Customer Reviews for U-Haul Moving & Storage at Route 9

2974 évaluations

2180 Rte 9   Toms River, NJ 08755
(Located between Route 70 and Cox Cro Rd)

(732) 367-0004

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(732) 367-0004

2180 Rte 9
Toms River, NJ 08755
(Located between Route 70 and Cox Cro Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Over good service.

Brian S.  |  Expérience générale 
Évaluation :
1

My box was almost 2 weeks late, I was never kept informed and I probably spent over 10-15 hours on the phone and barley ever got actual help. I will never use a Ubox ever again.

Richard H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Inflatable A. 
Évaluation :
5

Your customer service staff was great. When we picked up the truck, Pam was very professional, courteous and extremely helpful,. Thanks for a great experience.

WARREN W. 
Évaluation :
5

Always a pleasure to deal with this group of people

MICHAEL K. 
Évaluation :
5

Brandie the representative helped me was so knowledgeable and very attentive

JEFFREY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Inflatable A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eugene M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris L. 
Évaluation :
3

Needed to reduce expenditures, especially high cost of storage.

Donald G.  |  Expérience générale 
Évaluation :
5

Excellent service

ROBIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARQUEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GINA B. 
Évaluation :
1

The truck was in very poor condition and should not be offered to customers.

david H. 
Évaluation :
4

Fast Professional Installation. Scheduled Appointment, and was installed in an hour.

Joe C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GABRIEL J. 
Évaluation :
5

Manager and employee were very professional and personable

BLACE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helene C.  |  Premières impressions 
Évaluation :
5

The best experience The people were great and knowledgeable and very professional.

HENRY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL K. 
Évaluation :
5

Great customer service, very helpful...

Joseph S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GABRIELM P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTONIA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas M. 
Évaluation :
5

We rent uhauls whenever we move our kids (college, first apartments) and the Rte 9 Toms River location was our best experience yet! They answered the phone promptly with 2 calls I made to change my pick up times. And the in person experience was just as good - friendly and fast to get us on our way. Highly recommend UHAUL and especially the Rte 9 Toms River location!

Pamela C. 
Évaluation :
1

I rented an open trailer contract number 83279280 . The experience started off fine in the office. Then they hooked on a trailer that was broke - 1st waste of time, then the next trailer took for some reason 20 minutes to attach. The person loading it on said the running lights don't work, it's against company policy to let you take the trailer - then they said we don't have another one - just take this. I said is it safe and they said as long as you don't drive at night ? Then I bring it back that night just as it was starting to get dark - worried I'd get in a accident. The location had just closed but the desk person had told me to just unload it and drop paperwork in drop off box and they would take care of it in morning. So next day I get a final receipt with s 20 $after hours drop off charge on my bill for a 45 $trailer. I called uhaul - 29 minutes wait time, I tried again 11 min wait time- so I waited. I was trying to call the location I rented it from- but when I finally got someone they told me it was a call center and it was transferred to them because the office didn't pick up there phone in 11 minutes ? They told me I had to login to uhaul to say I returned the trailer- no one told me that - or I would have did it. Then I asked them to take the charge off and they couldn't but would transfer me to customer care which I got disconnected from after they hung up. So not the best experience- can you help me get my 20 $back ?

LAWRENCE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin B. 
Évaluation :
5

Nothing your customer service is excellent Pamela that took care of my rental was very knowledgeable of everything and got me in and out in no time I would recommend you guys to anyone this is the only location that I've never had an issue with with equipment and trucks and customer service is number one and above

Robert M. 
Évaluation :
1

the online service screwed me up terribly

josh L. 
Évaluation :
5

I forgot to mention when I took the van back that the left rear blinker was not working.

JOHN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD C.  |  Expérience générale 
Évaluation :
1

Vehicle fuel tank had vapor lock: (the tank would not accept fuel. ) Had to cancel our move.

Jennifer K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Inflatable A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT C. 
Évaluation :
5

The mobile app was Useless, annoying because it didn't work

CHRISTINE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER L. 
Évaluation :
1

I reserved a truck for 2 days. When I went to pick it up I was told I could only have the truck for 22 hours. You have a really crappy business model and I would rather make 100 trips with a smart car than rent from uhaul again. Y'all lost a few customers because I'm gonna share my experience every time I hear someone needs to rent a truck.

MARYANNE G. 
Évaluation :
5

The website reservation process needs work. It allowed me to make a reservation for a time that was not actually available. The mechanic at the location was gracious enough to stay late to do the installation.

Marc B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Albert M. 
Évaluation :
5

Thank you for all your help

Howard H.  |  Expérience générale 
Évaluation :
4

I very much appreciated pam for her going above and beyond to help make my move a smoother process. I can say that the first person I was greeted by, who was a tall white man with glasses was extremely rude. No greeting, basically asked us what do we want and when explained to him the size of our house he then said he doesn't think he can help us. Then, Pam kindly took over. So thank you to Pam.

Mariah D. 
Évaluation :
5

Was unable to upload pictures via the app - had to use the website to return the truck. Was a pain and caused me to miss the 7:30 drop off time. Other than that was great!

DANIEL W. 
Évaluation :
5

Staff was knowledgeable and pleasant. Very smooth transaction.

Leslie S.  |  Premières impressions 
Évaluation :
5

Friendly, Kind, and worked very efficiently. The whole setup process and q&a took less than 10mins.

Zachary O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS A. 
Évaluation :
5

While this location did an exceptional job, the online booking process was misleading and incredibly frustrating. I've been advertised time and time again that you can book a cargo van one-way (the van we ultimately got even said "rent one-way or in-town" on it) but we were told the day before our move that this is not possible - we could only book roundtrip. This should have been flagged to us 20 days ago when we originally booked our reservation. I ditched the original location and your associate over the phone wasn't helpful and tried to send us 45 miles away to pick up a truck that we didn't need. I ended up booking the roundtrip van at this location to save the money and misery of driving a truck that I didn't need into New York City. The staff at this location were friendly and helpful, but I was incredibly disappointed and frustrated with the overall booking process. Put safeguards in place to let customers know if they can't book a one way van out of a specific location. It saves everyone time and hassle. This almost completely sabotaged my move, and I'm questioning using Uhaul in the future for my needs when there are alternatives.

Morgan L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Inflatable A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Isiash R. 
Évaluation :
5

Very friendly environment

Stephen B.  |  Premières impressions 
Évaluation :
5

I called to confirm the night before and our trailer was ready to go. We got there and the staff helped us hook it up and made sure it was completely secure. Great service.

Scott M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon B. 
Évaluation :
5

I drove over an hour and a half, because Bob Scott said he could get the parts needed for my hitch installation, other U-Haul stores said they would have to order the parts, might take a few weeks, I DIDN'T HAVE THE TIME! They other thing is they answer their phone when you call I recommend this U-Haul outlet to everyone I know

James O. 
Évaluation :
5

Merci

Howard H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS S. 
Évaluation :
5

It was very easy to rent a pick-up and auto-trailer. It was ready precisely at 7:00AM so I could get underway.. Very nice and accommodating staff.

Richard R. 
Évaluation :
5

Oil level was either low or faulty oil unit. Oil pressure started bottoming out as I was returning the unit. If low on oil, it means no one checked in a while and I can imagine what would have happened if the motor blew.

Scott N. 
Évaluation :
5

It was a pleasure to deal with Brandy and her support staff. Every thing was efficient and friendly. Equipment was in great shape and ez o handle

ANTHONY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMMIMARIE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Inflatable A. 
Évaluation :
5

Nice and good service,

Abraham H. 
Évaluation :
5

All good here . Staff are excellent

RYAN C.  |  Premières impressions 
Évaluation :
5

Front desk staff were extremely helpful atr pick up and drop off was fast and easy!

JENNIFER P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL S. 
Évaluation :
4

Young girl was very personable.men at drop off not so much

GARY S. 
Évaluation :
5

Nothing everything was perfect

MICHAEL K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas H. 
Évaluation :
5

Merci

Robert Z. 
Évaluation :
5

Put a keg of beer in the back of every truck.

JOHN M. 
Évaluation :
5

Thanks to Brandeeee and team. Best Uhaul in NJ

LEON P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Max C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT A. 
Évaluation :
5

Easy to do business. Helpful, efficient and no hassle. Well done!

Dean M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Inflatable A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Irma B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

Nice place and ppeople

John H. 
Évaluation :
5

You guys were great. Service was great.

FRANK W. 
Évaluation :
5

A nice cold green tea

MARY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER S. 
Évaluation :
5

Everything went great

Paul D. 
Évaluation :
3

I tried to use the app for pick up but I kept getting a message that it would not except my ID and I ended up going inside but no one was wearing a face mask except the 2 customers besides me and I am still high risk even with a full vaccine. Did not appreciate it.

Maria N. 
Évaluation :
5

Everything was terrific! Bonnie the U-Haul agent was very pleasant and helpful. My install was completed much quicker than I expected and the price was very fair. I look forward to doing business at this U-Haul location again.

Paul C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YAAKOV S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Inflatable A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cynthia E.  |  Expérience générale 
Évaluation :
3

As soon as I left the lot the mileage change when I got down the road I expected that the gas wasn't correct and I feel I'm right now if not the truck only gets about 4 miles to the gallon. If I was to ever rent again I would have to insist the gas be completely full.

JOHN E. 
Évaluation :
5

The truck I rented should only be used for local short distance drives. That truck is dated. Manual hand crank windows, no Bluetooth and no recirculation for the AC. The customer has to smell all of the fumes from the passing cars.

Yolanda C. 
Évaluation :
1

My overall experience was “GREAT” ... AT FIRST... the young lady who helped me was very knowledgeable.. RESPECTFUL and I had a pleasant experience... HOWEVER when I returned to drop my truck and received my bill there was A BIG issue.. price's didn't match and the guy with the glasses and receding hairline made it very clear with his “RACIST” indications all while he was NOT the one checking my truck out nor did I ever speak to him for him to make the snide rude comments he made .. His exact words were “ WELL ITS A GOOD THING WE GOT THE TRUCK BACK ATLEAST!” As if me being of color was an indication that I would have not returned my truck .. I respectfully asked Him to STOP speaking towards me especially when I was being helped by someone and never asked for his opinion nor the rest of the comments he made under his breath as If I couldn't hear him . Welp sad too say I will never rent from them again and I strongly recommend the public takes their business elsewhere. oh and make sure you check your bill and ask questions if charges make no sense or was not displayed initially. Thank you Have a Blessed Day .

Jessica M. 
Évaluation :
5

I just moved to area and didn't know of this location till I looked it up. Excellent customer service and place is very clean.

LAURA G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JACOB B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sante b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rory O. 
Évaluation :
5

Friendly and helpful staff

THOMAS B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WILLIAM S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Efren R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPHJ G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TROY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas B. 
Évaluation :
5

Brandi and staff are always very helpful. Storage locker prices are reasonable. Would definitely recommend U-Haul to anyone.

PAUL V.  |  Premières impressions 
Évaluation :
5

This location isn't the closest to my house, but it is by far the best! Professional, efficient, and they always have exactly what you reserved!

KAREN M. 
Évaluation :
5

Professional and very helpful. Would always use this location

CAROLYN H. 
Évaluation :
5

Nothing. All is good!

Shlomo F. 
Évaluation :
5

The owner provided excellent customer service - she explained all the specifics of the rental and the charges, and specific information about the truck we rented. She went above and beyond by making sure the cab of the truck was comfortable and we were prepared to use the equipment. Five stars all around.

Joan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maryann B.  |  Premières impressions 
Évaluation :
5

More people behind the counter = shorter wait

Steven K. 
Évaluation :
5

I have dealt with the Toms River NJ location several times. Customer service is always excellent. They are very polite, very friendly, in store and on the phone.

TENNEH F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Albert C.  |  Expérience générale 
Évaluation :
5

The person who helped us was very friendly and knowledgable.

MARK H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH T. 
Évaluation :
5

Very accommodating explained details in understandable language was very virtuous and knowledgeable

ANTHONY M.  |  Premières impressions 
Évaluation :
5

Easy, convenient, clean and safe!

Joseph F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet P.  |  Premières impressions 
Évaluation :
5

Brandi was great!

Christina L.  |  Premières impressions 
Évaluation :
5

Othere then my storage unit fills with raine

Philip S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STANLEY O.  |  Expérience générale 
Évaluation :
5

People there are very helpful & do a great job. Very happy with everything.

Jerry K.  |  Expérience générale 
Évaluation :
5

very helpful give that girl a raise

Anthony B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey S.  |  Premières impressions 
Évaluation :
5

Ronald Vassallo was great, friendly and took time to answer all our questions. We decided to make additional purchases instead of going to home depot since Ronald was so helpful. While there 2 women came in and were very abusive to Ronald, he remained very professional and never lost his composer throughout the whole ordeal. They kept threatening to call corporate on him because they said he was being combative. My husband was with me and he has PTSD which started to kick in due to their abrasive abuse. I was in customer service for many years and I'm not sure I could have held my compurse as well as Ronald did. You have a gem of employee and don't let him go. Sincerely, Therese Bera 908-380-5206

Florian B.  |  Premières impressions 
Évaluation :
5

Brandi made things happen. We were able to turn in our one way uhaul and use one of their clean storage units. It was fast and all steps were clearly communicated.

Dean M.  |  Premières impressions 
Évaluation :
5

The staff was very friendly

Christopher H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd L.  |  Premières impressions 
Évaluation :
5

Brandie was excellent, professional, polite and very accommodating every time we needed her, start to finish. A great asset to the company.

Gail H.  |  Expérience générale 
Évaluation :
5

Great uhal dealer. Used them many times and very happy. Keep up the good work.

CHRISTOPHER P.  |  Expérience générale 
Évaluation :
3

Spaces are too tight. Gravel is not compact enough. Even a car sinks down.

Daniel H.  |  Expérience générale 
Évaluation :
5

Moving in was great. Everyone was super helpful!

Thomas S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jeff k.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd K.  |  Premières impressions 
Évaluation :
2

The attendant was very dismissive. He tried to make up pay the first month payment (first month is supposed to be free) by stating that he would give us a second month free (tried to make us think we were getting two months) but pay first month upfront. He was very deceitful and arrogant. He was also rude to the woman before us.

LAMONT L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose E.  |  Expérience générale 
Évaluation :
5

Brandy was very friendly and thorough. The center was well run and very professional.

Laura S.  |  Premières impressions 
Évaluation :
5

Storage unit was very clean and office staff were amazing.

Elizabeth G.  |  Expérience générale 
Évaluation :
5

Literally went above and beyond, got us in and out very fast.

Alyssa l.  |  Premières impressions 
Évaluation :
5

Brandie was so nice and helpful

Mark G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HUNG T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

john a.  |  Premières impressions 
Évaluation :
5

Great experience!

Ron V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS S.  |  Premières impressions 
Évaluation :
5

Great people and great service

James P.  |  Premières impressions 
Évaluation :
5

Everyone was always helpful with any questions I had. Well run facility.

Robert S.  |  Expérience générale 
Évaluation :
5

From every phone call, to each visit, email, messages...always, ALWAYS handled promptly and professionally. Brandi and the team are GREAT!!!

John T.  |  Expérience générale 
Évaluation :
5

The staff is attentive and kept all their promises. Everybody has been very courteous and thorough. Signing the lease was simple all while being mindful of the pandemic. It couldn't have gone any better. I hope this review brightens someone's day.

Kurt S.  |  Premières impressions 
Évaluation :
5

Pamela the storage manager by far the best customer service experience ever.

Scott R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond S.  |  Expérience générale 
Évaluation :
5

Brady is very professional, kind and thoughtful. As a single woman she was very helpful when I needed her. The staff is great U-Haul on Route 9 is really a great storage facility. I recommend it to everyone.

Marian B.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Laura M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K.  |  Premières impressions 
Évaluation :
5

Very fresh and knowledgeable

Raymond S.  |  Premières impressions 
Évaluation :
5

We had to get a unit at another facility due to availability at the time . Your facility was by far the best in customer convenience for gate purposes, climate control and cleanliness. Great job.

Bill H.  |  Expérience générale 
Évaluation :
4

unit too far from entrance door

HAROLDMARTIN W.  |  Premières impressions 
Évaluation :
5

Professional and friendly staff. Secure, clean and well lit facility. Highly reccomend

Kelly M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tenneh F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael N.  |  Expérience générale 
Évaluation :
5

Brandie has made the experience a remarkable pleasure. When we upgraded to climate controlled, she made it a simple and easy process. She always has a smile on her face which will be missed. When I ended our contract, Pamela was very helpful and efficient. Again her friendliness is a wonderful sight during these times. Best uhaul experience ever!!!

rudy m.  |  Expérience générale 
Évaluation :
5

Brandie was helpful, informative, and responsive throughout my experience with UHAUL. I would highly recommend using this UHAUL facility.

Joseph M.  |  Expérience générale 
Évaluation :
5

Thank you for a great storage experience

Eugene F.  |  Expérience générale 
Évaluation :
5

I would like to thank Brandie for calling me as soon as a space was available

Jim C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin F.  |  Expérience générale 
Évaluation :
5

Also had a tow package hooked up by Robert the shop guy and I'm very happy with him and his work especially explaining everything to me..

ROBERT Z.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephanie F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M.  |  Premières impressions 
Évaluation :
5

Staff was wonderful helping us rent a truck and storage space. Brandie Denora accompanied us to the storage area and showed us how to enter the unit. Very pleased with this U-Haul facility.

Steve S.  |  Premières impressions 
Évaluation :
5

For the past three years I have been using this facility 100 % for all my business storage needs. Both for Commercial Truck rental as well as for personal, that goes also for the storage. The staff ARE AMAZING!!!! Brandie the manager is fantastic and it shows down to her staff. I'm always greeted with a smile and Hello, how can we help you today. The best part, the staff remember my name, you just don't find that in business today. As I have said before this facility should be a model by which all store resemble and next time U-Haul wants to a commercial, this is the STAFF to use. Honest, Caring, APPRECIATE THE FACT THEY HAVE A JOB, WITH A GOOD EMPLOYER.

Philip F.  |  Expérience générale 
Évaluation :
5

Extremely friendly an helpful ............A '10'.

Ronald B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony C.  |  Premières impressions 
Évaluation :
5

Quick, easy check in process. Ron was professional and friendly. Probably the best experience anyone can expect. Facility is easy to find, safe, secure and run well. The entire team were terrific during our Saturday check in. I would highly recommend this facility.

Kelly M.  |  Premières impressions 
Évaluation :
5

Storage center was clean I will definitely recommend it to friends and family

Sophia A.  |  Expérience générale 
Évaluation :
5

Ron was great. Made the incoming process very easy!

John T.  |  Premières impressions 
Évaluation :
5

The facility was perfect for storing my travel trailer. Well maintained and secure.

Willie S.  |  Expérience générale 
Évaluation :
5

Brandie does a great job managing a well run facility

Gerard H.  |  Expérience générale 
Évaluation :
5

Staff is very friendly and courteous. Access is very easy and convenient. Facility is very clean. This one is the best around. I have been to others that were not friendly or just rudely said they did not have units available. The staff here goes out of their way to help!!!!!

rudy m.  |  Premières impressions 
Évaluation :
5

Highly recommended! Beyond excellent service! Brandie was very helpful and informative about everything...explained everything and very pleasant!

Mary J.  |  Premières impressions 
Évaluation :
4

I have dealt with Brandi and her staff several times over the past few years. They have always been courteous and professional in all cases. They make the moving experience painless.

mike m.  |  Premières impressions 
Évaluation :
5

it's because of the numbers 2 thru 6 the reason we keep coming back

Dennis R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M.  |  Expérience générale 
Évaluation :
5

As always this facility is spot on excellent. Brafdie and her staff are second to none. they have never failed to amaze me with a consistent level of outstanding customer care level not seen in bussiness today.

Philip F.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

alphus t.  |  Expérience générale 
Évaluation :
5

Brandi was very pleasant. The Professional And was always happy to deal with her.

BRIAN J.  |  Expérience générale 
Évaluation :
5

Brandie was always promptly answering emails with any questions I had. Definitely recommend to friends and family.

suzanne g.  |  Expérience générale 
Évaluation :
5

Brandie does an excellant job. Very helpful and knowledgeable. You could not have picked a better manager !!!

Gerard H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryan E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eugene M.  |  Premières impressions 
Évaluation :
5

I had a very good experience renting my RV storage space from the Toms River facility. All the staff were very poiliye and knowledgeable. Eric was very accommodating by taking me to my save and showed me the hookups and how to operate the gate for entry and exit. Definitely recommend them to any of my fellow RVr's that may need storage.

Willie S.  |  Premières impressions 
Évaluation :
4

The only problem I had was the roof leaked and I had to get out with my storage items so they did not get damaged that is why I left there was enough water trapped on top of my bins that we did not see until we removed them. But water on floor items was noticed by your staff along with water on the plastic bags

HARRY B.  |  Expérience générale 
Évaluation :
5

I also gave you a 5 star rating on google. My experience with the customer service at this facility has been exceptional. Merci.

William E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEN P.  |  Premières impressions 
Évaluation :
3

I had reserved a 10 x 10 unit online. i was given two 5 x 10 units when i arrived. Although the floor area is the same, it is more difficult to load a 5 x 10 with large furniture (which i have) than the 10 x 10. Really disappointed with the switch and was not notified ahead of time.

Michael F.  |  Premières impressions 
Évaluation :
5

Can't think of anything to say other than "EXCELLENT". THANK YOU...…..STAY SAFE.

Ronald B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn M.  |  Premières impressions 
Évaluation :
5

I had a very unique situation and in fact it was a predicament. RON the person that took care of me was very understanding and accommodating regardless of the poor cellphone reception. RON went above and beyond to assist. RON waited for me to come in after the office was closed to make sure that Access code was working. He is definitely an asset. My best experience in accommodation.

Joshua M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie K.  |  Premières impressions 
Évaluation :
5

I was unable to get back when I was supposed to with my motorhome from Florida. They were extremely helpful in making sure I had a spot when I did get back. Great job

Jeffrey F.  |  Premières impressions 
Évaluation :
5

Ron was extremely helpful in my choosing of a rv storage location. First class operation!

Sean A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan R.  |  Premières impressions 
Évaluation :
5

Ron, Rich & Cameron were very friendly, attentive and accommodating. I was impressed at the quality and scope of the services available too. The fact that there was overhead shelter for our expensive motor coach was especially appreciated, and the security is second to none! An upgrade to 50AMP availability would be appreciated too, but considering the cost and availability of 110V service, we can manage nicely in that regard. We previously kept the coach at an airport, but mice were a problem, so we relocated to a facility with 50AMP service. I have rodent repellent units plugged into many of our outlets electric outlets ... thus the need for 50AMP service ... but, I recently discovered battery powered units on Amazon and now have that important problem solved without the need for 50AMP service.! I highly recommend UHaul for high end Motor Coach owners ... plus the staff is equally impressive! I had no idea that UHaul had such a breath of services, and at very reasonable rates, had it not been recommended to me!

Tom B.  |  Premières impressions 
Évaluation :
5

Staff was knowledgeable and willing to take the time to answer all questions.

Robert S.  |  Premières impressions 
Évaluation :
5

Great experience, great people and service!

Joseph F.  |  Premières impressions 
Évaluation :
5

It was a great/ easy experiance 👍👍

Charles E.  |  Premières impressions 
Évaluation :
4

Under cover storage for our vintage travel trailer. So far so good. Easy access and wide gravel roads between covers. We'll let you know if the storage was safe when we get ready to hit the road again

Roberta N.  |  Premières impressions 
Évaluation :
5

Excellent staff. Nice facility. Would be nice if RV spots were even a foot wider, but they work.

Louis U.  |  Premières impressions 
Évaluation :
4

Good experience; new clerk took longer than should be for new customer to be processed, but still wonderful employees.

Ralph F.  |  Premières impressions 
Évaluation :
5

The best. They really know to treat customers.

FRED V.  |  Premières impressions 
Évaluation :
5

Very nice staff..very helpful.easy in and out.

wayne c.  |  Réservation 
Non les évaluations ont été soumises pour cet établissement.

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