Customer Reviews for U-Haul Moving & Storage at Semoran Blvd

6986 évaluations

2055 State Rd 436   Winter Park, FL 32792
(North of Aloma)

(407) 678-4467

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(407) 678-4467

2055 State Rd 436
Winter Park, FL 32792
(North of Aloma)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Landon K. 
Évaluation :
5

Quick, easy!!

JEFRY W. 
Évaluation :
1

Head to wait almost an hour to get service even though I had called in to set up the pickup poor attitudes at the desk

Tommy V. 
Évaluation :
5

Amazed at how streamlined you've made pick up & return. Quick, smooth, even pleasant. WELL DONE! The people here are great.

EDWARD R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTOR M. 
Évaluation :
5

We had a tire issue ...the tire pressure low...had roadside assistance and it was determined to be a bad sensor...delayed us over 2 hrs...

Dianne T. 
Évaluation :
5

Check out and return were quick and efficient. Check out, in particular, was impressive. I went in without a reservation. U-Haul agent August Ewing swiftly managed confirming inventory of my requested equipment, writing up the contract, hooking up the trailer and getting me on my way. In and out in about 10 minutes with other customers in the store as well. Merci.

WAYNE B. 
Évaluation :
5

I was completely happy with my experience!

MARY W. 
Évaluation :
5

I reserved a van at the 17-92 location in Winter Park weeks ago. They did not have a van for me & didn't call me to let me know . The Mgr at 436 location called about 90 minutes before I was going to bike to 17-92 to get the van. I had no way to get the van on 436. That was lousy service at 17-92 in Winter Park!! The Mgr came & got me for 436.

Susan S. 
Évaluation :
5

Good job guys very impressed

NELSON R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH B. 
Évaluation :
3

I disagree with the gasoline charge that was made to me since when I received the truck the needle did not mark 1/2 tank and when I delivered it I left it in 1/2 tank and the employee who received it billed me 6,38 $ because he said that the needle wasn't in the middle of the tank ... I have the photo of the day I picked up the truck. I showed the photo to the employee and he told me that he was going to honor the gasoline and he did not.

Tomas R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESMARY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANNON C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph L.  |  Premières impressions 
Évaluation :
4

If you are going to charge for a full day let us have the truck for a full day it makes no sense to get charge for a full day when I picked it up At 1pm but I have to return it at 9am

KIAMIAH S. 
Évaluation :
4

S.O.

Joshua K. 
Évaluation :
4

Ensure the computer programs work so they can check out customers.

Robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maritza H.  |  Premières impressions 
Évaluation :
3

The gentle who helped me was wonderful, very nice and quick at helping me. Same thing for when I returned the trailer, what I am NOT happy about is the 40 minutes I had to wait to even be helped. You need to hire more people!! This isn't fair to the employees who are hustling around and getting verbal abused but people!!! There was someone just sitting in the office and the line just kept growing. The two employees there were doing the absolute best they could and very nice even when someone was being RUDE to them. A third person to run the counter would have been nice. This is not a fast check in and run kind of place. I will give this location one more shot but if management does not help these poor employees out I will be forced to go someone where it is recognized that time is important. AGAIN the employees were amazing!!!

Ferris M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN K. 
Évaluation :
5

The service was excellent and the process was super easy. Would highly recommend this location. Best uhaul experience I've ever had

Diamond S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARLOS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAELSTANLEY M. 
Évaluation :
4

Extremely efficient

JAMES N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cynthia S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORI G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anastasiia D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY WADE L. 
Évaluation :
3

Truck was fine and the employees helpful, but the wait was very long to pick it up. Waited at least 30 minutes to get to the counter.

FRED C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Collin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michal C.  |  Expérience générale 
Évaluation :
5

This is a great place. Great staff.

Matthew G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD J. 
Évaluation :
4

Guys and girls working there were great.

Charls B. 
Évaluation :
4

Clean, pleasant staff. Quick and easy accessibility

CAROLYN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES M. 
Évaluation :
5

This people very good and help me a lot they are very good actitud.

SONIA G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BLISS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raouf K. 
Évaluation :
5

Very Customer service oriented Will rent again

JAMES N. 
Évaluation :
4

The only issue I have is when I return the systems were down and I was told to leave the truck and it took two days for me to find out how much I was being charged.

Phyllis F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeannette C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan H. 
Évaluation :
5

Very friendly and helpful staff. Great experience moving my stuff in the storage.

Cynthia C.  |  Premières impressions 
Évaluation :
3

Not keep us waiting for ten minutes in a vacant showroom.

ROBERT V. 
Évaluation :
5

I probably wouldn't do the mobile pickup option again. It was frustrating to have to take a picture of myself and when it wasn't good enough I had to retake it. Additionally, I had to provide the information of someone who was not going to be a driver and when I was texted to let me know that I would be receiving a call from one of your representatives (about the photo retake), they texted the other person even though I answered the phone when they called.

Patrick S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD G. 
Évaluation :
3

Rep advised my order final was 28,47 I was actually charged 49 more than I was advised.

ANGEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK B. 
Évaluation :
5

Staff was great

DENISE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARRIE W. 
Évaluation :
5

Everything is fine

ALBERTO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AHMED A. 
Évaluation :
4

Understaffed. One staff member should have just handled simple returns.

PATRICK H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

QUANTERIA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vijay S. 
Évaluation :
4

Staff couldn't be located for a long time. No one in store

ERIC H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Traci I. 
Évaluation :
1

I was supposed to have free storage for one month. I get there and younger guy gave us a storage unit. My kids and I can be se n on camera putting things in storage. When I went back to unload the unit all of a sudden the pin is deactivated and the guy claimed he couldn't find my reservation. Called customer service and submitted a ticket.

Kisahy P. 
Évaluation :
5

Tiffany the manager and Brendan went above and beyond to help me have an outstanding rental experience. They both were excellent in their customer service!

PADRAIC G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Andrew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAGALIE G. 
Évaluation :
2

Returned the truck ahead of time but was called and left a smart ass message that we needed to return the truck. Apparently noone completed the check in. Pre paid milage but we DID NOT use the whole 60 miles but still charged for 60 miles.

James G. 
Évaluation :
2

I specifically asked for a newer and well maintained vehicle because I was traveling 1500 miles round trip. What I got was a beater truck with a 124000 miles on it. I had to put oil in it for which they declined to reimburse me. I won't be renting from this location again or U Haul in general if I can at all help it. Can't get anyone on the phone and it takes an entire day to get an email answered. REALLY POOR SERVICE all around.

David C. 
Évaluation :
3

Sarcasm is not becoming of someone when you put gas in the truck and it literally was less then a pinch on the mark and the associate tells you I mean u could pay 4dollars a gallon or fill it up more your choice. It was condensending and sarcastic.

ANGEL M. 
Évaluation :
5

Competent staff with a sense of humor.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EZEQUIEL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORGE M. 
Évaluation :
5

Great friendly staff! On top of things very helpful!

THOMAS S. 
Évaluation :
3

Vehicle was left with no gas. Low fuel light was on when entered. Staff did not acknowledge and tried to charge me when I returned the vehicle. I returned it with more fuel...

SERGIO A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOMER B. 
Évaluation :
2

When I arrived to pick up my truck, at checkout seemed like that had zero information about me. I ordered the truck online but had to repeat all the information again, my address, the drop off U-Hauls address. They didn't seem to know I ordered a tow dolly, and then tried to charge me again for it. What's the point of ordering online with all the info if you have to redo everything at the store? We were told we would be getting a newer truck with around 50k miles because we were going on a one way trip out of state. When we arrived the day of our move, we were given an old truck with 160k+ miles, which leaked gas at our loading site but was unable to show when we took the truck back to U-Haul. Because the truck was older, there were no USB ports or anything inside which made it difficult on a one way trip of 7hrs using a phone GPS. We also ordered a tow dolly for one of our cars, which was ridiculously difficult to load. Aside from paying 59 $for the dolly, they will charge you an extra 20 $to load it. And by load it I mean YOU drive it and they direct you standing in front of it. You literally can't do this yourself so why isn't that fee included in the cost of the dolly? Rip off. The ramp isn't accurate so 2x4's needed to be used to lift the car up, and then at the end to bring my car up high enough not to take my front bumper off. My car is standard and does not sit low. I don't understand why U-Haul hasn't come up with a better method to load these cars.

STEPHANIE A. 
Évaluation :
5

Just explain about the vechicle safety awareness, Detail check up after each service even it is a busy hours . Convenient drop off locations , availability needed in furniture outlets or near to ware house stores .

PRAVEIN S. 
Évaluation :
5

Easy to use U Haul equip. And, staff helpful and friendly. No problems or hang ups. Will use them again.

HAROLD A. 
Évaluation :
1

I rented a truck for 4 hours and returned it I got a bill for 157 $indicating that the ticket was never closed out they just said Hey it should be corrected within 3 to 5 business days. Horrible management

Brian B. 
Évaluation :
5

Cumpli con mi cometido ,todo salio bien .Gracias . Clodair Cardozo Carreira

CLODAIR C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARSHE W. 
Évaluation :
5

No a thing. The young men were very good , curious and helpful.

WILLIAM H. 
Évaluation :
4

Give customers a stable rate.

GLARILIZ C. 
Évaluation :
3

Had appt. on Monday(made appt. for month ahead because they needed to order hitch for VW car) showed up to find the hitch didn't come in. Lady was unconcerned. Told me they ONLY call if it comes in. Had to wait another 4 days, no problem waiting when I know. Rented a sm. truck (because of height) while I was getting a hitch on my new car to drive around area, got a van that was to high for me with Bach problems but they had no other 7am. truck for me ( yes I made reservations for it when I ordered the hitch). They told me 1-3 hrs it took 7 1/2 hrs and I missed appts waiting on install. All I needed for any of these issues was a call to let me know what was going on I would have been fine. Oh and my wired to hook up hitch,,, I have to lift my tailgate and hang out of my trunk door not under the with the hitch. Looks bad and wire will wear. They told me no problem it has a life time replacement just go to any U-haul for any fix or wear on wire. Unprofessional for sure and not what I paid for.

Catrine D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOMEKA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VINCENT L. 
Évaluation :
5

Pave or gravel the area where the trailers are parked.

WILLIAM N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHANNA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlene C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRIPP D. 
Évaluation :
5

Very good customer service and the guys were fast.

TROY D. 
Évaluation :
1

Está vez mi experiencia fue mala por qué me entregaron la.pickut sucia con mal olor a cigarrillo toda chorreada de líquido osea muy malas condiciones

Mairin M. 
Évaluation :
3

Overall, it was great. The only problem that I had was when I was leaving, and one staff parked the truck right in front of the exit and did not care about people trying to leave the location with their cars. I was waiting for almost 15 minutes, and she did not manage it. I had to wait for the other staff to move the truck parked beside this one and leave. For me, it was disrespectful to the other customers!

GIULIANA A. 
Évaluation :
1

My order was not processed properly and had to call back again to make it right and was charged again for extending when I requested the truck for 24 hours and next day return

Jelani C. 
Évaluation :
4

Transmission was rough on this unit. Folks were courteous, mileage cost was very high............but good experience overall.

SCOTT V. 
Évaluation :
3

Have signs telling customers where to park and which building is for the truck rentals. When I first arrived I drove into the parking lot and saw parking spaces to the left so I parked. After getting out of the car and walking towards the 1st building an employee was yelling at me from 30 feet away. I couldn't hear him due to the distance and his broken English so I walked closer towards him. I asked him what he said and he told me that I needed to move my car towards the other side of the parking lot. I told him I have no problem doing that but there are trucks blocking the driveway path so how am I supposed to get through? He said he will move and I waited several minutes for him to move two trucks that were in my way. I also told him he should've given me instructions or directions before I park my vehicle since I was running late on time. Next thing I move the vehicle and Parkette where he pointed in the general direction. When I got out of my vehicle I walked towards the closest building which was towards the back and an individual asked me if I had a card to get in the building I told him no but I am looking to get into the rentals the individual who is not an employee of U-Haul told me that I have to go to the other side of the parking lot where the second building is. So this experience was incredibly frustrating due to the miscommunication and missed direction and lack of signs.

VICTOR R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT R. 
Évaluation :
5

Just a note. When they brought the first truck around for me to use I brought to their attention the front tires were completely bald and front end had issues as both tires were bowed out. So I refused that truck. Not sure how they could have kept that truck in service as bad as it was. But the second one was great and worked perfectly. Customer service at the Winterpark location was awesome. They took care of getting me another truck immediately.

RONALD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramon C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRADLEY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES D. 
Évaluation :
5

👍👍

Luis R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID F.  |  Expérience générale 
Évaluation :
1

This location is very unprofessional and do not appreciate customers. My experience with third particular location was a nightmare. Manager is very rude and should not be working with customers face to face. I will be giving my escrow experience from this location very bad reviews QBs I tent from uhaul often because I pick up and donate all items donated to me. This location needs corporate attention !!

KATHY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUBY T.  |  Premières impressions 
Évaluation :
1

The truck they gave me you had to wiggle it with the key for a while everytime to start it. I called twice and even spoke to the manager and she didn't care. The guy who rented me the truck took of my car 100 he said it was pending and he said it would be given to me the same day when I came back. The same manager that didn't do anything for me instead of saying she was going to talk to her employee wanted to argue.

VALERIA S. 
Évaluation :
5

Very good experience all around.

Dale M.  |  Premières impressions 
Évaluation :
5

You guys were very accommodating thanks I shall be utilizing your services in the ne’er future

RONALD H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike A.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

darren f.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany B.  |  Premières impressions 
Évaluation :
5

H̶e̶ w̶a̶s̶ v̶e̶r̶y̶ h̶e̶l̶p̶f̶u̶l̶. E̶x̶c̶e̶l̶l̶e̶n̶t̶ j̶o̶b̶.

CHRISTINE R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL K.  |  Premières impressions 
Évaluation :
5

Excellent staff!

tiiyaisha t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Albert S.  |  Premières impressions 
Évaluation :
5

Más empleados para servicio al cliente

Evelyn C.  |  Expérience générale 
Évaluation :
5

The extra space I needed was safe, secure, and conditioned so that my stored items were well preserved. Thought I would only need it for a few months but the convenience had me use it longer. Great place to hide Christmas and Birthday presents!

TREY S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evelyn C.  |  Premières impressions 
Évaluation :
5

Staff was very friendly and efficient and helpful

Louisa M.  |  Expérience générale 
Évaluation :
4

Jorge was very helpful.

paul w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audryanna o.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert l.  |  Expérience générale 
Évaluation :
5

Wendall and his team is outstanding! Thanks David C.

Z David C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

swap shop t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clara F.  |  Premières impressions 
Évaluation :
2

Experience was fine--until on 8/18/2020 my credit card was charged 212,60 $ (an additional month's storage) two days AFTER the unit was emptied, cleaned out, and a face-to-face return to inventory completed at the front office. Today is 8/24/2020 and yet, after a second face-to-face office visit, I'm still waiting for a full credit/charge back to my card--a process that takes less than 5 minutes. A billing error is understandable, but failure to provide a prompt refund is intolerable. Forcing me to become an unwilling money lender turned what would have been a 5* rating into 2*.

Jeffrey C.  |  Expérience générale 
Évaluation :
5

Not often do I rate a business at this level. Wendell Pickett and staff are an asset to Uhaul. We have been a storage (4 units) and truck renter (will continue) for 4 years! You could have a better team. As a business owner I would use their facility as a training ground for potential managers. 6 Stars!

DAN J.  |  Expérience générale 
Évaluation :
5

Great service but mos importantly great people. I recommend them and I will continue using them every time I can.

Emmanuel R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha W.  |  Expérience générale 
Évaluation :
5

Wendell was consistent with all employees, his standards were high! His crew followed suit and was the best group of people I have ever worked with as a customer. The entire group valued the customer. A personal a professional thanks for these guys in this location! Steve and Mary

Steven S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chanell J.  |  Expérience générale 
Évaluation :
5

Great service

Carlos S.  |  Expérience générale 
Évaluation :
5

Wendyl and staff are great genuine peope very patient

Christopher T.  |  Expérience générale 
Évaluation :
5

This U Haul facility is excellent in every way. I just moved my belongings out after 8 years with not one bug and no dust! The floor outside and inside my unit was spotless! All employees over my 8 years there were very friendly and knowledgeable. I would highly recommend this location to anyone.

BRIAN H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura P.  |  Expérience générale 
Évaluation :
5

Dion was extremely helpful and went the extra mile To make sure I had everything I needed. All of the workers were very pleasant and very helpful What a great experience!!!!! Beth

Beth B.  |  Premières impressions 
Évaluation :
5

Very Friendly and Knowledgeable staff.

Dominique S.  |  Expérience générale 
Évaluation :
4

THe card yeilded an access denied I call no answer I emailed- no response after 16 hours since phone call.. Possibly access was cut short earlier than listed on document. Arrived at 9:30 after spending exhausting day and night tryignt o relocate form another unit..that give free 24hr access- #sucks but people and owner were respectful friendly and accommodating shame this happened still no where near the worst I've seen

Christopher T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATHY B.  |  Expérience générale 
Évaluation :
1

I checked out on my "rental due date" and the facility is trying to charge me for the month ahead

Doug G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heidi P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edward l.  |  Premières impressions 
Évaluation :
5

I have been a Uhaul customer for a very long time and I can tell you everyone at this location is awesome! They are professional and helpful. Moving is already a task so having people who are understanding and helpful makes that part of the process a little less stressful. I definitely recommend this location to others.

Kehana W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricky D.  |  Expérience générale 
Évaluation :
5

Great customer service always friendly everytime I needed to call they were very helpful

carla m.  |  Expérience générale 
Évaluation :
5

Would recommend this facility highly.

KATHLEEN H.  |  Expérience générale 
Évaluation :
5

The unit leaked When it rained, despite being a “climate controlled” unit To be fair, I reported it twice to management— and they asked me to take pictures of the rain, but I Had no time to do so

Jeanne C.  |  Expérience générale 
Évaluation :
5

Outstanding service! Thank you

Coleen W.  |  Expérience générale 
Évaluation :
5

Friendliest and most helpful staff! From the managers (Wendall and John) to all of the people at the desk I have dealt with to date, these people are a pleasure to work with!

Jeanne C.  |  Expérience générale 
Évaluation :
5

Great experience! Storage facilities sure have come a long way since I last used one. Very clean and well lit.

Debbie B.  |  Premières impressions 
Évaluation :
5

Every employee there that i spoke with was courteous and very helpful, both on the phone and in person!!

MAxine S.  |  Premières impressions 
Évaluation :
3

I paid for the month of december and moved out in the middle of the month. Why do I not get any money back . Is that normal business practice to keep the money?

CHERYL D.  |  Expérience générale 
Évaluation :
5

Needs no impovement,

Saven W.  |  Expérience générale 
Évaluation :
5

Great place to do business with

Luisa S.  |  Expérience générale 
Évaluation :
5

Nice staff. They let me check out of my until the last day 30 minutes prior to opening. This was very helpful with my schedule. Thanks

Andrew H.  |  Expérience générale 
Évaluation :
5

Wendell and his team were great. Facilities very well kept.

Carissa B.  |  Expérience générale 
Évaluation :
5

This is the fourth time I have used services from this UHaul the staff is friendly and helpful. The staff is committed to getting customers in and out in a timely manner. I highly recommend this facil

Pattii W.  |  Expérience générale 
Évaluation :
5

Wendell the manager ran a wonderful well organized clean facility along with good customer service. Thank you Wendell.

Pat P.  |  Expérience générale 
Évaluation :
4

The storage facility was very secure. Staff is very friendly and helpful. The hours for access were great. My only issue was the cost went up quite often. Not a place for long time storage. E

Jeri Lynn H.  |  Expérience générale 
Évaluation :
5

Your counter service was spot on in customer satisfaction.

Kendall R.  |  Premières impressions 
Évaluation :
5

Thank you for your kindness. In every way, your facility was #1!

kathleen b.  |  Expérience générale 
Évaluation :
5

Very pleased with the facility. Met my needs for a safe clean place to store things as we cleaned out a house. Also appreciated that we could get the supplies with needed at the same time.

Gretchen S.  |  Expérience générale 
Évaluation :
5

Always feel home👍

Magalia P.  |  Premières impressions 
Évaluation :
5

Excellent service!

Carissa B.  |  Premières impressions 
Évaluation :
5

The nicest storage facility I've ever encountered.

Christopher H.  |  Expérience générale 
Évaluation :
4

would have stayed longer, but the price went up and I found a cheaper unit/ Thanks

MICHAEL C.  |  Expérience générale 
Évaluation :
5

They were very helpful, we're new to the Orlando area. The employees helped me out as much as possible (my mom is deaf). I really appreciated it

Traci H.  |  Premières impressions 
Évaluation :
5

Employee was friendly and helpful. Unit was convenient and building was clean. Appreciated free carts and first month of storage free due to hurricane. Merci.

Christian G.  |  Premières impressions 
Évaluation :
5

Go jobs

Hector A.  |  Expérience générale 
Évaluation :
5

clean, secure facility and great staff. Very friendly and helpful. Theonly other comment is they seem to have a lot of trouble with the computer payment system.

Rebecca I.  |  Premières impressions 
Évaluation :
5

Great service, great facility!

Raquel C.  |  Premières impressions 
Évaluation :
5

No problems whatsoever at the facility.

Joshua W.  |  Expérience générale 
Évaluation :
5

Fast check in and out

Claudette G.  |  Premières impressions 
Évaluation :
5

I had a great experience with UHAUL.

Mena A.  |  Expérience générale 
Évaluation :
5

Excellent!😀

John K.  |  Premières impressions 
Évaluation :
4

7

Natalee R.  |  Expérience générale 
Évaluation :
5

As promised. Very helpful. The staff was very nice and knowledgeable !

Mary Lynn M.  |  Premières impressions 
Évaluation :
5

..

DEBORAH B.  |  Expérience générale 
Évaluation :
5

Quick, courteous & accommodating

Denise D.  |  Premières impressions 
Évaluation :
5

Great staff, clean location, very secure, very confident my stored items are well protected.

TREY S.  |  Premières impressions 
Évaluation :
5

I would definitely use this facility again if I needed to move or store something. The staff was courteous and helpful anytime I needed help.

Donita J.  |  Expérience générale 
Évaluation :
5

Fantastic storage facility with employees that are top notch. Merci.

Terry P.  |  Expérience générale 
Évaluation :
1

No thanks

Felicita R.  |  Expérience générale 
Évaluation :
5

Fantastic experience. Wendel was extremely friendly and incredibly efficient during the entire process. I would reccomend this facility to anyone looking for a storage unit or moving truck rental.

Michael E.  |  Premières impressions 
Évaluation :
5

Great moving experience! Took advantage of the free one month storage promotion as there were several large items that would not fit in new apartment. Staff and facility couldn't have been better!

LISA H.  |  Expérience générale 
Évaluation :
5

Great service!

Robert H.  |  Premières impressions 
Évaluation :
5

We rented a space for over a year and the staff was always available to answer questions and professional. The storage room was clean and our belongings were kept in perfect condition.

Phyllis F.  |  Expérience générale 
Évaluation :
5

I just closed out a unit after 13 years. The only thing is that I think you should pro rate the cost for the month if moving out in the middle of the month.

RICHARD W.  |  Expérience générale 
Évaluation :
5

Staff friendly willing to help with anything made move much easier thanks

Roy J.  |  Expérience générale 
Évaluation :
5

I would recommend this facility anytime

Yuliya K.  |  Expérience générale 
Évaluation :
5

I just want to commend the owner and staff at this U-Haul location. I have received nothing but exceptional service. The building was kept so clean and was conveniently located.

KATRINA J.  |  Expérience générale 
Évaluation :
5

Staff very professional

BART M.  |  Expérience générale 
Évaluation :
5

Everything was great, helped reduce the stressfulness of moving.

Freddie S.  |  Expérience générale 
Évaluation :
5

The process was fast and no waiting. The associate was very kind and knowledgeable.

Yvette W.  |  Premières impressions 
Évaluation :
5

Very clean and served its purpose.

Robert M.  |  Expérience générale 
Évaluation :
4

I liked the facility and the location, however the annual price hikes have become too much. As such, I moved to another climate controlled facility with a larger unit for a lower cost. Unfortunate.

HELEN S.  |  Expérience générale 
Évaluation :
5

Uhaul has yet again exceeded my expectations. Thanks for making everything an easy and stress free move!!

Freddie S.  |  Réservation 
Évaluation :
5

The best uhaul location I have dealt with in my 3 moves this year! Wendall and his staff were over accommodating and helpful! Go Skins!

Sherry D.  |  Expérience générale 
Évaluation :
5

Simple and convenient.

Ryan C.  |  Expérience générale 
Évaluation :
1

Management is horrible

Toni E.  |  Expérience générale 
Évaluation :
5

Everyone here is kind and helpful! Great service, great location! Merci!

Kendall W.  |  Réservation 
Évaluation :
5

After a disasterous experience with another UHaul location, Andy (please excuse the error if incorrect) was a welcomed experience. They helped us seemlesy when we were desperate and so frustrated.

Sherry D.  |  Réservation 
Évaluation :
5

Close, convenient, courteous

CAROL A.  |  Expérience générale 
Évaluation :
5

Very helpful and friendly staff.

jacquelyn h.  |  Expérience générale 
Évaluation :
4

Above Average service.

Robert C.  |  Expérience générale 
Évaluation :
5

We have used this facility off and on for several years. We have always had a very good experience.

John C.  |  Expérience générale 
Évaluation :
5

Clean facility, the employees very helpful , secure, and safe ....Thank you ....until next time

MARTHA R.  |  Expérience générale 
Évaluation :
5

I was very impressed with the service. Samaya and the other young lady was very pleasant. When they got very busy helping me and other customer plus the phones were ringing they started very calm.

jacquelyn h.  |  Réservation 
Évaluation :
4

Forgot to take me out the system once I moved out the storage and tried to charge me for a full month when I been evacuated. Other than that I loved this place and the owner is very nice.

Sharania G.  |  Expérience générale 
Évaluation :
5

While I did cancel the reservation the process did give smoothly.. Thank you

BART M.  |  Réservation 
Évaluation :
5

Amazing customer support! The whole team at Semoran is amazing and helpful, but one employee stands out. Thank you Annette for everything. You went above and beyond!

Laura R.  |  Expérience générale 
Évaluation :
4

A little pricey but safe and nice staff

Joanne D.  |  Expérience générale 
Évaluation :
4

This location was great but had MANY issues with U-Haul that day.

katlyn t.  |  Réservation 
Évaluation :
5

Nanette couldn't have been more pleasant to deal with. Easiest thing I've ever done.

Susan F.  |  Expérience générale 
Évaluation :
5

no additional comments

Rachelle J.  |  Expérience générale 
Évaluation :
3

The lady with wearing glasses in the office is very unprofessional. She demanded I show her I.d. to fix an issue with my account.

CANELIUS B.  |  Expérience générale 
Évaluation :
5

I wish you kept the climate controlled area a bit cooler.

rachel W.  |  Expérience générale 
Évaluation :
5

Mrs. Pease was very helpful and proffessional. Mr Best was one of the best examples of outstanding customer service I have seen in a long time. Thumbs up!

Shane L.  |  Réservation 
Évaluation :
5

We were so pleased with our experience once again. We used this facility 14 years ago when moving and were happy then and even happier this time. Wendell and his team are tops in our book. High Praise

barbara r.  |  Expérience générale 
Évaluation :
5

I would recommend this Uhual place to everyone they were very helpful at all times.

EVELYN T.  |  Expérience générale 
Évaluation :
2

Constant screw ups with our account. It got even worse when we added a second unit. Training is lacking, and communication is poor, GM was never notified so he looks at me sideways when I notify him

James M.  |  Expérience générale 
Évaluation :
5

Saved my life. I almost lost all my stuff out of my apartment. The crew was calm, helpful and convienent to my needs.

Dwayne D.  |  Expérience générale 
Évaluation :
5

The entire staff there was very friendly and helpful, especially Lynn Pease, who was a great help! Thank you everyone!

LUIS D.  |  Expérience générale 
Évaluation :
5

Great facility and staff!

FORTINO G.  |  Expérience générale 
Évaluation :
1

Terrible service

Jasmine N.  |  Expérience générale 
Évaluation :
2

WOULD NEVER recommend this facility to anyone, and even encouraged customers in the showroom to go elsewhere!!!! The manager Wendell is a cheat and creating some bad karma. Would love to see it hit!!

DEBRA E.  |  Expérience générale 
Évaluation :
5

rentals are always clean and in good shape

Sandra W.  |  Expérience générale 
Évaluation :
2

The staff I interacted with was terrible, made mistakes, and had attitude. Moving out was huge problem, and just receiving the email to do this survey was a disaster. sent me over 130 emails! wow.

Jason M.  |  Expérience générale 
Non reviews have been submitted for this location.

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