Super customer service, personable and clean and well maintained equipmentFrederick A.
Customer Reviews for U-Haul Moving & Storage at Shreveport Airport
Pour nous contacter
Shreveport, LA 71129
(1/2 MI E Of Pines Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Exceptional service....Emmanuel S.
Le client n'a pas laissé de commentaire.valeria W.
Always continue to provide the best quilty service.Mary B.
Le client n'a pas laissé de commentaire.Timothy G.
Le client n'a pas laissé de commentaire.Vicki J.
Every time I deal with this location the management and staff is absolutely perfect. The friendliness and knowledge are outstanding! I really love the new Van's too! No improvement is possible in my opinion. These people are fantastic!Stephen Y.
Le client n'a pas laissé de commentaire.phillip P.
The attendant was very helpful and I was in and out on both the pickup and returnLARRY A.
I have used the location many times over the years. Never disappoints. Great customer service.Dustin D.
Le client n'a pas laissé de commentaire.Danielle T.
Le client n'a pas laissé de commentaire.Coray R.
Efficient and knowledgeable sales associates.Elana S.
Every time I have rented a truck from this location I have a very good experience. Bobby does a very good job of making sure the customers are satisfied. He is the reason that I will be using this location ever timeI need to rent a moving truck.LaTonya C.
Friendly sales associate with excellent communication skills. Efficient and quick serviceElana S.
Le client n'a pas laissé de commentaire.JIm P.
Great experience overall. When I called about needing an extra day it was no problem to get it done. They were exceptionally nice too.ROGER C.
Le client n'a pas laissé de commentaire.lytrisha S.
Le client n'a pas laissé de commentaire.Jasmine J.
Le client n'a pas laissé de commentaire.Shanice C.
Bobby was very helpful and informative on ways to make the moving venture easy. He was able to recommend the right products to help reduce muscle usage and decrease time.Gwendolyn C.
Le client n'a pas laissé de commentaire.Shashasomania P. | Premières impressions
This is the second time that I have used this location and this is the one I will use from now on. Great service!!!!LaTonya C.
The Staff was Excellent and acted with the Hightest Professionlism!KATE T W. | Expérience générale
Expand the place there's no possibility to turnaround so if you do not have the ability to back up or know how to use your mirror it's hard to get aroundBrian K.
Le client n'a pas laissé de commentaire.ANDRIA J. | Premières impressions
Le client n'a pas laissé de commentaire.XQUITE EVENT P. | Expérience générale
Everyone was very friendly and helpful.Tonesia L.
Someone called rohan signed up with my email. I have not used your facilities.ROHAN G. | Expérience générale
Eric was fabulous he made the whole process flawlessEdna J. | Online Move In
Le client n'a pas laissé de commentaire.Coray R.
Le client n'a pas laissé de commentaire.Braylon R.
Everything was greatPam W.
Le client n'a pas laissé de commentaire.Eddie K.
Le client n'a pas laissé de commentaire.Reginald W.
Love Uhaul and the customer service is greatSHERI H. | Expérience générale
Le client n'a pas laissé de commentaire.kelly R.
The only issue that concerned me was the mold. My mattresses & appliances were over grown with mold. Also want to make a note in file that Paul Whiten my "father' moved the $10 000 worth of furniture to a storage building onto his property. With written terms that I pay no rent & can have it anytime. ThanksANNE S. | Expérience générale
There are no recommendations to improve. Personnel very helpful, professional and congenial. Appeared to enjoy his job and had a great attitude.Brian K.
Everything went 100 % smoothly...couldn't ask for moreMadelyne C.
The agent helping us did a superb jobNeal C.
Le client n'a pas laissé de commentaire.Shane S.
Facility was secure , clean and well maintained . Employees were professional and very helpful .Deborah F. | Expérience générale
Le client n'a pas laissé de commentaire.Eddie K.
Le client n'a pas laissé de commentaire.Waureen C.
The agent that helped me was excellent, a major asset to the company. His name is BobbyKenneth B.
Nothing. I had a great experience and was expertly assisted.Benjamin I.
Mr. Bobby was amazing, super nice, and super inviting while assisting me with picking up and dropping off the rental.Christopher P.
Le client n'a pas laissé de commentaire.Cynthia M.
Le client n'a pas laissé de commentaire.Whitley R.
Bobby and Martin are great, nice and very helpful. Very proactive as the trailer was already attached to the truck by the time I got there for pickup.Adrian I.
The manager was very rude and unprofessional. If I did not needed the rental truck right then, I would have left this place and gone to another rental. The manager needs some professional training in customer courtesy. I have had several rentals with u-haul before and have never been treated in this manner. I would not recommend this location to anyone if this manager is doing the rental. The location was convenient for rental.Travis C.
Le client n'a pas laissé de commentaire.karmesha T.
Personnel amical.QUIANA M. | Expérience générale
Le client n'a pas laissé de commentaire.GLORIA S.
Facility is well kept . Employees are very nice and professionalDeborah F.
Staff was very good and nice and will recommend anyone to this locationVanesa A. | Expérience générale
Absolutely wonderful rental location!Willie B.
Le client n'a pas laissé de commentaire.Virginia C. | Premières impressions
Le client n'a pas laissé de commentaire.Gary M.
Very pleased with the operation of this location Employee was very nice and through with the rental process and proceduresCarlton R.
Bobby at the Financial Plaza location was extremely courteous and helpful. Initially, we were to keep the U-haul for one day. But due to unforeseen circumstances, we had to keep it over night. He understood and gave detailed information for all of my concerns. Bobby showed exceptional customer service!AUDREY T.
Everytime I enter the store the staff was always friendly and helpful as well as kind.paulette s. | Expérience générale
Thank you for working with us on the rental - we will use your facility again in the future.Cj S.
Le client n'a pas laissé de commentaire.Jimmie M.
The rental was arranged by another location. And this location did not have the equipment I booked. When I walked in they were already on the phone working on getting me a van. I let them know I could use a truck and presto! I had a rental. These guys were amazing.Sandra P.
Bobby Was Outstanding. I will be using This Location again â€¦ and he is a Great guy for the companyWarren C.
Le client n'a pas laissé de commentaire.david H.
Le client n'a pas laissé de commentaire.Victoria L.
Le client n'a pas laissé de commentaire.Kalvin B.
Great customer service, very helpful and always got the job done, no matter what., I'll not only use them again if needed, but ill also recommend them to someone else.CAROYN K. | Expérience générale
Le client n'a pas laissé de commentaire.Alena H.
Keep doing what you are doing(friendly atmosphere) vehicles on handalbert M.
Le client n'a pas laissé de commentaire.Yolanda S.
Le client n'a pas laissé de commentaire.Steven M.
Workers were professional and helpful.Jacqueline H.
Le client n'a pas laissé de commentaire.michael R.
Bobby B was quick and great!Amber S.
Le client n'a pas laissé de commentaire.Craig A. | Expérience générale
Continue good customer service.EDDIE R.
Everything was great everyone was very helpfulPamela M.
Le client n'a pas laissé de commentaire.PAMELA T. | Premières impressions
Nothing . Everyone was so niceJacqueline F.
My Name Is Gloria Lee,My Husband And I Were Very Impressed With Your Employer Mr.Eric Malone, He Went Above And Beyond His Call Of Duty,By Making Sure We Had The Storage Size We Needed, The Things We Were Storing In The 10x15 Was Not Large Enuff So He Told Us To Give Him About 15min And He Would Have A 10x20 Avlable And We Watched Him Clean,Sweep And Blow Out That Building In Record Time,After Learning We Would Be Late Getting The Rental Truck Back To The Location We Rented It From,He Contacted The Company And They Extended The Time For Us,We Would Highly Recmend Uhale To Family And Friends,JJust As Mr.Molone Was A Blessing To Us I'm Sure He Has And Will Continue To Be A Blessing To Others.Please Relay This Meaaage To Mr.Molone. Thank You So Much For Your Time. Sincerely Yours Mr And Mrs Edward And Gloria LeeEDWARD L. | Premières impressions
Manager was very helpful with the special pricing. ThanksCraig A. | Premières impressions
Le client n'a pas laissé de commentaire.edward s. | Expérience générale
Staff were outstanding professional and courteous!byron d. | Premières impressions
I think I was overcharged!!byron D.
Le client n'a pas laissé de commentaire.AMY L.
Keep the Representative who served me. He was polite and knowledgeable.Chris H.
Eric was very helpful and very nice.Janet P. | Expérience générale
Le client n'a pas laissé de commentaire.VASHSON B. | Expérience générale
Le client n'a pas laissé de commentaire.MEGAN R. | Premières impressions
Le client n'a pas laissé de commentaire.Pauleen W. | Expérience générale
Le client n'a pas laissé de commentaire.TRIMAINE K. | Premières impressions
Only the drop off location. The lock box Longview Tx. I turned the trailer in on Sunday and Monday I Started calling 0935 just after they opened at 0930. I called over 30 times all day and never got an answer. I had to call the main Uhaul office to ensure my trailer was turned in and was on hold for 24 minutes. The lady was very nice and did help me close out the trailer rental.GARY H.
Le client n'a pas laissé de commentaire.Talitha M.
Bobby Ballard so very professional and helpful, done everything in a fast manner. I use this location quite often the best that I've seen work there yetERICK W.
Le client n'a pas laissé de commentaire.Shaniecia F.
Customer services was completely excellent..perfect 10Steve M.
Le client n'a pas laissé de commentaire.Eddie K.
Representative could have done a walk around with the customer.Clay F.
Le client n'a pas laissé de commentaire.CHAKA K.
Le client n'a pas laissé de commentaire.RICHARD T.
Le client n'a pas laissé de commentaire.david r. | Expérience générale
Le client n'a pas laissé de commentaire.david S.
Gentlemen helped me with getting checked in fast , very friendly excellent customer service.ROSS H.
Had this unit 8 years. I put in a request to vacate the unit for August 26th which is before my next payment date n they claim I put it in for July 26th... how could that be when I made the payment the same day for August. They cleared my unit out. Threw ALL my stuff out after 8 years of paying $103 + a month. I pay my account online every month and all my information was correct. I have updated my phone number over the years n the claim they have old numbers from 8 years ago. I was also told they don't go by the online account for uhaul BUT I see they collect the money from the online uhaul account. I've been waiting for the manager to call me but haven't heard a word from the manager yet... 3 hours ago...CATHY C. | Expérience générale
Le client n'a pas laissé de commentaire.GREGORY L. | Expérience générale
Le client n'a pas laissé de commentaire.Lisa B.
Le client n'a pas laissé de commentaire.Michael H.
My unit was old and with alot of holes in it and ruin my belongingsValerie S. | Expérience générale
Great place Eric was fantastic.thad G.
Le client n'a pas laissé de commentaire.Shaqueita M.
Le client n'a pas laissé de commentaire.SHELIA G. | Expérience générale
Le client n'a pas laissé de commentaire.Shaqueita M. | Premières impressions
I have absolutely NO complaints.maryland j. | Premières impressions
Le client n'a pas laissé de commentaire.Everett J. | Expérience générale
Very responsive and engaging with customer.Stanley S.
After a long drive from South Carolina and running later than we had anticipated, Bobby was there to get our 5X8 uhaul trailer checked out to us and hooked up to our Jeep. It was hotter than the dickens but Bobby took away our stress from the being late and the drive by being the most positive, jovial person. He was great and if I ever need another uhaul while in the area Bobby will be our go to guy. Actually, everyone I encountered over the phone were equally helpful and had the same positive personalities. I highly recommend these folks!!Jackie E.
The assistant manager was super friendly amd helpful. Best rental experience I've ever had.Jonathan J.
Le client n'a pas laissé de commentaire.Michael A.
Eric and his Assistant Manager are very knowledgeable and always go above and beyond to assist us.Whitley R. | Premières impressions
Le client n'a pas laissé de commentaire.ERIC M.
I need to have access to my unit after 10 pm. because of my work hoursshane g. | Online Move In
People that helped us were absolutely amazing!!Lynda R.
Very professional and detailed. Kind and considerate of your time. Great experienceVIRGINIA S.
Le client n'a pas laissé de commentaire.WILLIE S.
Erick was extremely helpfulvickie s. | Expérience générale
Eric and Bobby went above and beyond to resolve issues regarding the rental contract errors made by the original rental pick up site. It was a one way drop off from another location.Edward N.
Great Help and Very Professional!Claude E.
Need a power back up for gates when power gos outDavid D. | Online Move In
Le client n'a pas laissé de commentaire.Spayne M. | Expérience générale
Le client n'a pas laissé de commentaire.LAWANDA C.
Le client n'a pas laissé de commentaire.Felicia M. | Expérience générale
You are AWESOME!!!!glenda W.
Le client n'a pas laissé de commentaire.Quierra K.
More helpMichael L.
Le client n'a pas laissé de commentaire.donetta j. | Premières impressions
The people where great, the facility was nice. I did have an issue with the checking of the truck. They where having computer problems and the counter guys was by himself trying to check in three people at the same time. He was very nice and worked as fast as he could, but the computer was going up and down.Janet P. | Premières impressions
Excellent customer service!! The Websters always went above and beyond to accommodate their customers. They have a genuine caring attitude of service - rare find in these days. Thank you Don and Nella for 6 yrs of storing our stuff.FLOYD C. | Expérience générale
Le client n'a pas laissé de commentaire.DIVONNA T. | Premières impressions
It's a pleasure to do business with the Webster's and we're happy to have them in our community. They are great people and always display professionalism.Jason R. | Premières impressions
Le client n'a pas laissé de commentaire.Annette T. | Premières impressions
The staff was friendly and cordial. I experienced great customer service each time that I visited the facility. I appreciate the kindness that was shown by the staff.Enid T. | Expérience générale
Le client n'a pas laissé de commentaire.Christian S. | Expérience générale
Mr Don an Mrs Nelda were the best they by far have been the greatest of your staff to work with they were kind friendly helpful informative...... GREAT JOB !!!!LaQuitha E. | Premières impressions
Le client n'a pas laissé de commentaire.Jamila J. | Premières impressions
Great people at this facility !! Worked with us was very friendly and accommodating!!CODY M. | Premières impressions
Le client n'a pas laissé de commentaire.ANITA B. | Expérience générale
Don and his wife are amazing, great service and clean facilityClark J. | Expérience générale
The staff was very courteous. He had great customer service skills.Enid T. | Premières impressions
Le client n'a pas laissé de commentaire.Tatyana W. | Expérience générale
Don Webster is such a sweetie. He and his staff always made sure I was OK. I'll miss y'all!michele w. | Expérience générale
I was treated like FAMILY. It was a great experience.Warren W. | Expérience générale
Staff Was Nice And Friendly!DESTINY O. | Premières impressions
Verry frenly man. And helphful.Mike P. | Premières impressions
I will be sending a of my friends and family to this store. The owners are very nice people. Plus, they are very helpful.ANITA B. | Premières impressions
Le client n'a pas laissé de commentaire.james r. | Premières impressions
no comment.FRED W. | Expérience générale
The experience was greatRACHEL M. | Expérience générale
Very helpful!Melissa C. | Premières impressions
Uhaul crew and all are doing well as a whole company. My recommendation for any storage etc. will most definitely be U-haul as a 1st choice destination to use. Keep up the good work and thanks.Donzell A. | Expérience générale
Your Manager Shequeria Hill was very courteous, knowledgeable and professional. She was a great help to me.SYLVIA C. | Expérience générale
I forgot their names but the two ladies we’re very helpful, professional, and answered all of my questions 😄Shaterrica S. | Premières impressions
Thanks for helping me with my move by providing everything I needed.CASSANDRA H. | Expérience générale
I had health impairments during my Uhaul storage time and the staff was very helpful. I am thankful for the great customer service and my overall Uhaul experience.Toni S. | Expérience générale
Thank you all for all the help you gave me.frenchie w. | Expérience générale
Merci.Toni G. | Expérience générale
Good facilities...Great staff!Linda H. | Expérience générale
I have always used uhaul for my storage needs and will refer friends and family as needed to U-Haul. Everyone was always very helpfulKimberly G. | Expérience générale
Good service every time I came thanksCarlos C. | Expérience générale
Staff was friendly, knowledgeable, and very helpful from beginning to end. Excellent service à la clientèleShrnatha E. | Premières impressions
The staff was very rude and disrespectful. They said they wanted to help me on a move out but broke their verbal agreement. They took a call to a higher U haul representative personal. Out of spaceBETTY D. | Expérience générale
Manager has a very very nasty attitude. The gate is always broke.Linda B. | Expérience générale
Everything went well far as customer service. But my gate key never worked so every trip I made to the storage I had to blow my horn or go in for someone to open the gate.Brandon C. | Premières impressions
No comments.Lee J. | Expérience générale
The staff was excellentlarhonda j. | Expérience générale
Had no problems . Check out and check in was very easy. People at both places were awesome!Teri K. | Premières impressions
lovely experienceAretha G. | Expérience générale
Very friendly and helpfulVictor S. | Expérience générale
Thank you all for your kindness as well as patient when I was late paying.God bless you all!Charlene C. | Expérience générale
Thanks for your kind service.Phillip S. | Expérience générale
Great service and very friendly people. Thank you.Michael W. | Expérience générale
Moved out b4 out date n I hope the charges have been removedLori B. | Expérience générale
Love it.... Will come againAmber P. | Expérience générale
Great staffDAVID B. | Expérience générale
Just rude people that work thereAdrian P. | Expérience générale
Nasty attitudesBrandis R. | Expérience générale
Thank you very much for doing such a great service to serve the public. We really appreciate it very much.Connie S. | Expérience générale
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