Le client n'a pas laissé de commentaire.Laura T. | Expérience générale
Customer Reviews for U-Haul Moving & Storage at Roosevelt Blvd
Pour nous contacter
Philadelphia, PA 19152
(Btwn Rhawn & Cottman)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ARLINDA N.
Le client n'a pas laissé de commentaire.ali D.
My experience was excellent everything ran very well the equipment was excellent and the manager mad everything go very smooth I definitely will recommend them to all that are in need thanks againavelino V.
Le client n'a pas laissé de commentaire.JUAN E.
Le client n'a pas laissé de commentaire.LEON D.
When confirming a reservation, make sure the truck is available at the location as stated. I had to go 10 miles out of my way to pick up the truck and then was charged for going 12 miles over the quoted mileage.Matthew S.
There was no one there to help. We waited there for two hours on hold to return our U-Haul with three children in the car after moving all day. The app was not allowing us to return the rental. We finally had to return the key through the sliding glass door and customer service disconnected us after two hours on hold. I am extremely disappointed and would not recommend this service to anyone. I am waiting to hear back from a customer service rep about this.Danielle P.
Everything was fine keys ready in vehicle check out was also ok.MARC R.
I would like a copy of the receipt sent to me. I asked but have yet to receive it.edward J.
Le client n'a pas laissé de commentaire.Adam P.
Le client n'a pas laissé de commentaire.Jeffery G.
Terrell Doe was an amazingly helpful employee. We had some major issues with the Trenton branch, where we had our hitch installed, but Terrell helped us fix them.MICHAEL K.
Le client n'a pas laissé de commentaire.JAMES D.
Friendly and efficient staffs, clean and safe environment.Donna W.
Le client n'a pas laissé de commentaire.angel S.
Le client n'a pas laissé de commentaire.Vincent R.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Timothy K.
Difficult pick up experience. took a long time, not enough staff to help customers.REBECCA B.
This is the 2nd time the computers have gone down. I understand things happen but they should have a back up for when this happens. Maybe using good old paper as a manual trail? Or a copy machine for licenses? Something! Anything would be better than having a crew of people ready to help you move but you cant rent the truck, especially on the 1st of the month!Deapina T.
Long wait in line to pick up a rental truck. Windshield on truck was filthy but truck cabin and cargo area were clean. Decent experience but nothing to rave over.BRIAN D.
Just about everyone here was worried about what was going on in their phones. Very unorganized here. Having to park around the block was completely ridiculous too. This u-haul needs a overhaul!!Brian W.
Le client n'a pas laissé de commentaire.Joelisa L.
Le client n'a pas laissé de commentaire.Ernest F.
En esa locación hay una joven afroamericana que honestamente no tiene idea del concepto servicio al cliente... muy mala experiencia con ella ... lo demas es exelenteramon n. | Premières impressions
Masks should be mandatory for all staff for safety reasons. High-risk customers exist. Everyone should be able to feel safe. Highly disappointed.Renee C.
Self check in needs better instructions they are clearMATTHEW M.
Manager is absolute disgrace. Wore mask below his nose. Rude with zero customer service skills. Rest of staff was great. But it was obvious that they also dislike him. Not likely to use U-Haul againGEORGE R.
Le client n'a pas laissé de commentaire.JOSEPH G.
Le client n'a pas laissé de commentaire.Cristobal R.
Le client n'a pas laissé de commentaire.Kevin O.
Le client n'a pas laissé de commentaire.Ricky C.
Great service! The system went down and it was handled professionally and quickly! Return was smooth and pleasant! Highly recommend this location!!Micah S.
Le client n'a pas laissé de commentaire.Jose Vicente B.
Not much all grade a servicejason C.
More then one person helping customers.Christopher D.
Check in was slowerï¼Œcar key ignition was working normalï¼ŒI ask the guy at check outï¼Œhe told me that I have to play with it. When I return the truckï¼Œstaff member was question me what kind the itmes that I load in the turck because I think im a general contractor who use the truck to haul the trash.Zhengyi H.
Le client n'a pas laissé de commentaire.Joshua F.
It was a dirty needle on the uhaul truck I had .Alfatia S.
Only issue was when I arrived the fuel was very low and I had to rush to a gas station which took out time from moving. Huge inconvenience! Other than that it was ok.CARINA C.
Le client n'a pas laissé de commentaire.Hector M.
Le client n'a pas laissé de commentaire.Lizbette C.
Le client n'a pas laissé de commentaire.FELICIA H.
Le client n'a pas laissé de commentaire.JAVIER C.
Quick helpful customer serviceLaura C.
Excellent service à la clientèleMAGUY I.
Le client n'a pas laissé de commentaire.Charles H.
Le client n'a pas laissé de commentaire.DARINA B.
These guys are the the best! Storage, truck rentals, propane and hitches and moving supplies. One stop shop for all your moving needs. The Gm and his team took care of my needs. Give that man a raise!!!Mohammed M.
Le client n'a pas laissé de commentaire.Robert U.
Le client n'a pas laissé de commentaire.MICHAEL R.
Better customer serviceOrlando G.
Le client n'a pas laissé de commentaire.Leonard D.
Awesome group of guys. Hard workers and meant business. Very approachable.Paul A.
THE STAFF WAS AWESOME FRIENDLY COURTEOUS TO THE MAX,NICOLE C.
Amazing helpful staffMARTIN C.
Le client n'a pas laissé de commentaire.Thomas G.
We rented a vehicle to recover a storage box and scheduled movers. The storage box was moved 45 minutes away so we could not recover it, and we waited for UHaul Moving Help that never showed or called. We instead spent the morning on the phone trying to contact them and never got an answer. Then 2 hours on the phone with UHaul who could not assist with the movers, and did not have an answer why the box was moved 45 minutes away. We had taken off from work to accomplish this and NOTHING was done. I am IRATE!!! I WILL NEVER USE UHAUL AGAIN. TO BE TOLD YOU ARE NOT AFFILIATED WITH MOVING HELP WHEN IT IS YOUR NAME ON THE WEBSITE IS A BIg LIE. We spent good money. and took off to get this done as lease agreement are time sensitive and UHaul could not have done any worse by us. People should know what is going on there.Donna Sue H.
Very reliable and convenient.Emmit B.
Le client n'a pas laissé de commentaire.SIANI E.
Exact information wasn't given to take pictures of gas mileage my friend was charged over 10,00 $ for gas and ended up paying 65,06 $ in chargesKaliecharan R.
Le client n'a pas laissé de commentaire.MARIA C.
Every thing so goodDam N.
Le client n'a pas laissé de commentaire.Robert G.
Parking spotFRANCISCO F.
Everything went pretty good except for the fact that I had to pay for 28 dollars for the toll to go to PA being as though they're a bunch of uhauls around my location... That's my only complaint then u guys would have got five stars from me and my family... A reimbursement just for the toll would make it five starsluis P.
Le client n'a pas laissé de commentaire.VINICIUS A.
Le client n'a pas laissé de commentaire.KIMBERLYS L.
Very easy to get to,came right out,and took care of the return of the truck,Thank Youjoyce J.
Le client n'a pas laissé de commentaire.MIGUEL S.
Le client n'a pas laissé de commentaire.JUNIOR J.
Very satisfiedjeffrey P.
Workers were very helpful. I did the mobile check in for the first time. My appointment wasn't till after closing. They were leaving their shift and stopped to make sure I was ok and didn't leave till I was taken care of. Class actTimothy E.
Le client n'a pas laissé de commentaire.Sandra P.
Le client n'a pas laissé de commentaire.Dawn C.
Le client n'a pas laissé de commentaire.JOSE R.
Great customer service!!The guys there are very helpful!!Cinthia P.
The staff inside was RudeJOSEPH H.
Fix your trucks, they feel and sound like there going to break down.Cheryl T.
Le client n'a pas laissé de commentaire.Angel M.
Le client n'a pas laissé de commentaire.Monica M.
Es bastante cómodo y muy buenas atenciones. Gracias por tan buen servicio.NARCISO C. | Premières impressions
The worst experience of my life when it came to moving, the staff was very disrespectful, manager called my wife yelling for a mistake they made and not having a rep that has proper knowledge on products, or services, idle threats of overcharging because I am a doctor, U-haul overcharges based of employment according to the manager.jesus M.
The Team at the 7750 Roosevelt Blvd. Site is extremely professional and give GREAT Customer Service. It is very impressive to have a Group of Young Professional service your Customers.James M.
It was okl but location was too far and we had to pay for miles but everything was goodVetrina M.
No parking. Had to park on streetDANIEL D.
Excellent serviceKAREEM R.
Le client n'a pas laissé de commentaire.Yamid R.
Le client n'a pas laissé de commentaire.Erick C.
Le client n'a pas laissé de commentaire.Aleem M.
No improvement needed. I had a good overall experience. The staff were awesome. All of themIBTIHAJ M.
Good serviceAKOBIRB K.
Ii reserved my 26' truck in person the day before I needed it. The young lady at the counter was courteous and knowledgeable. Picking up the truck the next morning was quick, the man at the counter was also excellent. When I went outside the truck was running and ready to go. Return was also a snap. I wouldn't hesitate to to use this location again. GREAT JOB!!JAMES M.
Make sure all tires are filled because the computer in the truck said the right tire needed air. Which I reported when we got backBETTY S.
The employee forgot the dolly. It was just too much running around back and forth with swapping out locations for both the uhaul and the dolly. I hope I never have to use UHAUL again.NICOLE V.
Way too expensive!!!FAITHE L.
The lady who called my second form of contact was very rude and unprofessional. I understand it was early, but she was not customer service friendly... The other parts of the process were pretty seamless, but it's workers like her that make me not want to use your products - Just sayingKaJuan R.
Le client n'a pas laissé de commentaire.DARRYL M.
Le client n'a pas laissé de commentaire.GREGORY Y.
Le client n'a pas laissé de commentaire.Guanteng L.
I was in and out super fast, very friendly and very knowledgeable place, Thank youGIEDRIUS V.
Le client n'a pas laissé de commentaire.Letitsha S. | Expérience générale
Have redeemed past bad experience.Gerald P. | Premières impressions
They are very nice and understanding people they are very helpful very responsible with your thingsCharmaine H. | Premières impressions
I felt that u-haul is protect my storage and make sure clean in hall. I like it.SELENA M. | Expérience générale
theyve been extremely helpful and very professionalCynthia O. | Premières impressions
The pricing was pretty steep. The first staff members were very brief and a bit rude, but on the day of closing the staff were polite. The facility was clean and convenient.Harmony J. | Expérience générale
Staff needs to be better able to explain to new customers how to properly access the the facility.Donna W. | Premières impressions
They employees there were very helpful, thank you very much!!Manuel B. | Expérience générale
Le client n'a pas laissé de commentaire.Janee S. | Expérience générale
Le client n'a pas laissé de commentaire.michele h. | Expérience générale
Le client n'a pas laissé de commentaire.Christine W. | Expérience générale
Let me start with. You guys cost of me a lot of money and aravation. Moving to a new place is already alot of stress on the day of the move. And because the place i was renting from my storage and u-haul truck. I lost my time slot to move in to my new place and had to pay extra to move in after hrs. Lost my deposit on a moving company because i wasnt able to get there in time. And still have to hire hands to move after hrs. And to put the icing on the cake. I wasn't able to move in to my new place till the 5th was told that i had to pay my 218 $for the whole month for storage on the 2nd and will not see any of that money back even though i was moving out on the 5th just 3 days later. I've been a repeating customer for year. And rented from you guy for the past 2 almost 3 years. If this how you treat long and Loyal pay customers that pay everything on time. Then i will never be using you guys again.MICHAEL S. | Expérience générale
Staff is amazing ! Definitely went out of the way to help me, place was clean, would recommend to othersChristine A. | Expérience générale
Le client n'a pas laissé de commentaire.James A. | Premières impressions
Le client n'a pas laissé de commentaire.Christy Paula O. | Expérience générale
Very helpful staff!! Great customer service!! Everyone at the facility was helpful and gracious!! Thank you for a wonderful experienceRegina L. | Expérience générale
I paid every month on time. I was moving out before next payment. I had to leave two mattress for junk man to pick up. It was labor day weekend. They called me before I had a chance to call them and said you need to get mattresses out by Sunday or charged for another month. Well could not get junk guy till tue. That was only2 days after my payment was paid.. They charged me for the whole month for a lousy 2 days.and it was a holiday So dont expect any money back if you have to move before payment I will deal with a small business for storage than uhaul they say climate control it is not and i had the biggest storage and could of went somewhere else and got alot more space i paid 186 for a 5x10x10Karen D. | Expérience générale
Le client n'a pas laissé de commentaire.Katrina S. | Premières impressions
My storage rental with U-Haul at this particular location was great. Always cleans and the associates that work there are friendly, attentive & helpful.Zykechia B. | Expérience générale
My biggest problem was the mice infestation, I had mice droppings all over my furniture and covering the floor. I would recommend uhaul storage but definitely will warn others about the mice infestation.Pauline F. | Expérience générale
Le client n'a pas laissé de commentaire.DANIEL W. | Expérience générale
Todo bien graciasRafael D. | Expérience générale
Le client n'a pas laissé de commentaire.Katherine A. | Expérience générale
Le client n'a pas laissé de commentaire.Miriam L. | Premières impressions
Le client n'a pas laissé de commentaire.Joyce P. | Expérience générale
Le client n'a pas laissé de commentaire.Carlos B. | Premières impressions
too many late fees made it all worthlessClifton F. | Expérience générale
Le client n'a pas laissé de commentaire.Zykechia B. | Premières impressions
Entire staff helpful and quite courteous.Sharon A. | Premières impressions
Le client n'a pas laissé de commentaire.Teena M. | Expérience générale
Your manager Mr. Mohammand is a monster. He is very much incivilized and a valain. His attitude instituted against me about a week ago were very aggressive and inhuman. I am not going to explain in detail of what actually happen but I view his action against me and a friend that day to be dehumanizing. I have already consulted my lawyer concerning this issue. If he didn't discard my photo he took that day and if I see it anywhere he will bear a serious legal consequences. The company is good but your branch manager is an evil monster and a very much barbaric idiot that's why I moved out of your storage.Samuel T. | Expérience générale
Le client n'a pas laissé de commentaire.michele w. | Premières impressions
Le client n'a pas laissé de commentaire.Felicia O. | Premières impressions
The staff was friendly and I felt safe with how creative they were with safe distance, everyone had to wear masks and the slides they made to send & receive paperwork...davida C. | Premières impressions
Le client n'a pas laissé de commentaire.Maurice F. | Expérience générale
Le client n'a pas laissé de commentaire.Michael K. | Expérience générale
Le client n'a pas laissé de commentaire.Lawrence B. | Premières impressions
Le client n'a pas laissé de commentaire.Josephine W. | Expérience générale
awesome experience using U - HaulROBERT B. | Expérience générale
Everything was great. Would recommend. However, id like to suggest to have more staffing there on Saturday mornings! Long wait timeLOUISE R. | Expérience générale
I had my unit for several years and have no complaints and never had an issue,Patricia S. | Expérience générale
thank you. a nice place.ABRAHAM S. | Expérience générale
Loretta was the bestChristine F. | Expérience générale
..great customer service ....Kettianne S. | Expérience générale
They where considerate, and caring , everything was there and on point , I didn't have to stand around and wait for hours, it was a over all excellent service giving, thank you for my frist expeElizabeth M. | Premières impressions
Good serviceRafael D. | Premières impressions
A little pricey, but I felt safe there. The staff interaction was professional, courteous and caring toward its customers. No hassles at checkout.Leora T. | Expérience générale
Very good service i couldn't ask for anything betterLatoya B. | Premières impressions
Your staff is incredible. Best service I've had with U-Haul to date. Merci.James D. | Expérience générale
The guy that helped us was quick and on point. Will recommend this place to anyone.Bianca f. | Premières impressions
I love Uhaul it was Goodderrick b. | Expérience générale
The facility should be accessible 24 hours if a key card is provided, but this facility is not and that was a bit of an inconvenience.Tawiila H. | Expérience générale
Excellent service and great staff.gregory s. | Expérience générale
Facility busy but always clean, including the restroom!DAVIS D. | Expérience générale
Staff very niceLUIS O. | Expérience générale
Very big lines because of the operator very slow and just one operator for big lines of customers.Iurii K. | Expérience générale
The woman that assisted me was friendly and warm she had us in and out in no time she answered all of my questions and was very respectfulMalika W. | Expérience générale
When I moved in the staff gave me a unit on the second floor that was open and weather would damage my furniture. I got another unit, mice so bad so many, no refund for moving out early, Mohiuddin reflinda t. | Expérience générale
Great staffJacques J. | Premières impressions
The some boy all the staff was Rude and ignorant sometimes . Parking for this facility was hard And at some time Not available because of trucks parked in the spots for loading at unloading Storagedavid b. | Expérience générale
Wonderful staff! Always accommodating..kevin l. | Expérience générale
n/aAmy T. | Premières impressions
Very polite lady explained everything. very positive experience.LUIS O. | Premières impressions
Staff is rude. They could care less about customers.DENNIS S. | Expérience générale
The staff is rude. The elevator always smells like urine and bleach. More than once bleach was left spilled in the hallway. No real security. Wouldn't recommend to anyone.SAMANTHA F. | Expérience générale
Lilly was really accommodating and there was another gentle man tall dark and handsome, He too was really helpfullShakeria E. | Expérience générale
Attendant was professional and courteous. She had excellent customer service skills. I would recommend U-haul to my friends.Maurice F. | Premières impressions
Friendly and very professional team.robert f. | Expérience générale
I wish the staff would be more polite helpful and friendly . I also was not happy with seeing the mice traps . MerciLINA H. | Premières impressions
Every time worked out well. Very good place to do business.MARSHA L. | Expérience générale
There were mice droppings inside my unit after a few months, so I had to sweep them out every few months. Otherwise a really great,safe place to store my stuff for 10 long years! Thanks Uhaul!JOAN W S. | Expérience générale
Lilly was very helpful to me when she served me on two occasions. Merci!Dana G. | Expérience générale
Very nice tVirgilius S. | Expérience générale
You gotta change those stuff from this busness because they think ppls whose come there to make busness knock their own doors and bother them in their home .its preferable for em to not ruin this bsneRegragui B. | Expérience générale
I hope 15,00 $ late is taken off my last bill because I thought I was on automatic change to my account. Thank You Roseann Wolk. I have Great service U Haul. I would recommend U Haul.Roseann W. | Expérience générale
Me Lilieum is the best Rep you have !Annette C. | Expérience générale
Rodent infestion messed up several thouand dollars worth of food grade equipment. The rats ate through chairs and crapped all over the stainless steel equipment. Disgusting.WILLIAM O. | Expérience générale
The guy that served me needs training didn't know what he was doing and basicallly jacked up my pick up of muah storage unit. The key card didn't work, couldn't charge me the lock. coworker finisheditPaul A. | Réservation
NO COMMENTSCRISTINA V. | Expérience générale
Everything was greatdaniel n. | Expérience générale
I was supposed to get one month free and did not.Rumman H. | Expérience générale
person should keep customer info private¬ discuss with unauthorized persons.Thats basics of cust+company relationship.Isnt giving any cust info 2 unauthorized simplywrong? Haswelcoming staff.Thankssameet m. | Expérience générale
good locationGary R. | Expérience générale
BienDolores S. | Expérience générale
I was very happy with the facility and your staff. You keep the storage facility very clean and smelling fresh - better than most people's houses !! I would definitely recommend you to friends!Linda D. | Expérience générale
Rate was not what I expected. A whole lot more moneyALEXSUS F. | Réservation
Manager is very rude and arrogant.. Lacks basic accommodating customer service skills and will speak to you in condescending manner...Malcolm G. | Expérience générale
Having the storage made my move much easier; the ease of obtaining the unit was most helpful.Latifah K. | Expérience générale
Storage given was a safety hazard the door would not fully open. The staff was not pleasant and appeared to be bothered when I asked questions about my storage unit.Bianca C. | Expérience générale
Excellent experience.DANIEL K. | Expérience générale
Staff was very helpful!!!’Ashley S. | Expérience générale
Access hours are so unconvient for someone who works 9-5 Monday through Friday and has to fight traffic just to make it before closing and even when I make it 20-15 minutes before staff precloses doorcelena r. | Expérience générale
I had 3 units at one point for a couple years and then the large one for over three years. I would recommend this facility to anyone. Employees always go above & beyond & are consistentl! Merci.JENNIFER S. | Expérience générale
SO IF IT IS GOOD, REMAINING WITH THE MONEY OF THE CUSTOMERSTaichy N. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!