I believe I met and spoke with everyone who worked there. Everyone was pleasant and helpful. I would recommend this facility to other's.david m. | Overall Experience
Customer Reviews for U-Haul Moving & Storage at Starkey Rd
Largo, FL 33773
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service associates were informed and friendly.susan m. | First Impressions
There was only one associate working and she was with another customer so we had to wait over 15 minutes to return the truck. The associate was very nice and apologized for the wait.LISA M.
The location at Starkey Road for U-Haul was a very good experience I rented a trailer take things from my Florida home my Ohio they gave me enough time to load and unload when I got to Ohio. They also hook the trailer to my car make sure it was Secure guided me how to load my trailer just very knowledgeable people there. I will always return to that location maybe even use the storage facility also thank you Starkey Road U-Haul.DEWEY D.
Customer did not leave a comment.ALFRED S.
Keep giving people what they need and they will all be yours forever.Bonnie P. | First Impressions
I love Valerie at uhaul, she's an excellent manager. The most helpful person i know.TINA A. | Overall Experience
Valerie couldn't have been more accommodating. I was in a predicament and she was a life saver. I would definitely use this site again.Audrey C. | Overall Experience
Valerie was fantastic!Jay L. | First Impressions
excellent customer serviceLeon P.
Customer did not leave a comment.JIMMY M.
Very friendly and professionalJIMMY M. | Overall Experience
Customer did not leave a comment.MICHAEL C.
Customer did not leave a comment.Mike B. | Overall Experience
Customer did not leave a comment.larry m. | First Impressions
Valerie was so kind and helpful, as was the gentleman in the front office. I would highly recommend this location for any storage or u-haul rental needs.Pamela Y. | Overall Experience
Great experience renting trucks to move and storage. Great management of facility and will be back when needed. THANK YOUJoyce P. | Overall Experience
Great managerPatrick R. | Overall Experience
I would give starkly road Uhaul 5 stars. The manager Valerie is truly looking out for your best interest, and making sure you have a good experience with Uhaul. I love dealing with people who are doing their job and not just putting their 8 hours in. I will definitely do business with them again.WILBUR B. | Overall Experience
Christopher did a great job on Sunday which reflects the care & concern that Valarie instills I all of her employees.PAUL A.
Customer did not leave a comment.Troy M.
Customer did not leave a comment.ROBERT A.
Customer did not leave a comment.Christopher Y. | Overall Experience
Valarie went above and beyond to help me during check in after hours. Best customer service I've experienced in years. Highly recommend this Starkey Rd Largo location!!Pamela Y. | First Impressions
Customer did not leave a comment.TIMOTHY E.
Customer did not leave a comment.BENJAMIN D.
We're 100 % satisfied and then some, with the service that we've received at this location...Valerie is just amazing and Christopher treated us so well...We couldn't have had a better experience and you are so amazing...Thank you sincerely...DOUGLAS C.
Customer did not leave a comment.Vashonda E.
The Van was clean and new but the ac wasn't working fineEileen R.
Customer did not leave a comment.KEITH B.
Customer did not leave a comment.CINDY H.
This was my first experience but it was simple and the staff was friendly and helpful. A very good experienceALICIA P.
Second experience at this location same as first excellent and consistentTerry A. | Overall Experience
Service was very prompt and friendly. Keep up the good work!MICHAEL M.
The employees, the service, and the price was all excellent! Thank you.Dana A.
Celery is an awesome manager she really stays on top of things send your establishment she keeps Everything clean and organized and running smoothly she goes out of her way to help you're fortunate to have her on boardRAYMOND W.
Customer did not leave a comment.marty S.
Customer did not leave a comment.JOSEPH A. | First Impressions
Customer did not leave a comment.JAMES B.
Customer did not leave a comment.GAYLE H.
Valerie, was very helpful and knowledgeable about the safety check requirements for the trailer that i rented. Thank you.Javier F. | First Impressions
Very friendly associate working there.Paul C. | First Impressions
Pleasure doing business.William Y. | First Impressions
Customer did not leave a comment.steven l. | Overall Experience
Customer did not leave a comment.Oliver Z.
Customer did not leave a comment.SUSAN MICHELLE W.
Customer did not leave a comment.WILLIAM W.
Customer did not leave a comment.Diana S. | Overall Experience
Always come back great company and staffJOYCE P.
Customer did not leave a comment.Lonnie S. | First Impressions
Customer did not leave a comment.THOMAS B.
Valerie was extremely friendly and so helpful. I was so happy with the whole experience. Great value.Salvatore C. | First Impressions
Alia was friendly, helpful and professional. The trailer was just what I needed and worked great.robert R.
Customer did not leave a comment.Richard P.
Customer did not leave a comment.Sheila M. | Overall Experience
Customer did not leave a comment.CARL E.
Thank you will be backJoyce P. | Overall Experience
Customer did not leave a comment.Robert W.
Very friendly, knowledgeable and courteous associate who we picked up the key from and customer service at its utmost.prabin T.
Valerie makes this location a pleasure to rent from. She is always professional and helpful.JOE M. | First Impressions
Valerie is the best manager ever!!! - She keeps the facility in a top condition and the service is excellent!LISSETH G. | Overall Experience
The online experience was faulty. It kept asking me for the same info, and would not submit. The gas gauge on the paperwork was wrong, I could not upload the photo because the link stopped working.JEFFREY S.
Customer did not leave a comment.Kristofer B.
Customer did not leave a comment.MICHAEL F.
It was very handy to have the payment taken from my bank account automatically, so as NOT to miss a payment.MARY M. | Overall Experience
Great experience. The employee was so sweet and helpful.JIMMY M. | First Impressions
This was a last min need for a truck, from beginng to end great csr help on phone, picking up to drop off fantastic!! Thank you Happy holidays Karen WilliamsKaren W.
Customer did not leave a comment.Halley W. | Overall Experience
Customer did not leave a comment.rebecca n. | Overall Experience
Val was awesomeYoshira M. | Overall Experience
Valerie was clear with the contract and easy to work with. This location was great.Emily L. | Overall Experience
Customer did not leave a comment.Margaret R. | Overall Experience
We didn't have any problems. Everyone was nice. I would definitely use It again.anne marie e. | Overall Experience
Customer did not leave a comment.David G.
Terrible. Charged me for damage I did not cause. Customer service rep did not do their job and do a walk around of the vehicle. Was told it was my job as the CUSTOMER. DO NOT rent from this location!! Always had good experiences with Uhaul until dealing with this location and poor staff.Ashley C.
Quick and easy THANK YOUJoyce P. | First Impressions
Customer did not leave a comment.JAMES B.
The storage unit was clean and ready for me to move my stuff in. The bathroom there was externally clean. I was impressed and didn't expect it to be clean. Well done!Gerald M. | Online Move In
Customer did not leave a comment.kevin S.
This is a wonderful storage facility the staff was great and speedy service with a smile.Eugene W. | First Impressions
U-Haul had many I-T issues; glitches, repetitive processes. Please work on that.Daniel L.
Customer did not leave a comment.BRETON E.
Customer did not leave a comment.dawn m. | First Impressions
Customer did not leave a comment.alexandra M.
The first store I went to wish on 66th Street and about 40th Avenue in St Petersburg Florida those people there were rude and no help at all they sent us on a wild goose chase at the store in Largo was great the lady there was very helpful and very nice and politeWALTER H.
No real comment but you guys went above and beyond and I appreciate it thank you you've allBrian S.
Customer did not leave a comment.KIM R. | Overall Experience
Always a pleasure to deal with Valerie!Sandy P.
Initial booking done by Katelynn. She is an outstanding employee & representative of your company. Unfortunately she was on vacation when I picked up the truck. I believe the person who helped me was Monica. Seemed like she just wanted to get me out of there. I had to go back in side &ask her to come back out & show me all of the operation of the dash features including proper use of emergency brake. Very unprofessional.Paul A. | First Impressions
Customer did not leave a comment.HAROLD H. | First Impressions
Customer did not leave a comment.ROBERT A.
Was not able to scan and go because the scanable barcode on the truck was not being accepted.Jason P.
Customer did not leave a comment.Ted S. | Overall Experience
I've done a couple of rentals at this location and Valerie is always so pleasant and helpful. She always goes above and beyond!! JackieJACQUELYN J.
Experience was very good except for the time I was sent a notice stating I hadn't paid my bill when I DID. I did not appreciate the excuse that a computer issue sent out INCORRECT notices as they were basically threatening.PEGGY B. | Overall Experience
Valerie is great! She is super friendly, helpful and even offered me and my movers cold water. Can't say enough good about her.Christopher Y. | First Impressions
After our move out, we did notice a small amount of mold on a piece of furniture. This was not a climate controlled storage and a humid area so maybe mold is possible but we were surprised to find it.Anthony S. | Overall Experience
Customer did not leave a comment.Pamela S. | Overall Experience
Great service great pricePamela S.
This is a very well managed and efficient operation. I have rented space here often over the past few years and recommend the site to many people I know. Sincerely, Tom SuttonTYLER JOSEPH K.
I went to the 721 Lakeview Road location and the Candy Factory and had a NIGHTMARE EXPERIENCE! The Starkey location was awesome...real PEOPLE! not the APP that doesn't work with untrained people in CSVAnthony W.
Customer did not leave a comment.Cathy K. | First Impressions
Valerie is beyond excellent! The attention to detail and professionalism exceeded my expectations. Best experience I have had with U Haul to date. The truck was spotless. The location was spotless and the service with Valerie was just excellent. Can't give this associate enough credit for the perfect experience. Thank you Valerie!William H.
Customer did not leave a comment.sandra S.
Very nice and helpful people. I like what I see and hope we have a long happy stay. Thank you.Dean F. | Online Move In
The lady at the counter was very nice and very helpfuljohn b. | First Impressions
I was charged for an extra day when I returned it within 24 hrs. Unfortunately the location that I returned it at wasn't opened until 10 am and I had to return it by 9:30 which I did. Now. Being charged an additional 78 $. Absolute ridiculous! I will never use uhaul againJennifer S.
Kudos to Largo store manager Valerie.Sebastijan P.
Customer did not leave a comment.jason C.
Customer did not leave a comment.JODI E. | Overall Experience
Veronica was very helpful.ROBERT W.
Customer did not leave a comment.VALERIE B. | First Impressions
Everything was great, apart from being a bit overcharged for gas. I put gas in the vehicle before returning it, but underestimated the drive from my home to this location. I was a tick short of where I needed to be, another gallon or so would've done it. So to get charged more than 14 $is a bit ridiculous. Otherwise, I'm satisfied.Steven D.
Customer did not leave a comment.Vickie H. | Overall Experience
Customer did not leave a comment.Pierre L.
Customer did not leave a comment.Dale R.
Customer did not leave a comment.Rosa J.
Customer did not leave a comment.Nancy B. | First Impressions
Customer did not leave a comment.Jennifer B.
Customer did not leave a comment.PATRICK W.
Customer did not leave a comment.John B. | Overall Experience
Ashley was a great help and very accommodatingterry S.
Customer did not leave a comment.FRANK C.
When I arrived to pickup the truck they had left the back door open so the truck was completely floodedAustin M.
It is a pleasure to work with the management and staff.Tom M. | Overall Experience
Never ever again!!!!!!Suzanne H.
Great customer service. thank youSamuel R.
In my u-haul storage they is a rat box was not full and I said number of time have it full . Because they was rat in the storage .....NELLIE E. | Overall Experience
Customer did not leave a comment.Linda C.
Customer did not leave a comment.John B. | First Impressions
Customer did not leave a comment.John B.
Very nice facility, clean, friendly and prompt service. Would rent there again. L.W.Lisa W.
Customer did not leave a comment.Gary F.
Customer did not leave a comment.Scott N.
Continuing educational experience for the workers. Neither knew how to work a wench.David P.
Customer did not leave a comment.Shane H.
Customer did not leave a comment.RICHARD M. | Overall Experience
Extremely friendly, helpful and knowledgeable. Been with you guys since 2002. Only leaving because of a possible move out of State. U-Haul have kept the units cleaner, brighter and safer than when it was Ark-Self Storage.CHRISTIE AND JOHN L R. | Overall Experience
The service here is excellent. Its a great place to keep your things safe and dry if you prepare it correctly first, such as put things that might be prone to water damage ,on pallets off floor etc. I had my small fiat in storage with my things i it and all was great even after it had been stored for two years like this. And it had never been checked on. Thx U- Haul .jorena l. | Overall Experience
Customer did not leave a comment.Dana C.
I wasn't impressed with the on-line check in. It seemed to take longer than with a human. I checked out with an agent and that was efficent.Stanton V.
Customer did not leave a comment.Raymond E.
Customer did not leave a comment.Sandy P.
Staff was always courteous and place was secureJENNIFER V. | Overall Experience
more parkingLouis M.
This is a CRAZY U-haul policy; Rented van with 1/4 tank fuel. 30 $charge for returning with less than 1/4 tank. SO- Policy should be; U-haul maintains 1/2 tank of gas - to rent- or forgo the 30 $charge if they rent the vehicle with 1/4 tank.Daniel L.
Chris got a little stressed when he couldn't find the keys to the van we were renting, but he kept his cool and found them. He is a very nice guy and did a great job. Thank You .David C.
Customer did not leave a comment.Ronald M.
Customer did not leave a comment.Rolando C.
My only problem with the storage unit was that alot of my stuff was molded and had to be thrown away but other than that the staff is friendly and will work with you.Jaleesa H. | Overall Experience
Val is the best. I've dealt with her on multiple occasions and she always goes over & above. If I still had my company you guys would be losing a manager !!!David S.
Customer did not leave a comment.Joe S.
Way too dirty. My stuff was filthy. Bugs and geckos galore. I will NEVER STORE STUFF WITH U-HAUL AGAIN. UNREAL.Cheryl M. | Overall Experience
That would be hard to do. Excellent staff & service.david S.
Customer did not leave a comment.Haitham A.
Great place to rentEric A.
Customer did not leave a comment.TED M.
Valerie did a great job with us. She was extremely helpful.Anthony S. | First Impressions
Valerie at the return location was extremely helpful. She proactively called me and reminded me of her location and asked if I needed anything else.Anthony S.
No commentBARBARA K. | Overall Experience
Wonderful experience with Valerie!Christopher B.
Very good!nuhrudin k. | Overall Experience
Customer did not leave a comment.Linda S.
Good place to store your belongings! Very happy 😃Steve D. | Overall Experience
Not a thing!!linda S.
No problems.Charles B.
Customer did not leave a comment.Lori B.
Could not have been better !Curtis C. | First Impressions
Valerie who manages this U-haul on Starkey is the greatest! She's always accommodated me & valued me as a customer. Very professional & courteous! I will continue to do business with Val in the futureGEORGIA K. | Overall Experience
Valerie, Was very helpful.FRED H. | First Impressions
I would reccomend the facility.Anthony S. | Overall Experience
Nice placeLinda C. | First Impressions
Valerie and her staff have always been courteous, helpful, competent and efficient.FRANK E. | Overall Experience
Very helpful and friendlyJENNIFER V. | First Impressions
We experienced very prompt and professional service whenever we needed itDavid E. | Overall Experience
She went above and beyond what she had to in order to help us and was so polite. Thank you for such a wonderful experience during a stressful time. Sincerely Linda BairLinda B. | First Impressions
This location does it well!!...all I can sayStephen C. | Overall Experience
Val does a great job running a well maintained facility. I always felt like my items were safe and secure at this location. I wouldn't hesitate to rent here again. I was very happy with my experience.Michael T. | Overall Experience
Clean facility, friendly staff. Despite computer issues, service was excellent and Erika was very accommodating Thank you!!!.michael b. | First Impressions
Would use again.John G. | Overall Experience
the staff made our stay enjoyable. thank youTom M. | Overall Experience
Valerie was always very helpful.ANTHONY D. | Overall Experience
Very Clean and convenientJAMIE F. | First Impressions
Nice storage facility with easy access. The only reason I left was to have storage closer to my home.DIANE T. | Overall Experience
Great location, easy to access!Samuel P. | Overall Experience
Thanks to Kelly for working out an agreement with me. Thanks to Valerie for allowing me to use the dumpster. Thanks to the nice cleaning lady for unlocking dumpster and helping me unload everything.Jan H. | Overall Experience
Disappointed that your "grace period" for moving out is not flexible, otherwise happy with the site and staffmichael b. | Overall Experience
Great service , been renting there off and on for yearsBill B. | First Impressions
Valerie and her staff were all very pleasant whenever I saw them on the property or visited the office. Valerie was wonderful when I rented and upgraded. I would definitely recommend this locationAnthony W. | Overall Experience
In my experience, good deal, helpful, friendly but for a 5x5 the price very expensive. but in everything else. excellent treatment.Yadira G. | Overall Experience
Good service at an excellent facility.Thomas S. | Overall Experience
I used this storage area for 17 years and was always very happy with all aspects especially the courtesy of the office personnel. I always felt my things were safe. I would definietely recommend.CONNIE D. | Overall Experience
I have used this storage placee a few time's now and i will go back if needed again. Thank Youdave s. | Overall Experience
Staff extremely helpful when needed. Hours for non 24 hour access are very good. Gives you a lot of choice when to get into your storage unit. This is my second time using them.garry t. | Overall Experience
Overall good service and clean facility. Staff members are always willing to help with anything. Thank YouGREGORY M. | Overall Experience
By far, the best managed facility ON THE PLANET! The manager is always on premises and available to assist in any way needed. My business feels very appreciated! They have a customer forever with me.,SHERRI P. | Reservation
Staff was friendly and the emails were are a good reminder to pay your bill. If had any questions they were always answered. I would recommend to friends and family to use your facility.Tanya T. | Overall Experience
The manager valerie was so wonderful. She worked with me on issues and was very nice and knowledgeable.Alicia H. | Overall Experience
Thank you very much for a very pleasant temporary storage experience. All my best wishes for all of your past, current, and future patrons!Thomas R. | Overall Experience
Great customer serviceObryan E. | Reservation
Great clean friendly facilityErica P. | Reservation
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at 14,95 $!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!