Customer Reviews for U-Haul Moving & Storage at S Padre Island Dr

5954 évaluations

4344 S Padre Isl Dr   Corpus Christi, TX 78411
(Between Weber & Everhart)

(361) 855-3977

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(361) 855-3977

4344 S Padre Isl Dr
Corpus Christi, TX 78411
(Between Weber & Everhart)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

It has been nearly 20 years since hauling a cargo trailer and so U haul personnel was gracious enough to take my newly installed ball and hitch to set it up for me and thankful they did hook up.

MARICELA G. 
Évaluation :
1

customer service at Uhaul was terrible, when i returned trailer they tried to tell me i didnt pay, i advised the guy i already paid at pick up and after i left they tried charging my card again. i would never go back, i called customer service and complained and everything was straightened out but they definetly lost a customer

LISA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Yuki Y. 
Évaluation :
3

The truck I picked up had the check engine light on, the gas cap was not on, and the tow light would not turn off. These items stay on for the duration of my usage even after filling the gas tank up.

ADRIANNE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS M. 
Évaluation :
5

Have spare tires, jacks, and lug wrenches on all trailers. I don't want to wait for roadside assistance to fix a flat tire, or a blowout on a tire. I can change a tire in under thirty minutes. Roadside assistance will be an hour or more just to arrive on site.

William C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN SANTOS JR M. 
Évaluation :
5

S.O.

Emily M. 
Évaluation :
3

Mirror was broken and that was the only truck Left. The original reservation place never notified me that there wasn't a truck . They never saw the reservation. They transferred the pick up to this location. My rate went up without my knowledge when this happened by a couple hundred dollars. I was very disappointed. I had flew in from SC and had booked in advanced

Jennifer S. 
Évaluation :
5

John the manager immensely helped us get a tow dolly on that was very difficult. He was the best!!!

MOLLY B. 
Évaluation :
4

Fast check-in/out. Amazing people work there.

JOSUE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa G. 
Évaluation :
5

Online was more helpful than in person experience. I saw online available units and had Walked around seeing the storage unit first hand and when I went to speak to the u-haul sales person I was told they were a full capacity. But over all I did walk there the first time just to be told that. Then I just went home booked it online the lady recognizing said we're at full capacity, so I then told the other sales person my recipe and informed them online has them available. Just to inform them not to turn down potential income for the company they represent.

Jesus S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daekin G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GIA N.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PIERSON H. 
Évaluation :
3

The truck leaked while driving in rain. Tires were in poor condition. Moat my items were wet when I unloaded.

ADAM K. 
Évaluation :
5

Really great guy helped me turn in the rental, friendly yet professional.

Steven G. 
Évaluation :
5

N/a

MARTIN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sally S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM J. 
Évaluation :
3

Dropped off after hours. No staff at drop off location.

ABILIO M. 
Évaluation :
5

Great service. Easy with great equipment. All needs for moving and transporting cars .

MAX H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BRANDON V. 
Évaluation :
5

found a half full water bottle stuck next to driver seat when i picked up truck. other that truck very clean

COLLIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

You did it right. No issues. 😊

CHARLES W. 
Évaluation :
5

I've been to this location twice and both times the employees are very helpful and friendly

Shirley R. 
Évaluation :
4

When I clicked on the location to get directions it's sent me to a empty grass lot near Greenwood, I am not sure if this is a uhaul issue or internet/ web issue but either way was super frustrating, the staff was courteous but only one staff member dealing with the desk and numerous customers

KARLA B. 
Évaluation :
5

Desk Clerk was very helpful and patient with questions we had. They were very courteous and explained the contract with us.

ALBERT C. 
Évaluation :
5

Staff was very friendly took care of everything

AARON R. 
Évaluation :
5

Everyone was very helpful, friendly, courteous, and professional.

Robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M S. 
Évaluation :
1

HORRIBLE SERVICE. THEY DONT CARE ABOUT CUSTOMER. ALL THE WAY UP TO CUSTOMER SERVICE OVER THE PHONE. LAST TIME I EVER USE UHAUL OR RECOMMEND FOR ANYTHING.

JONATHAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles L. 
Évaluation :
5

People were great

Bryan O.  |  Premières impressions 
Évaluation :
5

John the store manager is amazing. Check in and out so quick! They have their act together ❤

PATRICK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stuart B. 
Évaluation :
3

Uhaul trucks are maintained outside manufacturer limits. Tires are over-inflated, leading to increased risk of blowout. Very deeply disappointed in the experience and will not be using uhaul again. The refund for the inconvenience was 10 % which is paltry and does not reflect the systemic poor maintenance that put me into physical danger. Will not recommend to anyone.

Daniel M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHEAL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tommy F. 
Évaluation :
5

The gentleman that took care of my rental did a great job and was very professional. I observed the other gentlemen in the front as they tended to other customers show the same level of professionalism. My husband and I ran into an issue and with our move and the sales rep that responded helped and reassured us. We always try to use this location first. Merci les gars!

Kayla D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronda C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUCAS S. 
Évaluation :
3

The U-Haul I got was a death trap. The steering wheel was never straight I had to constantly turn the wheel so I can go straight. I have a video of it i don't know who or where I should send the video.

ELISHA H. 
Évaluation :
4

Keep up the good work

JOHN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARA A. 
Évaluation :
5

They did a great job helping us figure everything out from all of the miscommunication from the pick-up site. Drop off was quick and easy and they were super helpful. I can't thank them enough.

TIFFANY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shirley r.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kyle B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

heatherann p.  |  Premières impressions 
Évaluation :
2

Young kid who worked on Saturday was not at all friendly or even very competent in his duties. He spent too much time on the premises and not in the office helping customers and he told me that my storage unit was way in the back several buildings over and I walked there in the pouring rain while he drove the rental truck that I just rented so he would stay dry and he didn't even offer me a ride in the rain. My storage unit was actually 300 feet from the front desk and inside and dry. He wasn't aware of its location in the least but sent me on.a wet search and he wasn't apologetic for his lack of knowledge or help while I got drenched, unnecessarily.

Keith C.  |  Premières impressions 
Évaluation :
4

Your man working was very helpful

Florencio A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LESLIE S. 
Évaluation :
5

Super efficient and well set up.

Russell H. 
Évaluation :
5

No questions asked, the customer service agent helped by giving us the correct check in time, added additional mileage for the trouble when the other location wouldn't.

MICHELLE F. 
Évaluation :
5

Thanks for being there

BENITO G. 
Évaluation :
3

I think k staff was having a bad day but I walking trying to get information on how to rent a truck and guy front desk said no vehicles available. Nothing else didn't suggest another uhaul store . I went online and made my selection and it happened to be there at the same store where the guy said nothing was available. I co side that really rude especially since I was from out of town.I got to that location by going to a storage nearby and the lady at that place was helpful. Unfortunately the guy at Uhaul was not helpful at all.

Amelia L. 
Évaluation :
1

Arrived at this location and was told there were no vehicle transport dollies, they submitted a reservation for me online and sent me to a different location, when I arrived at the second location the reservation had been made for the SPID location, I returned and got the dolly. Upon arrival at my destination I couldn't return the dolly due to having been issued the wrong equipment number, luckily after a few phone calls and spending 45 min on the phone the UHAUL agent at my drop off point was able to correct it. Its unfortunate that the SPID location doesn't seem to have the correct focus when dealing with its customers.

RAFAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve S. 
Évaluation :
3

When I try to call the facility, no one ever answers. I was on hold for over 20 minutes while driving TO the place for the first time - to confirm I had a reservation. When I arrived, there were three people behind the counter, two of them were NOT on the phone. Why didn't they answer? That's kind of a pain.

JAN D.  |  Premières impressions 
Évaluation :
5

Personnel were very friendly and helpful. They immediately handled our return and had the process completed before I exited my vehicle. This drop off location is outstanding.

Joseph F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ASHLEY S. 
Évaluation :
5

Product and customer service was great. It's the 41 I had to spend to use a trailer for 3 hours. I could've rented a truck for a day for a little more.

STEVEN F. 
Évaluation :
5

Excellent staff

Roberta K. 
Évaluation :
1

Do not close the store before the scheduled time. Make sure your employees are helpful. Do not say that you received the Van on Monday morning when it was delivered Sunday afternoon before closing time.

STEPHEN WESLEY H. 
Évaluation :
3

Slow service, short handed. No one in office for 5+ minutes sometimes with a line of customers. Checkout was easy but when he brought the truck around he forgot the dolly that I had ordered even though he had mentioned it just a few minutes prior. This location needs some dedicated CS personnel to stay in the office so the outside guys don't have to be running around like chickens with their heads cut off.

Roy R. 
Évaluation :
4

Clean and maintain the U-Haul trucks a bit better. My rental had bug splatter all over the front of the vehicle and including the windshield. Plus the driver side windshield wiper broken, and I had to ask the service rep to get it replaced.

MANUEL C. 
Évaluation :
1

Find new people to buy it

JONATHAN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pam B. 
Évaluation :
5

Aucun

RICHARD K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Lawrence B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAMIRO M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patricia P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann S. 
Évaluation :
3

Employees should focus on customers they are helping. The guy I had was easily distracted but very nice. Would stop and talk to people in the middle of my paperwork. He printed a document and walked to printer stood there and talked to staff after it printed. He went to get my uhaul and pull it around stopped and talked to someone else on the walk over to the truck.

MICHELE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KARL W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosa G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM ROBERT M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Krystal B.  |  Expérience générale 
Évaluation :
5

Super easy! Met me outside did final looks and I was good to go!

Lauren P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARRY ALAN M. 
Évaluation :
5

We didn't have to look for someone to help us with check-in. Someone greeted us at the drop off bay. Nice big lot, well maintained.

Terri U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vance G. 
Évaluation :
5

When dropping off the auto transporter I never saw a uhaul employee. It was a Sunday, drop off was easy and hassle free. I left the trailer in the drop off lane.

FRANK G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Juan V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Eric M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN R.  |  Premières impressions 
Évaluation :
1

They would not even give us proof we dropped off the truck

HECTOR L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FERNANDO A. 
Évaluation :
1

I went on line and reserved a trailer. I was given an address to pick up trailer which was close to my zip. When I arrived, the U-Haul manager said I had to go to the main U-Haul office which was 20 minutes away. Once i got there I asked the general manager why I went thru all this. He replied, "I don't know". Well who would know how to remedy this? I dunno call corporate office. How does a GM not know his job. He had no empathy for what I just went thru. I had the GM! Wow what a lame excuse for a supervisor. Please fix this issue or at least train your GM on how to remedy the situation. Thanks

JOSE L. 
Évaluation :
1

After reserving everything online,I get to the store, no one else in front of me, yet it still took 1 hour dealing with errors, the clerk was incompetent, and I was forced to travel to another uhaul location to get the dolly i reserved. There was no apology or empathy.

Joel G. 
Évaluation :
5

Awesome checkin person . He deserves a tropical Vacation . PS : I do not know him ; he was just and awesome person .

MARTIN W. 
Évaluation :
5

Great job!

ANDREW E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brenda A.  |  Premières impressions 
Évaluation :
5

Very satisfying with the overall experience. No more than ten minutes to pick the truck up or drop it off. Super happy with the experience. And the price point. Y'all are awesome. Good training to your employees and distributors.

Bobby H. 
Évaluation :
5

No issues with the drop off

Steven G. 
Évaluation :
2

One worker was helping someone the other came after and didn't help me till I was almost ready to leave

Elizabeth G. 
Évaluation :
1

I had items in the Uhaul facility for about nine months. I got behind on my payments. I went to talk to the management. They gave me a payoff amount and said that when I pay this, my debt is paid. Months later, I received a notice saying that I still owed money. I went to talk to them, and the manager agreed that I was now in debt to Uhaul again. He said it was because I left a dresser in the unit. I told him that I did not have a vehicle large enough to remove the dresser. Also, when I paid my debt and was told I was clear, the manager at that time DID NOT say I had to remove every single item. I only left one item, the dresser. Now, the manager has put a lean against my name. This is wrong. I was told that I was in the clear. I do not feel I should have to pay this money when we signed saying I was out of debt.

Cynthia N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelli G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rick M.  |  Premières impressions 
Évaluation :
2

Lines for service take a London time

Scot M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia M.  |  Expérience générale 
Évaluation :
5

Very friendly staff! GREAT people

Chris G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffery T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CYNTHIA D.  |  Expérience générale 
Évaluation :
5

Super fast service

andrew a.  |  Premières impressions 
Évaluation :
3

Storage facility was extremely dirty as were the restrooms in the office area. Most staff members have an attitude. I would only recommend this uhaul storage if it had a complete makeover to include staff both for attitude and for customer association.

Michael P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chase W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff S.  |  Premières impressions 
Évaluation :
5

I like the helpful, friendly staff, especially Cassandra, your front area climate controlled units, the size choices, and the double lock, pull-open doors.

SELENA B.  |  Premières impressions 
Évaluation :
3

Security password never allowed access after hours. The staff was awesome. but the computer setup is wonky and NOT user-friendly for the staff.

Colonel S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUISE D.  |  Premières impressions 
Évaluation :
4

The security code that was created at the time of rental did not work.

Colonel S.  |  Premières impressions 
Évaluation :
5

The lady at the corpus location on spid was very helpful and very professional. I think her name was Kristy. Merci

CRAIG M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rafael m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elisha J.  |  Expérience générale 
Évaluation :
4

Light inside the storage unit would make it perfect.

hector g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS P.  |  Expérience générale 
Évaluation :
4

Only problem we had was with the online return process. The link on the text message would not allow us to check in, that we were returning the truck after hours.

Michael A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan S.  |  Expérience générale 
Évaluation :
1

The manager was rude as well as one of the girls working there, none of them was helpful at all.

Myrna S.  |  Expérience générale 
Évaluation :
3

The place I picked up the trailer in Victoria TX was like the three stoogas. Had it hooked up wrong. I found out this when I was turning in the trailer in Corpus.

Susan B.  |  Expérience générale 
Évaluation :
2

The costumer service was horrible, the guy (manager) behind the computer was rude with customers, not very helpful, and made the whole process very uncomfortable.

Myrna S.  |  Premières impressions 
Évaluation :
4

The staff were always friendly and helpful.

BENANCIO G.  |  Expérience générale 
Évaluation :
5

The staff was unbelieveably helpful and took away all stress of returning a trailer; as well as, helping us get a storage locker. Professionals at maneuvering the trailer too!

Ashley Z.  |  Premières impressions 
Évaluation :
5

Nothing much to say, they were helpful and polite.

Daniel H.  |  Expérience générale 
Évaluation :
3

Did not appreciate that after I made my last payment and let the facility know I was no longer going to need the storage unit, they kept calling for a couple month after trying to get more payments!!

ANGELA C.  |  Expérience générale 
Évaluation :
5

Storage is a nice room size but with no light inside,it makes it difficult to go in and gets things out.

Virginia M.  |  Premières impressions 
Évaluation :
1

There was rat feces in my furniture from storing in the climate controlled facility, and I was locked into the facility for 3 hours until the police came to help. No remote way to unlock and de-arm!

dara o.  |  Expérience générale 
Évaluation :
4

This facility meet my needs and the convenience of this location meet my needs

Jose L.  |  Expérience générale 
Évaluation :
5

The staff were accommodating and courteous

dara o.  |  Premières impressions 
Évaluation :
5

We had a wonderful experience and the employees were awesome. Went out of there way to acomadate due too our 18 wheeler. We thank you very much...

Meury G.  |  Expérience générale 
Évaluation :
5

Nice people.

Thomas G.  |  Expérience générale 
Évaluation :
5

Great employees

LUIS P.  |  Premières impressions 
Évaluation :
2

Gate was left wide open. Rental truck was tucked away back in the storage unit area during my mobile checkin rather than in front with other trucks. My rental truck was practically on empty.

Sean F.  |  Expérience générale 
Évaluation :
1

March 18 I picked up a trailer from your Flour Bluff location. He didn't even come outside to hook it up. We were ignored;after we got his attention he tried to get more money--14,95 $ to hook it up!

sueanne o.  |  Premières impressions 
Évaluation :
5

Facility was clean and staff was friendly.

Cecelia M.  |  Premières impressions 
Évaluation :
4

I was pleased with the security Uhaul provided, while my things were in storage. Merci

ELIDA R.  |  Expérience générale 
Évaluation :
5

Very helpful staff.

Michael D.  |  Expérience générale 
Évaluation :
5

It was what i needed. I found very friendly personnel. Merci.

Charles C.  |  Expérience générale 
Évaluation :
5

Great service...

darrell r.  |  Réservation 
Évaluation :
1

Management made no attempt to compensate me or fix this issue. I have used U-Haul for over 20 years, this will be the last time I do any business with your company.

Richard C.  |  Expérience générale 
Évaluation :
5

Awesome customer service. Cody was great and helpful. Rented a trailer and storage room very quickly. In and out without hassles.

Hector H.  |  Réservation 
Évaluation :
5

I don't care to leave a comment, however seems like I have to in order to leave anything. I should just forget the entire survey! I would but don't want to hurt the staff rating for a tech issue!!

Susan M.  |  Expérience générale 
Évaluation :
5

Great place to do business. Staff was very fast and efficient. Highly recommend to others, very good experience!!

Michael H.  |  Expérience générale 
Évaluation :
5

We got a 26 foot truck...it held a lot of stuff..truck was in great shape and comfortable to ride in

KIM B.  |  Réservation 
Évaluation :
5

Fast, friendly service

Teri G.  |  Expérience générale 
Non reviews have been submitted for this location.

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