Make sure the gas tanks are filled at least above half. The vehicle I rented had less than 1/8 so I had to rush to a gas station to be on the safe side. I also had requested a dolly well in advance and there weren't any available at the time of pick up.ALVIN G.
Customer Reviews for U-Haul Moving & Storage at Roosevelt Blvd
Pour nous contacter
Philadelphia, PA 19152
(Btwn Rhawn & Cottman)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.STEVEN G.
This facility has a Epidemic of ricebugs all over it's all over the facility on every floor I had to move out because my storage unit was full of those bugs and they were all on my boxes and inside of some of my boxes so I had to moveLINDA R. | Expérience générale
Le client n'a pas laissé de commentaire.JACOB G. | Premières impressions
I asked the guy not to charge me for 24 hours and he still charged me anyway after agreeing to it. I told him I didn't have anything in there but he charged it anyway thanks for that assholeBrian T.
Le client n'a pas laissé de commentaire.Carolee M.
You could have more of workers in the morning to help moving customers along in a timely mannerROSLYN T.
I didn't feel the customer service at the register was welcoming or helpful at all. The gentleman who helped me when I dropped off the truck was very nice, but I didn't have help acquiring the vehicle especially after the 1st location I went to pick up the vehicle the keys were not available, not a great experience overall.Gregory H.
All employees were amazing!CARA S.
Employees were very nice and helpfulSCOTT S.
The person who was there when I checked in was very professional. Big help and showed great customer service. The rest of the staff was foul mouth trash. When I checked in the truck I was showed that I was being billed mileage and gas. I estimated my trip at 12 miles but changed plans and stayed local. Don't even think I totaled 8. Didn't think I went through a quarter tank in 8 miles and had put a sufficient amount of gas in the truck prior to returning.GLENN H.
The vehicle has handling issues that make it difficult to handle on the road. Too much play in the steering wheel.JOHN L.
Everyone was friendly but the girl who does the paperwork. Not so much.JULIA R.
Le client n'a pas laissé de commentaire.Lyudmila V.
Le client n'a pas laissé de commentaire.AGNES G.
Le client n'a pas laissé de commentaire.Maurice T. | Expérience générale
Le client n'a pas laissé de commentaire.KISER T.
Le client n'a pas laissé de commentaire.Artan M.
Le client n'a pas laissé de commentaire.SNOW A.
Le client n'a pas laissé de commentaire.Eduardo V. | Online Move In
Very helpful peopleJeffrey S. | Expérience générale
Le client n'a pas laissé de commentaire.CLAYTON W.
The truck that I picked up wasn't maintained well and the cleaning wasn't done in the vehicle considering the variants of COVID-19. The gas cap also didn't come out of the filler neck and I was charged a fueling fee for only going a few miles-after I told the associate that checked in my vehicle. I won't be returning to this location for future business.Peirce S.
Le client n'a pas laissé de commentaire.YAJAIRA A.
Le client n'a pas laissé de commentaire.DOROTHY W.
Le client n'a pas laissé de commentaire.GLENN K.
Le client n'a pas laissé de commentaire.KELLY C.
Le client n'a pas laissé de commentaire.Keith P.
Le client n'a pas laissé de commentaire.RONNIE H.
During my recent trip to the office I was informed by the manager that I had an outstanding issue regarding the insurance carrier. Recently I had an experience where the mirror was damaged on the pick-up. I informed the office located at 314 N. 12th St. where I loaned it from. Upon returning the truck I paid the deducable for the mirror immediately. Once I obtained my receipt I thought nothing of It. I was wrong but I cannot contact the insurance company to rectify the issue. Claim #024386182021WINSTON B.
Le client n'a pas laissé de commentaire.CHRISTOPHER O.
Le client n'a pas laissé de commentaire.COLLEEN G.
Le client n'a pas laissé de commentaire.JOSE G.
Very quick and wonderful customer serviceRAPHAEL P.
Le client n'a pas laissé de commentaire.MIGUEL R.
Le client n'a pas laissé de commentaire.EDWARD M. | Premières impressions
Francesca was wonderful! The whole crew provided outstanding customer service.LORENA G.
Le client n'a pas laissé de commentaire.FAUSTO R.
Le client n'a pas laissé de commentaire.BONNIE J.
Le client n'a pas laissé de commentaire.YANHUI L.
Make sure truck batteries being inspected and charged. I picked up a 10 ft truck last week from the uhaul place on Roosevelt boulevard (at 10:30 am) and i had the truck loaded by 12 noon. It was a frigid windy day and as soon i got in the truck to it wouldn't start, the battery was dead. I call roadside assistance being on the phone almost 2 hr they did not pick up, it was so long that the background music stopped playing. I had to travel back to the uhaul place to get some help. They sent a worker to where i was to see if he could jump start the truck. After 2-1/2 hour later he got it started.. I even bought jumping cable which i gave them and the receipt they said they where call me until now i havent received a call, now i have to take time to go to the uhaul center to fight with them so they can reimburse me..Angel C.
Le client n'a pas laissé de commentaire.XAIRA M.
Le client n'a pas laissé de commentaire.Donald D.
Get better batteries for the truck, cause my truck had to get a jump twice.Lamont W.
Staff was extremely helpful in every aspect of my rental experiencejohn c. | Expérience générale
The staff was friendly and professional. They helped me and were quick at pickup and dropoff.Amy R.
Great service I am very pleasedElizabeth S.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
The guys at this location were not very knowledgeable about the policy and gave me bad information that almost made me rent some another company.Marvin L.
Le client n'a pas laissé de commentaire.WESLEY R.
Great Customer serviceKATHLEEN C.
Le client n'a pas laissé de commentaire.Alexys M.
The brakes could have been better. Soon after I got the truck I realized that the brakes were very loose and I had to start braking much much earlier especially after the load was in.Razin K.
Very friendly Johnny was a very great representative. I would use this location again .JOSELINA Q.
The breaks was locking on when Accelerating, not only dangerous but it wastes gasDAVID W.
Le client n'a pas laissé de commentaire.SOPHORNARA V.
Le client n'a pas laissé de commentaire.DAVID P.
Le client n'a pas laissé de commentaire.SERGIO L.
Le client n'a pas laissé de commentaire.JOSUE F.
Does it really matter what the customer wants want to see change thanks for the truck until next timeKEITH P.
I have no complaints. Everything went well and smoothly. Just a note ... adjusting the side-view mirrors on the 10' truck is very difficult.TRACEY C.
The ONLY problem was that the van smelled like cigarettes. The people were incredibly kind and gentle, especially during a stressful time of moving AND... during the holidays!!ILISA L.
Le client n'a pas laissé de commentaire.JOSE M.
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.RONALD A. | Expérience générale
Le client n'a pas laissé de commentaire.Daniel L. | Expérience générale
Inside of the cab was very dirty. Didn't seem like seats had been wiped or cleaned thoroughly.Benjamin N.
Good service and cleanDARNELL A.
Le client n'a pas laissé de commentaire.ALTIN A.
Friendly staff, smooth problem free experienceKEVIN C.
Le client n'a pas laissé de commentaire.COLBY H.
Had hoped for an invoice on my final cost of rental. Did not receive one through my email.Miroslan J.
I've found a very nice lady who helped me with all the kindness in the whole world thank u for being so kindLESLY D.
that was easy, comfort and fastORZU T.
More employees for early morning.STEPHEN T.
Le client n'a pas laissé de commentaire.ERIC H.
The receptionist was more interested in having her colleague brush her hair , than in answering my questions. She was very rude and unprofessional. The U-Haul's left light did not work and possessed an issue since it was very dark. The black male who gave me the vehicle was very professional and helpful.Ashley R.
Le client n'a pas laissé de commentaire.YOLANDA R.
Le client n'a pas laissé de commentaire.DENNIS I.
Need to service equipment before given to customer please. Make sure that equipment doesn't have any malfunctioning parts.KHADGA BAHADUR M.
Explain pricing to customers, rentals are not what is advertised. A 24 hr. Rental will run you over 60-70 dollars. Explain from the beginningNancy O.
Le client n'a pas laissé de commentaire.Teresa D.
Le client n'a pas laissé de commentaire.diane P.
Le client n'a pas laissé de commentaire.RONALD B.
I have no complaints about my dealing with you.Joseph S.
More 20 feet trucksSHAMIM A.
Elizabeth was great she is always Friendly and the gentleman Kyle pulled Up can for us also which was nice thanks for a great experience â€¦SUSAN S.
Le client n'a pas laissé de commentaire.Ian M.
Le client n'a pas laissé de commentaire.JOHN J.
Le client n'a pas laissé de commentaire.WAHIDULLAH W.
I would have liked a confirmation email stating I returned the truck.Alvaro B.
Fellas working at the location we're greatKEVIN V.
Le client n'a pas laissé de commentaire.SONIA O.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.William J.
Le client n'a pas laissé de commentaire.KLEMENT G.
Le client n'a pas laissé de commentaire.IBRAHIMA D.
Le client n'a pas laissé de commentaire.LISA H.
Le client n'a pas laissé de commentaire.LATASHA D.
Le client n'a pas laissé de commentaire.Johan H.
I really feel good going to this location. The staff at this location are very friendly and helpful, fast and efficient.SHAMIM A. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTOPHER G.
Send someone along to help load and unload the truck. LolANTONIO K.
Le client n'a pas laissé de commentaire.TYRE W.
Le client n'a pas laissé de commentaire.Eleonardo C.
Le client n'a pas laissé de commentaire.FLORIAN P.
Everything went smoothly. The lady was in the counter was excellent.SHAMIM A. | Premières impressions
Le client n'a pas laissé de commentaire.James D. | Premières impressions
The people here were rude and unkind. They really know how to make a tough situation worse. They were so unkind that I didn't want to speak with them anymore. While I was there people were complaining and calling customer service as well as giving them a negative review. They don't know what customer service is at all.Kayla B. | Expérience générale
Le client n'a pas laissé de commentaire.hina q. | Expérience générale
great peoplejonel c. | Expérience générale
Le client n'a pas laissé de commentaire.sophia m. | Expérience générale
I had no worries awesome teamLatifa S. | Premières impressions
Everyone I don’t with her courteous did an excellent job Ijoseph g. | Premières impressions
Le client n'a pas laissé de commentaire.luis r. | Premières impressions
Le client n'a pas laissé de commentaire.Rosa P. | Premières impressions
Le client n'a pas laissé de commentaire.JAMAR B. | Premières impressions
Le client n'a pas laissé de commentaire.Karen F. | Premières impressions
Representative was very accommodating and understanding! She really made my experience amazing!NAJAI B. | Premières impressions
The storage unit was fine. My truck rental sucked! You told me to pick it up at 9 in a different location then selected, the business didn't even open until 10am!! There were no clear instructions on how to get the rental before the business opened through the lock box. You need to be clearer and make it easier for your clients. Moving is stressful enough!Brianna P. | Premières impressions
The facility is very clean and smells normal no bad odors. The staff was friendly and helped me with every question I had. They were patient and took their time to explain everything.TAYLOR V. | Premières impressions
Le client n'a pas laissé de commentaire.Amanda B. | Premières impressions
Great bunch of employees who were very helpful . Great customer service! 30 mai 2021Deborah A. | Premières impressions
Le client n'a pas laissé de commentaire.Joshua R. | Premières impressions
They are very nice and understanding people they are very helpful very responsible with your thingsCharmaine H. | Premières impressions
theyve been extremely helpful and very professionalCynthia O. | Premières impressions
Le client n'a pas laissé de commentaire.Katrina S. | Premières impressions
Le client n'a pas laissé de commentaire.Miriam L. | Premières impressions
Entire staff helpful and quite courteous.Sharon A. | Premières impressions
Le client n'a pas laissé de commentaire.michele w. | Premières impressions
Very good service i couldn't ask for anything betterLatoya B. | Premières impressions
The guy that helped us was quick and on point. Will recommend this place to anyone.Bianca f. | Premières impressions
Great staffJacques J. | Premières impressions
I wish the staff would be more polite helpful and friendly . I also was not happy with seeing the mice traps . MerciLINA H. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!