Le client n'a pas laissé de commentaire.
Monica S.Customer Reviews for U-Haul Moving & Storage at Sunrise Manor
Testimonials From Recent Customers
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The storage has a beam in the middle of the unit which took a significant amount of space. The staff did little to compensate for this inconvenience.
Rachel M.The 15' box truck I rented had some over steer issues, whether turning left/right. When driving ove 1 800 miles, this became annoying. Other than this issue my experience with U-Haul was great.
Mark S.The young lady at the counter was amazing and very helpful. The young man the received the equipment when i turned it in was amazing.
Paul S.The gentlemen who we worked with at the counter was not friendly, nor very supportive. He didn't even greet us when we walked in. I didn't even want to ask any questions, since he was so unfriendly.
Gregorio B.👍🏻👍🏻👍🏻👍🏻
Juan G.Jojo and the staff we're very professional. They were prepared and well organized and worked as a team they are a perfect representation for the company of U-Haul. I was not happy with the vehicles operation and how the meter for saving it works. It only stayed in the green to economize your gasoline if you were not accelerating which made it impossible to get the most out of your travel. I was comfortable with the air conditioning and I did not use it too much in order to conserve gasoline. I want you to know this particular vehicle needed more service which I informed the company upon my arrival to San Bernardino. I still satisfied that it got me where I needed to go this was the first time I used your company and I want you to know as long as the staff is equally professional as I received in Las Vegas is the same well-trained group of people it was a pleasure.
anna C.Eselente
Faustino R.The store need to work out on understanding what customer service really means Mostly of the crew has really bad attitude and unorganized Personally I do like U-Haul but this is the worst experience I ever had
JORGE F.bad customer service, it seems like they don't care about the customers
clemente E.great customer service
juan A.To have a ramp. Had to lift a dresser verses using the ramp
Terri S.Place more staff on a Saturday so there's not such long wait times and also explain to your staff when there's only two people working don't sit and hold a conversation for 20 minutes with a customer while there's other customers waiting to be waited on
Sally G.The agent who helped us check out the truck was very professional, courteous, kind, and knowledgeable. He was multi-tasking, helping multiple customers, and still took time to give my daughter a cute little u-haul coin truck! That made her day! I am fairly certain his name was Jamel Eddington (that's the name on my receipt). He is a fantastic human, you all have a great employee in him!!
Jennifer K.Your manager at this store on Sunday very rude don't know nothing about customer service so anybody asked me no never when I recommend them to you guys
Cynthia M.My experience was EXCELLENT! Will use again.
CHRIS P.Super helpful and friendly staff.
John S.Excellent customer service from the guys outside
Nicole V.The manager was rude and charged me $ 41 for being 2 minutes past the half hour mark and I was switching the trucks out I'll never rent from there again and I have to file a complaint because I want my money back for 2 minutes they was too hugged up behind the counter to assist the customer and at one point all of them disappeared and left all the customers waiting so unprofessional if I could I would take my things out that storage all together I've been renting there for 5 yrs he's horrible as a manager the two that was there before had excellent customer service but this guy acts like he just wake up hating women I've never experienced this kind of behavior from a uhaul facility so I will Indeed be contacting corporate on this matter
Angela K.Issue getting car tow checked out and put us behind over 1 1/2 charged more then agreed and no compensation for the inconvenience at all
Teresa H.such a horrible experience because of so many small things and what seemed like uhaul purposely trying to rip me off or deceive customers. you have taken my trust away completley! I request to be contact by a manager.
joey A.Have the equipment ordered at the location I placed the order for so I don't have to spend an extra $20 in fuel to get to where you want me to go five minutes before my Scheduled appointment. Staff was not very knowledgeable; couldn't find my reservation even though I had just been called from them 10 minute prior.
Jon K.Horrible customer service the manager over there has absolutely no customer service skills I was charged $41 because I was exchanging my truck for a bigger one and I was given a new reservation and whoever I spoke to said they would transfer it but he charged me and said it was for a whole day because I was 2 minutes past 30 minutes I've had my storage at this facility for at least 5 years and he is the worst manager ever he was so busy being rude and I had two others that witnessed it and they so busy hugging on each other behind the counter they couldn't take care of at one point I was left up at the front counter and no one was there I will not be renting anything else from location I'm looking to move my storage
Angela K.Nothing, renting Uhaul trailers is cheap and easy. I don't know how it could be improved.
James D.They didnt have the truck pulled up to the front and they didn't inspect the tires which caused me to have a flat shortly into my trip
Angelique C.The young female in the building was great one of the best. Did her job called to confirm contact. I had to wait 30 minutes because the had my rental blocked and the night shift employee took the keys with him. First time at this location. not impressed.
Efrain M.Did a wonderful job
ivron M.The woman named LEE working at the front desk is your best asset at this location. She is by far the most pleasant, courteous, polite and professional person I have ever met in my life. Her customer service talent is out of this world. She greeted me with a smile on her face and did not stop smiling throughout the business transaction. She turned what I thought was going to be a monotonous task of renting a uHaul truck into a great experience that I will not forget for a very long time. When people talk about cloning people I can't think of anyone more suitable than LEE. She needs to be promoted as fast as humanly possible to a corporate head position. If I had a Fortune 500 company I would steal her right from under your noses. What an awesomely amazing person you have working for you. Don't waste her time and talent sitting her at a checkout desk. Utilize her to create and train more people to perform like she does and I promise you your company will benefit from it. “LEE thank you so much for making me smile and providing the best customer service this side of the Mississippi†Shannon Temple.
SHANNON MAXWELL T.The contactless drop off was a terrible experience. The application didn't work at all and customer service on the phone was excruciating. Waited hours on hold, rude gaslighting technicians and ended up costing me money because they couldn't help me. The rest of my experience was exceptional besides the drop off. Next time I will schedule a counter drop off or use another service
Barry E.I wanted to drop off the truck at a U-HAUL less than a mile from my final destination and was told that that wasn't possible because that location didn't have enough room for my return, I had to deliver it to a farther location in town.
George S.Truck ran rough, and $25 for a cleaning fee is ridiculous the truck was no dirtier when I returned it then when i picked it up all I moved was boxes.
Wayne S.Great service was excellent
Renata C.Helpful to a point...didn't finish check in completely. Than the rude and disrespectful female called one the next day wanting to know where the car hauler was. Than on Sunday called still looking for trailer. IT WAS TURNED IN ON FRIDAY EVENING...THE SAME DAY I PICKED IT UP. had a 2 day rental. Not Sunday as put in the contract update. I want updated to show exactly when I turned it in
Tim L.Customer service is excellent. The product performance was stellar. I would definitely recommend this location to everyone.
Katherine S.Rosetta was excellent and very professional
charlene H.Well I did have a reservation set at a closer location, but was sent to a different location 20 minutes away in opposite direction just for a pick up truck rental. That not make me happy. But ya overall everything else went ok
Kurt R.Make sure that when a customer comes in and says something is wrong with the vehicle.actually do something about it
Oscar T.You can fire everyone and hire new people who treat the customers better! Have you read the reviews for this particular U-Haul? It's time for a change. You need to get the place back on track quick! The people you have working there have no work ethics
Pedro H.Great service
ADI JAVIER R.I was late for 30 min and got charged another day. I wasnt made aware I had to call and let them know I Would be late so I wouldnt get charged. Then I asked id I could take the truck back since I was charged another day and wasnt able to take it either.
elizabeth C.Merci.
patrick P.Professional, friendly, patiently took time to help me and the other customers with a personal, concerned demeanor that was impressive and refreshing. Everybody, from the moment I pulled in to getting my final contract completed were on the top of their game. Well done!
Richard C.why do you need a emergency contact for when it is not in writing, a total joke
anthony H.Clarify the return date and time better, I was told a time and date but the agreement stated differently causing me to return the vehicle late when I actually thought it was a day early leading to an extra day charge, which will lead me to question using your service again.
Scott W.Everything was ready and worked perfectly!
Donald M.Your $19,95 price for a pick up truck is very misleading. My $19,95 turned into $45.00. Not that that's out of line however very misleading. .
Gayle P.Every staff member has great customer service
Sontoya J.Everything was good
Troy W.Everyone was friendly and took time to address concerns.
Quinton M.The young lady at the counter that helped me was great very polite very respectful, the gentleman outside that helped me return the truck was very helpful and showing me how to use the app.
MICHELLE MARIE L.Yes the lady at the east Charleston location she awesome and super nice
Andres N.Need to move a sofa near the end of the day. The help did not arrive until late. It was one call. I happy that I could keep the van overnight and return it in the morning. thanks guys you were great
Bill H.I dropped the trailer off after hours and had difficulty returning it thru the app. So I just left the trailer there.
stephen F.Rien
Noah W.Lee/Leigh really excelled as an employee. She left a very lasting and positive impression.
Victor E.Your staff was polite and very helpfull.
Eugene A. | Premières impressionsFacility was always clean and well maintained. Most importantly, it was very secure.
TOM K. | Expérience généraleI am doing two long hauls, this would like two months free, as it is a completely when doing long hauls for this?
Angel G. | Premières impressionsI thought they would have prorated my balance. 17days is not much but still something.
Felix F. | Expérience généraleEverything was great. I would definitely use Uhaul again or recommend it to others.
AARON B. | Expérience généraleMy stuff was stored there for almost 2 years and I live way in Arizona...not once did I ever get a call or email stating anything wrong with my stuff or storage......Thank you so much. Will definitely refer anyone to you
mary t. | Expérience généraleGreat people in a great place.. awesome thank you
Myrna M. | Expérience généraleMr. Eddington provided great service.
norma c. | Premières impressionsExcellent staff! They called me to Remind of my last day to move-out.
Julio Q. | Expérience généraleThe clerk at the desk was particularly nice. She was great when we opened the storage area and she was extremely nice when we closed it. I liked that I was emailed each time the monthly payment was due so I didn't have to follow up. And closing it was so simple. Thank you for working with us
John J. | Expérience généraleThey were awesome as soon as the guy heard my story he didn't hesitate to help me with lowering my last payment, thank you so much.
Jessica F. | Expérience généraleI cancelled my account on 10/4 and have been waiting for my refund. I could not get Uhaul to answer the phone, my chat was disconnected after I requested a refund, so I sent an email. This is really poor service.
Christine J. | Expérience généraleThe prices were a bit steep from what I was used to but its Las Vegas so just the city itself overcharged everything
Anthony S. | Expérience généraleOver expensive. Want to complain about something left that needed to be cleaned up 2 weeks prior. After locking me out to be notified, I wAs notified and than was told lock would be removed. 1 week later still locked. Young lady that came to remove lock was only nice one.
Shannon E. | Expérience généraleYour morning crew shift are very rude they have no good communication skills!! I will very well like to speak to someone that’s over the the manager on Stewart and nellis!!!
Myesia T. | Premières impressionsTwice I made reservations for a truck, and when I called to confirm the second time once again, they had None of my information. The third time, everything went well, that's because I did it through the 800 number. These people need to realize when people are moving, there's No room for error or laziness. I would NOT recommend doing business with uhaul on nellis.
vanessa v. | Expérience généraleAll around helpful and nice after driving 27 hours this was the best transition of my trip.
Roosevelt W. | Premières impressionsEstuve satisfecha 😁 con el servicio mis muebles estuvieron por 3años y salieron muy bien como yo los dejé me encantó la seguridad del establecimiento la seguridad excelente servicio yo nunca fui a checar mis cosas por q sabía q estaban seguras mis cosas gracias por sus cuidados
Laura G. | Expérience généraleThank you so much all the team member who help us
FERMEL GABRIEL O. | Premières impressionsOur unit was broken into. A police report made and UHaul claims its not their responsibility.
JULIE D. | Expérience généraleGood facilities
Anthony S. | Premières impressionsThe reservation for another location was invalid. The other location was booked up. I am unsure why U-Haul gives out reservations for locations that does not have capacity. Real inconvenience to us and cost more money with the mover for this blunder.. This location had capacity and helped us out
KEITH C. | Premières impressionsFrom staff to building 5 stars
Omynisha G. | Expérience généraleBuena atención y disciplina
Isabel P. | Premières impressionsThe lady at front desk messed my card up somehow I needed to get in late night and I couldn't had to wait the next day cause she didn't do her job
Danielle S. | Expérience généraleThe folks were very Knowledgeable and Professional! They went above and beyond on helping me get everything I needed and solving a stressful situation!
Charles H. | Premières impressionsThe general manage was vary disrespectful he was a highly unlikeable person
Brent J. | Expérience généraleGreat service
dewon d. | Expérience généraleAwesome service
Danielle L. | Premières impressionsMerci
Shawnye B. | Expérience généraleAmazing staff!
Joann C. | Expérience généraleThe only storage I trust. This my second time.
Romeka R. | Premières impressionsDuring my move the bus routes to a gig through a temp agemcy were ureliable, was locked out by the janitor for god knows why, of my peraonal unit. Somehow me listenung to music in my room on headphones for an hour interfered with her ability to sweep and mop, and its a little suspicious that she kept teying to open it as well. Otherwise nice eatablishment. My 24 hour access never worked properly, amd alarms seem to constantpy trip for no reason at all times of day.
Maxwell a. | Online Move InEveryone was very helpful to getting me the right size unit to helping me properly back your vehicle up when I first arrived. Thank you so much for the warm welcome to Vegas.
Brianne B. | Expérience généraleSherry & the crew were Amazing
Kaci B. | Expérience généraleSherri was excellent, helpful and pleasant
Chavis S. | Premières impressionsEvery time I went in there everyone was so helpful, the first day I opened my account with U-Haul for a storage unit, one of the attendance walked me to the unit and showed me where it was. I thought that was very nice. Thank you Patti Dominguez
Patricia D. | Expérience généraleVery efficient and helpful
Jackyln W. | Premières impressionsExcellent service!
Joann C. | Premières impressionsGreat location, easy to get in and out. Always open when I needed to get something.
Barry B. | Expérience généraleThe storage was well kept clean and safe. I would recommend your services to other people. Thank you for a wonderful experience with my property.
MARISA r. | Expérience généraleI have used U - Haul since 1965- 66 and never had a problem with storage or truck/trailer rental. Your prices and service is unmatched across the country. Thanks for the years of quality and service ..... not many companies today care anymore. Thank you, Jan & Kayleen
kayleen V. | Expérience généraleOne of the customer reps by the name of Dill was very rude, spoke over me and provided me with poor customer service. I ended up having to speak to the assistant manager due to his poor customer service. Very disappointing
Jamie W. | Premières impressionsSherry is the best and she is so patient. She need a raise.
teresa b. | Premières impressionsI rented a unit from you for 3 months. I chose your facility because it was well lit and needed a key card to enter, yet my storage was broken into and ransacked. Not only did they take several expensive electrics, but they completely destroyed boxes of photos and personal items in my unit, things that can't be replaced. It was upsetting to find out after the fact that this happened to others in your facility and we were not notified.
Diana M. | Expérience généraleCon respecto al servicio e instalaciones todo perfecto. lo unico que no me gusto esque afuera en el area de carga y descarga habia algunas personas que yo creo no tenian negocio para estar en esa zona.
rosario l. | Expérience généraleThe worst, mis-managed, exsperating, moving experience of my life! Second Uhaul rental this year; long-time customer, never again. Never...egregious, conflicting, plethora of emails, overcharged, contractual obligations unmet by Uhaul during every phase of my move. Condescending, marginalization, ineptitude of reservations, pick-up of 20' truck & tow dolly, teamster 38 yrs, drove through 6 wildfires from CO Springs to LV, NV, almost 1000 miles out of normal route, I-70, closed, Glenwood Springs fire, Grande Junction fire, Cameron fire, 40 West, Dinosaurs Rock Jensen, CO, to Provo, Utah...double gas, driving time, trip sheets don't float! Someone should have alerted me to the fact of the Glenwood Springs Fire from U-Haul prior to, during overcharging me for driving extra mileage for truck & dolly pu. I DID NOT KNOW ABOUT THE FIRES UNTIL I HAD DRIVEN FROM FOUNTAIN TO MANITOU TWICE AND TO CASTLE ROCK, CO. TOO BUZY LOADING 20 FT TRUCK FOR 2 DAYS TO ENGAGE SOCIAL MEDIA OR ANY OTHER SYSTEM RE: CO., UTAH, MASSIVE, FIRES. NEVER AGAIN...Although reservations were generated 2 miles from me in Manitou, Uhaul changed them 4 times, to 66 miles, 120 miles, etc. for pu. Storage reservation in LV was not available upon arrival, so I have absolutely no clue what their facilities offer. Although Linda Borden reserved a storage unit upon arrival, Uhaul personnel intimated they had no reservation for me after a long, perilous drive. Unfortunate business experience, learned my lesson. NEVER AGAIN WILL I ASSOCIATE WITH UHAUL. Be on notice, disrespecting disabled Veteran's Widows is unacceptable. I never needed to be lied to, cheated, eviscerated, and violated by Paul, Rep West' s assassin, judging me, I will never do business with Uhaul again. Thank you Janella & Tim Manigift for your service, respect, integrity & honor. Every other individual I have encountered in this trip re: August 12, 2020-August ? 2020 with Uhaul has been disreputable, disingenious, and felonious. I suggest you try Penskey, or anyone else but the gouge is on and you the recipient are the VICTIM. Heed my words. I never received the reserved storage space by Linda Borden, per email at 333 N. Nellis, so disregard the, "hate to see you go bs," from Uhaul. Right hand doesn't know it has a left.
KAREN C. | Expérience généraleIt was good until my unit was broke into and thing got stolen and it advertised as a secure storage
JASON M. | Expérience généraleThe only thing I realized after I got home is that if I had booked it online I would've received my lock for free, but I was having issues opening my account online so I had to go into the office. And I forgot to mention it when I was signing the paperwork. But other than that the experience overall was very good, The two gentleman that helped me was very nice and helpful.
Patricia D. | Premières impressionsThe facility and the staff were always awesome!
Brian G. | Expérience généraleU-Haul has long been the leader for self movers. Their trailers and vehicles drive like champs. The staff are always helpful and knowledgeable about product and seek to find solutions, given specific situations. Wouldnt go anywhere else.
Gregory H. | Premières impressionsFriendly, helpful staff. always there when you need them, with any kind of question. great job, keep up the great job. Thank you, and i will miss you Sir: Deron Johnson
Deron j. | Expérience généraleExcellent, Helpful and very professional staff!
Todd P. | Premières impressionsThis is the wife of Chris Howard filling this survey out. We moved to a house with room for the stuff in storage, But we know where to go if we need you again and know our need will be met like always! Thank you for your exceptional service!
Chris H. | Expérience généraleStaff there always took care of me.
Salvador M. | Expérience généraleExelent services I'm so happy good desicion thanks .......next time come back here because is incredibly my stuff is good and save..
Maria D. | Expérience généraleI rented an outside storage unit that was not climate controlled for 10 months. I was worried that my items would be damaged from water or heat or bugs might have found their way in. Surprisingly, all my items were in pristine condition. The staff was always very friendly and helpful as well.
Kasey c. | Expérience généraleSuper nice people and great facility, I highly recommend if you’re wanting a storage unit and Great people to assist you with your needs.
John F. | Expérience généraleEverything was ok until the month when I only needed the storage for 10 days but I still had to pay the whole month's rent. This is a tight time right now and I felt it was definitely a waste of money and I was really upset about having to pay that with no refund of days not used. I feel this is a Uhaul policy that needs changing.
tanesha j. | Expérience généraleThey kept the place very clean. The staff was so helpful. I would recommend Hualapai for any one looking for storage.
Thomas M. | Expérience généraleThe whole experience I had with all the staff was great! Everyone was so attentive and SUPER helpful. I honestly am not good with names but literally the entire staff that I came in contact with was beyond AMAZING. I will definitely be recommending you guys to everyone! Thanks for the amazing service!
Cristiana S. | Expérience généraleI have never recived such a great service like I have received from this place. The staff were very helpful and the manager very professional. I had my storage for over 6months and my belonging were safe. Thank you Sherry and thanks for having great staff. You all make a nice place to come over and get treated with kind and respect. I totally recommend this place to my friends in a need of a storage and or a rental of trucks.
Heydi B. | Expérience généraleLove the dolly's!
Marcus F. | Premières impressionsOverall I would rent a storage unit again there and I would definitely recommend your facility to my friends. The staff was always friendly and very helpful. I thank you for the wonderful experience him I will definitely be back again. Thank you very much.
Jeffrey S. | Expérience généraleShe was so nice . And helped me out so much.
Geren P. | Premières impressionsAmazing!
Xavier W. | Expérience généraleExcellent service, excellent personalities
LINDA M. | Premières impressionsExcellent service à la clientèle.
Stormy L. | Premières impressionsExcellent!
charles c. | Expérience généraleThey were awesome and if there were issues they always were willing to help out! Merci
Valerie T. | Expérience généralepersonnel amical
Parvindra K. | Expérience généraleKeep up the good work. Exceptional customer service and knowledge of the facility and equipment
Taniesha W. | Premières impressionsNa
Debbie J. | Expérience généraleIf the office had longer hours, later in the evenings to accomadate the hours in Las Vegas, it would be perfect.
Cherish F. | Expérience généraleIt was clean and neat Service was nice
Geri Lynn S. | Expérience généraleThey were extremely helpful and understanding after driving in from out of state. They took their time to familiarize me with their facility and I really appreciated it.
David L. | Premières impressionsYes, especially, upon arrival, on Wed., Oct. 9, time pressure, to turn my truck in at another location, to get some of my stuff in storage, then to have First Month Free. Staff was great.
Mark T. | Expérience généraleEmployees were attentive & helpful & good natured
Mark T. | Premières impressionsThe office staff was excellent. However, the heavy-set man who works there in the lot is very RUDE.
Holly R. | Expérience généraleVery friendly and accommodating. Would recommend.
patricia E. | Premières impressionsWe appreciated that you keep the temperature comfortable to go into our storage and do what we needed to do during the time we had our storage with you. Thanks
Ed W. | Expérience généraleRosetta was professional, friendly and helpful. Excellent customer service!
Theresa M. | Premières impressionsEveryone there is very pleasant and we were able to get a convenient storage unit and return the truck and trailer without any difficulty.
Holly R. | Premières impressionsI appreciate everything you guys did for me. You are the BEST. Thank you
Nancy D. | Expérience généraleI will use U haul again if I need too.
JULIUS S. | Expérience généraleAll the staff was very helpful. Many Thanks to Rosetta
Ina M. | Expérience généraleSafe were helpful and very friendly, i would recommend this place.
Judith S. | Expérience généraleExcellent customer service and clean facility
MARTY R. | Expérience généraleEverything went off as planned picked up 26' truck everything was clean and the ppl were great to work with.. Always like using U-Haul because of the friendly and helpful staff. Will highly recommend
Michael KORY H. | Premières impressionsSome of the team Members were lazy and made the good people look bad
Jeanette S. | Premières impressionsEveryone there is great especially the Gm and one guy who stands out name Shane.
Jamal W. | Expérience généraleThanks
rose b. | Expérience généraleA very Clean and Secure Storage Facility !
Margarita L. | Expérience généraleI was very impressed by the courtesy and professionalism by all the staff at this location. Well done!
Margarita L. | Premières impressionsI would gladly recommend people to come to this place of business.....I would not tell them or let them do business with the one uhaul company in the springs off GOGs they give you broken equipment
Florence A. | Premières impressionsLove the manger I didn't get her name but we was stressing out about moving in a storage and it was one left and she was helpful sweet kind hearted she is awesome thanks .
precious g. | Premières impressionsI had a storage here for 4 yrs. It was affordable and very secure. I reserved a trailer to collect my belongings and it was there on time when I showed up. Very helpful and friendly.
Kerry C. | Expérience généraleSherry and Destini where very professional and caring.
JERMAINE V. | Expérience généraleExcellent
Crystal M. | Expérience généraleAll of U Haul Associate is excellent. Thank you.
angela t. | Expérience généraleService was great and personal was very well informed
Kathy K. | Premières impressionsGreat experience, very informative, would come back again and recommend to family m friends.
sergio b. | Premières impressionsUhaul truck broke down in California towards national city California. Couldn't get home. Horrible service. Windshield wiper fell off due to being zip tied on and was in heavy rain driving. Almost we
will p. | Premières impressionsThanks
Paul B. | Expérience généraleThank God for uhaul.....And thank you Uhaul for making a way. Uhaul was there for me.
Teneeka A. | Expérience généraleMy whole experience was great, everyone went over and beyond my expectations. Very helpful thank you for all your help
Lizette J. | Premières impressionsII like the indoor storage unit and very secure and staff are very friendly.
Deborah S. | Expérience généraleI love this storage and how they keep it secure and climate control. Employees are so awesome and they provide such an amazing experience with their customer service. Merci
Ashley S. | Premières impressionsExcellent service
robert s. | Premières impressionsMy First time renting A trailer overall good experience, friendly and helpful staff.
Yesenia G. | Expérience généraleExcellent service all the way around
brittany c. | Premières impressionsCustomer service was excellent, attention to my needs were met 100 percent.
Paul B. | Premières impressionsI did the early check in on my computer and did that make a difference! I was in and out with the truck in minutes! The man who waited on me was courteous, professional and pleasant! Thanks!!
elizabeth j. | RéservationNice staffing
Mary T. | Premières impressionsTrès sympathiques et professionnels. The check in on the return was painless. Very quick and no wasted time. Explanation on storage was very good and clear. Merci
Jack H. | Premières impressionsMy unit was burglarized several times. Need to do something about after hours access, as that is when the burglaries happen.
BETH S. | Expérience généraleThe general manager was very helpful. I appreciate Sherry.
Tanya G. | Expérience généraleThe management team were very friendly and helpful when I set up the unit. They took the time to help me select a unit that was convenient for me and explain the fees and usage.
virginia b. | Expérience généraleYou don't leave enough space for a real comment. Just say, I have had 3 major, bad experiences with UHaul. I did not choose this company, my son did. 3 breakdowns, burned out engine on a 2500 mi move
ronnie b. | Expérience généraleCustomer service was above and beyond..Thank you.
Ideya D. | RéservationThe staff were friendly and curtious. the storage facility was clean and well lit. the experience was pleasant and I would recommend to family and friends.
Rose G. | Expérience généraleFacility was always clean and secure... Staff was always happy and willing to help when needed. They are VERY knowledgeable and friendly... Always looking to go above and beyond to help out customers
Mickey W. | Expérience généraleWould use again and recommend.
Tristan H. | Expérience généraleVery clean great staff but the hours didn’t work for me they close to early
Jacqueline C. | Expérience généraleI moved out on Sat. 8/25/18. My rent was due on 9/4/18. After everything was out I went to the office to close out an I should have had a refund of 10 days. The guy said Sorry no refund for the days.
DEBORA S. | Expérience généraleI was in a hurry and I was able to get information and get the storage I needed without any hassles.
Kendra P. | RéservationThey were awesome.
leslie n. | Expérience généraleSuper facility and staff
Darla A. | Expérience généraleGreat place for my needs,clean secured friendly staff... very busy all the time
Nelson B. | Expérience généraleGreat service.
ray b. | RéservationS.O.
brian h. | Expérience généraleGreat customer service staff
CHARLES P. | Expérience généraleGreat friendly place to store your personals,furniture and what ever you want.secure place would recommend to anyone.
mario m. | Expérience généraleVery nice experience with all staff members.
Collette W. | Expérience généraleThey tried to charge me for "damage to the lock".. $75 for a simple metal slide lock that couldn't be more than $15..
james m. | Expérience générale