Customer Reviews for U-Haul Moving & Storage of 48 & Vine

7 505 évaluations

740 N 48th St   Lincoln, NE 68504
(@ Vine)

(402) 466-8135

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(402) 466-8135

740 N 48th St
Lincoln, NE 68504
(@ Vine)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

My storage unit was paid up for the month and you guys put your own lock on it locked me out. Also a lot of my property was destroyed due to the infestation of mice in your storage units.

Angela M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abdelawad A.  |  Premières impressions 
Évaluation :
3

We were charged for 25 miles (estimate when renting), but actually traveled 17 miles, according to receipt when we returned truck.

patty K. 
Évaluation :
1

I got over charged and double charged

Courtney H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTOR S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID H. 
Évaluation :
5

The person that helped me did a great job and I think her name was Breanna Falk was great help

Steve S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Aaron C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Renita T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron Y. 
Évaluation :
5

Great experience. Great customer service. Made the day simple. 10/10

Holly M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gia R. 
Évaluation :
5

Have always had very good experience at this location. Usually there to rent trailer, but I was vary pleased with the service on this truck rental. Would highly recommend them.

HAROLD T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Scott C. 
Évaluation :
2

The attendant was vaping inside the store, they didn't have the truck I reserved and they were very unfriendly

MANNY C. 
Évaluation :
5

We had no issues at all. Everything went great and everyone we worked with was very nice.

Michael G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Delicia P. 
Évaluation :
3

Too many mouse droppings in every box we had in there,please start putting mouse bait down....or more bait to kill mice thank you....

Dale S.  |  Expérience générale 
Évaluation :
5

Should have a handle on the drivers side to assist in getting in and out - that was the only negative thing as getting in and out of the driver seat was NOT easy and very difficult. Have a step stool handy but then how do you get it in the when alone? That is my only negative things about this truck.

gary J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PEGGY C. 
Évaluation :
3

The representative was late opening the building. Other than that, everything went fine.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bob B. 
Évaluation :
5

At check out the young female employee was sweet, helpful and polite. At checkin the younger African American male was also. Cool people.

andy S. 
Évaluation :
2

The four men were not people friendly. Asked me to get out of the rental a half hour before I was due to. Did give me a discount but my ride has t shown up yet so I had to sit outside. Very unprofessional.

Monica R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven J. 
Évaluation :
1

I did not get the truck I ordered which needed to be a certain height for the fridge I was transporting. My truck did not have a ramp. While I said that I would be driving over 100 miles in my reservation, I was given a truck with half a tank. The business was not open at the posted time or our appointment time at 9am. We did not get going until 940am. Our appliance dolly was not in the truck. We were offered no discounts for the huge inconvenience and the fact that the fridge we were transporting may now be destroyed because we had to lay it on its side. I will not be using uhaul again.

Shanda H. 
Évaluation :
3

The manager Brianna is a bitch

Brenda B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jonathan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marie M.  |  Premières impressions 
Évaluation :
5

Great location and great management and staff. Overall a positive experience and only a few times doors may bind or not stay open. Overall clean and well maintained location with competitive pricing structure. Central location adds to its appeal and can't bet the great service this team provides to its customers consistently. By far the one of if not the best location in Lincoln.

Samuel H.  |  Expérience générale 
Évaluation :
5

I would rank this location one the best in Nebraska for customer service and customer care. They work hard to provide the best service possible to their customers. This location is prompt to address any needs or concerns, and they work hard to turn around a not so good experience into a great experience. Units are clean and prices are competitive. A big shout out to the management and staff at this location. Great Job!

Samuel H.  |  Expérience générale 
Évaluation :
5

This location does a good job at promptly making units available and great staff!

Samuel H.  |  Expérience générale 
Évaluation :
5

This location takes an extra effort to assist and promptly server their customers. Trucks are clean and the staff does an exceptional job in insuring a quality customer experience. Simply the best!

Samuel H.  |  Premières impressions 
Évaluation :
5

Friendly helpful staff and well maintained facility

Patrick B.  |  Expérience générale 
Évaluation :
5

Friendly helpful employee's

CHARLES R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas G. 
Évaluation :
5

Quick service. Excellent knowledgeable service.

greg B. 
Évaluation :
5

Return directions awesome and the staff took time to explain their process. Most of all thank me for doing business with Uhaul.

Michelle P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean W. 
Évaluation :
5

Drove in, went inside and representatives were very helpful, no paperwork required, rep went out with me, unhooked trailer and that was it. Very good transaction.

doug S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila H. 
Évaluation :
3

Parking lot crowded, hard to find parking, lot on hill, uneven. Attendant was courteous and helpful. Estimated mileage was intentionally low so extra charges could be added for overage. Trip was driven straight from stated address to stated address, just used shortest route on state highways, not interstate. Did not want to drive truck on interstate with so much traffic.

Mary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ajmal S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Charlena M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD S. 
Évaluation :
5

Great people that gave us amazing service! Would definitely recommend.

Michael P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brent L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brent L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clinton H. 
Évaluation :
5

Was charged $30 for a dolly and it's advertised as $7,99

whitney M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lesley Z. 
Évaluation :
2

The vehicle would not start after we had loaded up and were headed home. We were stranded for 45 minutes waiting for roadside service. I told the worker at the rental location and they were more interested that what was on their phone than my problem.

Susan W. 
Évaluation :
5

none

Pang O. 
Évaluation :
1

when breakdown occurs go above to help customer

mark R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeremy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rod G. 
Évaluation :
2

The 15 foot truck was fine, but the auto transport was an older model and the person working there did not know how to do anything with the trailer (I assume he was new) My husband had to do everything himself, then the woman inside came out to help. Thank goodness my husband had a lot of experience with trailers and ratchet straps. It made it safely to its destination!

Gerald T. 
Évaluation :
5

Everything was good. When I needed to extend my reservation I was able to do that on my mobile by calling. Very good!

Brady W. 
Évaluation :
5

I have rented from this site before. The experience was smooth hassle free and very fast. if I have future rental needs, this is where I will go

Denise C. 
Évaluation :
5

I love being able to set up a rental online and know that the equipment that I need is available. I will continue to use the uhaul at 48th and vine as my favorite place! The people working there are friendly and helpful. I have always had a great experience with them.

Tom Z. 
Évaluation :
5

N.D.

Mohammed R. 
Évaluation :
1

There was one guy just sitting there that couldnt help anybody, there was another guy who was in the bathroom the entire time we were there and then come out on his phone. They just weren't very professional

Zchodae W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william S. 
Évaluation :
3

Trailer lights barely worked had to wiggle trailer side plug for them to come on think I deserve at least $50 bucks back

Eric W. 
Évaluation :
5

Everything was Great, The staf did great assist with questions, very friendly. Merci.

salvador C. 
Évaluation :
5

We dropped the trailer at night and had no interaction with the team in Lincoln.

COREY C. 
Évaluation :
1

When I picked up the truck the young man was looking down and talking rather softly and I said that I couldn't hear him and He never spoke up enough and after the third time that I asked him he said 'do you want me to scream at you?'. When I brought the truck back a young man was setting behind the desk with his feet up on the counter and playing on his phone and asked me if an email receipt was Ok. I said no I want a paper receipt so he got an attitude and got up and walked outside and did not return for several minutes and walked in and threw a receipt towards me and I said 'thank you'. He just kind of grunted and I said 'don't you say thank you and he said 'no' and another employee said we don't say 'thank you'. So I said thank you again and left. This was a very poor experience with U Haul.

Roger M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jenny D. 
Évaluation :
2

The trailer I rented was in rough shape. There was a tail light missing and it had 2 tires on it that made me a little nervous. The staff was not very friendly and seemed to be bothered by me coming in. The customer service kid that help me when picking up the trailer was more preoccupied with talk to his friend on the phone and honestly I had to ask 3 or 4 times if he was talking to me or his friend, but he still continued to talk to someone else. I will probably never rent from this location again.

Nik D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keith J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt B. 
Évaluation :
3

Make sure the truck has a ramp!

Bradley A. 
Évaluation :
5

Very friendly and helpful staff. The checkout and return process was very smooth.

Jim M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven P. 
Évaluation :
5

Everything was smooth and well organized. I love it. Would recommend to everyone who in needs of the service. U-HAUL is the best I've ever experienced. The staffs are very nice and very helpful.from the beginning to the end .

Hoang D.  |  Premières impressions 
Évaluation :
5

I have no Problem with the Equipment, but I do have a problem with the over abundance of emails 14, with multiple receipts for one 3 hour Trailer Rental; 2 days later and I'm still getting emails. and why did I have to leave a $60 cash deposit for a $25, Rental, I have rented the same size trailer from U-Haul several times over the paste year, but this is the first time I have been Bombarded with emails like this. STOP Please!

Louis M. 
Évaluation :
1

Make sure the truck doesn't break down and charge the customer a extra day

STEFIN S. 
Évaluation :
5

Everything was great

Esther N. 
Évaluation :
5

The guys handled the drop off quickly and professionally.

Tommi J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Norman S. 
Évaluation :
5

Great experience

Laura B. 
Évaluation :
2

Right turn signal didn't work Returned equipment in 3 hours just before closing. Front doors were locked and didn't find staff. So far have been charged for 2 days for a 3 hour rental. Store number goes to answering service. Put on hold for 25 minutes to try to talk to someone.

JEREMY E. 
Évaluation :
4

Pick up and drop off were easy quick and simple.

John E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John V. 
Évaluation :
2

employees are lazy and do not want to get out of chair to help you.

Bradley L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian C. 
Évaluation :
5

I think something could be done about the excessive length of the safety chains besides endlessly twisting them to keep them from dragging on the road. Good rental all the way around.

Daniel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohamed Amine H. 
Évaluation :
5

Renting a truck was quick and returning the vehicle was just as simple.

Paul K. 
Évaluation :
5

Very helpful and kind employee. The service was beyond my expectations.

Gary M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reginald b.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chris P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Laurel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK R. 
Évaluation :
5

Nice employees. Dealt with Jacob Hawkins. EXCELLENT customer service.

JoMac M. 
Évaluation :
3

The manager at this location was extremely helpful when my original reservation had an issue. However, the other employees were unhelpful and seemed not knowledgeable when I picked up my truck and auto transport.

William G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Natasha S. 
Évaluation :
5

Aucun

Patrick K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie M. 
Évaluation :
5

Great Service. Both pick up and drop off! Keep up the good work!

Cheryl D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Emily S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Boanerges B. 
Évaluation :
4

Check in process was a little difficult. The guys working could have been friendlier.

AVA M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Edward G. 
Évaluation :
5

Sometimes we as customers don't always get it right or provide the right information. The staff and management at this location have been exceptional and continue to work in a professional and courteous manner when the customer has to modify their rental request. The have been most patient with multiple changes needed and I can't say thanks enough. Simply outstanding service and value.

Samuel H.  |  Expérience générale 
Évaluation :
5

If your looking for prompt and courteous service and a good value this is the location you want to work with. The staff goes out of their way to make your visit timely and friendly.

Samuel H.  |  Expérience générale 
Évaluation :
5

If you need great service and great location you found it. Always have had friendly and professional experience from the staff and management at this location. Keep up the great work!

Samuel H.  |  Expérience générale 
Évaluation :
5

Great location and staff as well as prompt and courteous service.

Samuel H.  |  Expérience générale 
Évaluation :
2

All my belongings were infested with mice because the facility is a filthy dump. Thanks for grossing me out Uhaul.

Monica K.  |  Expérience générale 
Évaluation :
5

check in and check out of truck was very smooth. Merci!

STEVE K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katie P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher H.  |  Online Move In 
Évaluation :
3

Although my storage unit leaked from the ceiling and insulation was falling apart and the gate was always broken and there was trash everywhere, the manager Brenna was amazing and she deserves a raise. She runs circles around the men who work under her and she is the only one I wanted to communicate with. When the gate was broken I went inside to ask one of the guys to open it for me, and he said, "Sure it will give me something to do." How about go clean up the trash all over the property everywhere? Seriously Breanna was a blessing.

jennifer s.  |  Expérience générale 
Évaluation :
5

Friendly efficient staff and clean facility.

Patrick B.  |  Premières impressions 
Évaluation :
2

Rats all over the place. Overheard door was not working.

karen j.  |  Expérience générale 
Évaluation :
5

The truck had defects that were not charged against me. Breanna Extra time to move out, on their Grace & Patience. Closer on Friday 10 June {unknown} The remaining staff are also congenial to the customers, Thank You everyone, nice job Breanna wrangling the troops, keep up the good work. Darrell Pavey

Darrell P.  |  Expérience générale 
Évaluation :
1

Storage had mice !! Rat droppings made nest in our clothes !! Would never recommend uhaul storage!! U haul truck on point !! Very good service!!

ANNTONI M.  |  Expérience générale 
Évaluation :
1

There was never an account I was able to access in my name even though they confirmed that they created one, there were rats and feces everywhere in our storage unit and we had to throw half of our stuff out. When I told this to them they could care less and showed no emotion. And when I told them our drop off location for our rented trailer, they wrote down a completely different address in a different town. They were not helpful or friendly. It was so obvious that they were high every time I came into the store. I Strongly recommend drug testing and a considerable amount of employee training, or just get a completely new set of employees all together.

Panos E.  |  Expérience générale 
Évaluation :
3

I usually have to wait a long time to be helped. Not enough staff. Getting someone to answer the phone is even harder. I have seen staff answer the phone and then put it on hold for very long times. They are helpful when they get to you. Very expensive. I would not use you again in the future.

jane r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel H.  |  Expérience générale 
Évaluation :
5

Friendly competent staff. The staff was eager to help me, and very knowledgeable. The whole experience was a good experience.

susan t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carol M.  |  Expérience générale 
Évaluation :
5

Staff are great and efficient in getting your rental logged in and out in a timely manner. Units are clean and good value for the money as well as good selection from small to large. I have used this location consistently and have never been disappointed. Keep up the great service. :)

Samuel H.  |  Expérience générale 
Évaluation :
5

Consistent in providing excellent value for the dollar. Customer service above average if not excellent. Prompt and accurate in how the staff handle setting your rentals and it's always a pleasure to work with staff at this location

Samuel H.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle.

Samuel H.  |  Premières impressions 
Évaluation :
5

Outstanding staff with quality customer service.

Samuel H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shari K.  |  Premières impressions 
Évaluation :
1

Homeless people in several units, the gate was up alot, the walk door was broke allowing access. Lots of broken glass in the lanes between units.

Melissa H.  |  Expérience générale 
Évaluation :
4

This location, 48th and Vine, has always accommodated my storage needs. They always make it right. Merci 

Keith A.  |  Premières impressions 
Évaluation :
5

very professional very helpful

Donn P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sydney S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thearsa K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brianna d.  |  Premières impressions 
Évaluation :
5

Very helpful on rates and adjusting to my need

ANNETE B.  |  Premières impressions 
Évaluation :
5

The truck was clean and drove well. Staff were very patient and explained the process very well. 1 month free storage with truck rental was a great deal. I was greeted by staff upon truck return, I just had to get In my car and leave.

Kathleen G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LEON M.  |  Expérience générale 
Évaluation :
5

Facility is what it is advertised and employees and managers were always helpful and friendly.

jim s.  |  Expérience générale 
Évaluation :
5

Simply the best.

Samuel H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lakaris A.  |  Expérience générale 
Évaluation :
5

Everyone was helpful and friendly. Plan on using in the future!

Maria S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ginger L.  |  Premières impressions 
Évaluation :
4

Management, staff and facility were great. I've had no issues and would gladly recommended to others. Merci.

Keith A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WALTER K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIN L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darcy H.  |  Premières impressions 
Évaluation :
5

the lady that helped me was great at her job

MICHAEL O.  |  Premières impressions 
Évaluation :
5

The staff was super helpful and accommodating. This was truly appreciated after a big move and hours of driving.

Brandi I.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

raymond b.  |  Expérience générale 
Évaluation :
5

Staff was very helpful, answered all my questions and was a great help.

Jerry D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFF N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie M.  |  Expérience générale 
Évaluation :
5

I was very pleased and satisfied with the level of service, communication, friendly staff, and ease throughout the entire process. I will definitely recommend and would use Uhaul again. Merci!

Christine W.  |  Premières impressions 
Évaluation :
5

Consistent A+ Service and Facility

Samuel H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIE B.  |  Premières impressions 
Évaluation :
5

Customer service was excellent. Helpful and courteous and friendly. Je les recommande chaudement.

Edwin D.  |  Expérience générale 
Évaluation :
3

The first facility that I picked the truck up in Chicago Illinois I just dropped the truck off and the keys and the gentleman just ran out for a few seconds okay when I got the truck dolly that I request and we had the few of the truck

audrey o.  |  Premières impressions 
Évaluation :
5

Briana (Store Manager) and staff got out of their way to accommodate and help make my move efficient and orderly. Thank you, Keith.

Keith A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer R.  |  Expérience générale 
Évaluation :
5

We always come back to 48th & Vine cause we are pleased with everything at this facility!Well Done 👍 Thanks for the service UHaul!!

Christine A.  |  Expérience générale 
Évaluation :
5

Outstanding customer service and staff. Cost effective option and good value for the money.

Samuel H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deborah R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alycia G.  |  Premières impressions 
Évaluation :
5

Very helpful associates.

raymond b.  |  Premières impressions 
Évaluation :
4

The store staff was helpful and flexible. I will definitely consider for my next move. Merci.

Keith A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Obie W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna S.  |  Expérience générale 
Évaluation :
5

Great value and exceptional customer service.

Samuel H.  |  Premières impressions 
Évaluation :
4

Unit contained some junk and a lot of dirt.

Justin N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnny P.  |  Premières impressions 
Évaluation :
5

These people have dealt with several moving & storage needs for me & my family. They are friendly & professional. I think they genuinely care about their customers & their needs. Not just doing a job. I would recommend them to anyone.

Audrey C.  |  Premières impressions 
Évaluation :
5

Always outstanding customer service.

Samuel H.  |  Expérience générale 
Évaluation :
3

Was told I was supposed to get a free month since I rented a u-haul moving van also. But did not get it nor have I received any information regarding it. Was told by the associate behind the counter when I picked up my rental van.

Billie J M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIFFANI L.  |  Premières impressions 
Évaluation :
1

Although the facility was clean and the storage unit availability was there for us to use, the staff was the epitome of poor customer service. They had no respect for people, but only cared about the business at hand. They treated us as products rather than people which was rather inhuman and demoralizing.

matthew c.  |  Premières impressions 
Évaluation :
5

Always like renting from you!

Mara F.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer R.  |  Premières impressions 
Évaluation :
5

Great customer service!

Lori m.  |  Premières impressions 
Évaluation :
5

You got the truck already. You tired and still have to unload and return the truck. 1st month might be free. Don't be dumb.! Get the unit! Your welcome Thanks uhaul

Eric H.  |  Premières impressions 
Évaluation :
4

It's good overall!

Somsri c.  |  Expérience générale 
Évaluation :
4

The only issue I didn't like was that I couldn't call and talk to someone local. When I called a local number, it directed me to the call center and I was on hold for a long time. Overall though it was a pleasant experience and the staff at 48th and Vine were great to work with!

Linda S.  |  Premières impressions 
Évaluation :
5

The manager Jason is great. Overall great service.

ernesto a.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JON L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

REGENCE M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer a.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kiandra D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Catherine H.  |  Expérience générale 
Évaluation :
5

It really easy to get help and very friendly

Ellen M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTK M.  |  Premières impressions 
Évaluation :
1

Only providing good ratings as I don't want to impact anyone's performance rating. The U-Haul truck wasn't available, yet many were sitting in the same spot before I left and returned. The unit wasn't cleaned out, needed to swipe and clean out before putting my product into the storage unit. No one in the location was wearing a mask, yet the city still hasn't adjusted the mask mandate. How does a customer feel when we don't know the status of everyone working at the location? No one offered an apology for the unit not being available and seemed to blame me for the issue of having two rental units reserved.

Gilbert P.  |  Premières impressions 
Évaluation :
5

The staff were particularly easy to work with and made sure I knew how to get to my storage unit, etc. The unit itself was clean. Very satisfied with my experience.

Alwyn K.  |  Premières impressions 
Évaluation :
5

Helpfully staff, quick in and out service.

JON L.  |  Premières impressions 
Évaluation :
5

Great employees very helpfull

dennis c.  |  Premières impressions 
Évaluation :
5

Aiden was wonderful! He made the whole stressful process of moving so much easier. He was so polite and helpful. He took the time to answer my questions. He went above and beyond for which I truly appreciate him!!!

Jennifer B.  |  Premières impressions 
Évaluation :
5

Great value and great staff.

harrington a.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonia W.  |  Expérience générale 
Évaluation :
4

Very nice and helpful.... Made sure I wouldn't have any problems.

Jami S.  |  Premières impressions 
Évaluation :
5

Appreciate the free 1 month storage. Staff was very friendly and cooperative. Great service

David W.  |  Expérience générale 
Évaluation :
4

Good place to get especially when it is last minute moving solutions .... thanks!

Sade T.  |  Premières impressions 
Évaluation :
5

No negatives. My items were always secured. Merci!

Carrie G.  |  Expérience générale 
Évaluation :
5

Helpful staff and great location.

harrington a.  |  Premières impressions 
Évaluation :
5

Always exceptional customer service.

harrington a.  |  Expérience générale 
Évaluation :
5

Excellent customer service!!!!!

Dyann B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randy S.  |  Premières impressions 
Évaluation :
5

Love the workers ☺️ very friendly n happy. We will always if needed use this facility. Thank you U-Haul

Lakota G.  |  Expérience générale 
Évaluation :
5

Thank you Jason!

dana s.  |  Expérience générale 
Évaluation :
5

Love my experience n the staff is wonderful n helpful. Always smiling keep up the good work

Lakota G.  |  Premières impressions 
Évaluation :
5

Great experience. Would use again.

Leanna M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonia W.  |  Premières impressions 
Évaluation :
5

Thank you for the storage you offered me during my move it really helped me BIG!

Jasun V.  |  Expérience générale 
Évaluation :