Very efficient, knew what I needed, and had me on my way quick. MerciKIRK H.
Customer Reviews for U-Haul Moving & Storage at Rio Rancho
Pour nous contacter
Rio Rancho, NM 87124
(N of Sara)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Dolores J.
Could not ask for anything better.John M. | Expérience générale
Le client n'a pas laissé de commentaire.Larry M.
Le client n'a pas laissé de commentaire.MICHAEL P W.
Well the ladies in the morning were chipper and pleasant and this guy was so quick and smiled the whole time people you rockMary M.
Hidden fees, trick (gimmick) fuel policy.. I wouldn't rent from here.. I live 8,6 miles from this location.. I made maybe 6 round-trip travels.. thats 81 miles? they charged me for approx 81 miles round-trip.. so double what my mileage should have been... Sure.. gimmick.. next time I'll go to a competitor.. From my overall experience here in Albuquerque, it certainly fits the image of trashy Albuquerque and I would have expected no less.. Thanks.Jeffrey W.
Le client n'a pas laissé de commentaire.CONRAD M.
Le client n'a pas laissé de commentaire.GAYLE K.
Le client n'a pas laissé de commentaire.KIT F.
Le client n'a pas laissé de commentaire.Henry M.
fix the reservation system, if I reserve a truck ahead of time I expect to be able to pick up the truck at that location on reversion day. it was especially difficult as I was the only one moving so I had to load and unload the car transport to get to the location 40mi away whereas the location I reserved it at I could have walked to and been able to load the truck and go back and get the auto transport and load the vehicleRichard R.
Everyone was nice and very helpful.Samuel N.
Le client n'a pas laissé de commentaire.Irving B.
I called to try to clear up a mistake. Instead I was lied to and attacked. Received a call from the actual manager who just made excuses for this employee, sugar coated everything, and never actually addressed the problem or was an adult and admitted that her employee was VERY WEONG. Place is a bunch of convicts or thugs all working together, covering for each other and killing the Uhaul name. I WILL NEVER BE BACK TO THIS LOCATION, AND WILL THINK LOOOONG AND HARD BEFORE ever renting or using Uhaul again. Don't appreciate doing business with people who lie and steal from me!!!!Marcy K.
Zach was one of the most professional, straight forward, and helpful employees I've ever encountered. He made my rental experience easy, answered all my questions and got me on the road within minutes. Big high-five to him and the team here at this location.. Thank you!Myron C.
This is the best uhaul provider that I have used. That is why I have used them multiple times.Robert B.
Le client n'a pas laissé de commentaire.TRAVIS W F.
Thank you for great serviceJennifer C.
Just keep up the great workROBERT W.
Great experienceTERESA C.
Le client n'a pas laissé de commentaire.Craig L.
Le client n'a pas laissé de commentaire.Jose P.
This U-Haul has really changed for the better. New Management new people all with positive attitudes and very easy to deal with.Steven S.
Le client n'a pas laissé de commentaire.BRIAN B.
No improvements needed. I consistently use this location because everything is always great. The employees roll with problems that occur outside of their control, such as when the system goes down or the hardware doesn't work. I wanted a smaller trailer to rent but it wasn't available at this location, so I chose a bigger size that they did have available just because I always have a positive experience at this location, so wanted to always go back, rather than where the smaller trailer was available about 5 minutes drive further.John C.
Le client n'a pas laissé de commentaire.Terri G.
Le client n'a pas laissé de commentaire.Leticia R.
Trailer did have some mud on it, but it did not interfere with operation. The team working at this location are absolutely top notch! I was assisted at all times by both of the clerks. Turn it was a breeze. All paperwork I needed was emailed to me, which is very convenient.James B M.
Le client n'a pas laissé de commentaire.Charles S.
Le client n'a pas laissé de commentaire.JOHN G.
I'd the 20-foot plug-in cable with your brake lights left and right as a signal what is City this is a cityTROY S.
No recommendations. Overall experience was great.Ivan B.
very nice peoples and understanding of my needs. Thank You and be safe. Shuford Jackson.Shuford J.
Pricing is a little over board. Thought it would be cheaper using u-haul to tow my vehicle but turned out to be more expensive than going with a tow service. Would recommend better pricing or bundle deals to save people money.MARCOS L.
Le client n'a pas laissé de commentaire.Joe L.
Le client n'a pas laissé de commentaire.DAVID C D.
Very courteous serviceEloy A.
Le client n'a pas laissé de commentaire.Joseph P. | Expérience générale
Le client n'a pas laissé de commentaire.Brandon K.
I would almost say nothing. They are as friendly, and helpful as anyone could want.MAURY H.
Keep up the good work and the superb customer servicePatrick W.
Le client n'a pas laissé de commentaire.Joshua U.
Le client n'a pas laissé de commentaire.GREGORY L.
The management at this location is great! Everyone is always professional and very helpful.Sidney M.
Le client n'a pas laissé de commentaire.andrea y. | Expérience générale
Le client n'a pas laissé de commentaire.Shannon T.
Moving is never fun but this experience went very well, will rent again.Cynthia W.
Le client n'a pas laissé de commentaire.ANDREW H.
Le client n'a pas laissé de commentaire.Timothy B.
The employees messed up my contract so badly that I'm being charged over 1 800 $. I will never recommend you haul to any friend or family member for a move.Stasia H.
Le client n'a pas laissé de commentaire.Mike R D.
Le client n'a pas laissé de commentaire.KAREN C.
I originally thought I'd be getting trailer from the San Mateo location. Nevertheless, it worked out ok. Merci.Paula B.
Thank you for all your help!Scott M.
Le client n'a pas laissé de commentaire.CHRISTINA L.
Always friendly. Always fair priced!Ralph A.
Le client n'a pas laissé de commentaire.DONNA E.
The female employee we returned the truck to was VERY Rude to us because we were late bringing the truck back. We did called to let them know we going to be late and apologized because it took a little longer than we expected. She charged us for another day so I don't know why she thought she had to be so rude.Marilyn R.
Le client n'a pas laissé de commentaire.jim C.
Le client n'a pas laissé de commentaire.Martin G.
Lower prices, can't fix the staff there because they are the bestTIMOTHY M.
Le client n'a pas laissé de commentaire.Frances W.
Le client n'a pas laissé de commentaire.Matthew W.
Le client n'a pas laissé de commentaire.James S.
Truck was clean and did what is supposed to. Checkout/check in fast and easy Reason for two star is shady business practice: dolly and furniture blankets where left inside. Owner stated "you only get charged if you used them/break the seal". I had already declined dolly and blankets numerous times during check out, and both dolly and blanket take up space. Unacceptable/unethical practiceJose C.
Le client n'a pas laissé de commentaire.Charles S.
Le client n'a pas laissé de commentaire.KENNETH G R.
Le client n'a pas laissé de commentaire.BONNIE M.
Le client n'a pas laissé de commentaire.Gretchen W.
Just fabulousROBERT P.
The gentleman at the location of 665 NM 333 Old Car Wash (52693). Mr Marius was such a tremendous help. He went above and beyond to help me. My car broke down on my way back to Arizona and he did everything possible to help me. He was so nice and had so many recommendations for me. All in all he helped come up with a solution. I believe he is a very valuable assets to your company.MONICA G.
Le client n'a pas laissé de commentaire.JUAN D JR R.
Le client n'a pas laissé de commentaire.Chris M.
Excellent security - plus Clean - plus limited access - plus Turned unit in with the major amount of month left - no refund - super major minus when I had rented for over a year. Takes overall rating way down and I will relate that to anyone needing storage - could have been excellent.Ellis W. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph P. | Premières impressions
The represent didn't disclose all the details of the contract you can rent a 6by12 trailer for one day rental I was told there was a three day minimum rental Also My drop off was 75 miles out of my way I called the manager on her cell phone to ask her for help with my problem she never called me back I will avoid the Rio Rancho location on 528 and SaraJOHN M.
Le client n'a pas laissé de commentaire.Mary G.
Le client n'a pas laissé de commentaire.LOUIS S.
You guys do a great jobJoseph M.
Le client n'a pas laissé de commentaire.DONALD T. | Expérience générale
Le client n'a pas laissé de commentaire.Javier T.
Everything was perfect great serviceMichael K.
Le client n'a pas laissé de commentaire.Charmaine B.
Chellsie Lucier is an absolute professional General mgr. Very helpful and goes the extra yard to satisfy the customer. All the employees are super nice,helpful and knowledgeable in answering the various questions I asked. All in ALL...a winning crew... dennis torchia a big fan!dennis T.
they were helpful, quick and a pain free experience.....WADE B.
All I gotta say is the staff has gone above and beyond to help me although I couldn't pay for my storage they still went above and BEYOND they were kind enough to ask the people who bought my storage when it got auctioned if they could return my baby pictures and important papers and they did. THANK YOU YOU ALL ESPECIALLY THE UHAUL STAFF & GOD BLESS.julisa g. | Expérience générale
I made the mistake of accepting your truck being 3/4 full. I traveled 18,2 miles and refilled your truck to full. It cost me 29 dollars to go that 18,2 miles in extra gas. I brought that up with my gas receipt to your people. They told me there was nothing they could do. I think that policy needs to change to cover mistakes from your people.DAVID R.
Le client n'a pas laissé de commentaire.Maureen M.
Levi was very courteous and helpful. He did an awesome job of explaining all charges very thoroughly.Robert V.
I've rented from U-Haul Moving and Storage at Rio Rancho since I moved here over 10 years and I have ALWAYS found the people friendly, courteous and professional and the facility has always been clean and efficiently run. Although there are other U-haul centers near me - this one on Rio Rancho is my 'Go To' location.RAYMOND S.
Drop off at this location was the best experience I have had. Quick, thorough, professional!Paul P.
Le client n'a pas laissé de commentaire.sophia C.
The guys were awesome! Great customer service!MARQUESSA P.
I drove 15 miles from start to finish. I had to put in 4,9 gallons which means it was getting about 3 miles per gallon if in fact the last person to use it had filled tank completely. The vehicle also smelled very strongly of incompletely burned fuel.JEFFRY S.
Keep doing what you're doing. The gentlemen working yesterday were friendly, professional, and made the whole experience smooth.Jeremiah H.
Employees all day were awesome. The manager lady that helped us (forgot her name) in the morning and afternoon when we came back for the tow dolly was incredibly helpful, along with the employee that helped her quickly switch out a brake light on the tow dolly that was out before we left town. Great experience.Jenneifer S.
Le client n'a pas laissé de commentaire.ADAM M.
I can't think of anything to improve. Chellsie and Jonathan worked as a team or rather a well oiled machine in getting us on the road.Kevin E.
Le client n'a pas laissé de commentaire.James C.
Customer service was great ðŸ‘SOCORRO MERCEDES T.
Le client n'a pas laissé de commentaire.Mark T.
Great. Professional, friendly service!Richard E.
Le client n'a pas laissé de commentaire.Tenille A. | Expérience générale
Le client n'a pas laissé de commentaire.Carol R.
It was very stressful using uhaul for our move. Wouldn't recommendPamela E. | Premières impressions
Le client n'a pas laissé de commentaire.ralph b. | Expérience générale
very pleased!!!kathleen b. | Expérience générale
We stored our items here for 7 months and was very impressed with this facility. The staff were all very helpful and friendly from the time we moved in, until the time we moved everything out. Best storage facility we ever used. We will definitely come back if we need to store our stuff again.I did not get the names of everyone who helped us, but everyone we met were exceptional.Louise C. | Expérience générale
Only problem we had was it wouldn't let us upload pictures to check out via the uhaul app. This meant we couldn't do contact- less check out, but the employee in the office who helped us was friendly and very helpful.Kam B. | Expérience générale
Don’t know the name of the kid that helped us but he was freaking awesomeJoseph P. | Premières impressions
Le client n'a pas laissé de commentaire.Michael T. | Premières impressions
I didn't realize when i rented the new unit, that it was in the back. The guy who helped me Nathan, really wasn't helpful as in regards to many different things, the GM there is fantastic. If I have to deal with again, ill wait till I talk to the GM to move me in.Marc S. | Online Move In
Le client n'a pas laissé de commentaire.Kara R. | Expérience générale
Le client n'a pas laissé de commentaire.Orren F. | Premières impressions
Le client n'a pas laissé de commentaire.gwen h. | Expérience générale
Le client n'a pas laissé de commentaire.michael K. | Premières impressions
Le client n'a pas laissé de commentaire.Judith S. | Expérience générale
Very friendly staff and easy to get in and out to sort things. Great added bonus to moving, it helps ease the transfer from one home to another with the storage space.Esther B. | Expérience générale
great, everything great.Esther B. | Premières impressions
Le client n'a pas laissé de commentaire.levi a. | Expérience générale
Didn’t want to give me a break when I was laid off so I moved to a cheaper storagejoseph s. | Expérience générale
Great experience no complaints very professional and helpful ...I like the fact that I was Acknowledged and that I would be tended to shortly. Manager on duty was hands-on tending to customers and making sure the staff was well-informed. When the manager did not have an answer she was ready to get one from other resources whether it be on her computer or on the phone. That was by definition A leader taking charge helping her staff as well as the customers. I also have to mention the woman tending to the storage area, every time I was there she was always busy cleaning and just being pleasant to the customers . U-Haul is very fortunate.Richard F. | Expérience générale
Chelsea at U-Haul Moving & Storage at Rio Rancho was great. She went above and beyond to assist with our storage needs.scott h. | Premières impressions
Le client n'a pas laissé de commentaire.CARMELLA R. | Premières impressions
Le client n'a pas laissé de commentaire.Stephen M. | Premières impressions
This facility is clean, well stocked with products needed, the staff are helpful and friendly, and it is very secure.Alicia F. | Expérience générale
Great customer service!AARON R. | Expérience générale
Very well run gived MISS Chelsie manager a raiseruth h. | Expérience générale
Le client n'a pas laissé de commentaire.miriam f. | Expérience générale
Did not like being forced Dolly and pads because they were in the entrance of the truck. Also did not like that I had to buy a new kind of lock because my big Master Lock was not good enough because it wasn't round. I also one week before picking up my truck had to change sizes I called the 800 number and was told no problem upon arriving to pick up my truck I was told that I could not have the larger truck for the date needed. I had to either take the smaller truck for date scheduled or return bigger truck early basically take it or leave it. 800 number need to communicate with local staff.Michael V. | Premières impressions
The GM made it very easy to move in. The guy who was on was also very helpfulMarc S. | Premières impressions
Le client n'a pas laissé de commentaire.Juan C. | Expérience générale
Le client n'a pas laissé de commentaire.scott m. | Expérience générale
Helpful employees.Vicki Jo T. | Premières impressions
Le client n'a pas laissé de commentaire.PAUL B. | Expérience générale
Very satisfied with facility.Robert F. | Expérience générale
Always helpful!RICHARD H. | Expérience générale
Great service fast and friendlycory t. | Premières impressions
Merci!Amanda P. | Expérience générale
Okterry o. | Expérience générale
The best uhaul facility I have ever used. Staff is friendly and helpful, storage units are clean and fairly priced. Would highly recommend this location.Cindy L. | Expérience générale
Very pleased with the facility.Eric S. | Expérience générale
Staff was great and the facility was very clean. Units were in great shape.Joshua M. | Expérience générale
The General Manager, Chellsie Lucier, is a Very Knowledgeable, Professional, and Caring Manager who ensures all Customers Concerns are taken care of. The Facility was Very Clean and Organized.Tobias B. | Premières impressions
Friendly and helpfulCelia P. | Expérience générale
Great servicePAUL B. | Premières impressions
Wonderful Experience!!!Daniel W. | Premières impressions
This storage helped and ensure my stuff was safe I used them for a year. Thank you U haul.terri k. | Expérience générale
Always have a good experience when using them!! All there very friendly and courteous.Christine F. | Expérience générale
The staff was very helpful and attentive And the process was incredibly smooth and efficient. I had one issue with the online and email rent notifications that was avoidable but otherwise no issues.Miguel L. | Expérience générale
Wish you had a veteran appreciationterry o. | Premières impressions
Was just right for our storage needs.nancy d. | Expérience générale
They are always awesome....would definitely recommend!!karen lee d. | Expérience générale
Excellent service, freindly staff very pleasedThomas N. | Expérience générale
Easy and affordableMiguel L. | Premières impressions
NaKirk H. | Expérience générale
Merci!scott m. | Expérience générale
Very pleased with service!belda a. | Expérience générale
This was a very nice and well maintained storage facility! The staff was great and helpful!john g. | Expérience générale
Staff was very friendly and accommodating to our needs. Very reasonable rates and no concerns with security of our valuables.Aaron V. | Expérience générale
A quick and smooth process. Friendly and efficient staff. Clean storage unit. Very happy with our choice of facilitySean R. | Premières impressions
Responsibility to load vehicle on the auto hauler was trust upon me they didn't want to be liable??? Was penalized for drop off at wrong location I clearly told them where I was going. Not good!JOSEPH H. | Premières impressions
Great customer service, very friendly and helpful staff.alfred p. | Expérience générale
Efficient place would recommendJon C. | Expérience générale
very helpful and friendlyCindy H. | Expérience générale
I needed storage until I could find a place to live and they had many selections that suited my needs. Thanks U-Haul!alfred p. | Premières impressions
the staff was very helpful and the unit was clean.alyssa m G. | Expérience générale
very friendly and effecientCindy H. | Premières impressions
The young lady that helped me was very sweet and pleasant to work with, everything went well. Thanks RichRich R. | Premières impressions
Staff was very friendly.ELSIE B. | Expérience générale
The staff at this facility were always sweet and helpful. Really far above average customer service. The facility was clean, safe, and well lit. Quite satisfied.elizabeth w. | Expérience générale
I'm not just saying this.....the staff was really friendly, helpful and professional. George MaxwellGeroge M. | Expérience générale
Great staff! 😊 Thank you!Wayne H. | Réservation
Awesome customer service!ronald m. | Réservation
Customer service seems like a lost art, but not here. These people rock! They have the best people working at U-Haul! Hands down.Mary G. | Expérience générale
Good placeJeffrey M. | Expérience générale
All was good.Jeffrey M. | Réservation
Staff was professional and courteous. They were great!Janice B. | Réservation
Good people and very professional. Highly recommend both storage and truck rental from this location!Joe J. | Expérience générale
Nice place. Never had any problems.Gregory M. | Expérience générale
It was a great experience. Very helpful and friendly staff!Jennifer B. | Réservation
Highly responsive and efficient. Professional and courteous.Frank S A. | Réservation
no comment.matt w. | Expérience générale
As Marked above==EXCELLENTWalter F. | Expérience générale
Courtney (?) gave me a courtesy reminder call 48 hours ahead of the day and time I was due to pick up a truck and auto transport dollie, which was greatly appreciated!!anna lund m. | Expérience générale
greatDominic G. | Réservation
The manager Josh went above and beyond to help me out with anything I needed and his employees were exceptional also, I will recommend this U-Haul rental and storage unit to anyone ☺Shelley S. | Expérience générale
Nice place.Justin W. | Expérience générale
Very attentive staff and super helpful!!Steven R. | Expérience générale
Staff was helpful and unit was immediately available.beatriz g. | Expérience générale
Thank you for everything, the service is the best.elizabeth a. | Expérience générale
I had this storage unit for 11 years. I moved to Phoenix in 2007 and didn't have room for a few things. The people at this Uhaul store were friendly and helpful, and always courteous!GWENDOLYN B. | Expérience générale
Very clean facility. I would definitely use them again.ann christine N. | Expérience générale
Did not realize it was not a sealed unit. Had sand all over everything in storage. Should have told customers about sand blowing in so you could cover all of what is stored.James L J. | Expérience générale
I rented a storage unit for several months and I was very impressed with the staff and the awesome facility. I have also rented trucks and vans several time and was extremely pleased each time!kristina s. | Expérience générale
We moved out on the morning of the 1sy pf May and the charged us for a full extra month. What a disgrace. It is unconscionable to charge us one months rent because we could not get out until the nextTom/Judy H. | Expérience générale
.pamela l. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.