Évaluations des clients U-Haul Moving & Storage at University

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at University

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Brenda P. le

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Outstanding service. Anthony needs more training regarding how to behave in the presence of customer. Mr. Razi, the manager was polite and respectful to everyone, but on @ least 2 visits to this location I observed Anthony go into a violent verbal tirade. It upset me the way he spoke to Mr. Razi and other co workers.

ricco J. le

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Le client n'a pas laissé de commentaire.

Denny F. le

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To far out of the way

Timothy C. le

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Don't try to tell me what vehicle I can and can't use to pull a given trailer. I've been towing trailers for over 40 years with never an incident or accident. I do not appreciate the artificial ignorance that your web site uses to tell me why I can't book a certain trailer because of the vehicle I choose to use to pull the trailer.

Ashley A. le

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Le client n'a pas laissé de commentaire.

Heidi A. le

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Everyone was so polite and helpful! Thank you to the wonderful staff for making this a painless and pleasant experience.

sophia S. le

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Le client n'a pas laissé de commentaire.

amanda B. le

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Le client n'a pas laissé de commentaire.

Lacey L. le

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The staff and general manager were very unprofessional when interacting with customers.

john L. le

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Could use a little more help at the counter. Busy with a couple people and only one person. But even with a little wait. They took good care of us and got us out and on are way as quickly as he could.??

Allan O. le

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Le client n'a pas laissé de commentaire.

michael M. le

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Le client n'a pas laissé de commentaire.

jeffrey H. le

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Anthony was great to work with. He got me up and going without a problem.

Richard L. le

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Le client n'a pas laissé de commentaire.

laryy L. le

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always friendly, even when very busy they take the time to help

sheryl K. le

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Let the customer know about the required procedure of returning a rental after hours. RE: Return Truck I could not get internet on phone when I dropped of my rental after hours. Therefore, I was not able to comply with procedure. Tried to complete when I returned home, only to find out photos were required and location app was to be used for verification. If I had received this information when making reservation, picking up vehicle etc. I would have been more prepared at the termination of my rental contract. Too much information is not necessarily a bad thing. Everyone worked with me today, understanding my dilemma and waving the extra fee for personnel check in. I'm grateful for Larry and Kenny at the University location. They were empathetic, professional and very busy but still took time to assist me. Even going over to my drop off location to verify the vehicle was there.

Precious P. le

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Le client n'a pas laissé de commentaire.

Carole K. le

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Le client n'a pas laissé de commentaire.

deondra W. le

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Le client n'a pas laissé de commentaire.

janet F. le

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Le client n'a pas laissé de commentaire.

sherry C. le

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Kenny Randle, Anthony and the rest of the Staff were very Efficient and knowledgeable to my needs and I am very Thankful to all of them

Christopher G. le

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The person trying to instruct us on how to back up the truck in order to align with the trailer, did not know what they were doing. More training is needed. He kept telling my fiancé to turn the wheel the wrong direction. My fiancé knew what to do but was trying to listen to your worker because we assumed he would know even better than us, but he was not trained in that. Once your guy realized he was wrong he apologized and was very polite. He just needed training on this.

john W. le

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Le client n'a pas laissé de commentaire.

jodi R. le

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the staff was very helpful, and very friendly with helping with pick up and drop off.

DIANE P. le

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No improvements needed. Excellent service

Lucinda V. le

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Le client n'a pas laissé de commentaire.

james H. le

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Le client n'a pas laissé de commentaire.

jeffery S. le

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Anthony is always great and even though he can get busy still takes time to work with every costumer.

terri d. le

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The staff was very helpful and friendly. Very much appreciated for their service.

Michael D. le

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Everything was easy and convenient even when we had to add an extra day.

richard O. le

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Customer focused staff.

EDWIN B. le

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Very busy location on Saturdays. More help is very much needed.

EDWIN B. le

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It took over an hour to get waited on and we were the second people in line. The system was down. The gentleman was trying to wait on too many people at one time with different issues. But he remained calm and helped everyone. More staff came in to help.

colleen W. le

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Le client n'a pas laissé de commentaire.

Amy H. le

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Le client n'a pas laissé de commentaire.

Robert G. le

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Fire all the rude people

Sarah B. le

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Le client n'a pas laissé de commentaire.

Joseph K. le

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Le client n'a pas laissé de commentaire.

Reckel G. le

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Thank you

rodrick d. le

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The guys were professional and nice and prompt

bryan m. le

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Very poor customer service and no organization.. the company clearly needs a major overhaul. I will never recommend this place anyone ..

todd d. le

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The owner was constantly helping others while we were mid transaction was constantly having a attitude with others next time I'd rather go elsewhere

summer h. le

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Exceptional service, real customer service.

felica s. le

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Price increased for no reason.

Malakai S. le

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Was told they had plenty of units available & to stop by later in the week to reserve one. Went in later in the week and they said all were gone and that I should have reserved one when I came in last

lora p. le

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Thanks for being kind!

rowan m. le

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Friendly and helpful service! Greatly appreciated!

kyle f. le

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Great experience- move in to move out...

terri d. le

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The people is always friendly, when I go into their facility.

mancy p. le

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Anthony is always very nice and professional whenever I use his services. He addresses me by my first and last name😄 I'm always satisfied with him and his employees! My needs are met every time!

earl t. le

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Beautiful!! Loved how the manager went out of his way to make things easier.

felica s. le

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Great customer services and always able to accomodate me.

Linda Mae O. le

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I was very pleased

Geraldine J. le

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Thank you for the first month free..it was a great help for me during my process of a divorce. Your employees were very helpful and kind. If I ever need a storage you will be my first choice.

ROSEMARY l. le

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Your prices are just a little too high compared to other places around the city

floyd l. le

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Very good service.

david a. le

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VERY GOOD ,GENERAL MANAGER ANTHONY RAZI WAS A GREAT HELP.

Suzanne T. le

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Very accommodating!

christine l. le

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The staff was above exceptional. Very friendly and courteous. Helped me with moving boxes and help with movers

LATTINA M. le

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Great facility

adeleke o. le

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Courteous staff members.

kevin s. le

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Would not use again

wonder t. le

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Awesome service very helpful