Évaluations des clients U-Haul Moving & Storage at San Tan Mountains

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at San Tan Mountains

Cote générale :

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Pier B.
Évaluation :

Le client n'a pas laissé de commentaire.

Wanda R.
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Le client n'a pas laissé de commentaire.

HAROLD J.
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Everyone was great. Good team effort and management. Second time renting from them.

ZANE B.
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She tried her best, and I appreciate her efforts. However, my experience leading up to her was horrible. I will not recommend uhaul to anyone ever again!!

PAT N.
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Nothing!!

PATRICIA F.
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Le client n'a pas laissé de commentaire.

CLAUDIA S.
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Le client n'a pas laissé de commentaire.

VICTOR L.
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Staff was friendly, overall great service.

Matthew S.
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Le client n'a pas laissé de commentaire.

Randolph M.
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Le client n'a pas laissé de commentaire.

Nate L.
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Nothing, the girl Driver did great, and she was really beautiful. Tell her she can hit me up, she has my number at this point :)

RICARDO R.
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Le client n'a pas laissé de commentaire.

Stephen M.
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Le client n'a pas laissé de commentaire.

MICHELLE P.
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Expensive

BRANDON M.
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Le client n'a pas laissé de commentaire.

THOMAS J.
Évaluation :

I've used you twice in the last 16 months and both times have been great.

Lindy W. | Premières impressions |
Évaluation :

Staff very helpful and friendly glad we found this facility would highly recommend to others

REBECCA E.
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Le client n'a pas laissé de commentaire.

RICHARD K.
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Le client n'a pas laissé de commentaire.

James S.
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Best U-Haul I have experienced

Jose L.
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Le client n'a pas laissé de commentaire.

Denise D.
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Customer service was amazing.

James H.
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Le client n'a pas laissé de commentaire.

STACY P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Anita W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

lee c. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Angela B.
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They were amazing.

david b. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Craig F.
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Le client n'a pas laissé de commentaire.

David M.
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Le client n'a pas laissé de commentaire.

ROGER S.
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Le client n'a pas laissé de commentaire.

Leslie C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Robert E. | Premières impressions |
Évaluation :

Cadan was very helpful and friendly. He was very patient and knowledgable

Timothy A.
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The staff at this location is excellent. I've always received great service and they have gone above and beyond to help with questions and issues. The REAL problem is with scheduling equipment. When a reservation is made at a location, you should be able to pick it up at that location and the equipment should be available to fulfill the request. The customer shouldn't have to travel to other locations to “see” if the reserved equipment is available. Additionally, when a customer requests to be put through to a manager or supervisor to voice concerns, complaints, or complements for service, the response shouldn't be a hang up.

james m. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Jack M.
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Le client n'a pas laissé de commentaire.

THOMAS B.
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had to pay extra miles and gas because they didn't have trucks in my area without compensation. Cost me more to move 130 miles then it did to move 800 miles away

Lou C.
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Nothing that I can see, you were all great. thank you very much

WARREN W.
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Le client n'a pas laissé de commentaire.

Joseph C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

ROBERT F.
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Le client n'a pas laissé de commentaire.

Peter K.
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N/a

denice B.
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Le client n'a pas laissé de commentaire.

Zach W.
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Make policy where they have to leave truck full of gas at drop off.

Joseph C.
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Le client n'a pas laissé de commentaire.

Laura D.
Évaluation :

The truck check out experience on the phone was awful. Took too long, app was too slow. Then, the keys weren't even in the truck so then I had to go inside and find an employee who was hiding in the office to finally get the truck. Took a total of 30 mins to just pick it up. Then, I returned it early and still got charged for the original full rental time. Such a waste of money

Aaron L.
Évaluation :

Staff was friendly and helpful. Equipment was well maintained and clean.

Robert C.
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Everything was really good. Fast, efficient, and friendly!!!!!

Ben G.
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Le client n'a pas laissé de commentaire.

Michael S.
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Le client n'a pas laissé de commentaire.

WILLIAM S.
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I filled the truck to where it started at 3 quarters of a tank but still added2 or 3 gallons and charged me. That's my only complaint.

Steve R. | Premières impressions |
Évaluation :

We had never rented at a multi-floor storage unit. The loading dock, elevators, and the moving carts were a life-saver! Great experience! Would definitely recommend! Remember to swipe in and out, follow the policies, and you'll have a great experience too!

Steven R.
Évaluation :

We were pleased with the drop-off location and UHaul was flexible with where we dropped off. We rented a unit as well and even that was top notch! Thank you!

Michael C.
Évaluation :

Customer service was below average. We reserve pickup a month in advance the day before p/u they called and said there are no trl's. They called back and said they have 2 trl's 40mi away so I had to take them. We called customer service to see if we can return the trl's to a location closer to me, the U-Haul representative got rude and said if I do I will get charged $200/2000. Customer service that we dealt with gave us poor service

LEONARDO L.
Évaluation :

I reserved 2 trailers 1 month in advance and the day before I needed them U-Haul calls me to let me know they don't have any trailers available, I had to travel 1HR away to a location that did have some available, I asked if I could return the trailers to a location that is 5min away from my house and the CSR said no he was going to charge me a few thousand dollars for not returning the trailers to the location I picked up at, I thought this was BS as it was a very big inconvenience, I had to make 2 trips to return the trailers back from where I got them from, I spent a total or 4HRS of my morning traveling back and fourth which I thought was BS, so I guess it doesn't matter to U-Haul if you reserve a month in advance they are not going to have what you need when you need it nor have the curtesy to let you know in advance that they are not going to have what you need in a timely matter.!!

KEVIN F.
Évaluation :

Very helpful and pleasant to speak to.

Curtis S.
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The truck was in good condition but windows were smeared on the inside. Inside of the truck could have been cleaner. Overall, it was a good experience.

MICHAEL G.
Évaluation :

More staff

Kevin M.
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Le client n'a pas laissé de commentaire.

MARTIN R.
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Le client n'a pas laissé de commentaire.

GEROD V.
Évaluation :

Super service and really nice people too. A++++++++++

Walter S.
Évaluation :

Waited close to two hours to pick up a trailer. The place was way understaffed. Even though I had a reservation there was an issue that even though they had equipment, it was for in town only. The two trailers that were for out of town couldn't be located. While the associate that was helping me was apologetic it was obvious that he and his colleagues were struggling to keep up. From an equipment perspective, the strap on the driver's side was covered in grease as we're the safety chains.

Matthew L.
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Le client n'a pas laissé de commentaire.

Steve C.
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Le client n'a pas laissé de commentaire.

william B. | Premières impressions |
Évaluation :

Very nice facility, well maintained and clean.

Barbara H.
Évaluation :

Le client n'a pas laissé de commentaire.

DANNY RAY F.
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Le client n'a pas laissé de commentaire.

DONALD M.
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They said full gas but was not full And I brought it back full

Lindsay V.
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It was fine. No issues at all.

AUSTIN O.
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Le client n'a pas laissé de commentaire.

Felice C. | Expérience générale |
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Exceptional staff & facility!

Chelyl S.
Évaluation :

The staff at u-haul is wonderful. I have a problem with the billing department.

Norena M.
Évaluation :

Let the customer know when the truck has no cruise control or the mirrors could not be adjusted.

James W.
Évaluation :

Le client n'a pas laissé de commentaire.

Steven B. | Expérience générale |
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The employees don't always wear masks. The policy of not pro rating the cost of insurance or the length of the rental is a license to steal.

John W.
Évaluation :

Process to get one and turn it in was quick and smooth.

timothy f. | Premières impressions |
Évaluation :

great facility and service

Daisha Z.
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Le client n'a pas laissé de commentaire.

Vicky B.
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Le client n'a pas laissé de commentaire.

Russell D.
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The console was not clean and there was some bottles left behind the seat.

Jerry M.
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Le client n'a pas laissé de commentaire.

STEVEN C.
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eeverything was perfect

christopher M.
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Le client n'a pas laissé de commentaire.

Karl T.
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Le client n'a pas laissé de commentaire.

Bill M. | Premières impressions |
Évaluation :

Overall very impressed with the staff, facilities and moving/storage experience.

Samuel C.
Évaluation :

Auto transport was rented Had to return because tire was wobbling bad. Two bad dents found on rim when returned for another transport. The second one leaked brake fluid everywhere and it jumped bad when braking. Bad experience all the way around.

Robert F.
Évaluation :

Did not have the size truck I had reserved. Offered me trucks at other locations miles away which were all inconvenient for my move. Smaller truck that was provided had a nearly empty tank of gas although I was told it was over 1/2 full. To their credit, they did give a lower mileage rate to compensate for additional round trips and reimbursed me for some of the fuel I had to purchase.

Ralph G.
Évaluation :

The online system to work properly. The onlime system changed our 6am Sunday mobile pick up to 930am in person pick up literally hours before we were scheduled to pick up. Almost screwed everything up because we had movers waiting for us at 9am. Lukly the employee at uhaul got us in before the store opened and checked us out.

Brian C.
Évaluation :

Kristara should work seven days a week!!! She is awesome, friendly, and knows how to take care of her customers unique situations. I will continue to bring my business back to this U-Haul, not only because of their convenient hours and location, but because of Kristara.

Hugh H.
Évaluation :

Very long line to get service. In line for 30 minutes

Glenn B.
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Le client n'a pas laissé de commentaire.

Jana A.
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Sevice was horrible. Cargo trailer was not available. Out of 4 customers that were there they only had on 1 rental.

Ardinela Z.
Évaluation :

Le client n'a pas laissé de commentaire.

Fred S. | Premières impressions |
Évaluation :

We have used your facilities for years in different towns and states. We have always been satisfied. Thanks

Scott K.
Évaluation :

I put 15 bucks in the tank after driving 37 miles. I watched the tank and made sure it was at the same level it was when I got it. I was told I had to take a picture of the level???? No one told me that when I picked it up. They charged me another 12 bucks in fuel costs. Shady in my opinion.

VICTORIA M.
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Le client n'a pas laissé de commentaire.

Ryan C.
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Le client n'a pas laissé de commentaire.

Gary R.
Évaluation :

Nice clean store front. The process went quickly. Easy access to the lot where the trucks were kept. We rented furniture pads and a couple of hand trolleys. I made this process of moving easier. Thank you.

Eladio A.
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Le client n'a pas laissé de commentaire.

Randy J.
Évaluation :

Associate that i dealt with was very proficient and great to work with

PRISCILLA N.
Évaluation :

Great and easy moving experience. Thank you

Fabian C.
Évaluation :

I tried contact less pickup, its horrible. Took me 30 to get my key. No one seemed willing to help me . I paid for moving pads and they were not in the truck like they promised. Lots of my furniture was damaged because of it. When I brought it up while dropping off truck, she didn't care. Just said she would reimburse me for the pads.

Andrew T.
Évaluation :

So I have always had great experiences at U haul facilities over the years except my recent experience. What I mean by that is your staff was professional no doubt and they were kind. My problem was the wait. What i mean is their were two people ahead of my on pick up day and on drop off day. You had two representatives helping people that was it! It took almost an hour for me to be seen on both occasions??? When they were checking ice in they had a discrepancy with a client ahead of me and they both got tied up working on that while the rest if us waited and waited and waited. So honestly they were professional other than why should it take that long. When I dropped off I followed the instructions in the parking lot on dropping off my trailer ii pulled into the inspection bay and waited for 10 minutes approx9mately until my wife said maybe you should go inside and get someone or tell them you are here. Soni did and thus started my 39 minute wait inside your store with two people count them two ahead if me and only two representatives helping again no one was rude or un professional in the respect of the customers but it should not take that long. Your poor employees / reps were trying to help.people and it was taking too long as I would day for that large of a facility you really need to hire or staff it with more people so the check out and check in can be much more efficient for the customer. I checked in online to.make it quicker and that didn't really make that much of a difference. Again your staff was professional it just ook way too long as I dknt believe you have enough people to help with getting in and out quickly. Other than that the equipment worked great. The facility was clean and I do really like your company but come on make this better for every one including your employees its not like I don't undsrstand how this stuff works. Please do better, you are a better company then this.

Linda S. | Premières impressions |
Évaluation :

Excellent customer service and the facilities are impressive, clean and roomy.

pedro Y.
Évaluation :

Le client n'a pas laissé de commentaire.

Alejandro R.
Évaluation :

Le client n'a pas laissé de commentaire.

ROSANNE A.
Évaluation :

The lights did not come on for a while after dusk.

Kim S.
Évaluation :

I was shocked, after my initial visit to the Queen Creek faculty, to be greeted Sunday when I returned the box, by a great guy named Robinson. He greeting me as walked in and had a great upbeat attitude to show that he really loves his job. This was 180 degrees different from my experience on Friday when I picked up the box. I had called your corporate office concerning the treatment and attitude of the staff and was told someone from corporate would call me within 72 hours. The only call I received was from the rude woman that tried to rationalize her attitude and behavior during my visit Friday. She actually made the situation worse rather than better. Please let me comment on her; she just does not get it. She has an excuse for everything she does, even after the customer has complained. The Queen Creek facility is second to none. U-haul has millions invested in the bricks and mortar not to mention the equipment. The management currently will not do justice to that facility, except Robinson, whose attitude was amazing.

BRUCE GEORGE B.
Évaluation :

Le client n'a pas laissé de commentaire.

MARILYN L. | Premières impressions |
Évaluation :

GREAT COMPANY!

Jonathan W.
Évaluation :

Need more workers on Sunday, line was out the doir

Jeffrey M.
Évaluation :

Le client n'a pas laissé de commentaire.

brittany D.
Évaluation :

Very easy to drop off

Anthony L.
Évaluation :

They were slow and needed more help. Long lines at the time of pick up. When we picked up the lady said we couldn't pay cash until we returned. We returned that same night but didn't have to return until the next day. The guy said they were having issues with their system and couldn't pay at that time. Then today my card was charged twice. Very poor service

Vicky B.
Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS B.
Évaluation :

Le client n'a pas laissé de commentaire.

Gordon C.
Évaluation :

Le client n'a pas laissé de commentaire.

Jerry K.
Évaluation :

This is the second time I've rented from this location, once a van that smelled horrible of B.O and my most recent interaction the truck smelled like cat urine. When I advised the person who checked the vechicke in he just shrugged it off, very disappointing I'm not expecting that new car smell when renting a moving truck but I also don't expect it to have a stench that doesn't leave won't be renting from you guys again

Rosanne A. | Premières impressions |
Évaluation :

My only concern is the automatic lights did not come on at the unloading dock right away as it got dark. It made it difficult to see while moving in. Just need to adjust the timer. Also, there wasn't a trash can near the unloading dock to throw away trash as you clean the truck to turn in. But the employees were very helpful and friendly and we really appreciated the use of the dollies. The facility is so clean and smells great. =)

Frank H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Donald R. | Premières impressions |
Évaluation :

Truck used a lot of oil. Truck had head light issues.

Lisa K. | Premières impressions |
Évaluation :

Robinson assisted me and he was one of the best customer service experiences I’ve ever received. The facility was in a great location and one of the nicest places I’ve been too and we’ve used UHaul for years.

Chyrl S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Vance H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Carlton H. | Online Move In |
Évaluation :

assigned unit given with reservation was double locked and in use, had to get uhaul rep to look at and change to different unit causing an extra 3p minute delay to move in

Nelson S. | Premières impressions |
Évaluation :

First customer rep was not that knowledgeable but the supervisor ended up helping him through. He also kept referring to how tired he was which may have contributed to his lack of efficiency. That's why my rating is barely above average.

Laura S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Lisa N. | Premières impressions |
Évaluation :

Great service

Steven F. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Ben S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Shalee D. | Premières impressions |
Évaluation :

Everyone was extremely friendly and helpful.

Phil W. | Premières impressions |
Évaluation :

Robinson offered genuine service and made sure our needs were met!

STACY P. | Expérience générale |
Évaluation :

Great customer service!

Douglas L. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Randy J. | Premières impressions |
Évaluation :

More counters open. Seemed to have a lot of employees but only two front counter people and on a Saturday could use more.

Mark R. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Arlene M. | Expérience générale |
Évaluation :

Sandra is and was great!!! She went above and beyond!! Day I was there I was exhausted and overwhelmed with my moving experience! She was empathetic while being professional. The day I was there the internet was down and very busy . I highly recommend her for salary increase!!

Erin F. | Premières impressions |
Évaluation :

I went to park my trailer and a large John deer was parked in my spot and the spot next to me and no one knew who’s it was. Luckily there was a single spot left for me to park.

MARVIN M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Dawnelle H. | Premières impressions |
Évaluation :

Mask are mpt being enforced or worn by emplyees......

perry b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Sharon H. | Premières impressions |
Évaluation :

I love the convenience of the location, knowledgeable, friendly staff and the availability of units.

Jason F. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Robert T. | Expérience générale |
Évaluation :

Very helpful and easy. Thanks

Nick P. | Expérience générale |
Évaluation :

The only issue I had was on billing. We only used half the month and when I asked the associate about a refund for the unused days she said we didn’t owe any money. I asked again and she again said I didn’t owe anything. It was a fellow customer who told me they did not pro rate unused days. Other than that it was a pleasant experience.

Jose T. | Premières impressions |
Évaluation :

I'm glad I chose this particular U-Haul location because everyone was very courteous and professional.

Charita F. | Expérience générale |
Évaluation :

Great Staff (Landon) and a great Manager (Sandy). Very meticulous and clean with proper precautions during this time of COVID in Arizona. Nice team and very conscientious.

THOMAS D. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Richard M. | Premières impressions |
Évaluation :

Very good. The only thing is when you call them on their direct line it is forwarded a Customer Service representative, who has no idea of the operation of that particular U-Haul Center. Respectfully, Richard MacTavish (928) 446-1714 rmactavish@cox.net

Christopher H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Keith H. | Premières impressions |
Évaluation :

Nice. Facility with easy access. Staff were competent and friendly

Peggy B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

christine b. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

James S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

harry d. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

German H. | Premières impressions |
Évaluation :

Difinaly I will recommend U-Haul

Stephanie A. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

HELEN A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Timothy B. | Expérience générale |
Évaluation :

I wanted to thank your general manager Sandra Gutierrez for being so polite when I met her for my storage needs. Tell you the truth, it was her personality that made me pick your storage service. Thanks again. Tim

Lynne S. | Premières impressions |
Évaluation :

Did contactless contract Followed directions To access unit No paper maps on walls to help direct you Arrived At unit which was supposed to be unlocked and still has green zip tie on it Tried emergency box for assistance no answer Called local number got call center who can’t connect you can only send a message no idea when that will be read Sent other person with me to the office to get a person Defeats contactless Contract and entry

Dan S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

James S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

kevin m. | Expérience générale |
Évaluation :

We have had multiple issues with the billing system and administering it. The first couple months they couldn’t figure out how to setup autopay and assessed late fees and then when my card was compromised they simply charged a late fee and moved on. Bad business. The Trailer next to my RV was plugged into my power and blew the GFI taking my rig down and killing the batteries. They’re still learning how to be professional. I’m out, not interested

rick m. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kathrine M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Penny D. | Expérience générale |
Évaluation :

The elevator on the west side of the building needs to be maintenanced. it leaves a 2 inch step to go over coming out on the main floor. Was tough to get heavy carts of stuff over it. Otherwise great facility and most of all great staff. We were always treated well.

SALLY PAULINE S. | Premières impressions |
Évaluation :

The best costumer service, the gal was so super awesome! Thank you 😊

Peggy B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

David F. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Meric M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jorge F. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Christ's Sanctuary C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Lorie S. | Expérience générale |
Évaluation :

Beautiful location, the RV storage is large and functional.

Tara A. | Premières impressions |
Évaluation :

The staff was kind and helpful. Your facility is clean and well stocked. You made our move incredibly easy!

LINDA H. | Expérience générale |
Évaluation :

My only complaint would be that I was in the hospital for 4 weeks and my husband was trying to juggle work, caring for our Great Dane, coming to visit me (I almost died) and move into our new home. So it took him 2 or 3 days, I don't remember, into our next month before he could get everything out of storage and we were charged for the whole month. This was not normal circumstances and when he called to explain he wasn't given any consideration. After paying $303 a month since May it didn't make us feel like a very valuable customer.

Chyrl S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Donna B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Brad S. | Premières impressions |
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Staff was very helpful and understanding

Shasta V. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Randall P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Ed W. | Premières impressions |
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Everything went as planned with my reservation. Great job.

Michael O. | Expérience générale |
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This is an amazing facility and the staff is awesome.

Mark S. | Premières impressions |
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Very professional and knowledgeable.

Gregory L. | Premières impressions |
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Very courteous and efficient service.

Jaron W. | Expérience générale |
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Great seamless experience and friendly staff

rick m. | Premières impressions |
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Great facility, helpful staff and the best part, lots of carts!

Melissa M. | Premières impressions |
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Computer did not let us access previously made booking but employees made sure we still got everything we needed.

Vicky A. | Expérience générale |
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I was so nervous about storing my stuff but your facility and staff made it so easy and wonderful. Excellent experience.

Donna B. | Premières impressions |
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The facility was very clean. The staff very pleasant and smiling. The manager helped me and answered all my questions. She even helped me with my boxes and explained everything to me. Amazing place!

Michael O. | Premières impressions |
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Every time I come in this store the staff is professional, friendly and helpful!

Porfirio F. | Expérience générale |
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Great place to storage your belongings. Place is secure and staff is very helpful and friendly.

denis P. | Expérience générale |
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It was a good experience people were very nice and friendly

Susan M. | Premières impressions |
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Move in date was actually January 13, 2020. Thank you for being so accommodating. I think it is the beginning of a good relationship! 😊

Charles V. | Premières impressions |
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Very friendly and informative staff, explained everything in great detail leaving me with no questions.

Randall P. | Premières impressions |
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Sandra Gutierrez was outstanding in helping me. Her experience..knowledge..and customer service is exceptional.!! Thank You ...

David C. | Expérience générale |
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Staff was professional and courteous

Omar A. | Premières impressions |
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The staff was very friendly and helpful.

Montry C. | Expérience générale |
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Made my moving experience much easier. Great staff was always helpful and courteous.

Cameron L. | Premières impressions |
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Very friendly and knew her product. Cam

denis P. | Premières impressions |
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Very nice people also very clean facility.

deborah w. | Expérience générale |
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I have used U-Haul for 3 moves cross country. I would recommend keeping a list of people and prices for movers to hire for loading/unloading within their companies communities. Excellent service!

BARRY R. | Expérience générale |
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Very good experience, appreciate their service.

Jeremy W. | Expérience générale |
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The staff was all great. I was unsure about having a second floor unit, but the onsite dollies and freight elevator made it pain free...was the easiest part of the whole move actually. Thanks!

Amy S. | Expérience générale |
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Amazing customer service and great facilities.

dave b. | Premières impressions |
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The manager was excellent. The facility is clean bright and extremely well maintained. a 1st class facility with 1st class staff!

Brian w. | Premières impressions |
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Customer service was excellent!

dave b. | Premières impressions |
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A very good experience. the check in staff were excellent. Friendly and explained everything extremely well. Your facility is 1st class. It is clean ,bright and very well run.

Chalet F. | Premières impressions |
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The move in process was smooth and simple.

Deborah N. | Premières impressions |
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My move in experience was fantastic thanks to Julian and especially Sandra. She deserves a raise, a pat on the back and an atta girl. She was phenomenally kind, caring, helpful and professional.

Veronica H. | Expérience générale |
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Great experience

Julie F. | Premières impressions |
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U-Haul has an amazing storage facility and our move in was an easy process. Employees were easy to understand and extremely helpful, unit is climate controlled, and clean. Awesome experience

Keith b. | Expérience générale |
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The ONLY negative I have about your facility is concerning the "orange" disinfectant being used. It takes my breathe away to the point I feel an asthmatic attack coming especially when in elevator.

kimberly h. | Premières impressions |
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Everyone was really nice and answered our questions. We are very happy to be storing our belongings at U Haul. .I will be spreading the word. .

James H. | Premières impressions |
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Staff was great getting my uhaul van and getting me into a unit. The facility is soooooooo clean!!! Thanks!!!!

Porfirio F. | Premières impressions |
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No problems at all. On time very professional employees.

kathy d. | Premières impressions |
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Friendly U-Haul representative. Clean and new facility. Climate controlled working well and needed due to Az temperatures. Several carts for use in good working order.

APRIL B. | Premières impressions |
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The rep was very friendly and helpful.

Lois K. | Expérience générale |
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Our whole experience with U-haul was pleasant.

Debbie A. | Expérience générale |
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Moved from Washington and UHaul was very accommodating! Always helpful

Gary D. | Premières impressions |
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Agents were very good and helpful.

Lois K. | Premières impressions |
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A beautiful new store in our area. Jennifer was very helpful with our transaction. Would recommend U-Haul.

Joseph M. | Expérience générale |
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Thank you for helping ease my fears in have to store by belongings. I staff went above and beyond to make sure my things were safe.

John D. | Expérience générale |
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San Tan location are very helpful.

John N. | Premières impressions |
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Very nice location and the staff was friendly and informative.

Clayton H. | Premières impressions |
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Excellent staff and very convenient facility

Tom R. | Premières impressions |
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Beautiful facility!! Super convenient docks and carts and elevator. Just amazing!

Barbara K. | Premières impressions |
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Great people working at this location

Steve I. | Premières impressions |
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It took us 2 sheds and 3 hrs the ladies brought us out water and we so appreciated that!

Patricia R. | Expérience générale |
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Sandra is an awesome employee!! Loved working w her every time!

John D. | Premières impressions |
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Great service took care of all our problems we had.

Darrell N. | Premières impressions |
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Great, just wish it was a little bigger.👍

David C. | Premières impressions |
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The check in team were efficient and professional.

Elizabeth M. | Expérience générale |
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Everyone was very helpful and kind.

Richard O. | Expérience générale |
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Clean and safe area, staff was always friendly and helpful.

Christina G. | Premières impressions |
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very professional and helpful staff!

Kim B. | Premières impressions |
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Everyone was very service oriented, and accommodating. Kind and stress free experience! Thank you so much. 😊

BARRY R. | Premières impressions |
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Very easy in little time, thank you.

deborah t. | Expérience générale |
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All around a great experience

Christina P. | Premières impressions |
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Great people working here, very friendly and willing to help. The move in process was very smooth.

Napoleon B. | Premières impressions |
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Great customer service with me when I was there. Tell the team to keep up the great work.

Robert J. | Premières impressions |
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I have spoke with them on the phone 2 times, and both times that were extremely helpful, and understanding. They made this an easy thing, in a very difficult time in my life.

ROBERT C. | Expérience générale |
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Interactions with the staff members were excellent. Polite and always friendly and helpful. I always felt that my things were well cared for. Thank you very much.

Sherry L. | Premières impressions |
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Above average service from manager and cleaning staff.

Keith b. | Premières impressions |
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I am not sure is this is for the truck we returned or for the storage unit we rented. Both are excellent. We have no complaints and appreciate all the UHaul employees who so very helpful and friendly.

Dallin H. | Premières impressions |
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Great customer service, friendly and welcoming. New facility

DOUGLAS S. | Expérience générale |
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GREAT staff, quick service. Facility was spotless, very well maintained. Everyone very helpful.

ALVIN B. | Premières impressions |
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Employees were informational regarding procedures and was very helpful was a pleasant experience not like other places that I had visited

LINDA H. | Premières impressions |
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Everyone was so friendly, helpful and kind! We and our movers were even offered drinks! That was above and beyond!!! I have used U-Haul storage for years but Queen Creek just elevated the standard!

Melody A. | Premières impressions |
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Sandy was super helpful in making sure I had the right sized storage and truck for my move. Great customer service! I would recommend and use Uhaul again.

James C. | Premières impressions |
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Jennifer was so professional, friendly, and fast that we actually enjoyed the entire experience.

Carmen L M. | Premières impressions |
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Excellent customer service..Storage was very clean...

CAROL B. | Premières impressions |
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Just what I was looking for..Climate controlled unit with easy access.. and not to mention new, clean and extremely helpful friendly service...

Raymond G. | Premières impressions |
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A fine group of people

Stephanie H. | Premières impressions |
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I had the pleasure of being assisted by Sabrina G. She is the general manager of the Queen Creak facility. Very attentive and provided excellent customer service. Your company needs more people like h

Suzie M. | Expérience générale |
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Great place, great crew.

Michelle H. | Premières impressions |
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Jennifer was very helpful! Friendly and clean atmosphere. When I signed up for autopay, I received my first month for free! Yeah!

Fran G. | Premières impressions |
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Great customer service

Non reviews have been submitted for this location.

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