Évaluations des clients U-Haul Moving & Storage at Semoran Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Semoran Blvd

Cote générale :

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Shanovia J.
Évaluation :

Le client n'a pas laissé de commentaire.

Alejandro F.
Évaluation :

The Orlando employee was nice and straight to the point. The problem was when I got home, I saw an email saying that I was getting charged $15 for not adding enough gas, when I went to the gas station right before returning my U-Haul to make sure this would happen, and added a little extra then what I received it for. When I tried to solve this issue, I was told that I need to wait till Monday to talk to the manager about it, I was told he would call me Monday morning. It is now Thrusday and I am still waiting for them to call me and fix this issue. It is ridiculous that they are charging me $15 for something I did not do. I returned it at 3/4th as it was given to me and I am getting charged $15 which would basically end up feeling up the remainder 1/4. I have had good experiences with U-Haul in the past, but this one was definitely not one of them.

VON T.
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I was charged extra and felt rushed in the store. Now I have to go back and dispute the extra charge.

DANIEL P.
Évaluation :

This was the first time I was almost -sorry for the wording- scammed. I am a regular customer. I always return the rented equipment clean and proper. The 6'x12' open no-ramp trailer 2147J has a somewhat damaged rear right bumper (the rubber block). At the checkout process I reviewed the pictures but the rear picture sent to my mobile for approval was taken in such a manner that the bumper wasn't even visible (too close). Since the damage was obvious I didn't even budge. At the return the accepting employee pointed to the bumper and asked if I damaged it. I told her "no", because I am used hauling trailers and I always back up utilizing my co-pilot as a second set of eyes. Lucky for me I purchased the $8 insurance, otherwise she would have made us pay for that bumper that I didn't damage. Please review the rear picture for 2147J and take a new one showing all the damages. THIS experience definitely tainted my positive feelings towards your business.

RUSSELL W.
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Le client n'a pas laissé de commentaire.

NATHAN H.
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Le client n'a pas laissé de commentaire.

Errick D.
Évaluation :

Went well!

PAUL M.
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Rep ignored questions to rush into her uhaul app procedure. Needs to work on customer service, literally asked her 3 times if this was the right size truck and she kept talking right over me telling me what to click next which I found rude. Job is very simple, my question was very simple, if you don't like talking to people then find another job.

GREGORY M.
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Awesome service

Jose C.
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Excellent rate for an excellent service!!!

MARQUI J.
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Le client n'a pas laissé de commentaire.

COLLEEN B.
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I was in and out of there within 25 minutes which included an issue with trailer lighting that they were able to make a temporary fuse fix until I could buy a replacement. Very helpful!

Amanda T.
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Got really bossy about where and how to park the trailer which was very frustrating

Rowland R.
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Le client n'a pas laissé de commentaire.

Donald L.
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Le client n'a pas laissé de commentaire.

Reynaldo R.
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Your staff did a 180 degree turn in customer since my last visit there. Very attentive to our needs. Did notice the big boss was present during this visit compared to my last visit. Would be great if employees would “run it like you own it” even when big boss not in.

carlos R.
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Le client n'a pas laissé de commentaire.

Jackie H.
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Need to clean out truck,a water rolled out from the drivers seat when I got home. We also found a plastic rod in the truck bed.

Halil K.
Évaluation :

I rented a truck for a day and happened to mention that I may return earlier. I was asked to provide a time and give a call if I can't make it. When i called that I may return it later than I anticipated, I was told that I had pay an additional $36 to change the return time. that is within my rental time period. I was not told about these charges otherwise my estimated time would have been the next day not 5 hours later. The name of person was John and he was very rude as well. So there is no point of telling you a early estimated return time if you are going to be carged for changing the return time.

Keith M.
Évaluation :

Fix the back door on the truck so I do have to come back to the uhaul place to get it fixed in the middle of moving someone. Also roaches in the cab of the truck that I have repeatedly told them about. I've had this same truck several times the time before this beer cans roll from under the seat as I stop.

MARIE L.
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Le client n'a pas laissé de commentaire.

KATHRYN S.
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Le client n'a pas laissé de commentaire.

Gary M.
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Le client n'a pas laissé de commentaire.

Ruben M.
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Great customer service oriented staff in this location I was very pleased and satisfied with them. Good job keep it up!!!!! Thanks...

Drameika S.
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N/A

RONALD E.
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I rarely have need for a rental vehicle. I was more then please with the staff service and quality of the vehicle.

CARLOS Q.
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Le client n'a pas laissé de commentaire.

Kiley T.
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The systems were down and Uhaul was slammed. They were all still super nice (even though the patrons were not) I was very impressed with the way the handled everything. Jordan Middler took care of me and I greatly appreciate it. Thank you!!

Alexcyan V.
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I was never contacted about the dispute of gas charges on the account when the truck was returned woth more gas than we rented it with

Loraine G.
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Le client n'a pas laissé de commentaire.

Luis R.
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👍👍

Victor S.
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The representative helping us was SUPER helpful and kind. The app gave us a few issues, but we finally got it working with his help.

Zoet L.
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Dropped off the truck on a Sunday and they called me 8 days later that the transporter hasn't been returned. They checked the camaras and realized that I did return the truck with the transporter but they couldn't find it on the lot.

Dale H.
Évaluation :

The late night check-in is arduous. The numbers of steps and pics I had to upload is exorbitant.

Reynaldo R.
Évaluation :

The idea of customers checking out and checking in their own equipment or get charged an extra $20 has created poor customer service at this location. I have used this location for years and the current employees need to smile and be more hospitable given Uhaul is a service industry.

Gary D.
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Le client n'a pas laissé de commentaire.

Ferdinand L.
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Le client n'a pas laissé de commentaire.

DAVID L.
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Le client n'a pas laissé de commentaire.

Dan J.
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The best Uhaul location on the planet.

Josh A.
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Le client n'a pas laissé de commentaire.

ALEXANDER H.
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Le client n'a pas laissé de commentaire.

Cedric P.
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N /A

LUIS M.
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Le client n'a pas laissé de commentaire.

David S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Damien J.
Évaluation :

Improve on customer service. Advise of expectation before charging card. Card was charged for not folding blankets that we rented, which is not in the contract. Requested a manger and was lied to continuously regarding the whereabouts of the manager. Promised a call back and never received it. I was placed on hold for a period of time without a response. Had to call corporate to obtain a resolution.

SAMANTHA M.
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The professionalism of Anita who talks down to customers, then tries to walk off rudely when her need or rudeness it not met.

Leila B.
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Le client n'a pas laissé de commentaire.

Horacio T.
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Le client n'a pas laissé de commentaire.

Luis P.
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Nothing, everything was right. Thanks

Andres Q.
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Le client n'a pas laissé de commentaire.

Ariannah H.
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The customer service was great

JAMES B.
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Le client n'a pas laissé de commentaire.

MIGUEL C.
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The truck dimensions don't factor in the frame outside the bay door. I rented this 10 foot truck because the agent told me its 6'x6'x10' and that the 6'x8' fence panels I was going to purchase from Home Depot would fit. And they did but not without loading them one at a time because the fork lift pallet wouldn't clear that frame. It took us almost an hour to load the truck. I should have rented the next size truck. Lesson learned. Your staff at this location are top though. Thanks for the quick truck rental process.

James B.
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Le client n'a pas laissé de commentaire.

robert l. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Marvin O.
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The truck's ignition switch was damaged; so every time you opened the door, it beeped...even if the headlights were off and the key was out of the ignition. Even Matt, from Lee's garage who came to help us with roadside assistance said that it was annoying, and probably a loose ignition.

THOMAS C.
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Le client n'a pas laissé de commentaire.

RAMON I.
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Customer Service was A+.

Bobby B.
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Le client n'a pas laissé de commentaire.

NIKOLAOS G.
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Le client n'a pas laissé de commentaire.

Gerardo Z.
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Le client n'a pas laissé de commentaire.

Jeff J.
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The truck was well maintained, except for the bottom tie down rail on the passenger side in the box about 63' of it. I was able to rearrange and tie off in a better location. It was shown to the attendant that checked my truck in. He was a little surprised.

sherri W.
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Le client n'a pas laissé de commentaire.

Craig W.
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Le client n'a pas laissé de commentaire.

David C.
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The trailer had debris in it from previous user. I swept it out so I would not receive a cleaning fee. I should have looked at it before taking trailer so it would be noted. Not a big deal, just thought I would mention it. Thanks!

JENNIFER W.
Évaluation :

The inside of the truck felt grimey. I hope they wipe it down between renters, especially during covid. It would be nice if there was signage indicating that. Also, we reserved an appliance dolly, but when we arrived to get the truck we were told they didn't have a dolly to give us. They did not help us try to find another one. They didn't even apologize for the inconvenience. Why let us reserve one at all? Lastly, why aren't there ramps on the 10' truck. It's meant to move a 1 bedroom apartment. There's heavy furniture in an apartment. A ramp would have made everything easier. The only alternative was to rent a 15' truck but that seemed too difficult to drive down major highways. When we returned the truck, we ran into someone whose truck's battery died after 3 hours of using it, and they said it was a nightmare getting help from customer service. A bit disappointed overall to be honest. I think I'll try another company for my next move. First and last time using uhaul.

Brittany B.
Évaluation :

I first set my reservation online for the location in winter park on Orlando ave at 12:30 pick up. When I got there to pick the truck up they didn't have any trucks in stock. The person helping me said this location would have it available at 2. When I arrived at this location the prior rental had yet to return the truck. I was told I had to wait. This Uhaul rental pushed my move back two and half hours. If your going to take reservations online it would help to know what you have in stock and when.

Angela R.
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Le client n'a pas laissé de commentaire.

Shannon M.
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The employees were so nice and helpful! I'll definitely rent from this location next time!

Scott D.
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I feel that I was issued a truck that they wanted off of their lot. The steering was way out of alignment, both doors would not shut completely letting highway noise in the cab. The alignment issue also created the truck cab to consent shake.

Cecilia M.
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Le client n'a pas laissé de commentaire.

kyle K.
Évaluation :

Check-in took a long time and customers were yelling with staff over delays. When we returned the vehicle nobody would assist us with the return. Very frustrating! I've used U-Haul numerous times... but this was the poorest customer service we received. The location was very nice and vehicles were in good condition.

Tyler B.
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Very nice experience.

Jenniefer S.
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Le client n'a pas laissé de commentaire.

joseph L.
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Also very rude manager and charged me when the gas was right on . UHAUl is. Shit hole and I will never use them again. They ( uhaul) make up. Charges.

Thomas H.
Évaluation :

Thank you. Only the long wait on hold on the phone at 7:00 AM was a negative. All else went very well.

Lesroy B.
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The guy that dealt with me was highly professional and friendly. He explained everything well and it was a great experience. What would be interesting is if UHaul had individuals on standby to offer services to help with small things such as loading a barrel or two to go on the truck.. just a silly idea..

James S.
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The desk girl was not very polite but the young man who checked out the rig was very good and helpful.

Luis R.
Évaluation :

Keep your employees at this facility they are great.

Alexander S.
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the guy I talked to on the phone was rude and would not listen but the gentleman who assisted me when i got there helped me get a cheaper vehicle to rent in town and cleared up some of the mistakes the other uhaul made

ORLANDO F.
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Le client n'a pas laissé de commentaire.

CHRIS D.
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Excellent service

Jill T.
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Le client n'a pas laissé de commentaire.

JOEL G.
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Jordan Little did a great job checking us in and out. He was professional, courteous, and personable - one of the finest UHaul employees I have ever interacted with ! He's a stellar employee.

Alvin P.
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Get some trucks with bigger cabs for the big and tall

DEREK C.
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I received the wrong truck and they spent 20 minutes searching for a truck to give me until they decided upon the one received. There was no communication as to what the hold up was.

Sasha F.
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Always a pleasure

EDWARD D.
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Le client n'a pas laissé de commentaire.

Robert H.
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Le client n'a pas laissé de commentaire.

DAVID S.
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Cargo trailer pulls threat never fishtailed

Jude I.
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Le client n'a pas laissé de commentaire.

Lonnie B.
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Drop off took only a few minutes and went smoothly.

Edwardo O.
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Le client n'a pas laissé de commentaire.

Z David C. | Expérience générale |
Évaluation :

Wendall and his team is outstanding! Thanks David C.

Alan S.
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Le client n'a pas laissé de commentaire.

Jovonne D.
Évaluation :

Wait times to check in and get service Staff availability/manpower to help manage daily customer base load

MARIA G.
Évaluation :

I also have to recommend E. Colonial Store, thanks to the manager I was able to have the truck from Aloma Store. Excellent Customer Service A+++

gertrude S.
Évaluation :

I would use this place again for future moves. The Personnel at U Haul Semoran was very accommodating and made it an easy return.

Jenna S.
Évaluation :

I made a reservation for a pick up truck for 6:30 they had no trucks available at the location i was at it was still on the road during my reservation time. if that was the case why wasn't i notified or given alternate vehicle to take? i had to ask “well can i take the van instead?” while the employees didn't offer assistance. they also had no urgency trying to check customers in. they were nice but very slow and not very helpful

ANGEL O.
Évaluation :

Le client n'a pas laissé de commentaire.

swap shop t. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Luis R.
Évaluation :

Le client n'a pas laissé de commentaire.

SUSAN S.
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Le client n'a pas laissé de commentaire.

Wendy D.
Évaluation :

Brand new van. Quick prompt service. Professional.

EDWARD R. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Clara F. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey C. | Expérience générale |
Évaluation :

Experience was fine--until on 8/18/2020 my credit card was charged $212.60 (an additional month's storage) two days AFTER the unit was emptied, cleaned out, and a face-to-face return to inventory completed at the front office. Today is 8/24/2020 and yet, after a second face-to-face office visit, I'm still waiting for a full credit/charge back to my card--a process that takes less than 5 minutes. A billing error is understandable, but failure to provide a prompt refund is intolerable. Forcing me to become an unwilling money lender turned what would have been a 5* rating into 2*.

DAN J. | Expérience générale |
Évaluation :

Not often do I rate a business at this level. Wendell Pickett and staff are an asset to Uhaul. We have been a storage (4 units) and truck renter (will continue) for 4 years! You could have a better team. As a business owner I would use their facility as a training ground for potential managers. 6 Stars!

Emmanuel R. | Expérience générale |
Évaluation :

Great service but mos importantly great people. I recommend them and I will continue using them every time I can.

Martha W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Steven S. | Expérience générale |
Évaluation :

Wendell was consistent with all employees, his standards were high! His crew followed suit and was the best group of people I have ever worked with as a customer. The entire group valued the customer. A personal a professional thanks for these guys in this location! Steve and Mary

Chanell J. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Carlos S. | Expérience générale |
Évaluation :

Great service

Christopher T. | Expérience générale |
Évaluation :

Wendyl and staff are great genuine peope very patient

BRIAN H. | Expérience générale |
Évaluation :

This U Haul facility is excellent in every way. I just moved my belongings out after 8 years with not one bug and no dust! The floor outside and inside my unit was spotless! All employees over my 8 years there were very friendly and knowledgeable. I would highly recommend this location to anyone.

Laura P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Beth B. | Premières impressions |
Évaluation :

Dion was extremely helpful and went the extra mile To make sure I had everything I needed. All of the workers were very pleasant and very helpful What a great experience!!!!! Beth

Dominique S. | Expérience générale |
Évaluation :

Very Friendly and Knowledgeable staff.

Christopher T. | Premières impressions |
Évaluation :

THe card yeilded an access denied I call no answer I emailed- no response after 16 hours since phone call.. Possibly access was cut short earlier than listed on document. Arrived at 9:30 after spending exhausting day and night tryignt o relocate form another unit..that give free 24hr access- #sucks but people and owner were respectful friendly and accommodating shame this happened still no where near the worst I've seen

CATHY B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Doug G. | Expérience générale |
Évaluation :

I checked out on my "rental due date" and the facility is trying to charge me for the month ahead

Heidi P. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

edward l. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Kehana W. | Premières impressions |
Évaluation :

I have been a Uhaul customer for a very long time and I can tell you everyone at this location is awesome! They are professional and helpful. Moving is already a task so having people who are understanding and helpful makes that part of the process a little less stressful. I definitely recommend this location to others.

Ricky D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

carla m. | Expérience générale |
Évaluation :

Great customer service always friendly everytime I needed to call they were very helpful

KATHLEEN H. | Expérience générale |
Évaluation :

Would recommend this facility highly.

Jeanne C. | Expérience générale |
Évaluation :

The unit leaked When it rained, despite being a “climate controlled” unit To be fair, I reported it twice to management— and they asked me to take pictures of the rain, but I Had no time to do so

Coleen W. | Expérience générale |
Évaluation :

Outstanding service! Thank you

Jeanne C. | Expérience générale |
Évaluation :

Friendliest and most helpful staff! From the managers (Wendall and John) to all of the people at the desk I have dealt with to date, these people are a pleasure to work with!

Debbie B. | Premières impressions |
Évaluation :

Great experience! Storage facilities sure have come a long way since I last used one. Very clean and well lit.

MAxine S. | Premières impressions |
Évaluation :

Every employee there that i spoke with was courteous and very helpful, both on the phone and in person!!

CHERYL D. | Expérience générale |
Évaluation :

I paid for the month of december and moved out in the middle of the month. Why do I not get any money back . Is that normal business practice to keep the money?

Saven W. | Expérience générale |
Évaluation :

Needs no impovement,

Luisa S. | Expérience générale |
Évaluation :

Great place to do business with

Andrew H. | Expérience générale |
Évaluation :

Nice staff. They let me check out of my until the last day 30 minutes prior to opening. This was very helpful with my schedule. Thanks

Carissa B. | Expérience générale |
Évaluation :

Wendell and his team were great. Facilities very well kept.

Pattii W. | Expérience générale |
Évaluation :

This is the fourth time I have used services from this UHaul the staff is friendly and helpful. The staff is committed to getting customers in and out in a timely manner. I highly recommend this facil

Pat P. | Expérience générale |
Évaluation :

Wendell the manager ran a wonderful well organized clean facility along with good customer service. Thank you Wendell.

Jeri Lynn H. | Expérience générale |
Évaluation :

The storage facility was very secure. Staff is very friendly and helpful. The hours for access were great. My only issue was the cost went up quite often. Not a place for long time storage. E

Kendall R. | Premières impressions |
Évaluation :

Your counter service was spot on in customer satisfaction.

kathleen b. | Expérience générale |
Évaluation :

Thank you for your kindness. In every way, your facility was #1!

Gretchen S. | Expérience générale |
Évaluation :

Very pleased with the facility. Met my needs for a safe clean place to store things as we cleaned out a house. Also appreciated that we could get the supplies with needed at the same time.

Magalia P. | Premières impressions |
Évaluation :

Always feel home👍

Carissa B. | Premières impressions |
Évaluation :

Excellent service!

Christopher H. | Expérience générale |
Évaluation :

The nicest storage facility I've ever encountered.

MICHAEL C. | Expérience générale |
Évaluation :

would have stayed longer, but the price went up and I found a cheaper unit/ Thanks

Traci H. | Premières impressions |
Évaluation :

They were very helpful, we're new to the Orlando area. The employees helped me out as much as possible (my mom is deaf). I really appreciated it

Christian G. | Premières impressions |
Évaluation :

Employee was friendly and helpful. Unit was convenient and building was clean. Appreciated free carts and first month of storage free due to hurricane. Thank you!

Hector A. | Expérience générale |
Évaluation :

Go jobs

Rebecca I. | Premières impressions |
Évaluation :

clean, secure facility and great staff. Very friendly and helpful. Theonly other comment is they seem to have a lot of trouble with the computer payment system.

Raquel C. | Premières impressions |
Évaluation :

Great service, great facility!

Joshua W. | Expérience générale |
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No problems whatsoever at the facility.

Claudette G. | Premières impressions |
Évaluation :

Fast check in and out

Mena A. | Expérience générale |
Évaluation :

I had a great experience with UHAUL.

John K. | Premières impressions |
Évaluation :

Excellent!😀

Natalee R. | Expérience générale |
Évaluation :

7

Mary Lynn M. | Premières impressions |
Évaluation :

As promised. Very helpful. The staff was very nice and knowledgeable !

DEBORAH B. | Expérience générale |
Évaluation :

..

Denise D. | Premières impressions |
Évaluation :

Quick, courteous & accommodating

TREY S. | Premières impressions |
Évaluation :

Great staff, clean location, very secure, very confident my stored items are well protected.

Donita J. | Expérience générale |
Évaluation :

I would definitely use this facility again if I needed to move or store something. The staff was courteous and helpful anytime I needed help.

Terry P. | Expérience générale |
Évaluation :

Fantastic storage facility with employees that are top notch. Thanks.

Felicita R. | Expérience générale |
Évaluation :

No thanks

Michael E. | Premières impressions |
Évaluation :

Fantastic experience. Wendel was extremely friendly and incredibly efficient during the entire process. I would reccomend this facility to anyone looking for a storage unit or moving truck rental.

LISA H. | Expérience générale |
Évaluation :

Great moving experience! Took advantage of the free one month storage promotion as there were several large items that would not fit in new apartment. Staff and facility couldn't have been better!

Robert H. | Premières impressions |
Évaluation :

Great service!

Phyllis F. | Expérience générale |
Évaluation :

We rented a space for over a year and the staff was always available to answer questions and professional. The storage room was clean and our belongings were kept in perfect condition.

RICHARD W. | Expérience générale |
Évaluation :

I just closed out a unit after 13 years. The only thing is that I think you should pro rate the cost for the month if moving out in the middle of the month.

Roy J. | Expérience générale |
Évaluation :

Staff friendly willing to help with anything made move much easier thanks

Yuliya K. | Expérience générale |
Évaluation :

I would recommend this facility anytime

KATRINA J. | Expérience générale |
Évaluation :

I just want to commend the owner and staff at this U-Haul location. I have received nothing but exceptional service. The building was kept so clean and was conveniently located.

BART M. | Expérience générale |
Évaluation :

Staff very professional

Freddie S. | Expérience générale |
Évaluation :

Everything was great, helped reduce the stressfulness of moving.

Yvette W. | Premières impressions |
Évaluation :

The process was fast and no waiting. The associate was very kind and knowledgeable.

Robert M. | Expérience générale |
Évaluation :

Very clean and served its purpose.

HELEN S. | Expérience générale |
Évaluation :

I liked the facility and the location, however the annual price hikes have become too much. As such, I moved to another climate controlled facility with a larger unit for a lower cost. Unfortunate.

Freddie S. | Réservation |
Évaluation :

Uhaul has yet again exceeded my expectations. Thanks for making everything an easy and stress free move!!

Sherry D. | Expérience générale |
Évaluation :

The best uhaul location I have dealt with in my 3 moves this year! Wendall and his staff were over accommodating and helpful! Go Skins!

Ryan C. | Expérience générale |
Évaluation :

Simple and convenient.

Toni E. | Expérience générale |
Évaluation :

Management is horrible

Kendall W. | Réservation |
Évaluation :

Everyone here is kind and helpful! Great service, great location! Thanks!

Sherry D. | Réservation |
Évaluation :

After a disasterous experience with another UHaul location, Andy (please excuse the error if incorrect) was a welcomed experience. They helped us seemlesy when we were desperate and so frustrated.

CAROL A. | Expérience générale |
Évaluation :

Close, convenient, courteous

jacquelyn h. | Expérience générale |
Évaluation :

Very helpful and friendly staff.

Robert C. | Expérience générale |
Évaluation :

Above Average service.

John C. | Expérience générale |
Évaluation :

We have used this facility off and on for several years. We have always had a very good experience.

MARTHA R. | Expérience générale |
Évaluation :

Clean facility, the employees very helpful , secure, and safe ....Thank you ....until next time

jacquelyn h. | Réservation |
Évaluation :

I was very impressed with the service. Samaya and the other young lady was very pleasant. When they got very busy helping me and other customer plus the phones were ringing they started very calm.

Sharania G. | Expérience générale |
Évaluation :

Forgot to take me out the system once I moved out the storage and tried to charge me for a full month when I been evacuated. Other than that I loved this place and the owner is very nice.

BART M. | Réservation |
Évaluation :

While I did cancel the reservation the process did give smoothly.. Thank you

Laura R. | Expérience générale |
Évaluation :

Amazing customer support! The whole team at Semoran is amazing and helpful, but one employee stands out. Thank you Annette for everything. You went above and beyond!

Joanne D. | Expérience générale |
Évaluation :

A little pricey but safe and nice staff

katlyn t. | Réservation |
Évaluation :

This location was great but had MANY issues with U-Haul that day.

Susan F. | Expérience générale |
Évaluation :

Nanette couldn't have been more pleasant to deal with. Easiest thing I've ever done.

Rachelle J. | Expérience générale |
Évaluation :

no additional comments

CANELIUS B. | Expérience générale |
Évaluation :

The lady with wearing glasses in the office is very unprofessional. She demanded I show her I.d. to fix an issue with my account.

rachel W. | Expérience générale |
Évaluation :

I wish you kept the climate controlled area a bit cooler.

Shane L. | Réservation |
Évaluation :

Mrs. Pease was very helpful and proffessional. Mr Best was one of the best examples of outstanding customer service I have seen in a long time. Thumbs up!

barbara r. | Expérience générale |
Évaluation :

We were so pleased with our experience once again. We used this facility 14 years ago when moving and were happy then and even happier this time. Wendell and his team are tops in our book. High Praise

EVELYN T. | Expérience générale |
Évaluation :

I would recommend this Uhual place to everyone they were very helpful at all times.

James M. | Expérience générale |
Évaluation :

Constant screw ups with our account. It got even worse when we added a second unit. Training is lacking, and communication is poor, GM was never notified so he looks at me sideways when I notify him

Dwayne D. | Expérience générale |
Évaluation :

Saved my life. I almost lost all my stuff out of my apartment. The crew was calm, helpful and convienent to my needs.

LUIS D. | Expérience générale |
Évaluation :

The entire staff there was very friendly and helpful, especially Lynn Pease, who was a great help! Thank you everyone!

FORTINO G. | Expérience générale |
Évaluation :

Great facility and staff!

Jasmine N. | Expérience générale |
Évaluation :

Terrible service

DEBRA E. | Expérience générale |
Évaluation :

WOULD NEVER recommend this facility to anyone, and even encouraged customers in the showroom to go elsewhere!!!! The manager Wendell is a cheat and creating some bad karma. Would love to see it hit!!

Sandra W. | Expérience générale |
Évaluation :

rentals are always clean and in good shape

Jason M. | Expérience générale |
Évaluation :

The staff I interacted with was terrible, made mistakes, and had attitude. Moving out was huge problem, and just receiving the email to do this survey was a disaster. sent me over 130 emails! wow.

Non reviews have been submitted for this location.

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