The experience was wonderful. The woman who assisted us was so kind and efficient.WILLIAM R.
Customer Reviews for U-Haul Moving & Storage at Route 37
Pour nous contacter
Toms River, NJ 08753
(Take exit 82 on Garden State Parkway for route 37 east)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Wayne B.
Continue with your excellent customer service.JANOSALEXANDER A.
Le client n'a pas laissé de commentaire.PAMELA F.
Have used this location multiple times and everyone is very helpful and courteous.ELAINE T.
Nothing comes to mind immediately.GEORGE S.
Le client n'a pas laissé de commentaire.CHARLES A.
Very smooth experience. Thank you.KELLY C.
The service I received was beyond excellent. I had a snag with my vehicle and the U-Haul personnel went above and beyond to help me resolve the issue so that I could tow the cargo trailer that I rented. Athena Scott at the first location and Robert Scott at the second location, provided outstanding customer service. If you go, ask for them, they will truly make your entire experience extraordinary!GAIL S.
Quality safety inspections of your units is paramount to anyone driving or pulling one of your units.Javier R.
Le client n'a pas laissé de commentaire.LEONARD D.
The manager was very nice and helpful I would recommend this store all the time to every one who is looking for a U Haul.BERTHA W.
I thought the idea of using the app was a good idea. Very easy to navigateMatthew V.
Le client n'a pas laissé de commentaire.EDWARD M.
In and out in a matter of minutes A young man named Nick unhooked the car Trl thoroughly inspected The truck and had me on my way much quicker then I expected after driving over 1300 Miles what a relief to get service like that!! Thank You Nick!ROBERT C.
Le client n'a pas laissé de commentaire.amy B.
Le client n'a pas laissé de commentaire.HENDRIK P.
Le client n'a pas laissé de commentaire.Charles G.
Le client n'a pas laissé de commentaire.ANGELA F.
Totally satisfied ... no problems, no issues and NO SUPRISES!KEVIN L.
Le client n'a pas laissé de commentaire.Gary R. | Premières impressions
Check-in and checkout via the phone worked well.Arturo T.
Le client n'a pas laissé de commentaire.ROBERT R.
I can always depend on the staff at this location. They are always ready to help and can find a solution to any situationROBERT F.
Le client n'a pas laissé de commentaire.MALCOLMHAGARD H.
The 24/7 drop off is not convenient and didn't even work.EDWARD W.
Le client n'a pas laissé de commentaire.RICHARD P.
Le client n'a pas laissé de commentaire.FRANK F.
Le client n'a pas laissé de commentaire.SUSAN F.
Le client n'a pas laissé de commentaire.ROBERT G.
Very positive experience.Sherrie F.
Le client n'a pas laissé de commentaire.LEONARD B.
Your employees are very king and understandingDAVID O.
Le client n'a pas laissé de commentaire.CHRISTOPH S.
The check out process was excellent and easy - the entire experience was very good !PEDRO I.
Le client n'a pas laissé de commentaire.TERENCE C.
Le client n'a pas laissé de commentaire.CHRISTOPH B.
Le client n'a pas laissé de commentaire.TOM H.
The gentleman that Help me with my order I was very knowledgeable and helpful and it was really appreciatedTHOMAS H.
No issues with anything. Easy pick up and even easier drop off.Michael P.
Le client n'a pas laissé de commentaire.STEVEN W.
Nothing. Everything was greatPATRICK G.
Website said location was open until 10:00pm. We arrived at 4:50pm and the employee was arguing that they were closed. They eventually helped us return the equipment but emailed us a contract we were not given the opportunity to sign for the return.TIMOTHY H.
Le client n'a pas laissé de commentaire.Jacob G. | Premières impressions
Le client n'a pas laissé de commentaire.JOSEPH N.
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.Dylan M.
Le client n'a pas laissé de commentaire.Buddy O.
Le client n'a pas laissé de commentaire.DAVID D.
Always a pleasure working with u haul at any locationGLENN D.
Make sure employees are copying IDs correctly, my last name was misspelt. And also have an hourly rate without mileage cost me just about 60 bucks to go less then 20 miles in less then two hours. I was super glad the service was available but would definitely use more often if it was slightly more affordable or had different charging rates.Patricia W.
The wipers were in terrible shape. It started raining while I was on the highway, but the wipers did not work properly. Luckily, it didn't rain hard or it would have been a hazard. The wheels were out of balance or something because there was a shimmy at higher speeds.OJ M.
Le client n'a pas laissé de commentaire.Janice B.
Nicholas was very polite and helpful during renting and return of equipment.JAMES B.
The staff was very friendly, knowledgeable and helped us out with all of our needs when we went and rented a trailer and then we realized that we needed a truck instead of the trailer and they came through with no problems at all. I was a great experience through a very stressful time of moving and I would recommend them to anybody and everybody.DAVID P.
Le client n'a pas laissé de commentaire.GLORIA M.
Le client n'a pas laissé de commentaire.CHRISTOPHER R.
Le client n'a pas laissé de commentaire.Scott S.
Le client n'a pas laissé de commentaire.luis L.
These guys were great and extremely accommodating. Especially Valerie the traffic control manager.SCOTT R.
Le client n'a pas laissé de commentaire.STEVENEDWARD G.
It was perfectLINDA D.
Le client n'a pas laissé de commentaire.Donald C.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.DAVID H.
Everything was good, simple and customer friendly.MIA D.
Check Safety chain hooks. The S hooks are closed too tight.ROGER M.
Le client n'a pas laissé de commentaire.THOMAS C.
Le client n'a pas laissé de commentaire.Colin J.
Le client n'a pas laissé de commentaire.JOHN P.
Le client n'a pas laissé de commentaire.donna M. | Premières impressions
Le client n'a pas laissé de commentaire.ANTHONY M.
The prices are a astronomical especially for during a pandemic and economic crisis fir certain people in America.JERMAINE L.
It was good with the trailer except it was very dirty when I got it I had to wash it out myselfAlbert P.
Le client n'a pas laissé de commentaire.Andrew R.
Le client n'a pas laissé de commentaire.Ronald B.
Le client n'a pas laissé de commentaire.DARLENE C.
Le client n'a pas laissé de commentaire.Stephen H.
Le client n'a pas laissé de commentaire.PATRICK H.
Staff was very friendly and helpful!Cameron M.
Le client n'a pas laissé de commentaire.HEATH A.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.CHARLES W.
You should have a price chart for truck rentals. The only signs I saw have great prices with big number, but very, very, very small fine print that says In-town only and something smaller under that which I couldn't even see.David F.
Le client n'a pas laissé de commentaire.ROBERT C.
Le client n'a pas laissé de commentaire.GREGG M.
Le client n'a pas laissé de commentaire.Brian L.
The staff at this location were very helpful, courteous,knowledgeable,pleasant, and easy to work with. The equipment was everything as advertised. I will without a doubt, be back, and recommend this rental location.joseph D.
Le client n'a pas laissé de commentaire.VERNETTA M.
I have used UHaul at the Toms River location a couple of times. I was then & am now a very satisfied customer. I highly recommend this facility. Nice employees & so knowledgeable. Easy pick up & even easier drop off.REGINA M.
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.susan C.
Le client n'a pas laissé de commentaire.Mary B.
Le client n'a pas laissé de commentaire.LAWRENCE N.
I have been a customer for several years, and all storage and vehicle rental experiences have been very positive experiences. The staff was professional and helpful.Ron P. | Expérience générale
The customer service was excellent, the entire process was simple and made our move so less stressful because of it.Deeanne G.
Le client n'a pas laissé de commentaire.Richard H.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.John B. | Expérience générale
Le client n'a pas laissé de commentaire.Walter S.
Le client n'a pas laissé de commentaire.JOHN E.
Le client n'a pas laissé de commentaire.COLLIN B.
When I initially rented this unit I was told it would be 85 a month. After we loaded the unit when I went to pay I was charged 115 a month. The girl at the desk said there was nothing she could do about it. I emailed your corporate headquarters and received no response. This is bad customer service. And then with the COVID situation most companies reached out to see if people needed any assistance with paying their bills but not uhaul. In fact your company raised the rates by 5 dollars a month. Just makes me feel like your not a people company and all your concernDenise K. | Expérience générale
Strong smell of cigarettes used a can of Lysol to kill the smell Man at the counter should not work with customers When I dropped off the rental the woman who was helping someone else was so pleasant & understandable with the customerssandra O.
I picked up my U-Haul truck and went right across the street and filled it with gas. Upon leaving the gas station onto the roadway, my truck started to slip on the transmission. I immediately returned it and they were so pleasant and of course went and replaced the truck. They waived a days rental and dropped the mileage to 79 cents a mile and also waived another 20 $fee. I would recommend this U-Haul location to all my family and friends. Easy pick up and easy return with no hassle, took a lot of stress off my move.Kimberly Z.
Le client n'a pas laissé de commentaire.JOSEPH M. | Expérience générale
Nicholas very knowledgable and helpful thru out the process of finding the perfect storage unit for us.John B. | Premières impressions
Le client n'a pas laissé de commentaire.Donna L. | Expérience générale
Thank you very much. Having the ability to store my things temporarily was a much needed necessity for me and the location was perfect.Mike X. | Expérience générale
Le client n'a pas laissé de commentaire.Frank C. | Expérience générale
Pamela, Athena and their staff at top notchJulio E. | Expérience générale
The best staff in the business! Extremely helpful, courteous and knowledgeable! No better place to accommodate your storage and self-moving needs! Thank you to all the friendly staff that helped me throughout the length of my stay and on my move out day!Phillip G. | Expérience générale
Mark is the bestAlexander G. | Premières impressions
Le client n'a pas laissé de commentaire.Jean M. | Expérience générale
Pamela was so helpful she answered all my questions.LISA V. | Premières impressions
This location is awesome. From my first visit with Athena to my many dealings with Pamela. Best customer service I've dealt with in a while. I would definitely recommend this location to all my friends.Julio E. | Premières impressions
Pam was so helpful in setting up our storage units. If I need a storage unit again, Uhaul will be the first place I go to.Amanda J. | Expérience générale
NICE Place to be and GO TOBRIAN Y. | Premières impressions
I forget the cashiers name but she was so nice and very helpful!Susan P. | Premières impressions
Pamela was extremely helpful. Amazing customer service.Michael C. | Premières impressions
Le client n'a pas laissé de commentaire.Robert R. | Expérience générale
Le client n'a pas laissé de commentaire.Andrew S. | Premières impressions
Convenient location, amazing staff and above average customer service. Highly recommend this location. Athena and Pamela are excellent managers and role models for their team.dorita c. | Premières impressions
Le client n'a pas laissé de commentaire.Glenda H. | Premières impressions
Worked with Pam, she went out if her way to accommodate and even called Corporate to make a change to fit all my gear. Great Job and would highly recommend.Kevin R. | Premières impressions
Le client n'a pas laissé de commentaire.Chang W. | Premières impressions
it has finally come to food for the apartment pets and me or the storage rental. Im sorry to have had to leave but thank you for being there for me.JANET A. | Expérience générale
Le client n'a pas laissé de commentaire.pina r. | Expérience générale
The customer service was excellent and very helpful. We had Pamela Eckert and she was excellent and very Knowledgeable . Michele & MichaelMichael M. | Premières impressions
Le client n'a pas laissé de commentaire.Nick G. | Premières impressions
Pamela was very helpful and took time to show me a few units so I could choose the best for me. She was very knowledgeable and informative. I had gone to other facilities in the area where I was not happy with the units nor the customer service. Pamela made me feel very comfortable with using this facility for storing my belongings. The unit I choose was clean and easily accessible.Virginia D. | Premières impressions
Every single employee made the very stressful process of moving a pain-free experience. Particularly Athena Scott and Jacob Page. I will definitely use Uhaul for all future storage and truck rentals.Geoffrey M. | Expérience générale
The staff in Toms River are superb. Very helpful and provides excellent customer service. I would highly recommend this location.Sokang T. | Premières impressions
I thank Mark so much for all his help. He has outstanding customer service. And I thank the girl who first helped me on Thursday June 25. Again, outstanding customer service.PATRICIA S. | Premières impressions
Did not offer any discounts or anything to help with those who lost their jobs during the pandemic. Had no income so wasn't able to pay for unit on time. Late fees were charged and unit was ziptied til it was paid. No access to belongings during a pandemic that was out of our control. Prices are high as well.Christina J. | Expérience générale
This particular Uhaul was easy stress free knowledgeable and fast . Thank you for an easy moveChristine D. | Expérience générale
Went very wellJohn F. | Premières impressions
The check in process is a disgrace. Absolutely zero customer service. The phone check in kept prompting me for a payment method, when my locker was free. Could not get past this part. Called customer service twice. Finally they got in touch with a person at the facility. I got into an argument with her over the check in process. She also told me that masks must now be worn. I didn't have on. I came here from south carolina, where they are optional. It should be the responsibility of uhaul to contact ots customers and make them aware of policy changes, especially with all that's going on now. She insisted that this is my responsibility, not theirs. Other companies provide updates as your "move in" date gets closer. When she finally called me and checked me in, I told her that I would tie a shirt over my face. Her response was, do t worry about it, we have masks and I'll give you one. Seriously! This whole conflict could have been avoided from the start if shs just simply explained what the new procedure was and said, we have masks, so dont worry about anything. Instead, she opted to exurt her authority to make a point. Bottom line, your checkin process is terrible and needs to be streamlined. I highly doubt that I will use uhaul again for anything. This left a very poor taste in my mouth.lee k. | Premières impressions
Le client n'a pas laissé de commentaire.Vivian V. | Expérience générale
Had the best of help at the Toms River rt 37 storage, they got me through a very difficult time and they were a very big help. I commend everyone who had a part with helping and my mom. Thank you and I hope we can do business together again...Joan B. | Expérience générale
Le client n'a pas laissé de commentaire.john r. | Expérience générale
Le client n'a pas laissé de commentaire.David S. | Expérience générale
Le client n'a pas laissé de commentaire.Tommy F. | Expérience générale
Pam is amazing and a huge asset to the company. She went above and beyond to make sure all my needs were met and in a very timely manner. Excellent service à la clientèle. Thank you for everythingRyan L. | Premières impressions
Great and super clean facility!!! I would highly recommend to anyone!Pamela E. | Expérience générale
Pamela and Mike were a pleasure to work with. They were extremely efficient, professional and went above and beyond to make my moving experience that much less stressful. I would definitely recommendTommy F. | Expérience générale
Pleasure doing business with everyone at this location. Would use your services again and recommend to friends.Candice M. | Expérience générale
Athenian helps out every customer equally she's a keeperDAWN P. | Premières impressions
Unbelievable good service great experiencedominick g. | Premières impressions
The manager went above and beyond to assist me with closing out my unit. I cleared out before the holiday and received my monthly charge. She called the owner and Arizona to find out how to reverse itJennifer B. | Expérience générale
I especially had great service from a young lady , very hard worker and Mom , Pamela Eckert ? Spelling ? She helped me from day one with all my questions solved , professionally and friendly !!!Christopher S. | Expérience générale
Everyone I dealt with was absolutely amazing. Need more space to give proper credit! Pamela, Phil & Alexis were all so extremely helpful, professional, & knowledgable! Couldn't have been better!Michele M. | Expérience générale
I think her name was Pam and she was incredibly helpful. She is a great asset to your company.john r. | Premières impressions
Everyone of the employees went above and beyond helping customers I only use rt 37 uhaulDawn P. | Expérience générale
Our storage rental was great as was our van use. And Pamela was superior in every way, so kind, helpful, clear information, accommodating and efficient, wonderful in every way! She made it easy! :).Karen G. | Expérience générale
Everyone was supper nice and it was a good price so all in all a great experience keep up the great workDavid S. | Premières impressions
My moving plans changed drastically last minute. Everyone that works at this location was very helpful, efficient and friendly while accommodating my very last minute changes. They were fantastic!Michelle B. | Premières impressions
The ( gm) was horrible. sitting there for an hr waiting patiently i come to find Out out that nothing was really reserved. Thanks to Pamela's help and great customer service was it all worked.outBenedetto s. | Premières impressions
The staff there was so helpful would recommend this location to anyone!Alan P. | Premières impressions
All of the staff at this facility were very polite, professional and knowledgeable. It was a pleasure to use this facility.Kevin H. | Expérience générale
Excellent serviceJAMES M. | Expérience générale
The staff were all so very nice and helpful. I interacted with many of them. Each was very pleasant, knowledgeable and helpful. Thank you again.LAURA B. | Expérience générale
Polite, professional very timely !!!Christopher S. | Premières impressions
Great equipment and service.Ovis W. | Premières impressions
Was a pleasure dealing with this facility. Used a trailer to move for a long haul, storage for in between and a van for the final short move. Everyone was helpful. Access card was difficult.Susan A. | Expérience générale
Great place to store our household items while renovating . Def better than the POD we used . Highly recommendSHERYL M. | Expérience générale
everyone is so kind and some go above and beyond like Mark anf=d the young ladyDawn P. | Premières impressions
I did rent a storage unit and unfortunately we were unable to program my access card. Please remember to contact me when this has been corrected.John M. | Premières impressions
The staff is friendly and helpfulPATRICIA P. | Expérience générale
Pam is the queen of storage and very helpfulSteven B. | Premières impressions
One word....GreatSteve V. | Premières impressions
The supervisor Stephanie was extremely helpful in meeting my needs when I asked for an exception on my uhaul storage unit. Overall the experience was great.Leila H. | Expérience générale
Pam is excellent. Friendly, knowledgeable and helpful.Jennifer C. | Premières impressions
This facility is always immaculate & the staff is amazing! Always helping out with just what we need even if it's last minute... thank you!Samantha B. | Expérience générale
Staff was very helpful and friendly.GARY L. | Premières impressions
Always a great experience working with the Team at this uhaul, would highly recommend to anyone who needs a truck or space to store things.joseph c. | Expérience générale
Facility is great. Pamela did a wonderful job getting everything taken care of for a speedy transaction and move in. Thanks!!Jeffrey F. | Premières impressions
Pam was the best. U haul is very lucky to have a employee like her that makes your company shine above all the rest. Great job.Richard L. | Expérience générale
👍WILLIAM R. | Expérience générale
Professional, accommodating prices wiEre decent, units are clean.SYLVIA C. | Premières impressions
Pam, Phil and Stephanie were a pleasure to work with. My truck was clean and ready to go as planed. I also rented a van to get the leftover boxes. I rented a storage as well and went smoothly. Thani uTodd C. | Premières impressions
Excellent service all aroundMichele M. | Réservation
good and nice service , thanksSam V. | Expérience générale
easy peasyJohn C. | Expérience générale
Stephanie and her staff are always very helpful. Only thing I would suggest is better lighting in the units themselves.Joseph B. | Expérience générale
Strongly recommend this U-Haul Storage Facility because they are very professional,friendly and helpful. My furniture was very well secure and well kept. God bless you all, Thank you for your service.Marisol W. | Expérience générale
good environment.Well maintainedRichard K. | Expérience générale
The best U Haul staff that I have ever met!John G. | Réservation
The employees were always hospitable and helpful. Very much appreciated.CATHERINE S. | Expérience générale
The facility has 2 floors with no elevator, however there are only about six steps so it is not bad. Clean and very secure. Would definitely recommend it.mark w. | Expérience générale
Nice staff. Cleanest bathroom I have ever seen in a public building.Jeffrey H. | Expérience générale
We are very pleased with the customer service at this location. Hopefully our storage experience will be as good as the courteous, respectful service that we received. Mercijanice m. | Réservation
I'm 71 years old & remember times when companies offered great products, at fair prices, made you feel like you were really important to them & made sure to be there for you.. UHAUL IS STILL LIKE THATjoesph l. | Réservation
Made reservations for 2 storage units 10x14 preferably near a door and also near eachother So far everything seems to be moving along quite nicely. Hopefully they will be ready when I get there.Joseph l. | Réservation
The staff is always friendly and respectful.Zachary C. | Expérience générale
I would recommend this storage facility to anyone who is looking for a clean, secure and accessible place to store your valuables . The staff was incredibly courteous and helpful, any day or night.william m. | Expérience générale
Great location very user friendlyJoseph Z. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!