Customer Reviews for U-Haul Moving & Storage at St Claude Ave

4 528 évaluations

2936 St Claude Ave   New Orleans, LA 70117
(Located 1 block east of the corner of St Claude Ave and Franklin Ave, Right by the Railroad Tracks)

(504) 947-8204

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(504) 947-8204

2936 St Claude Ave
New Orleans, LA 70117
(Located 1 block east of the corner of St Claude Ave and Franklin Ave, Right by the Railroad Tracks)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Best U-Haul location I've ever rented from. Customer service and equipment was excellent.

Jorge L 
Évaluation :
1

I waited over 1,5 hours outside and spent $60 on Lyft to find out from the 10th person that transfered me after waiting on hold that the keys had been left inside the building so my 7pm pick up did not happen. P.S. I will gladly send Lyft receipts to be reimbursed 504.390.0778 Sincerely, Elle

Eldri J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Morgan F 
Évaluation :
4

Staff is always courteous and professional

shawn E 
Évaluation :
5

The Ladies at this location are so friendly, knowledgeable, my uhaul was very clean there's nothing more that is needed to be improved. Ms. JIDE AND SIDNEY ARE WONDERFUL! amazing location sending everyone I know EXCELLENT CUSTOMER FAST SERVICE

Broderick B 
Évaluation :
5

Thank you everything was good

Conrad J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Broderika E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond F 
Évaluation :
4

Great and swift process.

Robert M 
Évaluation :
1

Attitudes the service I been waiting for 2 hours Inn the store

Cieane J 
Évaluation :
2

Had child at desk dat was not employed and took absurdly long time to get service and equally the time to get hooked up I will not be returning to this location. Not enough employees

Warren S 
Évaluation :
1

When you are moving there's no extra time to deal with unnecessary issues where you rent equipment. Also I was charged twice and had to deal with that on top of a move. I will be hesitant to use your company again. I have moved with u haul many times in the last 20 years. Very disappointed ☹️

marianne k 
Évaluation :
5

I thank you for your services and will continue to do business with you see ya next week.

Josette C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cleanelle W 
Évaluation :
5

Good service

Samuel B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evette T 
Évaluation :
5

Coffee and Donuts in the morning

Miguel M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

makeetha l 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andrea J 
Évaluation :
5

Great customer service ! Highly recommend

Karen C 
Évaluation :
1

Van was not the cleanest or well maintained and customer service was horrible upon return, the woman working was so rude and it was not pleasant. Used this location before and don't remember having that bad of an experience but I will definitely not be returning.

Rebecca M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anita G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMINIQUE W 
Évaluation :
3

Too expensive

Linda W 
Évaluation :
1

Staff was rude and impatient throughout the process. We came back 30 minutes before the location closed to return the truck. Staff had already locked the doors but stayed in there until closing time. I believe that's stealing time from the company since they are closing the doors to customers 30 minutes early every day, we went back a few times after work to pick up supplies and each time the door was locked even more than 30 minutes early once. I understand being tired and wanted to close early but to do it, and do it everyday, that's too much. We would never go back, for that and the blatant rudeness, nor recommend this to anyone.

Gregory B 
Évaluation :
1

The manager was 47 minutes late opening the store and was rude.

Robert B 
Évaluation :
5

The customer service was excellent. The van dashboard lit up immediately indicating oil change is needed. And to have the gas tank less than a third full isn't cool. Otherwise very reasonable and handy!

SUSAN H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark T 
Évaluation :
5

very helpful and lovely people

Abigail G 
Évaluation :
3

I was charged for using the dumpster and I didn’t know y couldn’t use the dumpster ☹️

Shawana M  |  Expérience générale 
Évaluation :
5

Keep up the good work. A pleasant , straightforward experience

harrie w 
Évaluation :
4

Don’t make it so expensive

Kenneth D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristy A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joshua L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kenneth G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jesse M 
Évaluation :
5

🌟🌟🌟🌟🌟

Erwin D 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chelsa A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deidra T 
Évaluation :
4

Excellent service à la clientèle 

Leslie J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vincent B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sidward L 
Évaluation :
2

Improve customer service. Staff ignored us for 15 minutes and were unfriendly and not particularly helpful. The low tire light was lit up during our rental. Staff said to ignore it but it doesn't inspire confidence. Fortunately our rental was only 19 miles so we decided to take our chances.

James S 
Évaluation :
2

Young lady at the counter did not acknowledge my pretend left me waiting for several minutes. Very rude!

Joanne S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacey V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles M 
Évaluation :
3

They make it so hard for out of state licensed people to rent. It's easier to rent a 5 series BMW

Shane C 
Évaluation :
5

Very good - friendly over works and under paid I will recommend this location will the understanding that they are under staff and have a lot of different jobs they have to do to keep it running You might have to wait to get service but they are very helpful when you’re dealing with them

Raymond B 
Évaluation :
5

the trailer worked great

hannah l 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paulesha J  |  Expérience générale 
Évaluation :
3

Truck had no AC, it was not mentioned! The ride was uncomfortable!

SIDNEY L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith H 
Évaluation :
5

It was good

lionel j 
Évaluation :
3

The battery was for some reason old though the car was a 2023. It died on us three times and we had to get it jumped each time. One time was a mechanic and he said that it was an old battery and couldn't believe it was even in the car.

gage g 
Évaluation :
1

The staff was grumpy and rude.

Jeremy K 
Évaluation :
3

The pricing is sketchy. My advertised 19,95$ van ended up costing 164$ and I'm still not certain that was correct.

cindy m 
Évaluation :
5

Jidé is very helpful and efficient. She is always available to answer my questions. I'm very pleased with the service at this U-Haul location. I've been using this storage facility for several years. My only complaint is the continually rising rental fee: I feel I should be grandfathered in and locked down at my current rate which is already almost $40 more than when I signed up for this rental space. PLEASE DON'T RAISE RATES any further for longtime customers, Corporate Headquarters; you are creating hardship. My rate should be locked in. Thank you.

Christine A  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tenisha B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Angela W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Asia B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lakisha W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg G 
Évaluation :
5

Very excellent service

Carey R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander M 
Évaluation :
1

We want a refund or discount at least

Jenner F 
Évaluation :
2

Le client n'a pas laissé de commentaire.

patricia t 
Évaluation :
3

The woman that assisted us was difficult to work with. I'm not sure why, but her overall demeanor was off putting. If I am ever forced to rent a truck from this UHaul site again, I hope that she is not the person that processes the transaction. Customer service training would be helpful at this site. She was rude and clearly annoyed by the presence of customers.

troy B 
Évaluation :
5

Just keep doing what you guys doing, awesome experience and service.

GILBERT K 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert R 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cherry M 
Évaluation :
5

Everything was great Thanks

justine s  |  Expérience générale 
Évaluation :
5

I was having trouble with the self check in and the guy at the counter helped me out tremendously. The whole process was smooth.

Nicholas C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Clay L 
Évaluation :
3

Simply new and professional staff would make all the difference...i seriously do not think they could possibly be worse. They must be chasing away 3/4 of the business and they are well known in the community so i am not saying anything that is not already well known. We would have went elsewhere but they were the only uhaul in nola with trucks and i now know why. I will absolutely not return...

Timmy D 
Évaluation :
5

Very cool series

Marshall B 
Évaluation :
1

The truck was very clean and in great condition. The staff are some of the rudest people I have ever come in contact with. Also, why have 247 truck share when you can't use it and have to wait for someone to arrive? Also the app instructs you to go to the counter and skip the line. Attempting that results in the NASTIEST attitudes from the workers, once they actually acknowledge you.

Erin O 
Évaluation :
5

I cannot express enough gratitude for the exceptional customer service I received yesterday. From the moment I reached out with an inquiry to the final resolution of my move, every interaction was marked by professionalism, efficiency, and genuine care. Jide, in particular, deserves special commendation. Her years of expertise in addressing my concerns were evident from the start. She patiently listened to my issues, and resolved them quickly; demonstrating remarkable knowledge about the products U-Haul offers. I wholeheartedly recommend coming visit Jide and her team to anyone seeking not just a rental, but an outstanding customer experience.

Jordan H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stenio L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kierston G 
Évaluation :
5

Good customer service

SABRINA L 
Évaluation :
5

Quick and easy process.

keronta s 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Donna P 
Évaluation :
3

This location is much improved

Ryan H 
Évaluation :
5

Easy pick-up and easy drop-off.

Walker D 
Évaluation :
1

Jidé Foster - the “supervisor” has an EXTREMELY HORRIBLE attitude.

DAndre W 
Évaluation :
3

Le client n'a pas laissé de commentaire.

lydia w  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linchi P 
Évaluation :
5

Nothing to change, all was great!

Judith C 
Évaluation :
3

Van needed an oil change & front tire has a slow leak. Van was clean on the inside but not the outside.

Courtney B 
Évaluation :
3

The team member was disgruntled. She was not friendly at all. From the moment I walked in until the moment I was handed the keys and left, her dissatisfaction was evident in her tone of voice and attitude. She was coloring a picture when I walked in, and did not give a proper greeting, for example. She was curt and cold. I checked in online, and the process once I arrived in person was still lengthy. It might have been a classic case of someone having to work a holiday (Mardi Gras) taken to the 10th power.

VON W 
Évaluation :
1

Truck had a faulty gas needle. The gas needle was suppose to be on half and when I brought it back it was a little under half. I was told I could put gas in it myself I said ok. Paid $27 to get it back to half tank and the needle didn't move. I went less than 5 miles away and paid $27 & still probably gonna be charged that 12,75 for not having it at half. Customer service was atrocious and unwelcoming. It was an overall horrible experience.

Mykelle M 
Évaluation :
2

Hire folks with customer service skills. Also I made my reservation in one location and when I went there they moved me to another location so i had to pay for 2 Ubers

Sam K 
Évaluation :
5

I'm a regular customer. Brooklyn and J'Day are always helpful and efficient!

Ty c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela J 
Évaluation :
5

Outstanding customer service

Curtis E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sabrina s  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Levondra J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aubrey F 
Évaluation :
2

Le client n'a pas laissé de commentaire.

DeaJionna H 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jennefre S 
Évaluation :
2

Storage was very convenient location was good asscibility was on point . Excellent rating . Staff was very helpful and curious office hours very convenient. Only one problem the train that had nothing to do with U-Haul trying to make it after work before office close hoping the railroad will let you pass before blocking the tracks .& sitting on the tracks

Voncile J  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paulesha J  |  Online Move In 
Évaluation :
4

Staff is very friendly and helpful.

Hilda L  |  Expérience générale 
Évaluation :
5

The few "problems" experienced through the years I would attribute to the staff being spread a bit thin when a bunch of customers all wanted attention at the same time, which is beyond anyone's control. I am more embarrassed by the behavior of my neighbors, which your staff always handled with tact and aplomb. Not only would I recommend your facility to others, I recently did. A local neighborhood association needs a small storage space for materials needed only once a month, but was told none were available. I related that I was vacating my unit, but the space is too large for their needs and budget. If something does come available, please reach out to me so that I can connect the involved parties.

MARK M  |  Expérience générale 
Évaluation :
5

The staff was very considerate in helping me work through a time of exceptionally high stress. I was injured on the job and fell ill and they were very considerate when I needed them to be.

Andice S  |  Expérience générale 
Évaluation :
5

The Sales rep went above and beyond, when I had credit issue. She waited patiently while I transferred funds

Nelson S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lizzy f  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANN C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharon s  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Baruch R  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sherman j  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jameson g  |  Premières impressions 
Évaluation :
4

Outside of having to remind them 2 months in a row to have the payment switched to my account instead of my mother's it was good. I would have like a light in the actual unit but it was cool.

Kaleena A  |  Expérience générale 
Évaluation :
4

The staff, especially Jidet, were extremely helpful. She stood outside, in the rain, to guide me as I backed up a 26' truck, to the units. But, the storage facility needs air-conditioning, It was hotter, inside, than outside. A restroom would be nice, for after office hours.

David P  |  Premières impressions 
Évaluation :
2

I'm tired of being treated as if my presence in a business is somehow an inconvenience to the frontline employees. I mean, I get it; you're not making $100K to work the desk at UHaul. Nevertheless, when I just starting v out in the employment world, I took pride in my job and tried to exceed every customer's expectations. I spent about $25 renting a van for a couple hours and I'll spend $270ish for a couple months storage. I understand that shouldn't come with a neck rub but a little feigned courtesy might be nice. There's no such thing as "too big to fail." Just ask Blockbuster. I'll shop elsewhere next time.

Jeffrey K  |  Online Move In 
Évaluation :
5

Staff was very fun and pleasant thank you

William F  |  Premières impressions 
Évaluation :
2

Bad attitudes. Hard to access parking close to storage entrance because it's always blocked with uhaul trucks. It's very inconvenient when you're trying to get items from storage because the sliding doors are not unlocked at the time the facility opens. They lock the sliding doors sooner than the time of closing. When there's only one staff on site, it's a long wait time to have a truck moved to get to the storage entrance. I moved to a new cleaner storage with better access, friendlier staff.

Kimberly D  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

prenice w  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deborah M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

prenice w  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward M  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN O  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clifford A  |  Expérience générale 
Évaluation :
3

The cost just kept rising that's why we ended service. Other than that everything else was great. Thanks

GREGORY R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nelson S  |  Expérience générale 
Évaluation :
5

Love the staff always friendly and understanding!!!

Kimberly D  |  Expérience générale 
Évaluation :
4

Everything was fine, no complaints.

Deborah M  |  Premières impressions 
Évaluation :
1

The roof caved in in my unit I was told I didn't have to pay till they fixed it then next thing I know they told me my stuff was being auctioned they gave me an opportunity to get messed up and buy out but they would not let me rent a U-Haul or even move my stuff to a separate storage unit and a lot of my stuff was really damaged

KHIYA G  |  Expérience générale 
Évaluation :
5

Jide was very hospitable and helpful in my rental of a storage unit.

Nelson S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole F  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Latoya M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna B  |  Expérience générale 
Évaluation :
3

I won't comment today cuz I don't want to cause problem with employees. Thank you very much

RONALD W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles C  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LYNN T  |  Expérience générale 
Évaluation :
2

Access not adequate. Broken tecknology often prevented my access to my daily working tools and coat me revenue at work many days. Wide door access ( which my tools require) was limited to 7pm instead of the agreed 10pm. This limited my revenue also. The area was clean. The teck card swipe access was not maintained. Phone calls to the main company were not effective. I was told by corporate that the onsite manager had to fix this. The on site management said I had to speak to corporate amd only c9roorate could fox this . Communication was dysfunctional. I left and went to competitors for better service at a cheaper price. The on site people were fine.

Norman N  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john p  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antoinette C  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dwayne B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly D  |  Premières impressions 
Évaluation :
5

I would use U-Haul again

Sherman M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LETORIA D  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Natanya L  |  Expérience générale 
Évaluation :
1

I am very disappointed with my recent experience at this Uhaul facility. I was inconvenienced and overcharged due to my inconvenience. The staff was rude and poor communication with me! I will not use this location again.

Natanya L  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S  |  Expérience générale 
Évaluation :
1

I was in need of storage and the Uhaul on St Claude was definitely not the best price, n'or did it have AC, but location was important to me. I signed up on line and had the customer representative help me with the rest. Took about 30-45 minutes from start to finish. She then walked me over to the entrance, explained how to get in and then pointed to a STAIRCASE and told me there was no elevator. Get the heck out of here!!!! I wanted to scream. I had to walk away to compose myself. Had to cancel the entire transaction. Complete waste of my time. I hope I never go back for a truck rental or anything. Customer service reps NEEDS to explain this ASAP. Makes NO SENSE to have a second floor and no elevator. DUMB!!!!!!!

EMILY R  |  Premières impressions 
Évaluation :
1

It’s 2022 time to go with the flow you need elevators in the premises

PAUL C  |  Expérience générale 
Évaluation :
4

The manager the best ever very kind helpful caring very easy too work with each time u go n a big SMILE 😀 on her face great customer service great great great oh yes

Norma B  |  Expérience générale 
Évaluation :
5

Merci

SHARONDA W  |  Expérience générale 
Évaluation :
4

Staff was wonderful to work with.

Amelia b  |  Expérience générale 
Évaluation :
1

Everything I own was Mildew i have to start over

Leiona c  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROBERT F  |  Premières impressions 
Évaluation :
5

Been using this site for multiple reasons for several years now. Amazing staff.

Codey B  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randall G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC S  |  Expérience générale 
Évaluation :
1

All my items was damage do to water leak from unit

Rafael H  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHELL J  |  Expérience générale 
Évaluation :
1

My unit flooded several times, and was never addressed. I request, nothing, I notified the facility, the insurance company, and even YOUR legal department...AND NO ONE RESPONDED!

Kevin F  |  Expérience générale 
Évaluation :
1

My storage was not secured I have items missing and they allowed someone that was family in my storage and took items out of my storage my storage was in my niece name Monica Ramsey before I took her off and put it in my name because I figured out what they was doing to secure my storage and on top of that they tried to block me from paying my storage rental I had somewhere else . When things you put into a storage unit is not secured and employees allow other people to go in there when I was paying my storage myself is not COOL on all levels . My niece had the keys and key card before I got to New Orleans so she was able to do whatever before she gave me the keys to the lock and access card to get in. This is really not cool at all

Mary A  |  Expérience générale 
Évaluation :
5

the staff was very helpful. They answered all of my questions and the young lady showed my husband and I how to use our card to get in the storage facility.

Angela L  |  Premières impressions 
Évaluation :
5

Check in was fast and efficient.

Carl S  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ERNETTA H  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Vanessa W  |  Expérience générale 
Évaluation :
2

The storage units were disgusting...and over priced for the way they looked

Akil P  |  Expérience générale 
Évaluation :
3

Drywall has holes.

Roderick B  |  Online Move In 
Évaluation :
3

I was a ten year storage customer. At check out I was charged ten dollars to put one trash bag in the dumpster. Office attendant was definitely not friendly. Mice and rat feces littered the floor and holes chewed through walls

GISELL S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aiksha M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeron W  |  Expérience générale 
Évaluation :
1

Worst experience ever such rude employees was locked out and denied 24 hour access that was supposed to be in my contract but it was clerical issues galore also the employees I cannot stress this enough were such rude horrible people they were clearly on a power trip.

Sophia S  |  Expérience générale 
Évaluation :
5

The workers were very professional and friendly. They guided us through the process very smoothly.

GREGORY R  |  Premières impressions 
Évaluation :
5

My deadbeat tenants were not out of my home after driving cross country with a trailer full of merchandise for my business. U-Haul saved me by offering one month free storage. Thank you, U-Haul!

KATHERINE S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

renata h  |  Expérience générale 
Évaluation :
5

The ladies at this location are awesome. They made a difficult time so much easier. Renting a storage unit in many cases indicates a personal trauma, transition and possibly economic hardship. Over the last two years I've been a customer because of some extreme difficulty ... I can't tell you how above and beyond these ladies go. If uhaul has a national customer service award - I nominate them and will publicly tell the story of compassion, humor and assistance over and over given To me. They are number one!!!

Rhonda F  |  Expérience générale 
Évaluation :
5

Wonderful until the last misunderstanding...not serious but a miscommun ication problem. The staff has always been wonderful to me.

Lorraine G  |  Expérience générale 
Évaluation :
1

I had my stuff in storage for about 4 years today I decide to go get everything all my furniture was mailed to

Sharon D  |  Expérience générale 
Évaluation :
5

I found the staff at st. Claude u-haul to be professional and sincerely courteous Thank you

Roger G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian h  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark C  |  Expérience générale 
Évaluation :
5

Employees are very polite, helpful and professional.

Brett F  |  Expérience générale 
Évaluation :
1

I stored my items here because of humidity control and it was indoor after 7 months I went to get my items and everything is damp covered in rat poop I said something to the management not happy

David P  |  Expérience générale 
Évaluation :
3

Mouse droppings all over my things in my unit

Warren F  |  Expérience générale 
Évaluation :
5

Excellent service Very caring staff Excellent manager Foster

Warren F  |  Premières impressions 
Évaluation :
5

The attentive service and friendly assistance by Jide and Wanda was excellent, and very much appreciated.

Roger H  |  Expérience générale 
Évaluation :
5

The staff were really great.

Barnaby C  |  Expérience générale 
Évaluation :
5

The start was great

Sybil T  |  Expérience générale 
Évaluation :
3

There were rat feces and mold all over majority of my belongings. Maybe the 145$ a month package didn't garrantee no rat feces or mold so yea.

Ashlyne S  |  Expérience générale 
Évaluation :
3

The manager of this facility is amazing, but unfortunately everyone else is slow and unhelpful. Multiply the manager by 5 and it would be great. Everything takes 30 minutes longer than it should.

Jennifer C  |  Expérience générale 
Évaluation :
1

My storage unit is covered in rat fecies and smells horrible. I plan on moving out as soon as possible.

Gerard B  |  Expérience générale 
Évaluation :
5

The manager of this location is THE ONLY good thing about my Igual experience.

lisa p  |  Expérience générale 
Évaluation :
3

It took a long time to be waited on.

Jeremy S  |  Expérience générale 
Évaluation :
5

There is a young lady who I think must be a manager of sorts, was always there and always pleasant. She is a great asset and I hope she is rewarded for her efforts.

James B  |  Expérience générale 
Évaluation :
1

Our boxes had mice chew marks, on every corner of some boxes, after only 3weeks of storage. I'm glad I got my stuff out before more damage was done. Dead mouse in hallway as I was moving out. no bueno

Joseph D  |  Expérience générale 
Évaluation :
1

Never again at this location. Manager and staff is horrible

Christie M  |  Expérience générale 
Évaluation :
3

The unit we moved into for storage had oil spilled on the ground and there were definitely rats about as i would see their droppings despite the rat poison containers.

Sonya C  |  Expérience générale 
Évaluation :
2

There was rat poop all over my mattress and box spring. And a dead rat in the storage unit.

Kandi S  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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