Customer Reviews for U-Haul Moving & Storage at S Padre Island Dr

6170 évaluations

4344 S Padre Isl Dr   Corpus Christi, TX 78411
(Between Weber & Everhart)

(361) 855-3977

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(361) 855-3977

4344 S Padre Isl Dr
Corpus Christi, TX 78411
(Between Weber & Everhart)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

STEPHANIE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald A. 
Évaluation :
1

I was charged a missing/damaged fee and had to call the 1-800 number to find out what it was. The representative didn't know what it was and had to file a dispute. They lady who I spoke to was very nice and helped a lot.

Rodney D. 
Évaluation :
4

I enjoyed the professional help and manners and the courtesy as to which the u-haul people did their job .

Javier Q. 
Évaluation :
5

My recent vehicle trailer rental was excellent

Ruben H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KELLI B. 
Évaluation :
4

Pick up and drop off process was seamless. Making reservation on line was fast and easy

JOHN B. 
Évaluation :
1

Very rude customer services would never recommend their services

MICHAEL D. 
Évaluation :
5

Great.

TIMOTHY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark h.  |  Premières impressions 
Évaluation :
3

The fact they had many 15 Foot trucks on the lot and I was suppose to have a 9am reservation instead arrived early and did not get out until 11:40 though they marked it being rented as of 11 am.

SYLVIA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GABRIEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SERGIO R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OSCAR D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eddie O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Armand P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL F. 
Évaluation :
5

Keep doing what you're doing!

JOHN M. 
Évaluation :
1

I was very disappointed with the cargo van that was rented to us because it was filthy with animal hair! I called the 361-855-3977 to inform them of the situation. Tiffany said to take the van back to the location I rented it and ask for a swap. I went back asking for a swap but the employee there looked at it and took it to the back to see if he could clean it. After a while he came back to inform me that they did not have a vacuum cleaner and tried to wipe it off but it didn't work. All he said that was all he could do and gave me the key. If I had not been in dire need of a vehicle to move some of my boxes, I would have told them to keep it. It was awful service!!! 1. I found it very odd that they didn't take me to inspect the vehicle or write the mileage. 2. I was inconvenienced by going back to the store to swap it out and they didn't and that trip to and from my home was extra gas I would be charged. 3. John the authorized person to give me credit did say he would credit 15 $but after going to my bank I discovered they charged me 110,22 $ instead of 98,45 $ plus I did not receive the 15 $credit he said he had applied to the contract. Hence I have my bank dispute the charges. This was the absolute experience I have ever had with UHaul!!!

AMANDA F. 
Évaluation :
5

The staff was awesome from check out to check in. I will use them again in the future.

Dennis G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DULCE G. 
Évaluation :
5

Need more people working the weekend. Only had 2 people, each one had to deal with equipment check out and hookup!!! Really, especially on the weekend. We had a long wait.

ROBERT A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MACK K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IVAN L. 
Évaluation :
5

Excellent service à la clientèle

JULIE R. 
Évaluation :
1

Replacing the Customer service and managers they are horrible and racist didn't want to apply military discount when it was already honored one time before also disrespectful and poor treatment to the customers

CHENEL R. 
Évaluation :
5

Due to an error on my part I ordered the wrong hitch. The staff found the correct hitch for me and had it installed in less than an hour. Price was very good. Le service a été excellent. Quality of work was superb!

Richard E. 
Évaluation :
1

The site reported gas in vehicle at wrong level. Did not disclose to me the issue with fuel level. Only found issue when reviewing receipt that I was being billed 30 dollar service fee plus 22.xx for fuel. Is this a common practice? Rip off the consumer and only apologize if you get caught.

ROGER R. 
Évaluation :
5

Excellent service and vehicle. Great experience.

Eugene W. 
Évaluation :
5

Not a thing, best u haul business in town, professional staff

Noe Q. 
Évaluation :
3

When I picked up trailer, it appeared fine. However, at 9:30 a.m. the next day, noticed it had a flat. I sat on hold with Roadside Assistance for 40 minutes while I tried to figure out the website to request service online. Tire guy arrived at 12:30 pm and I was actually able to use the trailer at 1:30 pm. I LOST 4 HOURS and was not compensated at all. In addition, I returned the trailer by 5 p.m. when it wasn't due until the NEXT day at 10 a.m.. AGAIN, not reimbursed

SHANA H. 
Évaluation :
5

Thanks for the ease of dropping it off!

CONNOR H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANKLIN H. 
Évaluation :
5

Keep up the great work!

MAGDALENA F. 
Évaluation :
5

Excellent service à la clientèle

BRYAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FAYEZ S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY S. 
Évaluation :
3

The computer did not reflect the correct equipment at this location. I had to wait while they figured out how to resolve the issue with the trailer assigned to me and the actual trailer I received. The employees need more training on how to address these issues.

Karen C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EDGAR B. 
Évaluation :
4

The air conditioner aspect isn't very good. On a hot day, it doesn't feel like it is even on!!!

JAN D.  |  Expérience générale 
Évaluation :
5

Aucun

RAUL R. 
Évaluation :
4

I was sent to a location in Corpus Christi that was a flower shop to drop off the car tow.😡

JAMES L. 
Évaluation :
5

Staff was very courteous and helpful

ROBERT G. 
Évaluation :
5

Very professional and courteous service! Thanks.

Rene G. 
Évaluation :
5

Thank you for your help,I was very pleased.i would definitely use your service again .

VICTOR T. 
Évaluation :
5

The first pick-up location that was given to me was Salon Envy, which has no visible U-Haul signage, and they are not open on Sunday's and Monday's, so there was no one there to get the rental truck ready for me today. Then, when I called, it took 8 minutes for someone to answer the phone, then after being placed on hold for 5 minutes, I was disconnected because the person that I was forwarded to hung up on the call. So I had to call back, and wait until 8 minutes before my call was answered. Then after being placed on hold for 10 minutes, I was told that I had to drive 15 minutes out of my way and go to another location, after having to waste about an hour on a moving day. Then, I am expected to pay 0,69 $ a mile, for all of the extra miles that I had to drive to go to a further away location. Thus, if you want to improve things for the next customer, get rid of Salon Envy, and do not overcharge your customers when you have wasted their time. Give them a discount! Thank you, Jeffrey Jennell, 361.876.7815

JEFFREY MCNAMARA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REYNALDO T. 
Évaluation :
1

I returned the trailer I rented on Friday 8/19. It apparently didn't get logged in. I have now received notification that it was returned to the wrong location which is Not true. I've tried several times to contact anyone at uhaul but after the wait time notification, the system disconnects me. I can be reached at 3098468212

Terence S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clent M. 
Évaluation :
5

Make it easier to make direct contact and avoid the online set up. Person to person was waaaaayyyyyy better.

MARIA DEL PILAR B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Skyler F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda Z.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSEPH D. 
Évaluation :
5

Nice & Polite

JULIE S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CURTIS H. 
Évaluation :
3

I reserved a truck at one location. It was changed to another location. Then it was changed to this location. I also reserved a dolly however they didn't have it marked down or have any available when I went to pick up the truck. The man checking me in didn't seem to care. The positive side is the guy who checked in the truck who was very friendly and professional.

Ann Z. 
Évaluation :
5

S.O.

REGINALD E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lester F. 
Évaluation :
4

Just seemed disengaged. On their personal cell phones streaming. But hey, they put down their devices when I walked up lol. Good service.

Eric J. 
Évaluation :
1

Had a reservation 3 days in advance. When I arrived the trailer I needed wasn't even there. I only found this out after waiting in a 5 person line for an hour. The employee called around and said the only one available was at the rock port location which is about an hour drive out of my way. I finally had to tell the staff about one I saw out front that would work and I was able to rent that one. After 2 hours of being somewhere that should of takin about 15 minutes at the most I was finally able to get on the road. I will NEVER come back to this location and because of this will avoid the uhaul company all together in future endeavors. Obviously it goes without saying that I will NEVER recommend this location to anyone I know and advise them to avoid uhaul as well.

DANIEL R. 
Évaluation :
3

There was a 20 minute wait to get seen

Dawson S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan S.  |  Expérience générale 
Évaluation :
5

There's a few cracks on one of the lights and the associate marked them with a cross sticker upon request. The return was seem less. Easy and enjoyable experience.

FRANCIS D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Very friendly

REBEKAH G. 
Évaluation :
5

Everyone was very friendly and helpful. It was a very good experience

PAUL C. 
Évaluation :
5

If we do an online check-in, why do we have to wait in line?

Barbara J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANNY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT G. 
Évaluation :
5

Although the equipment was maintained, the person who used it last must have been hauling wood chips. To avoid getting charged for having debris in my trailer, I had to sweep out somebody else's mess, which was mainly wood chips, all the while I was simply hauling furniture out of a storage unit. The trailer should have been cleaned out prior to it being hooked up to my car.

Cassandra M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOYCE W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENJAMIN S. 
Évaluation :
3

This is the third time in a month and a half, I have rented Uhaul trucks to move to Corpus Christie. The first time I was charged for not enough gasoline which according to the photos I took was incorrect. The second time there was no problem but this last time I returned the truck with way over the amount of gas than I picked it up with. I was charged for 2 gallons of gas when it was almost completely full. It must be a Uhaul policy to over charge their customers on a routine basis.

Steven S. 
Évaluation :
2

I had to go to 3 different places in Corpus Christi. Why? 1) The place I made my reservation for; 2) After waiting in line, the man told me to go to another place to get the truck; 3) Then I had to go to a third place to get the dolly. Why is this so scattered and complicated?!?

Alan T. 
Évaluation :
5

Easy to find and customer friendly. Well staffed even when good employees are hard to find/keep!

RICHARD M. 
Évaluation :
1

Please have them call before to arrange equipment. They were not eager to help at all. Very unprofessional.

ERIC B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA T. 
Évaluation :
3

The left tail light fell off because it was not properly attached. Better maintenance. No problems with the location or service otherwise.

DAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN C. 
Évaluation :
4

I was told that it was full but it wasnt.

William C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph F. 
Évaluation :
3

Every time I call the location it's a 20 minute wait on the phone. The local number the 1-800 number it's just impossible to get to someone. The truck battery failed and I was stuck on hold hoping someone would answer. After 20 min an actual uhaul employee showed up and sorted the problem luckily.

TIMOTHY O. 
Évaluation :
4

Hire more staff. The line is really long every time I went.

Nathaniel S. 
Évaluation :
5

Everything went well.

PATRICIA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA F. 
Évaluation :
1

The day after I checked in my truck with an employee, I got a phone call from a different employee at this location who didn't know the combination to the truck and had to ask me for it as well as asking if I was checking in my truck. I guess the first employee never checked me in despite telling me he would. This location is extremely unorganized with poor work ethic. I will never use Uhaul again, I will tell everyone I know to never use this service as well. It made my moving experience extra stressful. Never again.

David T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VELVET E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HEATHER D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

They were out of pads that I had reserved with my trailer. Was not told that I would not get any pads until I picked up the trailer. Had to run around to find old blankets at Goodwill. Maybe they can notify the person renting so that last minute shuffling doesn't have to happen.

DANIEL C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Leo S.  |  Expérience générale 
Évaluation :
5

Very helpful and expedient

Nathan S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kyle p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAWNRECE C.  |  Expérience générale 
Évaluation :
2

Never answer their phone. Payment never goes through online.

Andrea M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUISE D.  |  Expérience générale 
Évaluation :
1

From the time we moved our trailer off the lot and turned in clicker I had to spend 2+ hours on the phone each week when I was sent a late notice bill wanting me to keep paying rent. The late fees and lien threats were obnoxious when each week I called I was told the account was closed and owed nothing to just get larger late fees the following week. Never could reach local store directly always had corporate even after calling local store.

Adam T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANTE V.  |  Expérience générale 
Évaluation :
5

Online was more helpful than in person experience. I saw online available units and had Walked around seeing the storage unit first hand and when I went to speak to the u-haul sales person I was told they were a full capacity. But over all I did walk there the first time just to be told that. Then I just went home booked it online the lady recognizing said we're at full capacity, so I then told the other sales person my recipe and informed them online has them available. Just to inform them not to turn down potential income for the company they represent.

Jesus S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GIA N.  |  Expérience générale 
Évaluation :
5

People were great

Bryan O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shirley r.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

heatherann p.  |  Premières impressions 
Évaluation :
2

Young kid who worked on Saturday was not at all friendly or even very competent in his duties. He spent too much time on the premises and not in the office helping customers and he told me that my storage unit was way in the back several buildings over and I walked there in the pouring rain while he drove the rental truck that I just rented so he would stay dry and he didn't even offer me a ride in the rain. My storage unit was actually 300 feet from the front desk and inside and dry. He wasn't aware of its location in the least but sent me on.a wet search and he wasn't apologetic for his lack of knowledge or help while I got drenched, unnecessarily.

Keith C.  |  Premières impressions 
Évaluation :
4

Your man working was very helpful

Florencio A.  |  Premières impressions 
Évaluation :
3

When I try to call the facility, no one ever answers. I was on hold for over 20 minutes while driving TO the place for the first time - to confirm I had a reservation. When I arrived, there were three people behind the counter, two of them were NOT on the phone. Why didn't they answer? That's kind of a pain.

JAN D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Krystal B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David E.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brenda A.  |  Premières impressions 
Évaluation :
1

I had items in the Uhaul facility for about nine months. I got behind on my payments. I went to talk to the management. They gave me a payoff amount and said that when I pay this, my debt is paid. Months later, I received a notice saying that I still owed money. I went to talk to them, and the manager agreed that I was now in debt to Uhaul again. He said it was because I left a dresser in the unit. I told him that I did not have a vehicle large enough to remove the dresser. Also, when I paid my debt and was told I was clear, the manager at that time DID NOT say I had to remove every single item. I only left one item, the dresser. Now, the manager has put a lean against my name. This is wrong. I was told that I was in the clear. I do not feel I should have to pay this money when we signed saying I was out of debt.

Cynthia N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelli G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rick M.  |  Premières impressions 
Évaluation :
2

Lines for service take a London time

Scot M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia M.  |  Expérience générale 
Évaluation :
5

Very friendly staff! GREAT people

Chris G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffery T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CYNTHIA D.  |  Expérience générale 
Évaluation :
5

Super fast service

andrew a.  |  Premières impressions 
Évaluation :
3

Storage facility was extremely dirty as were the restrooms in the office area. Most staff members have an attitude. I would only recommend this uhaul storage if it had a complete makeover to include staff both for attitude and for customer association.

Michael P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chase W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff S.  |  Premières impressions 
Évaluation :
5

I like the helpful, friendly staff, especially Cassandra, your front area climate controlled units, the size choices, and the double lock, pull-open doors.

SELENA B.  |  Premières impressions 
Évaluation :
3

Security password never allowed access after hours. The staff was awesome. but the computer setup is wonky and NOT user-friendly for the staff.

Colonel S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUISE D.  |  Premières impressions 
Évaluation :
4

The security code that was created at the time of rental did not work.

Colonel S.  |  Premières impressions 
Évaluation :
5

The lady at the corpus location on spid was very helpful and very professional. I think her name was Kristy. Merci

CRAIG M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rafael m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose R.  |  Premières impressions 
Évaluation :
5

The staff was unbelieveably helpful and took away all stress of returning a trailer; as well as, helping us get a storage locker. Professionals at maneuvering the trailer too!

Ashley Z.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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    Propane service delivered straight to your door!

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