Évaluations des clients U-Haul Moving & Storage at Sample Rd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Sample Rd

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Richard M. le

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Le client n'a pas laissé de commentaire.

Frank G. le

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Nothing! Extremely professional, No surprises, very pleased. Highly recommended. Thanks.

Ernestine E. le

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Le client n'a pas laissé de commentaire.

Martin L. le

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Le client n'a pas laissé de commentaire.

Nicol F. le

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Le client n'a pas laissé de commentaire.

Marisol F. le

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Le client n'a pas laissé de commentaire.

nadine t. le

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The staff was so helpful and friendly Excellent experience

Christina D. le

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Le client n'a pas laissé de commentaire.

Stephen I. le

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Le client n'a pas laissé de commentaire.

Dave S. le

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The gentleman who signed me in early in the am and was still there at 5pm was very nice and very efficient. I got in and out very quickly.

Petrina T. le

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Le client n'a pas laissé de commentaire.

Bruce M. le

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Le client n'a pas laissé de commentaire.

Yolanda R. le

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Le client n'a pas laissé de commentaire.

JAMES W. le

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Le client n'a pas laissé de commentaire.

Caryn W. le

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The whole team is on point, super helpful and so much fun! Thanks for a great trunk rental!

Lawrence W. le

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Le client n'a pas laissé de commentaire.

Jay H. le

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Le client n'a pas laissé de commentaire.

Mary F. le

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Le client n'a pas laissé de commentaire.

Thomas K. le

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The staff is really friendly and very helpful.

Ryan S. le

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The only problem I had was that the cargo area lights did not work. I ended up unloading the truck at night and I had to use a flashlight which was a pain.

Brendan M. le

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OVERALL I probably would not recommend U-HAUL AT ALL! The computer system was down and as a result everything went wrong. I had a Reservation, that it took 1 hour and a half to complete, due to the the system being down. No matter how how well the equipment is maintained or how well the employees work, it all comes down to access to quality and efficiency that U-Haul could not deliver due to poor quality computer system. I have rented from competitors that have met and exceed the quality of service and check in was 5 minutes not 1hour plus. Truly sorry for poor review but the staff was friendly but seemed to be accustomed to a failed computer system.

David R. le

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It was all good' even let me leave my car there a few hours...thanks again

Roald S. le

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Be very clear of drop off location.. We were given a list of drop off locations that no longer took the trucks.

MARY JO V. le

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Le client n'a pas laissé de commentaire.

Stephen I. le

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Le client n'a pas laissé de commentaire.

Julie S. le

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All ok

Arthur G. le

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Le client n'a pas laissé de commentaire.

Caresse C. le

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They were very reciprocal to my concerns of picking up in the Stuart location.

Shawn L. le

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Le client n'a pas laissé de commentaire.

Darcy E. le

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Staff was courteous and professional. Truck was Very Clean and rode extremely well. I even had to return to pickup my shades and car charger in which the staff located them and had it secured upon pickup. Highly recommend this location if applicable.

Andrew P. le

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Cents per mile was to much.

DEICO W. le

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Le client n'a pas laissé de commentaire.

Frank M. le

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Le client n'a pas laissé de commentaire.

Jeffrey C. le

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Best UHaul location I have used. Fast and courteous service.

Tina M. le

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Le client n'a pas laissé de commentaire.

Alejandra P. le

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You should pay close attention to Tanesha's customer service. She isn't clear that WE are the customers and SHE is an employee who is supposed to coutreously and kindly provide information and service to US. She adopted a bossy attitude, risen her voice and acted as telling me off when I didn't understand and requested her to repeat the information about the gas usage. She gave me an empty tank truck when there was non opened gas stations just before the hurricane threaten. I requested about the possibility to give me the opportunity to see if I could load it otherwise exchange it. I could understand that that wasn't possible but she started shouting to me as if I had committed a crime. Finally Vanessa kindly took care and she helped. By the way, the manager witnessed the issue with Tanesha and he remained indifferent. Also the truck visor was broken.

Theresa P. le

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Le client n'a pas laissé de commentaire.

Bradley B. le

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Fast service. Only had 1 cargo trailer on the lot that was reserved already. Made a call to make sure there would be a replacement for the reservation so I could use the one there. Ty

Pessa F. le

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There were very long lines when we rented the trailer and when we returned it. It may be because your services are in greater demand at the end of the month. Whatever the reason is, Standing in line (there is nowhere to sit) for an extended period of time is very uncomfortable and perceived as a waste of time. Maybe there is a way to fix this problem.

Kenneth B. le

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Le client n'a pas laissé de commentaire.

Rachelle B. le

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I had an issue with motor oil or grease in the truck it got on my king size mattress before we noticed the oil in truck or grease. you store owner veronica I think her name is but she was very understanding and discounted my truck. That was great customer service because she made me happy , even in a bad situation. Rachelle

Terrence H. le

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Great service and staff at this store. Always friendly and helpful!

ALBERT S. le

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Le client n'a pas laissé de commentaire.

LINDA K. le

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Le client n'a pas laissé de commentaire.

Pessa F. le

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Glad it's open til 7 p.m.

TRENNER T. le

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Le client n'a pas laissé de commentaire.

RONALD K. le

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Le client n'a pas laissé de commentaire.

RONALD K. le

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Le client n'a pas laissé de commentaire.

BARRI M. le

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This location is great and all the employees are very nice and provide great customer service.

Rosina L. le

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She was s great helper !

Alyssa A. le

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Very polite and helpful staff!

sandra P. le

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Le client n'a pas laissé de commentaire.

John B. le

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Have used this location several times. Extremely well managed.

Bryan S. le

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Le client n'a pas laissé de commentaire.

otto P. le

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Fdgg

Russell M. le

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Nothing to improve.

tiffany B. le

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Customer service was Excellent, helpful & friendly. Thank you!

ROBERTO R. le

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Truck broker down, and was town by uhaul by 9pm on the night, l had to finishing on my own.

amy P. le

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Le client n'a pas laissé de commentaire.

otto P. le

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Duxyc

Christopher C. le

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Le client n'a pas laissé de commentaire.

jim T. le

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Staff was friendly and helpful.

Sharnay D. le

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Employee made mistake over charged my card over $900 was told she hit the wrong name no one apologize yet I’m middle of me closing on my house was held up two days due to a reverse that still have not hit my account yet nothing to offer me after this big mistake was charged 3 transactions I don’t feel as this a mistake I consider this fraud no one could explain this type of mistake so is there dishonest employees?? Terrible experience wouldn’t recommend no one to uhaul I believe this location is doing fraud on people credit cards

Denise N. le

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Le client n'a pas laissé de commentaire.

Milan B. le

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Le client n'a pas laissé de commentaire.

John G. le

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Better service personnel. It took way to long to get service. At the time I was the only customer in the store.

Steven L. le

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Le client n'a pas laissé de commentaire.

Geoffrey L. le

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Old truck air con was not good was not to cold, assistant manager was very unhelpful! I rented truck was to be half a tank of gas as per contract I pulled out was in a rush notice the gas gauge was below half, due to I rent from this place at least 20 times over the years, I just thought I would tell them when I returned! I put gas back into exactly what I left with from Uhaul, When I came back manager said need to bring it to half tank! I said it did not have half a tank! She made me go back to gas station to bring it up to half a tank due to I did not tell them before I left! I find this stupid and rude since I am know the head manager which was not there she would not even call him. I will never rent from this place again due to truck air con and even bigger problem attitude assistant manager had with me. Geoffrey Luchs 954-709-4500

SAINT G. le

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Le client n'a pas laissé de commentaire.

Patrick S. le

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Need better communication, I reserved at margate and was never sent a text that pickup location was changed and then they sent me to another wrong location, finally after the 3rd U-Haul location we were in the one that had our trailer

Teshome D. le

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The agent who serviced me was fantastic and customer focused. Keep up the great work.

catherine S. le

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Customer service was great!! Thank you

Orrin S. le

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Le client n'a pas laissé de commentaire.

FILIPE S. le

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Forgot money in the truck and did not get it back.

Frank C. le

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Employees were very friendly and helpful.

Laurie S. le

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Le client n'a pas laissé de commentaire.

ROBERT P. le

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Le client n'a pas laissé de commentaire.

jorge I. le

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The girl who took care of me is really nice. Sorry I forget her name but I have to say she is awesome. The guy who helped us to set up the trailer is really friendly. Thank you and I hope they keep the good work.

Rosario D. le

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The price is exaggerated

DAVID A. le

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The Sample Rd. location and it's personnel do a tremendous job!!!

MICHAEL M. le

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Le client n'a pas laissé de commentaire.

Frederick C. le

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Tanesha was exceptionally pleasant and professional. She went out of her way and above her job requirements to assist us. She made our move easier on her end and she should be recognized for her outstanding customer service

cesar P. le

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When one of the managers thought I had let something there, he became very aggressive and yelled at me to not leave anything behind. When you're over 200 pounds, built, and aggressive, you should NOT be working for customer service.

KENSY L. le

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MARCO was outstanding and helped me with all the questions and concerns that I had. Excellent.

ISABEL B. le

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Le client n'a pas laissé de commentaire.

sheila N. le

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Le client n'a pas laissé de commentaire.

KATHERINE P. le

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Le client n'a pas laissé de commentaire.

Richard S. le

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Le client n'a pas laissé de commentaire.

Jim R. le

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Le client n'a pas laissé de commentaire.

Brian S. le

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Le client n'a pas laissé de commentaire.

hoise G. le

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Le client n'a pas laissé de commentaire.

PERCIVAL D. le

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Le client n'a pas laissé de commentaire.

David C. le

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Le client n'a pas laissé de commentaire.

Charlemagne G. le

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The only thing is: you you are not cost effective. I owed a one way trip to port st lucie from pompano beach and i was charged $ 247 plus taxes; that is very expensive. It is amazing the way we are being charged nowadays and the worst part about, people say nothing, they just took it.

Michael S. le

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Better customer service. The team was not very friendly or welcoming. Otherwise, I got the truck quickly and easily. Another customer complained that their truck bed was covered in oil. They were offered blankets for additional money, eventually they were given a new truck. The blankets should have been given at no cost, or immediately offered a different truck. This was another example of their poor customer service.

linda H. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

AMARO V. le

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Le client n'a pas laissé de commentaire.

William T. le

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Le client n'a pas laissé de commentaire.

Jeffrey E. le

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Le client n'a pas laissé de commentaire.

tom Z. le

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Le client n'a pas laissé de commentaire.

Rose L. le

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The location was very convenient for my move. Personnel was courteous and helpful in helping me complete pickup of the vehicle that I rented online.

Arthur V. le

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All good

debra k. le

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No elevator. Did not like steep xterior stairs. Betwn. exterior & interior (3 flights) Difficult to carry things to store. A ramp would be better to roll a cart. Lights were always off in hallways.

ELIZABETH K. le

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The young ladies at the counter could not have done any better with my rental . .

Dan W. le

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Vanessa was a lot of help from reserving the truck and space to checking out.

DEON L. le

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It is what it was !!!

james h. le

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Your employees need to understand the process .If a process has been implement . I had a container from Houston to Pompano Beach being delivered. And the coordination was marginal at best .

CALEB F. le

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Needed repair, very poor lighting

Maria H. le

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Friendly staff above my expectations.Thank you for a good service.

NANNETTE J. le

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I hospitalized and called several times the number and never received a all back. I had a storage unit for several yrs. because they never returned my call they sold my belongings. All my pictures etc

eddie a. le

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Your prize is cazy

JASON C. le

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understaffed and long waits