Delivered me the 15' truck with a 1/2 tank of gas and no blankets I paid for. The documentation said full tank of gas. And specified 12 blankets to be in truck. Very sloppy.NORRISWILLIAM H.
Customer Reviews for U-Haul Moving & Storage at Semoran Blvd
Pour nous contacter
Winter Park, FL 32792
(North of Aloma)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Merci!Stephanie W. | Premières impressions
There was no lockbox.Christine B.
Le client n'a pas laissé de commentaire.nikita l. | Premières impressions
You own a lot right next to the store-SET IT UP SO THE LOT IS ACTUALLY USED TO MAKE IT EASIER TO PICK UP A TRAILERTimothy E.
Le client n'a pas laissé de commentaire.IRMA S. | Expérience générale
Le client n'a pas laissé de commentaire.LUISANDRES C.
Keep up the great customer service. Javier is always right there to help me and Maurice is right there as well. Merci.DARREN A.
Le client n'a pas laissé de commentaire.DAVID P.
Le client n'a pas laissé de commentaire.Craig B. | Premières impressions
Le client n'a pas laissé de commentaire.Rebecca I. | Expérience générale
Javier was great, profession, and helpful.Robert S.
Le client n'a pas laissé de commentaire.JENNIFER R.
Le client n'a pas laissé de commentaire.Eric D.
Excellent service from staff especially John thank youELBA F. | Premières impressions
Le client n'a pas laissé de commentaire.Miguel S.
Le client n'a pas laissé de commentaire.HUGO T.
Le client n'a pas laissé de commentaire.Thien N.
My daughter left her keys in the van and they called immediately to let me know we had left them. Excellent service.ROBIN C.
Make sure u have the equipment that a person reserves. They did not have the Utility Dolly I requested for reservation. Returning the vehicle to a designated location was a nightmare!' The first few places I called, wouldn't take the truck. Then the one place that would take it he refused to interrupt his â€œpool gameâ€ to check in my truck so it made it appear that I had the truck for 3 whole days when I actually returned it the same day.CHRISTINA A.
The staff was friendly and very helpful.DAVID P.
It took a while to get some help. There was only 1 guy working the front when I went in. There was a lady in front of me and once I came in, at least 5 different customers came in after and had to wait a whileRagan C.
Le client n'a pas laissé de commentaire.Velma G. | Premières impressions
Le client n'a pas laissé de commentaire.Irene S.
Le client n'a pas laissé de commentaire.MARION H.
That was very nice good condition good service very hep I don't stay for long that was red carpet service I will always come get it in that's place very nice thanks you for your service guys thanks ðŸ™ much love â¤ï¸ love ðŸ’•ENOLD D.
Le client n'a pas laissé de commentaire.GARY D.
This place will accept your rental on the correct due date and then charge you late fees! The employee that disconnected the trailer from my car seemed helpful and reassuring that everything was taken care of and no further steps were required but when I checked my account the following day they changed me for a full extra day! Extremely disappointing, upsetting and unprofessional!!!!Nathaniel R.
This U-Haul location is in a great Location. They have fantastic Customer Service & Fast Pick up. I highly recommend this location. I've been this location several times and it's always is a great experience, very seamless.Emanuel B.
Le client n'a pas laissé de commentaire.Shantoine M.
Online estimate for rental, damage waiver and mileage was about 25 % lower than actual charge, even though mileage estimate was close to being accurate. Not the location's fault but online estimate tool needs work.Philip P.
August @ the front office was very knowledgeable, friendly, efficient and professional from beginning to end.Trisha S. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID P.
Le client n'a pas laissé de commentaire.Mitchell M.
Everyone was extremely helpful! This was my first time using a storage unit and I was pleasantly surprised fitting a 5 foot dresser, queen sized bed frame, queen sized mattress, and my closet of clothes in a 5x5! More space than expected! 10 out of 10 would recommend!HUGH M. | Premières impressions
The goddamn trailer fell off my truck due to negligence, and they don't want to give me a refund for almost killing me. Do not recommend this location I'm a long time uhaul customer aswell.ANDREW D.
Had to wait about 10 minutes to be served as there was only one employee who handled hitch installations. Other than that, very professional and all work was done on time.Allan G.
Le client n'a pas laissé de commentaire.JEFFREY L.
Le client n'a pas laissé de commentaire.DAVID D. | Expérience générale
Le client n'a pas laissé de commentaire.James G.
Le client n'a pas laissé de commentaire.Natale B.
Le client n'a pas laissé de commentaire.DAVID D.
Le client n'a pas laissé de commentaire.Luis A.
I am thrilled with the cleanliness and upkeep of the the indoor climate controlled storage area. I entrusted my possessions to the Uhaul storage on Semoran Blvd. in Orlando for a full year contained in a variety of storage systems (trunks, plastic bins, cardboard boxes, plastic bags, and suitcases). Upon move out, I did not find ONE bug or trace of pests while moving or unpacking. It was very impressive and I was gratefully pleased. Even upon doing the final sweep of the unit, there were zero traces of pests found. Amazing! Thank you for maintaining such clean and safe storage during my transition. I was able to transport and unload with confidence. The BEST storage location I have encountered to date over the span of multiple moves over the years.Roxanne B. | Expérience générale
Le client n'a pas laissé de commentaire.George G. | Premières impressions
Nothing I'm very satisfy with the associate that helped me out very prof and customer service oriented. Jose good job keep it up!!!! ThanksRUBEN M.
Le client n'a pas laissé de commentaire.Stephen S.
A lot of rentals on the lot making parking or access to storage space difficult. Other than that excellent service and staff helpful and courteous.JEFFREY L.
Le client n'a pas laissé de commentaire.LAURENT M.
Le client n'a pas laissé de commentaire.Nalice H.
Le client n'a pas laissé de commentaire.JOHN B.
I have been using storage at thus UHaul for four years. The facility is clean and secure. The staff is friendly and helpful. The only critical comment is that this facility gets very busy. There can be a long wait at times.PATRICIA W. | Premières impressions
Le client n'a pas laissé de commentaire.Jayson E.
Every experience I've had with this location since I first moved to Orlando in 2005 has been great. The staff are all friendly, helpful, and always go the extra mile in my experience.Shannon L. | Premières impressions
Le client n'a pas laissé de commentaire.CARISSA E.
Le client n'a pas laissé de commentaire.ARIEL B.
The guy who attended to me (I forgot his name) provided amazing customer service. He was very helpful and patient with all the customers.JOSHUA I.
Le client n'a pas laissé de commentaire.JOSE R.
Le client n'a pas laissé de commentaire.DORIVAL S.
Le client n'a pas laissé de commentaire.KATHY B.
Le client n'a pas laissé de commentaire.Jesse C.
Le client n'a pas laissé de commentaire.GIOVANNI R.
Le client n'a pas laissé de commentaire.KELSEY K.
Le client n'a pas laissé de commentaire.janet s. | Expérience générale
Le client n'a pas laissé de commentaire.JENNIFER F.
Le client n'a pas laissé de commentaire.Keri B.
Le client n'a pas laissé de commentaire.Joshua S.
Le client n'a pas laissé de commentaire.Stephen B.
Le client n'a pas laissé de commentaire.SCOTT C.
Great , efficient and courteous customer service.Michele S.
Customer service issue: Had a terrible time coordinating a drop off location was on hold 2 x for over an hour. Then call disconnected asked for help online which wasn't an option took a total of over 3 hours to be provided a drop off locationâ€¦ BIG hassle!CARA F.
Le client n'a pas laissé de commentaire.CHRISTOPHER Y.
This location is the best location I have used for many years even when there are closer locations for a cheaper rate. Too customer service!BRENNAN B.
Le client n'a pas laissé de commentaire.RANDELL A.
Been to this location several times and the service is always great. Knowledgeable and friendly staff every time. Keep it up!ALEJANDRO M.
Le client n'a pas laissé de commentaire.Nathan H.
This Location nothing especially customer service it was an impressive above average experience.Thomas L.
Le client n'a pas laissé de commentaire.MICHAEL J.
Drop off app did not work properlyKevin D.
Le client n'a pas laissé de commentaire.IGOR Z.
Le client n'a pas laissé de commentaire.Larry S.
My original reservation price was changed when the representative attempted to include additional miles that forced him to do a new reservation where I ended up paying 40 $More than I was expected to pay. Knowing that is new quoted price wasn't my original cost he did very little to figure out what was the issue. I would like to be credited the 40 $difference from my old reservation to the new reservation.DEBRIA C.
Horrible web application. Took us 20 minutes trying to upload pictures to drop off the equipment. Ended up having to use the website but that had glitches and bugs as well.Vanessa P.
Le client n'a pas laissé de commentaire.CHRISTOPHER S.
Le client n'a pas laissé de commentaire.ANDRES R.
Location Not too bad. Overall appointment making, not great. Uhaul changed my appointment, long waits on the phone while trying to figure out what was going on, had to drive to a new inconvenient pickup location changing all my schedules.Peter Z.
The unit door occasionally malfunctioneddee m. | Expérience générale
Le client n'a pas laissé de commentaire.Nikita S.
Maurice was excellent when I picked it up. Worked very hard to make sure I was set and comfortable to go. Above and beyond helpful. George (older gentlemen)not so much when I dropped it off. Very rude and offered no help. The young man who helped me actually check in the returned equipment was very pleasant. I can't remember his name though. Mention ages because I'm not sure I have George's name right. Rude man.PATRICIA F.
There is nothing to improve. Keep the service already in place.BERNARD C.
They always take care of me at this locationMICHAEL J.
Le client n'a pas laissé de commentaire.TOMEKA H.
Very good service need more pickup truckJames G.
Trailer I was supposed to get was infested with ants. I grabbed a different one, they never updated the trailer number in my contract. Drove across the country and dropped off at uhaul location. Then they never updated that I dropped it off because they thought I had a different trailer. Then was charged 250 $for late charges. Spent 6 hours on hold multiple times before I was finally able to talk to a manager and have them fix it. Spent 900 $on a trailer for all my stuff to be soaking wet and I have fleas all over all my stuff and everything is ruined. So the trailer they gave me ruined ALL OF MY STUFF. DO NOT RENT FROM UHAUL!!!!!!JOSHUA F.
Le client n'a pas laissé de commentaire.Richard T.
The only issue was the transmission seemed to need some work. Other than that a good experience and will return.kenyon L.
Le client n'a pas laissé de commentaire.ORLANDO O.
The first van had no working A/C so I got another one but didn't notice until I arrived at my house to move all my stuff that the front right tire had a puncture hole in it which made me too nervous to drive any farther. But after waiting on the phone for an hour and a half I decided to not wait any farther. They said they would send someone to fix it but couldn't let me know when so I finally gave up and drove slowly back to Uhaul the next morning to turn it back in. I never got my things moved!!!HARDY H.
One of the associates there that helped me that morning really helped me out. Felt like he gave me great tips on how to tow on the road since I was alone. I know I made it safely because of him. Didn't get his name but he felt very fatherly. Just wanted to say thank you!YAHAIRA D.
Le client n'a pas laissé de commentaire.Stacey W.
Owner was helpful and friendly.CASEY M. | Premières impressions
Le client n'a pas laissé de commentaire.GREGORY W.
Clean trucks better , better assistanceErica C.
Could not get your app to work when I returned truck. I entered mileage and gas, then took picture to verify, then app would not "continue". If I selected "check mark" or "x" it would have me enter info again. Just kept looping. So I gave up and put keys in night slot but office did complete billing in the morning.JAMESRONALD W.
Le client n'a pas laissé de commentaire.JARED H.
Give instructions where to leave trailers. I was told verbally by pick-up agent to leave in "return lane" however this was not possible becasue there was no way to get my truck out lane if trailer was dropped off. Moreover, trailer was at risk of rolling back into lot.AUGUST S.
The after-hours key retrieval is an excellent feature. HOWEVER, the website doesn't tell you much about how to operate the little key locker. Since it was fully exposed and it was raining about 2 inches an hour when I went to get the truck, I had a very hard time getting the key out. I was able to eventually get the key and the truck was otherwise great so... all's well that ends well.Robert J.
The pickup process could be improved by 1) not having the staff person at the counter also retrieving rental equipment and trailer hookups. 2) If the outgoing equipment was queued / staged next need equipment most likely would be in the queue for departure.KEITH F.
great serviceLuis M.
Le client n'a pas laissé de commentaire.Anthony D.
Le client n'a pas laissé de commentaire.Madelynn M.
Le client n'a pas laissé de commentaire.TAYLOR W.
Le client n'a pas laissé de commentaire.David B.
Was there at *;30 am First in line and told to pull into the dirt lot and they would bring the trailer as I had checked in and payed online. 45 min. later when there where 11 people in line I was told I had to go through the line even though I was told to wait at the car. it too 2 hours to get in and out and this was with already being checked in and payed on line.Kenneth M.
Great folks and very personable. Wouldn't change a thing.Edward R.
Le client n'a pas laissé de commentaire.Andrew B.
Le client n'a pas laissé de commentaire.Shaye N. | Premières impressions
Le client n'a pas laissé de commentaire.Clara F. | Expérience générale
Le client n'a pas laissé de commentaire.Evann L. | Premières impressions
Le client n'a pas laissé de commentaire.Timothy S. | Premières impressions
Le client n'a pas laissé de commentaire.KYLIE B. | Expérience générale
Le client n'a pas laissé de commentaire.CENTRAL FLORIDA S. | Expérience générale
Awesome customer service. Very helpful and informative staff.Janet C. | Premières impressions
Le client n'a pas laissé de commentaire.amber g. | Expérience générale
Le client n'a pas laissé de commentaire.Susan W. | Expérience générale
Le client n'a pas laissé de commentaire.TOMAS R. | Expérience générale
Le client n'a pas laissé de commentaire.Toni R. | Premières impressions
Le client n'a pas laissé de commentaire.Gernot B. | Premières impressions
The two employees working the cash register in the morning on Sunday June 20th were phenomenal. I wish I'd written down their names. Eager to please and knowledgeable. I look forward to the rest of my lease at U-Haul.Jeffrey K. | Online Move In
Le client n'a pas laissé de commentaire.Shelley L. | Expérience générale
I started the facility at 100 $per month and is it steadily increased as I was ready to leave it was getting up to 150 $a month I believe this is really a little excessiveFREDRICK W. | Expérience générale
The person who waited on me was great—courteous and friendly.Pattii W. | Premières impressions
The guy who came out to tell us about storage was polite and friendly. The directions on how to get to unit was confusing. I got lost and I'm a math and science teacher. Need to be more clear. Maybe you should highlight for customer and explain more in detailed. I felt rushed with the directions on how to navigate how to get to room. Suggestion #2- When you walk in initially there is a girl that does not check in or out. So she informs you someone will be with you. The wait for some one was to long. The first person that we see was Tiffany Bennett. She look super tired She didn't say hello, welcome. Her greeting was none existent. She was very unpleasant. I can understand her demeanor since she was outside in 100 degree weather. Anyway we deserve great customer service. The only reason she began to be nice is when she realizes we return van at wrong location and she didn't have to do any work. Either your employees are are over worked or they they hate their jobsSherraine G. | Online Move In
Le client n'a pas laissé de commentaire.KEVIN S. | Expérience générale
Le client n'a pas laissé de commentaire.Michal C. | Expérience générale
Too expensive and no alerts for due date , I almost loose my belongings.CHRISTINE R. | Expérience générale
Le client n'a pas laissé de commentaire.Mitchell J. | Premières impressions
Very clean facility.Daniel D. | Premières impressions
Great experience and we experienced no issues. The staff were very timely in closing our unit out and we appreciate the excellent service level.john b. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph L. | Premières impressions
Le client n'a pas laissé de commentaire.Maritza H. | Premières impressions
Le client n'a pas laissé de commentaire.Michal C. | Expérience générale
Le client n'a pas laissé de commentaire.Jeannette C. | Premières impressions
Very friendly and helpful staff. Great experience moving my stuff in the storage.Cynthia C. | Premières impressions
Le client n'a pas laissé de commentaire.DAVID F. | Expérience générale
Le client n'a pas laissé de commentaire.RUBY T. | Premières impressions
Very good experience all around.Dale M. | Premières impressions
You guys were very accommodating thanks I shall be utilizing your services in the ne’er futureRONALD H. | Premières impressions
Le client n'a pas laissé de commentaire.Mike A. | Expérience générale
Le client n'a pas laissé de commentaire.darren f. | Expérience générale
Le client n'a pas laissé de commentaire.Tiffany B. | Premières impressions
H̶e̶ w̶a̶s̶ v̶e̶r̶y̶ h̶e̶l̶p̶f̶u̶l̶. E̶x̶c̶e̶l̶l̶e̶n̶t̶ j̶o̶b̶.CHRISTINE R. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL K. | Premières impressions
Excellent staff!tiiyaisha t. | Premières impressions
Le client n'a pas laissé de commentaire.Albert S. | Premières impressions
Más empleados para servicio al clienteEvelyn C. | Expérience générale
The extra space I needed was safe, secure, and conditioned so that my stored items were well preserved. Thought I would only need it for a few months but the convenience had me use it longer. Great place to hide Christmas and Birthday presents!TREY S. | Expérience générale
Le client n'a pas laissé de commentaire.Evelyn C. | Premières impressions
Staff was very friendly and efficient and helpfulLouisa M. | Expérience générale
Jorge was very helpful.paul w. | Premières impressions
Le client n'a pas laissé de commentaire.Audryanna o. | Expérience générale
Le client n'a pas laissé de commentaire.Juan B. | Expérience générale
Le client n'a pas laissé de commentaire.David S. | Expérience générale
Le client n'a pas laissé de commentaire.robert l. | Expérience générale
Wendall and his team is outstanding! Thanks David C.Z David C. | Expérience générale
Le client n'a pas laissé de commentaire.swap shop t. | Expérience générale
Le client n'a pas laissé de commentaire.EDWARD R. | Expérience générale
Le client n'a pas laissé de commentaire.Clara F. | Premières impressions
Experience was fine--until on 8/18/2020 my credit card was charged 212,60 $ (an additional month's storage) two days AFTER the unit was emptied, cleaned out, and a face-to-face return to inventory completed at the front office. Today is 8/24/2020 and yet, after a second face-to-face office visit, I'm still waiting for a full credit/charge back to my card--a process that takes less than 5 minutes. A billing error is understandable, but failure to provide a prompt refund is intolerable. Forcing me to become an unwilling money lender turned what would have been a 5* rating into 2*.Jeffrey C. | Expérience générale
Not often do I rate a business at this level. Wendell Pickett and staff are an asset to Uhaul. We have been a storage (4 units) and truck renter (will continue) for 4 years! You could have a better team. As a business owner I would use their facility as a training ground for potential managers. 6 Stars!DAN J. | Expérience générale
Great service but mos importantly great people. I recommend them and I will continue using them every time I can.Emmanuel R. | Expérience générale
Dion was extremely helpful and went the extra mile To make sure I had everything I needed. All of the workers were very pleasant and very helpful What a great experience!!!!! BethBeth B. | Premières impressions
Le client n'a pas laissé de commentaire.Heidi P. | Premières impressions
Le client n'a pas laissé de commentaire.edward l. | Premières impressions
Great experience! Storage facilities sure have come a long way since I last used one. Very clean and well lit.Debbie B. | Premières impressions
Every employee there that i spoke with was courteous and very helpful, both on the phone and in person!!MAxine S. | Premières impressions
clean, secure facility and great staff. Very friendly and helpful. Theonly other comment is they seem to have a lot of trouble with the computer payment system.Rebecca I. | Premières impressions
Great service, great facility!Raquel C. | Premières impressions
As promised. Very helpful. The staff was very nice and knowledgeable !Mary Lynn M. | Premières impressions
Quick, courteous & accommodatingDenise D. | Premières impressions
Great staff, clean location, very secure, very confident my stored items are well protected.TREY S. | Premières impressions
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