Customer Reviews for U-Haul Moving & Storage at University

7 718 évaluations

3650 N Meadowbrook Rd   Peoria, IL 61604
(@ Univ & War Memorial Dr)

(309) 682-3213

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(309) 682-3213

3650 N Meadowbrook Rd
Peoria, IL 61604
(@ Univ & War Memorial Dr)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Give the truck a oil change & change the fuel pump.

Nyja R. 
Évaluation :
4

Overall I would like to recommend military discount or acknowledgment.

Lakwanta W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Reynolds C. 
Évaluation :
5

Your employees are awesome!

Sharon V. 
Évaluation :
3

The equipment I used was in good condition, but the service I got at the beginning was very poor. The worker who verified my reservation was incredibly rude and snapped at me when I asked for clarification on which driver's license would be needed for Uhaul records. When I returned the vehicle a different worker assisted me and was more cordial. I would use Uhaul again, but I don't think I'll be coming back to this location.

Shawn S. 
Évaluation :
2

The employee that not quite helped me was very unpleasant to deal with. Overall a very unpleasant initial experience dealing with that particular individual. Everyone else was great though so I was just unlucky I guess. My second visit was what should be expected however. Management was pleasant helpful and very professional so good job to that guy. The first guy really sucked though, he needs to work on it all or find something else to do.

greg m.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

annnette g.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie M. 
Évaluation :
1

My reserved rental wasn't available at pick up. Got transferred to another location 68 miles away from my reserved location. After being stopped by state police, discovered the license plate was six months expired.

Thomas K. 
Évaluation :
5

I parked in the wrong spot and he was courteous to let me know that I should probably park it over at a different location for faster check in. He he was smiling and very helpful. As I was taking pictures of odometer/gas/truck box, another couple gentleman came over to make sure I was taken care of and asked if I needed help…very friendly. The online pick up with your cell phone was so easy I can't believe more people don't do this!

Chris M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matt Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Curtis C. 
Évaluation :
2

Came to this location to drop off a trailer I rented in Missouri. Attendant told me I would have to unhook the trailer myself. I've rented many trailers from U-Haul - never had to unhook one myself.

Lee F. 
Évaluation :
2

The staff who waited on me originally was not friendly at all, in fact when we were walking out the door, my grandson said to me, 'Boy you can tell she doesn't like her job!. The gentleman who came out to greet me when I returned was very friendly. The staff was a lot more friendly when Anthony was in charge..

Vickie K. 
Évaluation :
5

Amical

Keith C. 
Évaluation :
5

Clean the bathroom. The men pee on the toilet seat and it has urine all over it. I had to clean it before I could use it.

Wendy Y. 
Évaluation :
4

Employees did not explain the contract and insurance to us well.

Daniel A. 
Évaluation :
5

No issues. All of the team members at location were helping customers in a timely manner. No one standing around with a not my job attitude. Merci.

RICK B. 
Évaluation :
5

Staff friendly and helpful.

shirley P. 
Évaluation :
5

We had an excellent experience. The staff was courteous and knowledgeable. We would definitely use this location again and encourage others to do the same.

Mary K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darin H. 
Évaluation :
1

Put Brooms in the back of them mfs,if u want em swept out and also the maintenance on the uhaul I was given is terrible

lucas T. 
Évaluation :
3

The pre check in option was fairly useless. Filled everything out online and still had to jump through the usual hoops when picking up the vehicle. Was asked twice to slide my license through the card reader. After the second time, I had to explain to the employee that Illinois does not have a magnetic strip, it has a barcode. Was told the truck had 7/8 of a tank of gas. When I got in I videoed the gas gauge that showed 5/8 of a tank. When I went to replace the fuel I used, I found that the gas gauge would not accurately show the amount pumped by turning the key unless the vehicle was on. Ended up filling the vehicle to full. More than a quarter of a tank than required. The vehicle served it's purpose like it was supposed to. Have never had any problems like this before. I have used this location many times over the years for many different things. This visit left me a little frustated.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Paul M. 
Évaluation :
5

The floor of the trailer had loose dirt on the floor. There was broken glass and bolts left as well. The staff was friendly and helpful.

Gladys M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicholas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yana Q. 
Évaluation :
2

The person at the counter was very rude and in spite of me checking in online t skip the line, he didn't give me the keys, when I went and stood beside the counter he yelled saying you gotta stand in line and I'll answer to you once it's your turn. After which they handed me keys to a truck which was blocked by other trucks and when I went inside to tell the same, he goes like why did you choose a truck like that? He wasn't ready to listen to me telling him that I didn't get any option to choose a truck and it was auto-assigned to me. He was very unhappy to swap it with another truck even though it wasn't my mistake. This is not what I expected from your organization and being treated like that I'm not gonna recommend this place ever.

Divyesh P. 
Évaluation :
3

Maintain equipment better, first truck 32 000 miles noticed engine light on and 1,5 miles after leaving establishmnt, returned for different truck. Tha ad to make anoter trip back becaus sold me a lock that wouldn't fit the 26 ft truck. Air conditioner quit for about 200miles. The previous manager ran a tight and friendly establishment. Most of employees are poorly trained.

Barbara S. 
Évaluation :
5

The best experience ive ever had! Ive rented plenty from this location

Christine L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTIN T. 
Évaluation :
5

Excellent rental experience. The pickup truck was great. The real stars were the employees. I wish I had gotten names. The guy that handled the paperwork was awesome. The guy that brought the truck up was so nice. And the guys who checked the truck back in when I dropped it off were a joy to work with. I'll be telling everyone I know to rent from this location.

Sharon V. 
Évaluation :
3

We should not have had to drive so far to get a truck to back track to the home. The woman at the counter did not seem to want to be there, she was on the phone finally when she got off she walked in the back all the while we were standing there. She came back, lacked motivation, not friendly and wouldn't speak up so I could hear

Michelle C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian W. 
Évaluation :
3

Get a garden tractor with a ball hitch that can move and park trailers rather than try to get customers to park the trailers where they are stored. This would speed up the return process tremendously - It took me 30min to drop a trailer b/c I am inexperienced and struggled to back it up. However, the young man who helped me was very good and we finally got it figured out.

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TM R. 
Évaluation :
2

The items I had booked for my truck we're not in the truck (dollies, blankets). I ended up going to a different location to pick up those items when I realized it and that location was also out of those materials. I ended up calling customer service to have them removed from my order all together.

Jenna G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle L. 
Évaluation :
5

Truck turn in and storage is a mile away

FRANKLIN ROBERT F. 
Évaluation :
4

Therr is no dropoff option as the app suggested. Help us figure out how much fuel to put in or just make everyone return full

Charles B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ciera H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taja J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg K. 
Évaluation :
5

(1) Your technician saw us inspecting the vehicle and assisted in the inspection, marking previously-damaged areas so we wouldn't be suspected of causing them ... this was of great value to us ... I think this service should be standard. (2) the windshield was dirty with bug splats that I think should be cleaned off between rentals.

Motte H. 
Évaluation :
1

Nobody explained anything properly and some people just have stank attitudes

lashay p.  |  Expérience générale 
Évaluation :
3

When you cal you are ALWAYS put on hold. Very frustrating. It is clean but like everything else rates increase frequently.

SUSAN S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rayneshia B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mason R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

linda j.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

landa m.  |  Premières impressions 
Évaluation :
1

No lock is given for cargo trailer, Put wrong dropping address, not only different state, put wrong country as address.

Maulik P. 
Évaluation :
4

Right rearmost trailer tire was significantly underpressured.

Kevin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerad T. 
Évaluation :
3

The lights were not installed properly. I had to stop during my trip to fix the problem.

Matthew K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Philbert S. 
Évaluation :
4

Stop charging for fuel when you're told to bring vehicles back with 1/2 tank and you bring back vehicles back with over half a tank even though you pulled off lot with less than a 1/4 tank! That is so infuriating!!

Jeffrey I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

April B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon J. 
Évaluation :
3

Movers were fantasticas wasthe girl that works in springbay. The rest of your staff were not helpful. Your cominication sucks

Pamela T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry W. 
Évaluation :
5

I loved my entire experience, except for the first woman who waited on me. She never greeted me, never looked at me, never talked at me; so I had no idea she was requesting anything from me, including the payment. She never gave me any instructions, zero. She was a very unhappy woman and she seems to hate her job. Glad! I forgot my credit card and had to return. As I had a very pleasant young gentleman. It was wonderful all the way thru. And Kyle, a new employee was incredibly helpful with instructions and helping me physically with my items getting transferred back and forth. He was super sweet and had a great smile. He is going to go nothing but up!! Thank you yo Kyle!! Great Job!! Thank you!!

Debbie M. 
Évaluation :
5

Rapide et sympathique

Charles S. 
Évaluation :
5

Extremely helpful and assisted in renting storage.

Robert M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
5

Stop charging people for fuel when they return the vehicle with JUST as much fuel as was in vehicle when they drove it off the lot!!

Jeffrey I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John T. 
Évaluation :
5

Very good!

Skip R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VERONICA B. 
Évaluation :
5

I had reserved my trailer for a Saturday morning. I showed up they found my information and checked me right out. The trailer was hooked up for me and I was on my way. I have always received great service at my Uhaul store. I'm sure I will be using their equipment again soon.

Stacey R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RODNEY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Xide S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gregory L. 
Évaluation :
5

All good

Todd P. 
Évaluation :
4

They are in need of outside help so bad. We had to wait 90 mins to get out transport hooked up. Only one guy was working outside getting trucks and hooking up trailers. The gentleman that helped was helpful and very polite.

Mary Ann N. 
Évaluation :
5

Drove to it, there was a big sign for UHaul dropoff that was very much like dropping off a rental car. The man asked for the keys and said thanks. My one comment would be that he didn't check the fuel level which was supposed to be returned 1/4 full. What if he thought there was not enough gas in the tank, how do I argue the point. My advice would be to take a picture of the fuel and mileage before leaving. I had insurance so I wasn't worried about damage to the outside but the person that took my keys didn't seem too worried about damage either.

David V. 
Évaluation :
5

Everything was great 👍

Lisa F. 
Évaluation :
4

There's is no improvement needed at Uhaul. Uhaul is the best with the best services.

laura W. 
Évaluation :
5

Great service!

robert C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

opall B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony M. 
Évaluation :
5

Maybe check the tires on the trailer. 1 blow out and another about to happen. The roadside assistance had to replace 2 tires. U haul was good but the trailer not so much.

paul M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

crystal H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
5

Great staff

Richard B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Makayla D. 
Évaluation :
4

Everything was good

ezel H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Byron H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tobi S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brendan C. 
Évaluation :
2

The lady who checked me in was very rude. I also called later in the week to ask if I could extend my rental by one day and she again was very rude to me on the phone. She could not give me any information on my options. I ended up calling a pekin u-haul to have my questions and concerns answered.

Crystal U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

johnququita f.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donell C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

bicnia J. 
Évaluation :
5

no recommendations.

mark R. 
Évaluation :
3

The oil changed needed warning was on for my entire rental so I could not see how many miles I actually drove.

Nita S. 
Évaluation :
1

When renting to people please make sure the phone number is correct. I received this information from uhaul for a person renting. This is my phone number I didn't rent anything for those dates. I did call when I received the first message to verify information.

maria A. 
Évaluation :
2

Pay attention to the customer not your friends who are there

Shane S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody H.  |  Expérience générale 
Évaluation :
5

I had this unit for 3 months. From day one all the employees were friendly and very helpful. I would have like longer access hours but made do. I would recommend this facility to all my friends..

June F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRENDA F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kimberly s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elisa s.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John G.  |  Premières impressions 
Évaluation :
5

Customer service is everything!!! Velma was AWESOME!!! Will recommend!!

santana v.  |  Expérience générale 
Évaluation :
1

I lost the key to my unit and explained that I haven't even used the storage unit. I asked them to just cut the lock and bill me for the month I had used it. The manager refused and started cussing at me. Telling me that he will continue to bill be until I find my key and get my stuff out. They now say I owe them $1500 in fees. WORST PLACE EVER!

jessica k.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristin M.  |  Expérience générale 
Évaluation :
5

Very professional! Look

BRENDA F.  |  Premières impressions 
Évaluation :
1

Very bad experiences poor customer service skills do not communicate with you when you are communicating with them calling don't answer emails they actually do not find it OK when you close out and do not want storage they continue to harass and charge you for things that you do not want they are very very bad when you speak to them they speak down to you they do not communicate with you asked for a conversation they are very poor services I actually did not want the service anymore they have received a payment and was told to destroy Or remove items that was there They were no longer wanted to be thrown in the garbage and instead of doing so they decided to keep charging me so that they could still money from my account

lorrina p.  |  Expérience générale 
Évaluation :
5

Anthony's customer service was top notch! The facility where you could drive inside the building was amazing-I would highly recommend this service and facility.

Leslie P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Seanna K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

timothy g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tyron p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica D.  |  Premières impressions 
Évaluation :
3

Facility needs more staff went there one day there was 1 person on their busiest day of the week how do we considerable amount of time just to ask a question. Later in the day when the rush was over they had multiple people there working. Whenever I called I had to wait on hold extensive amount of time.. Staff was nice and courteous.

Dan M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua C.  |  Premières impressions 
Évaluation :
2

It wasn't explained that I had to take pitchers of the unit and go on line and dhow I was out of my unit. I then received an email telling me I needed to pay my rent Which I emailed back that I gave been out of my unit and turned in my key since September 23 as I knew the rent was due on the 24th, and I knew I could get a unit where my other things are for $40 vs $114. My unit for the $40 is a 5x10. So there was no way I was paying $114 for that tiny unit. I then got treating email to be assessed late fees on top of rent. Earlier I apparently went over on my miles was told when I returned the truck that I was good to go. Then I see where you took $40 extra besided the $31 I owed out of my checking account without notice, as I checked my emails at the time I seen you took the money out and there was none. I called and the manager said the would have it turned which it was about 10 business days later and after my automatic payments bounced due to the extra $40 that caused bounced check fees of $20 2x's and bounce check fees on my automatic payments. So taking this extra $40 ending up costing me an extra $80. So no I will only use you if I have to and nor recommend you to anyone.

KATHERINE J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dolton w.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jamie r.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chrishawn M.  |  Premières impressions 
Évaluation :
5

Very friendly, helpful, and knowledgable. Je les recommande fortement. 

lori c.  |  Expérience générale 
Évaluation :
1

The general manager was super rude and non caring for his customers

AMBER B.  |  Expérience générale 
Évaluation :
5

Very professional staff!

Antoinette K.  |  Premières impressions 
Évaluation :
4

I called the day before and the man said he would reserve a van for me and call me back. He never called me back nor make the reservation for the van. Luckly they had one the next day. I also feel as if your storage is really high after the free 30 days I already rent a full storage unit over twice as big for $40 a month however they had no units available at this time hoping they do at the end of the 30 days or my divorce is final

KATHERINE J.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KRISTAL H.  |  Expérience générale 
Évaluation :
1

The general manager razi is racist called me weird because he didn’t explain himself correctly so when I corrected him he got upset and spoke on Americans as if he’s not in our country smh the things we have to endure for service

AMBER B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darnell b.  |  Expérience générale 
Évaluation :
5

Anthony, one of the managers was so helpful & knowledgable. Thank you for hiring capable individuals that ENJOY their job, it reflects on your business/corporation.

lori c.  |  Premières impressions 
Évaluation :
5

WILL USE HAUL AGAIN!!!

CHRISTOPHER j.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melvina S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORIN S.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARSHAE J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Romona W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

AnitaMHall G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gail N.  |  Expérience générale 
Évaluation :
5

Anthony and his staff always went the extra mile to be helpful. They were always friendly and we enjoyed working with them.

KAREN B.  |  Expérience générale 
Évaluation :
5

All the people at this Facility were VERY friendly, knowlegeable. and courteous, Extremely helpful. What I witnessed was a very Professional manner. Efficient team of people.

LORIN S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LINDSEY B.  |  Expérience générale 
Évaluation :
5

Great staff

AHMED R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLORIA W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tawanda b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Y.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anna C.  |  Expérience générale 
Évaluation :
1

The policies of this company are designed to screw people over. They will not reason with you. They may go as far as to try to manipulate and intimidate you. Everyone I know who has dealt with them has said as much.

anthony p.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

chasity s.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sara h.  |  Premières impressions 
Évaluation :
5

An efficient pleasant experience!

ricky j.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

delila w.  |  Expérience générale 
Évaluation :
2

Great staff at the University location!!!

shontique l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

margarita r.  |  Premières impressions 
Évaluation :
1

Unit leaked when it rained. I had roaches in my United which I never had at home . I was told by a worker that he would clean out the storage that I keep getting billed for.

Erika S.  |  Expérience générale 
Évaluation :
5

Anthony is a good guy he takes care of his workers and customers

James P.  |  Expérience générale 
Évaluation :
1

I will never go thou this place again they over charge me n i didnt have truck 24 hours im not paying it what my money back

dawn p.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MIRANDA C.  |  Expérience générale 
Évaluation :
3

No climate control storage options, at this facility.

JUSTIN R.  |  Premières impressions 
Évaluation :
3

I received 2 past due notices,after we had cleared the unit,including a notice sent to my son!! We were paid until August 8th!!

kathryn d.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONA R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

felicia b.  |  Expérience générale 
Évaluation :
4

Good Job Guys

timothy l.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephanie L.  |  Premières impressions 
Évaluation :
3

The reason why I said average cause the manager were very very rude, don't know how to communicate, very smart mouth, every body that's go get a uhaul or storage from there, he slow and very rude, the line be very long cause he very very slow, next time I will be taking my business else where, he still charge me for the unit, but I moved my stuff out feb 4, 2020, didn't take the lock off and I came in to talk to him about it, he was rude to me in front of customers and I was embarrassed about the situation cause their were other people around, thank you

dorothy l.  |  Expérience générale 
Évaluation :
5

The only thing I was very upset with was when my girlfriend and I called the call center, we were told one thing and the prices were cheaper than what was posted when we went to purchase the storage unit. We were told there was a 7x5 storage locker and it was air controlled. We were quoted 75.00. When I got there the other uhaul facility was a mile away and with the coronavirus I did not want to be going everywhere. I purchased a 12x5 unit. For 109 a month. This part I was very upset because we were given different info. The employees at the uhaul were very professional and nice. I would like a response as I am very angry about the inconsistent pricing and info. Your call center gives out verses the actual information that is given out.

buffy f.  |  Premières impressions 
Évaluation :
3

Storage closes too early and I got locked n the gate, due to a malfunction.

JENNIFER W.  |  Premières impressions 
Évaluation :
3

Was mad because I moved my stuff out on the 13th and didn't get non of my money back I left my storage Clean,ever other storage give u your money back if u move out early thanks the only thing

tashawni i.  |  Expérience générale 
Évaluation :
3

The staff was very helpful and friendly. Very much appreciated for their service.

terri d.  |  Expérience générale 
Évaluation :
5

Merci

Reckel G.  |  Expérience générale 
Évaluation :
4

The guys were professional and nice and prompt

rodrick d.  |  Premières impressions 
Évaluation :
1

Very poor customer service and no organization.. the company clearly needs a major overhaul. I will never recommend this place anyone ..

bryan m.  |  Expérience générale 
Évaluation :
3

The owner was constantly helping others while we were mid transaction was constantly having a attitude with others next time I'd rather go elsewhere

todd d.  |  Expérience générale 
Évaluation :
5

Exceptional service, real customer service.

summer h.  |  Expérience générale 
Évaluation :
4

Price increased for no reason.

felica s.  |  Expérience générale 
Évaluation :
1

Was told they had plenty of units available & to stop by later in the week to reserve one. Went in later in the week and they said all were gone and that I should have reserved one when I came in last

Malakai S.  |  Premières impressions 
Évaluation :
5

Thanks for being kind!

lora p.  |  Premières impressions 
Évaluation :
5

Friendly and helpful service! Greatly appreciated!

rowan m.  |  Premières impressions 
Évaluation :
5

Great experience- move in to move out...

kyle f.  |  Expérience générale 
Évaluation :
4

The people is always friendly, when I go into their facility.

terri d.  |  Premières impressions 
Évaluation :
5

Anthony is always very nice and professional whenever I use his services. He addresses me by my first and last name I'm always satisfied with him and his employees! My needs are met every time!

mancy p.  |  Premières impressions 
Évaluation :
5

Beautiful!! Loved how the manager went out of his way to make things easier.

earl t.  |  Expérience générale 
Évaluation :
5

Great customer services and always able to accomodate me.

felica s.  |  Premières impressions 
Évaluation :
5

I was very pleased

Linda Mae O.  |  Expérience générale 
Évaluation :
5

Thank you for the first month free..it was a great help for me during my process of a divorce. Your employees were very helpful and kind. If I ever need a storage you will be my first choice.

Geraldine J.  |  Expérience générale 
Évaluation :
5

Your prices are just a little too high compared to other places around the city

ROSEMARY l.  |  Expérience générale 
Évaluation :
5

Very good service.

floyd l.  |  Expérience générale 
Évaluation :
5

VERY GOOD ,GENERAL MANAGER ANTHONY RAZI WAS A GREAT HELP.

david a.  |  Expérience générale 
Évaluation :
5

Very accommodating!

Suzanne T.  |  Expérience générale 
Évaluation :
5

The staff was above exceptional. Very friendly and courteous. Helped me with moving boxes and help with movers

christine l.  |  Expérience générale 
Évaluation :
5

Great facility

LATTINA M.  |  Expérience générale 
Évaluation :
4

Courteous staff members.

adeleke o.  |  Expérience générale 
Évaluation :
2

Would not use again

kevin s.  |  Expérience générale 
Évaluation :
5

Awesome service very helpful

wonder t.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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