Le client n'a pas laissé de commentaire.racin G.
Customer Reviews for U-Haul Moving & Storage of 13th Ave
Pour nous contacter
Fargo, ND 58103
(Between Lowe's & Sam's Club)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Échange de bonbonne de propane
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JOHN J.
Le client n'a pas laissé de commentaire.Londell G. | Expérience générale
Great Jobpatricia m. | Expérience générale
Staff are very respectful and friendly. They are very courteous to customers.KAWA H.
Le client n'a pas laissé de commentaire.Daniel B.
Need to communicate how to end storage unit.Jodi R. | Expérience générale
This use of a U-Box has been a huge hassle. First it was put in storage instead of shipped. Then it arrived late and the company wants to charge us a second month storage. Be very specific when using the U-Box. It was a hassle setting up a delivery time when it arrived at the location for our military family.DAVID K.
They're outstanding in my eyes, I love there Commitment to there jobs plus the stay there is short because of there Efficiency!.PATRICK N.
Dear UHaul... Mathew Gatzke of the Veterans Blvd location in Fargo, ND is where I visited to rent the trailer i needed. Mattew was exteremely knowledgeable and helpful. He listended to me, understood my needs and made suggestions. He was the real difference in making this move as easy as posible. Clearly... 5 Stars in customer service. Thanks... DanDAN F.
Le client n'a pas laissé de commentaire.DONALD W.
Excellent service à la clientèle. Lot man was very helpful and knowledgeable.mitchel B.
Le client n'a pas laissé de commentaire.BRENTON H.
Leah and all of her employees were very helpful!Jason I. | Expérience générale
I used your services two weeks in a row and both times I was unable to use the app to pick up my equipment. I had to go inside to the counter to do so. The employees were very friendly and got me set up.SUZANNE B.
Le client n'a pas laissé de commentaire.BriAnna M.
Le client n'a pas laissé de commentaire.DAVID A.
Liked the trailer!KENNETH R.
They forgot to give me the moving pads.THOMAS P.
Le client n'a pas laissé de commentaire.LYNN S.
The staff were very friendly and helpful!MICHELLE S.
Trailer needs updated and service could even drive 55 mph without it riding like shit. Next time I'll buy my own cargo so Atleast I can run the speed limitKYLE G.
Wasn't to happy that we paid a full month of rent and was there only half of the month and kinda felt that we should have gotten some of our money back. If this the cases can take business elsewhere. Since i do a lot business with uhauljames b. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD A.
Staff was super kind and helpful overall a great return experienceJennifer A.
Our drop off location in Fargo was one of the largest U-Haul facilities I've seen, with all kinds of vehicles for rent, all kinds of things a mover might need (boxes, bubble wrap, etc.), a very clean, new facility, and a very alert, helpful staff.JOHN C.
Le client n'a pas laissé de commentaire.JACOB B.
Le client n'a pas laissé de commentaire.THOMAS C.
Le client n'a pas laissé de commentaire.KIMBERLY S.
Le client n'a pas laissé de commentaire.Chris T. | Expérience générale
Le client n'a pas laissé de commentaire.LISA H.
Le client n'a pas laissé de commentaire.Eliott A.
Le client n'a pas laissé de commentaire.COREY M.
Online check in wouldn't work. So, the guy had to just book me as a walk-in, costing an extra 50 $or soELIZABETH K.
Le client n'a pas laissé de commentaire.KRISTEN P.
The renting process online was seemingly smooth, when I upgraded the size of the unit in store, it seemed my payment wasn’t processed the 1st time, kind of annoying but not a big deal, I rented the unit towards the end of the day, so I didn’t get a chance to come back and put a lock on my unit since they close at 1, so night manager locked it (Which I appreciate the extra care) but, it took them 3 days to remove the lock from my unit for different reasons like incorrect code, no one was available to unlock it, they needed to call a locksmith, they were busy and they just simply forgot… so I didn’t have access to the unit for almost 3 full days and I had to postpone a trip out of town.Eve B. | Online Move In
Le client n'a pas laissé de commentaire.AMY B.
I think I may have left the dome light on. I hope I don't get charged for thisERIC L.
Le client n'a pas laissé de commentaire.JEREMIAH J.
Personnel were awesome, went above and beyond to help customer with special requests.JOHN F.
Le client n'a pas laissé de commentaire.JOHN S.
Le client n'a pas laissé de commentaire.Ashley D.
Le client n'a pas laissé de commentaire.JOHN S.
Very disappointed as I was charged 40 cents a mile for overage when apple valley was suppose to add miles which did not happen AND I was told extra miles WAs 29 cents!!!!!Karla B.
This is one of the best laid out U-Haul locations I have seen.MICHAEL M.
Le client n'a pas laissé de commentaire.Catharine S. | Premières impressions
Not sure, I was very impressed with active communication & efficiency!!!Jodi R.
Le client n'a pas laissé de commentaire.Sara A.
The return was fine.Lavonne P.
Le client n'a pas laissé de commentaire.MARISSA M.
Le client n'a pas laissé de commentaire.BLAKE G.
Le client n'a pas laissé de commentaire.William J. | Expérience générale
Le client n'a pas laissé de commentaire.Michael P. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL P.
I really enjoyed working with Leah! She made everything easy to understand without making you feel stupid and was super funny too! Great choice in manager!Samantha M.
Le client n'a pas laissé de commentaire.CAILEY B. | Premières impressions
Le client n'a pas laissé de commentaire.karl A.
company charternick g. | Premières impressions
Le client n'a pas laissé de commentaire.TREVOR K.
Thanks to all the staff; they were cheerful, helpful, gave clear directions and made sure we understood what to do at every step in the process. Having that month of storage as we moved to a new state was so important fir a less stressful move. From renting the truck to taking the final boxes out of storage it all went well- even when things didn't go exactly as I hoped with the move itself. I recommend UHaul without hesitation!CHRISTA H. | Expérience générale
Le client n'a pas laissé de commentaire.Jodi R.
Le client n'a pas laissé de commentaire.Jodi R. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL P.
This process was AMAZING. I have to say, the staff you have working here is literally AWESOME!!! The woman who came to unload/unload the pods was so good in EVERY way. Efficient, fast, kind. I will recommend this to everyone I know. Thank YOU!!Shelina A.
Like that totally onlineNicholas Y. | Online Move In
Le client n'a pas laissé de commentaire.LINDA V.
Le client n'a pas laissé de commentaire.Margaret B.
Le client n'a pas laissé de commentaire.JOSEPH J. | Expérience générale
I thought the staff here was friendly, efficient, and flexible when my needs changed. U-haul has always been good for me.MICHAEL N.
I understand that closing time is closing time, but talking smack about the customer 5 minutes before close and then in the parking lot after close is not a smart move.ALEXANDER M.
Le client n'a pas laissé de commentaire.MONIQUE C.
Easy access, and check out; plus, gas station next door was perfect.DARRELL L.
Le client n'a pas laissé de commentaire.RYAN M.
Le client n'a pas laissé de commentaire.AMANDA O.
Le client n'a pas laissé de commentaire.SHANNON G.
Le client n'a pas laissé de commentaire.JOHN R.
Le client n'a pas laissé de commentaire.Charles H.
Keep up the good work!DAVID F.
Le client n'a pas laissé de commentaire.Trevor K.
Le client n'a pas laissé de commentaire.MARK L.
U did it by putting on 13th AveJANICE E.
Le client n'a pas laissé de commentaire.CRYSTAL G. | Expérience générale
Le client n'a pas laissé de commentaire.SCOTT Y. | Expérience générale
Lights need to be available in individual storage rooms. Hallways was bright but not enough light to see inside of your storage unit.valerie b. | Expérience générale
A bit over the top in checking identity. Process was very time consuming. Having to call someone for verification at 6am was not necessary and just mean having to wake the. Up when you have pictue of drivers license and credit cardSusan R.
Customer service is below par. Teach your representatives to be respectful.BRINN G.
Le client n'a pas laissé de commentaire.Alexander K. | Premières impressions
Le client n'a pas laissé de commentaire.PAUL B.
Staff were excellent.Shaun S.
Le client n'a pas laissé de commentaire.Diane H.
Le client n'a pas laissé de commentaire.Heidi H.
Le client n'a pas laissé de commentaire.Jennifer R.
Le client n'a pas laissé de commentaire.Emily J. | Expérience générale
No issues at this locationBrandon Z.
Le client n'a pas laissé de commentaire.RONALD S.
This is the most professional team I have ever seen, and their facility is the best there is! The staff there are all extremely helpful, knowledgeable, courteous, and absolutely professional! I'd like to give a special shout out to Jordan! He is the best of the best! And everybody working at this facility is a star in their own right! The facility is squeaky clean and more secure than the SuperMax! I recommend this facility without hesitation! I will always be a loyal customer to this facility!EDWIN M. | Expérience générale
very clean, easy access. very friendly and helpful!william w. | Premières impressions
U-Haul changed our drop-off location to Moorhead and we had to call and get it back to the 13th Ave Fargo location for drop-off. I'm not sure why the location was changed to Moorhead. That is not what I put in the reservation. That would have been a lot farther away to drop the truck off. When a customer puts in a drop-off location, it should stay that way and not be changed.Robert M.
Ordered in town 4x8 trailer rental on website, instead was told they didn't have any and made me purchase a 5x8 which was more expensive. There were 4x8 in the lot but they were for one way only (shouldn't matter, it's still the same trailer I ordered online).ETHAN S.
Le client n'a pas laissé de commentaire.TUNYONORAH G.
Le client n'a pas laissé de commentaire.Ricky A.
Le client n'a pas laissé de commentaire.Dilipkumar P.
The cost of town trips is a bit high, management should maybe consider the cost of town trips.PETER S.
Le client n'a pas laissé de commentaire.GARY W.
Le client n'a pas laissé de commentaire.NANCY Q.
Le client n'a pas laissé de commentaire.DUANE T.
Le client n'a pas laissé de commentaire.Jade W.
Great speedy service!John C.
Le client n'a pas laissé de commentaire.MICHAEL O.
Le client n'a pas laissé de commentaire.Christa H.
The staff on Saturday during pickup were great! Helpful, friendly, and personable. The after hours dropoff went well.DALLAS C.
The lady was empathetic about my experience in Sioux Falls and kind. Didn't resolve anything, but at least she was nice.Mark W.
Le client n'a pas laissé de commentaire.LONDELL G.
Le client n'a pas laissé de commentaire.DENNIS V.
Le client n'a pas laissé de commentaire.Jamie J.
Le client n'a pas laissé de commentaire.Scott A.
Was given a uhaul with 1/4 tank and returned it with 1/4 tank and was then charged 47 $because it was at 1/4 tank. They guy even said â€œit was returned at a 1/4 tank which is where it was supposed to be, butâ€¦â€ ??? So I paid 47 $for maybe a gallon of gas absolutely ridiculousKatie R.
Le client n'a pas laissé de commentaire.Joshua S.
Le client n'a pas laissé de commentaire.erin N.
Easy rental. ThanksTRACIE J.
Why add safe trip fees and not tell me? I did not request this. Why add enviromental fees and not tell me? I did not like the lack of transparecy. This is not good. Extra 6 $charge without my knowledge or permission. The staff did not even print the receipt for me or tell about these charges. Bad way of treating your customers.MOSAAB M.
ViAnnah was amazing! Super fast and knowledgeable about her job! Made picking up and dropping off easy peasy! ðŸ˜œREBECCA B.
Le client n'a pas laissé de commentaire.RONALD M.
Staff very helpful and friendly.daryl l. | Premières impressions
Le client n'a pas laissé de commentaire.Rachel T. | Expérience générale
Le client n'a pas laissé de commentaire.Joshua S. | Expérience générale
Le client n'a pas laissé de commentaire.Cetieva M. | Online Move In
Le client n'a pas laissé de commentaire.THOMAS W. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD E. | Expérience générale
Although a little confusion with the online check-in, everything went smoothly at the storage facility on 13th Ave. Everyone was very helpful and I was impressed with the cleanliness of the building and units.Cathy R O. | Online Move In
Le client n'a pas laissé de commentaire.Todd W. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD E. | Premières impressions
Le client n'a pas laissé de commentaire.Jana P. | Expérience générale
I'm very pleased and actually impressed at the whole process, plus the cleanliness of the unit/building. I cannot tell you how much that means to me, having always ran into issues with storage places. Vous en aurez pour votre argent! Ha!Andrea E. | Online Move In
Le client n'a pas laissé de commentaire.ALEXANDER K. | Expérience générale
Great facility. Helpful personnel and a very clean storage area.ANTHONY C. | Expérience générale
Le client n'a pas laissé de commentaire.Jerame M. | Expérience générale
Le client n'a pas laissé de commentaire.William M. | Premières impressions
Le client n'a pas laissé de commentaire.william k. | Expérience générale
Le client n'a pas laissé de commentaire.Stacie F. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTOPHER J. | Premières impressions
Le client n'a pas laissé de commentaire.Sharon M. | Expérience générale
Very satisfying experience!!cheryl w. | Expérience générale
Le client n'a pas laissé de commentaire.EMILY L. | Expérience générale
The lady that helped me and my wife was super friendly. Clean facility, very cool inside, would highly recommend to a friend.Aaron T. | Premières impressions
Le client n'a pas laissé de commentaire.Caroline F. | Expérience générale
I was met with great service! So helpful. Made sure I was getting exactly what I needed as a first time renter.Ellen S. | Premières impressions
These ladies saved me from a very difficult moving situation. They really cared about getting us taken care of, being helpful with options, and honestly caring about my situation. It was a refreshing experience that helped me get through a very trying day.MICHELE W. | Premières impressions
Super courtesy , knowledgeable and friendly associate ever at a uha !!Nancy M. | Premières impressions
Le client n'a pas laissé de commentaire.Jodi B. | Expérience générale
Le client n'a pas laissé de commentaire.TERRY H. | Premières impressions
Le client n'a pas laissé de commentaire.Dave A. | Premières impressions
We received a free month of storage with a rental of a Uhaul. I had emailed them regarding the charge for the next month, since the paperwork stated that they would be using an ACH. They never emailed me back and I received 2 late fees on my account, which caused my storage to also be locked by them. I received a phone call 3 weeks later saying they would remove the fees from my account if I paid them that day. I was furious when I found out that they had tried to charge my mother's credit card, the payment used for the uhaul rental the previous month. We did not agree to have this account charged and I told Shawn, management, that it was not ethical to charge a card without the owner's permission and asked why they waited 3 weeks to call and not reply to the emails. They apologized and then took my payment, but my storage room remained locked for a day and a half with their lock so I was unable to access it. I called and asked why this was and the person who answered said that it was his manager's fault and asked if I made the payment online. When I came in to close my storage I also had to wait over 20 minutes because the same guy left the other employee by himself at closing with a line of customers. This was by far the worst experience I've had with moving moving storage. I will not be doing business with Uhaul in the future.Lindsay F. | Expérience générale
Le client n'a pas laissé de commentaire.Shayla F. | Premières impressions
I wish i could store my motorcycle in it... there would be plenty if room to fit it in the elevator and down the hallways. And i couldve laid down plastic for preventative measures against oil leakage.KEENAN R. | Premières impressions
Le client n'a pas laissé de commentaire.Jessica G. | Expérience générale
Le client n'a pas laissé de commentaire.Shannon D. | Expérience générale
No problems. Very satisfied with the facilities, especially glad to have the indoor unloading area, it was VERY hot outside that afternoon. Haven't revisited our unit since the first "storage" day, but it shouldn't be a problem when we do. Glad to have the anytime access.william k. | Premières impressions
Really appreciated the indoor loading/unloading area, the carts, and the elevator. The convenience of creating a reservation online and having a lock already placed in my unit was also appreciated.Shayleigh O. | Premières impressions
Leah rocks!! I have rented a truck twice from this location and both times I was short in my estimate for how long I would need the truck. Leah was totally super awesome both times and took really good care of me. I got all my fun fun moving done and on top of it she made the parts she could very painless. I totally recommend coming here for any service they offer.tyler a. | Premières impressions
Le client n'a pas laissé de commentaire.Leah A. | Expérience générale
Le client n'a pas laissé de commentaire.Mark P. | Online Move In
Le client n'a pas laissé de commentaire.Jessica G. | Premières impressions
Le client n'a pas laissé de commentaire.DANIEL L. | Expérience générale
Le client n'a pas laissé de commentaire.Lorene B. | Premières impressions
Staff at storage facility was very helpful and friendly. Keep up great job!!ANTHONY C. | Premières impressions
Le client n'a pas laissé de commentaire.Sharon M. | Premières impressions
Staff in Fargo went Above and beyond to help me.Charity W. | Premières impressions
Le client n'a pas laissé de commentaire.SCOTT R. | Premières impressions
The unit was pretty gross and had a full rat trap.RYAN P. | Premières impressions
The constant emails nagging me to submit a review was less than pleasant. I get enough of that at home, I don't need it from my storage facility, too.John S. | Premières impressions
Le client n'a pas laissé de commentaire.Hailey G. | Premières impressions
Everyone is so nice and polite very helpful and I answered all the questions that I had I do have to say that the 13th Avenue U-Haul employees are very kind and helpful you don't find that everyday so thank you for everything that you guys do keep up the good job and I tell my friends and family and I send them your way when they need storageTACINCA L. | Premières impressions
Le client n'a pas laissé de commentaire.Ann H. | Premières impressions
Le client n'a pas laissé de commentaire.greg j. | Expérience générale
Le client n'a pas laissé de commentaire.Ryan R. | Expérience générale
Le client n'a pas laissé de commentaire.Kyle W. | Premières impressions
Le client n'a pas laissé de commentaire.Zhongkai Z. | Expérience générale
I was very happy with the Service, I'd definitely recommend them to anyone. I'd like to be considered for a job offer, going to speak with tge manager when I get there todayHAROLD L. | Premières impressions
Fabulous....great site and staffkim j. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN C. | Premières impressions
Clean store, friendly service, professional staff, and always very helpful.Kelly P. | Expérience générale
Le client n'a pas laissé de commentaire.Cindy M. | Premières impressions
Having the moving carts was a big helpDave B. | Premières impressions
The lady checking us out was in a hurry and couldn't answer our questions.KENNETH J. | Expérience générale
Very helpful, friendly, and professional. We have rented from this U-Haul facility many times before, and we have always been happy with the service and friendly staff.Kelly P. | Premières impressions
From Heather's mom who drove the truck: I first turned the trailer and tow dolly into Dahl's Mini Storage. The owner had to catch a flight for a family emergency so his area manager, Scott, took over. The men I'd hired to unload the truck locked my keys in the car. Scott bullied me and essentially said that if I didn't get it done immediately, he'd take possession of my things. I even offered to pay for another day and he said "no, just get your stuff off the truck". I called corporate and the woman there heard him. She said that to help, she was going to send me to another place to drop the trailer and it didn't have to be in until Sunday so I'd have time to hire someone else. (Scott scared them off) I asked about the charge and she said there'd be none because it wasn't my fault. I was so upset and shaky that I fell out of the truck when I moved it elsewhere. I was hurt and 911 had to send help. I'm still in excruciating pain. I was bawling while emergency services helped me. I've never been so upset. This is like a bad nightmare. I turned the trailer in a day early and received a bill of over 250 $the next day. We already paid almost 200 $over the original cost at Dahl's (and almost 80 $for a storage bldg) and this shouldn't have cost anything. I've never had anything like this happen with UHaul. You're usually professional. I'm shocked and angry. The Uhaul place on 13th Street is the total opposite of Dahl's. They're kind and helpful.nancy m. | Premières impressions
everything was greatAngeline M. | Premières impressions
Everything went really, really well until I went to try to get into Bay 3/4. I wasn't told that the bay doors were locked and I didn't know how to get in. I went back to the office but no one was there to help (busy smoking out front) so I watched the monitor to see what other people were doing and I figured it out on my own. I would have preferred someone explaining it to me correctly the first time.....that I needed to enter my code twice in two different spots to get in. Otherwise, it was a very positive experience, just 30 minutes of crazy frustration.Janell S. | Premières impressions
Le client n'a pas laissé de commentaire.isis k. | Premières impressions
Le client n'a pas laissé de commentaire.Jason I. | Premières impressions
New, clean, helpful staffrobert a. | Premières impressions
Clean storage units and great security. Staff were very friendly and helpful.daryl l. | Premières impressions
Very good service. Very good location. I feel very safe keeping my belongings there.Wesley C. | Premières impressions
Staff was very helpful and answered all my questionslarry l. | Premières impressions
Very clean facility.ken H. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!