Customer Reviews for U-Haul Moving & Storage of Abington

3 357 évaluations

403 Bedford St   Abington, MA 02351
(Lowe's Home Improvement across the street)

(339) 469-2970

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(339) 469-2970

403 Bedford St
Abington, MA 02351
(Lowe's Home Improvement across the street)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Excellent service.

Mark King 
Évaluation :
5

The Abington Massachusetts location is great, I will travel out of my way to rent there. The customer service is spot on & the equipment is always in great shape!

Pete Umile 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie Donoghue 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY CHIULLI 
Évaluation :
5

Thank you for making the moving experience a positive one!

Mary Beth OBRIEN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David DeSieno 
Évaluation :
5

This UHAUL is very clean n well kept n everyone I’ve been in contact there in person or on the phone with are very polite, friendly n knowledgeable!

Sally Dodge 
Évaluation :
5

The service was friendly.

MICHAEL MAZES 
Évaluation :
4

Customer service was beyond expectations

George Cardoza 
Évaluation :
5

Rented a car trailer. One of the straps didn't work, all tattered the pulley for the strap rusted solid. How do use a pipe to tighten it up other than that not bad for the people there are very friendly and nice. If I got stopped by the DOT defined that you would've gotten, you could've gotten 10 car trailers

Daniel Callahan 
Évaluation :
5

Great customer service especially Dawn and Jenn

Jim Looby 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Quinones 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL INFASCELLI 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia Gregory 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elbert Rodrigues 
Évaluation :
5

Don’t change a thing all quick and easy

william white 
Évaluation :
5

Driver side door was hard to close

Tim Kelleher 
Évaluation :
5

Nice customer service. Thanks

WAYNE MOLINARI 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN CARROLL  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian Gilman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricio Montenegro 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MASSGREEN INSULATION 
Évaluation :
5

Fast, accurate service. Friendly people.

Jeffrey Williams 
Évaluation :
5

I'm a regular. The young men who work at the desk are always so friendly and helpful. The only thing I would suggest is clean the snow/ice off the trucks customers will be taking. The last time I rented I had to sit in the parking lot for a while waiting for the ice/snow to melt off the windshield.

Donna Strangis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN CURLEY  |  Expérience générale 
Évaluation :
5

Doors need adjusting..closing and opening very hard as the doors are not aligned and they are dropped ..need to pull or slam doors to close .

Hugh Fuentes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Benton 
Évaluation :
5

Quick and easy.

Keri Hanson  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna Maria Escobar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kathyann charles 
Évaluation :
4

Truck needs to be pulled off the road due to braking issues.

erik newcomb 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Andrea Richards 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stoyan Kovachev  |  Expérience générale 
Évaluation :
5

If I ever need storage in the future, I will surely come back. I have been very satisfied with my tenure here at this facility.

BRENDAN CONNORS  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darvin Farhadi 
Évaluation :
5

The staff was very nice and helpful, and he was also very friendly. The place was well maintained and cleaned. I would recommend to my friends and families.. You guys don't have to change or fix anything, there's nothing to change or improve.

Maria Dasilva 
Évaluation :
3

No customer service . Walked in and waited while woman chatted with co worker . Customer gets their own truck from a marked lane . When I get to the lane not The truck I rented . I walk back to explain . Then a gentleman got the correct truck . I am in customer service industry. Sad

Dorothy Coakley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roberson Bastien 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elizabeth marianne 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Norton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stuart Hemingway 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VAMUYAH GOLAFAIE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Mastrogiovanni 
Évaluation :
5

My experience was very positive, and the gentleman at the front desk was kind, helpful and friendly.

JOSE MORELL 
Évaluation :
5

Everything thing went really good. Excellent service à la clientèle

Pamela Bistany 
Évaluation :
5

The staff was very helpful and accommodated my change in equipment with ease.

Donald Apruzzese 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brooke guthrie 
Évaluation :
1

Long wait times and had a reservation for the truck to be ready at 9 am and arrived at 10 am. There was no truck ready and had to wait a while while the woman had to check in a truck to give us.

Nicholas Fisher 
Évaluation :
5

My experience with this location was very pleasant, I never had an issue with anybody!

Robert Miszkin 
Évaluation :
5

The customer service representative at the location was rude , he couldn't answer any questions about the rental and seamed very bothered about doing his job . Every answer out of his mouth was "I don't know what to tell you" and instead of asking a more competent person he just got rude . I ordered the rental on line 20 minutes prior to getting the truck and it was a different price at the store. I had questions about the hold down systems in the truck but he couldn't tell me what they were or offered to show me but tried to sell me different ones, how do we know what to buy if you don't know what you need?

Stephen Acorn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Taraska 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Norton 
Évaluation :
4

Le client n'a pas laissé de commentaire.

savannah karch  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BARBARA SIMONE 
Évaluation :
5

Clean, Friendly, Fast, and answered all my questions.

Lora Gillis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Millie Rochon 
Évaluation :
5

to many text and emails

Steven Ryan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine Spindler 
Évaluation :
4

We rented through the website and found the process very easy. The staff was friendly. Our big complaint though is that van window seal on the drivers side ( I believe) is missing or broken. When we went on the highway it was so loud I had to crack the window and my wife was freezing.

David Chipman 
Évaluation :
5

U-Haul staff was friendly and helpful whenever I had questions

Danielle E Hernandez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IRVINS DUBOS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Bates 
Évaluation :
5

Great service, good job.

Ronald Walsh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alana Todd 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos Costa 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adalberto Alves da Silva 
Évaluation :
5

Awesome service. Very nice people. This is going to be our go to for all our rental needs.

John Norton 
Évaluation :
5

The storage area was clean and neat. The staff are friendly and very helpful with finding the right size and location for my storage needs. I appreciate the fact you do not advertise at a low rate then jack up the price once you move in. This happened to me at another storage place I rented. wished I moved my belongings in sooner. Merci.

susan loiurio  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH GEARY 
Évaluation :
4

Equipment was clean, however, the starter died and I could not use the truck for 4 hours until a tech repaired it on-site. This significantly delayed my business

johnthan rose 
Évaluation :
5

Rented a van last minute and the staff was great! Very helpful, thorough and quick too. Je les recommande fortement. 

Millie Rochon 
Évaluation :
5

Thanks for the kind & safe storage for my family

Nadia Fernandes   |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiago Mundler 
Évaluation :
5

Great process, nice and convenient.

robert lorizio 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan Winkler 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terry Yungenge  |  Expérience générale 
Évaluation :
3

Was told there was only 2 maybe 3 stairs to storage locker when there was actually 11 stairs was not convenient due to medical issues for my husband did explain that and they said no problem but it was

Ruth Drake  |  Expérience générale 
Évaluation :
5

Great staff, helpful and knowledgeable

Robert Sagerian 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jana Gallina  |  Online Move In 
Évaluation :
1

Showed up to get a hitch installed on my appointment and materials were not there. Waited around and got no phone calls telling me when it was going to be rescheduled which resulted in me having to reach out to uhaul multiple times to try to pull information. Vehicle finally made it into the shop and waited from 11am until an hour before close without any word of the progress on my vehicle so had to call again to find out the car had been done for hours. Had to change my work schedule around and drive to uhaul multiple times to get the job finished. The man behind the counter was very apologetic and did the best he could do with the tools he was provided. Not to happy with the experience as I am a return customer and have always taken care of uhauls vehicles.

DONN BERRY 
Évaluation :
5

The gentleman at the front desk was extremely helpful and deserves a big raise!! Thank you!!

Alan Winkler 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nathaniel Washington  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brianna Newcomb 
Évaluation :
5

Excellent service from the office staff to the delivery driver

Donna Denson 
Évaluation :
5

I was very satisfied with the people I engaged with and the service. Je les recommande fortement. 

donald champagne 
Évaluation :
5

The spainsh guy there was wonderful along with the staff. I will definitely return. Merci 

Nancy Hernandez  |  Expérience générale 
Évaluation :
1

Scam they are charging me fuel and miles I did not use.

david gern 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Preston 
Évaluation :
5

Installed hitch at drop off. Wasn't scheduled until the following day. Employee was friendly and informative.

Janet Mccarthy 
Évaluation :
3

I wish they went over my options of other drop off locations.

JOHN DENTINO 
Évaluation :
5

The staff there were friendly and knowledge. Got me squared away in no time. Excellent service à la clientèle. The van was…excellent. I remember, pardon me, the boxy death traps that fall victim to over passes on storrow drive every September. The van is amazing. Turning radius was better than my car. Xm radio was a bonus. The whole experience was surprisingly excellent

Blake Deeney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIN ROSE 
Évaluation :
5

Smooth move in, thank you!

Jason Bouck 
Évaluation :
1

They gave me a truck that wouldn't start and then when we switched trucks, they didn't tell me the gas mileage (the previous one was half a tank). When I brought the truck back, they charged me for gas even though he didn't tell me what it started at. I am very disappointed

Rhiannon Hamilton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh Duquette 
Évaluation :
5

Eli is very professional and easy to deal with. Thank you for your exceptional customer service. Happy Holidays!

Gerald Ballelos 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah Stano 
Évaluation :
5

The staff here are really great and the vehicles are always clean. This is my preferred U-Haul location.

SEAN ANDERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Rivera 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taylor Burt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan Hulverson 
Évaluation :
5

My experience was excellent and I’ve already referred UHaul to other people

Kathleen Duddy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura Belanger 
Évaluation :
4

Le client n'a pas laissé de commentaire.

antonette cingolani 
Évaluation :
4

Le client n'a pas laissé de commentaire.

alexander valencia 
Évaluation :
5

The staff person at this U-Haul location was very helpful and friendly. The cargo van I rented was new, clean and great on fuel costs. Will definitely return and highly recommend this location to friends and family.

SEAN ANDERSON 
Évaluation :
5

Everything was very good except it is a bit expensive and to many fees. Other than that we are satisfied.

Albana Grabocka 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip Cangemi  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Caya 
Évaluation :
5

Very professional

Peter Chrisom 
Évaluation :
5

Customer service was outstanding!

Jim Looby 
Évaluation :
5

Excellent service à la clientèle

Garvel Joseph 
Évaluation :
5

Roberto was the best. He went above and beyond. It seems very busy there because Samantha was overwhelmed by the magnitude of customers that came all at once around lunchtime.

edward donga 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KATONYA BEST  |  Expérience générale 
Évaluation :
3

Ensure that the equipment is sufficiently maintained so that it does not fail during a rental.

Steven Milosavljevic 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvelande Boursiquot 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laura Morse  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFREY OLIVEIRA  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Amy Muldoon  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Garceau  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle Stoddard  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN FOX  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela Cardillo  |  Premières impressions 
Évaluation :
4

Sometimes on weekends the doors were locked when they were supposed to be open. Several times I made trips with items to put in my unit and couldn't get into the building. So that was un acceptable but other wise it was good .

David Dow  |  Expérience générale 
Évaluation :
4

Only problem was told that it had a few stairs ( two or three) but when got there it was eleven my husband has a back injury and stairs bothers him so I did the stairs and he packed most of it

Ruth Drake  |  Premières impressions 
Évaluation :
1

We got there and our orginal unit had been been 'snatched'. Didn't think that could happen with a company so big. The employees at the building set us up with a different unit that was more expensive. It's completely appalling and we are rethinking our business with you.

John Nolan  |  Online Move In 
Évaluation :
1

Fire management for failing to do her JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

appletree reality  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha Lanza  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stephen Quinn  |  Expérience générale 
Évaluation :
5

The staff was very helpful with helping me locate the right storage to meet my needs.

susan loiurio  |  Premières impressions 
Évaluation :
5

I wish there was more room to turn around in vehicle

Steven Vivona  |  Premières impressions 
Évaluation :
5

Very neat and affordable rate

friday osabuohien  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua Herrera  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Fox  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Tilton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt Benoit  |  Expérience générale 
Évaluation :
5

My only complaint would be paying for a full month rent but only being in the locker for 10 days in the last month.

Jennifer Pyne  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel DeLorey  |  Expérience générale 
Évaluation :
5

Every time I've spoken with the associates here they're always friendly and helpful. Also, maybe I only went on the days they're on, but also a little AC or something the the storage units would be nice. Whenever I went to my unit it wasn't so hot that I would complain but it was enough that I'd try to get out quickly.

Autumn Corbett  |  Expérience générale 
Évaluation :
5

Very happy with the whole process. Thank you.

Susan Penney  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Markeysia Colenburg  |  Expérience générale 
Évaluation :
5

I'm very impressed with this facility as well as the management. They always answer the phone and they are very courteous especially the manager Jenn is extremely helpful and fair

RENEE STRONG  |  Expérience générale 
Évaluation :
4

Although everything looked clean and nice and everyone in the office was great and all the units had traps for my they were still mouse droppings on the floor of both my units so the mice are still getting in and that has to do with the outside to get in so some buddy has to get a new exterminator. Merci

Kimberly Brayton  |  Expérience générale 
Évaluation :
4

I was dropping off a truck after my move. Unfortunately my couch works not for in my new apartment. I was panicking. Told the gentleman I had a couch in the back..... Asked if he could help me out with a small storage unit for it until I can figure out what to do. He was awesome. Haber me the smallest and cheapest price. All worked out. My stomachache instantly went away. Merci.

Tamara Silvia  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARJORIE LIBBY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher grijalva  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peng Ren  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA GOMES  |  Premières impressions 
Évaluation :
5

There are numerous options for self storage facilities, so customer service can, and does, make a difference. The staff was helpful and friendly when I first rented the space, and the same when I was leaving. Some storage facilities act like they are doing the customer a big favor when renting a space, the Uhaul staff was not like that. Thank you, John Lovendale.

John Lovendale  |  Expérience générale 
Évaluation :
5

Exceptionally clean and climate controlled

Tom saccoash  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Higgins  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua Herrera  |  Online Move In 
Évaluation :
4

Place is huge and plenty of options. The only issue is the check in process. That takes way too long. Usually only one employee checking customers in. Other than that, I do recommend this place.

JONATHAN FOX  |  Premières impressions 
Évaluation :
4

I always had a problem with the card to enter and exit. It mostly did not work so when I opened my unit the alarm would go off, and again when I locked it up. Very annoying. If the card is not working right you cannot get in after business hours or Sundays as the doors do not open automatically.

kathy nichols  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrance Rodriguez  |  Expérience générale 
Évaluation :
5

I was assisted by David at the Abington location. He was totally professional and helpful in accommodating all of my needs. Thank you Dave!

Robert Miszkin  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark Kelly  |  Online Move In 
Évaluation :
5

David was a great help.

Ronda Cohen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerard Reardon  |  Online Move In 
Évaluation :
1

I have NEVER experienced a WORST CUSTOMER SERVICE experience in my entire life. I have been storing a small motorcycle for the past month at the Abington Uhaul Storage location. Today, when returning my motorcycle after a ride, as I have done at least 5+ times in the past month, myself and my 4 month pregnant Girlfriend were confronted extremely aggressively by a lady who said that she was the Manager of this Abington location. She had purple hair and little to no teeth. She would not give me her name because she knew she was TERRIBLY WRONG. She started off by saying "you have a couple bikes?" to which I responded "Yes I have one motorcycle?". She immediately raised her voice, and began to verbally attack me and my pregnant Girlfriend about storing a motorcycle, saying that "it was illegal, and that I needed to remove the motorcycle immediately, otherwise she was going to call the police and have me arrested". At this point, I asked if she was the Manager, to which she told me yes. I knew that she wasn't the GM, because his name is Dave Post and he was there when I rented to unit originally. After telling her I rented the unit from the GM, she then took back her statement and said she was the Assistant Manager. To put this into perspective, when I rented the unit originally, Dave Post - THE GM - was there during the process. I made it very clear that it was for personal storage which would include a motorcycle. There was no issue whatsoever from the GM and the team there that day. Uhaul allows motorcycle storage which I also confirmed with their Corporate team after this situation. Not only was this attack the rudest and most aggressive way to come at a customer, it was ALL FOR NOTHING!!!!! At this point, she continued to ask what unit was mine, so I proceeded to show her myself. I showed her that the motorcycle was stored (sit perfectly in the unit, clean, no issues, etc.) and there was nothing wrong with this. She continued to say that this was illegal, that I had to remove it immediately, and that she was going to call the police to have me arrested. At this point, I am fuming and told her to please get out of my face and that I would gladly remove all of my property and never rent here again. I requested her business card, to which she said I was NOT allowed in the office. I then asked for her name, to which she again would NOT provide it. She started to call another employee on a phone saying that she had a "terrible customer here" and "to keep his finger on the panic button" LOL. I then got in my car to transport items out of the storage unit (because frankly I DON'T WANT TO RENT FROM SOMEONE SO BLANTANTLY RUDE AND AGGRESSIVE), and as I was driving away she started screaming "5MPH, 5MPH, 5MPH" (I was going about 2MPH lol) and she was calling the other employee on the phone screaming "HIT THE PANIC BUTTON" (Can you believe this?!!!!). During this time, my PREGNANT GIRLFRIEND was standing next to the storage unit, in which the Assistant GM continue to attack her screaming she was going to have me arrested, the cops were on their way, the motorcycle storage was illegal, among several outwardly and extremely aggressive claims that were incorrect. This caused significant stress on my girlfriend which in turn can affect our unborn child - ALL FOR ABSOLUTELY NOTHING!!!!! I got my items and motorcycle out of that storage unit as fast as I could so she would leave us alone. I HIGHLY, HIGHLY SUGGEST NEVER USING THIS UHAUL LOCATION TO RENT ANYTHING!!! The outright worst customer service experience of my entire life. This lady verbally attacked me and my family with a claim that was PROVED INCORRECT BY THEIR CORPORATE OFFICE (filed complaint to their corporate team, and they were ABSOLUTELY ASTONISHED by how we were treated). The worst Uhaul location I have ever used in my life, and again the worst customer service I have ever dealt with. THEIR ASSISTANT GM NEEDS TO BE FIRED AND SHOULD NEVER HAVE A JOB IN CUSTOMER SERVICE FOR THE REST OF HER LIFE!!!!

GARRETT GALE  |  Expérience générale 
Évaluation :
3

Everything was perfect up until closing out our unit. The lady yesterday afternoon was rude unprofessipnal and very condescending. The gentleman who ended up helping was extremely nice and helpful

Jenny Mcmaster  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KATONYA BEST  |  Online Move In 
Évaluation :
3

Everyone I spoke with was great, my entire storage stay there. Besides the man I spoke with to make sure my account got closed out properly. I wasn't on site for the move and he was not at all friendly. More annoyed with my call but other than him. Everyone else was great and the storage space was clean and well lit. Merci

MONIQUE ROSS  |  Expérience générale 
Évaluation :
2

The only reason I wasn't satisfied with U-HAUL was because most of my items got ruined. So that's why I wouldn't refer my family or friends to rent from U-Haul.

Christina Cadet  |  Expérience générale 
Évaluation :
5

Merci.

Jessica Perrault  |  Online Move In 
Évaluation :
5

Very friendly and accommodating. Also easy help on the website extending my move and securing another storage unit when needed. Merci

JESSICA PERRAULT  |  Premières impressions 
Évaluation :
4

The staff was always friendly and helpful. Only one issue, tried to access unit after office was closed but well before access hours and couldn't get in. Called a couple of numbers posted but couldn't help me.

ANN MADDEN   |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARRETT GALE  |  Premières impressions 
Évaluation :
5

David was very helpful and the U-Box to storage unit move could not have gone smoother. U-Haul and David made a CA-Mass move super easy!

Kajetan Marek  |  Premières impressions 
Évaluation :
5

Everything was perfect for

sherita rogers  |  Expérience générale 
Évaluation :
5

Friendly and helpful staff answered questions cheerfully.

John Lovendale  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dianna Otieno Fisher  |  Expérience générale 
Évaluation :
1

My negative rating is a reflection of my opinion of U-Haul as a company, not necessarily the employees at this particular facility, although I question the ability of some of them to follow simple procedures. In July 2022 I went into the office to make the final payment for my unit and to notify staff that I was emptying the unit and canceling the rental. Over the last several months I've received countless voicemail messages, emails and physical mailings notifying me that I'm delinquent on rental payments and the contents of the unit will be auctioned off. These correspondences have continued even after a fall was made to clear this up, which I was assured had happened. I wish I could see the looks on the faces of those auctioning off the "contents" of this unit, as all it contains is empty space. If this situation ever comes up as a black mark on my credit report, you can be assured that I will take legal action against U-Haul. I would suggest that you get better control of your employees and train them better so that you don't end up auctioning off more empty units.

jeff botelho  |  Expérience générale 
Évaluation :
3

One of the staff hangs off on me. By asking explanation to which I was charged extra, and I called several times they refuse to pick up the phone when they finally pick up and they hanging it off again. I was not mean to them or uses slang to them. That a a bad experience thanks.

Marie Guillaume  |  Expérience générale 
Évaluation :
3

Satisfied with the storage bin. However I came back on Sunday to see if I could use a dolly for the day to carryout boxes which were quite heavy from my apt to my car but the carriage I was using broke and I wanted to see if I could borrow a dolly for the day and would pay for it the next day when I returned it. I even offered to give them a check as a hold but they said they couldn't help me out even though I am female doing this entire move on my own. Was somewhat disappointed as they are getting a monthly payment for the time that I have the unit.

Patricia Paulo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline Johnston  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Carla Bent  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin Trine  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole Gibson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Starling  |  Expérience générale 
Évaluation :
5

The person at the desk was very helpful and nice. The unit i rented was not what I thought I was getting. Didn't see til I paid and went to look. It is ADA I wanted regular 5x10. He did offer to upgrade me but I didn't need bigger unit.

ANN MADDEN   |  Premières impressions 
Évaluation :
5

Very well run! Very clean! The best one I've ever rented

DANIEL DIMARZIO  |  Expérience générale 
Évaluation :
4

no elevator or 2 wheelers !!! Impossible to get property up or down to the unit! Promised the fee would not increase but it did 2x

Dianne Carchedi  |  Expérience générale 
Évaluation :
5

David was friendly knowledgeable and helpful.

ANN MAZZOLI  |  Expérience générale 
Évaluation :
4

Very good. You tried to raise my monthly rate 3x when I had a contract, that wasn't good.

cort szafarz  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Campbell  |  Expérience générale 
Évaluation :
5

Great service and very clean units thanks.......

thomas mabine  |  Premières impressions 
Évaluation :
5

David was very helpful and friendly.

ANN MAZZOLI  |  Premières impressions 
Évaluation :
3

Everything was good except my monthly rate seemed to go up in price every few months so not too happy about that

Shawn Davis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Kirby  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tatiana Jeannoel  |  Premières impressions 
Évaluation :
5

We had a great experience with Uhaul in Abington! The facility was always clean and bright. The carts provided were super helpful. The staff was always willing to help with any issues with billing or the unit. I would definitely recommend them!

Jessica Cluett  |  Expérience générale 
Évaluation :
5

David was friendly and knowledgeable and it was an easy transaction

Dana McGivney  |  Premières impressions 
Évaluation :
3

I was disappointed in the fact that I reserved a 5x10x10 and when I got there they told me that there was none available. Not sure why you offer to reserve storage units and then you give them to someone else that doesn't have one. I ended up with a 5x4x7 which is smaller.

Cynthia Thomas  |  Premières impressions 
Évaluation :
5

Staff and Mr Post were courteous and helpful. It was a nice to greeted with upbeat employees. Definitely will use this facility again. Transactions are smooth and the property is spotless. Thank you Dave and staff

Deborah Slonina  |  Expérience générale 
Évaluation :
5

Great job 👍 thank you 😊 bb

RONALD WALSH  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry st ange  |  Expérience générale 
Évaluation :
5

Threw out the last 23 years the Abington Uhaul facility regardless of changes in life! Moving and storage has been a landing home always. When I arrive I'm always assured me and my belongings will make it threw.

John Miller  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marjorie Hoyt  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronda Cohen  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thechena Dezamour  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kate Parrish  |  Premières impressions 
Évaluation :
3

For the most part staff were friendly and helpful. But there was a particular day where a staff member (fm) was very condescending and rude for no reason.

Indira Mendez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Rotondo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juvina DiasDosSantos  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ARJAN CAUSHI  |  Expérience générale 
Évaluation :
5

The facility was always clean and well lit and I always felt safe there. The person who helped me clean out my unit yesterday, TWICE said to me how nice the facility was.

Edward Brayton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joyelle Tilton  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARJORIE LIBBY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Morrison  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lynda Cashin  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amelia Reaves  |  Premières impressions 
Évaluation :
5

I would use them again and highly recommend them.

Alexander Zale  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marjorie Hoyt  |  Premières impressions 
Évaluation :
2

There were no elevators and my unit is on the second floor. This was not communicates to me, and there were signs in the building stating there were elevators. But there was nothing. And we were storing a deceased relative's belongings which included a very heavy couch and mechanical beds. The man who was working was quite rude, too.

Katherine Coon  |  Online Move In 
Évaluation :
5

Great service. My only complaint was I moved out 2 days after prepaying for month, and when I called they said I still had to pay for the entire month.

Doreen Dolan  |  Expérience générale 
Évaluation :
5

Molly was absolutely amazing, and made the experience easy and stress free!

Emma Parrish  |  Premières impressions 
Évaluation :
5

The staff was great and explained everything to me

Joseph Dooley  |  Premières impressions 
Évaluation :
5

The staff was so nice I am so grateful they were patient and understood my needs and they gave me the best option and they made me feel so comfortable. The staff at the front desk all three were courteous and professional and they showed me so much love I will be a customer for life.

Derek Galvin  |  Premières impressions 
Évaluation :
5

Great Help. Customer service was Great. Thank you

RONALD WALSH  |  Premières impressions 
Évaluation :
4

This is not a complaint for the Abington location, but more for the U-Haul process. Why allow people to make a storage reservation when it doesn't guarantee anything. The employees at U-Haul helped me solve the issue, but U-Hauls website and customer service made me believe I had secured a storage unit. It did not even mention in the email that it's was just a request and not a guaranteed spot. That's unacceptable

Hannah Chambers  |  Premières impressions 
Évaluation :
5

We especially appreciated how clean it was and dry.. no humidity or odors present.

joan Davenport  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT ROBISON  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William E Plant Sr.  |  Expérience générale 
Évaluation :
5

Everyone there was so friendly and helpful. Facility was very clean

Mary Yount  |  Expérience générale 
Évaluation :
5

Super staff very courtesy Restroom Super clean

james phelan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC BERRY  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James Rorty  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher OKeefe  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Martin  |  Online Move In 
Évaluation :
4

I had to put gas in the truck when i picked it up. Was a bit inconvenient having to make an extra stop in the beggining of my the trip from your lot.

TAMARA SILVIA  |  Expérience générale 
Évaluation :
5

The guys working were nice and chill.

Autumn Corbett  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel DeLorey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dorothy anglin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Trine  |  Premières impressions 
Évaluation :
5

Paul was amazing! He was professional, knowledgeable and beyond kind as our situation for a storage unit was a dire need. Compassion for our time of difficultly made the experience outstanding.

Tammy Lawler  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Indira Mendez  |  Premières impressions 
Évaluation :
5

Paul from the Abington store was AMAZING. He was so unbelievably amazing and made our move process go smooth by staying in contact with us and making arrangements for storage unit availability. I strongly recommend using UHAUL in Abington

PATRICIA GRACIANO  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Lovegrove  |  Expérience générale 
Évaluation :
5

Extremely helpful staff! Thank you!

Karen mccarthy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Gaddy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Princeton Gregory  |  Expérience générale 
Évaluation :
3

The access cards were troublesome & the double check in & check out was confusing & at Times trying to find help wasn't easy

James Keenan  |  Expérience générale 
Évaluation :
1

You would not help me get into my unit 5 months ago but you will cut the lock to sell my stuff

Charlotte Landry  |  Expérience générale 
Évaluation :
5

I only wish you had a facility near where we moved. We would definitely continue to use U-haul storage if it was available in Plymouth, Ma. Your prices are reasonable compare to competitors but your amenities far exceed them.

Joyce Haapaoja  |  Expérience générale 
Évaluation :
3

I was very disappointed that I did not receive a pro-rated refund for the days that I had already paid for when I cancelled my account.

ORIANNE GREENE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joan ridge  |  Expérience générale 
Évaluation :
5

I been a client for many years and never had a problem with renting storage-trucks. Staff is friendly and helpful. I will recommend U-Haul 100 %.

doris Vasquez  |  Expérience générale 
Évaluation :
5

Thanks for everything

Nadia Fernandes   |  Premières impressions 
Évaluation :
4

My 11/25/21 move in experience was excellent! My attempted 11/24 experience was extremely frustrating! When I got to the unit I had previously reserved there was still a lock on it. Then I was told there were no other units that size; yet, that same night I was able to reserve a unit online and go in the next day and complete the move in process.

Sharon Peterson  |  Premières impressions 
Évaluation :
5

Merci.

Melice Brienzi  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori Ormston  |  Expérience générale 
Évaluation :
5

All three of the employees including the manager went above and beyond to help me find the perfect size unit I needed. They all were very nice and professional..

Kimberly Lee  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Doreen Dolan  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARILYN BATES  |  Premières impressions 
Évaluation :
4

Not enough fground level units and no elevators makes storage in upper units much more difficult. Climate control is essential for winter storage here so options are few.

James Maclellan  |  Premières impressions 
Évaluation :
3

I was told to remove my property without being contacted. I was never called and never emailed. I had the number changed in the system twice and was still told the number was the same. It was inconvenient for me since I live in another state and had to figure it out and cost me a lot out of pocket to move.

Sara Brandao  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Moira Twigg  |  Expérience générale 
Évaluation :
3

The facility has storage options that involve the customer climbing a ladder for access this is silly, unsafe and not clearly explained in the website. The staff was very helpful but extremely slow to the point of annoyance. This was after I had pre registered online to save time. Staff advised me to get a certain type of lock but then did not have any in stock for purchase I had to buy a lesser lock and hope my things are safe. This experience led me to think the staff is poorly trained which is sad because training your staff is the easiest thing to do to avoid a bad customer experience

AMY WINSTON  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rosa urena  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marva Mitchell  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Breneley Bodden  |  Premières impressions 
Évaluation :
5

Barbara did an excellent job today as well as the trainees Amber working to provide excellent service,as well as all the employees at your store,thank you for a great experience.

JOHN ROTHWELL  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria Hatzidis  |  Expérience générale 
Évaluation :
4

Always a problem paying monthly charges.

john reed  |  Expérience générale 
Évaluation :
2

Management is very unprofessional.

john duprey  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole McAdams  |  Expérience générale 
Évaluation :
4

I have never been able to make my swipe card work. Therefore, every time I unlocked my storage unit, alarms sounded. I reported this issue to the office in at least 3 occasions but still, the alarms kept sounding.

kathleen burzycki  |  Expérience générale 
Évaluation :
1

We were a paying customer since the place opened. We were given 30 days notice to leave because UHaul wanted to use the space for other priorities. I didn't have any where else to store my vehicle. After talking to a woman in the office trying to see if there was anything that could be done, any other space on the property I could move to or if she had any suggestions of what to do or where to go, I pretty much got the cold shoulder and was told to vacate. She could have cared less. This place just doesn't care about good paying customers. I'll never do business with this facility for any storage or moving needs again.

jason howard  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jason simmons  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tajuddin Shaik  |  Expérience générale 
Évaluation :
5

Helpful and knowledgeable staff, easy access to facilities

Alexander Serra  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tom Cawley  |  Premières impressions 
Évaluation :
3

The unit was locked and dirty but one of the employee did a good job cleaning it up

Helmer Silva  |  Online Move In 
Évaluation :
5

Phil was extremely Accommodating and informative.

Lisa Humphreys  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Crockett  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam Barrows  |  Premières impressions 
Évaluation :
5

I love this storage facility. Everything has always been clean, it's well lit and felt safe when I was there at night, and the loading area is convenient. Never had an issue with pests, water damage, or temp changes in the facility. Fully recommend to anyone looking for storage.

Jessica Young  |  Expérience générale 
Évaluation :
5

Great place and people. Myles and Eddie very nice guys did a great job

elvis bega  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandra brown  |  Premières impressions 
Évaluation :
5

I rented a storage unit as well as a truck on two occasions. Facility is great. Easy accessibility and very secure. Employees are very friendly and helpful. Excellent service à la clientèle. I will definitely use this facility again.

Dennis O'Brien  |  Expérience générale 
Évaluation :
3

Very poor local management still getting pass do amounts billed to me all though have moved out your company needs new manager

Richard Smith  |  Expérience générale 
Évaluation :
3

The staff at the front wasn't very friendly and I felt like I was bothering her. I had never secured a storage unit before so I wasn't aware of the ins and outs and details of what comes into renting a place. I received bits and pieces of information and it was a bit frustrating. The manager was very helpful and I felt more comfortable asking him for help because he was more welcoming.

FRANCINE COLEMAN  |  Premières impressions 
Évaluation :
5

Office staff was professional and respectful. I was pretty confused with the process before coming in but he was extremely patient and helpful.

Keryn Barton  |  Premières impressions 
Évaluation :
5

Everyone was so friendly and helpful. Was glad to see a cleaning person while I was there

Mary Yount  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emma Parrish  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Moira Twigg  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Jacobs  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Hajec  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caterina Sullivan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carla Bent  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicolas Mercado JR  |  Premières impressions 
Évaluation :
5

I miss it already

BRIAN MUELLO  |  Expérience générale 
Évaluation :
5

A Elevator would be nice to be able to use.

Jonathan Choquette  |  Premières impressions 
Évaluation :
1

Place was very clean could NEVER get anyone on the phone very frustrating

Shaique Leonard  |  Expérience générale 
Évaluation :
2

I have been a customer for over 2 years and pay automatically by credit card. My credit card got hacked and I brought over the new one which was added to my account, but old one was not deleted. Auto payment was declined on old card, so I was charged a late fee. Again, came to office and the desk staff deleted hacked card, it then accidentally deleted my account so had to set up a new one. I then paid for the month , but then got another late fee notice. In the meantime , every day I get 2 emails from you asking me to say why I left and how did I like being a new customer. Please train the staff to do a complete transaction when this occurs as this whole situation has left a bad taste in my mouth.

diane monaghan  |  Premières impressions 
Évaluation :
5

Edward McCarthy was a great help. This was my first experience with the company. I showed up early for the truck rental and Edward took good care of me. When I returned with a full truck, Edward once again walk me through the storage locker. Excellent service à la clientèle. I will be back for another truck rental soon. Thanks again Edward!

Dennis O'Brien  |  Premières impressions 
Évaluation :
5

Excellent customer service

Odesty Martinez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINA MILANI  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sara Senat  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila Little  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAIWO BELLO  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Job Dieujuste  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

Francisco Rivera  |  Expérience générale 
Évaluation :
3

Person behind the desk was not wearing a mask even though I was right up at the counter and the other employee wasn't covering his nose. The maskless one was also walking around in the storage area with no mask. Not very considerate during a pandemic. I had never used storage here before and had to ask over and over how I got to the storage unit.

Brian Calhoun  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa Gans  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian oroak  |  Expérience générale 
Évaluation :
2

When I got to the storage unit at our end destination they did not have the unit I RESERVED and I had to pay more because they only had a bigger option that would be able to fit all our things.the smaller option was not suitable. I am not happy with that at all because we are paying over $70 more for a storage unit then we planned

Brooke Troup  |  Premières impressions 
Évaluation :
5

Very pleasant experience

Francisco Rivera  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cynthia Hobbs  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Mccosker  |  Online Move In 
Évaluation :
5

Thank you very much for the great service you have provided. I always recommend Uhaul for service as well as storage.

Catherine Savage  |  Expérience générale 
Évaluation :
5

Good customer service. Always able to help me w questions or service. Made moving a little less stressful!

Alyssa Cribben  |  Expérience générale 
Évaluation :
2

What a mess. The alarm went off when I open ed the door. My card did not work. And so on 

Charlotte Landry  |  Premières impressions 
Évaluation :
4

I wasn't given clear instructions on how to enter the building so we set alarms off by mistake and they weren't shut off right away. We were impressed that the facility had alarms, a covered loading dock, carts, cameras, drinking fountains and bathrooms! We were disappointed that there wasn't an elevator or item lift for the upstairs units.

Jessica Cluett  |  Online Move In 
Évaluation :
1

We were sent to the unit only to find a plastic tie holding it closed. When calling the Abington number, an out-of-state person finally answered and told me to go to the office. I was in the office for more than 5 minutes calling out for someone, but it was completely empty. I called again and got someone from Arizona, who said they must be helping someone elsewhere. I took a pair of scissors from the workstation and went to cut the tie. Also, the mattress cart was too small for our mattress (most are now more than 8 inches thick), and the loading area was literally a sheet of ice.

Alyssa Pennini  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheryl Lugo  |  Premières impressions 
Évaluation :
3

The customer service was excellent and the place was clean and clearly well maintained. The reason for the 3 star rating is because we got a 10x10x8 unit and there is a big I-beam toward the back right of the unit making it impossible for us to organize the unit the way we intended and not giving us the full amount of space we are paying for.

Michaelia Campagna  |  Premières impressions 
Évaluation :
3

I would rate this as "excellent" or "above average" if not for the fact that I was unable to confirm my reservation on Tuesday or Wednesday for my Thursday move-in. The two people I was able to connect with (by phone) just transferred me elsewhere; one also said she would have her manager call me since she couldn't find the reservation. The manager never called. There was no problem when I arrived with my movers yesterday, and the clerk was helpful and professional - but I had some extra anxiety over those two days that I didn't need in the midst of moving from one state to another.

Mary Jo Curtis  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David Dow  |  Premières impressions 
Évaluation :
5

Awesome service great facility

Gregg Jenner  |  Premières impressions 
Évaluation :
5

We have been doing business in the Abington until since sept 2020. I cannot express the experience in just one word. Friendly convenient and reasonably price related to surrounding storage facilities.

jeanne cole  |  Premières impressions 
Évaluation :
5

I was impressed as to how clean it was.

Timothy Cullinan  |  Online Move In 
Évaluation :
4

Will rate more after using

William E Plant Sr.  |  Premières impressions 
Évaluation :
5

Facility looks new and clean, access was easy.

Michael Sullivan  |  Premières impressions 
Évaluation :
5

Loved that there was a donation box there on the property...I have already recommended U-Haul to several people...

PAMELA ZAMAGNI  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jalila Adams  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew Hajec  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony Mosley  |  Premières impressions 
Évaluation :
5

Very very friendly and courteous!

carol whitley  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Crockett  |  Premières impressions 
Évaluation :
5

Very good

Carmen Guevara  |  Expérience générale 
Évaluation :
5

The lady who checked me in was extremely helpful and didn't try to sell me a bigger unit. She was so so nice and professional.

Kimberly Lee  |  Premières impressions 
Évaluation :
5

Best storage place and situation I've ever had. Thanks for running a smooth ship, Joe. Much appreciated.

Stephen Puccia  |  Expérience générale 
Évaluation :
5

Move in was great! I want to compliment you on the workers actually in the storage facility itself, they are very helpful and very pleasant!

Suzanne Irons  |  Premières impressions 
Évaluation :
5

Everything I needed for a short term storage, at a reasonable price. Merci

Bruce Cornell  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randolph Atwater  |  Premières impressions 
Évaluation :
5

Very clean and appears to be a safe place Front staff people were very friendly

Mary DeFazio  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kelly valerie  |  Premières impressions 
Évaluation :
5

Very helpful staff, manager especially

Trevor Nadile  |  Premières impressions 
Évaluation :
5

Joe was extremely helpful funny nice. Place is spotless

Christine DeSimone  |  Premières impressions 
Évaluation :
3

My experience during check out when I picked my items up from storage July 14, 2020 was awesome; however, when I checked in back in June 2020 it was horrible. The staff person, Sue, (I think) was rude, unhelpful and disrespectful. The worse customer service I've ever had. That is why I wouldn't recommend this site.

TARSHA BRADSHAW  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rafael Silva  |  Premières impressions 
Évaluation :
5

Joe The manager very helpful and Fair . He’s also overall a nice, pleasant man to do business with!

Michael Connolly  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rosa urena  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane Cauteruccio  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Thomas Murphy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim Anderson  |  Expérience générale 
Évaluation :
5

Fantastic service and facility

ken thaxter  |  Premières impressions 
Évaluation :
5

Great facility

JEFFREY OLIVEIRA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristen Verderico  |  Premières impressions 
Évaluation :
1

The woman at the counter was horrible. She took forever to even acknowledge that I was there at the counter even though there was no other customers in the store. When she did decide to ring me up she gave me wrong information about the storage unit. First, my access card didn't work, then she sent me to the wrong building, then when I got to the correct building she had given me the wrong storage unit number, then when I went back to her she tried to blame me instead just admitting that she made a mistake when she wrote the unit number. I had to go to the desk 4 times for help just to get into the unit. At that point I felt like she intentionally was misleading me. I will NEVER us this Uhaul again and I've already advised my friends not too. This was horrible

TARSHA BRADSHAW  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria Darosa  |  Expérience générale 
Évaluation :
5

I greatly appreciate that I was always pleasantly and kindly helped by all staff. Leadership models a great attitude and I always felt safe. As an elderly woman, I was assisted with items to my car to save me time, etc. The units I rented were near loading area and had ne stairs. As I need, where elevators are limited. I have told several family and friends that your packing products and boxes are the BEST for many uses besides, obviously, moving or storage. U,haul and its commitment to moving g needs has made my challenging and potentially emotional season of selling and buying and relocating for a late in life big move a MUCH more enjoyable period. With gratitude, I applaud you all!

Roberta Moran-Letvinchuk  |  Expérience générale 
Évaluation :
5

Everything went great. The staff is very helpful and very good mannered, always right there offering best advice and help.

Judith Anderson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Decosta  |  Expérience générale 
Évaluation :
5

They were good

alex cardelli  |  Expérience générale 
Évaluation :
5

The staff was great an extremely helpful!

Derrick Washington  |  Expérience générale 
Évaluation :
4

JD handled my transaction , he was excellent in all regards and very friendly, I think he was the manager but I'm not sure. Thank you Sir !

Dave Chipman  |  Premières impressions 
Évaluation :
5

Clean Facility and staff was very helpful especially JD .

mark saraf  |  Expérience générale 
Évaluation :
5

Thank you for your clean and excellent service. Very satisfied.

Alene Mckenzie  |  Expérience générale 
Évaluation :
4

Wonderful manager and staff, clean and secure facility. What more can you ask for? I would definitely recommend this location to anyone needing storage space.

Jennifer Gutsche  |  Expérience générale 
Évaluation :
4

Storage are a little pricey but its convenient and large enough . Also the drive up to your storage was a plus made it easy for us to unload the truck. Customer service is good as well.

lorette milien  |  Premières impressions 
Évaluation :
5

Everyone was helpful.

Eileen Siamonelli  |  Expérience générale 
Évaluation :
4

Very easy operation, nice people

robert donoghue  |  Premières impressions 
Évaluation :
5

Very clean & customer service was excellent. Would def recommend.

Michael Reis  |  Expérience générale 
Évaluation :
5

fantastic experience, from the help at the desk to the cleanliness and ease of storage facility to drop off of truck

Michael Rugnetta  |  Premières impressions 
Évaluation :
5

This is one of the best run and professional storage facilities I have ever worked with. I can not recommend this place enough.

Michael Piantoni  |  Expérience générale 
Évaluation :
5

Very accomodating

Kevin Lampron  |  Expérience générale 
Évaluation :
4

No complaints, excellent staff. The only reason I switched facilities was the cost of the unit.

Eugena Sogren  |  Expérience générale 
Évaluation :
5

The staff at U-Haul in Abington are fantastic. They are very pleasant to deal with and are very helpful. The store and storage area are very clean.

Christine Jones  |  Premières impressions 
Évaluation :
5

I had an excellent experience storing my rv here. The facility as well as staff were always helpful. I may have gotten rid of my rv but do and will continue renting the trucks from here. Merci

JOHN IOVEN  |  Expérience générale 
Évaluation :
4

Friendly and knowledgeable

Doris Tabb  |  Premières impressions 
Évaluation :
5

Jd was amazing. Super helpful answered all my questions

Julie Glavin  |  Premières impressions 
Évaluation :
4

Great service from manager Shady and the woman cleaning out the truck. Front desk service could use improvement. A large, well-lit, clean facility. My stuff feels safe and secure and in good hands.

Jennifer Gutsche  |  Premières impressions 
Évaluation :
5

I needed a storage unit for nearly 2 years, very easy experience. Loading dock area was always available, covered area for rainy days. Thanks to the Abington crew for a job well done.

richard little  |  Expérience générale 
Évaluation :
5

Easy breezy experience to rent and return a vehicle. Upon returning the van I decided to rent a storage unit and moved in the same day. The gentleman with the beard was very helpful.

Liana Bryant  |  Premières impressions 
Évaluation :
5

JD and Megan are AWESOME!!!!!

Stephen Scott  |  Premières impressions 
Évaluation :
5

Always friendly and an awesome experience with the people from 872!!!

Mark Lucreziano  |  Premières impressions 
Évaluation :
5

All in all my experience at the facility was great. Everyone was very helpful. It would be great if you could set up a system for first right of refusal as stalls become available for current rente

EVAN PAPAGEORG  |  Expérience générale 
Évaluation :
5

Very friendly, helpful and knowledgeable... I had called multiple times with "dumb questions" before I arrived and I was still made to feel very comfortable. Great service and would highly recommend.

Laura Hunt  |  Premières impressions 
Évaluation :
5

Yes you have a well setup clean facility. Your staff has always been professional and extremely nice. I cannot recall the young lady that assisted me last evening. She was great !!

Michael Donahue  |  Expérience générale 
Évaluation :
5

The staff there are awesome

Joseph Williams  |  Expérience générale 
Évaluation :
5

I would recommend U-Haul to anyone in transition of moving,and needed to store some things in that process. 👍👍👍

james cordon  |  Premières impressions 
Évaluation :
5

Couldn't ask for better.

ronald santosucci  |  Expérience générale 
Évaluation :
5

JD was super awesome!

Krystal Poelcher  |  Premières impressions 
Évaluation :
5

Highly recommend!!! Awesome staff!!!

Mark Lucreziano  |  Expérience générale 
Évaluation :
5

We are very happy with the facility.

lance schuttauf  |  Expérience générale 
Évaluation :
5

Great professional service

Tim Coleman  |  Premières impressions 
Évaluation :
5

Staff was great to work with friendly and helpful, would go back any time

Scott Fowler  |  Expérience générale 
Évaluation :
5

Great Customer Service, very fast, friendly and convenient

jamie keegan  |  Premières impressions 
Évaluation :
5

J D helped me select a unit answered a lot of questions. He treated me like family. It was very appreciated. My experience was wonderful

donald bennett  |  Premières impressions 
Évaluation :
5

Customer service man Jonathan, was very professional, and attentive.

ronald santosucci  |  Premières impressions 
Évaluation :
5

Aucun

Alishia Eastwick  |  Premières impressions 
Évaluation :
5

The gentleman who helped us was very helpful with setting up the truck and storage unit. Showed us how everything worked. If I need another truck to rent I will definitely return to this location.

Donna Sharp  |  Premières impressions 
Évaluation :
5

Great, friendly and professional service. I m so happy I feel all my belongs are kept safe for a reasonable affordable price.

luiz pereira  |  Premières impressions 
Évaluation :
5

Great facility.

John Ebersole  |  Expérience générale 
Évaluation :
5

I had a wonderful experience there, thru moving several different storage units, truck rentals, and working with multiple members of the staff. This is the best Uhaul facility I have worked with.

Katie Govoni  |  Expérience générale 
Évaluation :
5

Excellent communication & helpful friendly service

elizabeth Saville  |  Premières impressions 
Évaluation :
5

Should have a military discount.

John Ebersole  |  Premières impressions 
Évaluation :
5

Great place to go for storage the peaple that work there are pleasant and make things easy to get done

Greg Katapodis  |  Expérience générale 
Évaluation :
5

Jonathan was amazing.

Annemarie Kulikowski  |  Réservation 
Évaluation :
5

I would highly recommend using this Uhaul facility to store your household items. Rental prices seemed much less than other places. Very convenient access to my storage unit.

Michael Walsh  |  Expérience générale 
Évaluation :
5

I could not have asked for a better experience. The young lady (blonde) Got a cart filled it with everything that I needed as I was on crutches. Help me load the car. I even got a storage unit !

Robin Quinonez  |  Réservation 
Évaluation :
5

Very helpfui

Edward Doyle  |  Réservation 
Évaluation :
5

Great service!!!

Za Townsend  |  Expérience générale 
Évaluation :
5

that was an excellent service and will recommanded U Hall to my friends thanks!!!!

Frantz Mangura  |  Expérience générale 
Évaluation :
5

Incredibly friendly, helpful and accommodating staff!!!!!!!

Reed Silverstein  |  Expérience générale 
Évaluation :
2

Abington had a problem with the computer system. So when the computer system is down they have no way to enter unit or verify rental. threatened to call police--so I canceled 3 month rental

janice novicki  |  Expérience générale 
Évaluation :
1

called for time to gain access to Ubox. When arrived not located or pulled. Arranged to have trailer for ubox next day. Arrived, not on trailer another wait time. Ubox put on backwards, couldn't ope

Martin Rosen  |  Expérience générale 
Évaluation :
5

rented a ubox, brought on time, picked it up early when i requested it. and in pouring rain, so my experience was great. ty

john conte  |  Expérience générale 
Évaluation :
2

I rented U-boxes for 3 mo. The delivery & pickup at the end of the paid month.was on time,the boxes were clean & worked well. I am still being charged & cannot get anyone on the phone. Not good!

MARK LUBBERS  |  Expérience générale 
Évaluation :
2

Staff complained about taking the trailer off the truck

Kevin Conley  |  Réservation 
Évaluation :
5

Great staff

Katie Govoni  |  Expérience générale 
Évaluation :
2

Staff complained about disconnecting auto transport trailer . Said customers are supposed to take it off the truck

Kevin Conley  |  Réservation 
Évaluation :
5

Place is very secure and clean and Roy and his moving crew were excellent,I highly recommend them

William Bryant  |  Réservation 
Évaluation :
1

Very disappointed with service, being billed for things, pick up and delivery was wereblate, miscommunication.

Patrick OKane  |  Expérience générale 
Évaluation :
5

I used U boxes. The service was excellent.

Dianne MacDonald  |  Expérience générale 
Évaluation :
5

I didn't go to the facility. On the phone the lady carefully discussed Appropriate size, cost and schedlue. I was satisfied with me whole experience.

Paul Wetzel  |  Expérience générale 
Évaluation :
1

Drove 40 min with my RV to get a spot which it can’t fit in.

Ben Ginsburg  |  Réservation 
Évaluation :
4

Alarm went off alot

Bruce Brennan  |  Expérience générale 
Évaluation :
5

none at this time

Richard Cusick  |  Expérience générale 
Évaluation :
4

Everyone at UHaul Hyannis was very helpful and courteous. A special shout out to Hector of Abington UHaul. Hector went above and beyond with his UBox program. Saved $1000's in moving expenses. 

Celest Howe  |  Expérience générale 
Évaluation :
5

Staffs are very helpful and coorparative and facility very clean and secured.

Arthur Almeda  |  Expérience générale 
Évaluation :
5

The Abington UHAUL was an unbelievable customer experience. I had delays with moving and they were flexible and every single employee was beyond helpful. I would use again and recommend to everyone.

Jenna Wells  |  Expérience générale 
Évaluation :
5

Great storage facility Would recommend to friends/family. The only downside was no elevator to 2nd fl but since we rented a 1st fl unit we were fine, but if a 1st fl unit wasn't available elsewhere.

marguerite gauthier  |  Expérience générale 
Évaluation :
4

Thought it was a bit pricey but that is the only negative. I recommend Abington uhaul.

Sean Dowling  |  Expérience générale 
Évaluation :
5

No comment.

james andersen  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • ConteneursU-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Propane

    Service de propane livré directement à votre porte!

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page