Customer Reviews for U-Haul Moving & Storage at W Lake Mead Blvd

1 064 évaluations

3083 W Lake Mead Blvd   North Las Vegas, NV 89032
(Just East of Texas Station Casino on Lake Mead)

(702) 895-8885

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(702) 895-8885

3083 W Lake Mead Blvd
North Las Vegas, NV 89032
(Just East of Texas Station Casino on Lake Mead)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph R.  |  Expérience générale 
Évaluation :
5

Very friendly workers

Stephanie B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Markeshia T.  |  Expérience générale 
Évaluation :
5

I ordered mobile online and once I got to the location it was not easy. Then when Representative helped me I learned there was.a hundred 100. Deposit. It never said that on the website. You really have to let people know what's going

Kim C. 
Évaluation :
4

Van doesn't smell good

Cierra B. 
Évaluation :
5

The front desk worker, Debi was so nice and helpful! I'm goin to enjoy my time at this location while my items are stored here.

Siovonne Marie S. 
Évaluation :
5

Your office staff is definitely 5 stars each person I encountered were  from Deb to clerks that stayed after 7pm trying to help me to the top GM there @7AM opening and had already resolve my issues at return of truck. This and all UHaul locations always gets it right  Thank You

Cherylann S. 
Évaluation :
5

U haul is very reasonable and even i has an issue with location return the customer service was very helpful just moved to your area and i will continue to be a loyal customer Thank you for my Free Month with one way rental I’ma happy customer

tiffinni S.  |  Premières impressions 
Évaluation :
5

The leasing agent was a delight!! Very nice and helpful

SIOVONNE MARIE S.  |  Premières impressions 
Évaluation :
5

The Staff at this site were always friendly and courteous. The facility was always clean. I will tell anyone that if you need a storage site come to this location . Where Not only you get Great service but treat you like family!!

TIFFINIE C.  |  Expérience générale 
Évaluation :
5

I just wanted to let someone know at U-haul that the lady at the counter that helped me was pretty amazing. As I was waiting in line to return my van rental, she had a really rude and difficult customer. As her customer laid into her, she kept being quite professional and friendly. I was amazed. I couldn't do it. What was even more amazing was that by the end of the customer finishing renting her new storage unit, they were both laughing and the customer left happy. It was quite amazing. It was at the u-Haul at Lake Mead on January 31, 2024 around 3 pm. Someone needs to send her a fat gift basket full of thank you presents and you guys are lucky to have her. She's going to keep doing great things for your brand.

Gilberto L. 
Évaluation :
5

The only issue I have is the access to the actual storage building I feel like if I have access through the gates I should have access to my storage unit other than that everything is excellent

TYRONE B.  |  Premières impressions 
Évaluation :
2

I had called Saturday to reserve a spot on Sunday I kept calling the 1-800 number because it would not allow me to fill out the paperwork online that I had got an email to fill out. I stopped at the office on Monday told the young lady that I was renting for a client and she said it was reserved and I received another email. Upon arriving on Tuesday the lady could not find my reservation and even though I told each one of them it was for my client somehow this storage thing is still in my name even though he was there and gave his ID yesterday. U-Haul cost me a extra $150 because the movers have to wait 45 minutes for us to even get done with paperwork to be able to get into the unit. As other customers waited and she had to get other people on the phone line. There is no order in this place they have bad communications and even though I'm showing her all the text and emails in my phone it is not within the computer and you cost me $150 for something that should only took 10 to 15 minutes to do on paperwork. And I'm still trying to figure out why is the unit in my name when he came in please make me understand.

DERDEN S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNNY B.  |  Online Move In 
Évaluation :
5

All of the staff are so polite ,helpful and caring.They feel like family.The facility is always clean. Our Family appreciates this site.

Tiffinie C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER G. 
Évaluation :
1

The customer service, the truck I rented, the whole entire experience was a 0/10. First, they rented the truck to me on E, EMPTY! The truck's catalytic converter was stolen before so the replacement makes it sound & drive like garbage!!! The staff are unprofessional (nasty attitude like it's not all their fault) and not very knowledgeable either. One of the worse experiences ever.

Teavian J. 
Évaluation :
2

I am not sure if this survey is relevant to my situation. I did not rent a unit- I bought a storage auction unit. I was told I had until Saturday to remove the items and put down 100 deposit. I took one load out and wa there unpacking when a male employee came and basically stood there over me I asked him if I could help him and he wanted to know if I found anything good, I told him not really he left and about 20 minutes later a female employee comes up to me yelling about the boxes in the hallway and that I need to get everything out today. I explained do had one more day and she was rude and I did not like her attitude. I left a message for the auctioneer and forfeited my deposit and left. I have anxiety and cannot handle people yelling at me. I hope I am not banned from buying at that location again but employees should not talk rudely to people.

Charlene D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERMAINE B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keisha c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M.  |  Premières impressions 
Évaluation :
5

I would just like to say the experience I had at the U-Haul storage on lake Mead and Simmons was great I love the employees I love the manager Sharon and it's another employee there I can't remember her name it's so black lady she's very sweet we happen to live in the same senior building together but I would recommend this storage to anyone cuz you guys are sweet great and y'all keep it clean and whenever I need to store something again I'll come to that one thank thank you U-Haul

Kimberly R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William S.  |  Premières impressions 
Évaluation :
5

Loved This Uhaul !!! We Have A Great Experience... Staff And Management Are Very Accomodating, Professional, And Friendly.... We Highly Recommend This Facility....

Tracey B.  |  Expérience générale 
Évaluation :
5

Excellent customer service

debra c.  |  Premières impressions 
Évaluation :
5

Chris was very friendly and helpful. She was very knowledgeable and helped me through the stress of a moving truck and storage rental. I would highly recommend this facility.

KELLY O.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Patrice H. 
Évaluation :
5

My overall experience was excellent, but the price is exuberant. It goes up every quarter, and it's too much.

anna d.  |  Expérience générale 
Évaluation :
5

The staff here is amazing and really helpful. The facility was always clean. Great access in and out. Convenience of auto pay and reminders is an excellent service.

RoseAnn P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zealios b.  |  Expérience générale 
Évaluation :
5

The staff at the location of Simones and Lakemead in Las Vegas NV, was very helpful.

Lisa T.  |  Expérience générale 
Évaluation :
1

Can’t get in the building I left the front is open so if you wanna get your stuff out at six you cant you have to wait till they get there cause the doors never open the gate never I’ve been going there for a while but this experience was bad

Patrice H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cherrie M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cherrie M.  |  Expérience générale 
Évaluation :
5

Very friendly convenient location

Christina K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shautavia O.  |  Expérience générale 
Évaluation :
5

The staff was very helpful thank you

Delores B.  |  Premières impressions 
Évaluation :
5

Need more time die to change in hours staff was very nice.

LAURA G.  |  Expérience générale 
Évaluation :
5

My process with UHAUL was superb from renting a truck to putting my stuff in storage. Great customer service 10/10 would recommend.

Beulah H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vinni S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earvin H.  |  Premières impressions 
Évaluation :
5

Sharon was great. She was very friendly and understanding. This was the best Uhaul experience I've ever had. I will certainly rent from this Uhaul location again.

JEFF D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cherrie M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE WANDA G.  |  Expérience générale 
Évaluation :
5

The staff was great and Sharon was great wonderful manager

Terri O.  |  Expérience générale 
Évaluation :
5

Staff are awesome and friendly

MAXINE C. 
Évaluation :
5

Kudos to Sharon (GM) and her staff! They are amazing from the time we booked the storage until we moved out. All UHaul facilities should be like this.

Gerald R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tamara H.  |  Premières impressions 
Évaluation :
5

Great customer service Thank you, DEBI!

Tuwane K. 
Évaluation :
1

Bad experience

Irene B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelli G.  |  Premières impressions 
Évaluation :
5

After a slight Access Hours confusion, Manager Sandra and Front Desk Debi were most helpful & Im so glad too to have also choose location with Supply for my mid-move box dilemma. Solved & Solved! Just like U-haul to be there with follow thru like clockwork, & effortlessly to make my move smoother with solutions! So far all I can say is: THANK YOU SO VERY MUCH! To Uhaul&Staff!!! &(And) to future customers... moving can be stressful. Make it simpler with Uhaul & you'll make yourself more organized & get more YoU-time in return!

Leah H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia R. 
Évaluation :
5

Our lady who wrote up our contract was the best. She is so good with people. Ijust loved her!

Ian Q. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ARIANA R.  |  Premières impressions 
Évaluation :
5

You don't have to do anything. This location went above and beyond to ensure fantastic service.

Bobby T. 
Évaluation :
5

I find this location to be very people friendly and has a welcoming atmosphere. The staff were very accommodating during this complicated transition.

caroline g.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MISTY T.  |  Premières impressions 
Évaluation :
5

Sharon Mckinney is the nicest woman I've met at a uhaul by far just wanted to genuinely wanted to just have a happy customer. Thank God for her and uhaul for the great deal

Joseph C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gianni A. 
Évaluation :
5

Debi helped me so much, I ended up getting a U-Haul and a storage unit. Such a wonderful lady, I'm so glad she made my experience beyond great.

Sandra C. 
Évaluation :
5

Nothing actually, both Sharon's that assisted me were very courteous and helpful.

Tina O. 
Évaluation :
5

Greatest Staff Ever🤗💕

JOYCE H.  |  Expérience générale 
Évaluation :
5

When I walked in the door told Sharon I was in desperate need of a truck like ASAP.....and she fulfilled that you really rock Sharon keep doing you boo I love your spirit you have a very very pleasant Spirit very very good customer service....PERIODTTTTTT go check my girl out Sharon at the Lakewood and Simmons store you won't be disappointed......

Lawanda G. 
Évaluation :
5

The Sharons keep this place tip-top! The best Uhaul in town.

ROBERT C. 
Évaluation :
5

I just have to says hat an amazing team you have here. Debi B and Sharon M (tall Sharon) were absolutely amazing. They went above and beyond the call of duty to make sure that everything was in working order and that I had everything I needed. My original reservation was at a different location and they did not have the vehicle I ordered. They got me thst van at this location / but I did not know that until I showed up at the original location. They sent me to this location and I almost did not make it before the store closed. Debi B waited until I got there to Marie sure k was not left without a vehicle. Again you guys have an amazing team so thank you again.

Danielle M. 
Évaluation :
3

The employee who helped me accidentally added another account to my name stating that I owed over 500 dollars. It was on accident but come on, shes been there for years.

MARK D.  |  Online Move In 
Évaluation :
5

Debbie in customer service is a keeper for a true customer service experience! Give her a bonus and make sure she has her peanut butter cookies from 7-11! God Bless you and God Bless America 

Deric B. 
Évaluation :
5

Service was kind, knowledgeable, very very patient!

Dee V.  |  Premières impressions 
Évaluation :
5

The staff especially Debi was most helpful during my move out. The compassion she and her manger Sharon S delivered was above and beyond and I appreciate them. If you want to store your belongings at this facility where it's protected and secure. Consider this facility and you will not regret it.

Iola K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francisco G.  |  Expérience générale 
Évaluation :
5

Ms Sharon McKinney was amazing she brightened up my day when i was feeling down.

PAOLO-DOMINIQUE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tennille F.  |  Expérience générale 
Évaluation :
5

Staff was courteous and friendly and very helpful as I have a knee injury.

LILLIAN J.  |  Premières impressions 
Évaluation :
5

Sharon is the best ! Super professional and helpful made sure to help me solve a minor hiccup and made the process so easy !

Akiela S. 
Évaluation :
5

Friendliest Customer service I've had in a long time. Not just business. It was comfortable. We talked as if we knew each other. KUDOS

Keith K.  |  Premières impressions 
Évaluation :
5

I just love Ms. Sharon and her team. They are like family too me. I moved to Vegas back in 2016. I met them back in 2017 and have been dealing with them every since. I would choose them twice times over any other Uhaul location..

JacQuita C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Trudy P.  |  Expérience générale 
Évaluation :
5

I found that the general mgr. Sharon Smith, was always willing to help me in any way she could. Kept everything safe and secure, and always helped me resolve any problems without a issue. Thank you for a very good experience there at the U-Haul storage.

Vicki B.  |  Expérience générale 
Évaluation :
5

Debi at the desk was wonderful! She was so friendly, welcoming, and accomodating.

Taylor V.  |  Premières impressions 
Évaluation :
4

First my name isn't Geraldine Moore my last name is Lewis so I'm not important enough to get my name correct

Geraldine L.  |  Premières impressions 
Évaluation :
5

I love the staff. Every time we went they were very friendly and knowledgeable about everything. I will recommend to others.

Katie G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lorenzo J.  |  Premières impressions 
Évaluation :
5

Sharon is the employees that make u'haul maintain its fine name in the industry. She is cute and funny too.

Bill D.  |  Premières impressions 
Évaluation :
5

I consider the staff and thuis U'Haul and staff to be home home and family. Thank you, deae Sharons 1 and 2, and dear Debbbie! I will.return next time I move or need storage. Thank you for your professionalism and hospitality.

BARBARA P.  |  Expérience générale 
Évaluation :
5

Ms Debbie was great

Cassey E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cherie N.  |  Online Move In 
Évaluation :
5

everything ran smoothly. I picked up the vehicle and off I went.

Spencer K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marva G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

katherine B. 
Évaluation :
5

The lady by the name of Sharon was the best of the best was so glad meet her. That God for people like her and not forget about John .The for the best customer service in a long time.

steven t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina Y.  |  Expérience générale 
Évaluation :
5

Merci.

Glenda U.  |  Expérience générale 
Évaluation :
4

The only problem I had was I had to wait an extra half hour for them to figure out if my storage unit was empty or not and I had to pay cash by the hour for movers that was craziness

STEPHANIE WANDA G.  |  Premières impressions 
Évaluation :
5

Received the best welcome to Vegas here. Sharon was amazing , and setting up, unloading and getting settled were made that much easier working with her. I would definitely recommend and will definitely use this location for my future needs.

EMILY M.  |  Premières impressions 
Évaluation :
5

Sharon Rodriguez, was so much of help such a beautiful person and very helpful I love her spirit keep up the good work…

latonya h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian C. 
Évaluation :
5

Everything was great and professional I had a good experience

Clell Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KANITRA C.  |  Expérience générale 
Évaluation :
5

Staff is amazing!!!

carlos g.  |  Expérience générale 
Évaluation :
1

Thanks for everything U-Haul storage! You are truly the best! It was amazing! Sharon, Debi, and Jackie were phenomenal to work with. They helped me every step of the way to move into my new unit comfortably.

Steven P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawanda G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carla r.  |  Premières impressions 
Évaluation :
5

Sharon the asst manager was perfect.

Bonita O. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Camray C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Riley M.  |  Premières impressions 
Évaluation :
5

Sharon is incredible. She kept calling to give me updates and check in on when I was arriving. There was an error on my order that she caught and I was stressed out about it and meant to call but she called me first to let me know that she would be fixing it! She made the process very simple for me and honestly felt like I was her only customer and like she was only there for me. Felt very special and she does it seamless

roberto l.  |  Premières impressions 
Évaluation :
5

Very nice facility

rebecca b.  |  Expérience générale 
Évaluation :
5

Keep up the good work

mary m.  |  Premières impressions 
Évaluation :
4

Excellent help from office staff. Kept facility clean and well lit and secured.

CHRISTOPHER LYNN V.  |  Expérience générale 
Évaluation :
5

The young lady there Sharon that’s her name was great she helped me with everything I needed she should get a raise I like her thank you very much

Kimberly R.  |  Premières impressions 
Évaluation :
5

Staff is very accommodating and professional

Chase B.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Neil W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bria C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronda P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackie T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Allan H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Derek M. 
Évaluation :
5

Thank you so much excellent service

Ana P. 
Évaluation :
4

Make sure your associates are checking the trucks for any damages prior to renting them to the next person

Yasiena R. 
Évaluation :
5

Thank you dear Sharon, for all your help today.. I will Definitely recommend you guys to all my friends ! Bless you.

LISA J. 
Évaluation :
5

Have the fuel tank full upon my receiving of the truck. Having to gas up the truck is unacceptable.

Kenneth B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carlos g.  |  Premières impressions 
Évaluation :
5

Sharon, was a great guide, guiding me through the process from start to finish Made the process easy to work through.

Gerald B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

priscilla M. 
Évaluation :
5

Good customer services wonderful ladies with good vibes

Glynesha F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Layla L.  |  Expérience générale 
Évaluation :
5

Amazing location, great people working there that go out of your way to help you when they can. Honestly a wonderful experience, thank you so much!

Taylor G.  |  Expérience générale 
Évaluation :
5

The ladies were very welcoming, My fellow Virgo made me feel very welcome. Very fast and professional ❤️

Tawanda L. 
Évaluation :
5

Honestly one of the best uhaul locations I have ever been to. The absolute nicest & friendliest people, so kind & willing to help you when you're in need. Really shows what good people can do to a location. It was honestly a pleasure doing business<3

Taylor G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin K. 
Évaluation :
5

This facility and the employees have been very helpful I would definitely recommend this facility and I appreciate everything this facility has done for me with that being said thank you very much have a great day

Daniel D.  |  Expérience générale 
Évaluation :
5

All is good! Friendly staff

Harold S.  |  Premières impressions 
Évaluation :
2

I didn't appreciate you guys just raising the prices without notification you priced me right out of your storage unit

BRIAN S.  |  Expérience générale 
Évaluation :
3

The staff were very helpful and friendly, but the truck that was given to me need to either be fixed or decommissioned. The engine itself runs rough and once the van is full of items it loses some of its power when driving. However the worst thing is the ignition, you have to sit there and fight with the key to try to get it to start. The staff warned me about the issue but I didn't know how bad it really was until I spent 5 minutes trying to get the van to start. It causes a great inconvenience after moving all day and you cant get the van to start.

Celeste M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawndreka D.  |  Expérience générale 
Évaluation :
5

I moved to Georgia and when my home turned out to vecdusastrour, I Only Wanted to use this location goror storage and truck drop off. It was a bit of a struggle with the schedulers, but I changed it to West Lake Mead and am so very happy with the results. This is an Excellent facility with excellent management!! Above par!! Thank you, Sharon!

BARBARA P.  |  Premières impressions 
Évaluation :
5

Manager Sharon and assistant manager Sharon are really amazing and kind people! They really know how to run a fair business, and they treat customers really well.

Edward K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cherie N. 
Évaluation :
5

The lady that helped me was there by herself and was REALLY BUSY but she still kept her composure and assisted me in a proper time frame the staff was very helpful all in all Thanks guys🤘😎🤘

ronnie m.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Britain L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Twan M. 
Évaluation :
5

It was great!

Robert C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shakira C. 
Évaluation :
5

I only had one issue and that was that I was not able to see the different size pods you offer on site when I arrived.I would rather have been able to order a bigger storage brought to me since free parking at my air bnb allows it to sit here next to condo I will be here for two months at least.Then if necessary rent a larger unit when it was more convenient for me.But other than that I enjoy U-Haul and everything they offer

Venessa D.  |  Online Move In 
Évaluation :
5

Service is always Great!

Shala D. 
Évaluation :
5

Very nice and friendly staff enjoy talking to them

Francine S.  |  Premières impressions 
Évaluation :
5

I rent A LOT of UHauls and "The Sharons" at this UHaul location are always helpful, friendly and easy to work with. I will be going to this location moving forward for all my rental needs. Merci!

Robert C. 
Évaluation :
5

Staff was very polite and helpful great attitude

Jackie T.  |  Premières impressions 
Évaluation :
5

Great friendly and helpful service!

darrell J. 
Évaluation :
5

The staff is amazing always helpful. Super easy to work with super pleasant. Thank you for being fair and friendly.

Regina C.  |  Premières impressions 
Évaluation :
5

Everyone made me feel good to the point that I felt happy to be apart of the family

hilton r.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BRENDA W S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James J.  |  Expérience générale 
Évaluation :
4

Whenever I approach this location, I'm accepted with open welcome. Sharon Rodriguez make it happen to the best of her abilities. Other Sharon is boss lady and run a excellent location.. I hope things run as long as it should. Merci

Ronald M. 
Évaluation :
5

I have two units. I want to combine.

Ronald M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rnie V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher G. 
Évaluation :
5

Nothing at all the workers and the servers was great very helpful made sure I knew where everything was and just stunned with the customer service

JOSE ENRIQUE V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol P. 
Évaluation :
2

My storage was broken into and nothing was resolved know one did anything about it was a lnside job someone that works there knows what they did was wrong....

Karen W.  |  Expérience générale 
Évaluation :
4

I can find the same storage for half the price And that is why I moved instead of paying $150 I'm now paying $55 For the same Storage with a different company

ROBERT N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael b.  |  Premières impressions 
Évaluation :
5

Thank you for your help and patience with this move I had to make. Bless all of you.

Beatrice D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONSTANCE R.  |  Premières impressions 
Évaluation :
5

Continue with your staff who did a great job. Thank you again for your help today.

Beatrice D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

meshay O. 
Évaluation :
5

Excellent staff and facility.

AQUA DEE P.  |  Expérience générale 
Évaluation :
5

Estuve múy satisfecha los meses que tenía el storage

guadalupe r.  |  Expérience générale 
Évaluation :
5

Fenomenal experience. Kudos to Debbie!

Mayra C.  |  Expérience générale 
Évaluation :
4

Thanks I just wish you some smaller units available as well but it is what it is

rebecca b.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

hilton R. 
Évaluation :
5

Our experience was wonderful

Gary l.  |  Expérience générale 
Évaluation :
5

Thank you for your help. I was grateful for your patience and service.

Beatrice D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christopher W. 
Évaluation :
2

You keep raising the prices without warning

BRIAN S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT N.  |  Premières impressions 
Évaluation :
5

Wonderful staff and very helpful with accommodating my needs

marcquez s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julie m.  |  Expérience générale 
Évaluation :
5

Never rented before! Management went above and beyond! Waited for me t/b out from work and made sure I was provided with with outmost service! Left very serious documents in the truck! They again waited for me even after hours to ensure I got it !

Luis E. 
Évaluation :
5

The Customer service rep that assisted me was great. She was friendly and was able to get us set up right away. Would def go back to this location

Maria O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angelina c.  |  Expérience générale 
Évaluation :
1

The staff was always helpful to me. In all the years I had a storage with you. I would come back again if needed. Five stars  Ms Biglow ✨️

SARAH B.  |  Expérience générale 
Évaluation :
5

I thought everything about it was fine. The price is comparable & when l asked how often the price goes up ( which at some places can be too often) l liked the answer l got. Debbie, the person who worked with me was very nice & informitable. All went well. Thanks

Patricia S.  |  Premières impressions 
Évaluation :
5

The drop off owners were very helpful. Thank you.

shalatta l.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Micah W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vivi L.  |  Premières impressions 
Évaluation :
5

I will always come back

nikia c.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sha'Ravion C.  |  Expérience générale 
Évaluation :
5

The customer service was freindly and knowledgeable. I've always had a good experince at this location. I appreciate the phone call from Debbie about a family picture I left. Thanks

Gary T. 
Évaluation :
5

The staff member that checked us in was great… her personality was pleasant and professional

Felycia M. 
Évaluation :
1

Make sure employees are entering things into the computer correctly and giving them correct information when it comes to milage and prices for things.

roxanne P. 
Évaluation :
5

Sharon and staff were great.

Greg G.  |  Expérience générale 
Évaluation :
5

Sharon and her staff are amazing. I wish all other storages hired the same type of people.

Karen A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joann s.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dana d.  |  Premières impressions 
Évaluation :
5

Muy amable la persona que nos atendio

Ines N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rajeev S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael J. 
Évaluation :
2

I had a pretty weird experience with the lady running. She kept saying that I was other people like “oh you're renting a unit,” or “oh you're here to rent a truck” after talking multiple times about renting a dolly. She also asked my number and called it right after entering into my paperwork as if I was lying to her and requested I give her THREE extra contacts to contact me regarding the dolly I rented. I've rented trucks from other locations and didn't go through this much hassle. I felt racially profiled

Ariana G. 
Évaluation :
1

The customer service desk, without asking consent, reached for the phone and began snapping photographs of me. The claim is that these photos are required to rent a vehicle at this specific location, 3083 W Lake Mead Blvd. I have a U-Haul account with upstanding payments. I have uploaded my photograph to the U-Haul portal. The customer service team still required my photo I.D. They then, without asking my consent, snapped photos front/back of my I.D., and then took photos of me sitting in the chair. I will never use this location again, and this is completely unprofessional and the methods of rental should be updated in my opinion.

Kenneth W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LIZ D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHAN B.  |  Expérience générale 
Évaluation :
5

The woman who helped us with pickup was amazing. Such a sweet lady and she felt bad cause it took a little longer than normal. I have rented a lot of Uhaul trucks but never received such wonderful service. Merci

Theresa C. 
Évaluation :
5

Great customer service and easy check-in and return.

ISAAC B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jermaine B.  |  Expérience générale 
Évaluation :
5

I ABSOLUTELY LOVE LOVE LOVE THE STAFF!!! ESPECIALLY, MS. SHARON!!! I AM SOOO GLAD I WALKED INTO UHAUL AT THAT LOCATION! (Lakemead/Simmons). MS. SHARON DEFINITELY CARES ABOUT THE PROPERTY AND THE CUSTOMERS!!! I FEEL WELCOMED, AND THAT MY PROPERTY WILL BE SAFE! THE PROPERTY IS ALSO VERY CLEAN! THANKS FOR CARING, AND BEING SOOO PROFESSIONAL!!!

melissa t.  |  Premières impressions 
Évaluation :
5

The truck was clean. No debris in the cab. The inside drivers side rear tire though appears to have missed many inspections and was shredded and looked like the retread had fallen off. For around town it was perfect. For any extended driving it would have been a safety issue. The inside staff were great. I'll be back soon. Thank you. Thomas

Thomas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CORY P. 
Évaluation :
5

Truck windshield was dirty upon delivery.

LIZ D.  |  Premières impressions 
Évaluation :
5

The staff is wonderful, helpful, and truly customer service oriented.

Carmen H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela T. 
Évaluation :
5

S.O.

FREDERICK MURPHY G. 
Évaluation :
5

Friendly staff, super clean facility. The manager of this location is especially attentive and observant. I'm incredibly happy with my experience with uhaul.

RAYMOND G.  |  Expérience générale 
Évaluation :
5

Good help

SYLVESTER R. 
Évaluation :
5

Staff Super Friendly.

jennifer b.  |  Premières impressions 
Évaluation :
5

The service and staff where very excellent and i will come back again and recommend a friend to thank you guys for the great service

CAlvin s.  |  Expérience générale 
Évaluation :
5

Staff was always a helpful and friendly

Vickie B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonique C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

botney c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Melvin M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wendy W.