Le client n'a pas laissé de commentaire.David D.
Customer Reviews for U-Haul Moving & Storage at Washington Blvd
Pour nous contacter
Pittsburgh, PA 15206
(N Of Penn Av)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The staff talk down to customers and assume they are ignorant in the use of towed trailers and/or trucks. I felt like I was bothering staff when I had to ask a question. Also, no one picked up on the listed number 412-784-1041 (listed on Google Maps) for over an hour!Phillip M.
Le client n'a pas laissé de commentaire.Lance M.
Kevin Ed and kyra were very helpful and professional.Austin P.
Caleb and the staff at this location are superb, easily the best U-Haul location I've ever dealt with, and I'm in my 50s - I know. Patient, funny, efficient -just a great location with staff who want to help customers with moving, shipping, and rental needs. Je la recommande fortement.garrett H.
Pickup process was poor. App pickup did not work. Waited 20 minutes on app stating â€œwaiting approvalâ€. Went inside and representative told me may take up to 30 minutes. They gave me the van. Marked as full tank of gas, but van had <1/4 tank. Went back in and the representative adjusted gas level on the contract. Went to leave and someone else came out and told me that the truck needed service and I needed to switch vans. Had to go in and redo process for a new van. Whole process took 55 minutes.Matthew K.
The staff here are very friendly and effective.Sean H.
Every thing was good move went smoothly ðŸ‘ðŸ¾Robert R.
Le client n'a pas laissé de commentaire.Michael T.
Le client n'a pas laissé de commentaire.Brittany G.
Easy and fast drop off processRYAN D.
Le client n'a pas laissé de commentaire.Charles H.
Very pleasant and professional folks at this location.Mary W.
Le client n'a pas laissé de commentaire.Dameta D.
Le client n'a pas laissé de commentaire.Adam L.
Le client n'a pas laissé de commentaire.DORIAN C.
I was Pleasantly Surprised with the level of Professionalism and good vibes I got from the Amazing Staff there !! I would Give 50 Stars if I could !!! Kudos to the Entire team !!!Artemus S.
Mr Bevilaqua, with whom I first dealt this morning, was more than accommodating.Rodney S.
The only issue was a very dirty windshield. Otherwise, it was top notch, fast service. I'd tried to do registration and pickup online but got it screwed up. The guys got me sorted right out and on the road. Great folks. Very polite and professional. When I hoped to get back before closing, they were still there and happy to see me at two minutes before closing. Great end to an easy rental. Merci.Thomas D.
Le client n'a pas laissé de commentaire.Ari dan F.
Le client n'a pas laissé de commentaire.James S.
It is busy place. Quick Service. Truck made it with No issues.rafael V.
It was all goodJames T.
Everyone was extremely helpful super friendlyDaniel V.
Clean the steering wheel . Very stickyAnthony W.
Le client n'a pas laissé de commentaire.Alex E.
Staff was very helpful and professional, got me in and out efficiently, always have a good experience renting from this location.timothy S.
DJ was a big help getting the trailer set up. Merci.Timothy H.
Le client n'a pas laissé de commentaire.Carmen W.
Le client n'a pas laissé de commentaire.Jeannemarie W.
The office wasn't open. I didn't know that the dolly wasn't placed in the rental truck prior to leaving. There was no way that I could get one during the hours that I moved. We had a hard time getting furniture into the storage unit as a result. The employees were friendly and professional. Ultimately we got everything done. It was not an easy task though.Carmen W. | Premières impressions
The process was terrible. I booked a van online to be picked up at 10 and it took over 30 min to get off the lot. I thought doing everything the night before would save me time but it appeared to waste more.Harold S.
Mr Edward styled and profiled his u haul shirt with the greatest customer service that polished upevery part of this experience was like shining gold showing excellent quality. NO IMPROVEMENTS NECESSARY! love to you all !ROSA M.
Only met Michael who I dealt with, was very friendly and helpful. Didn't have to sign anything, Michael sent me an email with the final invoice.DAVID K.
Worse service ever!!!!!Francois M.
got me in and out very easy to work withRonald E.
Only one employee was helpful (out of the 5 I interacted with). One employee was driving at an excessive speed through the parking lot.Sarah C.
The only issue I had was that the power happened to go out for 2 days making it difficult to move into the storage unit....but the manager was very understanding and gave me a discount on a second unit, so I am very satisfied with this location.Benjamin B. | Online Move In
Get better customer service there. I'm not just concerned about myself I paid attention to how the person in front of me was handled. I was hoping for someone else. I stop coming there after the uhaul jacking and shooting incident. Rude and unprofessionalâ€¦Toriano M.
Le client n'a pas laissé de commentaire.Jeffrey P.
Le client n'a pas laissé de commentaire.Jessica M.
-Nothing much. They're a reliable source of Cargo Van rental with attentive service to the customer.martha D.
Le client n'a pas laissé de commentaire.Bryan H.
Vehicle was not thoroughly cleaned/wiped down. I had to clean Inside windows and windshield to see out clearly and smelled like someone just finished smoking.Dewayne H.
Le client n'a pas laissé de commentaire.Kimberly C.
The website still is a little rough around the edges. That being said, everything worked out.William W.
I was double charged, I paid a 100 dollars, when I pick up the truck, use the truck for 3 of the 4 hours it was rented for brang it back a hour before it was due back only travel 9 miles entire trip and was charged another 175 dollars, and was told it's a deposit and I would be getting my money back in a couple days, I'm so pissed at this situation, I will never use this company againDennis R.
Le client n'a pas laissé de commentaire.RHONDA C.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.James F.
Great attention to details. Salesperson Asked if I needed ancillary products e.g. furniture dolly, mats. Explained insurance and gas usage very clearly.Eugene L.
Le client n'a pas laissé de commentaire.Dameta D.
Le client n'a pas laissé de commentaire.MIKE D.
I think it is inconsistent that you charge 20 $for after hours check out when, in reality, it costs you nothing. In fact, it allows UHaul more time leeway to process the check in.Catherine M.
Le client n'a pas laissé de commentaire.Camille R. | Premières impressions
Uhaul app for return sucksAdit S.
Le client n'a pas laissé de commentaire.Charles B.
Le client n'a pas laissé de commentaire.Chaim S.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Deborah R.
Excellent service à la clientèle.John S.
Le client n'a pas laissé de commentaire.paul G.
Le client n'a pas laissé de commentaire.Mike P.
Caleb was very helpful, and informative. He made sure we understood everything, and showed us how everything worked on the rental. Very great customer service!!Seth C.
Le client n'a pas laissé de commentaire.Michael S.
Don't change the pickup location as renters often have limited options and transportationStephen S.
Nothing. Good people.Peter F.
Your employee was a rude not good customer service yeah really really rude OK.Bakaw T.
Le client n'a pas laissé de commentaire.Anastasia L.
Le client n'a pas laissé de commentaire.Kristen D.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Tandra H.
Truck needs to have ability to raise seat. I am short. Could barely see over steering wheel.STEPHEN C.
Le client n'a pas laissé de commentaire.John K.
Le client n'a pas laissé de commentaire.Michael T.
The staff were great! Initial intake was slow due to the person being on their cell phone, but getting the rental van and dropping off was lovely. The gentleman who took to truck from me escorted me under his umbrella to my vehicle due to some crazy rain! Very much appreciate their customer service!Sheila R.
Le client n'a pas laissé de commentaire.KRISTEN D.
Twice now when dropping off equipment no one comes out to assist or check you in. Other than that manager Vince is great. Only returning equipment is the problem with staff.anthony P.
Le client n'a pas laissé de commentaire.Dariusz W. | Expérience générale
Le client n'a pas laissé de commentaire.Trevor K. | Expérience générale
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Lawrence F.
Le client n'a pas laissé de commentaire.Gregory A.
van had a fly problem flies all in cargo area wouldn't leave. Some equipment issues for the inside of van. Overall a good experience.Aubrey T.
Better customer servicerasheed A.
I rented a dolly, they had dolly with brakes. The knew I was doing a 500 miles trip and never told me he had an option with brakes and when I asked he was very rude saying that he already gave me the one and there was nothing he could do. Worst costumer service ever.Bernardo C.
Le client n'a pas laissé de commentaire.Steven E.
I received a truck with oil in the bed liner but I didn't know it until I was ready to load items, it just looked shiny & I thought it was clean. It wasn't until I jumped in the back, slide & almost fell that I realized that it was oil so I called the location & asked if I could swap out the truck, they were very rude to me but said that I could. I brought the truck back & asked if the new truck would have a full tank of gas because I had just put 50 $in the other one when I had picked it up that morning (before I knew about the oil) & they said no they don't do that. I said well am I just out 50 $& the assistant manager said I'd get reimbursed & I said great, how? He said I'd have to speak to the manager because they don't know if I put the oil in the back of the truck or the person before me! Unbelievable. The new truck that I received had moving equipment in the back which I asked to have removed because I didn't ask for it or need it. It was in almost new condition on the outside unlike the previous truck which had a huge dent on the side & scratches however it had low tire pressure & smelled like an ashtray inside. The smell was so strong that I had a sore throat by the time I got home. I found empty Newport packs stuffed in the bed liner when I was cleaning it & I had to keep the windows down the entire time that I had the vehicle & I kept a small thing of baking soda inside to try to absorb the smell. I returned the vehicle a few days later & it was cleaner & smelled better than when I had received it. The staff again was very rude, they couldn't even bother to say hello let along make eye contact (I guess I interrupted their dinner). This was one of the worst experiences I've had with uhaul & I will never use that location again. The staff was completely unprofessional, the parking lot had trash everywhere, the inside of the store was dirty & cluttered and the vehicles are not being cleaned or maintained.Trey M.
Keep up the customer satisfaction is all you guys need to keep doing !!!Edward J.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Stanley R.
Le client n'a pas laissé de commentaire.JOSEPH K.
Great rental experience. Check in was fast and easy.Teresa S.
Vincent and DJ were both super helpful and accommodating. Came in with a last minute rental and they were able to make it happen.Jeremy B.
Le client n'a pas laissé de commentaire.Lamiya S.
Le client n'a pas laissé de commentaire.Shelby W.
I am not sure if this concern has reached the right location as it crosses multiple aspects of my reservation. In short, I think the 50 $credit may apply and if not should still raise serious concerns with the reservation system. It started with being booked for a truck and tow trailer at bigelow blvd pgh. Bigelow indicated they never have trailers due to space constraints & although I did not take a screen shot I recall it was "guaranteed." To be fair, I did get a text in a timely manor changing locations of which due to technical difficulties I was not aware. I ended up going to bigalow & got the update. That was on my end not yours; however, I arrived at the new location Washington blvd and they did not have an available/rentable pickup truck and was apologetic and offered a box truck that was available. I understand that things happen, but ultimately the delay and rain the next day resulted in me postponing my task. Not your fault per-sie, but it was a wasted rental. See miles used.Lynn E.
Great employees but online check in sucksDaniel L.
Le client n'a pas laissé de commentaire.john K.
Le client n'a pas laissé de commentaire.Britt B. | Premières impressions
Le client n'a pas laissé de commentaire.Richard D. | Expérience générale
Le client n'a pas laissé de commentaire.keyata d. | Expérience générale
AucunAnthony J. | Expérience générale
Le client n'a pas laissé de commentaire.lawrence d. | Expérience générale
Le client n'a pas laissé de commentaire.SHELIA H. | Expérience générale
El Gerente del lugar fue muy atento y amable, nos ayudo a bajar el carro de la plataforma ya que realmente lo hizo el solo, muy servicialFRANCISCO C. | Expérience générale
Le client n'a pas laissé de commentaire.shonda b. | Expérience générale
Le client n'a pas laissé de commentaire.Carmen A. | Expérience générale
Le client n'a pas laissé de commentaire.yosef f. | Expérience générale
I think it was Kevin at Washington St location in Pittsburg PA that checked us in, and was very pleasant and attentive.Richard D. | Premières impressions
Le client n'a pas laissé de commentaire.Thomas B. | Premières impressions
Thank you so much for your help and great sevice . You all went ab9ve and beyondrobert w. | Expérience générale
Le client n'a pas laissé de commentaire.lawrence d. | Premières impressions
Le client n'a pas laissé de commentaire.robert w. | Premières impressions
Le client n'a pas laissé de commentaire.GREG M. | Premières impressions
Special thanks to the manager, Vince, for taking time explaining and showing the facility. We were impressed with the cleanleness of the storage as well as the bathroom available to the renters. It was cleaner than the average roadside restaurants.Sumio N. | Premières impressions
I wish access hours were a little longer-7 p.m. is a little early. Maybe extend until 9. I don't really want to pay 10 $more a month to have 24-hour accessKristin R. | Premières impressions
Le client n'a pas laissé de commentaire.Raymond p. | Premières impressions
We appreciated Vince's efforts at helping us secure a spot for our truck camper. His staff was very friendly and supportive as well.David H. | Premières impressions
Vince and Mike did everything possible to make this simple!john l. | Premières impressions
I apprecaite the fast service, the awsome storage and Vincent te Manager.Tuarone T. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!