Customer Reviews for U-Haul Moving & Storage at Washington Blvd

6 792 évaluations

2929 Washington Blvd   Baltimore, MD 21230
(Near Caton Av)

(410) 644-6226

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(410) 644-6226

2929 Washington Blvd
Baltimore, MD 21230
(Near Caton Av)

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

DUANE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory B. 
Évaluation :
3

There was a young lady and was cold, short and rushed me through the process. She answered questions in a sarcastic way and gave the impression that I was bothering her. She also assigned me a vehicle that was boxed in, There were vehicles in front, back and on both side. She did not care that this was inconvenient and made no efforts to help me. I spoke to a manger that was kind after the fact. But the young lady had already negatively impacted me.

Lakiesha elizabe A. 
Évaluation :
2

The furniture dollies that I requested were not in the vehicle when I arrived for an after hours pickup.

DAVID B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Octavia T.  |  Expérience générale 
Évaluation :
5

Great experience with this location and would highly recommend hospitality very good.

Tyrone R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven K. 
Évaluation :
1

Not take things personally. Your rep I spoke 2 took it personally & tried 2 charge my cards on Thanksgiving $1 500 ,but was not successful. Please my me my final bill. I will never use Uhaul again. Takes for your time.

Sheila Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kimberley C. 
Évaluation :
5

very good

David J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy M.  |  Expérience générale 
Évaluation :
5

The store and staff were wonderful. However when calling the store to let them know I was running a little late on returning a trailer the corporate people answered and advised me that if I was even 15 minutes late that I would be charged a full additional day of rental. When I arrived at the store, which wasn't even open yet, I found the manager just entering to start her day and she took care of everything. Thank you soo much.

Dustin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clare I. 
Évaluation :
5

Truck lots of work on it

charles S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yousry A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian A. 
Évaluation :
5

The Employees go above and beyond to ensure good service is provided.

Dorothy T. 
Évaluation :
5

I was very satisfied with the service received and staff was very friendly, helpful and polite.

Dorothy T.  |  Premières impressions 
Évaluation :
5

Nothing Everything was perfect and speedy service

MAURICE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kiarra M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ian L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa H. 
Évaluation :
5

Nothing it's ok with me ,I never had any problem with anything about U-Haul .the workers at Washington Blvd U-Haul are friendly,and very nice Thank you again

shirley D. 
Évaluation :
3

While Mr. Ralph's customer service was impeccable, I believe I was unjustly charged for re-fueling the vehicle. Just prior to returning the pick-up, I refueled at Royal Farms (less than 1/2 away). I made certain the fuel needle was equivalent to it's position before pick's use. I guess I fell for the 'old floating needle trick'. SHAME ON YOU, U-HAUL. I will not make the mistake again!!!

Sharon T. 
Évaluation :
5

Fui muy bien a tendido

Erick C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Damon W. 
Évaluation :
5

Drop off was super easy! Thank you for all your help!

Lydia M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

myahnda E. 
Évaluation :
4

Only somewhat disappointing item was the separate location for van rental (pickup - drop off) and where I had to load my U-box container. Made for a slightly longer trip. Both locations are close by, however would have preferred 1 stop. Check in and check out was relatively quick and easy.

James G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda C. 
Évaluation :
5

I think everything and everyone was very nice people

james M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Juan Miguel D. 
Évaluation :
5

Nothing to improve excellent service and very hospitable

Dennis S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacob H. 
Évaluation :
5

Excellent customer service. People eager to help. Very satisfied.

Arthur S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TONDELAYO B. H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david r.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andrea B. 
Évaluation :
5

Very quick return with no hassle of paperwork.

WILLIAM S. 
Évaluation :
3

Make sure the equipment is on the truck

Breyana A. 
Évaluation :
2

This was a very strange indifferent but helpful interaction. The women that helped me couldn't find the keys for 10 mins. Once the keys were found she interacted with employees about personal and store related issues. Someone at this location is garbage and soon to be fired, that was the gist of the conversation heard openly and in public. The other young lady actually lotioned her feet while the 2 of them engaged in more unprofessional conversation. Neither seemed focused in customers, no one was rude but they weren't pleasant either, indifferent is the best way to describe it. Upon return the same young lady that assisted me earlier appears to be leaving but still engaged in a unprofessional way with the 2 employees in the facility concerning schedule and whether policy was followed. I wanted to pay cash but was told that the guy checking me in would run my card if I didn't tell how I wanted to pay. My previous e experiences with Uhaul is the truck is checked and then payment given inside of the facility. Not a big deal but this wasn't communicated to me by the woman that checked me out with the truck. Once again indifferent, the young man offered to reverse the charge., however miss foot lotion sitting on the steps on her phone at this point says she can't do it someone else has to do it....Once again indifferent. The men at this location were respectful pleasant and accommodating the women were going through the motions at best but mostly unprofessional. Mostly helpful but left without a good feeling now I'm feeling indifferent. Lotioning of your feet in public is disgusting, lotioning your feet at work is not only unprofessional but unhygienic esp in the times we live in considering covid. I didn't interact with her but it was disturbing to see.

Gerald H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOLENA P. 
Évaluation :
4

Central location and the staff was nice and helpful

Jose Z. 
Évaluation :
5

Nothing I can think of

ronald G. 
Évaluation :
5

Excellent customer service

dawnella T. 
Évaluation :
5

Need more staff. Checkin person had too many distractions because of short staffing. Check out of the trailer was very quick and courteous when my turn arrived.

TracyorDeborah T. 
Évaluation :
5

Everything was great!

Maedell B. 
Évaluation :
1

I use this company everytime I move and the last 2 times I've booked I've been dissatisfied. I will be using Penske or another company moving forward.

Destinee G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica E. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Justin L. 
Évaluation :
4

The truck was a little old need to be updated and window knob was broke. Also air for tire was on and it. The sales person was great and guys getting trucks were good to..

Lamont J. 
Évaluation :
2

The staff was rude when I went in to get the truck, profanity non stop between employees, I had to wait for service while the staff mingled with each other. The truck was dirty and didn't not half a tank and I'm pretty sure I was overcharged. Not happy with my experience

Gerard E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea S. 
Évaluation :
5

Excellente expérience

Valerie P. 
Évaluation :
5

Everything was great

Anthony W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CIRILO M. 
Évaluation :
5

Everything was easy from nice workers to trucks

Donald J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

George G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stevie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

valerie m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TYRA B. 
Évaluation :
1

This place is infested with rats. I trusted my items to you all and now I have to get rid of thousands of dollars worth of items. I have to get someone to steri-clean my home and the items that I maybe able to keep. I will never use uhaul again. As a matter of fact I am report this site to the health department. Rat excrements are a biohazard.

Keoka H.  |  Expérience générale 
Évaluation :
1

The cashier highlighted on my contract the fuel level of the van I was assigned to use. When I got to the van the fuel was less than noted on my contract. I spoke with the guy out on the lot that was moving the vehicles & he Told me to take a picture of the fuel level & that When I returned that evening he would be there. He was not. The office was closed. I returned the van with more fuel in it than what was in there when I got it out of fear of being charged extra. When I have rented from uhaul in the past (this location included) the cashier/sales rep would usually go out to the vehicle with you & do a walk around to verify the mileage, fuel level & to Note any prior damages. This didn't happen. Has Uhaul moved away from this practice? If so this allows for your customers to be taken advantage of and increases your bad reviews. I most definitely will never use this location again & will Think twice before I rent from uhaul ever again.

Elisa A. 
Évaluation :
3

I reserved a U-Haul 4 months ago for October 1st I was called September 30th about the U-Haul I reserved for October the 1st to tell me that the truck that I reserved would not be there and that they did not have any more trucks

Lamont H. 
Évaluation :
5

I couldn't figure out mobile pickup. The bar code wouldn't scan. I went inside and there were quite a few ppl. I got in and out pretty fast. And the customer service rep was great. TY

Heather B. 
Évaluation :
5

Nothing just keep on doing what you do putting the customer first. Merci

alvenia W. 
Évaluation :
5

The representatives were very helpful and patient while moving my dads things after his sudden death

Tanya L.  |  Expérience générale 
Évaluation :
1

Waited over an hour to return equipment then once all returned and I went to leave I find out they charged me an extra day without advising me because they then logged me as being back in late even though I was well before the time it was due back. Done with uHaul!!

Linnea W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane M. 
Évaluation :
3

The left side view mirror of the truck was loose and not staying in place.

Yaswanth Kaushal R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gabrielle F. 
Évaluation :
3

Your worker Mr Ishmael nearly made me RECK my car by not tightening, and securing trailer. Just barely pass UHAUL down the street the trailer came off my car nearly causing an accident. Went back to UHAUL where it was confirmed by a picture cashier/clerk took of my car just before I left the lot. The lever was "NOT" screwed down by your worker Mr. Ishmael.

Michael C. 
Évaluation :
3

Don't hijack customers into buying your insurance. It isn't needed by most of us, but you give no warning that proof of insurance is needed. So, we end up buying yours because it would be difficult to find proof at the moment of rental. This aspect of the rental really angered us!

Ethel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN G. 
Évaluation :
1

my tour with you sucked! i went to get my stuff 2 times and was unable to not for nothing i did. i asked to be contacted when locks (i paid $15x 2 ea from your store that no one could open) to be removed but no one did until it was time to pay a month later. the lock was removed 2 days after i was there i could have been got my stuff if i knew. went to get my stuff again elevators down so i didnt get my stuff for another month. when i wanted to talk to the lady in charge she refuse to see me, i paid for 2 more month. no one told me when the locks was removed or when the elevators was down .i still had to pay for the uhaul trucks and labor out of my each time i was continuing trying to call them the entire time. your our reps was unable to get a response also. from where i stand your company owe me $400 back for 2 months of storage. i did put in a complaint during this period for what good that did. oh yea, then you put a lean on my property while i was in the store trying to get answers.

Kenneth C. 
Évaluation :
5

GIVE MARVIN A RAISE !!!! GIVE THEM ALL A RAISE! SO HELPFUL

Amanda T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Judy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donta F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aniruddha S. 
Évaluation :
2

Improve the customer service

Silvia C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher L. 
Évaluation :
3

I had a good experience

melivno S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyrone A. 
Évaluation :
4

I think the UHaul associates should double check over the gas in the vehicles before the customer has to check them out. I received a vehicle that stated I had at least a quarter tank of gas and it had 13 miles before empty once I checked it out. Stopping for gas immediately was an inconvenience but not the end of the world. Other than that I enjoy the location.

Delico H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas R. 
Évaluation :
5

Best place in Baltimore

Shmayah M. 
Évaluation :
4

The hours are 24 hours which is perfect!

Teresa D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marian K.  |  Expérience générale 
Évaluation :
5

Customer Service and equipment was wonderful! From my experience, there was nothing that needed improvement. Again, thank you!!

Ruby T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark F. 
Évaluation :
5

Customer service was on point and my move seamless.

Shane H. 
Évaluation :
5

Nothing! Excellent professional service! Yard staff made my checkout smooth and without any hiccups.

Tony R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacia D. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

MANUEL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evon D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charmaine H. 
Évaluation :
2

Better customer service the lady at the front desk was rude

Stephen M. 
Évaluation :
5

I have been to this U-Haul about 4 times this year and have been satisfied with the performance of the personnel and equipment.

JUAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dachea f.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Azariah K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pradeep reddy A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHERYL M. 
Évaluation :
5

Nothing. Everything was great!! I received the best customer service from the young lady who checked me in. And I didn't let her being a STEELERS fan affect this survey rating (lol). The store is clean, bright, and well stocked. I was very pleased with my Uhaul experience.

TRACEY T. 
Évaluation :
5

Truck was old and the driver door didn't close correctly; but compared to other U-Haul trucks that I've had in the past, it was in great shape!

Cheryl J. 
Évaluation :
1

Get new management, poor customer service

sarah F. 
Évaluation :
5

Staffing was very helpful please to work with and rental place very well maintained

Carl J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kiesha Y.  |  Expérience générale 
Évaluation :
5

Danielle was super nice.

Cynthia F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NASHAE J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Salam A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLOTTE S.  |  Expérience générale 
Évaluation :
1

I had to throw away almost my entire 8X12 unit( an apartment's worth) of things because I came to put some things in and there were mice and roaches in my unit. I was VERY disappointed seeing this.

Danielle A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE G.  |  Premières impressions 
Évaluation :
2

I WANT AN EXPLANATION ON WHY I WAS OVER DRAWN MY ACCOUNT TO 246,68 ?

SHAR'BRAE B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSLIND Q.  |  Premières impressions 
Évaluation :
5

Iam happy 😊

GREGORY G.  |  Premières impressions 
Évaluation :
5

No problem and no complaint for 12 years

RAYNER H.  |  Expérience générale 
Évaluation :
5

The staff was excellent, and my agent even walked me to my unit to make sure everything was straight with the unit

zachary t.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Clarence M.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Tynesha A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gussie C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Aisha A.  |  Expérience générale 
Évaluation :
3

There were mice in the storage unit. These mice bit through several of my packages which I kept in the unit for only 2 weeks.

Jeremy S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Malyah M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BREN C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CIERRA T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bannister K.  |  Expérience générale 
Évaluation :
5

Ralph does an amazing job! Very happy with the service here! Would definitely use this location in the future!

CASIE L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Octavia T.  |  Premières impressions 
Évaluation :
5

Staff at U-Haul very perfessional and helpful

Kevin-Kjohn D.  |  Premières impressions 
Évaluation :
5

Amazing Customer service

JAMES J.  |  Premières impressions 
Évaluation :
3

The storage unit had holes in the wall and mice droppings that l clean up l have requested for an invoice of payment and as of 2/ 17 / 22 l still have not gotten one l received a email stating that payment was due and l have already paid in full back in January and discontinued the service of the unit .l have spoke to several people about this situation.l am hopefully that it will be resolved soon.

Rene B.  |  Expérience générale 
Évaluation :
5

Great staff, very helpful and knowledgeable!!!

JOHN K.  |  Premières impressions 
Évaluation :
2

I want to provide a shout-out to the employees at this U-Haul, as I always had exemplary customer service experiences, but with that being said, it does not change my experience with this storage facility. Firstly, there was a miscommunication about which storage unit was mine, and the person who gave me my unit gave be a unit which did not match the unit I was assigned in the computer. This led to future confusion and stress as I had paid my rent, but there was a lock on my unit door. I had to wait for 30-40 minutes for this issue to be resolved, and it caused me to not be able to access my unit that day. Additionally, there was a significant rodent problem within the unit that I had due to there being 2 mouse-sized holes which led to the units on either side of my unit. There was mouse poop crusted on top of my boxes, there was a significant amount of poop which was in each corner of the unit (where the holes to the other units were) and my kitchen box which had pots and pans in it was filled with at least 4 oz of mouse droppings and my belongings had been significantly damaged by the rodents chewing up my belongings and pooping on them. I had followed all directives to not store food, drink, perfume, hygiene items, scented candles, or cleaning supplies in my storage unit, and yet the mice still were in the unit. The woman who I had checked out of the unit with was incredibly kind and swept out the unit and cleaned the droppings up so that I would not have to, again, speaking to the customer service provided. But, based on the damages and miscommunication, I would never use this U-Haul facility again.

Rebecca B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa B.  |  Expérience générale 
Évaluation :
4

I was not able to make pymt so you auction off what else I say and it was expensive now iam left with a high bill that I can pay. my friends now would need a cheaper storage.still in pandemic not to much money and people are sick

towanda h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH S.  |  Expérience générale 
Évaluation :
5

The Washington Blvd. staff are very courteous, patient, and extremely helpful! My husband and I have been very blessed to have had our storage units at this location and to work with Mr. Ralph and his staff!! Thank you!❤️

Dara P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DASELESS M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAYTON S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dana m c.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Renee S.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

frank r.  |  Expérience générale 
Évaluation :
2

Terrible customer service, facilities are outdated and terrible looking . I was over charged and extra charged would never recommend u -haul only used the service cuz it was last minute

Michael O.  |  Premières impressions 
Évaluation :
5

It was one staff member that was rude to me lock the door on me in the middle of me moving out. Never said anything to me just lock me out and then was nasty when I asked him why ??? But everyone else was very respectful and helpful I will always come to mr Ralph establishments 

Aisha N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

frank r.  |  Premières impressions 
Évaluation :
5

Doug and the crew are very nice

Danielle D.  |  Premières impressions 
Évaluation :
5

The truck that I have run it had broke down on me so it's an inconvenience meet and I had to pay extra to the guys for moving

Calvin T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela N.  |  Expérience générale 
Évaluation :
4

Ralph has always been excellent to work with, and although I'm happy not to pay a uHaul bill every month I'm sad I won't be working with Ralph anymore.

TEHRAN G.  |  Expérience générale 
Évaluation :
4

I think the lights should be checked often there were a lot of times I went in there and it stayed dark

LONA J.  |  Expérience générale 
Évaluation :
3

Rat eat my thing

JANE M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DENNIS F.  |  Premières impressions 
Évaluation :
3

There was a slight delay on Friday July 30 due to a loss of computers and a back up delay for customers. Uhaul also changed the lock on my storage unit causing a delay when attempting to leave.

craig l.  |  Expérience générale 
Évaluation :
5

So sorry I forgot the young African American women name. She should get a raise. She was so extremely pleasant and funny. She took excellent care me after the day i had moving, she really made my day. She even help me get the couch off the truck and put it in storage. Oh i can't forget the other lady and gentlemen who was very nice and put a smile on my face.

ELVADA A.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SONIA L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

maurice b.  |  Premières impressions 
Évaluation :
5

The manager was excellent, no complaints about his performance. His name is MR. Ralph.

Joseph W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Willie T.  |  Expérience générale 
Évaluation :
2

There was rat poop all over my storage locker when I went to check on my stuff. Moved everything out immediately. Everything was dark and smelly. Staff was nice and had no problems with hours, just would not store stuff here again.

claire m.  |  Expérience générale 
Évaluation :
3

Need to install a lift for the second floor.

Andres O.  |  Premières impressions 
Évaluation :
1

Not good No clear instructions

Zaka A.  |  Expérience générale 
Évaluation :
5

Nice guy thanks you

TIDANE B.  |  Expérience générale 
Évaluation :
4

The only thing I don’t like are the mice and rats

LONA J.  |  Premières impressions 
Évaluation :
5

Mr. Ralph is very professional and courteous.

ELIZABETH L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID G.  |  Premières impressions 
Évaluation :
3

It was mice crap on 50 percent of my things my sons Christmas toys were ruined because of that and we had no food in our unit so where did the mice come from the gentlemen who work in the office supply was nice and professional great customer service

jasmine l.  |  Expérience générale 
Évaluation :
5

the staff always are very professional and friendly. Help with extra items need to move well stick store. Easy excess too.

larkhiea s.  |  Premières impressions 
Évaluation :
5

Thank you ALL for making my first storage experience a great one. To the Washington Blvd crew, you were great and your customer service was AWESOME! Thank you, thank you thank you!

brenda t.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Ian J.  |  Expérience générale 
Évaluation :
1

All of my belongings were covered in rat fieces and it was unbelievably disgusting when I went to remove my belongings and it's very unsanitary. All of my Children's belongings were ruined and I'm very disappointed.

Kayla T.  |  Expérience générale 
Évaluation :
5

When I moved my belongings into the faculty, the staff was friendly and very helpful. They were able to answer any questions I had, and were very professional and respectful. Over the years I've had my belongings in storage, the staff members I've interacted with were always willing to help me with any questions I had. And have always been willing to help me with many issues.

andrew N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria D.  |  Expérience générale 
Évaluation :
5

Yes I would recommend a friend to use uhaul storage!!

JAMES W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ebony M.  |  Expérience générale 
Évaluation :
5

The owner is the best ! He make sure he take his time and work with everyone

TUWINA P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELINE P.  |  Expérience générale 
Évaluation :
5

Mr Ralph was very nice pleasant and very helpful.

towanda h.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard S.  |  Expérience générale 
Évaluation :
5

It's a very busy location and they do a great job keeping everything on track. Friendly and helpful staff. Je les recommande chaudement.

Albert C.  |  Expérience générale 
Évaluation :
5

Outstanding service.

Maxine A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reginald D.  |  Expérience générale 
Évaluation :
5

The staff was very friendly especially Ralph

ERICA B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONALD M.  |  Expérience générale 
Évaluation :
5

The only thing I don’t like the pending hold charger on my account now my account is overdraft on my account now

Connie J.  |  Premières impressions 
Évaluation :
2

My merchandise was sold in error

Sharon manning m.  |  Expérience générale 
Évaluation :
3

The facility was overrun with mice. The staff made little effort aside from putting mouse traps with poison in each unit. The response in my case to complaints was unsatisfactory.

marcy k.  |  Expérience générale 
Évaluation :
5

The employees at both locations were very knowledgeable, kind and hard working to my needs. Now my only complaint is there has to be a better way for space ( leg room). My 10 hour ride was painful

Cynthia L.  |  Premières impressions 
Évaluation :
1

U-Haul agent at the facility was not helpful I had a reservation for one price but got there and had all these hidden fees when I was told and read that with a rental the storage was free

Keith T.  |  Premières impressions 
Évaluation :
4

L

Natasha S.  |  Expérience générale 
Évaluation :
5

Mr. Ralph and his staff provided excellent customer service for the 2 years we were renters. Any notifications we had were handled professionally. I would recommended this location to everyone!!!

Romain K H.  |  Expérience générale 
Évaluation :
1

I got my stuff out of the storage unit and a grand majority of my belongings were covered in rat/mice urine & feces or either had been chewed through; toys to clothes to shoes to coats etc.. Not cool.

brittney r.  |  Expérience générale 
Évaluation :
1

You are sending email to the wrong address. Just because someone's name is xxxxx doesn't mean their address is xxxxx@gmail.com.. Please stop spamming people!

CHARLES B.  |  Premières impressions 
Évaluation :
4

Manager at this location is awesome!!!!

Tylon D.  |  Expérience générale 
Évaluation :
1

My storage was paid in full but all of my things were still auctioned off because of an uncaring employee did not remove my room off the auction list. MY DAUGHTER AND I LOST EVERYTHING! I HAVE NOTHING

Sharon W.  |  Expérience générale 
Évaluation :
1

Rats and mice came into my storage facility. They ate through and pooped on all my furniture and boxes. I had to throw everything out. The staff was not helpful and said they couldn't do anything.

Niral P.  |  Expérience générale 
Évaluation :
5

Very kind gentlemen at this location and professional

tenika n.  |  Premières impressions 
Évaluation :
4

I am a little upset by the prices for storage and late fees. The website is not easy to navigate.

Shala F.  |  Expérience générale 
Évaluation :
4

There roaches in the bathroom. Other than that, I had a good experience. The staff are wonderful. But, there were times when I had to wait extra long due to the limited number of staff. The storage

jewel j.  |  Expérience générale 
Évaluation :
5

This Location is ALWAYS top shelf. I could not be happier

JOSEPH V.  |  Expérience générale 
Évaluation :
5

Everything helpful was done-especially young man on Northern parkway - he went over abd above to make sure I was safe and my truck clean before I left.

Francine J.  |  Expérience générale 
Évaluation :
5

THE LADY CUSTOMER SERVICE WAS GREAT. I WOULD TELL MY FRIENDS ABOUT THAT LOCATION.

tressie c.  |  Premières impressions 
Évaluation :
4

Staff friendly and very helpful.

Stacy H.  |  Premières impressions 
Évaluation :
5

If I could of continued to work I would have kept my space could not afford to pay for the unit

ERIC C.  |  Expérience générale 
Évaluation :
4

Aucun

Shala F.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle

Chanika N.  |  Premières impressions 
Évaluation :
5

Been coming to this facilities for years.Overall friendly.

LESLEY C.  |  Expérience générale 
Évaluation :
5

Very good experience.

Roderick H.  |  Expérience générale 
Évaluation :
5

Aucun

JANE M.  |  Premières impressions