Customer Reviews for U-Haul Moving & Storage at S Padre Island Dr

6 278 évaluations

4344 S Padre Isl Dr   Corpus Christi, TX 78411
(Between Weber & Everhart)

(361) 855-3977

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(361) 855-3977

4344 S Padre Isl Dr
Corpus Christi, TX 78411
(Between Weber & Everhart)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Change your business hours online. It's written that the store opens at 9am on Sunday and the store opens at 8am

MICHAEL R. 
Évaluation :
5

No improvements to suggest. All was well.

BELINDA S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rick M.  |  Expérience générale 
Évaluation :
5

Quick and excellent service

Fred B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID D. 
Évaluation :
4

Thank god this part was easy

JERRI M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM P. 
Évaluation :
5

Great people Great service 👍

CHRISTY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan D. 
Évaluation :
5

Quick and easy drop off.

RAYMOND O. 
Évaluation :
2

Staff were uninviting and generally had a cold attitude. Manager did not tell me that my truck was ready to go, walked passed me several times before I had to ask him. Also said it was a 20 $charge to help me put my car on the auto transport trailer; I had not had this issue the last time I used that particular piece of equipment. They also forgot to give me my furniture dolley and furniture pads which we had to go back to the store during the move to obtain. Overall would not go back to that location purely due to the staff's demeanor and general unhelpfullness.

William H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia M.  |  Expérience générale 
Évaluation :
5

Both the pick-up and return processes were quick and very efficient. Excellent rental.

George S. 
Évaluation :
5

Fast service…in and out rapid! Returned early an given refund for in used time and mileage! Friendly crew

JAMES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MELISSA G. 
Évaluation :
5

Rocks in the trailer that we picked up and had to clean out before we dropped it off.

KRYSTAL K. 
Évaluation :
5

Rien

JESSE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE C. 
Évaluation :
1

John called saying I hadn't returned my vehicle before checking the outside drop box. He avoided my calls and was very rude.

PATIENCE L. 
Évaluation :
3

Not be in such a hurry, explain things, do a walk through of equipment together with customer

SHIRLEY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Baleria D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP N. 
Évaluation :
3

Didn't have as much gas as they told me it had in it radio did not work fuel economy gauge did not work passenger side rear view mirror was broken

BRIAN M. 
Évaluation :
2

Uhaul only available for 5 hours, mechanically this thing drove horribly. Over priced for a 5 hour rental which should have been 24 hours!

CHRISTIPHER P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Enrique S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONY JOSEF S. 
Évaluation :
4

Waited for nearly 30 minutes for pick up. Felt like this was not reasonable. The attendant that finally did come in was very prompt and helpful. Turn in was easy -

WILLIAM G. 
Évaluation :
5

Very easy to turn truck in after hours.

Avis S. 
Évaluation :
5

Nothing...sales men where nice.

RAMIRO G. 
Évaluation :
5

A drop off sign woulda been nice

STEVE S. 
Évaluation :
4

Friendly staff with equipment ready at pick up time.

Kimberly B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher W. 
Évaluation :
5

Great service

GARY K. 
Évaluation :
4

The AC was almost non-functional so the "climate controlled" storage really wasn't.

LaQuita H.  |  Premières impressions 
Évaluation :
5

The staff was excellent and unusually flexible, responsive and offered alternatives to meet the changing dynamics of my tasks. "Hector" and two others exhibited personal attention and "touch" well above the baseline. It's an admirable character trait generated from within. Their attitude was a factor that helped me to overcome electrical wiring hookup compatibility issues and successfully proceed within the time I had allocated. It was reat them well.

WILLIAM EDWARD Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret B. 
Évaluation :
5

Uhaul has made some progress by utilizing more current technology. Keep it up. Makes renting much easier and more efficient.

MARSHALL D. 
Évaluation :
1

Customer service is horrible. Waited 1 hour AFTER checking in for the equipment that should have been in the truck already and then after they helped 2 customers that came after me, they told me they didn't have the dollys I had ordered and paid for online. I watched them load dollies on to customers trucks that came after I was there waiting. This, after the man at the Salon Envy where my truck was originally meant to me, was rude and no help. Two locations. Bad customer service.

Dora C. 
Évaluation :
5

I really like the return after hours system

ANTHONY B. 
Évaluation :
3

We were told 79 at first then it was 101 we had it for one day and 4 hours supposed to have it for 2 but took it back early

JEANETTE G. 
Évaluation :
5

All I Can Say Is Keep Up The Good Work And Great Customer Services Since I been using u-haul for the past 6 years I always Chosen this Location Excellent job Big 👍🏾👍🏾👍🏾👍🏾 Too U-haul company and team members...

CRYSTAL T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICIA L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HECTOR R. 
Évaluation :
5

Car transport worked great. Had zero issues, trailer was hooked up and detached for me. The staff was great and easy to work with.

DAVID M. 
Évaluation :
5

Rented a 5x8 cargo trailer to carry a large screen tv. I was perplexed that the tie down eyes were all the way forward and aft but none in the center. I figured a solution but wasted almost an hour getting the tv secured. Tie down eyes on both sides center make a lot of sense.

LARRY G. 
Évaluation :
5

Excellent customer service 👏 from pickup to return, I have used U-haul several times before and will continue using U-Haul

JESUS G. 
Évaluation :
1

This by far was the worst experience ever. This location had filthiest dirtiest U-Haul vehicle I have ever picked up. When I left the U-Haul location and I got maybe one to two miles away from the store I called the store back to also let them know that the air conditioner did not cool. I had brought the condition of the U-Haul to the clerk's attention before leaving the property and I was told there was no other U-Haul available in the same size that I could rent so I would have to keep that one or upsize to a larger higher costing one. I consider that blackmail because as I had explained to the clerk there that I had purchased some furniture for Cash & Carry and I needed to be at the pick up location to pick up my furniture so I didn't have any options and possibly loose out on my furniture purchase. When I brought the truck back the next morning less than 24 hours I was then told by the guy who checks in the U-Haul just leave the keys in the truck and I could go. I didn't explain to the guy no I'll wait cuz I want them to check the vehicle before I leave. The truck was checked I was told everything was good and at that point I asked to speak to the manager the guy told me he would go get the manager. I waited for more than 20 plus minutes the manager never showed up. I then went out to the drop off spot and ask the same guy what happened to him getting the manager for me he stated he spoke to the manager and the manager says that he didn't have time to speak with me and he would get back with me. Now because I had called someone to give me a ride back home because I drove the U-Haul back to the drop off location I had to leave. As you would expect I was not happy at all, I was very upset and frustrated with how they handled my reservation. Once I got home I called the store back and requested to speak to a manager I was then told the manager was not in. I called the next day waited on hold manager never came on the line. Now you can imagine how disappointed I was at this experience and how frustrated I was to turn around and see a charge on my bank account for more than 30 $then I was quoted. Upon looking at the invoice online I noticed that I was charged the cleaning fee. There was nothing to clean when I pulled the U-Haul back up to the drop off location I had a storage container and a blanket sitting at the back of the truck which I took out myself and put it in the car before I left the location. At this point I called my bank and explained to them about the incorrect charge. I'm not sure who's going to read this review but I will make sure that I do not recommend U-Haul particularly this location to anyone. This has caused me more stress and aggravation than anyone should have to go through.

CARLA T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEIRDRE ANN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LETICIA J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stanley F. 
Évaluation :
5

Very easy and courteous. Will be back

ORLANDO R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHELE D. 
Évaluation :
3

Provide equipment without having to drive to another location to complete order. I would have waited, but I went to another location and back to get the second floor dolly which set be back from my 6 o'clock registration . I was charged from 5:30 .

EZEQUIEL D. 
Évaluation :
5

Nothing to do with this location, but this experience with UHAUL has been beyond horrible!!! I will NEVER rent from UHAUL again!!!

CURTIS M. 
Évaluation :
5

The 6x12 trailer should have a tongue jack

Robert C. 
Évaluation :
1

Rude employee, did not explain the process, did not inspect the equipment nor encouraged me to do an inspection myself, didn't direct me on where to exit. The previous site to pick up my equipment didn't answer the phone number so I could tell them I would be late to pick up my reserved trailer and he rented it to someone else. If he had answered his phone any of the 10 times I called to inform him of my pick up delay, I would not have had to scramble around to get a replacement not have to drive 40 miles to pick up and return. The site was not where the gps took me which was also frustrating. I have rented multiple times over the years and 4 times in the last few months, this experience is making me consider using a competitor for my next rental. This last rental made me have to get a larger cargo trailer than I needed and what I had reserved so this cost me more money to rent and more gas to pull. Frustrated!!!

Shirley H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARRICK A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raleigh C. 
Évaluation :
5

Everyone one was awesome. Especially the pick up location. There was a small problem with a blinker which ended up being my trucks fault but the haul team there … lead by Mike I believe was amazing.

RUSSELL W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric J. 
Évaluation :
5

Quick service. Good interaction...

MAURICE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SAMUEL C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVIN LEE A. 
Évaluation :
4

My experience was smooth with no issues. I booked the truck on line got to the location and I was in and out no problems.

KENNETH G. 
Évaluation :
5

Equipment us always top notch, clean, and we'll maintained

Robert Glenn C. 
Évaluation :
4

Very helpful and polite

KATHRYN V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIFFANY P. 
Évaluation :
3

Brakes were very very low tried contacting the store several times no one answered. Drove it that way when returned notified one employee and didn't seem to worried about it , he mentioned it wasn't that way when driven . I was really upset with their service

PATSY G. 
Évaluation :
5

Excellent customer service!

KEVIN JOHN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL K. 
Évaluation :
5

Super friendly and helpful! Definitely earned my repeat visits in the future.

ADAM L. 
Évaluation :
5

Staff very courteous & professional. Service was performed in less than 1 hour.

John B. 
Évaluation :
4

Pay the 50 $guarantee price when you switch locations without telling customers you did. I was switched from a location 4 minutes away to this one 15 minutes away and not told. Then manager/owner calls and threatens to cancel reservations if you complain about it. Then lies and said they called....heard of phone logs dude? Not my fault you overbooked, not my fault uhaul has 50 $promise, not my fault your supposed to notify customer BUT your fault you broke it. This was the OWNER who needs a customer service refresher class. Try not to be so rude to a long time customer. You do have competition. Don't make guarantees that you have no honor to keep.

Julie R. 
Évaluation :
4

No instructions given when I picked up truck.(operation) When I picked up trailer no instructions were given on how to unload car when I got to my location plus he added insurance without asking!

JAMES H. 
Évaluation :
4

Truck was covered in dog hair, and it also smelled of wet dog. Nasty truck

Shivam B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES P H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon S. 
Évaluation :
5

N/a

SHIRLEY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORMAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESUS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard E. 
Évaluation :
5

Fast, easy and friendly.

JOHN H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathon D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER C. 
Évaluation :
5

Patient, friendly, and courteous staff. Made moving in the storage and returning the truck a hassle free process.

Sarhonda M.  |  Premières impressions 
Évaluation :
4

Plus

DENNIS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarhonda M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosie C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRIAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARMANDO A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDALL K. 
Évaluation :
5

Rep was very helpful and very courteous.

Zachary H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander L. 
Évaluation :
5

Friendly and helpful.

Rene R. 
Évaluation :
5

I really like this U-Haul.

Cynthia M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDALL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark h.  |  Premières impressions 
Évaluation :
4

The air conditioner aspect isn't very good. On a hot day, it doesn't feel like it is even on!!!

JAN D.  |  Expérience générale 
Évaluation :
5

Online was more helpful than in person experience. I saw online available units and had Walked around seeing the storage unit first hand and when I went to speak to the u-haul sales person I was told they were a full capacity. But over all I did walk there the first time just to be told that. Then I just went home booked it online the lady recognizing said we're at full capacity, so I then told the other sales person my recipe and informed them online has them available. Just to inform them not to turn down potential income for the company they represent.

Jesus S.  |  Online Move In 
Évaluation :
5

People were great

Bryan O.  |  Premières impressions 
Évaluation :
4

Your man working was very helpful

Florencio A.  |  Premières impressions 
Évaluation :
3

When I try to call the facility, no one ever answers. I was on hold for over 20 minutes while driving TO the place for the first time - to confirm I had a reservation. When I arrived, there were three people behind the counter, two of them were NOT on the phone. Why didn't they answer? That's kind of a pain.

JAN D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brenda A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rick M.  |  Premières impressions 
Évaluation :
5

Very friendly staff! GREAT people

Chris G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B.  |  Online Move In 
Évaluation :
5

Super fast service

andrew a.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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