For now just keep up the good customer service I rent at this place oftenIGNACIO Q.
Customer Reviews for U-Haul Moving & Storage at South Main St Roswell
Pour nous contacter
Roswell, NM 88203
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Was met in the parking lot by an employee who didn't seem interested in going over the truck with me. I had to insist on it. I don't care that she was the only employee working. That is not my fault. I'll never rent from UHaul againThomas A.
This uhaul dealer is one of the best I have experienced. I will definitely recommend to all the people I know here in town. Great location.lynn G. | Expérience générale
We have used this place before but the guy helping us this time was rude and ignorant - spent his time trying to scare us if we didn't bring the truck back.. even telling us about going to Artesia to find a truck!!!! Telling stories instead of making sure what we needed was right. We had asked for a dolly and it wasn't given.. had to go back to get it. This guy needs to do his job.Marlys F.
Great facility! Clean, well organized, and an extremely helpful staff.Paul D. | Premières impressions
Le client n'a pas laissé de commentaire.Patricia S.
Le client n'a pas laissé de commentaire.LAURA H.
I don' see a need for improvement. The entire staff was professional, keenly informed of my requirements and the whole transaction from reservation to pick up and return were exactly as discussed. I'm very pleased with U-Haul on South Main in Roswell.rocky J.
Mike was really helpful in meeting all our needs!!Pam F. | Expérience générale
Le client n'a pas laissé de commentaire.KERRY L.
Le client n'a pas laissé de commentaire.Christina A.
Le client n'a pas laissé de commentaire.BILLY B. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT N.
Le client n'a pas laissé de commentaire.LEE M.
Excellent, friendly, helpful staffDR. S.
Le client n'a pas laissé de commentaire.grace M.
The young lady at the counter and the young gentleman that checked in my trailer were AWESOME!! It was my first time getting a storage and they made it seamless. Also, I had a trailer that needed to be checked in but it was for a different location but they made it super convenient by letting me check it in their to make my experience easier. I really appreciate this whole team for helping me during a stressful time. Thanks guys, keep up the good work!!Timothy R. | Premières impressions
Le client n'a pas laissé de commentaire.sheila brian S.
They where friendly and helpfulAdrian S. | Expérience générale
No issues to reportsam M.
Excellent customer service, friendly, and helpful. Very clean facility!Samantha G. | Premières impressions
Le client n'a pas laissé de commentaire.Michaela W.
Le client n'a pas laissé de commentaire.Roger A.
Keep up the good work! Mike and employees are very helpful.JEFFREY S.
That was a young gentleman helping me very inexperienced at Customer Service but he did his best nice and friendly not rude at all and the young lady excellent both employees were very nice and sweet to us we came from Albuquerque New Mexiconatali a. | Premières impressions
Professionally run uhaul dealer. Nice, friendly and accommodating.lynn G. | Premières impressions
Le client n'a pas laissé de commentaire.JACK C.
Mike and Ernie are awesome great customer service!Jimmy F. | Expérience générale
Thanks for all the helpMichael D. | Expérience générale
Nothing your Awesome!DANIEL B.
Have a better after hours drop off procedure so the renter would be able to easily prove they returned the rented equipment early and in good shape.Donald D.
Le client n'a pas laissé de commentaire.Randy P. | Expérience générale
Le client n'a pas laissé de commentaire.Gordon S. | Premières impressions
Easy to rent and no hassle no paperwork...and beat of all no contracts...UHAUL IS THE TOP OF THE LINE IN STORAGE SOLUTIONSBrandy C. | Premières impressions
Truck broke down 290 miles from turn-in dealer. Can't say enough good things about Uhaul: put me up for the night and towed the truck to my home and then came back and picked it up when it was unloaded. Sam Shoen would be proud of the way the company turned an unfortunate, bad situation into a customer service masterpiece.Thomas D.
No improvements needed. Customer service for pickup and drop off was amazing.Diana M.
Le client n'a pas laissé de commentaire.Aaron G.
Le client n'a pas laissé de commentaire.Elizabeth N.
Le client n'a pas laissé de commentaire.shayla T.
Le client n'a pas laissé de commentaire.Karolyn A.
Le client n'a pas laissé de commentaire.Ashley A.
Experience was great, I had no issues, facility and staff were excellent.paul r. | Expérience générale
Le client n'a pas laissé de commentaire.Latonia L. | Premières impressions
Great place to store your items with no worriesGina Q. | Expérience générale
Le client n'a pas laissé de commentaire.Martin C.
The Uhaul team went above and beyond to make sure I was set up to have a great moving experience.Andrew C.
Everything was good friendly guy working nice real niceRudy F.
The staff was incredibly helpful And professionalJason W. | Premières impressions
Le client n'a pas laissé de commentaire.Michael C.
Got charged $47 in gas for 18 miles that makes no sense.Kylie P.
Le client n'a pas laissé de commentaire.Mikaela M. | Premières impressions
Le client n'a pas laissé de commentaire.KAREN P.
Le client n'a pas laissé de commentaire.Betty T. | Expérience générale
Le client n'a pas laissé de commentaire.Manuel R.
Le client n'a pas laissé de commentaire.Jamie B. | Premières impressions
Allow more time to inform customer if equipment will not be available. Also don't tell me I will be reimbursed for turning in equipment early and then it not happen.Jaime R.
Le client n'a pas laissé de commentaire.Frank S.
Le client n'a pas laissé de commentaire.Peter C.
Perfect service and price!Jane G.
Le client n'a pas laissé de commentaire.Julia N.
Le client n'a pas laissé de commentaire.Michael M.
Great service all around. Rental went quick and easy, equipment was what I expected, and had no issues. Customer service was to notch and when I have rental needs in the future will definetly use this office.charles S.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.denny G.
I was disappointed with the claim that the truck had a full tank of gas. Although it appeared to be full since the needle was at the end of the shaded grey area, it was not. The needle should have been at the letter F. I had only traveled about 100 miles and had to fill up. I paid over $100. Then I drove another 100 miles and filled the tank of gas. I only paid $35. This proved to me that I was not given a full tank as agreed. I am unhappy that I paid for someone else's error. I would like some compensation for this mistake.Margaret B.
I was suppose to pick up my truck in Artesia NM and was notified to pick up in Roswell NM which caused me over duty dollars in mileage. I told the people in Roswell twice that I was suppose to pick up in Artesia.judy T.
Equipment not properly maintain and serviced.Nathaniel L. | Expérience générale
Le client n'a pas laissé de commentaire.Teddy A.
Le client n'a pas laissé de commentaire.MARARITA E. | Premières impressions
Le client n'a pas laissé de commentaire.DARRELL B. | Expérience générale
Very fast serviceYolanda M.
Ernie,Tyler, and Mike are the bestGLENN H.
The people working at this location took care of getting me checked in quickly. They were very nice, good representatives for the company.Barbara H.
My best uhaul experience as of yet.STEVEN P. | Premières impressions
Le client n'a pas laissé de commentaire.GynnaT J.
Le client n'a pas laissé de commentaire.Dave M. | Premières impressions
Le client n'a pas laissé de commentaire.Clyde B.
The people that run the location....do care. The company....being U-HAUL....the people just can't get their shit together. I received continuous phone calls from the so-called mainstream company of operations.....over, and, over, again....about the same thing. Just unreal. I just called the drop-off location myself about the day and time of the drop-off. I still kept getting phone calls......enough is enough people.....bob G.
Le client n'a pas laissé de commentaire.mary G.
Le client n'a pas laissé de commentaire.Phoebe S.
Le client n'a pas laissé de commentaire.Miguel G. | Premières impressions
Mike, the owner, was beyond helpful. Halfway to our vacation destination, the transmission in my suburban went out. We were stuck in Roswell with a trailer full of toys and no way to get it to Colorado. He helped us get there and navigate a tricky turn of events that required that we get another truck from a different location. He was kind, trustworthy and a problem solver. 10/10 highly recommend. Thanks Mike!brittany S.
U-Haul vehicles need cruise control!!!John F.
Le client n'a pas laissé de commentaire.GLENN H.
Le client n'a pas laissé de commentaire.Linda L.
Le client n'a pas laissé de commentaire.Robert O.
Employees were helpful and worked promptlyGabriel V.
Le client n'a pas laissé de commentaire.Ryan E.
Le client n'a pas laissé de commentaire.Israel A. | Premières impressions
Like made sure we were set to go. He went the extra step.silvia M.
Le client n'a pas laissé de commentaire.Shawnaree S.
The new Roswell facility on South Main is wonderful!Jesse C. | Expérience générale
Great customer service from the Roswell location.Joseph A.
Le client n'a pas laissé de commentaire.JEREMIAH H.
No suggestions. Keep doing what you're doing.Kathy W.
Le client n'a pas laissé de commentaire.James A.
Le client n'a pas laissé de commentaire.harold M.
Dropoff was quick and easySharron S.
Le client n'a pas laissé de commentaire.Siria Yara P.
Le client n'a pas laissé de commentaire.Robert D.
The experience was wonderful, the manager and other staff are always friendly. They explained to me how to hook up the trailer I rented and offered applicable products. I rented a unit for a month and was pleasantly surprised at the cleanliness of the faclity.April A.
Le client n'a pas laissé de commentaire.Eduardo C.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.Linda F.
Made a stressful situation a smooth transition.STACY M.
I had a great experience! The cargo van was perfect for my needs. The Uhaul Manager Mike was great! I will be back!Ray C.
Absolutely Nothing to improve the service here at Roswell. This is the Best U-Haul station that I've ever done business with, I've been helped with loading boxes to my truck, having my questions answered and also the rules and regulations explained regarding my cross the states trip. I can't thank Mr. Mikeal Davis Jr. enough - he is very high bar when it came to helping me at U-Haul.Noemi J.
Le client n'a pas laissé de commentaire.Kenneth P.
Mike and his crew is top notch group!Michael H.
Le client n'a pas laissé de commentaire.JOE G.
Felix was very friendly, knowledgeable and talked me through the rental process. Thank you Felix!!Krystal H.
Got charged double for gas even though we did not start with a quarter tank... and was charged a gas refueling charge. $60 for 6 balloons of gas.Brett K.
Everyone is so nice & helpful!Angela A.
Maybe not advertise something as"19,97 per day" then charge almost $200 for ten hours. Other than that your good.tina R.
Le client n'a pas laissé de commentaire.Albert W.
Mike was very helpful thank you Mike for your help God-bless you and your familyRose G.
Great customer service!!JOHN B.
Le client n'a pas laissé de commentaire.Ryan E.
This store was awesome! Friendly and helpful associates. I will definitely come again and recommend this store.Sostena G.
Le client n'a pas laissé de commentaire.Mario S.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.Bernice M.
The folks at the Roswell location were very professional and courteous.Dana W.
Le client n'a pas laissé de commentaire.Tina S.
Le client n'a pas laissé de commentaire.JANE W.
Mike was great, professional, knowledgeable, and a pleasure to work with.Joseph G.
Le client n'a pas laissé de commentaire.Sydney V. | Online Move In
Excellent and the manager was just the most attentive and helpful as well!!Loved being there just needed a larger unit and yours were all taken!!NORMAN C. | Expérience générale
Le client n'a pas laissé de commentaire.Sydney V. | Online Move In
Le client n'a pas laissé de commentaire.KRISTY H. | Premières impressions
Staff were always helpful when needing anything , one of the best facilities we have ever usedamanda D. | Expérience générale
Le client n'a pas laissé de commentaire.Dana W. | Expérience générale
Le client n'a pas laissé de commentaire.Maureen O. | Premières impressions
Everyone that works there is super nice. Very informative too. Highly recommend them for storage and rentals.Janene M. | Premières impressions
Le client n'a pas laissé de commentaire.Corrina M. | Expérience générale
A very nice, clean and friendly facility. Very happy with the staff, especially Mike the manager, who was always knowledgeable, friendly, and through.Yolanda C. | Expérience générale
Mikey did a wonderful job. Took very good care of my 84 year old mother. Thanks Mikey!ALAN C F. | Expérience générale
Mike Davis and his employees do a great job.Thad B. | Expérience générale
Le client n'a pas laissé de commentaire.Leonard G. | Expérience générale
I Was Very Surprised With The Service! It was Outstanding and Very Friendly I Never Experienced Such Great Service! I Will Always Recommend Everyone I know to U-HAUL. Made Moving So Easy And A Stress Release!Gilberto C. | Online Move In
The staff and facility are amazing!!! I would highly recommend this location to anyone who has a need for storage or truck rental!Shana A. | Premières impressions
Le client n'a pas laissé de commentaire.Valerie B. | Expérience générale
They never reimbursed me for the 100 dollars they guaranteed multiple times I would get back once I brought the truck back. I still haven't gotten the money back after being promised. They THREW AWAY THREE BRAND NEW MATTRESSES IN MY UNIT and gave me a 24 hour window to respond to an email???? Excuse me, CALL ME if you're going to throw away my things. If I wasn't being charged DOUBLE when I originally had a unit at the Virginia location in roswell, for less than thirty dollars, they moved my storage, racked the price up to barely affordable, THEN said because I didn't ALSO buy insurance (which I WAS NEVER ASKED ABOUT) THAT THERES NOTHING THEY COULD DO ABOUT MY MATTRESSES. at LEAST give me back my extra 100 dollars.Chelsea M. | Expérience générale
Mikey very courteous and helpful!Bernice M. | Premières impressions
Le client n'a pas laissé de commentaire.Luis V. | Premières impressions
The men that work there are VERY helpful and friendly.diane m. | Expérience générale
We loved our storage. We felt totally comfortable leaving our belongings there. It was a safe place.Dawn A. | Expérience générale
Great place great experience!!Best customer service I have ever had!!NORMAN C. | Premières impressions
Great people friendly an helpfulDOUGLAS H. | Expérience générale
Le client n'a pas laissé de commentaire.KENNETH B. | Expérience générale
Great serviceDarren T. | Expérience générale
Le client n'a pas laissé de commentaire.alfredo s. | Expérience générale
Le client n'a pas laissé de commentaire.Conrad D. | Premières impressions
Attendant was friendly and helpful. Walked us to our storage and gave us a full explanation on how it all worked.Juan R. | Premières impressions
Le client n'a pas laissé de commentaire.wendy d. | Expérience générale
Great service clean unitsDarren T. | Premières impressions
They were helpful and kind need people like that great job.francis m. | Premières impressions
The indoor climate controlled building flooded and destroyed and/or damaged some irreplaceable items, so I'm not exactly satisfied.Shannon G. | Expérience générale
I am very pleased with the service .I would recommend a storge to a freind ,service was good unit was clean close to the door that was handy.I really like drive in to the storge .considering it was raining that was very nice.my rateing on scale 1-10. Is 10 Thank u Maria Chavez.MARIA C. | Premières impressions
Le client n'a pas laissé de commentaire.Christi B. | Premières impressions
Le client n'a pas laissé de commentaire.patricia f. | Premières impressions
Upon returning my uhaul Mike,Tim,Ernie and Shyanna were very attentative, friendly,,and very knowledgeable. I love uhaul and will always recommend this great company and warm staff. Thank you Bonnie Cassidybonnie c. | Premières impressions
Very informative and helpful. Very clean facility.sHARLENE r. | Premières impressions
All staff was accommodating, very friendly and knowledgeable about all products. I really enjoy going to my unit and always feel welcomed. Merci.Yolanda C. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIAM B. | Premières impressions
Very very friendly and fast service. Great communication between myself and the staff they were very helpful. Facility clean as well. Would highly recommend!REBECCA J. | Premières impressions
Le client n'a pas laissé de commentaire.Juan O. | Premières impressions
Le client n'a pas laissé de commentaire.harold s. | Premières impressions
Le client n'a pas laissé de commentaire.Juan R. | Expérience générale
Mike the owner was fantastic and very accommodating. Great locationThad B. | Premières impressions
Everyone was professional and very helpful.Diana C. | Expérience générale
The staff is friendly, knowledgeable, kind and very helpful.Diana C. | Premières impressions
This should be the Model storeBrian C. | Expérience générale
Mike and his staff are great! They took good care of me and my belongings.ABIGAIL D. | Expérience générale
Le client n'a pas laissé de commentaire.cindy c. | Expérience générale
Above and beyond! Very helpfulBrian C. | Premières impressions
Le client n'a pas laissé de commentaire.ANALUCIA P. | Premières impressions
The facility was just what we needed to securely store our belongings until we moved into our new home. The staff were all very friendly and helpful. I would highly recommend them to anyone needing to store their belongings or rent a truck.tAMARA R. | Expérience générale
My first visit I waited 45 min to unload because an 18 wheeler was blocking the auto door entrance where you pull in and unload, was very frustrated I had more things to bring but I ran out of day light!!!!Harold S. | Premières impressions
Excellent and friendly customer service. Merci.cindy c. | Premières impressions
These folks always have a smile, very friendly and knowledgeable. Beautiful facilities...safe...and a great loading and unloading area. Was VERY pleased. Thank you for the wonderful service.Loretta H. | Premières impressions
Loved the convenience of having a loading/unloading bay. It was raining so we stayed completely dry. Lots of space to unload Uhaul. The carts were very helpful and my unit was close to the unloading area. Facility was clean and spacious. Very nice restrooms.Cynthia P. | Online Move In
Everyone was so polite & accommodating. We were transferred, & will be looking for "U-Haul" storage again based on the new Roswell store.rex h. | Expérience générale
Le client n'a pas laissé de commentaire.Shakanyah M. | Expérience générale
Le client n'a pas laissé de commentaire.Desiree S. | Expérience générale
We were tired after driving for over eight hours but the services we got were awesome. The stuff was so helpful and the storage was well maintained. We knew that we had chosen the right place to keep our belongings. Keep up the good work.SUBIRA M. | Premières impressions
Le client n'a pas laissé de commentaire.Jefren S. | Premières impressions
Le client n'a pas laissé de commentaire.William J. | Premières impressions
The only complaint is I did not receive the code to get into the building to access my storage unit! Everything else was great and easy!! Mike took great care of us!!MATTI C. | Premières impressions
Excellent, hands-on customer service! This is a brand new facility, and they are open about their growing pains and dealing with them head on. Access ease is adequate to my needs, and improving rapidly. Thanks especially to Mikey, but the rest of the staff were also friendly and helpful!Kevin A. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!