Évaluations des clients U-Haul Moving & Storage at Semoran Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Semoran Blvd

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Brenda C. le

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Le client n'a pas laissé de commentaire.

JIMMIE P. le

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Pretty cool peoples

Shawn B. le

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Le client n'a pas laissé de commentaire.

kathleen b. le

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Thank you for your kindness. In every way, your facility was #1!

Larry S. le

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Make website more user friendly.

Gretchen S. le

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Very pleased with the facility. Met my needs for a safe clean place to store things as we cleaned out a house. Also appreciated that we could get the supplies with needed at the same time.

Kevin R. le

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Very happy with everything . Thankyou

James C. le

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Everyone there is exceptional

Jaime R. le

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Le client n'a pas laissé de commentaire.

brad N. le

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Le client n'a pas laissé de commentaire.

Jonah S. le

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Trailer jack was old and not functional.

Adrian A. le

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This was a very quick and easy experience. My friend even got to drop the trailer off without me having to be there which was so helpful and convenient.

Chuck T. le

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Le client n'a pas laissé de commentaire.

Melissa B. le

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Le client n'a pas laissé de commentaire.

John H. le

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Le client n'a pas laissé de commentaire.

Jonelle C. le

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Great and fast Service.

James C. le

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Le client n'a pas laissé de commentaire.

Elizabeth D. le

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Horrible. I have been renting uhauls for over 25 years and have never had a bad experience but this was HORRIBLE. The A/C in the truck kept cutting out and it was 95 degrees here in FL that day. We kept having to stop to cool off in the shade pour water in ourselves etc anything to keep from heat stroke. We tried calling roadside assistance as soon as we noticed the issue - on the road - to no avail. I was left on hold for 30 minutes or more each time. I had to drop a few times to use the ladies room take another call etc but kept calling all day to no avail. I was finally able to reach uhaul to request roadside assistance at 11 pm. I asked uhaul to allow me to return the truck to a location near my home so that I would not have to drive it back to Winter Park in 95 degree heat without A/C but they refused. They wanted to send a mechanic out after midnight - at which time I would have to go outside at midnight to meet a perfect stranger and sit out there w him while he worked on their truck instead of sleeping at the end of an exhausting moving day. It took a supervisor to realize how customer unfriendly this was on top of an already bad uhaul day. The mechanic arrived the next day added Freon to the A/C and talked endlessly about disgusting details his personal sex life all the while. Horrible. We then drive the uhaul the 60 miles back to Winter Park just to return it to where we rented it from and of course the A/C kept cutting out again. I relayed my concerns to the uhaul representative when I returned the truck and asked to speak with the manager Wendell but I was told he was not in and was provided his phone #. I started trying to reach Wendel the next day and was again left on hold for 30 + minutes each time I called. I work full time and was not able to hold any longer than 30-40 mins so I had to keep calling and when I finally did get a hold of him he was snarky nasty accused me of lying promised me a $50 credit for less than 1/2 of the miles I drive without A/C and a phone call back about the other 70 miles that I thought should also be credited. I never got the $50 credit or a return phone call from Wendel. I called uhaul in Semoran in Winter Park again today and was left on hold for 15 minutes only to be told after that that at 4pm Wendel was out to lunch.

mark M. le

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Le client n'a pas laissé de commentaire.

Wendy G. le

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The manager is the best!! And his beautiful front desk gal is the best customer service ever!

Kevin S. le

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Best U-haul service center in Orlando. I’ve been to many of them over the years but this one is extremely well managed and very focused on customer service. I won’t rent from anyone else!!

john C. le

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Very busy on the weekends and they had my reservation all screwed up

Magalia P. le

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Always feel home👍

John R. le

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Le client n'a pas laissé de commentaire.

Nancy S. le

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Online rental was awesome!! Easy and quick rental and return.

Carlos O. le

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Le client n'a pas laissé de commentaire.

STACIE K. le

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Once home to start packing for move when we opened back of truck cat sized rats ran out of truck & into our garage - total nightmare that delayed move for almost 4 hours. Otherwise no other issues with truck.

Dean R. le

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Le client n'a pas laissé de commentaire.

Lon F. le

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Le client n'a pas laissé de commentaire.

JACKIE F. le

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Excellent assistance at check in and excellent customer support at check out

Lori G. le

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Le client n'a pas laissé de commentaire.

Carissa B. le

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Excellent service!

Jennifer C. le

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Le client n'a pas laissé de commentaire.

Francis S. le

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Le client n'a pas laissé de commentaire.

Christopher H. le

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The nicest storage facility I've ever encountered.

James P. le

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Took forever had enough people to serve much quicker but looked lazy. Also truck sounded awful. But none of that is like what I dealt with the 24-7 share app. I made my reservation and everything and was maybe 2 min late but besides that it couldn’t register my location standing 2 inches from the door of a restaurant that wasn’t open lol. Then stood there on the phone to be told an hour later she could do nothing. So I had to go to another uhaul and cancel that one and go to a uhaul and which took 30 min to pull up 3 trucks. Really messed up my moving day since it was time sensitive. Terrible experience hope this is not everywhere.

MICHAEL C. le

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would have stayed longer, but the price went up and I found a cheaper unit/ Thanks

Luis R. le

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Le client n'a pas laissé de commentaire.

Traci H. le

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They were very helpful, we're new to the Orlando area. The employees helped me out as much as possible (my mom is deaf). I really appreciated it

Christian G. le

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Employee was friendly and helpful. Unit was convenient and building was clean. Appreciated free carts and first month of storage free due to hurricane. Thank you!

Hector A. le

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Go jobs

Rebecca I. le

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clean, secure facility and great staff. Very friendly and helpful. Theonly other comment is they seem to have a lot of trouble with the computer payment system.

Raquel C. le

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Great service, great facility!

Joshua W. le

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No problems whatsoever at the facility.

Claudette G. le

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Fast check in and out

Mena A. le

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I had a great experience with UHAUL.

John K. le

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Excellent!😀

Natalee R. le

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7

Mary Lynn M. le

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As promised. Very helpful. The staff was very nice and knowledgeable !

DEBORAH B. le

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..

Denise D. le

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Quick, courteous & accommodating

TREY S. le

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Great staff, clean location, very secure, very confident my stored items are well protected.

Donita J. le

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I would definitely use this facility again if I needed to move or store something. The staff was courteous and helpful anytime I needed help.

Terry P. le

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Fantastic storage facility with employees that are top notch. Thanks.

Felicita R. le

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No thanks

Michael E. le

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Fantastic experience. Wendel was extremely friendly and incredibly efficient during the entire process. I would reccomend this facility to anyone looking for a storage unit or moving truck rental.

LISA H. le

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Great moving experience! Took advantage of the free one month storage promotion as there were several large items that would not fit in new apartment. Staff and facility couldn't have been better!

Robert H. le

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Great service!

Phyllis F. le

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We rented a space for over a year and the staff was always available to answer questions and professional. The storage room was clean and our belongings were kept in perfect condition.

RICHARD W. le

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I just closed out a unit after 13 years. The only thing is that I think you should pro rate the cost for the month if moving out in the middle of the month.

Roy J. le

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Staff friendly willing to help with anything made move much easier thanks

Yuliya K. le

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I would recommend this facility anytime

KATRINA J. le

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I just want to commend the owner and staff at this U-Haul location. I have received nothing but exceptional service. The building was kept so clean and was conveniently located.

BART M. le

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Staff very professional

Freddie S. le

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Everything was great, helped reduce the stressfulness of moving.

Yvette W. le

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The process was fast and no waiting. The associate was very kind and knowledgeable.

Robert M. le

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Very clean and served its purpose.

HELEN S. le

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I liked the facility and the location, however the annual price hikes have become too much. As such, I moved to another climate controlled facility with a larger unit for a lower cost. Unfortunate.

Freddie S. le

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Uhaul has yet again exceeded my expectations. Thanks for making everything an easy and stress free move!!

Sherry D. le

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The best uhaul location I have dealt with in my 3 moves this year! Wendall and his staff were over accommodating and helpful! Go Skins!

Ryan C. le

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Simple and convenient.

Toni E. le

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Management is horrible

Kendall W. le

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Everyone here is kind and helpful! Great service, great location! Thanks!

Sherry D. le

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After a disasterous experience with another UHaul location, Andy (please excuse the error if incorrect) was a welcomed experience. They helped us seemlesy when we were desperate and so frustrated.

CAROL A. le

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Close, convenient, courteous

jacquelyn h. le

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Very helpful and friendly staff.

Robert C. le

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Above Average service.

John C. le

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We have used this facility off and on for several years. We have always had a very good experience.

MARTHA R. le

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Clean facility, the employees very helpful , secure, and safe ....Thank you ....until next time

jacquelyn h. le

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I was very impressed with the service. Samaya and the other young lady was very pleasant. When they got very busy helping me and other customer plus the phones were ringing they started very calm.

Sharania G. le

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Forgot to take me out the system once I moved out the storage and tried to charge me for a full month when I been evacuated. Other than that I loved this place and the owner is very nice.

BART M. le

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While I did cancel the reservation the process did give smoothly.. Thank you

Laura R. le

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Amazing customer support! The whole team at Semoran is amazing and helpful, but one employee stands out. Thank you Annette for everything. You went above and beyond!

Joanne D. le

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A little pricey but safe and nice staff

katlyn t. le

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This location was great but had MANY issues with U-Haul that day.

Susan F. le

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Nanette couldn't have been more pleasant to deal with. Easiest thing I've ever done.

Rachelle J. le

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no additional comments

CANELIUS B. le

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The lady with wearing glasses in the office is very unprofessional. She demanded I show her I.d. to fix an issue with my account.

rachel W. le

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I wish you kept the climate controlled area a bit cooler.

Shane L. le

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Mrs. Pease was very helpful and proffessional. Mr Best was one of the best examples of outstanding customer service I have seen in a long time. Thumbs up!

barbara r. le

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We were so pleased with our experience once again. We used this facility 14 years ago when moving and were happy then and even happier this time. Wendell and his team are tops in our book. High Praise

EVELYN T. le

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I would recommend this Uhual place to everyone they were very helpful at all times.

James M. le

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Constant screw ups with our account. It got even worse when we added a second unit. Training is lacking, and communication is poor, GM was never notified so he looks at me sideways when I notify him

Dwayne D. le

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Saved my life. I almost lost all my stuff out of my apartment. The crew was calm, helpful and convienent to my needs.

LUIS D. le

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The entire staff there was very friendly and helpful, especially Lynn Pease, who was a great help! Thank you everyone!

FORTINO G. le

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Great facility and staff!

Jasmine N. le

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Terrible service

DEBRA E. le

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WOULD NEVER recommend this facility to anyone, and even encouraged customers in the showroom to go elsewhere!!!! The manager Wendell is a cheat and creating some bad karma. Would love to see it hit!!

Sandra W. le

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rentals are always clean and in good shape

Jason M. le

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The staff I interacted with was terrible, made mistakes, and had attitude. Moving out was huge problem, and just receiving the email to do this survey was a disaster. sent me over 130 emails! wow.