Évaluations des clients U-Haul Moving & Storage at S Padre Island Dr

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at S Padre Island Dr

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Curtis H. le

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Keep Christopher Russ forever . He is awesome

Julian M. le

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Le client n'a pas laissé de commentaire.

Tim M. le

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There were some issues with the truck. The drivers side door was bent and would not open & close properly. It seemed the front end need alignment it was pulling to the right.

Rebecca D. le

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I was not pleased when dropping it off. It was Saturday morning and there was only one employee working by himself. It was so busy I had to wait about 30 minutes just to drop it off. There were costumers leaving due to the long line. I probably would chose another location due to that fact.

ROBERT R. le

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Le client n'a pas laissé de commentaire.

Robin W. le

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Excellent staff, excellent experience!

Eric P. le

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Always a pleasure to deal with the local u haul place . But the places out of town suck . The freshest memories place in Falfurrias especially. She yelled at me and didn’t know how to close me out .

Donald K. le

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Le client n'a pas laissé de commentaire.

Pamela G. le

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Le client n'a pas laissé de commentaire.

Virginia M. le

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Storage is a nice room size but with no light inside,it makes it difficult to go in and gets things out.

Virginia M. le

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Great customer service.

Brian S. le

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Le client n'a pas laissé de commentaire.

John B. le

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Very friendly service, Hooked up the auto transport, gave me instructions and I was on my way

marshane H. le

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Le client n'a pas laissé de commentaire.

Garry B. le

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Le client n'a pas laissé de commentaire.

Ivan M. le

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Le client n'a pas laissé de commentaire.

Francisco A. le

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Nothing I can think of. The online pre-check in is very convenient, and saved a lot of time when picking up the unit. The location has a good system for dropping off the rental. Quick and easy.

Christina A. le

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Le client n'a pas laissé de commentaire.

Zachary D. le

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Le client n'a pas laissé de commentaire.

Gregory A. le

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Le client n'a pas laissé de commentaire.

Willy H. le

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I can't think of a thing. all people that helped me did excellent. they got me hooked up. the young man put a fuse in to make all lights work. he knew just what to do. a young lady un-hooked the trailer by herself and I was impressed. a great thank you to all who work there. i'll be back

Sharon R. le

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I was asked if I wanted to purchase insurance. I had talked to my insurance agent in the past when renting cars..smaller uhauls..etc and she told me 'whatever you drive..you're covered.' When I got home I called her and she said since the truck was so big they wouldn't cover it. Because I couldn't call the local store directly and your answer center couldn't take care of it..I drove back and was told it had been over an hour and the option was no longer available.

Suzanne S. le

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Hire more staff! The service is incredibly SLOW...... there are never enough employees assisting customers who are waiting to check out.

Antonio V. le

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Everything was handled very professionally.

Rene G. le

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Great professional service and courteous!

Alvaro G. le

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Le client n'a pas laissé de commentaire.

Susan W. le

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Wonderful service

Sandra G. le

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The truck was not running well. It was shaking a lot. I was overcharged. Also, they overcharged me for gas, the tank was where it was supposed to be and they said it was 4 gal short. I had just put the gas across the street and put more than I had when I took the truck. People were rude.

Rafael V. le

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Don’t have customers waiting for 40 minutes in line. I had to go back to so I could get the help that I needed. Overall I don’t think I’ll ever go back & do business with u-haul. I was very disappointed

Paul R. le

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The general manager was awesome, very helpful and polite

Arnulfo M. le

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Le client n'a pas laissé de commentaire.

Dennis B. le

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Notify customers that if peripheral equipment is needed, ie. floor dollies, etc., they must be reserved to ensure availability. Not providing this information created a tremendous hardship for me. I was totally screwed not having a floor dolly. I ended up having to hire moving company laborers to help me load and unload the truck in both my departure city and destination city, creating a much higher financial expense on me. Very, very poor business practice.

Lisette B. le

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Joseph is excellent!

Diana S. le

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Le client n'a pas laissé de commentaire.

Jack S. le

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Le client n'a pas laissé de commentaire.

dara o. le

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There was rat feces in my furniture from storing in the climate controlled facility, and I was locked into the facility for 3 hours until the police came to help. No remote way to unlock and de-arm!

Jose L. le

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This facility meet my needs and the convenience of this location meet my needs

dara o. le

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The staff were accommodating and courteous

Meury G. le

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We had a wonderful experience and the employees were awesome. Went out of there way to acomadate due too our 18 wheeler. We thank you very much...

Thomas G. le

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Nice people.

LUIS P. le

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Great employees

Sean F. le

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Gate was left wide open. Rental truck was tucked away back in the storage unit area during my mobile checkin rather than in front with other trucks. My rental truck was practically on empty.

sueanne o. le

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March 18 I picked up a trailer from your Flour Bluff location. He didn't even come outside to hook it up. We were ignored;after we got his attention he tried to get more money--$14.95 to hook it up!

Cecelia M. le

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Facility was clean and staff was friendly.

ELIDA R. le

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I was pleased with the security Uhaul provided, while my things were in storage. Thank you

Michael D. le

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Very helpful staff.

Charles C. le

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It was what i needed. I found very friendly personnel. Thanks.

darrell r. le

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Great service...

Richard C. le

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Management made no attempt to compensate me or fix this issue. I have used U-Haul for over 20 years, this will be the last time I do any business with your company.

Hector H. le

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Awesome customer service. Cody was great and helpful. Rented a trailer and storage room very quickly. In and out without hassles.

Susan M. le

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I don’t care to leave a comment, however seems like I have to in order to leave anything. I should just forget the entire survey! I would but don’t want to hurt the staff rating for a tech issue!!

Michael H. le

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Great place to do business. Staff was very fast and efficient. Highly recommend to others, very good experience!!

KIM B. le

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We got a 26 foot truck...it held a lot of stuff..truck was in great shape and comfortable to ride in

Teri G. le

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Fast, friendly service

Michael M. le

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One of the desk guys was really rude. Others were fine, just the one guy. Didn't get his name.