Le client n'a pas laissé de commentaire.cathrine G.
Customer Reviews for U-Haul Moving & Storage at West Waters Ave
Pour nous contacter
Tampa, FL 33634
(Just East of Anderson Road)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Mr. Martin was very pleasant and patient.Teasha W. | Premières impressions
Atención muy buenaOleisy B. | Premières impressions
Le client n'a pas laissé de commentaire.Margarita R. | Expérience générale
Very affordableMICHAEL P.
Great affordable rates, clean and easy to use facility, convenient timings and friendly staffRAVINDRA M. | Expérience générale
Le client n'a pas laissé de commentaire.Peter G.
Le client n'a pas laissé de commentaire.Tashanna W. | Expérience générale
Le client n'a pas laissé de commentaire.Briana C.
Le client n'a pas laissé de commentaire.WILLIAM C. | Expérience générale
Le client n'a pas laissé de commentaire.Zachary N. | Premières impressions
Store manager was a very nice guy! And very helpful.Arthur M. | Premières impressions
Over head door was hard to open . wires hanging down where it had been repaired.Stephen Y.
Le client n'a pas laissé de commentaire.STEVEN V.
I prerigeristered so, the process was really easy. I arrived and my truck was gased and ready. And the return was just as easy. 6 hrs just 81 $can't beat it.James R.
I had a reservation with a conformation number for an drive up 10X10 unit and when I arrived my reservation was no good???!!!!Mark K. | Premières impressions
Le client n'a pas laissé de commentaire.David T.
Excellent service and ease of useRAVINDRA M. | Premières impressions
Le client n'a pas laissé de commentaire.Marc F.
Great customer! I've used this location several times and I'm always happy with it!Justin E.
Le client n'a pas laissé de commentaire.Marvin M. | Premières impressions
Le client n'a pas laissé de commentaire.CARLTON A.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Jonathon M.
Le client n'a pas laissé de commentaire.Jorge H.
Le client n'a pas laissé de commentaire.STEVEN S.
Returning after hours was a bit of a hassle.RENEE T.
Le client n'a pas laissé de commentaire.MARIE F.
Excellent service à la clientèle.CHICO B.
Le client n'a pas laissé de commentaire.Arguelio M.
Le client n'a pas laissé de commentaire.REINALDO A.
Le client n'a pas laissé de commentaire.JOE J. | Online Move In
Did NOT have the size unit I had reserved 2 weeks prior to move in date - rented it to someone else and only had smaller units available. Only one person working and getting any service took a very long time. He was nice, but not knowledgeable.Scott W. | Premières impressions
Le client n'a pas laissé de commentaire.jose s. | Expérience générale
Le client n'a pas laissé de commentaire.PATRICK O.
Muy buen servicio del agenteMaria I. | Premières impressions
Only thing I can think of is to have somebody at the equipment return during operating hours instead of having people wait there not knowing what to do for a half hour before tracking someone down to finish the return.Rachael V.
Great experience, the truck i had scheduled was not available so they offered me an available one for same price, great customer service.JENNIFFER R.
Very satisfied with this uhaul company! Location, priceSTEPHEN B.
Great costumer service compared to the drop off location wowMIGUEL B.
Le client n'a pas laissé de commentaire.KENDRA D.
Le client n'a pas laissé de commentaire.JORGE M.
The staff was professionalMARTIN G. | Premières impressions
The uhaul truck was fine and the service was fine as well. However I'm annoyed that when they gave me a truck that did not have a full tank of gas, and I did return it with more gas and it came with, I was still charged for not returning it with a full tank of gas even though that's not what I was given. I was told I was going to get a call in a couple of days. I may have been called, but given the amount of spam calls there's a good chance I might have ignored it thinking it was a Spam call, but I was not left a voicemail explaining that anyone was from uhaul if they did call me. The charge to fill the rest of the tank was miniscule compared to what I rented but the amount of gas a truck had should be something they could automate and track without assuming that every customer is given a truck with a full tank of gas.David H.
Le client n'a pas laissé de commentaire.MARTIN G.
Associates at pick up were awesome! Great service and answered all my questionsDaniel M.
Le client n'a pas laissé de commentaire.Deshawn B.
I was very satisfied with the whole experience. I liked when you could return the truck at night. I felt a bit fearful leaving the truck in my driveway when we were through in mid evening. I really liked when there was someone on the property to receive the truck. Thankyou.Emmarose W.
I tried to rent a van and it said one was not available. So then I tried to rent a truck but decided to cancel but the website would not let me cancel it. Then the next day my email said I had rented both of them. So I started calling the locations holding for 20 to 25 minutes on each and never got an answer finally gave upMoraima P.
Order the dolly's. I accidentally have my house keys attached to the van key. I will pick it up in the morningJoshua D.
I was on hold for 27 minutes (1st time) when I was transferred I was on hod for 30 minutes. Much to long. Especially when what I was asking did not matter. My question was after I had done the walk around I was instructed to go to the link. Which I did. Link wasn't working so I called customer service only to be placed on hold. HUGE WASTE OF TIME. Cost me an hour of time to load truck.John B.
I believe I was over charged based on services. Staff did not have time to explain. Would not recommend this location to anyone.Samuel M.
The two guys working the desk should get a promotion. Amazing team at this location. Best customer service I have ever received at a rental service company.CHRISTOPHER G.
Le client n'a pas laissé de commentaire.Margarita R. | Premières impressions
Le client n'a pas laissé de commentaire.alex C. | Expérience générale
The wait was too long to see a cashier.NAHLA A.
Le client n'a pas laissé de commentaire.Margarita R.
Le client n'a pas laissé de commentaire.Michele S.
Le client n'a pas laissé de commentaire.LARRY P.
The staff there is great I rent regularly at least a few times a month always great to deal withLeonardo E.
Le client n'a pas laissé de commentaire.Herlys G.
Nothing this location did a great job working with me and maintaining my rental.LEOPOLDO O.
Very Clean storage, Friendly workers, Manager Daniel is PHENOMENAL but PRICES are tooooo High & when having 2 it adds up.... Thank You!Samuel P. | Expérience générale
Le client n'a pas laissé de commentaire.STEPHEN R.
The uhaul location At big Mike's was awful. One of the worst experiences... wouldn't take my major corporate card. Ridiculous, and very unprofessional...VINCENT V.
Staff hit my truck with door and put a dent and scratch. Would have been excellent otherwise.Richard H. | Premières impressions
A great place to rent truck and equipment thank youRAFAEL R.
Le client n'a pas laissé de commentaire.LARRY T.
Equipment was clean but trucks are on the road way to long.Edwin S.
Le client n'a pas laissé de commentaire.Zachary S.
The staff was super friendly and helpful.Mary S.
Le client n'a pas laissé de commentaire.Todd B.
Le client n'a pas laissé de commentaire.Melissa N.
Le client n'a pas laissé de commentaire.CYNTHIA J.
It's not broken don't fix it!Joe M.
Le client n'a pas laissé de commentaire.Cesar C.
Le client n'a pas laissé de commentaire.Paul Y.
Le client n'a pas laissé de commentaire.NELIDA M.
Make sure that the storage inventory is accurate. Had to chase 3 different units before my movers could unload!! Not good when you are already exhausted from a move!Arleen J.
I have always received excellent customer service at this location.JUAN R.
Nothing every body wasvery goodJORGE M.
Excellent service à la clientèlemiguel E.
none - great experienceWILLIAM W.
Le client n'a pas laissé de commentaire.Jomar R.
Le client n'a pas laissé de commentaire.Devan C.
Le client n'a pas laissé de commentaire.DANNY S.
I was hesitant about going back to this location because I had a bad experience in the past. Very happy this time. I would definitely recommend them!Timothy D.
Provide a receipt on demand Honor reservationsJohn C.
Very fast and easy returns.Anne S.
I authorized my credit card information for reserving the truck for my driver. Once my driver pick up the truck, the charge his debit card instead of my card. They don't pay attention about the information in the system.Jonah L.
Le client n'a pas laissé de commentaire.William D.
I was billed an inapplicable fee and still am awaiting a response from a manager. You customer service system is atrocious, if a client has an issue.MARSHA S.
Personal did not want to accept equipment at this location and wanted me to reroute to another location 3-4 miles away. They finally accepted the equipment by paying an up charge.PARK B.
The entire staff at the 5404 W. Waters Av., Tampa, FL. location were exceptional and provided professional and friendly service.Gary K.
Le client n'a pas laissé de commentaire.MAURICE R.
Muy atentos sus trabajadores y profesionales, muy buena seguridad en el área.MARIO Q. | Expérience générale
Fue muy bueno buen trabajo de todos grasias todo bien cuidado y limpiofelix w. | Expérience générale
I was under the impression that I would be getting a 8x12 trailer. When I arrived to pick it up I got a smaller size trailer and was informed that was the largest they had at that location. This resulted in me not being able to haul everything that I needed. Had it been a different time I would have never picked it up. This cost me time and money. Not happyNANCY R.
Le client n'a pas laissé de commentaire.Peter S.
Le client n'a pas laissé de commentaire.Orlando F.
Le client n'a pas laissé de commentaire.Steven A.
Le client n'a pas laissé de commentaire.Janice B. | Expérience générale
Inhave used thisnolace before and I was disappointed this time. The van was filthy, the gas tank was empty, and the tire pressure alert was on. I was told the tires were fine and the tire pressure gauge was broken. When I returned the van I was told that it shouldn't have been given out to me since it needed to be professionally cleaned.Erica D.
I was actually charged 2 separate times for this Uhal pick-up truck....199 $that was agreed on & 213 $once i returned it, i am expecting the second charge of 213 $to COMPLETELY DROP OFF MY ACCOUNT OR IM GETTING IN TOUCH W/ MY REGIONS BANK.....i had the truck for 3 days & everyday they charged my card 22,73 $ & 22,74 $ + 199 $+214 .....thats a LITTLE EXCESSIVE , so work w/ me & charge me the 199 $that was agreed on ... Thank You Brandy Howard (813)400-7870Brandy H.
Le client n'a pas laissé de commentaire.David W.
The crew went out of their way to get me truck.Song Ji L.
Le client n'a pas laissé de commentaire.Noah T.
The manager/owner is extremely professional and courteous I do alot of business at this location because of how he and his staff treat there customersLeonardo E.
Le client n'a pas laissé de commentaire.Stephen J.
Le client n'a pas laissé de commentaire.Luis C.
Parking at this pick up location is difficult.Keith B.
The facility on Waters Avenue in Tampa is outstanding with one complaint. The areas where one would need to unload into the storage facility at the doors are jam packed with employee vehicles and U Haul trucks making unloading and moving into the storage unit a serious hassle. There is no reason that employees must park right at the doors.Donna W. | Premières impressions
The storage unit had a few cockroaches and had a little dirt but other than that it was great.Jesse B.
Great guys. HelpfulMichael P.
Le client n'a pas laissé de commentaire.Frank G.
Le client n'a pas laissé de commentaire.Dharmesh P.
Le client n'a pas laissé de commentaire.Patricia G.
Le client n'a pas laissé de commentaire.Chris M.
Le client n'a pas laissé de commentaire.Joseph B.
Tire pressure alarm was on, but no problem. Bad tire pressure sensor.Joe T.
The manager is extremely professional and courteousLeonardo E.
Le client n'a pas laissé de commentaire.Colin L.
Le client n'a pas laissé de commentaire.William D.
Le client n'a pas laissé de commentaire.KIM L. | Expérience générale
Le client n'a pas laissé de commentaire.Tarik H. | Expérience générale
Le client n'a pas laissé de commentaire.David J. | Premières impressions
Le client n'a pas laissé de commentaire.Miguel Q. | Expérience générale
Very nice great serviceCHARLES L. | Premières impressions
Le client n'a pas laissé de commentaire.Maria M. | Expérience générale
Le client n'a pas laissé de commentaire.Pedro P. | Expérience générale
Le client n'a pas laissé de commentaire.TERRESA F. | Premières impressions
A great place to storage your belongingsRAFAEL R C. | Expérience générale
Good location,nice staff.Roberto G. | Premières impressions
Amazing customer service Danny & his staff are the best My husband and I relocated from NY to FL The moving co and storage facility where our items were sent was HORRIBLE. The manager Danny & the staff at UHAUL really took care of us and made sure our items were protected and went above and beyond to accommodate us. If you ever move from out of state --use this facility. Super clean, Super friendly, Super helpfulSHAWNIQUE H. | Premières impressions
El personal muy profesionalMARIO Q. | Premières impressions
That price was differentAlberto S. | Premières impressions
Le client n'a pas laissé de commentaire.Betsy S. | Expérience générale
Le client n'a pas laissé de commentaire.elanys m. | Premières impressions
Le client n'a pas laissé de commentaire.ryan m. | Expérience générale
Le client n'a pas laissé de commentaire.SUZEL Q. | Expérience générale
Le client n'a pas laissé de commentaire.Josue D. | Premières impressions
all very well😃Enmanuel R. | Premières impressions
Came at 9:00 pm to get some items and access door did no open after I checked in. Called manager and could not leave message as voice mail was full access was supposed to be until 10:00 pmMoises S. | Premières impressions
Every time!!!Ronald G. | Premières impressions
Had some problems processing payment on U Hauls end. Had to wait 2 hours to receive truck and hitch. We worked through it and had a good experience.Harold R. | Premières impressions
Same experience every timeRonald G. | Expérience générale
Michael Reina was outstanding! Very courteous, professional and showed me how to log in and access my storage place. Very happy with this experience!Carlos M B. | Premières impressions
Parking during unload & loading most of the time was blocked with U-Haul trucks waiting to be rented. Need to keep the area free of all trucks * employee cars from the loading areas.RIchard W. | Expérience générale
Le client n'a pas laissé de commentaire.Mary S. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer C. | Expérience générale
Le client n'a pas laissé de commentaire.Veronica J. | Expérience générale
From the start it was bad. They asked if I wanted 24 hour access, I said yes. They never told me this was extra. They gave me the 4 digit code but not how to use it. We setup auto payments but they did it incorrectly. So 30 days later I was told I was late and that they were going to put a lien on my truck. This was your error. I reached out 5 times to talk to the GM, this was phone and email -to date no response. I was late because they didn't setup auto pay correctly. The employee who set this up did not have the proper training and needed to get the help from the other employee. He toLd me I needed to purchase insurance from, the other agent heard and told him I couldn't get insurance. Problem after problem with no GM willing to help.Scott B. | Expérience générale
Keep up the good work. ThanksFarrington J. | Expérience générale
Representative service was phenomenal. He explained the entire process in a simple format and his personality, attitude was awesome. We admired that. Thank you.maitland j. | Premières impressions
AwesomeCarmen P. | Expérience générale
Great and fast serviceAntonio J. | Premières impressions
The management here is horrific!!!!! I will not ever recommend this place to anyone no matter how good of a deal that is offered! PAINFUL!!!!Paula D. | Expérience générale
Great place for RV storage. The only ammenity I wish they had was an onsite dump station and water connection on property to fill tank.Kamron L. | Expérience générale
HorribleJARELLE G. | Expérience générale
Very courteous knowledgable service. We had pulled in from a very long move from Maine to Florida and there was no waiting and extremely helpful and welcoming staff.Kristin L. | Expérience générale
All went perfect and speedy.Russell G. | Premières impressions
great cx service from you gentlemen pphelp me a front countertyrone d. | Premières impressions
Very professionalCarmen P. | Premières impressions
Yankiel was a HUGE help.He is truly focused on supporting the customer and providing great service.david k. | Expérience générale
BienRobert A. | Expérience générale
Danny went above and beyond to help me he's an awesome manager. I'm glad that this is my store I've used it several times.wendy k. | Premières impressions
The employees would always park by the entrance doors under the actual storage facility were customer should be able to park. Plus rental trucks are parked in front of storage units.MORGAN B. | Expérience générale
Great Service :)Angel L. | Expérience générale
Merci.Jaime Q. | Expérience générale
U-Haul and the Staff did a good work they gave me a free storage for one month. A good Truck that's saved me a lot of gas and money also when Incidentally gets cut my arm they take care to meAndres M. | Expérience générale
The hours were never convenient for me because I work a 9 to 5 job. It was supposed to be climate controlled but when I checked the temperature gauge on the wall it was always above. Staff was nice.pamela m. | Expérience générale
Everything went smoothRIchard W. | Premières impressions
Excellent service à la clientèleAmanda P. | Premières impressions
ExcellentLourdes v. | Expérience générale
Thanks to U haul customer service because I rented a 10x15 and wen I went with all my stuff the storage was too small I went to the office and they gave me a 10x20 is was enough to download to fill itAndres M. | Premières impressions
Everyone was courteous and helpful I would recommend this place to anybodyPedro C. | Expérience générale
Good personsIsmael S. | Expérience générale
good attentionIsmael S. | Premières impressions
Team was hospitable, and soo enthusiastic! It was great working with a team that is organized, goal oriented and shows that they care for their business and are always willing to go above and beyond!Tina F. | Expérience générale
Best storage facility i ever used! Extremely clean to the point you could eat food off the floor. Staff was friendly! I will definitely recommend this location to friends and family. Merci.Siip Solutions D. | Expérience générale
Daniel has the facility and service better than any storage facility any moving equipment company I ever used. I have used many. I am actually going going to miss them. ExcellentPierre B. | Expérience générale
The location is great & the staff is friendly once you finally get a hold of them, but trying to contact them about anything over the phone is impossible. You would need to go into the facility.Sylvia H. | Expérience générale
The general manager is amazing such a great help from the day I moved in until the day I moved out had answers for all my questions and accommodations.Rosalie T. | Expérience générale
ExcellentBismeiry L. | Expérience générale
I felt this was a very excellent well kept establishment. The staff was very friendly and helpful. I felt my things were absolutely safe. If I ever need storage in the future I will definitely returnJosephine J. | Expérience générale
Great customer service and the associate was very knowledgeable in knowing what I needed.Jessica G. | Premières impressions
Oknegron w. | Premières impressions
Great experience. Very helpful.Heather P. | Premières impressions
AbcJaime S. | Expérience générale
Service was awful waitied over an hour. My card was charged more then I was told would be charged. Definitely not a good experience would not recommend.bret h. | Premières impressions
Me gustaría que tuvieran en existencia cuartos de 8 pies de altura. Gracias.Luis S. | Premières impressions
AucunJames D. | Expérience générale
They rented out my RESERVED covered parking space, and just said OH WELL, SORRY ABOUT THAT.Dennis S. | Premières impressions
Thank you for my storage needs in your facilityjoshua m. | Expérience générale
The staff was amazing, efficient and knowledgeable.Rosalie T. | Premières impressions
Danny & his coworkers @ this facility are a MILLION times more pleasant & efficient than anyone else I have dealt w/@ Uhaul. They have taken my absolutely miserable experience & made end much better.teresa b. | Réservation
The staff was always helpful, professional and with excellent customer service!eloisa d. | Expérience générale
I paid 70 $for a truck that needs power steering fluid, truck was shaky the entire time and I was not able to go over 50mph which made me extend my hours with the movers costing me an additional 100 $Yamileth P. | Réservation
People are very friendly and professional Thanks for servicecarlos r. | Réservation
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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