Le client n'a pas laissé de commentaire.Natalie F.
Customer Reviews for U-Haul Moving & Storage at Southern and Unser
Pour nous contacter
Rio Rancho, NM 87124
(One Block West of Unser on Southern)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.pam E.
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.Andrew P.
Truck has tank was only about 3/4 full. No one told me I should return it with a full tank. Since it was full and I had to buy gas to get started, and I returned the truck a day early, I felt they could have made it right.Nacy M.
Le client n'a pas laissé de commentaire.ELIJAH E.
Le client n'a pas laissé de commentaire.Dell M Howell H.
Nothing! This store is the best location in and around Rio Rancho to make reservations & pick up the vehicle needed for your trip/move. The staff is extremely friendly & helpful & the manager JP is great! We had a small mishap with a rental & he was completely understanding as well as helpful. He is definitely an asset to your company!Barbara C.
Prices need to go down on renting a truckGregorio R. | Premières impressions
Le client n'a pas laissé de commentaire.Albert H.
Le client n'a pas laissé de commentaire.Richard K.
Le client n'a pas laissé de commentaire.pamela R.
All goodEfrain S.
Le client n'a pas laissé de commentaire.Roberta C. | Premières impressions
Le client n'a pas laissé de commentaire.Jacqueline D.
The employees at this location on Southern were a lot more Kind, friendly and helpful than the employees at 528. Thank you to those who work at the Southern location. They made it easy to obtain the reserved van and it was easy to return the vehicle as well!Jessica P.
Le client n'a pas laissé de commentaire.Victoria S.
We moved to New Mexico from Pittsburgh, and found the entire experience with Uhaul completely seamless - you made it so easy for us! From renting pods that were dropped off/picked up (and keeping us up-to-date on their whereabouts) to getting a storage unit, everything was great. Fortement recommandé!Jessica S. | Expérience générale
I initially went to wrong location for drop off, the manager was less than helpful and lacking customer service. One I arrived at the correct location 1650 Southern Blvd, I was so happy with my experience. The customer service was amazing, the rep was nice and friendly and very helpful. I will only use this location from now on even though its out of my way.Mikah W.
Le client n'a pas laissé de commentaire.Patricia W.
Le client n'a pas laissé de commentaire.JENNIFER J.
Only had issues with the web site. It was user error (me), but I was not able to self correct. Brick and mortar experience was awesome.Shelly A. | Online Move In
Very friendly staff. So efficient I got in and out within 5 minutes of pick up and same for drop off. Recommending this location to everyone I know.Jeremy A.
Everything was very professional and excellent service.Dana W.
Le client n'a pas laissé de commentaire.ANDREW P S.
Truck was a little rough to driveVictoria S.
Le client n'a pas laissé de commentaire.Aaron B.
The login was good but when I went to the unit the alarm went off when I open and it continues to do this and my name is wrong when I check in and outKaren c. | Premières impressions
The truck appeared to be aged and worn. Substantial decrease in speed going uphill. Maybe this truck needs retirementMike T.
They do a very good job.Christine F.
Le client n'a pas laissé de commentaire.THOMAS N.
Le client n'a pas laissé de commentaire.Karen A.
Le client n'a pas laissé de commentaire.Christopher L.
Le client n'a pas laissé de commentaire.Lawrence L.
U-Haul is the best storage facility and this property has an excellent staff Thank you SusanSusan S. | Premières impressions
Maintenance on the truck. Seemed like it needed to be balanced.Cody C.
Le client n'a pas laissé de commentaire.David L.
Great experience! Very quick process, friendly and helpful staff--I appreciate your service. Merci.Lisa M.
Pretty good service. No problem. Hope this will stay always.thanks.Gerardo D.
Le client n'a pas laissé de commentaire.Roy W.
All staff is very friendly and helpfulAntoinette L.
I had a great interaction with both the manager when checking out the trailer and the associate when I returned the trailer. All staff was friendly, knowledgeable, helpful and efficient! Time is precious and I appreciate that everything was fast and efficient.Luke M.
Personal very professional and in and out was seamlessJake C.
Le client n'a pas laissé de commentaire.BRAD M.
Le client n'a pas laissé de commentaire.Patricia F.
Ask for Andy!! Wow! From the moment I walked in on Good Friday making my reservation to picking up my u-haul I was just amazed and blessed by Andy! I have been going through stage 4 cancer and then covid and no job and I lost my home, my job, my daughter, my dogs and basically my life!! I am 40 years old and on disability and to anyone like myself who has worked for 25+ years, that's a hard pill to take! However, it's the grace and compassion of some that can turn just another horrible situation into a very positive and memorible one and that's worth the time to take a moment out of all of our short lived lives... I was basically homeless.. I needed a washer/dryer... My girlfriend has three teenagers..( yes lots of laundry!) The organization called The Wings Ministry run by the name of Ann Edenfield in albuquerque, New Mexico referred an amazing family who was looking to give their washer/dryer away as a donation but I had no way to transport... Then came Andy from u-haul... Went above and beyond for me and my new family!!! Thank you u-haul... And thank you Andy!!!! Little miracles are what we find hope in!!Andrew E.
Return of the rental truck was fast and easy. The UHaul attendant was helpful and very friendly! He was amazing. Kudos to having great staff.Jo Lynn G.
Le client n'a pas laissé de commentaire.JACOB L. | Premières impressions
Always great customer service and friendly faces! Highly recommend to all needing rental vans.Michael L.
Le client n'a pas laissé de commentaire.Acacia G.
Overall I all I was pleased with the unit. Unit was nice size, no moldy smell, It felt like a safe area, clean and it had a private bathroom that you have to put a password in to access it. I would use this facility again. My unit let some water in by the front door that a few boxes were a little damp. But wasn't a huge deal.RICHARD R. | Expérience générale
Le client n'a pas laissé de commentaire.George W.
I believe the name of the individual who checked me in was Jason Hunter. He was polite and explained the contract to me.Benedict U.
Le client n'a pas laissé de commentaire.Barbara E.
Le client n'a pas laissé de commentaire.paul G.
Josh provided knowledgeable and exceptional service. Keep him around/give him a raise!Garridon G.
Le client n'a pas laissé de commentaire.Ryan H.
Keep up the great work! very pleasant experience. Will be returning.Jose R.
I don't appreciate being charged over 40 $for an hour and 11 miles of use. You lost me as a cross country move customer at that point!Lorraine S.
Great Job!Bernadette F.
When I was getting ready to take the truck back it was hard to startTammy G.
Le client n'a pas laissé de commentaire.Cynthia W.
All staff members were kind and friendly. It was a good experience. Thank you all!Daniel Z. | Expérience générale
The trailer was not completely clean and swept out when I picked it up, but I returned it clean, so all is well. The gentlemen who helped me with the UK accent is really nice. I should remember his name, but I forgot. Thank you sir.Amir C.
Was told I could drop off at any location by woman at front desk but when trying to return in salt lake I had to go to multiple locations that would accept both truck and trailer.Joshua M.
Le client n'a pas laissé de commentaire.Gregory H. | Premières impressions
Le client n'a pas laissé de commentaire.sheri o. | Expérience générale
I did not get what i ordered for supplies.Joseph M.
Great customer service! Very willing to help and friendly! Super quick and easy experience from start to finish!!Demerie D.
Le client n'a pas laissé de commentaire.Wilbur T.
Thank you!!Joshua C. | Expérience générale
Le client n'a pas laissé de commentaire.ROB D.
Le client n'a pas laissé de commentaire.Daniel Z. | Premières impressions
Overall it was a very good experience. The app was easy to use to return vehicle after hours as well.Michael C.
I always get great service!Chris H.
When I took possession of the rental for a 59 miles trip total the gas have was between 3/4 and full. It was asked to me to bring it back with the same amount. I stopped at the gas station where the gage was exactly at 3/4...to add such a very small amount without going over was impossible...so I filled it. Since I had gone only 9 miles over the prepaid 50 miles trip I thought I would ask to give me a credit to cover the 9 miles excess. The answer was NO... All this looks like the perfect setup to rip off the client for the excess of gas put in the tank before giving back the vehicle. One possible resolution...make sure your vehicle comes with a full tank of gas and not between 3/4 and full !!!Jerome D.
Absolutely amazing group of people to work with at this location! Very friendly, very helpful, just a great attitude and a great atmosphere!Michael H.
Everyone was a big help very pleasant to be around I would rent from them againMichael H.
Le client n'a pas laissé de commentaire.richard M.
Le client n'a pas laissé de commentaire.KRYSTAL T.
Quick and easy. Friendly staff.Gregory L.
Le client n'a pas laissé de commentaire.Marie F.
Le client n'a pas laissé de commentaire.Christina A.
Le client n'a pas laissé de commentaire.Kendell A.
Le client n'a pas laissé de commentaire.Robert S.
The 2 Gentleman were very helpful. They accommodated the car trailer to a car dolly.Gloria G.
Your drop off app sucks. I was unable to photograph odometer FIX IT. I use an iPhonelaura L.
The after hours self return app is awful. I had to repeat the process at least 6 times before I finally made it through to the end.Brian C.
Le client n'a pas laissé de commentaire.RALEIGH W.
This process was so easy compare to other storages I looked into. No pressure to buy unnecessary products. I loved everything about this process. Easy online reservation and check-in. The gentleman, I believe his name was Andrew, he checked me in and he was so kind, professional, helpful and courteous. Thank you Andrew!Jill F. | Premières impressions
Arrived to drop off trailer. The person there told me that their lot was full and that he could not accept the trailer. It appeared that there were several spots where a 5 x 8 trailer could readily be accommodated. Rather this person directed me to another town to drop off the trailer. This took up an additional hour out of my day and resulted in a couple of missed appointments and additional expense. Uhaul had always done better than this. Huge Fail!Thomas S.
Josh was very helpful and professional during checking out and upon return. I will be using this uhaul location in the future.MICHAEL D L.
Nothing. You're doing everything right. The customer service is excellent. I've rented from this location many times and the service has always been excellent and accommodating. Every worker has always been friendly and professional. What more do I need?Joseph F.
Le client n'a pas laissé de commentaire.Tyson C. | Premières impressions
Moving was delayed however, the team at southern and Unser were great and worked w me as best they could.Sean M.
Great service. Great staff.Robert K. | Premières impressions
Excellent service à la clientèleLarae S.
Again, they made it incredibly simple. I drove up, he unhooked it, and I drove away. I couldn't have asked for an easier transaction!Laura S.
Le client n'a pas laissé de commentaire.Tara N.
The young man who helped us was amazing. He greeted us immediately upon entering the store. He was very helpful. It was a great experience. I'm happy we chose U-Haul.Rebecca T. | Premières impressions
Le client n'a pas laissé de commentaire.Joshua M.
Renting a unit was simple and the staff was helpful. This first month free definitely helps me as well.ryan a. | Premières impressions
Le client n'a pas laissé de commentaire.Dennis G. | Premières impressions
Le client n'a pas laissé de commentaire.Dennis G.
Guys there knowledgeable, nice, and quick. Clean facility!Justin B.
Le client n'a pas laissé de commentaire.Donna H.
Have better customer service because the one on 6th street and I40 in albuquerque nm, has amazingly beautiful service, and rio rancho was not amazing or clean , I had to clean truck , windows were dirty and the worker at this location told me that your company dont clean them ,thats its up to customers, but when got to Phoenix AZ, the workers were amazingly nice and kind and also helped me get a storage space, so I think Rio Rancho needs new workers , thanks but I will send friends to other locations because Rio Rancho is not friendly...Unique A.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.phillip m. | Expérience générale
Great people and great service..Phillip D.
Keep my information fileDonald J.
Wonderful experience!Valerie R.
They were very helpful and was able to accommodate on very short noticeNorma T. | Premières impressions
Le client n'a pas laissé de commentaire.Robert W.
Very polite and very helpfulsusan B.
AwesomeAndres M. | Premières impressions
Le client n'a pas laissé de commentaire.Norma T.
Le client n'a pas laissé de commentaire.Housten H.
This location has gone above and beyond to assist me. However, the UHaul on San Mateo were rude and not helpful at all. I will never go to that location and will never recommend them.Linda S.
Le client n'a pas laissé de commentaire.carl A.
the gentleman working there were outstandingGene C.
It's already doneTHOMAS M.
Le client n'a pas laissé de commentaire.Crystal R. | Expérience générale
Le client n'a pas laissé de commentaire.Jeff H. | Premières impressions
Le client n'a pas laissé de commentaire.Cecelia C. | Expérience générale
Alarm card did not work . Slipped and fell on ice that ran down the whole storage isle had no salt or dirt . Only one way in and out of isle.mark r. | Premières impressions
Moving is almost always stressful. The staff at this location just makes the moving life much easier.Michael H. | Premières impressions
Excellent customer service, would highly recommend! We moved across the country during a pandemic, and needed someplace to store the U-Boxes while we got settled in. This location's staff was always incredibly helpful!Jessica S. | Premières impressions
Le client n'a pas laissé de commentaire.Catherine B. | Expérience générale
I would love to give this storage facility a 5 star rating but due to issues at move in I had to only do 3. After a long day of moving we arrived at the storage unit to unload our truck and our units still had locks on them. Our access key did not work as well and said denied when we swiped. There was a number to call and Josh showed up to unlock the units after a 15-20 minute wait. Even though the issue was resolved it was frustrating to arrive and not have access to our units.Crystal R. | Premières impressions
They were able to immediately upgrade me to a larger sized storage shed. I chose the wrong size. Very helpful!Tina F. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTINA L. | Premières impressions
Le client n'a pas laissé de commentaire.RICHARD R. | Premières impressions
Le client n'a pas laissé de commentaire.Valerie R. | Expérience générale
Le client n'a pas laissé de commentaire.Sigfried S. | Premières impressions
Thank you for the great service and convenienceSusan S. | Expérience générale
Le client n'a pas laissé de commentaire.Leonard s. | Expérience générale
Le client n'a pas laissé de commentaire.April D. | Expérience générale
Staff was very helpful and friendly and made the process easy. The only issue was we had reserved a larger drive up storage unit, and when we arrived to obtain the unit and put things in storage there was not one available so we received two smaller units that would be equal to the larger unit square footage wise. The problem with that is the smaller units were harder to navigate with some of the furniture and other things we were storing.Diane m. | Expérience générale
Le client n'a pas laissé de commentaire.Gloria j. | Premières impressions
The men and women made sure they could help me. What a great crew. Thank you so much.rose j. | Expérience générale
The employee made my experience an excellent one!Jennifer S. | Premières impressions
Le client n'a pas laissé de commentaire.NICHOLAS B. | Expérience générale
Le client n'a pas laissé de commentaire.Theresa G. | Expérience générale
The staff was very helpful and friendly.dawn w. | Premières impressions
Le client n'a pas laissé de commentaire.Richard T. | Expérience générale
I would like to speak to Joshs boss please. He was very rude and I switched out to a bigger unit and he was in a rush and was not willing to work with me or be flexible nor did he provide me with access and took my previous card from the smaller unit and did not give me access with the bigger storage . I went the following day to obtain access and the worker there had to re/ do my contract because Josh the manager did a very poor job in doing so. The employee who had to fix his mess up was very professional. He was also very rude to my niece as well. Please have Joshs boss call me. Merci.Douglas A. | Premières impressions
Very helpful and friendly staff!Charles G. | Expérience générale
Le client n'a pas laissé de commentaire.Richard S. | Premières impressions
Le client n'a pas laissé de commentaire.john R b. | Premières impressions
I rented an indoor storage unit at the Rio Rancho Facility, went through all the paperwork and secured the unit. Not long after I rented it, Uhaul rented it under me before I was able to move in. Nothing written or spoken that I had x-days to move in. Then, they claimed no record of my agreement. Spoke to Paula at Corporate who was extremely rude and she continued to raise her voice that I was wrong and I was responsible. HORRIBLE CUSTOMER Service!Daniel C. | Expérience générale
Paid for a full month of rental and was able to empty the unit 5 days later and was rudely told Uhaul does not prorate so it's my loss. I'll never recommend Uhaul again. Walked away a disappointment customer who has used your services many times. Extremely disappointed.Alan S. | Expérience générale
U-Haul was able to accommodate an emergency situation while trying to get my Dad packed and out of his house in time for closing. We were able to reserve a storage unit (same day) and a truck to move items with short notice for a reasonable price. Staff was helpful and responsive. Transactions were quick and truck and storage unit were clean and ready-to-go!Mara C. | Premières impressions
Le client n'a pas laissé de commentaire.matthew g. | Expérience générale
No problems!!!Julee A. | Expérience générale
The gentlemen who assisted me was very nice he took the time to really explain the rates. Merci.Gilberto R. | Premières impressions
The facility and the unit itself were pristine clean. The facility outside and inside is very well lit. I spoke with Jason on the phone and then met with him at the facility. He was polite and efficient throughout the transaction. Thank you U-Haul for maintaining such high standards. SusanSusan S. | Premières impressions
Very pleasant experience would recommend it to anyone who needs extra storage space or just peace of mind knowing your belongings are cared for when you’re not there!denise m. | Expérience générale
Overall, this was a great experience from beginning to end. Very friendly, knowledgeable staff and helpful as well. Very happy with our choice.Janice S. | Premières impressions
Friendly customers service. Associates went above and beyond to help us.jesus L. | Premières impressions
Le client n'a pas laissé de commentaire.dorothy e a. | Premières impressions
Had no worries knowing that my belongings were safe. Very good about reminders when payments are due. Convenient options to pay. Hassel free.Denise U. | Expérience générale
Great staff, excellent facility!JOSEPH B. | Expérience générale
Le client n'a pas laissé de commentaire.greg D. | Premières impressions
You advertise as "most economical" but that is far from the truth.Robert F. | Premières impressions
There were mice in the storage units but other than that it was good.Rose C. | Expérience générale
Le client n'a pas laissé de commentaire.Jacqueline M. | Expérience générale
Very helpful and friendly staff, I highly recommend this location.LISA A. | Expérience générale
Le client n'a pas laissé de commentaire.jeff s. | Expérience générale
Upon clearing out the storage shed there was rodent feces everywhere. I did not locate any rodents but can tell they were there and they chewed through some of my daughter's clothing. That is not why we closed this. I was able to consolidate my daughter's items with my son's. This was cost effective and indoors. The online made it difficult to pay my monthly part due to it would show 0,00 $ due. It was after the due date I would see I owed. Just little things. Never have had an issue too crazy. Thank you, Valerie Garciavalerie g. | Expérience générale
Le client n'a pas laissé de commentaire.April L. | Online Move In
Great website, user friendly, facility is clean and designed for easy in and out. Has everything I need. Merci.Judy S. | Online Move In
Le client n'a pas laissé de commentaire.Brent T. | Premières impressions
Le client n'a pas laissé de commentaire.mary f. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES S. | Expérience générale
Le client n'a pas laissé de commentaire.Charles G. | Premières impressions
Erik was excellent. After driving from CA to NM, Erik noticed the ball on the hitch was broken. Traveling across country would have been catastrophic! He was quick to identify issues and helped us to safely make our trip! Thanks ErikElizabeth F. | Expérience générale
These were the friendliest people, care giving, professional, made my moving easy. I would highly recommend this U-Haul facility implicitly for storage needs, moving supplies, tools and rental needs. Thank you so much guys.....珞IDA G. | Expérience générale
Josh and his entire team is professional and excel in customer service. I have rented numerous vehicles and storage. Purchased many items and have been very pleased with their service. During these challenging times this facility helped me to remain consistent and worked with me to achieve what I believe is personal success and for that I would highly recommend them to anyone in need of a great moving experience.Richard S. | Expérience générale
Le client n'a pas laissé de commentaire.STEVE T. | Expérience générale
Le client n'a pas laissé de commentaire.Elizabeth F. | Premières impressions
the woman who signed me up and the manager who helped me the next day was very nice and professional i would recomend to my family and friends.daniella j. | Premières impressions
Good groupvince l. | Expérience générale
Place is clean and we'll maintained. My belongings were safe and protected from elements. I am looking forward to having items large and small (donated by customers from the green recycling area)o be reused and repurposed in order to save space in landfills. Nice work, Uhaul staff!Nancy A. | Expérience générale
Le client n'a pas laissé de commentaire.Raymond M. | Expérience générale
Le client n'a pas laissé de commentaire.sonya g. | Expérience générale
Le client n'a pas laissé de commentaire.patricia m t. | Premières impressions
Movers were great. but should have their own truck. I didn't know this and when they arrived w/o a truck I had to go get one. Include the truck with the booking ,have guidelines for the moving companies. Just a suggestion. U-Haul staff were friendly and helpful. My first time and it was good....Thank you all.Denise U. | Premières impressions
Le client n'a pas laissé de commentaire.KENNETH E. | Expérience générale
Le client n'a pas laissé de commentaire.David M. | Premières impressions
Le client n'a pas laissé de commentaire.chris t. | Expérience générale
Le client n'a pas laissé de commentaire.Dale P. | Expérience générale
Great staff to work withben p. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES S. | Premières impressions
I made the move across country, zero hassal rent, oh and I didn't need a credit card, My debit card was good, keep this policy. Great experience, good communication in email and convenient facilities everywhere.Raymond M. | Premières impressions
Never had problems, was a great place to store items.Genise Celeste B. | Expérience générale
Everyone was excellent.elizabeth a. | Expérience générale
I rented 3 different units and 2 trucks at this location over the course of 2 years. Friendly, efficient staff. Clean, well-maintained facility. Best experience I've had with a storage facility.Philip P. | Expérience générale
Very friendly and efficient. I would highly recommendcindy b. | Premières impressions
.Mathew R. | Expérience générale
This is a great group, and facility. Samantha, Andy and Josh have all helped a lot with my move back from SC after handling my Mom's estate. They are really professional, excellent at customer serviceTHOMAS O. | Premières impressions
We had an excellent stay at your facility will recommend you. Thanksdavid k. | Expérience générale
Very clean..would use this storage againKaren V. | Expérience générale
Excellent service and help.Todd H. | Premières impressions
Staff are very knowledgeable, offer products in non-challenging ways, offers empathy .thank you.Maria A. | Expérience générale
Facility was clean and all were friendly and happy. But wasn't to happy with not receiving rental bills in the mail. Unfortunately there are still some of us who are older that don't use the internetJon G. | Expérience générale
Im not sure of the gentlemans name, but he was very nice. I was having a very bad day, and just having someone be so professional and nice he completely turned my day around.Laura S. | Premières impressions
Would use againshawn s. | Expérience générale
The guy that helped us was very professional, and provided excellent customer service!!candice k. | Premières impressions
ExcellentKarl R. | Expérience générale
The storage unit was very cleanApril D. | Premières impressions
Great staff, attentive and knowledgeable. Smooth process! The property well maintained.. Thank you, Darrell.daryl b. | Premières impressions
Great service w friendly staff!LUIS Q. | Premières impressions
Will always use uhaul for My moving needsJessica M. | Expérience générale
Some of the staff needs to learn how to speak without being kind is i some of the staff needs to learn how to speak without being rudeSTEVEN R. | Expérience générale
Took over an hour to rent storage, weren’t sure if they had the size I wanted, they finally went out to check.. we’ll see if they try to bill me for next month.. one month free.Rick P. | Premières impressions
Very satisfied about the service. Will definitely use again when the need arises.Leif C. | Expérience générale
Clerk neglected to explain that there were two locations of storage bins and how to open storage bin. After spending half hour trying to open bin, luckily another customer explained how to open bin.Melvin A. | Premières impressions
After a long day of moving, the attendant was above and beyond helpful. Our truck actually got stuck and he tried to help us move it. He also stayed late to get us checked in! Fantastic place.Rachel G. | Expérience générale
Everybody were super nice and helpful. Very happy and super thankfulMykhaylo B. | Premières impressions
I have only had a unit for 1 day, so this review will be for the initial process.The employee who helped me( Dean Trujillo) was friendly, personable and professional . He gave me a great deal .Ronald B. | Premières impressions
Moving in was a pleasant experience. The gentleman who helped us was more than just helpful. Clean facilities as well as wonderful security measures. I would recommend this to anyone.denise m. | Premières impressions
Thank you for the excellent service and communication. Lorne A.LORNE A. | Expérience générale
The amount of dirt and black widows in my storage unit was ridiculous! They give you a 4 day grace period for payment but 1 DAY after my payment was due they blew up my phone demanding payment.SKYLAR S. | Expérience générale
2 visits to this location and 2 poor experiences. This time at least the gentleman at the counter was attentive and pleasant. I live 5 minutes away but will drive across town to another location.darrin a. | Premières impressions
Very patient answering all my questions!maria c. | Premières impressions
No hassle - easy check in nice customer service experience.Mikel A. | Premières impressions
I called what I thought was the location but Danielle was OK at the reservation place. But at the location, the British guy was awesome ! He took his time and explained everything to me! Merci!Nolberto G. | Premières impressions
Need to work on the time it takes to make business transactions check in check out time takes to long .Daniel b. | Expérience générale
I preordered a trailer on line, and when I went to pick up it wasn't there. Ender up driving to pick up and return. Not their fault.Jon G. | Premières impressions
ThanksAmy L. | Premières impressions
no further commentNICHOLAS D. | Expérience générale
I scheduled two weeks in advance and I was sent from one location to another four different location, having uber to the first and three other locations. Spend over 80,00 $ in uber fees. Ridiculous!jose n. | Premières impressions
Sabrina Montoya was super helpful and friendly! Thank you!!!Patrick G. | Expérience générale
very accommodating, good customer service, Nice to start with 1st month free.Julie G. | Premières impressions
The front desk attendant is always so pleasant to deal with. We also rent trucks on a regular basis and even when he is pulled in a million directions, he is cheerful and professional.anita M. | Expérience générale
Good assistance and friendly service! Highly recommendLuz G. | Expérience générale
Great attention to clients needscecilia e. | Expérience générale
I didn't like the fact that I had to buy a key card (I left the previous one at home) on the day that I was moving out. Miscommunication with the key card.Rebecca R. | Expérience générale
The manager is rude & completely unprofessional. I have never been treated so poorly before. I called customer service and they have done absolutely zero. U-haul has lost my business for good.Brian P. | Expérience générale
Very helpful staff and clean facility.Stephen C. | Expérience générale
Great facility and service. ThanksAlejandro S. | Expérience générale
EXCELLENT EVERY STEP OF THE MIVE! Thank you UHaul you are excellent! I will continue to use you all whenever possible! Merci!Sharon K. | Expérience générale
Great service, great facilitiesJustin W. | Expérience générale
Amazing staff. Great experience.carletta d. | Expérience générale
Very good and friendly service , it's very convenient to get Uhaul free month promo after being their customer for years , I appreciate it very muchhector b. | Premières impressions
ExcellentMICHAEL m. | Expérience générale
I appreciated the courtesy shown me and the professionalism. All my questions were answered and a unit secured in a matter of minutes. The unit was clean and ready for use. Merci.gail r. | Premières impressions
they were ready and able to help. They answered our questions and made us feel right at home. Merci.amanda c. | Premières impressions
They were always extremely helpful and courteousKevin S. | Expérience générale
Storage staff was helpful and understanding.Richard S. | Premières impressions
Miss Jen did a very good job. From delivering to picking up the Ubox. She did everything, driving the big truck and operating the forklift. She is one of the best employees. Highly recommended serviceFrancis C. | Expérience générale
Service was great, easy process to get set up with the storage space. Clean place and the man helping me was kind and clear. My only complaint is the pricing. More than I expected.Casey Len G. | Premières impressions
Great service.Peter C. | Expérience générale
Way too expensive for long term storage. Lots of options close by.linda h. | Expérience générale
Excellent end to my moving adventure. No problems encountered. Move went as expected.James W. | Expérience générale
Returning the rental truck was painless. It had easy access and the customer representative helped me immediately (sorry I didn't get his name).Gerald B. | Expérience générale
Employees are so helpful and kind, very informative. Your facilities are so clean and inviting. I am very happy that I chose U-Haulcarletta d. | Premières impressions
Didn't ever see the facility so my ratings based on ease of pick-up and delivery.tom f. | Expérience générale
Good JobRonald R. | Expérience générale
Staff was very friendly and moved extremely quickly to get me taken care of and on my way.DUANE B. | Réservation
Very helpful when I added a unitKevin S. | Réservation
Great facility and staffDONALD R. | Expérience générale
Pleased with facility and staff.kathy k. | Expérience générale
I called due to a snow storm that we would need to return the Ubox and dolly a week from when we were scheduled to return it. We were not told that we would be charged 5$/day for the dolly.Emily D. | Expérience générale
Great, new, clean location.Christopher M. | Expérience générale
..kevin A. | Expérience générale
You took so much stress out of my move - thank you!Lorenza B. | Expérience générale
Excellent service. Thanks a lot!Igor N. | Expérience générale
Nice facility and clean and well run. I have covered RV storage and think it is well done and safe and secure. Talked with Danny yesterday about maybe moving spots at some time but really like the facility.kris j. | Réservation
Never went there but the staff were very helpful and friendly on the phone. Have called multiple times with questions and they've always gone above and beyond to help me.JENNIFER G. | Expérience générale
Security needs to be added as for camera's, motion detectors on the ditch side.james l. | Expérience générale
Very convenient.DIANA S. | Expérience générale
Don't know what I'm going to do with the U-Haul lock, do you buy it back?tanya b. | Expérience générale
My experience at this location was a lot better than my experience at other u haul locations.Mozelle Q. | Expérience générale
Easy access, the level of security, cleanliness ability to auto-pay and friendly staff made our 6 month storeage needs a nice, secure and convenient experience!! Thank you so much!!! HKHolly K. | Expérience générale
We did have termites which got into one of our boxes...other than that, it was an excellent place for storageJulee A. | Expérience générale
Excellent service.Mark S. | Réservation
Since I was dealing with a U Box and had it delivered to my address, I never went to the U haul facility. So many of the questions are N/A. The delivery was very dependable. Recommend it!!!!!pamela s. | Expérience générale
We had a ubox held there and delivered to our new home in Albuquerque. All went smoothly and the staff and communication was fantastic. Really pleased with service, have already recommended.Lorraine H. | Expérience générale
Scheduling my U-Box delivery was a little tough, but I understand busy schedules. Everyone I interacted with was professional and did their best to answer my questions.Elisabeth W. | Expérience générale
Thanks for all your helpmichael f. | Expérience générale
Excellent service.Mark S. | Réservation
Super helpful.mark S. | Réservation
No problems.rita m. | Expérience générale
Great place, helpful employees with fast in and out time!Elton C. | Réservation
They provide great customer service. Peyton was courteous and said they had many customers ahead of me and he would take care of my truck return and email me my receipt as soon as he was finished.DONALD R. | Réservation
The young gentlemen took time to show me the storage unit and explain the accessJulie G. | Expérience générale
The container was clean. I would use and recommend U haul again. I was very happy with the entire process. 5 stars!!Martha S. | Expérience générale
Clean and maintainedPatrick H. | Expérience générale
Great service and friendlyDawn T. | Expérience générale
RV lot was broken into and not notified for 2 days. Sabrina was very helpful though. Employees at front desk always ride and unprofessional.kathleen a. | Expérience générale
Excellent customer serviceMargaret H. | Expérience générale
The employees were very nice, respectfull, knowledgeable and kind. They offered solutions to both my storage and moving delima.daniel j. | Expérience générale
Sabrina is a star employeejames s. | Expérience générale
I did not visit the facility but was very satisfied with the service. I was called to set up a delivery appointment and everything arrived in good condition.sheryl w. | Expérience générale
Excellent service. My son is currently renting a unit.nick b. | Expérience générale
All of the UBox employees I interacted with were knowledgeable and very helpful. Our move went smoothly because of their help and prompt service.Jennie G. | Expérience générale
Staff was most helpful when cleaning out the unit. Merci.CLARK C. | Expérience générale
Great folks, they helped us out in every way!jan p. | Expérience générale
Very poor service with uhaulFarinaz K. | Expérience générale
Very polite eager to helpPATRICA C. | Expérience générale
The office and storage area were very clean and well maintained. Keep up the great work Uhaul.wanda a. | Expérience générale
Job well done.robert h. | Expérience générale
Nice people but we were delayed by 45 min after calling a day ahead to set up a 9am arrival to empty the U-Box. The box was not out and no awareness of our appt. Had to wait for two semis to unload.David R. | Expérience générale
all the staff are freindly and helpful, which made the whole experince a delight.wayne l. | Expérience générale
The owner is very professional and courteous. After I waited over an hour for my equipment she comped me a tow bar for my hauling. Returning was quick and easy.Jessica E. | Expérience générale
Exceptional prompt service in delivery & pickup of our storage units. And Samantha is quite simply PHENOMENAL : great driver and delivery person, great problem solver, an asset to the company.DAVE S. | Expérience générale
The service attendants were very professional and helpful.Randy Z. | Expérience générale
Samantha was amazing and deserves a raise! She made an already stressful time, more bearable. We're so grateful she treated us like individuals and not just another customer!Matthew S. | Expérience générale
The staff Is very professional, Friendly, Would highly recommend Your business to friends and family.richard l. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.