Évaluations des clients U-Haul Moving & Storage at Shorter Ave

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Shorter Ave

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Jennmarie P. le

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Woman that rented us the trailer was very pleasant and knowledgeable ! Would highly recommend this location .

Samuel M. le

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Give the customer was was previously paid for. I couldn't go back to get the items bc the movers were already there loading the truck. Employee was rude when I called to say I didn't get everything that was paid for.

Charles Y. le

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Kim was absolutely fabulous!!

John W. le

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I feel as if I was charged to much

Jim D. le

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Le client n'a pas laissé de commentaire.

Joel M. le

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Le client n'a pas laissé de commentaire.

Wayne P. le

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2nd time dropping off a trailer in this location! First time we dropped off during the day and the staff was very Friendly and helpful! This time we dropped off after hours and their location is so convenient that it made the return very easy! Thank You so much!

MARIAN C. le

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Le client n'a pas laissé de commentaire.

Elex W. le

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Le client n'a pas laissé de commentaire.

Carol L. le

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I ordered a pick up truck and a former rental did not return theirs on time. They gave me a van (not a box truck) I couldn’t get everything in to just make one trip. Luckily I did go over in mileage I had planned for.

Margarita P. le

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Very friendly and helpful! Will use this location again!

Jasmine F. le

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Poor customer service!!! The manager is rude and disrespectful!!! Will not use U-Haul anymore unless it’s the last thing available!!!! What’s online the people will not honor it in the store

Alan S. le

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manager great so helpful Great location great employees

Jack F. le

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Need more than one person at the desk at 9 o’clock in the morning on a Saturday. I was pre-booked and pre-paid, but had to wait behind four other people. I was still asked to provide drivers license even though I had submitted pictures ahead of time.

Josh J. le

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The wait time is extremely long. Several times when I had went in, I stood at the cashier waiting on an attendant for as long as 15 minutes, without seeing anyone because they were in the back. They knew I was there however due to cameras and a door bell that sounded when someone opened the door. Secondly, the owner doesn’t have a very good sense of urgency or customer services skills. I was forced to purchase a uhaul brand hitch after he said that mine wasn’t low enough after he measured it according to where the hitch touched his leg. I explained that I had new shocks on the vehicle that hadn’t properly settled yet and I have towed many trailers with this ball. He then replied well you won’t be towing this trailer today, unless you get a new ball. Backstory- I had just been laid off from my job the day before and really didn’t have an extra $30 to spend but I did so anyway. Thing is, I have rented from this location since 2002 and never have they been this slow or this unfriendly and forced you to buy, under threat of not renting you the equipment, extra stuff. I am severely disappointed and frustrated with this location and will warn everyone I know to beware of this location.

Andrew G. le

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There was only one employee working when I was returning my equipment.

nancy L. le

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Le client n'a pas laissé de commentaire.

Angela M. le

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Le client n'a pas laissé de commentaire.

Tim A. le

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Le client n'a pas laissé de commentaire.

Tameika D. le

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I did not get a discount for the inconvenience of having mechanical issues with the truck. Had to pay someone else for their truck when I had the Uhaul

Michael A. le

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Le client n'a pas laissé de commentaire.

Eduardo P. le

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Cambiar de personal

Nicole A. le

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Le client n'a pas laissé de commentaire.

Rodney B. le

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This location could use more employees. The two that were there were scrambling to try and serve the 5 customers who all showed up at the same time to return vehicles.

Timothy B. le

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She did a great job of making it a smooth move.

John T. le

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Le client n'a pas laissé de commentaire.

Tabitha C. le

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Le client n'a pas laissé de commentaire.

Ronald M. le

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Since we picked it up after hours, we used our smart phone to get the truck key and get approved. Once I figured out how to enable location services on my browser, it was very easy. Returning was a snap since there was someone there waiting for us. This was our first time renting a truck, and I would highly recommend this U-Haul location.

Victoria B. le

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Le client n'a pas laissé de commentaire.

Colleen D. le

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Le client n'a pas laissé de commentaire.

Andrew B. le

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Le client n'a pas laissé de commentaire.

Gene I. le

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Le client n'a pas laissé de commentaire.

VIRGINIA W. le

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Aaron did a great job! Thank you!

Tevis Arandon W. le

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Good job

Carol J. le

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I received excellent service at this U-haul location. The manager was personable and helpful. I would definitely recommend this location.

Vincent K. le

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Great people to work with from Florida to Georgia. Went far beyond our expansions in helping us with our move . Will use them again when we need. Thanks again U- Haul