Évaluations des clients U-Haul Moving & Storage at Shreveport Airport

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Shreveport Airport

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Jimmie M. le

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Le client n'a pas laissé de commentaire.

Jereme V. le

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Le client n'a pas laissé de commentaire.

Toni S. le

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I had health impairments during my Uhaul storage time and the staff was very helpful. I am thankful for the great customer service and my overall Uhaul experience.

Kimberly J. le

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I want to thank the team at this location, they made sure that I was taken care of. I don't know the young man's name but I again want to thank you for staying after work and waiting on my driver to complete my rental.

Barry H. le

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After hours contact information needs major over haul. I wanted to turn my truck in after hours acco

Beatrice P. le

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Make sure to look at the gas hand before just marking how much is in the Uhaul.I was done like that she marked the gas amount before checking it first.I was told it was 1/4 but it wasn't it was 1/8 of tank of gas.But I put it on a 1/4 a tank when returning cause the young lady that checked me in was off and gone and a different worker was there.Heads up make sure they go check the gas first before marking how much is truly in the truck.I will recommend this Uhaul to anybody good customer service.

frenchie w. le

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Thank you all for all the help you gave me.

Joanne S. le

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Le client n'a pas laissé de commentaire.

Christopher W. le

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Le client n'a pas laissé de commentaire.

Marzett H. le

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Friendly staff...

MARZETT H. le

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Great customer service!!!

MARZETT H. le

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Keep all employees and reward them for a great JOB!!!!

Pamela B. le

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Nothing,

Cetera T. le

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They tell you one thing and do another however them rep that place the contract was very helpful with the little resources she had but clearly there workers don’t check with the office before closing out a ticket

Vonda M. le

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Le client n'a pas laissé de commentaire.

Deborah H. le

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Manager Shequeria Hill was very knowledgeable about the company's equipment and the process of the rental of the U-Haul I do not see where an improvement was needed she was very professional with making sure the process of renting the U-Haul and dropping it off one way explain the insurance coverage she helped make the process real smooth.

Lashonda H. le

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Le client n'a pas laissé de commentaire.

Bobbie G. W. le

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I put I fb that if anyone needs U-haul go to that location.

Paige C. le

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Great service from all four employees.

tachayla B. le

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Everything went great and he was very helpful..

Twana L. le

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Not a thing. The lady is very friendly and helpful. Equipment was great

reginald M. le

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Show all the hidden fees

regina G. le

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I dont like the fact that i was overcharged and they told me i had 7 days to pay that balance but before th 7 days were up something was added on there. I Never had to pay $100 dolars to move. Also, i put extra gas in the truck.

Umeka H. le

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I would recommend anyone in my area to use this U-Haul location everything was clean and neat I didn’t have to wait long to get my rental and also the manager was very helpful she let me use furniture dolly and it wasn’t included in my package and it was very helpful with my moving....if I could give this location 20 stars I would and I will most definitely be using them again!!

Tyrone S. le

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Very professional and courteous. Best Uhaul experience ive had.

Paul W. le

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I will never use this company again. I rented a truck that just so happened to be parked too close to a concrete barrier that wasn’t noticeable while sitting in the truck, as soon as I put it in drive and start to drive off all of a sudden I hear a loud noise and the truck rocked on the passenger side front, so I stop and got out because I thought the wheel may have fell off or something of that nature but come to find out it was a small concrete pillar laying under the front bumper, of course it did minor damage like cracked the bumper and left scuff marks, although I did not get the $14 insurance I still felt like I wasn’t responsible for the damages because the truck should have been placed where there was a clear runway for me to drive off with nothing unnoticeable blocking the area, the manager and president stated that I should have seen the object going to the truck but you can’t always expect the customer to inspect the truck, that’s not our job, we’re supposed to be ready to get in and drive off, there’s no way anyone should damage a truck on the property, this was negligence on the company and of course they won’t own up to being the responsible party, this is bad business and horrible customer service, their definitely not into making sure the customer is happy they’d rather have an upset customer and lose business than make amends. I’m not the type to try to get out of paying for something that’s my fault but I only drove a few feet and didn’t even leave the property, and there’s no way I could have seen the object sitting in that high truck unless it was far enough in my view, so that’s how close it was to the truck. Yet they still charged me for the damages after I pleaded my case over and over, they even offer a 20% claim settlement because they know they were at fault. I just hope no one else has to go through this kind of experience.

Madison S. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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Le client n'a pas laissé de commentaire.

Jimmie D. le

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Le client n'a pas laissé de commentaire.

LAMARK C. le

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Have more staff on computer to check out.

Randle W. le

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Le client n'a pas laissé de commentaire.

Toni G. le

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Thank you!

Linda H. le

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Good facilities...Great staff!

Kimberly G. le

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I have always used uhaul for my storage needs and will refer friends and family as needed to U-Haul. Everyone was always very helpful

Carlos C. le

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Good service every time I came thanks

Shrnatha E. le

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Staff was friendly, knowledgeable, and very helpful from beginning to end. Great customer service

BETTY D. le

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The staff was very rude and disrespectful. They said they wanted to help me on a move out but broke their verbal agreement. They took a call to a higher U haul representative personal. Out of space

Linda B. le

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Manager has a very very nasty attitude. The gate is always broke.

Brandon C. le

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Everything went well far as customer service. But my gate key never worked so every trip I made to the storage I had to blow my horn or go in for someone to open the gate.

Lee J. le

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No comments.

larhonda j. le

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The staff was excellent

Teri K. le

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Had no problems . Check out and check in was very easy. People at both places were awesome!

Aretha G. le

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lovely experience

Victor S. le

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Very friendly and helpful

Charlene C. le

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Thank you all for your kindness as well as patient when I was late paying.God bless you all!

Phillip S. le

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Thanks for your kind service.

Michael W. le

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Great service and very friendly people. Thank you.

Lori B. le

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Moved out b4 out date n I hope the charges have been removed

Amber P. le

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Love it.... Will come again

DAVID B. le

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Great staff

Adrian P. le

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Just rude people that work there

Brandis R. le

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Nasty attitudes

Connie S. le

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Thank you very much for doing such a great service to serve the public. We really appreciate it very much.