Évaluations des clients U-Haul Moving & Storage at South Lake

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at South Lake

Cote générale :

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Jerreshia D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

BRITTANY M.
Évaluation :

Great customer service. It was a pleasant and excellent rental experience. Jeremiah was amazing as well!

La Sonya W.
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Le client n'a pas laissé de commentaire.

Regina M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Glorianne B. | Expérience générale |
Évaluation :

The manager and staff were very helpful and friendly. I had my storage for a year and a half. I appreciate it for keeping the area clean. The only thing i didnt like is that they close the storage early, and some people come late from work and we cant get there on time to get something out of the storage. But besides that i love it there and the only reason i left is because i move to a different county. Thank you all for everything and this wonderful experience.

Tina S. | Expérience générale |
Évaluation :

My mattress has water damage. Please see pic

ALUSINE T.
Évaluation :

I see no reason for me to charge $20 for not cleaning the truck

Callie S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

CASEY S.
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Wonderful customer service from the girl inside to the gentleman who sanitized the inside of truck for me!! I will recommend this location to everyone.

LANCE D.
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Le client n'a pas laissé de commentaire.

DAVID D.
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Le client n'a pas laissé de commentaire.

NICOLE M.
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Le client n'a pas laissé de commentaire.

Daniel T.
Évaluation :

Provide tie down straps that must be returned with the truck.

CHONTAINE A.
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Le client n'a pas laissé de commentaire.

ALBERT M.
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Le client n'a pas laissé de commentaire.

KATHY B.
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Uhaul was very professional and no changes are needed

ALMA W.
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Le client n'a pas laissé de commentaire.

Jane L.
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Le client n'a pas laissé de commentaire.

KENNETH W.
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Le client n'a pas laissé de commentaire.

SHEILA B.
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Le client n'a pas laissé de commentaire.

DORCUS M.
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Le client n'a pas laissé de commentaire.

LASHAY L.
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Le client n'a pas laissé de commentaire.

robin p. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Eduardo A. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Kassietta R.
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Le client n'a pas laissé de commentaire.

BEVERLY G.
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Le client n'a pas laissé de commentaire.

Rodtrisa H.
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Le client n'a pas laissé de commentaire.

cheryl b. | Expérience générale |
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Le client n'a pas laissé de commentaire.

MICHAEL G.
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Le client n'a pas laissé de commentaire.

JUSTIN M.
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2nd time renting from that location. Great friendly staff.

MAURICE S.
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Good

Callie S.
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Le client n'a pas laissé de commentaire.

SHIRLEY H.
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Le client n'a pas laissé de commentaire.

Yecy R.
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Le client n'a pas laissé de commentaire.

Eric J. | Expérience générale |
Évaluation :

During my time I've had no issues during my rental time. The staff was always nice and friendly. Thanks,

George W. | Premières impressions |
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The young that took care of me was very helpful. I can't remember his name but if you check your records you'll see his name. First name started with a J & he's 24 years old. He did an outstanding job!

Jimmie M.
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Le client n'a pas laissé de commentaire.

William B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

BRIAN W.
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Le client n'a pas laissé de commentaire.

MILTON H.
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Le client n'a pas laissé de commentaire.

Erika B. | Expérience générale |
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The staff was great

ERIKA B.
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Le client n'a pas laissé de commentaire.

Lynn A.
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We had a flat on the way to our destination which was not fun being stranded on the side of the road over 100 miles away from home.

Bahji V.
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Le client n'a pas laissé de commentaire.

Shanel C. | Premières impressions |
Évaluation :

Mr Deboe was very patient and helpful. Even walked me to my unit and addressed how to access it, how the alarm works, the amount due each month and gave advanced notice of auto pay each month. Great customer service and you get what you pay for and for that I'm a happy customer.

DELMAR T.
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Le client n'a pas laissé de commentaire.

Teresa H.
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Great service. However, I did use some loaders through U Haul and didn't know they broke several items until we unloaded, that was disappointing, I will be following up on that.

QUAVATIS J.
Évaluation :

The truck i had needs a alignment real bad thank God im a professional driver are i would have had a major problem

JOSHUA M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Bryant D.
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Le client n'a pas laissé de commentaire.

ANGELIA S.
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The drop off location was closed

JANIE S.
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Everything was done very professional and courteous. The Staff there, Mitchell and the other gentleman was very polite, and informative. I definitely will use that location again.

mack G.
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dirty window inside truck not clean

SHEPILAH W.
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Le client n'a pas laissé de commentaire.

RICKY C.
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Le client n'a pas laissé de commentaire.

Kasheef R.
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The online check in was helpful in speeding up the process. Associates when helped lift the trailer onto my truck.

KimiNicole C. | Expérience générale |
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Always have a great experience with the staff. And the facilities when I come.

LAURYN S.
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Le client n'a pas laissé de commentaire.

Sherry H.
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Le client n'a pas laissé de commentaire.

Orlando T.
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Le client n'a pas laissé de commentaire.

Van B. | Online Move In |
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Le client n'a pas laissé de commentaire.

Erika B. | Premières impressions |
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Jeremiah, Gabby, and George provided me with the best first time experience.

CARIN G.
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Le client n'a pas laissé de commentaire.

LORI H. | Online Move In |
Évaluation :

I moved in on Christmas day when the office was closed. Unfortunately, the unit that was set up for me still had a company lock on it when I arrived, which left it inaccessible. Therefore, I was extremely inconvenienced during move-in.

Buffie S.
Évaluation :

This Location never disappoints. They are always prepared every time I come. The entire transaction was smooth and the store manager was so helpful . I will tell all my family and friends to visit this location for fast friendly service!

Jerreshia D. | Premières impressions |
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Le client n'a pas laissé de commentaire.

DAJUAN T.
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I was given a price of $97 when leaving the lot with the truck. I had an estimated travel mileage of 80mi. I went 82mi. I brought the truck back with more gas than when I left. Did an overnight return and key drop. Checked my account the next day and see that I had been charged $150! Do NOT rent from here! They will tack on extra fees even with no damage and gas level on point! I did everything correct and still was hit with fees that were not mentioned upon leaving the lot. I opted for the $14 insurance; got charged $28 for it in the end. There was an extra rental fee tacked on of $39 on a $19.95 truck. For what is unclear. They charged for gas even tho I put more gas than what I was given. Avoid this place at all costs! They WILL rip you off!

ROBERT S.
Évaluation :

Keep doing what y'all doing, because it's a good job that they are doing

LISA W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

La Donna R.
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Le client n'a pas laissé de commentaire.

Fredisha K. | Expérience générale |
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I don’t remember his name but the guy who set up my storage and closed it out was phenomenal

Ronnie A.
Évaluation :

Great customer service from start to finish.

TEQUILLA B.
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The check/ change oil light came on. And the Cargo van wasn't as sturdy as it needed to be driving in the Mountains of Tennessee. It was an extremely ruff drive.

Amir C.
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Le client n'a pas laissé de commentaire.

MICHAEL J.
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Le client n'a pas laissé de commentaire.

Keith I. | Expérience générale |
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Le client n'a pas laissé de commentaire.

rachel b. | Expérience générale |
Évaluation :

All staff was very professional, helpful and understanding. Always went the extra mile to make sure our things were safe , property was clean and all equipment for moving in and out was available. Thank you all for a wonderful experience.

STEPHANIE C.
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Everything was handled with excellence and courtesy.

THOMAS C.
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Le client n'a pas laissé de commentaire.

BILLY C.
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Le client n'a pas laissé de commentaire.

KAYLA B.
Évaluation :

Kenneth McGee (I think was his name) was extremely helpful! He was patient & provided exceptional customer service & because of him I will rent from this location again! Thank you Kenneth!

ANTHONY J.
Évaluation :

Give discounts to previous customers.

VENISE H.
Évaluation :

Na

VINNETTA B.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL J.
Évaluation :

Le client n'a pas laissé de commentaire.

constance s. | Premières impressions |
Évaluation :

I found the U-Haul facilities to be bright, clean and attractive. I felt confident leaving my belongings there. The staff was exceptional. They were personable and very accommodating.

DELOIS KWACA LYN W.
Évaluation :

Include a ramp on 10-footer trucks. Or at least off ramps for rental to load and off-load. Alsi, fix the answering service. The after hours answering service sucks. The message makes you think someone will answer, but no one does.

LaKea A. | Expérience générale |
Évaluation :

Thanks for everything..go Steelers 💛💛🖤🖤

STEPHANIE C.
Évaluation :

Good job! Donte was great!

CHERYL A.
Évaluation :

Great guys at the morrow store and very helpful.

David C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Rena M.
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Le client n'a pas laissé de commentaire.

Sanjaykumar P.
Évaluation :

needs to update application with some more details.

Brianna C. | Expérience générale |
Évaluation :

Keep up the good work thanks

Treco G.
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Le client n'a pas laissé de commentaire.

bj P.
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Le client n'a pas laissé de commentaire.

ULONCKA J. | Expérience générale |
Évaluation :

The customer service was Excellent and the facility was very clean. I will definitely use you guy's again for any moving needs. Thank you so much 😊

Vanessa A. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

TRAVIS G.
Évaluation :

Nothing everything was perfect

John W.
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Le client n'a pas laissé de commentaire.

Jamelle S. | Premières impressions |
Évaluation :

The staff were very helpful during my moving transition. Great job to everyone.

Veronica R. | Premières impressions |
Évaluation :

The workers re GREAT !!!!!!

Jacqueline G. | Premières impressions |
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Le client n'a pas laissé de commentaire.

khadijah b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

TRAVENA H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Akinwale S. | Premières impressions |
Évaluation :

I was attended to by a staff who listened, showed me the space and made sure I had a terrific move-in experience. He was very friendly and I felt comfortable dealing with him. Thanks!

Howard L.
Évaluation :

Everything was just Awesome.

Gary W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

DARRYL A.
Évaluation :

In my opinion no improve are necessary ,I was very satisfied.

EUGENE M.
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Le client n'a pas laissé de commentaire.

Vanessa D. | Online Move In |
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Le client n'a pas laissé de commentaire.

ALISON H.
Évaluation :

When you call on the phone to one store they send you to the nearest area that has the truck you want. How ever no tells you that it is not the store you called. I went to the place where the store told me after I got there and no one was at the store. This is why I ended up a the Mount Zion Store. Need better communication to the customer on changes .

ROSALIND B.
Évaluation :

I was overcharged for the mileage. I traveled less than 20 miles round trip but they charged me for 61.

Michele G.
Évaluation :

Le client n'a pas laissé de commentaire.

NIESHA N.
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Le client n'a pas laissé de commentaire.

YOLANDA W.
Évaluation :

Le client n'a pas laissé de commentaire.

RAVEN R.
Évaluation :

I was over charged

ESPERANZA A.
Évaluation :

No complaints about this location. I do have a lot to say regarding the location at Debbies Convenience Store in East Point, GA. When I arrived to that location at 12 pm just like it said on my "guaranteed" reservation the place was closed and the truck was not the correct time. I called Uhaul and was on the phone for over 20 mins trying to fix the situation. The first rep. I spoke to was nice but the connection was horrible. The second rep Michelle - I spoke to had the worst person to speak to regarding the situation. She clearly hates her job due to her tone of voice and the way she handled the call. She got me another reservation at a location in Morrow, GA and so I had to take an uber and pay over $20 dollars in order to get the rental. But when I arrived the reps from this location were very helpful and got me the truck I needed! They also explained and tried to help me with the $50 dollar guarantee. No complaints regarding this location. :)

Stephanie R. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

TYMIA H.
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin H.
Évaluation :

Truck had a lot of roaches. Very unsanitary. Maybe you all should spray trucks with pesticides before & after you rent them out. Other than that my experience was ok.

Quinshana B.
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERT W.
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Le client n'a pas laissé de commentaire.

ACHYUTKUMAR M.
Évaluation :

Le client n'a pas laissé de commentaire.

DEARLOE M.
Évaluation :

Cashier was great but the process of checking in was too much

DEBRA R. | Premières impressions |
Évaluation :

Dominic was super professional and kind. He answered all the questions I had and was very thorough too! He deserves a great appreciation for a Job well done. Thanks Ms Roberts Jonesboro GA.

JAMES D.
Évaluation :

2 employees were very helpful and corrected the issues, the system went down which wasn't the associates fault I got call when them system came up one I got there the next morning is when the problem accured the associate that initially helped me was condescending , rude and dismissive, another associate stepped in he was direct, helpful, and responsive immediately resolved the issue with courtesy and apologized this associate helped me before with my storage unit and he was again helpful and courteous , but this guy who helped me to get this trailer was very rude and har a very non concerning attitude!

MONICA C.
Évaluation :

Fix the truck return on line system. It doesn't work well at all

Alonzo E.
Évaluation :

Le client n'a pas laissé de commentaire.

Karen E. | Premières impressions |
Évaluation :

The guys were very nice

Julian B.
Évaluation :

Signs to indicate temporary parking had to go in and ask if I could park for 2hr till I return the rental

david P.
Évaluation :

Service was excellent. Only thing you could possibly do better was pay me to comeback! Also shoutout to my man Jeremiah, great to work with and has keen customer service skills that really make the experience even more pleasant.

Shayna P. | Premières impressions |
Évaluation :

Everything was wonderful accept for a musty smell in the elevator! The staff was very friendly and helpful!

ANTHONY L.
Évaluation :

THE CUSTOMER SERVICE WAS THE BEST I BELIEVE I HAVE EVER HAD.

DEMETRIA N. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

kizzie m. | Expérience générale |
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Le client n'a pas laissé de commentaire.

patrick K.
Évaluation :

Nothing at this time.

Faye P.
Évaluation :

Excellent service

Joseph B.
Évaluation :

This location accommodated a last minute change and saved me significant time. Additionally, they introduced me to the full product offerings of u-haul and I was impressed. While the drivers side mirror was cracked, the awesome u-haul rep that looked like princess Elsa from frozen was quick to point it out and make sure I took note of it so I was not held accountable. Explanations of everything were clear and the team was great. They'll be my go to for future hauling needs around the airport.

JIMMY L.
Évaluation :

Great service! Thanks

Wanda N.
Évaluation :

So far had a great experience with this location. Clean facility and courteous employees.

SONYA J.
Évaluation :

Le client n'a pas laissé de commentaire.

Dawn G.
Évaluation :

Excellent customer service! Super friendly and a pleasure to do business with!!!!

HENRY B. | Expérience générale |
Évaluation :

Great facility and staff

JAMES D. | Premières impressions |
Évaluation :

excellent

James J. | Expérience générale |
Évaluation :

Thanks for the clean safe place to keep my property in great condition

ALLESHA M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

valencia e. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Mitchell D. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

wilbert s. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

willie s. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

CHAMMON B. | Expérience générale |
Évaluation :

The storage facility itself was fine - it's clean and well lit, However; the customer service upon check out was absolutely horrible. Frankly, the service didn't match the facility.

Myrna T. | Expérience générale |
Évaluation :

Dominique is an excellent employee always professional and helpful but that manager is terrible aweful at customer rude when speaking with service.His name is Jeremy I believe

Cathy S. | Online Move In |
Évaluation :

Great crew, really clean and efficient

Tomeica T. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

abiodun i. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Shaquaya L. | Expérience générale |
Évaluation :

Clean Secure Staff available

Ciara H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

jaqulla g. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

pamela m. | Expérience générale |
Évaluation :

Everyone was so helpful and very nice and accommodating . You couldn’t ask for a better staff. Thank you to the crew at Mt. Zion U-Haul

morgan A. | Expérience générale |
Évaluation :

Everything was great!!

zsa zsa d. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

ANTHONY M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

gwen w. | Expérience générale |
Évaluation :

My bank account has been incorrectly drafted by U-Haul and is now overdrafts and in danger in be charged a 35.00 over draft fee by the bank. I have spoken to the manager at this location, he promised the charges would be reversed, nothing as of today, I need to hear back from someone quick.

Fredisha K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Brett R. | Online Move In |
Évaluation :

My contact at U-Haul in Morrow, GA was Dominic. He was very helpful and accommodating. Our move from Gainesville was difficult and we had to move around the schedule of events that changed before our Friday. Considering we had some unknowns Dominic was able to take the stress away by giving our contents a place to land until things became clear restarting our move in date.

Tiara H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

PAMELA H. | Premières impressions |
Évaluation :

I actually made my reservation through the Lake City u haul location. They were really helpful with getting a cargo van and storage unit secured. I like that the security is top notch.

chanelle b. | Expérience générale |
Évaluation :

The employees were helpful and willing to assist to ensure customer satisfaction.

Carole M. | Premières impressions |
Évaluation :

My initial contact with the Southlake Self-Storage was a positive and pleasant one. I appreciate the professionalism and friendliness of Josh and Dominick. Thank you!

Felicia M. | Expérience générale |
Évaluation :

I Appreciate you guys for Your Professionalism and Caring Hearts..It was definitely unforgettable.I definitely will Share my Awesome experience with others If I ever neeto move or store anything, You will be the First to get my business .Mount Zion Staff is Amazing.They need a raise because they go over and beyond to make sure you are accommodated..Superb Customer Service!!

JOSE R. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Fabian C. | Expérience générale |
Évaluation :

I was very pleased.

Kia S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Aubréy D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

TAMEKA M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

cassandra b. | Expérience générale |
Évaluation :

Very pleased with the professional and outgoing attitude of the team. Facility was always clean and secure. No safety concerns while visiting the facility and my storage when needing to go at night.

jhonny w. | Expérience générale |
Évaluation :

Was over charged for the unit. Was told it would be refunded upon moving out. They decided to leave it as a credit. Called the 800 #. Was told the facility has to refund it and someone would call me from there. Never happened. Went back there, was told GM will look into it and get back to you. A lot of run around, no resolution.

angel m. | Expérience générale |
Évaluation :

This is the first time my husband and I have used any storage facility so we have no other facility to compare it to, however, we can say the experience was smooth and exceeded our expectations. The quality customer service from EVERY team member was AWESOME! The bathroom spotless & smelled like my bathroom at home with pleasant scent. I would definitely recommend the storage in Morrow GA!

cassandra c. | Expérience générale |
Évaluation :

The Customer Service Here Is Overrated These Guys and Gals Are Magnificent

angel m. | Premières impressions |
Évaluation :

The customer service that was provided by each employee was excellent. Our questions were answered and the staff was pleasant. They worked efficiently to get us in and out!

Marci S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

wanda h. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

desmond c. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Gervin M. | Expérience générale |
Évaluation :

This has been my greatest experience with U-haul in 15+ years! Jeremiah and his staff are absolutely "AMAZING!!!" This is customer service at it's finest!!! They made sure that our every need was taken care of and helped my family and I during a very difficult transition process during COVID-19. This Uhaul location on Mt. Zion is beyond clean, "spotless" and an absolute "Blessing!" Thanking God that we choose this location! We will continue to do business at this location for a very long-time! Thank you all again! God Bless!

Traci M. | Expérience générale |
Évaluation :

Thanks for a great experience. 💯 = Awesome customer service every time. ~ 🅰➕ I will miss Jeremiah, Dominic & Roderick because they became like family to me in Morrow. 💜

Tusonah B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Tore'Anna D. | Expérience générale |
Évaluation :

The only thing I would say is to have more staff available on my move out day I had to wait in line 45 minutes because it was only one worker ... and sadly it was the same way on move in day there never enough staff present

Ian W. | Expérience générale |
Évaluation :

No issues or complaints, would definitely use them again

wanda h. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

rodney w. | Expérience générale |
Évaluation :

Staff and facility is excellent. Dominick and the rest of the staff is real chill and helpful. Thank you guys. If I ever need storage again and i’m in the area you would be my go to. I felt like my things were safe

Phylenthia W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Flora B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Scherezaad M. | Premières impressions |
Évaluation :

Lavon. I think that his name. He signed me up. His customer service was amazing. I got a bigger unit because he was so knowledgeable. Thanks for everything.

catherine s. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Phylenthia W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Kimberly M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

cassandra c. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Barbara S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

chanelle b. | Premières impressions |
Évaluation :

The customer service provided was excellent and would recommend others to patronize this location.

Lisa B. | Expérience générale |
Évaluation :

Horrible customer service. Even after settlement this facility sold my belongings into auction. They are inconsiderate they give false information.

Lanita D. | Premières impressions |
Évaluation :

Everyone was very professional and the move was very smooth

cherly b. | Expérience générale |
Évaluation :

Everything was fine

Sabrina W. | Premières impressions |
Évaluation :

Great Customer Service With A Wonderful Sense Of Humor

Bobbie R. | Expérience générale |
Évaluation :

The rental TRUCK was a absolute NIGHTMARE!!! Travelling from Atlanta to Biloxi in a truck where transmission went out on me...ONLY by the GRACE of GOD did this truck break down in front of my new apar

Madinah A. | Expérience générale |
Évaluation :

When I arrived at U- Haul I was greeted by Dominic he has helped in so many ways, he have been so patient with me.When I tell you Dominic was a sales clerk from heaven that alone is an understatement.

Christopher C. | Expérience générale |
Évaluation :

Wonderful facility with great staff.

Christine P. | Premières impressions |
Évaluation :

Staff was extremely nice and helpful

Monica J. | Expérience générale |
Évaluation :

The staff was courteous and helpful. The equipment was ready.

Desmond C. | Expérience générale |
Évaluation :

Very well maintained

ANTHONY M. | Premières impressions |
Évaluation :

Excellent customer service

Stacey s. | Premières impressions |
Évaluation :

I really hate that my card malfunctioned at night . I made sure to swipe out but when we came back with more stuff they said site is closed access denied

Victor L. | Premières impressions |
Évaluation :

Was treated very well and given complete tour of facility. Good instruction on how to proceed.

Keneith M. | Premières impressions |
Évaluation :

All the staff were professional, nice and accomidating. Very helpful in addition to being well prepared.

Christopher C. | Premières impressions |
Évaluation :

Workers were professional and able to assist with all questions.

Tiffany A. | Premières impressions |
Évaluation :

Dominick and Kenneth made sure my experience was smooth. Kenneth made sure i had all of my moving supplies and Dominick made sure that a had a unit on the floor i requested when i made my reservation.

larnell s. | Expérience générale |
Évaluation :

This U-Haul Storage was the best, I would recommend this facility to anyone who is looking for the best, I was never worry about my safety when I enter my unit, my experience was great, Thank You!!!

janice s. | Expérience générale |
Évaluation :

Thanks for a great experience

Akira E. | Premières impressions |
Évaluation :

Wonderful, clean well maintained facility!!!

TIFFANY L. | Expérience générale |
Évaluation :

Great staff

VIVIAN H. | Premières impressions |
Évaluation :

I received outstanding customer service. I am storing my personal property and things of value to me. The customer service I received has been valued.

shakira b. | Expérience générale |
Évaluation :

I would recommend the service at the Southlake location. Justin was great and helped when the people at the Hwy 85 location would. The hwy 85 location is trash!

Latonya R. | Premières impressions |
Évaluation :

Dominic was very helpful

Tanisha L. | Expérience générale |
Évaluation :

Assigned the wrong unit, promised a return call & didn't receive it. Went in person to move to correct unit, was advised to remain in current unit. I was billed for a larger unit. Decided to cancel.

SOPHIA W. | Premières impressions |
Évaluation :

I love the new Uhaul Location. There's an outstanding team of storage agent that work there. They were very professional and knowledgeable when I came in to rent my storage unit.

Edgar G. | Premières impressions |
Évaluation :

Had a pleasent experience. Very friendly service and most helpful staff. Preston Wragg was superb and i would recommend this location for anyone looking for a complete Uhaul experience.

JACQUELYN S. | Expérience générale |
Évaluation :

Would come back agsin...Thanks

kimalya c. | Expérience générale |
Évaluation :

Had the worst move out experience. I reserved a truck at the location for move out and asked for 24 hrs access on the 18th. Neither was done. My move out was horrible, to say the least. Unprofessional

Nicola W. | Expérience générale |
Évaluation :

Awesome facility and wonderful service from the staff

Emmanuella -. | Expérience générale |
Évaluation :

No major complaints

Ketasha W. | Expérience générale |
Évaluation :

Will not go to this store ever.

keionndra w. | Premières impressions |
Évaluation :

Everyone was very helpful an good energy . Keep up the good work!!!

Tammica H. | Premières impressions |
Évaluation :

All the employees at this location are very helpful and I will definitely come back to this location if needed.

Lyndia P. | Premières impressions |
Évaluation :

Employee very friendly and helpful

jamie w. | Premières impressions |
Évaluation :

one bathroom was not clean .

Johnathon S. | Expérience générale |
Évaluation :

Some Poor customer service, higher prices then I’ve paid in both Florida and Alabama. Convenient location, One teammate in particular was great! Super helpful with everything.

Mernette E. | Expérience générale |
Évaluation :

During my time there I was often bullied into thinking I was about to receive a lien from Jeremiah the GM Wife I did not like it Often when I came there I was hindered from using the restroom by fozz

Milton A. | Expérience générale |
Évaluation :

Terrific service!

Nicola W. | Premières impressions |
Évaluation :

manager and his coworker was excellent

Charlisa T. | Premières impressions |
Évaluation :

Great setup. Love the easy access.

Krystal H. | Expérience générale |
Évaluation :

Great customer service

Edwin R. | Expérience générale |
Évaluation :

Very nice

salih a. | Premières impressions |
Évaluation :

The two young gentlemen/employees gave superb customer service. Thank you.

nicole m. | Expérience générale |
Évaluation :

N/A

Florida J. | Premières impressions |
Évaluation :

Great

shirley D. | Premières impressions |
Évaluation :

The store on MT Zion I give them Thumbs Up There are very professional they helped me and my family out very well I will tell everybody about You all Thanks Very much

Alicia P. | Premières impressions |
Évaluation :

The customer service was great

Nicole W. | Premières impressions |
Évaluation :

I placed a reservation for a U-Haul truck and storage. I was able to ren and check out my truck but when I came to get my storage it was the wrong size so a rep help change it but it was on the 2nd

Tyler E. | Premières impressions |
Évaluation :

This location was by far the most helpful U-Haul location I’ve ever used. They were friendly, enthusiastic, and very professional. The GM Jeremiah helped me with drop-off location switch.

GERRA S. | Premières impressions |
Évaluation :

Love newer location .the guy that set up the storage missed out on informing me of a lot of information but security wise ,i do feel as though my possessions are in good hands. I am glad i chose this

KEASHA K. | Expérience générale |
Évaluation :

Very clean and well-maintained.

Lanaifran B. | Premières impressions |
Évaluation :

Associates were very helpful and made my experience great

Akinwale S. | Expérience générale |
Évaluation :

Great facility

Veronica C. | Expérience générale |
Évaluation :

Very friendly staff, clean and comfortable

Jacqueline W. | Expérience générale |
Évaluation :

AWESOME, AWESOME, AWESOME!!!

robert w. | Expérience générale |
Évaluation :

Excellent!

Rose M. | Expérience générale |
Évaluation :

Excellent delivery service. I highly reccommmend.

Peggy G. | Expérience générale |
Évaluation :

So glad to be out of there

Aaron B. | Expérience générale |
Évaluation :

Jeremiah and his team are first rate!

Alicia B. | Expérience générale |
Évaluation :

The entire staff was very professional at all times and always assisted me in every need that I had

GUSTINA C. | Premières impressions |
Évaluation :

I had to wait for a long time, but service was extremely good.

George W. | Expérience générale |
Évaluation :

After I told the office I would be in on a certain day to pay my bill they called me every few days leading to that day Gabriel even went back and forth with me over the phone not great service

monique p. | Expérience générale |
Évaluation :

They charged me a $30 service fee when I returned the truck well over the amount at starting point.

Tracy O. | Premières impressions |
Évaluation :

Great service!!!😁

Rhonda P. | Premières impressions |
Évaluation :

Staff was great. Location is spotless. My only complaint is that at 9 am on Saturday the line of customers was very long. One more employee working the counter would have helped the 2 that were there.

Jacqueline L. | Expérience générale |
Évaluation :

The units are priced too high

Corine F. | Premières impressions |
Évaluation :

GABBY WAS EXTREMELY HELPFUL..AND SUPER NICE!!!!

Roosevelt N. | Expérience générale |
Évaluation :

I absolutely love this location! Not only was the location exceptionally nice & always clean, but the staff was always professional, courteous and very helpful!

LaShawn M. | Premières impressions |
Évaluation :

Fuzzy the rep was rude when asking different questions about the different sizes of trucks and storage. He lack patience and it shows in his customer service. Also the wait is very long inside .

Jack C. | Expérience générale |
Évaluation :

We had a ubox at my house so we never were at the facility but it made me answer the questions. Reserving the box, drop off and pick up was easy

sharlene v. | Expérience générale |
Évaluation :

My experience at U-Haul regarding staff (pleasant and professional), facility (clean and secure), and location was outstanding. Thank you U-Haul staff for a job well done.

Michael S. | Premières impressions |
Évaluation :

Great facility. I have no worries about the safety of my belongings. The storage facility is clean, well lit with lots of state of the art security. The staff is very courteous. Great experience.

KEASHA K. | Premières impressions |
Évaluation :

The staff was friendly and thorough.

Monae W. | Premières impressions |
Évaluation :

This is by far the best U-haul experience I’ve ever had. The location as well as the assistance given by all staff met and exceeded my expectations. I will always refer individuals to this location.

Laketa B. | Expérience générale |
Évaluation :

Thanks for everything

vickie c. | Expérience générale |
Évaluation :

Thanks

LINDA H. | Expérience générale |
Évaluation :

For the most part, the staff was friendly, knowledgeable and prompt. The day I moved out of the unit though, service wasn't so quick.

Sharon H. | Réservation |
Évaluation :

Friendly service

Vivian h. | Expérience générale |
Évaluation :

When I first came I was stressed and very upset but at the end of the day my services were met. I appreciate your services at South Lake Uhaul in Morrow thank you

HELEN G. | Expérience générale |
Évaluation :

Darlene at the Morrow location was fantastic. She was friendly and helpful. She delivered the boxes in the cold pouring rain and had a smile on her face. Great experience!

FEDONA D. | Réservation |
Évaluation :

Store manager was nice made a bad situation better.

Traci M. | Réservation |
Évaluation :

Welcome to the neighborhood! 😁 Nice, new facility; always clean and well stocked; with a friendly & helpful staff! Thx Becky & Jeremiah for A+ customer service! 💯 Keep Up The Great Work Team! 🅰➕

Jordan B. | Expérience générale |
Évaluation :

Discounting the dead roaches littered around on the floor, I'd say it's quite a neat storage facility. The only issue I have, is that I was not told of the lack of temperature control.

KATHY B. | Réservation |
Évaluation :

My experience was great....thank you

Vivian h. | Réservation |
Évaluation :

I was very unsatisfied with the U-Haul. I was missed lead it I was given the wrong instructions and then I got charge for extra mileage that was not post to be taking off

TINESHA F. | Réservation |
Évaluation :

Guest service was amazing.

Cecily M. | Expérience générale |
Évaluation :

Darlene, Ubox, was great and very professional.

Candace C. | Expérience générale |
Évaluation :

They have very great customer service!!

Karen L. | Réservation |
Évaluation :

Convenient & know there job

LACHERYL M. | Expérience générale |
Évaluation :

Everyone I've encountered at the facility was awesome

TWANA J. | Expérience générale |
Évaluation :

The office was clean. The storage facility did not get swept too often. Other feedback, please give customer option to see/walk trough storage unit location (1st or 2nd floor) prior to renting.

pamela m. | Réservation |
Évaluation :

Everyone was very friendly and very helpful. I really appreciate good customer service.

GUSTINA C. | Expérience générale |
Évaluation :

Long wait for service, otherwise, excellent service.

brittany h. | Expérience générale |
Évaluation :

Everything was fine

Marlon T. | Expérience générale |
Évaluation :

If this was the last storage facility i would donate all my things to charity! The manager Jeremiah scoville was rude and insulting! I emailed about his behavior never got a follow call from his boss

courtney t. | Expérience générale |
Évaluation :

Excellent service very knowledgeable general manager extremely helpful Thanks u haul @ Morrow GA

Charlie B. | Réservation |
Évaluation :

The people at this store were the best people to me. Fozzy went beyond,and above. This was my first day in Alt. He helped me so much. I thank him so much.

barry w. | Expérience générale |
Évaluation :

Roaches roaches roaches

Travet W. | Expérience générale |
Évaluation :

I had an excellent experience with the staff and facility!

D'Anna b. | Expérience générale |
Évaluation :

Call center reps were horrible when communication with customers and Mgr’s.

betty s. | Expérience générale |
Évaluation :

none

PATRICE S. | Réservation |
Évaluation :

It was a good experience. Everyone was helpful.

GUSTINA C. | Réservation |
Évaluation :

Good service

Annette C. | Expérience générale |
Évaluation :

The staff there was very helpful very great hospitality management team was great and I want to thank I believe his name is mr. Fuzzy great job

Mark Q. | Expérience générale |
Évaluation :

Z

frank A. | Expérience générale |
Évaluation :

Excellent location, clean and great customer service.

ROBYN P. | Expérience générale |
Évaluation :

I love this place and I will always come back

Debby S. | Expérience générale |
Évaluation :

It was very frustrating and time consuming trying to arrange to get the pods delivered to my house. The staff was not knowledgeable of pricing for delivery and unloading and was very unhelpful

Leteshia C. | Expérience générale |
Évaluation :

The storage facility was very clean and well maintained. The staff was excellent.

Morreys G. | Expérience générale |
Évaluation :

Really great service and they were very understanding of your situation.

RAVEN B. | Expérience générale |
Évaluation :

Great Facility I was very pleased

Non reviews have been submitted for this location.

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