friends will make their way into my unit. If that was resolved, I would happily and confidently suggest the storage units to anyone.Jacqueline W. | Premières impressions
The person that took my information didn't get my name right so couldn't help me get into my informatioin.Katherine B. | Premières impressions
A couple times I went in there was nobody upfront waited for almost 30 minutes both times. I had to cancel a U-Haul truck three times and I had emptied out my storage and told them I was moving out and then I got a letter saying rent was due a week after and I moved out of the 2 storages I was in. I need to do better in this areaMARISELA H. | Expérience générale
Le client n'a pas laissé de commentaire.Tamina B. | Expérience générale
My experience with U-Haul was great. I was at another storage for 9 months that I hated. I only move my stuff there yesterday. I love it there already. Everyone is so nice and polite. Ii wouldn't recommend the other storage I was in before to anyone but I would recommend U-Haul to everyone Thanks for everything... Stay safe. Barbara Salebarbara s. | Premières impressions
Went very well for me but there was 4 customers waiting by the time I completed my transaction. I believe he was working alone, I would suggest some helpTamberlyn H. | Premières impressions
Le client n'a pas laissé de commentaire.Maria T. | Expérience générale
Kyle was patient and provided excellent service.Tyler G. | Premières impressions
The folks at the uhaul were very nice. I love this new center.CONSTANCE P. | Premières impressions
Excellent service, convenient location, knowledgeable staff, and overall great experience. Merci les gars!Teresa W. | Premières impressions
Honestly the best service Ive had. Well informed efficient and professional. Gotta love it :)Maria L. | Premières impressions
Le client n'a pas laissé de commentaire.Jean O. | Expérience générale
Uhaul has always been great to us, the staff is very helpful and friendly. I would definitely recommend you guys to a friends family and anybody on the planet , thank you team for the best storage experience. You had us covered like a u-haul.Vincent P. | Expérience générale
Both employees working on 4/12/20 were very friendly and efficient they deserve to be acknowledged thank youDebra F. | Premières impressions
Le client n'a pas laissé de commentaire.Francis A. | Expérience générale
Kyle, our manager at the Alvernon location in Tucson, is just excellent. Helpful, friendly, professional. Would recommend without hesitation.Nancy E. | Expérience générale
Le client n'a pas laissé de commentaire.MONICA S. | Expérience générale
The staff was wonderful. We had issues with the security card and it was quickly fixed. We had contact with 3 different employees while moving in over two days. They were all very nice and helpful.Kelly B. | Online Move In
Le client n'a pas laissé de commentaire.NICHOLAS S. | Expérience générale
This is a great storage place with very friendly, helpful people.jenny w. | Expérience générale
The experience with telephone support and the the in-store member, Klay were all very good customer experiences. They were all professional, efficient and friendl.FRANKLYN T. | Premières impressions
Thank you for a great staff and excellent facilities.Alex O. | Expérience générale
I have give compliments to the staff for being so friendly and courteous.michael s. | Premières impressions
Fast, friendly and very accommodatingstephen j. | Premières impressions
The UHaul staff was always very friendly and able to assist us when needed.Wendy H. | Expérience générale
This is the best run Uhaul location in the USA. Managment at this location is top level. Glad I found this placeVincent G. | Premières impressions
Very accommodating and pleasant to deal with made a stressful weekend a little less so Thank you guys so muchBarry M. | Premières impressions
Kyle was extremely helpful. He went out of his way to help me solve an issue. It was refreshing to have someone so willing to assist me. Thanks Kyle! I appreciate you!Sherry S. | Expérience générale
EXCELLENT Staff, EXCELLENT Customer Service, EXCELLENT Facilities! 5 STAR +++++ BEST experience I have had with any storage facility, including other Uhaul sites. THANK YOU for all you do!!!!!!!!!!!!CHERIE D. | Premières impressions
UHAUL WAS GOOD AT ONE TIME BUT NOW THEY CHARGE STUPID RATES FOR EVERY LITTLE THING. ITS ALL ABOUT THE MONEY NOT THE CUSTOMER AT UHAUL!!Randy Y. | Expérience générale
THE COURTEOUSNESS OF STAFF AND TRUCK RENTAL WERE GREAT!! EVERYONE WHO WAS THERE WORKED ABOVE AND BEYOND TO HELP ME. VERY GREAT PRICES TOOFelicia B. | Expérience générale
Particularly great staff. Always helpful and positive.George E. | Expérience générale
Have no problems with U-haul very helpful answered all my questions.Greta C. | Premières impressions
The manager (Kyle Wright) took excellent care of me. I would absolutely recommend this Uhaul location to others. Because of great service received I recently rented a Sprinter van from this location.Jeremy B. | Expérience générale
No issues whatsoever with the service received from this location.James T. | Expérience générale
Excellentjohn Y. | Premières impressions
No issues, fast serviceleslie B. | Expérience générale
I moved across the country and utilized this storage. It was great! Thank you, U-Haul!Richard B. | Expérience générale
I love itNorma J. | Expérience générale
They were courteous., friendly and professional.. They both went up and beyond the call. I was a mess but they made me feel welcomed. MerciLisa M. | Premières impressions
This place was great! Everyone was nice and went beyond helpful. Good people.Jeff D. | Expérience générale
Work people were very helpful. The facility is clean.Frank B. | Premières impressions
The facility was safe and secure. Great place to store my furniture.WILLIAM GILBERT B. | Expérience générale
Requeted a climate control but aasigned a non climate unit.gary p. | Expérience générale
Service was amazing!!EARBY R. | Premières impressions
The staff was friendly and helpful.Vipul K. | Expérience générale
Staff are rated as Excellent. The storage facility is clean. However, 1. only 2 carts available for all customers 2. only 1 door to to the facility, my locker is in the back-long walkPaul S. | Premières impressions
Great customer service!!!Shaina D. | Premières impressions
There is riff raff that hang around the units sometimes.Michael K. | Expérience générale
Staff was friendly and professional. Helped me out a lot. Would recommend using Uhaul storage for your needs.GLENN D. | Expérience générale
U haul was great. I will definitely return for services in the future if needed!!!Michelle S. | Expérience générale
Love the staff , very helpfulsam H. | Expérience générale
Love the service like familysam H. | Premières impressions
Great facility ! Wonderful service I recommend it!mary a. | Expérience générale
Very helpful customer servicePeter S. | Expérience générale
Nice facility - still new but kept up over the past year. Merci.KATHLEEN P. | Expérience générale
These Guys Where Awesome.! Help My mom an i with a Box truck and Storage place. THANKS GUYS.Angel P. | Premières impressions
Keep doing what you’re doing!frank c. | Expérience générale
Walker was great! If he’s not a manager, he should be!Juliet C. | Premières impressions
Great service and friendly employeesmary a. | Premières impressions
All the reps were friendly and helpful.John V. | Expérience générale
Great...friendly people, nice facility!Nancy E. | Premières impressions
Easy and quickGina M. | Premières impressions
Kyle Wright is awesome. He handled our snafu very well and got us sorted out quickly and easily. He's a true asset.Devyn B. | Premières impressions
Very helpful, super easy and convenient! Loved the cleanliness of the facilities and the van! Definitely will be back and will refer you to my friends.Deana F. | Premières impressions
Great customer service!Holly E. | Premières impressions
Kyle and Gary gave me amazing customer service! They were incredibly accommodating and friendly. The storage facility is clean and safe. Je les recommanderais à n'importe qui.Sandra L. | Premières impressions
Concerned about people and their dogs living in units.MELANIE D. | Expérience générale
Kyle, the General Manager, was awesome and so was another employee. They were quick to serve us and were respectful, knowledgeable, and helpful. Best U-haul place and experience I've ever had.steve t. | Premières impressions
Walker was very helpful with all the information I needed. Merci.Becky G. | Premières impressions
Kyle, Nico and every employee I met went above and beyond to assist me with my questions, my concerns and even accompanied me to the unit to explain and clarify any questions or doubts I had!Lita R. | Expérience générale
Very professional and clean. The free use of carts is also a bonus.Keionte W. | Premières impressions
Every staff person I encountered was friendly and helpful.Wayne B. | Premières impressions
My only criticism is that it's seemingly impossible to reach the actual store by phone. Many times I had questions specific to that location, & could only reach a nonlocal agent, who couldn't help me.Thomas J. | Expérience générale
All staff is great!Alex A. | Expérience générale
bonHong Z. | Expérience générale
Great locationELAINE L. | Expérience générale
Excellent service à la clientèleKelley g. | Premières impressions
Very friendly and helpfulSteven J. | Premières impressions
Great placepatricia f. | Premières impressions
great customer service!karla a. | Premières impressions
Move out employee very helpful and polite. Excellent customer serviceMaureen S. | Expérience générale
Clean, friendly employeesVicki B. | Expérience générale
Good customer serviceJacklin W. | Premières impressions
Tony was very nice, professional and he answered all my questions.paula B. | Premières impressions
Staff was very friendly and professional. Would definitely use Uhaul trucks and storage again.GLENN D. | Premières impressions
Very friendly service!Dwayne S. | Premières impressions
Great staff especially Gary who I have dealt with in the past. This location is one of the best U Haul facilities I have done business with over the many years I have been a U Haul customer.arthur j. | Expérience générale
Staff was awesomeAlvaro S. | Expérience générale
Your staff were always helpful and courteousLupe O. | Expérience générale
very helpfulShanti M. | Réservation
Completely disgusted. After being attacked and rental stolen, after 30days I found out about a storage unit I was now being charged for. Tried to get help but no luck. Lost everything againOrest M. | Expérience générale
All the employees where professional, attentive and courteous. The facilities were very clean and newer.Elzy G. | Réservation
Uhaul of Alvernon-Way exhibited excellent customer service from the beginning. The friendly staff and the secure facilities made a very difficult move from my house less stressful.MARKEISIA V. | Expérience générale
The employees were very helpful, friendly and courteous.Martin L. | Réservation
This facility was really great, starting with renting my truck, then getting the perfect storage unit that was spotless, buying my lock on site, and also they communicated promptly and are pleasant.pamala b. | Expérience générale
Good facility overall. Access hours worked well.Rosa O. | Expérience générale
Big smiles and friendly warm service. Great JobSteven M. | Réservation
Very friendly staff, convient hours and very secure location. I felt safe and secure every time I went. I never worried about anything happening to my possessions. I would recommend it to anyone!sabrina a. | Expérience générale
Loved the "free box" box in the lobby, and the return-unused-box option. How about a lock rental option too? Getting auto pay set up was a hiccup, but was resolved quickly and easily by friendly staffShanley T. | Expérience générale
LThomas S. | Réservation
Staff very professional and helpful!nerissa u. | Expérience générale
Great service!Thea Katrina P. | Expérience générale
Very Good Service, Making my daughters move to the University of Arizona a pleasant success. U-Haul employee was very polite. He gave well wishes to my daughter who will be a freshman at U of A.Teresa L. | Expérience générale
Super friendly, excellant rates!! Generally very informative, really good experience.Ralph S. | Réservation
Walker was very pleasant and helpful great customer service .Michelle n. | Expérience générale
no commentsBonita G. | Expérience générale
Manager Jayson was super helpful, knowledgeable, and had great customer service.Alex A. | Réservation
easy check out, easy trailer rental with promotion included. Only one in the city to give me a usable unit with my 1 way. real goodMichael B. | Expérience générale
The staff was polite and professional and both getting and moving out of the storage was quick and easy. Thank you for the excellent serviceCarlos K. | Expérience générale
The facility was always clean and well maintained. The employees who I have interacted with were always very friendly.LInda H. | Expérience générale
Staff was always helpfuldaniel G. | Expérience générale
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