Bryanna was very professional and supportive.BRYANT P. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Ammon
Pour nous contacter
Ammon, ID 83406
(First Month Free Storage Units)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.kim m. | Expérience générale
The staff at the U-Haul was very knowledgeable and great at explaining all available services. The facility was well lit and secured. The drive in port at the Ammon location was very appreciated as it was rainy and cold. The carts provided to carry boxes and storage bins to the desired unit was very helpful. I personally felt the cost was well worth the services provided and everything was organized and clean. I would go back next time I need to store some items.Angela J. | Expérience générale
Le client n'a pas laissé de commentaire.Maria F. | Expérience générale
Le client n'a pas laissé de commentaire.RONALD B.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.JAMES F.
Le client n'a pas laissé de commentaire.imelda v. | Premières impressions
Kryslyn helped me so much! To find solutions for moving and storing my belongings.VERONICA G. | Premières impressions
Mobile pickup after hours worked excellently, much better than in past years.Sam C.
I was able to access my unit easily and appreciated all their help with my rental and storage needs.Athena S. | Expérience générale
Le client n'a pas laissé de commentaire.FRANCIS C.
Yesterday was the worst uhaul experience I ever had. Grand Teton Storage did not have my truck had to go to another uhaul and that also was a nightmareSTATA B.
Very nice, clean storage space. Good deal for your money, and I feel good leaving my things there.sydnee c. | Premières impressions
Le client n'a pas laissé de commentaire.Palmer B. | Expérience générale
Le client n'a pas laissé de commentaire.Tony H.
There is little that U-Haul could find that wasn't perfect with my experience. I've never rented anything from U-Haul and was quite nervous but the staff was so helpful and had an upbeat attitude that it totally relaxed me. The truck we rented was clean and perfect for our situation. I strongly feel that U-Haul should look into giving the staff at the location I rented from a raise and pat on the back. I will definitely rent with Uhaul for all my hauling needs.Tracy W.
Le client n'a pas laissé de commentaire.JAMIE J.
Le client n'a pas laissé de commentaire.JOSEPH S.
Le client n'a pas laissé de commentaire.KATELYN B.
The staff is made of teenage kids. I've had this storage unit for almost a year and everytime I've tried to call to make a payment they put me on hold for over 20 minutes. Then eventually it goes to voicemail, the voicemail says their closed, Hours before their online hours tell you. So if that happens on the day your payment is due it means you get a late charge... not 5 $not 10 % but a whooping 25 $. All because those kids refuse to answer the phone. So if you don't physically plan on walking into the building to pay your bill every month, expect a late fee charge. But even if you do, expect a bunch of kids who are just flirting with each other and treat you like your annoying them. Then if you call the cooperate office they just tell you to pay the bill online... Good luck figuring that out. In order to make an online account you need your account number, which if you don't keep your original rental agreement, then noone else apparently knows how to find it... Don't even try asking the teenagers, they have no clue. But yes it's clean and it appears to have plenty of cameras and anti-theft options. But it's your stuff and if you don't have the time to go in to the building every month to pay, or can't get someone to figure out how to sign you up for an online account. Then expect to overpay... ALOT!Casey M. | Premières impressions
Le client n'a pas laissé de commentaire.Alyssa W. | Expérience générale
Le client n'a pas laissé de commentaire.Joanna M. | Expérience générale
Great service.thanksJim C.
Fast simple easyMARK B.
Le client n'a pas laissé de commentaire.David C.
This UHaul facility is the best I've ever used. They run an excellent business. I would definitely rent a storage unit and trucks from here again.STEVEN W.
Very friendly. Great attitude. Earned my trust. Will look to this location for future rentals. Merci.Steven N.
Both locations and equipment was great. But very high price.RYAN B.
Le client n'a pas laissé de commentaire.Riannon B. | Expérience générale
The owner and staff are a joy to work with. They were friendly, knowledgeable and helpful.LAWRENCE K.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.Karen P. | Premières impressions
Le client n'a pas laissé de commentaire.Samuel B.
Le client n'a pas laissé de commentaire.Amy J. | Online Move In
Le client n'a pas laissé de commentaire.Lyle H.
Le client n'a pas laissé de commentaire.CHRISTINA E.
Le client n'a pas laissé de commentaire.DOUGLAS B.
Truck I reserved not available, had to get smaller truck and make multiple trips when the truck I had reserved a week prior would have done it in one. This put more miles on the truck, no discount offeredWilliam H.
Le client n'a pas laissé de commentaire.Katherine V.
I have never worked with a better U-Haul location than the one in Ammon. They were so very helpful we ran into trouble with not being able to return our truck on the day we thought we would and they let us know that everything would be fine and work with us. Would highly recommend this location and a classy people that work there!JAMIE R.
Le client n'a pas laissé de commentaire.Fred K. | Premières impressions
Local uhaul cares about our needs. Carl especially attentive to needs. Fortement recommandé!JULIE B.
So helpful in every way-thank you!JESSICA R.
Le client n'a pas laissé de commentaire.Shane S.
Le client n'a pas laissé de commentaire.Rina C. | Online Move In
Le client n'a pas laissé de commentaire.Scott S.
Nice setup. Love the carts and the drive in and unload option. Great utilization of space and clean straight isles. No concerns to report so far.Angela J. | Premières impressions
Great customer service support!Jacob S. | Expérience générale
We rented the equipment at 9:40am and returned it on the required day just before 10:30 am and was charged an additional 20 $. Just thought that was petty and uncalled for. If another company is available in the future if needed, we will use them!KEVIN T.
Team and management were excellent, fast and friendly. Facilities are top notch too. Merci.Steven W. | Premières impressions
Le client n'a pas laissé de commentaire.LAURIE KAY S.
Le client n'a pas laissé de commentaire.CHARLES J.
Le client n'a pas laissé de commentaire.RON H. | Premières impressions
very efficient, and quickJohn W.
The customer service getting started was some of the best I've ever had. So friendly and informative. The facility is nice and the carts there helped us a lot. We are very happy with our experience!Elizabeth S. | Premières impressions
Amazing customer service! I am so happy with how it turned out! Merci.ELIZABETH S.
Scheduler and people at the shop were great, the online system has issues - It said it only had trucks in three locations in our town, then when I selected one it emailed me that the pick up location was in a town 4 hours away. I had to call the scheduler, and had to go through someone who was less helpful to get to the scheduler.MATTHEW D.
None. The staff was very helpful and informative every step of the way. The prices were not only comparable but better in the many amenities offered. (This doesn't mean to raise your prices to squeeze out every nickel.)CHARLES I.
Le client n'a pas laissé de commentaire.SHEENA S.
Computer payment was SLOW, but overall it was good.SAMUEL B.
Nothing keep on keepin on great jobROLAND H.
Le client n'a pas laissé de commentaire.TODD D.
I called this facility over a week in advance of our move. Yet when my son arrived with the truck, the office staff had no such reservation. This problem after the hours it took to solve a flat tire put my son way behind for the day. Not my best experience with Uhaul. Office staff worked out an acceptable arrangement.Catherine P. | Premières impressions
Le client n'a pas laissé de commentaire.TERRY L.
A prior using must have ysed the truck to move dirt. It needed a thorough cleaning with compressed air.Keith T.
Keep providing great customer service.Jared S.
Le client n'a pas laissé de commentaire.GUILLERMO B.
No instructions were given on documenting fuel (which was wrong on the contract) or previous damages. I returned the truck with more fuel than when I left and I got charged for extra fuel after returning since they had documented to fuel level incorrectly. Why do I have to do their job for them? Really frustrating.BRIAN K.
Le client n'a pas laissé de commentaire.Jerry K.
Great experience with the staff. Professionals all the way. thanksLawrence W.
Honor your posted & quoted prices! Prices posted on the wall stated 1 month free rent and the clerk wouldn't honor the price because it had expired. The same with the trailer rental. The price said 14,95 $ and it confirmed the price before starting the paperwork and then when she was about to charge my card she said the actual price was 30 $. She charged by card and it noticed the total came to 37 $. I asked her why and she said the price was 30 $something, not 30 $. We had already signed a contract for the storage unit and needed the trailer, otherwise I wouldn't have rented the trailer. False advertising and illegal. I won't be back and don't recommend using this facility.TINA D.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.Jill B.
The young lady at the desk was awfully rude , I don't helmeted her behavior was necessary. But moving I. Was very nice . Nice clean unit.STEPHANIE M. | Premières impressions
Le client n'a pas laissé de commentaire.Craig S.
Le client n'a pas laissé de commentaire.Steven P.
Straight forward process for renting storage and the uhaul.Logan C. | Expérience générale
Le client n'a pas laissé de commentaire.KATIE S.
Keep the no contact info used to pick up the vehicle consistent with what's in the app. The key was in the wrong location and we were given 2 codes. The first code didn't relate to the box it said it was in. Since the store wasn't open yet to talk to someone, we just tried all the other boxes and found the key in a different box. Then the uhaul we rented was located out by the front of the parking lot being used as advertisement - when the app said it was on the left side of the building. It was a frustrating experience overall.Tricia N.
Inside of truck was not clean, smelled of cigarette smoke.DONALD B.
Le client n'a pas laissé de commentaire.JAMES F. | Expérience générale
Don't give out different prices and change them when I show up to pick up the van.WESLEY C.
The security keypads were confusing at first. Having to enter the security code on two different keypads is a bit inconvenient. If this is something that has to be done, the same setup that is on the outside also needs to be in the bay area. I do like that you guys have carts to help move stuff around and that you provide a bathroom.Ryan B. | Online Move In
Le client n'a pas laissé de commentaire.Dennis D. | Expérience générale
Waited in line too long. Hire more help.James M.
Le client n'a pas laissé de commentaire.Timothy G.
Le client n'a pas laissé de commentaire.Rick A.
Le client n'a pas laissé de commentaire.JENNIFER M.
Great customer service! The young man was exceptional, fast, efficient, professional, knowledgeable about all his inventory and their capabilities!LARRY C.
I was under the impression that the 200 $I paid for the movers to load up the boxes also paid for the unloading. It wasn't until the movers had come to unload and had completely finished that they informed me that I owed them another 200 $for unloading the boxes. Was definitely not nice.Rachel B.
Vehicle was dirty when I got it windshield was covered in bugs.ANTHONY B.
There was no handicapped parking. Parking spots for trailers was not marked so I ended up having to move my car even further from the door. This made walking to first park my car and go in, only to find I had walk back out to move my car further away and walk back extremely difficult. I thought having handicap parking was a federal requirement for a business.ROSANNA M.
Le client n'a pas laissé de commentaire.Jana W. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL B.
Ask if they have there truck or any thing they're hauling with a right adapter for the trailers.Angel C.
Le client n'a pas laissé de commentaire.WILLIAM C.
Le client n'a pas laissé de commentaire.Brent R.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Everyone was very kind and helpful!K H. | Premières impressions
Le client n'a pas laissé de commentaire.chalmers H.
Customer service is horrible and rude.. I have been a dedicated customer for years, but with the folks at this location just may change thatJoel S.
Le client n'a pas laissé de commentaire.Jim M.
Le client n'a pas laissé de commentaire.ANGELA M.
Le client n'a pas laissé de commentaire.JOSE DANIEL R.
I can't think of anything that would have made the transaction more efficient. ThanksWayne S.
I've used other rental truck companies over the years, this U Haul experience was great.CECILIA S.
Dakota is awesome! Definitely will recommend to others moving to Ammon!Luping Y. | Premières impressions
Rented a tow dolly, the employee let me leave with a light that worked intermittentlyKYLE W.
Le client n'a pas laissé de commentaire.Novetta T. | Expérience générale
The only issue we had was there was a lock on our unit that wasn't removed before we needed to access it.Amber L. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN W. | Expérience générale
Le client n'a pas laissé de commentaire.HANNAH M. | Premières impressions
Le client n'a pas laissé de commentaire.Clinton C. | Premières impressions
There were some unfortunate technical issues with the facility entrance and the computer system. The staff was excellent.Samuel M. | Expérience générale
Everyone was great! Quick, friendly and efficient. Definitely will be back! Merci.SCOTT C.
Le client n'a pas laissé de commentaire.Richard C.
the rental was 30 min late do to no fault of location personnel (prior renter kept it longer than expected) the rental was thus rented in the condition the prior renter returned it in (dirty) The employees were great, they did the best they couldJason C.
Le client n'a pas laissé de commentaire.DEVIN R.
Le client n'a pas laissé de commentaire.Brooklyn G. | Premières impressions
Le client n'a pas laissé de commentaire.JULIE S.
Le client n'a pas laissé de commentaire.Jim M.
Le client n'a pas laissé de commentaire.Graham J.
Le client n'a pas laissé de commentaire.ADAM F.
Le client n'a pas laissé de commentaire.TIMOTHY U.
Customer service was great!JOHN B.
The worker was unable to help with an over charge.Jack C.
Dakota is awesomekarree D.
Le client n'a pas laissé de commentaire.Randall J.
I appreciate the good service, and constant help. The clerks always greeted me as the front door openedGARY F.
Le client n'a pas laissé de commentaire.Carol F.
Le client n'a pas laissé de commentaire.John M.
The cost is so high! Lower rates would be better. You think 29,99 $ for 1 day but it turns out to be 80 $! Just a lot to spend!Matthew D.
Loved the ladies at this location! Good job ðŸ˜‡BRONTE LEON E.
Le client n'a pas laissé de commentaire.JOSEPH S.
Best customer service!! From when I called in my reservation, to when I dropped off the clean and well maintained truck, seriously impressed. MerciDALEEN W.
Good servicekathleen s. | Premières impressions
It took 3 hours just get checked into the storage unit, causing my uhaul track to have to be checked out another day. The extra day was reimbursed, but not the extra miles it caused me to have to drive. Since it took so long to check in I had to come back the next day to check in. When I came back the next day, they did not even show me how to check in and out each time I need to enter the unit.Trinitie S. | Expérience générale
I think my tire had a leak in it making the trip very hardCURTIS R.
Le client n'a pas laissé de commentaire.kyler a. | Expérience générale
Excellent service à la clientèle. Easy access to storage unit.Richard W. | Premières impressions
Le client n'a pas laissé de commentaire.angela j. | Premières impressions
my reservation wasn't working, Breanna was very helpful in getting it resolved.JOHN W. | Premières impressions
Everyone was very friendly. Refreshing to say the leastWilliam O. | Premières impressions
Le client n'a pas laissé de commentaire.Jerry J. | Premières impressions
Le client n'a pas laissé de commentaire.Laura W. | Premières impressions
Le client n'a pas laissé de commentaire.Armando A. | Premières impressions
Le client n'a pas laissé de commentaire.Gregory D. | Premières impressions
the staff (kristlyn ) explained everything so well, and helped me pick the right size we needed! she was awesome! thankyou!!Bonnie T. | Premières impressions
Le client n'a pas laissé de commentaire.makenna b. | Premières impressions
Le client n'a pas laissé de commentaire.Novetta T. | Premières impressions
Had to walk across the parking lot. I'm in a knee brace. Then wrong dolly. Had to go back and pick up the one I was supposed to have. (Flat furniture dolly). Then went to put things in Unit. Wrong name on key. Had to again walk into store to get right one. So inconvenient. I feel I shouldn't have any charges for fuel also free second monthJeanne K. | Premières impressions
Other than my storage unit was NOT CLEAN it is a great place.Mark S. | Premières impressions
Le client n'a pas laissé de commentaire.Vince H. | Premières impressions
Reserved unit online for 39,95 $/Mo. 3 totes and a printer box 5X5 unit. Sent student to wrong size unit and now charging 54,95 $/Mo. and Student is in another state now and can't fix it. Poor management. Sad customer service from Hailie Johnson at this location. Tried to resolve over the phone, but she refused to be helpful!kim p. | Premières impressions
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