Évaluations des clients U-Haul Moving & Storage at Sample Rd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Sample Rd

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Sasha V. le

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Great place for a fast online reservation and online drop off. Great staff and friendly service

John F. le

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Better notation of damage on truck in your system upon rental be sure all lights are operating correctly including interior light

James W. le

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Le client n'a pas laissé de commentaire.

Anthony M. le

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No improvement needed, but to continue excelling in customer service. Outstanding exemplary customer service each time I've visited this location.

Timothy P. le

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Truck was dirty and ran like shit. I was scared to even sit in it luckily I only needed it for three hours.

Melinda T. le

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Le client n'a pas laissé de commentaire.

Janet C. le

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Le client n'a pas laissé de commentaire.

Jefferson N. le

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Le client n'a pas laissé de commentaire.

Sharon B. le

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Helpful, professional staff-

Wilbert W. le

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Great

Bruce M. le

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Le client n'a pas laissé de commentaire.

Yolanda R. le

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Le client n'a pas laissé de commentaire.

JAMES W. le

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Le client n'a pas laissé de commentaire.

Caryn W. le

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The whole team is on point, super helpful and so much fun! Thanks for a great trunk rental!

Lawrence W. le

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Le client n'a pas laissé de commentaire.

Jay H. le

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Le client n'a pas laissé de commentaire.

Mary F. le

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Le client n'a pas laissé de commentaire.

Thomas K. le

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The staff is really friendly and very helpful.

Ryan S. le

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The only problem I had was that the cargo area lights did not work. I ended up unloading the truck at night and I had to use a flashlight which was a pain.

Brendan M. le

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OVERALL I probably would not recommend U-HAUL AT ALL! The computer system was down and as a result everything went wrong. I had a Reservation, that it took 1 hour and a half to complete, due to the the system being down. No matter how how well the equipment is maintained or how well the employees work, it all comes down to access to quality and efficiency that U-Haul could not deliver due to poor quality computer system. I have rented from competitors that have met and exceed the quality of service and check in was 5 minutes not 1hour plus. Truly sorry for poor review but the staff was friendly but seemed to be accustomed to a failed computer system.

David R. le

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It was all good' even let me leave my car there a few hours...thanks again

Roald S. le

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Be very clear of drop off location.. We were given a list of drop off locations that no longer took the trucks.

MARY JO V. le

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Le client n'a pas laissé de commentaire.

Stephen I. le

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Le client n'a pas laissé de commentaire.

Julie S. le

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All ok

Arthur G. le

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Le client n'a pas laissé de commentaire.

Caresse C. le

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They were very reciprocal to my concerns of picking up in the Stuart location.

Shawn L. le

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Scheduled appointment for 9:30AM and they did not start on my car until 10:45. They didn't give any updates until I asked several times. When asked said installation would take 30-45 mins and actually took 1 1/2 hours. I do understand things get delayed however it would have been courteous to get an updated without having tp ask. No mention on their part about the delay which ended up being a 3 hr wait.

Darcy E. le

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Staff was courteous and professional. Truck was Very Clean and rode extremely well. I even had to return to pickup my shades and car charger in which the staff located them and had it secured upon pickup. Highly recommend this location if applicable.

Andrew P. le

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Cents per mile was to much.

DEICO W. le

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Le client n'a pas laissé de commentaire.

Frank M. le

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Le client n'a pas laissé de commentaire.

Jeffrey C. le

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Best UHaul location I have used. Fast and courteous service.

Tina M. le

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Le client n'a pas laissé de commentaire.

Alejandra P. le

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Le client n'a pas laissé de commentaire.

Rosina L. le

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She was s great helper !

Arthur V. le

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All good

debra k. le

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No elevator. Did not like steep xterior stairs. Betwn. exterior & interior (3 flights) Difficult to carry things to store. A ramp would be better to roll a cart. Lights were always off in hallways.

ELIZABETH K. le

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The young ladies at the counter could not have done any better with my rental . .

Dan W. le

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Vanessa was a lot of help from reserving the truck and space to checking out.

DEON L. le

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It is what it was !!!

james h. le

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Your employees need to understand the process .If a process has been implement . I had a container from Houston to Pompano Beach being delivered. And the coordination was marginal at best .

CALEB F. le

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Needed repair, very poor lighting

Maria H. le

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Friendly staff above my expectations.Thank you for a good service.

NANNETTE J. le

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I hospitalized and called several times the number and never received a all back. I had a storage unit for several yrs. because they never returned my call they sold my belongings. All my pictures etc

eddie a. le

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Your prize is cazy

JASON C. le

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understaffed and long waits