Évaluations des clients U-Haul Moving & Storage at Taunton Rd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Taunton Rd

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Bobby C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bradley M. le

Évaluation :

Le client n'a pas laissé de commentaire.

william G. le

Évaluation :

Friendly quick customer service, we had no issues.

Robert B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Darren G. le

Évaluation :

Very well run store!

DARRELL W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard P. le

Évaluation :

It was quite busy in the a.m. with only on counter staff. But when we returned the vehicle, there was at least 3.

Miguel A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kevin T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rajesh C. le

Évaluation :

I used all service by U-Haul but they installed hitch but was loose and ended up accident. I used all service from U- Haul including the trailer. even though following all instructions the trailer start shaking end up loose hitch, took to nearest U-Haul but they took it very easy but fixed it right.

EFTHIMIOS P. le

Évaluation :

Strap and rubber handle broken

Peter B. le

Évaluation :

Should have more than one attendant. Waited 15 min bef6i was served. Otherwise excellent service

Cheryl A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Philip C. le

Évaluation :

Nothing. Customer service was awesome.

Dai H. le

Évaluation :

Everything was great. Cliff and Cody and the person at the front desk were awesome! Will come back to this location.

David D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ryan S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Walter T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nicole C. le

Évaluation :

Booked truck one month in advance. Called 2 hours before pick up to confirm. When my husband arrived he was told it was a 40min wait and there was no 10’ truck available. Employee said she was all alone and didn’t put in order. We explained we booked a month ago. This caused a lot of stress. Luckily the truck ended up being available after all, however this was not handled professionally.

cathy G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Scott W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Melanie F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nathan B. le

Évaluation :

Great service and vehicles, but definitely more counter support needed. To have one person working at the desk on a Saturday morning when the line up is out the door is not efficient.

Barry W. le

Évaluation :

I would just remind the customer to review the documentation surrounding the use of the trailer and how to load it. Otherwise, the company's use of electronic communication and documentation makes the experience very easy.

ron H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Wojciech L. le

Évaluation :

Le client n'a pas laissé de commentaire.

BEN S. le

Évaluation :

Le client n'a pas laissé de commentaire.

brad M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard A. le

Évaluation :

None, keep your great customer service.. Thanks...

Sherif S. le

Évaluation :

The customer service was great. He was welcomed. Helping and try to satisfy your need

Suzanne S. le

Évaluation :

Manager and team was very friendly and kind . I have used uhaul 2 times before and been to few different locations it was not good experience but this location was the best I have ever I will always recommend this location to friends and family. I think this location should train all other location how treat customers and make the transaction easier from start to finish. I cant say enough about well my experience has been.

brian E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ethan J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lana S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Peter K. le

Évaluation :

Le client n'a pas laissé de commentaire.

gord B. le

Évaluation :

Le client n'a pas laissé de commentaire.

James H. le

Évaluation :

Very pleased that we could do One-Way rental, but it was very stressful for 2 reasons: (1) the pickup location was unknown until only 1/2-day before and could have been as much as a 1/2-hour drive and (2) our confirmation time then changed from 7am to 10:30am. These issues were addressed by 1-800 UHaul who instilled confidence. I would recommend UHaul and definitely this location (thanks to Cliff, Cody and one other guy).

Tracy H. le

Évaluation :

It was great don't change

Samuel L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Waqar H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Colin M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ines T. le

Évaluation :

Unfortunately it wasn’t a good experience most of the times I had trouble getting into my unit the pad for the access code didn’t work. Will be nice if they have extended hours like until 9 pm.

Maureen F. le

Évaluation :

Staff actually came and assisted me when I could not get the key pad to work. Lovely staff. Thank you.

Tasha P. le

Évaluation :

Had nothing but problems since the beginning, too name a few; 1. Was told our unit was emptied and asked if we had moved out, we had not! 2. Alarm didnt work, even though we were not able to sign in

melody p. le

Évaluation :

No climate control as stated by head office. This facility uses mice killing products in prohibited loose containers. No lights in units ,ceiling not enclosed. Entry lock system malfunctioned.

daryl b. le

Évaluation :

I called many times to get thru, call center reserved me other than was available, was vague about truck rental times. I paid for full day but had to return by 1pm. Unit I rented was not as described.

Laura F. le

Évaluation :

Rented a specific size unit only to arrive and not be available.. very stressful. Then provided two units to compensate and called to be told we would be charged more because we occupied two units.

Maureen F. le

Évaluation :

Great knowledgeable staff.

david h. le

Évaluation :

Suitable for my needs

GRACE S. le

Évaluation :

Excellent experience at this location and excellent service from Robyn. Would definitely use this location again and refer to others.

Joanne J. le

Évaluation :

satisfifed

Steve P. le

Évaluation :

Very good location to deal with. Very pleased. Thank you.

ANGELA L. le

Évaluation :

My experience was great, easy to rent and easy to get out of)

GRACE S. le

Évaluation :

I have just rented a storage unit from Uhaul on Taunton Rd, Oshawa and so far have had excellent service. The only thing I was disappointed in was that I couldn't use my own lock which I had 2 of.

Todd C. le

Évaluation :

Overall my experience was fine, had a few issues, which was resolved quickly!

BRIAN R. le

Évaluation :

Excellent service

Susan L. le

Évaluation :

Worst experience ever. Called to reserve a 10x20 rental locker, which when we got there was unavailable! The rental agent in Arizona was the worst I have ever dealt with also.

CRYSTAL C. le

Évaluation :

I will definitely use your storage units again. 2nd time I have used this service.

Agnes W. le

Évaluation :

Very easy to speak to the gentleman on the desk, he arranged everything very quickly. He stayed calm with a full house of customers who kept forgetting to bring in paperwork they needed.

Audrey T. le

Évaluation :

Very impressed with the cleanliness of office, units , entire area. Staff was always very friendly and helpful. Highly recommend this Uhaul location for storage and/or rentals. Thank you to all staff

Angela B. le

Évaluation :

Had to drive to location (got no replies by phone) to get a 2 month over charge on a u box I no longer had, credited back to me. No manager, doesn't help. Geesh!

martin z. le

Évaluation :

2 many phone #s on application. storage access blocked by trucks & trailers. had to back out around 2 corners with trailer because access road used as parking for uhauls. long wait @ service counter.

Carol Ann B. le

Évaluation :

Clean and Accessible

LYNNANN M. le

Évaluation :

It was a secure feeling knowing my things were safe in a very clean facility. The Staff are great.. Thank you

Clyde B. le

Évaluation :

We rented this online and completed all of our paperwork. Our storage shed was confirmed. They had no storage units and have been renting the space is to keep you in line Dishonest

Peter L. le

Évaluation :

I went four times to my 24/7 booked truck pick up witch took an hour an half to walk to did everything they told me to word for word and each time said I failed thing colour thing witch I didn't bull!

Jody H. le

Évaluation :

DO NOT RENT FROM TAUNTON RD!! Manager doesn't return calls (3 separate occasions) most employees have very bad attitudes and are rude. Will never use Uhaul again because of this location.

greg b. le

Évaluation :

Very good service when require extra space.

Audrey T. le

Évaluation :

Very very professional and helpfull

turner h. le

Évaluation :

Charged a $15 late fee because they didn't switch over the CC on file as well as an extra $20 in fuel because they didn't change the gas in the system only marked our contract.