Customer Reviews for U-Haul Moving & Storage at South Main St Roswell

250 évaluations

1705 S Main St   Roswell, NM 88203

(575) 208-0360

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(575) 208-0360

1705 S Main St
Roswell, NM 88203

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Yolanda C. 
Évaluation :
5

Mike & Tim were very helpful and patient. Would recommend the Roswell office anytime.

Ana B. 
Évaluation :
5

The only issue I had was there was only one employee working at the time (07:15 AM) who was working with another customer and I had to wait approximately 45 minutes before being waited on. Otherwise the employee was very professional and courteous, other than the wait, I had a great experience renting the trailer the process was flawless.

BILLY T. 
Évaluation :
5

Great service and personality was well knowledgeable Thank Tou

ANDRES B. 
Évaluation :
5

Mike is awesome! Thank you for all your help!

Sostena G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn G. 
Évaluation :
5

No comments really. Everything went great

SCOTT LOUIS W. 
Évaluation :
1

They charged me for a car tower that I had dropped off the same day I used it and even knew I had dropped it off.

George G. 
Évaluation :
5

Mike and Tim were excellent and very accomodating, especially for two people such as my wife and I, who had no idea what we were doing.

Michael H. 
Évaluation :
5

We loved our storage. We felt totally comfortable leaving our belongings there. It was a safe place.

Dawn A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDGAR A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNY E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANNY L. 
Évaluation :
5

We rent regularly and only had one issue that was resolved quickly.

JENNIFER L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ISIDRO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rudy C. 
Évaluation :
5

Great place great experience!!Best customer service I have ever had!!

NORMAN C.  |  Premières impressions 
Évaluation :
4

Great people friendly an helpful

DOUGLAS H.  |  Expérience générale 
Évaluation :
5

Great work

JOSE M. 
Évaluation :
5

Excellent service

JOSEPH M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GREGORIO M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALFRED R. 
Évaluation :
5

Everything excellent

MAHMOUD A. 
Évaluation :
5

Mike Davis and his crew do an outstanding job with customer service

THADDEUS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEANNE C. 
Évaluation :
5

As always the Davis family and their extended family always work and strive for excellent customer service .

PATTY E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUBEN P. 
Évaluation :
5

Great service

Darren T.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle.

MONICA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alfredo s.  |  Expérience générale 
Évaluation :
4

We had a "reservation" for a 10x10 storage room for over a month before we arrived. When I picked up the trailer in Tucson they suggested that I call because there have been a lot of issues with unavailability. Apparently your reservation system allows you to reserve any size room even if it doesn't exist. I had to scramble to find someone to allow me to use their garage for a month. This is absolute garbage and must be fixed immediately! Completely unacceptable and no fault at all of either location.

JAMES S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose G. 
Évaluation :
4

Make sure all tires are in good, safe condition with plenty of tread. That was not the case with two of the four tires on the auto transport we rented.

CODY F. 
Évaluation :
5

N.D.

Albert G. 
Évaluation :
5

No improvements needed, keep up the great work!

TRAVIS B. 
Évaluation :
3

Not having to go inside to get the key when I signed up for mobile pick up. If I wanted to go inside I would have just done all the stuff inside?

Christi N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHAN JAMES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Conrad D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CASSIDY D. 
Évaluation :
5

Attendant was friendly and helpful. Walked us to our storage and gave us a full explanation on how it all worked.

Juan R.  |  Premières impressions 
Évaluation :
5

Not much improvement needed EXCEPT the computers need to be upgraded. It took the clerk 3 tries to get my information and payment to go through and she said it had been giving them problems all day.

JAMES H. 
Évaluation :
5

Customer service was not to par but Mike hims of is awesome

CRUZ M. 
Évaluation :
5

Was received promptly and took care of unhitching trailer...... very professional

Robert U. 
Évaluation :
5

Great service

Michael H. 
Évaluation :
5

Service was great and was handled in a timely manner and all my questions was answered

MICHEAL M. 
Évaluation :
5

All was good. Mike and the rest of the employees are fantastic.

Eric C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GRACE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wendy d.  |  Expérience générale 
Évaluation :
1

At first a disaster, uhaul called and canceled my order in less than 24 hours. Spoke with regional manager and she went beyond to make everything good. Later that day uhaul called and said I have no moving company they had been arrested and I'd have to come get unboxes. I stressed that something had to be done far we have no means of getting. this was paid up front and needed to be out of duplex in two days. They did find us a new moving company which was on time and very nice but needless to say I didn't realize they didn't package the unboxes correct. All boxes were clearly marked and the never used one blanket so our stuff was completely crushed, broke and ruined. They had the fragile stuff on the bottom and wooden shelves on top of each other. Office chairs and couch had holes. All my stuff was new because I couldn't get my belongings because of COVID restrictions. This is heart sickening and hope uhaul resolves.

Kathleen C. 
Évaluation :
5

Great service clean units

Darren T.  |  Premières impressions 
Évaluation :
5

The ONLY complaint I have is this: I picked up my truck at 8:30 pm. I LOVE that you can get the rental at any time. Very convenient! The directions said the key would be in a locked box on the building. The instructions were in detail and perfect...except there was no key. I called the 1-800 number and she quickly found that the truck had a coded lock on the back of the truck. The key code sent to me opened this lock and the key was in the back of the truck. There should have been something that told me this option if the key wasn't in the key holder thingy on the outside wall. I LOVED the coded lock though. If you were moving stuff to storage & took more than one day, you didn't have to have 2 locks since one was provided with the truck. Also, the lock was perfect no matter what because it was the pick proof, cut proof kind & wasn't keyed so you didn't have to keep up with another key. I also want to mention the staff on the phone & in person were excellent!! Return was perfect. I pulled up, they were there like they knew I was coming. Everything was done there on the spot. No need to go inside. That was even better since I had been moving and was hot, sweaty, and dirty. Thanks everyone!! Love your new location!! (New since I moved here 2 years ago)

Angela A. 
Évaluation :
5

These people were very helpful.

Robert S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Toni B. 
Évaluation :
5

Keep doing the same thing you are doing.

DOUGLAS H. 
Évaluation :
5

They were helpful and kind need people like that great job.

francis m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PEDRO G. 
Évaluation :
2

The indoor climate controlled building flooded and destroyed and/or damaged some irreplaceable items, so I'm not exactly satisfied.

Shannon G.  |  Expérience générale 
Évaluation :
5

Nothing, keep up the great service. this is by far the best location/facility I have been too. Your storage facilities are super!! and the management is the best

CAREY L. 
Évaluation :
3

The store needed some benches and chairs. There was no place to sit down while waiting for service.

JORDAN C. 
Évaluation :
5

Rented a car hauler for 3 days. The equipment performed flawlessly during my entire trip. Quick and easy service represenitive. I was very pleased with the entire rental process and would highly recommend this dealership for your U-Haul rental needs. Excellent Service!

STEVEN H. 
Évaluation :
5

Everyone was excellent, accommodating, and well informed about all products, they even informed of specials I was not aware of. That is real customer service! Everyone was so friendly, I felt relaxed and actually enjoyed renting several units, a truck and purchased merchandise as well.

STEVEN M J. 
Évaluation :
4

I am very pleased with the service .I would recommend a storge to a freind ,service was good unit was clean close to the door that was handy.I really like drive in to the storge .considering it was raining that was very nice.my rateing on scale 1-10. Is 10 Thank u Maria Chavez.

MARIA C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christi B.  |  Premières impressions 
Évaluation :
5

Make sure Mike stays in Roswell South location. He's your best asset!

MAXWELL V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patricia f.  |  Premières impressions 
Évaluation :
5

Mike Davis and his team do a great job!

THADDEUS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorrian V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY G S. 
Évaluation :
5

Great service, equipment was in great shape...Mike has a great facility.

TONY R. 
Évaluation :
5

Upon returning my uhaul Mike,Tim,Ernie and Shyanna were very attentative, friendly,,and very knowledgeable. I love uhaul and will always recommend this great company and warm staff. Thank you Bonnie Cassidy

bonnie c.  |  Premières impressions 
Évaluation :
5

Very informative and helpful. Very clean facility.

sHARLENE r.  |  Premières impressions 
Évaluation :
5

Love the storage area and the people there are super nice and friendly and I enjoy talking with them when I go there. They helped me with all my needs and did a great job with getting me where I had to go. Thanks guys

RUSSELL M. 
Évaluation :
5

Fast and efficient

Jessica K. 
Évaluation :
5

All staff was accommodating, very friendly and knowledgeable about all products. I really enjoy going to my unit and always feel welcomed. Merci.

Yolanda C.  |  Premières impressions 
Évaluation :
5

Everything was great

WALTER G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAWRENCE R V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN S. 
Évaluation :
5

Pick up truck from Mike at UHaul center in Roswell NM. Very friendly and helpful. Thankyou for the Rental.

RICKY Z C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KALEB L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald Kenneth J. 
Évaluation :
5

Stellar business, very helpful and cooperative

ALBERT K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ODGES M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JARED A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NANCY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD M. 
Évaluation :
5

Mike is great.

JOHNNY M H. 
Évaluation :
5

No comments. Everything went well.

LAWRENCE R V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antony P. 
Évaluation :
5

Very very friendly and fast service. Great communication between myself and the staff they were very helpful. Facility clean as well. Would highly recommend!

REBECCA J.  |  Premières impressions 
Évaluation :
5

Outstanding, but undermanned.

William W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEREMIAH H. 
Évaluation :
5

Just stay as nice, friendly & helpful as you have been

SYLVIA C. 
Évaluation :
5

It was great. Will use it again thank uou

JOSEPHINE G. 
Évaluation :
5

I was so nervous because I never rented a U-Haul so I thought it would break down on us but it rode smoothly all the way Florida with no issues

Marcus B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSHUA C. 
Évaluation :
5

Mikey is the best, passed down from his dad on top notch friendly prompt service

DANNY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINA W. 
Évaluation :
5

Mikeal Davis Jr. helped us get our rental pickup and motorcycle trailer picked up and then checked back in. He was thorough, knew what he was doing, and didn't waste any time, even though the computer was down because the Internet was down throughout the city. After a long day on the road, he checked us back in and we were on our way in no time. Thank you, Mikeal!

nancy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert A. 
Évaluation :
5

Nothing to improve excellent customer service

James T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelia P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICKY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW N. 
Évaluation :
5

This was the first time I've rented from Uhaul and am very pleased. I rented a pick up truck, it was a comfortable ride and had the power and room I needed. This particular facility has everything you need!

MURIEL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYLA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

harold s.  |  Premières impressions 
Évaluation :
5

Nothing!! Exceptional place!!! Always use this location for my moving needs. Mike and staff are always efficient, knowledge, and go above and beyond to take care of me!!

PENNY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN R S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH M. 
Évaluation :
5

Process was fast and vehicle was well maintained. Had me on my way!

SENECA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOMINIC Y. 
Évaluation :
4

The check in person did not listen to me

GEORGE B. 
Évaluation :
5

Nothing! It is working just fine, in my opinion.

Manual G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan R.  |  Expérience générale 
Évaluation :
5

Mike the owner was fantastic and very accommodating. Great location

Thad B.  |  Premières impressions 
Évaluation :
5

Everyone was professional and very helpful.

Diana C.  |  Expérience générale 
Évaluation :
5

The staff is friendly, knowledgeable, kind and very helpful.

Diana C.  |  Premières impressions 
Évaluation :
5

This should be the Model store

Brian C.  |  Expérience générale 
Évaluation :
5

Mike and his staff are great! They took good care of me and my belongings.

ABIGAIL D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cindy c.  |  Expérience générale 
Évaluation :
5

Above and beyond! Very helpful

Brian C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANALUCIA P.  |  Premières impressions 
Évaluation :
5

The facility was just what we needed to securely store our belongings until we moved into our new home. The staff were all very friendly and helpful. I would highly recommend them to anyone needing to store their belongings or rent a truck.

tAMARA R.  |  Expérience générale 
Évaluation :
3

My first visit I waited 45 min to unload because an 18 wheeler was blocking the auto door entrance where you pull in and unload, was very frustrated I had more things to bring but I ran out of day light!!!!

Harold S.  |  Premières impressions 
Évaluation :
5

Excellent and friendly customer service. Merci.

cindy c.  |  Premières impressions 
Évaluation :
5

These folks always have a smile, very friendly and knowledgeable. Beautiful facilities...safe...and a great loading and unloading area. Was VERY pleased. Thank you for the wonderful service.

Loretta H.  |  Premières impressions 
Évaluation :
5

Loved the convenience of having a loading/unloading bay. It was raining so we stayed completely dry. Lots of space to unload Uhaul. The carts were very helpful and my unit was close to the unloading area. Facility was clean and spacious. Very nice restrooms.

Cynthia P.  |  Online Move In 
Évaluation :
5

Everyone was so polite & accommodating. We were transferred, & will be looking for "U-Haul" storage again based on the new Roswell store.

rex h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shakanyah M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Desiree S.  |  Expérience générale 
Évaluation :
5

We were tired after driving for over eight hours but the services we got were awesome. The stuff was so helpful and the storage was well maintained. We knew that we had chosen the right place to keep our belongings. Keep up the good work.

SUBIRA M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jefren S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William J.  |  Premières impressions 
Évaluation :
5

The only complaint is I did not receive the code to get into the building to access my storage unit! Everything else was great and easy!! Mike took great care of us!!

MATTI C.  |  Premières impressions 
Évaluation :
5

Excellent, hands-on customer service! This is a brand new facility, and they are open about their growing pains and dealing with them head on. Access ease is adequate to my needs, and improving rapidly. Thanks especially to Mikey, but the rest of the staff were also friendly and helpful!

Kevin A.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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