Évaluations des clients U-Haul Moving & Storage at Route 37

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Route 37

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Martin S. le

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Le client n'a pas laissé de commentaire.

Luis A. le

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Le client n'a pas laissé de commentaire.

tom C. le

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I had no issues and the personnel were polite and knowledgeable

Theresa R. le

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The sun visor was broken no one said anything, when i turned the corner and started driving the visor came down and hit me in my face

dominick g. le

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Unbelievable good service great experience

Tom H. le

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Customer service personal is very prompt and quick. Pam even showed me how to fill the gas tank, that no other person ever did!

Joseph S. le

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I reserved a truck at a the brick NJ location and was told they did not have the equipment on site so they moved my reservation to this location which added more than a hour to my overall move. Also the truck itself seemed poorly maintained and every time I turned right there was a bad grinding noise. The alignment was terrible the steering was approximately 35% off center. I felt very uneasy while driving this piece of equipment..

Ricardo P. le

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When I was driving the 17 ft truck I had rented at night the guage cluster was flickering and shutting off. When I went to pay after returning the truck at first I gave them a credit card and they told me it was declined. I immediately called the credit card company in front of the associate with the phone on speaker and the credit card company said it went through but something was wrong on the uhaul end it. Needless to say I gave them 3 different credit cards all declined at first and then the manager tells me I have a service charge of 17 dollars because I returned the truck with 3/4 of gas and initially it had 3/8 of gas. This is after the original store associate said I was fine. Well after 30 minutes trying to find out what was going on and me now extremely stressed cause I had a scheduled furniture delivery at 9 am and it was now 930. I was dumbfounded. The manager asked if I had cash or another credit card to use once again. I then gave her one of the credit cards I gave her earlier and it finally goes through. Other than a thank you for your patience from the manager I cannot believe how I was treated. Completely embarrased in front of the other customers like I did something wrong when clearly it was something with the computer system Uhaul uses. I will most likely never go back there unless I had no other options. Sincerely, Ricky perez

Carlton A. le

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Le client n'a pas laissé de commentaire.

Armindo A. le

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The employees were very nice and perfectional

Ethan B. le

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Fast pickup and drop off, reasonable prices and super friendly staff!

Jennifer B. le

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The manager went above and beyond to assist me with closing out my unit. I cleared out before the holiday and received my monthly charge. She called the owner and Arizona to find out how to reverse it

Glenn G. le

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Le client n'a pas laissé de commentaire.

David R. le

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Le client n'a pas laissé de commentaire.

MARTIN S. le

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Le client n'a pas laissé de commentaire.

Ryan L. le

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People were wonderful

Robert R. le

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Unprofessional in competent worst rental experience I’ve ever had

richard D. le

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Loving into the computer website and creating an account was OK. Several attempts to use the app on the apple iPhone 6 was troublesome. After several attempts with password not validated or similar messages, I had to reset the password to get it to work.

Paul V. le

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The lady, Pamela, is a definite credit to your business. She went out of her way to be extra nice and knowledgeable in dealing with this customer. I will definitely recommend this location to all of my friends and business associates.

Carey J. R. le

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The 15' truck I had reserved was not available, so I had to take a 10' truck, which caused me to make more trips and use more time and gas. I realize that people can decide to keep the truck another day, but it did make my day more of a problem. Overall, I'm OK with the experience and price.

William K. le

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Le client n'a pas laissé de commentaire.

Henry J. le

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Everyone was exceptionally nice and went out of their way to accommodate me. I don't have my contract in front of me, but the young lady who connected the trailer to my truck was exceptional. She was beyond knowledgeable. She made my wife and I feel like we were valued customers and I will always do business with the Tom's River Uhaul on Route 37 and will send our family and friends there. The young lady gave us excellent service.

Brittany B. le

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No one to help grab caddy. Had to return van all the way back to Toms River even though I had moved an hour and a half away. Would rather drop the van off to a location near my new home.

Joe S. le

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Le client n'a pas laissé de commentaire.

Ludwig D. le

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Everything was great.

Stephen H. le

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Nothing

Rosalie F. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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Everything went smooth. The truck I needed was available without issue. The employees were friendly. It's stressful enough having to move, having a seamless truck rental is just plain awesome.

Michael M. le

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Le client n'a pas laissé de commentaire.

Michelle M. le

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Le client n'a pas laissé de commentaire.

Christopher S. le

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I especially had great service from a young lady , very hard worker and Mom , Pamela Eckert ? Spelling ? She helped me from day one with all my questions solved , professionally and friendly !!!

Mark V. le

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Athena and her crew were amazingly helpful and friendly. I would absolutely recommend them over the competitor down the street which failed to provide a truck as promised online. UHaul on Rt 37 is the best!

gerald B. le

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What a great experience from the first phone call to the return process.

Eric H. le

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Excellent professional staff.

Joseph N. le

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Le client n'a pas laissé de commentaire.

James C. le

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Le client n'a pas laissé de commentaire.

Shirley H. le

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Le client n'a pas laissé de commentaire.

Anthony P. le

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Le client n'a pas laissé de commentaire.

Wilfredo C. le

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Le client n'a pas laissé de commentaire.

Dominic C. le

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Le client n'a pas laissé de commentaire.

robert M. le

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Le client n'a pas laissé de commentaire.

Richard C. le

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Le client n'a pas laissé de commentaire.

Michele M. le

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Everyone I dealt with was absolutely amazing. Need more space to give proper credit! Pamela, Phil & Alexis were all so extremely helpful, professional, & knowledgable! Couldn't have been better!

john r. le

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I think her name was Pam and she was incredibly helpful. She is a great asset to your company.

Dawn P. le

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Everyone of the employees went above and beyond helping customers I only use rt 37 uhaul

Karen G. le

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Our storage rental was great as was our van use. And Pamela was superior in every way, so kind, helpful, clear information, accommodating and efficient, wonderful in every way! She made it easy! :).

David S. le

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Everyone was supper nice and it was a good price so all in all a great experience keep up the great work

Michelle B. le

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My moving plans changed drastically last minute. Everyone that works at this location was very helpful, efficient and friendly while accommodating my very last minute changes. They were fantastic!

Benedetto s. le

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The ( gm) was horrible. sitting there for an hr waiting patiently i come to find Out out that nothing was really reserved. Thanks to Pamela’s help and great customer service was it all worked.out

Alan P. le

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The staff there was so helpful would recommend this location to anyone!

Kevin H. le

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All of the staff at this facility were very polite, professional and knowledgeable. It was a pleasure to use this facility.

JAMES M. le

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Excellent service

LAURA B. le

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The staff were all so very nice and helpful. I interacted with many of them. Each was very pleasant, knowledgeable and helpful. Thank you again.

Christopher S. le

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Polite, professional very timely !!!

Ovis W. le

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Great equipment and service.

Susan A. le

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Was a pleasure dealing with this facility. Used a trailer to move for a long haul, storage for in between and a van for the final short move. Everyone was helpful. Access card was difficult.

SHERYL M. le

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Great place to store our household items while renovating . Def better than the POD we used . Highly recommend

Dawn P. le

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everyone is so kind and some go above and beyond like Mark anf=d the young lady

John M. le

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I did rent a storage unit and unfortunately we were unable to program my access card. Please remember to contact me when this has been corrected.

PATRICIA P. le

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The staff is friendly and helpful

Steven B. le

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Pam is the queen of storage and very helpful

Steve V. le

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One word....Great

Leila H. le

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The supervisor Stephanie was extremely helpful in meeting my needs when I asked for an exception on my uhaul storage unit. Overall the experience was great.

Jennifer C. le

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Pam is excellent. Friendly, knowledgeable and helpful.

Samantha B. le

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This facility is always immaculate & the staff is amazing! Always helping out with just what we need even if it’s last minute... thank you!

GARY L. le

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Staff was very helpful and friendly.

joseph c. le

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Always a great experience working with the Team at this uhaul, would highly recommend to anyone who needs a truck or space to store things.

Jeffrey F. le

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Facility is great. Pamela did a wonderful job getting everything taken care of for a speedy transaction and move in. Thanks!!

Richard L. le

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Pam was the best. U haul is very lucky to have a employee like her that makes your company shine above all the rest. Great job.

WILLIAM R. le

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👍

SYLVIA C. le

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Professional, accommodating prices wiEre decent, units are clean.

Todd C. le

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Pam, Phil and Stephanie were a pleasure to work with. My truck was clean and ready to go as planed. I also rented a van to get the leftover boxes. I rented a storage as well and went smoothly. Thani u

Michele M. le

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Excellent service all around

Sam V. le

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good and nice service , thanks

John C. le

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easy peasy

Joseph B. le

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Stephanie and her staff are always very helpful. Only thing I would suggest is better lighting in the units themselves.

Marisol W. le

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Strongly recommend this U-Haul Storage Facility because they are very professional,friendly and helpful. My furniture was very well secure and well kept. God bless you all, Thank you for your service.

Richard K. le

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good environment.Well maintained

John G. le

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The best U Haul staff that I have ever met!

CATHERINE S. le

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The employees were always hospitable and helpful. Very much appreciated.

mark w. le

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The facility has 2 floors with no elevator, however there are only about six steps so it is not bad. Clean and very secure. Would definitely recommend it.

Jeffrey H. le

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Nice staff. Cleanest bathroom I have ever seen in a public building.

janice m. le

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We are very pleased with the customer service at this location. Hopefully our storage experience will be as good as the courteous, respectful service that we received. Thank you

joesph l. le

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I'm 71 years old & remember times when companies offered great products, at fair prices, made you feel like you were really important to them & made sure to be there for you.. UHAUL IS STILL LIKE THAT

Joseph l. le

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Made reservations for 2 storage units 10x14 preferably near a door and also near eachother So far everything seems to be moving along quite nicely. Hopefully they will be ready when I get there.

Zachary C. le

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The staff is always friendly and respectful.

william m. le

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I would recommend this storage facility to anyone who is looking for a clean, secure and accessible place to store your valuables . The staff was incredibly courteous and helpful, any day or night.

Joseph Z. le

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Great location very user friendly