supportatmovinghelper needs some work. Kids that moved my stuff would not give me an actual quote, and when it came time to pay them Adrian wanted $500 for 3 hours work, which he claimed was 4 hours. I gave him an extra $125 on top of the $250 on my credit card, but I felt burned and angry, I feel this service is not well regulated.adrian J.
Customer Reviews for U-Haul Moving & Storage at Stockton Hill Rd
Pour nous contacter
Kingman, AZ 86409
(Crosstreet is Gordon Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The cab of the truck smelled like smoke and cat. When I tried to return the truck the website wouldn't work. I'm hoping I'm not charged extra because of it.Kellie N.
Le client n'a pas laissé de commentaire.THOMAS K.
Great Customer ServiceSusan G.
Le client n'a pas laissé de commentaire.Heather G. | Expérience générale
Wonderful, people were kind, helpful all workers were nice and helpful.Matthew P.
So much to say here! 1st, the people were sociable. No complaints there. Now, on to the rest: I needed a dolly to haul a van in from @ 200 miles away. I wanted to rent a PU & dolly from U-Haul but U-Haul wouldn't rent me that combo. But they WOULD rent me a box truck the same size for only 80 cent per mile. (OH JOY! $.80/ per mile, 400 miles. Do the math). So I rented a 16 ft. box truck from a competitor for $21/ day & 21 cents per mile, saving myself $236 on mileage charges (they had no dollies available) less the $21 rental fee plus insurance. I took the other guy's truck to U-Haul dealer to rent the dolly and they flat out refused to hook the U-Haul dolly to "A competitor's truck" . (Think about this, U-Haul. While I am in legal custody of that truck, it is not "A competitor's truck". It is MY truck just as if it was a leased automobile. I am the legitimate operator paying the bills & insurance) So I rented the truck MANDATED by U-Haul (Remember that old axiom of successful businesses, "the customer's always wrong") and dolly from U-haul and drove it down the street about a mile to Walmart and dumped the truck, hooked the dolly up to the Penske truck, and did what I had to do. The total cost to rent a $45 dolly & truck from U-Haul for a day was $99 for a tow to nowhere (@ 1 mile to walmart & back). the Total cost for the Penske truck for the whole 400 mile turn around was $185, meaning renting BOTH trucks and a dolly and insurance for both rentals cost me less that renting the truck w/dolly from U-Haul and paying the mileage charge would have cost me. Total cost for everything was @ $270 from both companies. If I had used just U-Haul, it would have been about $420. Seriously, U-Haul, you just burned down a customer. Additionally, I write. So when this info gets disseminated across Yelp. (et al), you will have just burned down numerous potential other customers as well. Time to change your game, U-Haul. I will not use U-Haul again. I would not suggest that anybody else use U-Haul either if there are any other options. Shop around. U-Haul's cheerful, polite people will screw you absolutely to death.David S.
Le client n'a pas laissé de commentaire.JEFF F.
Le client n'a pas laissé de commentaire.Sean G.
This location has always been exceptionally professional and attentive to our needs at KRMC. We appreciate them!KENNETH N.
Le client n'a pas laissé de commentaire.RAYMOND R.
Le client n'a pas laissé de commentaire.Lawrence C.
Le client n'a pas laissé de commentaire.Jack S.
Le client n'a pas laissé de commentaire.Ernesto G.
Uhaul had the right tool for the job I needed to do.JEFFREY J.
Le client n'a pas laissé de commentaire.KENNETH C.
I had my truck in the shop for several days and I need transportation while it was being repaired. My 1st. thought was Enterprise car rental, when they told me my rental cost would be around $100 a day I just couldn't believe it. 4 days was well over $450 I then tried several others and then remembered that U-Haul had P/Us and cargo vans. My total cost for a P/U for 4 days and milage was 3/5 less $ 170 total. I don't think I need to say any more!Robert F.
The Kingman Stockton hill rep was great! Lucky to have him as an employee!MICHAEL C.
This location has always been good to me. I have never been told something wasn't available and upgraded me to a larger truck, which made things easier. Always fast, courteous and a true willingness to please the customer. Thank you!!Dean M.
I was rented a beaten up trailer that ended up having a flat tire and getting me stuck in the mountains in -26Â° temperatures in my car for days.Avery S.
Le client n'a pas laissé de commentaire.Reinhold S.
Le client n'a pas laissé de commentaire.Christopher H.
The truck needs a front end alignment. Forgot to mention this to staff upon returning the truck. Did not have moving pads in truck and I didn't realize this until I was 20 miles away. Had to send family back to store to get the furniture pads.Fred P.
Le client n'a pas laissé de commentaire.Jamey C.
I shouldn't be charged an additional day for being a few minutes late. It feels like theft.Derry O.
Best experience imagineable. Fast. Efficient. Gentlemen was very helpful and very professional. Can't say enough about him.Wade A.
Le client n'a pas laissé de commentaire.CHRIS J.
I assume it was the manager at this location that told me he was unable to help me resolve the incorrect charges that were set up from the origin location. He told me I had to call customer service myself to get the charges straightened out. It was a fairly complicated issue that had to do with 2 different contracts and a refunded contract. Im pretty sure there was someone in corporate that he could talk to directly to explain the issue to in the Uhaul technical terms, instead I had to spend 45 min on the phone explaining the issue to a lady with a very thick Indian accent. Now im waiting 2-3 business days for a response from Uhaul. Ever since covid became an issue, it seems to have given a reason to provide poor customer service. No one wants to go the extra mile it seemskent M.
Le client n'a pas laissé de commentaire.Dorothy S.
Le client n'a pas laissé de commentaire.Patrick V.
I've been in moving industry 24 years I've have rented countless times as a mover, I've rented many pads and if plastic wasn't broken I wasn't charged, I'm done with uhaul I will deal with penske in the future only. Truck was an over used pos one of the worst I've experienced! One of my worst over priced experiences with uhaul.KAINE W.
Le client n'a pas laissé de commentaire.Christopher G.
Le client n'a pas laissé de commentaire.JAMES S.
Le client n'a pas laissé de commentaire.JOSHUA K.
I'm a big guy and I find the drivers seat was a little too small. Was uncomfortable. Maybe make one seat all the way across or 2 wide seats.Michael E.
Make the spiffy new jackets available for purchase.BLAKE H.
Le client n'a pas laissé de commentaire.alicia t. | Expérience générale
Le client n'a pas laissé de commentaire.GLENNA DEANNE D.
Le client n'a pas laissé de commentaire.Franky W.
Very helpful and friendlyErnest H.
Le client n'a pas laissé de commentaire.Edwin G.
Answer the phone.Roy L.
Alisha was wonderfulDarla R.
I am very happy with U-HAUL. There are times I go in there more than once and nobody complains. I have odd working hours working with seniors and my times vary. I'm glad I can pay my bill ahead of time even though I'm on auto pay. I really appreciate the kindness and understanding all employees have shown me. This is a very well run business . sherrie m. | Premières impressions
Very friendly..! Very professional..! No complaints at all..!James G.
Le client n'a pas laissé de commentaire.MATTHEW P.
Nice and helpful people.DAVID BRIAN S.
Le client n'a pas laissé de commentaire.STEVAN S.
Checking in equipment was a hassle. The website did not take the location or it could have been my phone. I called the 800 number and the call back was automated. I've experienced delay or a break in communication in the past with the online check in process. The location was great and always clean.Melvin H.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Jeff E.
Keep up the good work!Elwin K.
Le client n'a pas laissé de commentaire.RICHARD P.
Le client n'a pas laissé de commentaire.leocadio P.
Very organized and professional. Promised a good price, and thats what we got.CYNTHIA C.
Le client n'a pas laissé de commentaire.KENNETH S.
Keep giving great ServiceAMY J.
Le client n'a pas laissé de commentaire.KATHY D.
Le client n'a pas laissé de commentaire.Richard H.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Joseph T.
To expensive, besides that cool experianceJesse S.
Le client n'a pas laissé de commentaire.Kristine G.
Fast, friendly and efficientTodd N.
Le client n'a pas laissé de commentaire.GABRIEL M.
Keep on truckin'.Scott J.
Le client n'a pas laissé de commentaire.Cheryl R.
Le client n'a pas laissé de commentaire.Toni Z.
Le client n'a pas laissé de commentaire.Pati H.
Le client n'a pas laissé de commentaire.Edward G.
I certainly don't know. Thank youDoris S.
Just amazing! From start to finishtena C.
Faith helped me through everything. Thank you Fairhterri w. | Expérience générale
Le personnel était amical et serviable. Equipment was clean and ready to go. Highly recommend this business. Merci.DENNIS C.
The software came back with that we drove 20 000 extra miles. Obviously a glitch in that for a 24 hour rental.VICTOR P.
Le client n'a pas laissé de commentaire.STACEY D.
Alicia and the rest of the team did a great job making sure I had everything I needed!Renate B.
Easiest place to return truck. Very quick in return of the truck.Vincent R.
Nothing very friendly staffKATHLEEN J.
Le client n'a pas laissé de commentaire.Larry J.
This U-haul on Stockton Hill has always gone above and beyond to assist KRMC when ever we have had a need. Thank you! to all your U-Haul employees on Stockton Hill in Kingman Arizona.David R.
Le client n'a pas laissé de commentaire.Charles T.
More than Helpful Personnel at this Location.Carl S.
Le client n'a pas laissé de commentaire.Kevin P.
Everyone that we dealt with was very professional, knowledgeable and courteous.Lester E.
Le client n'a pas laissé de commentaire.Ryan G.
Always quick & easy service, thank youMary B.
Le client n'a pas laissé de commentaire.Richard F.
This is the second time I reserved a rental at Las Vegas and the day before I got a call that my U-Haul reservation was cancelled. I had flown from Mexico to move my stuff. Very bad policy to let customers know they have a reservation and then cancel. I had to drive out of state to this location to pick up this rental!!!!!Lester K.
Le client n'a pas laissé de commentaire.Joe W.
Le client n'a pas laissé de commentaire.ERIC P.
one of the best experiences we have had with moving. The team is awesome.MICHAEL W.
You guys are the best!!!DOUGLAS M.
Thank you for having the right equipment to get us home!DARRELL A.
Repeat customer....always our go to!!Lisa C.
Le client n'a pas laissé de commentaire.Joy L. | Expérience générale
Nothing everything was greatSYLVIA O.
Le client n'a pas laissé de commentaire.Theodore K.
Le client n'a pas laissé de commentaire.RUSSELL T.
I was very fortunate to get a unit when I did. I trusted my household items there and I always felt safe. Merci.KATHLEEN ALICE J. | Expérience générale
Wish they had 24hr access. Csr Aleisha was great!bradley c. | Premières impressions
This is the best, most efficient U-Haul facility I have ever seen.Donald B. | Premières impressions
Helpful and Friendly Staff. Access could be a little more other than that it's GreatBrian R. | Premières impressions
Sometimes need to enter at Closed hoursKEVIN JON S. | Expérience générale
Le client n'a pas laissé de commentaire.terry f. | Premières impressions
I have had this storage for over 2 years there. I can truthfully say every time I went into my storage they made it convenient Even aiding this Senior Citizsn .peggy k. | Premières impressions
Le client n'a pas laissé de commentaire.scott n. | Premières impressions
Le client n'a pas laissé de commentaire.mike d. | Premières impressions
Le client n'a pas laissé de commentaire.nancy s. | Premières impressions
Le client n'a pas laissé de commentaire.Beverlee C. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIAM H. | Premières impressions
Le client n'a pas laissé de commentaire.KATHY S. | Premières impressions
Staff was super friendly and incredibly helpful. Went way out their way to get me started right. Really clean and modern facility.Glen N. | Premières impressions
Le client n'a pas laissé de commentaire.chris v. | Premières impressions
It's always nice to go into this office. Everyone is very helpful and very enjoyable to be around. The manager, Jim, is great! Merci.NANCY S. | Premières impressions
Very professional. Strong emphasis on security. GM Jessup runs a tight ship.douglas k. | Premières impressions
Le client n'a pas laissé de commentaire.Carol P. | Premières impressions
Le client n'a pas laissé de commentaire.JULIE B. | Premières impressions
Everyone was extremely pleasant and helpful. Alisha, Allen, Cameron and Brianna were all polite and did a great job. They were very accommodating. Thank you so much! I would highly recommend this facility.judy a. | Premières impressions
I appreciate the security and want what's offered but I have an unorthodox schedule and would like all hour access. That said, it seams like the security offsets the inconvenience for me. It's a big business that spans, at least the continent (not sure if it's over seas). I've moved myself, family and friends many times using uhaul trailers and trucks. Those moves have always been good. I've had issues with trailer lights in the middle of the night, during a snow storm, and have had fair prompt help. I expect that using a storage unit will be similar. Getting set up and the service was great! I'm expecting and think that security will be good but as I said earlier, the access hours suck (with my schedule) but I think the security vs 24 HR access is a good trade off. I recommend Uhaul, for trailers and storage.paul E. | Premières impressions
Le client n'a pas laissé de commentaire.Douglas M. | Premières impressions
Le client n'a pas laissé de commentaire.William F. | Premières impressions
Friendly and helpful. Unit clean and working well. Price is fair. I give both thumbs up.Cynthia T. | Premières impressions
everyone was nice and very helpfulHeather G. | Premières impressions
Very friendly personnel and took time to answer all of my questions.tina m. | Premières impressions
Smooth and easy...great customer service.MITCH H. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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