Customer Reviews for U-Haul Moving & Storage at Sparkman Dr

1 725 évaluations

1903 Sparkman Dr NW   Huntsville, AL 35816
(ON THE CORNER OF JORDAN AND SPARKMAN ACROSS FROM WOODY ANDERSON FORD)

(256) 830-6464

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(256) 830-6464

1903 Sparkman Dr NW
Huntsville, AL 35816
(ON THE CORNER OF JORDAN AND SPARKMAN ACROSS FROM WOODY ANDERSON FORD)

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
2

Mice chewed all my stuff. Spent a lot of money to have my stuff ruined. Mouse pee and poop everywhere.

Candace D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kemaree H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tabitha L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alayah A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SUSAN P.  |  Expérience générale 
Évaluation :
5

Excellent customer service.

Patricia W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

susan a.  |  Expérience générale 
Évaluation :
5

The management and the staff at this location are warm, friendly people who work promptly and efficiently. Equipment is maintained, questions or answered, and I always feel like a valued customer.

KEN E. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ledisha M.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Dennis B. 
Évaluation :
1

We ordered two furniture dollies which they did not have so we had to go to Lowes to buy, but they were out, then to Harbor Freight to buy. This wasted over an hr and was a pain in the ass. Plus we had to buy them instead of rent. This delayed our start of the move so we were not able to return the truck on time. Will not use uhaul again.

Emily F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KAJUANA R.  |  Expérience générale 
Évaluation :
1

Let customers know ahead of time that the equipment they reserved is not available.

Majida B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA S.  |  Expérience générale 
Évaluation :
5

I was very pleased with the service and support from day 1. My only change is to prorate when bill when a person departs the facility mid month. Otherwise, thank you for the opportunity.

SHERI H.  |  Expérience générale 
Évaluation :
4

This is intended for Uhall and to maybe educate customers to check yourself also for working conditions of tail lights,running lights etc etc. The lights were listed as working on a tandem trailer but was pulled over for only having one tail light on trailer working. I was NOT cited for it NOR did Uhall charge me for this I'm just trying to educate both customers and Uhall that maybe implementing a photo requirement of running lights and other conditions of property because I very well could have been cited and possibly held responsible by Uhall for repairs to lights.

Cory B. 
Évaluation :
5

The professionalism that was shown by the staff was truly just that. The lady dealt with each issue with timely concern for her customers. Even went out of her way to accommodate a customer where a truck was blocking him from getting to his storage. She should be commended for the great jib she did. Others should follow her as an example on outstanding customer service. I thank her for my experience there. God bless.

DONNIE W.  |  Premières impressions 
Évaluation :
1

It took 30-40 minutes to get someone to help us at this location. Went inside multiple times to find someone. Finally saw one young girl and she told us the other woman was working. We tried to talk to her and get some help but she was busy cleaning the trucks. Once we finally got help my reservation wasn't found even though I had $50+ dollars pending. So, another reservation was made since the first wasn't found and then there was another pending charge for $50+. We were told we would only be charged once once we turned in the truck. When it's time to turn in the truck, I couldn't do it online because neither reservation was found. Tried to call the after hours number, was asking for mailbox number. Finally called a different Uhaul number and got help. Terrible experience.

Stephanie M. 
Évaluation :
5

You guys were awesome and I would recommend...thanks

LAKECIA R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamiska J.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sandra G.  |  Expérience générale 
Évaluation :
4

Staff went above and beyond to satisfy rental request.

Casey C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tasha B.  |  Premières impressions 
Évaluation :
5

Thank you once again...

Victoria B.  |  Expérience générale 
Évaluation :
5

Samantha was very pleasant and informative. Great job!

lesley c.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JONATHAN E. 
Évaluation :
4

It looks like it just needs to be sweeper out a little better!!!

Sue W.  |  Premières impressions 
Évaluation :
5

Excellent customer service. Advised me on the correct vehicle to rent for the delicate item I was transporting. They went above and beyond to make my move smooth.

Jeffery H. 
Évaluation :
5

It was very smooth seeing that moving is just a painful thing but Samantha made everything a breeze an the staff was friendly an understanding!

Natasha H.  |  Premières impressions 
Évaluation :
4

Cover the pot holes.

Martha C. 
Évaluation :
3

Always an issue getting someone on the phone. Apparently they live upstairs in the Uhaul facility. Never get my questions answered and they never follow through once they answer the phone.

JAIMESE R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL M.  |  Expérience générale 
Évaluation :
5

Have more worker's, it was a long wait because of staff shortages.

tanya M. 
Évaluation :
4

Staff member was extremely friendly and helpful! Location could increase available parking though

Olivia B. 
Évaluation :
5

I've had the unit for over 3 yrs with no problems. Checking out was simple.

DWIGHT T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan M. 
Évaluation :
5

Keep up the phenomenal job!!!

simone c.  |  Premières impressions 
Évaluation :
5

The service here was excellent and quick. Everything was explained in a simple manner for renting the truck. Not to mention, I received a free month of storage rental awesome! Thank you so much for you service!!!

jacinta R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ArnoldE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adrieanna p.  |  Expérience générale 
Évaluation :
5

Awesome customer service!!

DELISHA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alida S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tameka C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANA M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yoneka P. 
Évaluation :
5

U Haul doesn't know what they have in their office manager, Samantha. She's great!

Colby K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander A.  |  Expérience générale 
Évaluation :
5

Nada

Christopher O. 
Évaluation :
5

The front desk lady is amazing please give her a raise! I think her name is Samantha.

Leinda M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SHERRY L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard H. 
Évaluation :
1

Lack of communication and was charged more than i should.

christopher N. 
Évaluation :
5

Renting the van was easy. I did it online. When I arrived in Huntsville, everything was ready to go. The van was clean and in good shape. The office staff were courteous.

Mollie W. 
Évaluation :
1

The male worker who is the managers husband was rude when I got there and said he couldn't check me out. Today I see a charge for gas of $43,01 and it had gas. He must have driven the truck somewhere because it was on full. He said he would check me in later because his phone was messed up, now I get a charge. That's why I didn't want to leave before getting checked out while I was there. I want a refund. If this happened while I was there and it was not gas I would have gone to get some.

Carmelita M. 
Évaluation :
3

The truck's ignition switch looked as though it had previously been messed with such as someone trying to break into it. So when we were getting ready to refuel the truck to take it to our drop off location the ignition switch broke. So we ended up blocking the gas pump for 6 hours. We called roadside assistance and waited 45 mins to talk to someone about what had happened and finally after the first 3 hours someone was finally sent to try and fix the problem but it was beyond his skill set. So finally had to have it towed.

Deborah D. 
Évaluation :
3

Other locations were closer to me and nicer than this one. Had my pick up location changed at the last minute. Arrived early, but attendant made me wait until 7AM. Had to call to change reservation, and waited on hold for a long time each time I called. Someone at the home office changed my modified drop off time, but no one could confirm.

jeff J. 
Évaluation :
5

I needed to rent a truck (same day) for a local move. Samantha was more than helpful! She was very easy to talk to and knew exactly how to be of assistance! I would certainly return to this location the next time I need to rent a truck.

William B. 
Évaluation :
5

Everything was spot on!

martha C. 
Évaluation :
5

Nice people, good service!

LORRY J. 
Évaluation :
5

The rep was very friendly, professional and accommodating.

Ruby M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOROTHY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin W.  |  Premières impressions 
Évaluation :
5

Samantha and Chad were extremely helpful and were very accommodating and made my transition very easy! They are awesome!

JOEL G.  |  Expérience générale 
Évaluation :
4

Moving is stressful but Melissa and her husband were very nice and helpful. This made the process much easier

Matilda G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debra P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominique J. 
Évaluation :
1

Added charges to my rental. Turned in rental at 0950. Receipt say return time of 1:14 with a late charge. Of course no one answering the phone

ANTHONY R. 
Évaluation :
5

There were women on both ends of my trip. So effeincent and caring

CARRIE S. 
Évaluation :
3

I was very unhappy with having the mobile pickup but yet and still you have to get the keys inside. Confused as to the purpose of the mobile pick up service. Equipment not there and no one informs you until you arrive at the location. No where to park truck when returning so you have to hope you catch someone there and even if they are there to let in somewhere to park they make you then do the drop off app instead of just checking the truck in. Confused . Inconvenient.

Wonda S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARRIE S. 
Évaluation :
1

I rented the 19,95 for 24 hrs got charged 99 and some change she really ripped me off

Tara G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren S. 
Évaluation :
5

You are Awesome ‼️

bonnie H. 
Évaluation :
5

I'm very sorry, I don't remember the name of the woman who helped us. She was very informative and helpful in the day we opened our storage unit. On the day we closed our, she was very helpful again. Usually, when referring someone to a storage unit, I would say "check this one out, it's convenient and the price is ok" For this unit, I would say "it's in a convenient location, it's a great price, and the woman who works there is awesome!"

Mehgan C.  |  Expérience générale 
Évaluation :
4

I was not able to return using app or website. My van rental was not linked to my account

Stan H. 
Évaluation :
5

Nothing really.great friendly service.

Elaine C. 
Évaluation :
5

Very friendly and extremely helpful! Great customer service!!

JOEL G.  |  Premières impressions 
Évaluation :
5

Samantha was amazing great customer service and very well manage!

Maria L.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Coronda R.  |  Expérience générale 
Évaluation :
1

First this was Not the location I requested. It was not even close to my home. Secondly there was No utility dolly that I had reserved. Third the truck itself was in poor shape. The steering was hard to handle and off. I get it that people do not return trucks and equipment to rental sites. BUT if someone makes a reservation then the things they have requested should be there and not given to other people. What is the point in making a reservation???? I will have to really consider other rental places if needed in the future! Poor customer service.

SARAH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LASHON E.  |  Expérience générale 
Évaluation :
5

Sam was really sweet and helpful Definitely helped out on a tough day

DEVYN K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul C.  |  Expérience générale 
Évaluation :
5

Megan was very friendly and helpful. A real sweetheart!

Charles T. 
Évaluation :
2

I've been to this location before and had a good experience. But this time when I walked in the office was empty, I called the phone number at the desk and the agent was upstairs and came down. He then seemed to serve me well but as I discovered once I reached my destination the trailer I had did not match the trailer listed in my rental contract. The receiving agent was very helpful in sorting it out. I was fortunate nothing happened otherwise I was traveling with a stolen trailer.

Kurt M. 
Évaluation :
2

Staff lacked sufficient training and experience.

Jeff R.  |  Expérience générale 
Évaluation :
2

Staff did not properly explain when the equipment was due back, and the associated costs of a late return. The equipment was only used for 6 hours, yet I was charged for two days.

Jefferson R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY C. 
Évaluation :
2

Samantha is is best manager you will ever find. Chad is juvenile, loud, rude to customers and self centered. He has no idea how to handle public relations, he's a hick.

Jeffrey A.  |  Expérience générale 
Évaluation :
5

The manager was friendly, and so competent! Definitely an excellent experience.

Mattie M. 
Évaluation :
5

The manager did an outstanding job with my check in. She was very courteous and explained everything to me thoroughly.

sidney S. 
Évaluation :
3

If the pickup and drop off location end up changing from the one the customer selected, maybe send a text or email saying that.

Sandra G. 
Évaluation :
4

The staff was awesome, friendly and efficient. There location how ever need more space. I had to park the u-haul truck in the roadway when I returned it for lack of space. I did not feel like this was safe. It was partially my fault because I was there a bit early before they opened. I believe procedures need to be revised so that returning vehicles can be pulled in the gate and safely out of the roadway.

JEFF Q. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Frederick W. 
Évaluation :
2

The employee needs a raise. She very helpful. The site is too small for returns.

Andre E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben E. 
Évaluation :
5

Extremely nice. Fast easy service

Jackie H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Markcus J. 
Évaluation :
5

Great customer service, very friendly. Well rent from them again

Claudette P. 
Évaluation :
1

Rude customer service. Condescending to me. She should consider another line of work

Marc C. 
Évaluation :
5

Ladies at the front desk are very professional and kind. They deserve a promotion for sure!!

Bradley J. 
Évaluation :
5

all went well

THOMAS S. 
Évaluation :
1

Over Charged me over the price for a late return when I handed them the keys that's not after hours or a late return

Santez H. 
Évaluation :
3

Communicate with the customers I'm inside waiting on him for a receipt he's outside cleaning the truck out

Carolyn D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RODNEY B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia E. 
Évaluation :
5

Sammy is the best!

Corissa W.  |  Premières impressions 
Évaluation :
1

I was charged an extra 35$ for cleaning fee.. called to check to see why I was charged extra, they told me I left a Lysol spray in the back. I asked for proof and no one showed me proof. I don't understand why the man didn't let me know that I left my spray. He literally told me everything was fine. That's one sneaky way to put money in their pocket. Pretty annoying.

ANTENEH N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joey H. 
Évaluation :
5

We originally made a reservation a week in advance to pick up a 15' truck from the location at 11101 US Hwy 231, Meridianville, AL. When we arrived the ladies informed us that they did not have a 15' truck because it had not been returned yet. The only thing they could offer us was either a 10' truck (too small) or a 26' truck (too big). No one had called us previously to let us know even though when we walked in and gave our name, one of the ladies said 'oh, that's the truck not here, right?' to the other lady. So they knew ahead of time. And we were on a tight schedule to load up, get to a closing on a home and then unload. I had to go out to my car and call the 800 U-Haul number myself to find a 15' truck at a different location. The ladies at the desk did not seem to be concerned at all about how inconvenienced we were. The gentleman at the 1903 Sparkman Drive location was great. He got the truck ready for us very fast. Very big difference between the two locations.

Gena S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LENORA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sadie A. 
Évaluation :
5

The people at this location are great to work with!

KEN E. 
Évaluation :
5

Sammy does a great job running this location. Keep up the good work!

Paul M. 
Évaluation :
5

Every thing was great customer service

JOYCE W. 
Évaluation :
4

The lot to get trailers out of is really tight squeeze. With a long truck and the long tongue on the trailer makes it difficult to get out.

Steven K. 
Évaluation :
3

Management is already aware of the small issue. Thanks

Coronda R.  |  Premières impressions 
Évaluation :
3

Just make sure the the door to unit opens easily. There is a slightly bent area on the clasp making it hard to open and for the lock to go on. Management was notified.

Coronda R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Akiba C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBBIE B.  |  Premières impressions 
Évaluation :
1

The whole process was so frustrating.

Jeffrey R. 
Évaluation :
5

Add a usb plug to charge cell phone; if one existed, I didn't find it. Maybe spray some freebreeze to freshen the smell; nothing too strong though because it could trigger allergies.

CATHY F. 
Évaluation :
2

I reserved two trailers at one location in Huntsville AL on Tuesday 2/22/22. I have confirmation text messages from the store confirming my two rentals. But yet when I went to pick up the trailers they had moved my pick up location across town and they also canceled one of the trailers. Without a call to me or anything. Good thing the second trailer was not rented when I arrived at the second location. Rest assure I will not recommend U-Haul to anyone unless you can make it right.

ANTHONY G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Vurnice J. 
Évaluation :
5

Samantha was a huge help, and so incredibly kind.

Ronald R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beverly M.  |  Premières impressions 
Évaluation :
5

I really had an awesome experience with u haul. I really miss Rob, but Samantha does a great job solving my concerns and needs.

NAOSHA M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL P. 
Évaluation :
5

Best location in Huntsville!

MATTHEW T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joyce M.  |  Expérience générale 
Évaluation :
5

Not a thing great service will used again.

MARIA G. 
Évaluation :
5

The truck did have a light on concerning the tire pressure or something like that. Both of the female attendants were perfect and professional. They deserve a raise!

WOODROW V. 
Évaluation :
5

The truck uses a lot of gas

FELICIA R. 
Évaluation :
5

Nothing everything was good

RHONDA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBBIE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC C C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANGLIER B.  |  Expérience générale 
Évaluation :
4

Parking and access are almost non-existent. It's almost impossible to turn in from the highway w/large trucks, especially w/car hauler in tow.

dale K. 
Évaluation :
5

Sammy is the best!

MATTHEW T. 
Évaluation :
5

Terry was excellent

Sean D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KURT LEE M. 
Évaluation :
5

My only suggestion would be to have the rental truck loaded and ready to go when the customer arrives for pick up.

STEPHEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHERRY C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOMMY G. 
Évaluation :
5

N.D.

Stephen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy K.  |  Premières impressions 
Évaluation :
5

Truck was clean and the rate was affordable. Great experience.

BRYAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOGAN H. 
Évaluation :
5

I really loved the lady that helped me get the truck she was very sweet and helpful she needs a raise best customer service I have had by her and the gentlemen that pulled the truck around for me

MARIE L. 
Évaluation :
5

Tell you more when move stuff in. Only negative I seen is hard to get trailer in

Christopher C.  |  Premières impressions 
Évaluation :
2

I have to pay you a late charge if payment I late. You should pay me on a prorated basis for days paid for and not used at the close out of account.

Edward M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KRISTINE N.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Regina R.  |  Online Move In 
Évaluation :
4

Storage had a leak. Damaged some belongings

DAVID S.  |  Expérience générale 
Évaluation :
5

I was supposed to be placed in a 10 x 20 and this facility doesn't have any bigger than a 10 x 10. Still have a trailer full to store somewhere!!!

Floyd M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COBY M.  |  Expérience générale 
Évaluation :
4

The young ladies were nice and accommodating for me. They took the time to review what they actually had before telling me anything. I was greatly appreciated.

Angela N.  |  Premières impressions 
Évaluation :
5

Good services, but costs to rent spaces are too high.

Handel F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFF M.  |  Expérience générale 
Évaluation :
5

The manager was very friendly and very helpful

HOLLY N.  |  Expérience générale 
Évaluation :
5

Staff was friendly and informative. Quick and easy access for storage.

Alexander A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC C C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFF M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TREVOR S.  |  Expérience générale 
Évaluation :
1

They couldn't find my info after giving them my name & number & he argued me down saying I don't have anything here under my name & I literally begged him to just let me give him the contract number & after about 15 mins of this he finally finds my online move in storage. I've canceled it obviously bc anybody with that much Idiocracy shouldn't be over any of my belongings nor my card info to charge it monthly.

MaRanda B.  |  Online Move In 
Évaluation :
5

If I ever need to store anything in the area again this location will be my first and only choice. The staff has always been friendly and helpful.

LAQUON U.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donell R.  |  Premières impressions 
Évaluation :
5

Very nice and helpful staff

ALICIA M.  |  Premières impressions 
Évaluation :
5

Davenport accommodated my every need thanks man

Cornelius M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERWIN K.  |  Expérience générale 
Évaluation :
5

The guy that runs it is the best he really is the best 😜

JAMES M.  |  Expérience générale 
Évaluation :
5

The manager there was very nice and helpful. Merci

Cathy H.  |  Expérience générale 
Évaluation :
5

Very good service. Much appreciated. Thank you.

Charles L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSH P.  |  Premières impressions 
Évaluation :
5

Always friendly and helpful!

CYNTHIA W.  |  Expérience générale 
Évaluation :
5

Very very helpful and with concern Thanks Rob

KATRINIA P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KASONYA H.  |  Expérience générale 
Évaluation :
5

I give them 100 % they were nice to talk to help me out very well ..thank you

JAMES B.  |  Premières impressions 
Évaluation :
5

Very helpful and accommodating!! Thanks!!

Kathy M.  |  Premières impressions 
Évaluation :
5

We had an excellent experience using the storage facilities at Sparkman Drive. The owners were helpful and courteous. We appreciate their services.

Stacey D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN S.  |  Expérience générale 
Évaluation :
5

It great place put you things

PATRICIA S.  |  Premières impressions 
Évaluation :
5

Staff was very helpful and professional. They even contacted me to let me know I did not properly lock my storage unit and I went over and they showed me how to lock it securely. I consider this first rate customer service and they want the customers property safe and secure. Brenda D.

BRENDA D.  |  Expérience générale 
Évaluation :
5

Rental of storage unit was quick and easy. Rob was so helpful and the facility is well kept and safe. My husband and I appreciate how helpful he was as we were getting our items unloaded from the rental truck as the weather was turning very cold and icy.

Stacey D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TELEAH R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leroy C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STETSON K.  |  Expérience générale 
Évaluation :
5

I'm proud to say the customer service was everything to me and only the system was down he made a way to still rent the uhaul because I had to get all my stuff out this apartment that day I was bout in tears but God knew what I was going through and he sent me to the right place at the right time thanks for everything

LATOYA B.  |  Premières impressions 
Évaluation :
5

Theae units are too high priced, 76$ dollars for a unit the size if my closet is kinda ridiculous, i only purchased it because my WEALTHY friend has a unit there and it would be easy to transfer things from hers to mine, NIT MY FIRST CHOICE, AT ALL!!

Latissa M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERWIN K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALANA W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VERSHANDA J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IAN W.  |  Expérience générale 
Évaluation :
5

Very Professional. Amicable staff/ manager on duty.

Stephanie W.  |  Online Move In 
Évaluation :
5

Thankyou so much for making this a good experience for my family, and I!

LANE M.  |  Premières impressions 
Évaluation :
5

Ron is a pleasure to work with. He is knowledgeable, helpful, professional, and knows how to treat his customers well, especially in the taxing times of moving and storing personal items. I will definitely choose to do business with him again when the need arises. Thank you Ron and to your staff as well.

Roger S.  |  Expérience générale 
Évaluation :
5

Rob and Carolyn Davenport was such a great help to me. I really appreciated their kind and helpful manor it meant more to me than they would ever know God bless them both. Again I say thank you ever so much❤☺

AVALES A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

gwen t.  |  Expérience générale 
Évaluation :
2

Not knowledgeable on inventory. I needed rent a truck; they said all were rented! When I was crossing the street I saw a Uhaul pickup truck parked on the side of the building, I went back and asked about it and they said Oh I forgot about that and I rented it! Would have lost business if I wasn't aware and persistent!

ALONZO B.  |  Premières impressions 
Évaluation :
5

Rob Davenport was most helpful and knowledgeable. He helped me through everything and made the process a breeze in a very difficult situation . You don't get service like that in Alabama from ANYBODY . He went above and beyond. Be proud you have this guy working here .

JOHN M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CYNTHIA W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quinton M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katori W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W.  |  Expérience générale 
Évaluation :
4

the manager was great! He really helped us save money by coordinating with another location to allow us to drop off the truck at his location without charging us an additional fee for changing drop-off locations.

Christina M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert A.  |  Premières impressions 
Évaluation :
5

Sparkman Uhaul and storage was the best thes far. Mr. Rob goes beyond to make sure all my needs was met. I felt my personal belongings was safe there as long as he was there. Everytime I went to get a Uhaul its like he knew just what we needed. He made the move for my family stress free. I'm grateful I had the opportunity to meet him and was able to work with him. THANKS FOR EVERYTHING

TAMEKA C.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful.

KIT G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDY C.  |  Premières impressions 
Évaluation :
3

Very friendly and Helpful representatives, Clean property but lots of spiders in my belongings, and trailers blocking unit at times.

TAMIKA G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roderick D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHASITY S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATT K.  |  Premières impressions 
Évaluation :
5

Brittney was very patient and helpful. Explaining what's available and telling us about the free month for college students leaving because of the virus.

SAMANTHA J.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEAN G.  |  Expérience générale 
Évaluation :
5

Carolyn and Ron Davenport are the nicest people that I have ever met and I would recommend the Sparkman Dr Uhaul storage to anyone they are the best in my opinion.

Clifford B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM T.  |  Expérience générale 
Évaluation :
5

After 3 years, there was no sign of rodent activity, which is a big difference from another storage company I have dealt with. My things were safe and undamaged. Thank you for helping me!

WANDA L.  |  Expérience générale 
Évaluation :
4

A great place to have a storage bin

Tiffany A.  |  Premières impressions 
Évaluation :
5

great job

Kiyomi B.  |  Premières impressions 
Évaluation :
5

I live a distance away, but I would use no other location in the area, no matter where I live! They went above and beyond for customer service and I felt that I and my things were extremely safe!

Nicholas P.  |  Expérience générale 
Évaluation :